Technical accounts manager

Job Description: Telecaller / Inside Sales

Company: Timble AI

Location: Delhi Nearest Metro [ Arjan Ghar ] (On-site)

Role Objective

Identify and qualify leads by introducing our AI solutions (Dhwani, Vishwaas) to B2B prospects and scheduling product demonstrations.

Key Responsibilities

• Outbound Outreach: Conduct high-volume cold calls to Fintech and BFSI sectors.
• Pitching: Communicate the value of Timble’s AI products and "Efficiency by Design" philosophy.
• Lead Conversion: Book and coordinate demos for the technical sales team.
• CRM Management: Maintain precise records of all interactions and follow-ups.

Requirements

• Communication: Fluent in English and Hindi with a confident, professional phone presence.
• Sales Drive: A "hustle" mindset focused on hitting daily targets.
• Quick Learner: Ability to grasp technical concepts (APIs, AI automation) quickly.
• Professionalism: Strict adherence to office decorum and corporate standards.

Why Timble?

• Direct exposure to the AI and SaaS industry.
• Fast-paced growth environment with performance-based incentives.

About the Role

We are looking for a strong software engineer who actively uses AI to build better software faster. This is a backend-heavy engineering role where LLMs and AI systems are integrated into real production applications.

You will design, build, deploy, and maintain AI-enabled systems, while maintaining strong engineering discipline and code quality.

Key Responsibilities

• Architect and build scalable backend systems (Python / FastAPI preferred)
• Integrate LLM APIs, RAG pipelines, and AI workflows into production applications
• Deploy and maintain containerized applications on AWS/Azure
• Use AI coding assistants and agents to accelerate development, without compromising code quality
• Convert ambiguous requirements into production-ready systems

Must-Have Skills

• 7+ years of professional software engineering experience
• Strong Python backend experience
• Experience building REST APIs and production systems
• Solid understanding of system design and clean architecture
• Hands-on experience with Docker and Linux
• Experience deploying to AWS or Azure
• Experience integrating LLM APIs into applications
• Experience with embeddings / vector databases / RAG pipelines
• Strong Git and collaborative development workflows
• Ability to operate independently in ambiguous environments

Most importantly:

• Strong engineering fundamentals
• High ownership mindset
• Comfort using AI tools to move fast
• Discipline to maintain structure and quality

Good-to-Have

• Experience with real-time streaming or WebSockets
• Kubernetes deployment experience
• Experience in a fast-paced startup or consulting environment
• Familiarity with agent frameworks or voice/multimodal systems

Screening Requirement

Please include:

• A portfolio of systems you’ve built (especially AI-enabled systems), and
• A short note explaining how you use AI tools in your development workflow.

We are specifically looking for engineers who lean into AI agents and coding assistants, but still understand architecture, performance, and clean code.

We are looking for Freelance Talent Acquisition (TA) professionals to support our hiring requirements on a contract / project basis. The selected freelancer will work closely with hiring managers to manage end-to-end recruitment and ensure timely closure of open positions.

Roles & Responsibilities:

• Understand hiring requirements, role specifications, and timelines in coordination with hiring managers
• Manage end-to-end recruitment for assigned positions on a freelance basis
• Source candidates through job portals, LinkedIn, referrals, databases, and social media platforms
• Screen resumes and conduct initial telephonic or video interviews
• Coordinate interviews between candidates and internal stakeholders
• Maintain a strong candidate pipeline and ensure a positive candidate experience
• Share regular hiring updates, trackers, and recruitment reports
• Support negotiations, and documentation wherever required
• Ensure adherence to hiring guidelines, confidentiality, and data protection norms
• Handle bulk, lateral, or niche hiring as per project requirements

Key Responsibilities

• Counsel potential students to help them understand our various courses and make better learning choices.

• Conduct detailed profiling of the learner to understand the student career aspirations and learning ability and pitch the right program

• Managing the complete sales closing life cycle for leads assigned. This will include understanding the lead profile, identifying the need, pitching the right course, sales closing, and post sales relationship management.

• Execute prompt inquiries, follow-ups with leads through phone and emails.

• Build sales pipeline/opportunities to achieve the assigned targets

• Fee tracking and follow up.

• Adhere to sales process, productivity, and quality parameters.

• Increase individual conversions • Generate leads through referrals & improve conversion

• Generate leads through referrals & improve conversions on those leads

Skill Requirements

• 1-5 years of total experience and 1-3 years of core sales/ student counseling experience.

• Should have completed graduation/post-graduation

• Should have experience working on CRM

• Should have good knowledge of MS Office and Outlook. He/she should be adept in excel • Should be a quick learner and should be able to multitask.

• Should be willing to work on our regular shift (10 am – 7 pm)

• Should be willing to work on weekends on a rotation basis

• Preferences will be given to candidates from technology/Edu-tech sales background

• Excellent English communication skills (both oral and written) and be able to persuade interested prospects.

Ability to understand aspirations of learners and offer expert career advice, drive to exceed assigned targets.

• Using the latest technologies to solve real problems for our customers at a massive scale
• Collaborating closely with other engineers as a valuable member of a cross-functional team
• Sharing your knowledge and building creative solutions while helping the team evolve best practices
• Designing, developing, and deploying backend services with a focus on high availability, low latency, and scalability
• Taking end-to-end responsibility for the services that are owned by your team, including taking part in an on-call rotation

Who you are

• A minimum of B.S. degree in Information Technology or Computer Science or 5+ years in a similar position
• Able to adapt, change and grow quickly as we scale the organization
• Passionate about engineering practices like agile, continuous delivery, test-driven development, traceability, and observability
• Growth mentality is curious and not afraid to be experimental.
• You share your ideas and continuously improve yourself and the team around you
• Solid experience as an Engineer designing, developing and maintaining API driven solutions
• Strong communication skills, high integrity, and great attention to detail

You’ll get to work with:

• Docker and Kubernetes
• Go and/or PHP
• PostgreSQL, Elastic Search, RabbitMQ
• Memcache, Redis
• Microservices architecture
• ELK, Jaeger, Prometheus & Grafana