Technical accounts manager

Job Title: Telecaller Executive

Job Description :

We are looking for a TELECALLER to join our team at Human Heroes Management Services Pvt.Ltd. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹14000 - ₹20000.

Key Responsibilities:

Maintain and organize physical and digital records for easy access and retrieval.

Communicate with relevant teams to clarify data inconsistencies and improve processes.

Verify data accuracy, correct errors and identify irregularities promptly.

Ensure data accuracy and accessibility to facilitate smooth operations.

Generate reports and summaries to aid internal decision-making processes.

Maintain confidentiality of sensitive information at all times.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience.

Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.

Job Title: .NET Developer 

Experience Required: Minimum 2 years

Key Skills: C#, ASP.NET, MVC, SQL Server, Front-end technologies (preferred), Agile methodologies (preferred)

Job Description:

We are seeking a skilled .NET Developer to join our team at EaseMyTrip. This is a replacement position, and we are looking for a candidate with a minimum of 2 years of professional experience in .NET development. The ideal candidate will be responsible for designing, developing, and maintaining high-quality software solutions.

Key Responsibilities:

• Develop, test, and maintain software applications using .NET technologies.
• Collaborate with cross-functional teams to define, design, and implement new features.
• Troubleshoot, debug, and resolve technical issues promptly.
• Participate in code reviews and ensure adherence to coding standards.
• Contribute to the continuous improvement of development processes and practices.

Requirements:

• Proficiency in C#, ASP.NET, and MVC frameworks.
• Experience with SQL Server and database management.
• Familiarity with front-end technologies (e.g., HTML, CSS, JavaScript) is a plus.
• Understanding of agile development methodologies.
• Strong problem-solving skills and attention to detail.

• A job description for an SAP subject matter expert (SME) may include the following skills and responsibilities:
• Analytical and problem-solving skills: SMEs need to be able to analyze complex problems, identify patterns, and propose solutions. 
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• Communication skills: SMEs need to be able to share their expertise with others, including in meetings, training sessions, and seminars. They may also need to interact with customers. 
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• Commitment to relevancy: SMEs need to keep up with changes in industry practices and protocols. 
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• Continuous learning and adaptability: SMEs need to be eager to learn and stay current with the latest updates. 
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• SAP functional skills: SMEs need to have a deep understanding of SAP modules. 
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• Process standardization: SMEs may be responsible for standardizing processes and ensuring proper alignment within their area of the business. 
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• Identifying and fixing operational issues: SMEs may identify and fix operational issues that staff face on a daily basis

Company Profile: 

Machwan Communication & Research is INDIA'S LEADING business intelligence, data management & data analytics company, Headquartered in New Delhi and branch office at Noida . Established in the year 2005 and have been on an epic ride ever since. Machwan helps businesses to effectively drive their marketing and sales campaigns by fueling their campaigns with data-driven insights & actions, resulting in increased ROI and time-bound results.We transform DATA into actionable insights & essential intelligence which is required at every step of the business decisions.

Website: https://www.machwan.com

 REQUIREMENT:

Fresher’s and 1 year working experience. Client / customer coordination experience is required if experienced.

Fluency in English and writing skill of corporate communications is a must 

Tele-calling experience in a BPO / KPO is preferable 

JOB DISCRIPTION:

• Discovery of customers to generate database opportunities using secondary research as per client needs.

• Making cold calls, intermediate calls, follow up.

• Manage, nurture and convert leads into MQL/SQL.

• Identify strong potential prospects using creative skills.

• Advocating client’s products

• Work smoothly with good communication and higher conversion of leads and build happy environment in office.

• Provide accurate and timely information as required to managers and senior management.

• Influencing & pursuing the customer 

• Building a list of prospect and creating business opportunity for the client

• Finally aligning the customer with the client

• Sometimes inviting customers to participate in the events sponsored by the client   

• Out reaching accounts using emails and other channels.

• Adhere to company policies, procedures, culture, and business values.

• Passionate and learn to research about the lead/marketing industry.

• Deep understanding of technologies and architecture for a scalable and highly available set-up
• Experienced in Java/Golang and related Technologies like Spring/Hibernate
• Strong networking and Operating Systems fundamentals
• Experienced in Streaming technologies like Kafka
• Experience working with SQL and NoSQL Databases
• Experienced in developing the long-term tech strategy for analytics and translate that into an achievable roadmap