Key Accounts Manager

Job Description

Position: ERP Implementation Consultant

Department: Implementation

Qualification: Bachelor's or Graduate's Degree in business, computer science, engineering, information technology, or a science-related field, or equivalent experience.

Experience: 2-5 Years

Location: West Bengal and Odisha Region (Candidate must be willing to travel PAN India, if required)

Key Skills: Good Communication Skills, ERP Implementation, User Training, ERP Support, Technical Support, Client Interaction

Roles & Responsibilities

• Manage projects with top-down oversight throughout the entire execution to ensure success, adhering to standards of scope, budget, and timeline.
• Develop comprehensive project plans that align client requirements with company goals, coordinating with various teams and technical personnel throughout all project phases, from initial development to final implementation.
• Take responsibility for the effectiveness and continuous improvement of the project team.
• Design new solutions and analyze them based on industry-specific requirements, focusing on sectors like Real Estate and Construction.
• Coordinate and influence the deployment communication plans, including the "Go Live" process.
• Foster strong client relationships and maintain consistent communication regarding project progress and updates.
• Willingness to travel PAN India to support project implementation and client needs, if required.

Key Skills

• Extensive experience in client-facing environments.
• Excellent teamwork and interpersonal communication skills, both oral and written.
• Ability to multitask and manage multiple projects simultaneously.
• Strong business knowledge of the Real Estate and Construction domain.
• Innovative approach to identifying client pain points and providing tailored solutions.
• End-to-end ERP implementation expertise.
• Knowledge in lead management and CRM specifically for the construction industry.
• Ability to lead discussions, document meeting notes, and circulate minutes to all stakeholders.
• Competence in preparing and presenting status reports to clients and management.

Employee Benefits

• Optional Leaves
• Health Insurance

Job DescriptionWe are seeking an experienced HubSpot CRM Developer to join our team. The ideal candidate will have a strong background in HubSpot development, integrations, and dashboard creation while working with cross-functional teams to optimize CRM functionality.

Key Responsibilities:●    Develop, customize, and optimize HubSpot CRM to meet business needs.

●    Integrate HubSpot with other technologies and external business intelligence tools like Power BI and Tableau.

●    Build and maintain dashboards and reports to support marketing, sales, operations, and finance teams.

●    Work with backend technologies (PHP, Python, Node.js, etc.) to implement integrations and automation.

●    High proficiency in JavaScript.

●    Develop and maintain scripts in any suitable scripting language to support CRM functionality.

●    Ensure seamless data flow and synchronization between HubSpot and external platforms.

●    Collaborate with multiple teams to understand data requirements and optimize CRM processes.

Requirements:●     7-10 years of relevant experience in HubSpot development and integration.

●    Strong expertise in backend development using any  PHP, Python, or Node.js.

●    High proficiency in JavaScript and any scripting languages.

●    Experience in HubSpot API integration with other platforms.

●    Proficiency in dashboard and reporting tools like Power BI and Tableau.

●    Ability to work independently (IC role) while collaborating with cross-functional teams.

●    Must have experience in handling end-to-end projects from scratch.

●    Exposure to multiple industries/domains is preferred (not limited to a single company for 5-10 years).

Executive/ Sr. Executive/ Analyst /Sr. Analyst - AR

Demonstrated Skills: 

• Average ability on calling, spoken and written English with moderate medical billing knowledge. 

• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 

• Willingness to work in the night shift 

• Meet Compliance requirements like HIPPA etc. 

• Meet QMS and ISMS requirements 

• Meet productivity and quality standards 

• Should have good typing speed of 25 wpm 

• Should ensure 100% attendance. 

Sr. Executive - AR:-

Demonstrated Skills:

• Above average calling, spoken and written English skills, high medical billing knowledge 

• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues 

Roles & Responsibilities: 

• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 

• Mentor and guide team members 

• Willing to work in Night shifts 

• Typing skills should be at min 30 wpm 

• Should ensure 100% attendance. Should not have any unapproved absenteeism 

• Ensure required quality standards.

Job Summary: Our growing company is in need of an experienced and resourceful Business Development Executive (Online Bidder) to develop the growth opportunities in existing and new IT Markets. Expected Qualities -

1. Must have experience in Online bidding.

2. Must be familiar with Online portals like Upwork

3. Experience in proposal writing.

4. Confident enough to do international Client Communication using emails, chat, audio and video call, Skype call

5. Excellent expertise in Sales for the projects as IT Services for Digital Marketing, SEO, and online branding projects.

6. Good working experience in effort estimation, client follow up, proposal writing.

7. Excellent communication/presentation skills and ability to build relationships

8. Analytical and time-management skills

9. Up selling and cross selling skills

10. A flexible work schedule

Roles & Responsibilities:

1. To identify profitable business opportunities based on the analysis of potential profit margins, timescales, and competition

2. The candidate is responsible for generating business from online Bidding Portals like Upwork.

3. Responsible for bidding on Digital Marketing, SEO, and online branding projects.

4. To develop and maintain a lead generation plan.

5. Will be responsible for generate new leads and contribute to revenue generation.

6. Creating and maintaining a list/database of prospect clients, maintaining a database of prospective client information.

7. Responsible for costing, negotiations, follow up & requirement gathering.

8. To identify and report on market trends, competitor activity, customer demand, buying process developments and other relevant market intelligence

Job Title:

Senior Software Engineer

Job Location - Coimbatore

Job Experience – 5 +Yrs 

Required Skills:

Must Have: Dot Net , c# , Reactjs / Angular.

Responsibilities:

❖ Define the long-term technical strategy and architecture vision for device management,

leveraging new technologies to deliver features to our customers.

❖ Think out of box, plan and build frameworks as building blocks, be updated with the technology

and improve frameworks on timely manner

❖ Analyse User requirements, clarify and cascade as needed for clear understanding and

implementation.

❖ Professionally maintain all software and create updates regularly to address customer concerns

❖ Troubleshoot coding problems quickly and efficiently to ensure a productive workplace

❖ Ensure software security by developing programs to actively monitor the defined standards

❖ Collaborate with team members to determine best coding practices and enhance client

experience

❖ Develop Successors in Place by mentoring the individuals and assist in their career growth and

update them with the technical challenges that might come their way

❖ Document and demonstrate solutions by developing documentation, flowcharts, layouts,

diagrams, charts and code comments

❖ Updates job knowledge by studying state-of-the-art development tools, programming

techniques, and computing equipment

❖ Actively participate in Internal initiatives, contribute to org wide Technology initiatives

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.

Key job responsibilities

• Troubleshoot Issues
• When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
• Contribute to Product Development
• Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
• Assist Users
• This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
• Prepare Technical Documentation
• Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
• Suggest Improvements
• Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency

Basic Skills & Qualifications

• 1-5 years of relevant experience.
• Should be familiar with Database tools (such as excel or MySQL)
• Should be familiar with Industry-specific tools (such as programming languages)
• Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)

Skills that will help you build a success story with us

• Problem Solving skills.
• Technical expertise
• Customer Service
• Attention to detail
• Multitasking

Locations: Bangalore 

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

Key Skills

• In depth knowledge of Node.js
• Knowledge of integration with front-end JavaScript libraries and frameworks like react js
• Should be experienced with Micro-services.
• Knowledge of both SQL and NoSQL databases such as MySQL, Oracle, MongoDB
• Working experience of Git preferably bitbucket.
• Good knowledge of CI/CD preferably using bitbucket pipelines and Jenkins.
• Working knowledge of agile methodologies and techniques

We are looking for experienced Full Stack Web Developers. Web Application developer who possesses a passion for pushing web technologies to the limits and will work with our team of talented engineers to design and build the next generation of our web applications.

Responsibilities

• Design and build scalable, mobile-first web applications
• Collaborate with cross-functional teams to define, design, and ship new features
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills

• BS/MS degree in Computer Science, Engineering or a related subject.
• 3 to 5 years of industry experience as a Full Stack Developer with focus in React.js and Node.js 
• Experience with Express.js and Node.js is a must.
• Experience with third-party libraries and APIs is required.
• Experience using Google Firebase is an asset.
• Experience in UI/UX design is preferred.
• You should also be up to speed on practices like TDD, CI/CD, and pair programming.
• You should be very comfortable working with Agile, Lean and Continuous Delivery practices -- and love it as much as we do.
• Understanding and playing a part in the entire cycle of software consulting and delivery (ideation, project conception, UX, code, testing, deployment, and around again).
• Working knowledge of the general web application landscape, architectures, trends, and emerging technologies.
• Solid understanding of the application development life cycle.