Technical accounts manager

About MyOperator

MyOperator is India’s only Business AI Operator, an integrated platform that brings together

WhatsApp, voice calls, and AI-powered chat and voice bots to help businesses automate,

manage, and personalize customer interactions at scale.

We’re building the future of business communication: unified, intelligent, and deeply integrated.

If conversations are the new currency of business, we’re here to make every one count.

About the Role

We’re looking for a sharp, strategic, and SEO-savvy Senior Content Writer who can write with

clarity, depth, and purpose. You’ll be responsible for crafting high-impact content across web

pages, blogs, product explainers, LinkedIn posts, customer stories, and more, helping establish

MyOperator as a category leader in AI-led business communication.

If you have a flair for storytelling, a research-first mindset, a strong grasp of B2B SaaS/tech, and

an understanding of how content drives both brand and performance, this role is for you.

What You’ll Do

• Research deeply on AI, SEO, and business communication to craft content that adds
• real value, not just ranks.
• Own end-to-end content creation across formats, including long-form blogs, product
• pages, whitepapers, emailers, case studies, and social media content.
• Collaborate with product, sales, and support teams to create technically accurate,
• user-friendly, and search-optimized content.
• Lead and contribute to SEO content strategy, keyword research, clustering, and on-page
• SEO execution.
• Translate technical product features into crisp, benefits-led copy that customers can
• relate to.
• Ensure editorial excellence: clarity, consistency, grammar, structure, and tone of voice.
• Track content performance, analyze gaps, and continuously improve strategy.
• Stay updated on AI/LLM SEO trends and tools (vector search, content embeddings,
• ChatGPT workflows, etc.), and experiment when possible.
• Help build internal content systems: tone guides, editorial frameworks, and scalable
• content ops.

What We’re Looking For

• 3–5 years of experience in B2B or SaaS content writing.
• A strong portfolio of SEO-optimized, long-form content.
• Solid understanding of content-led growth in a product-first or tech-first environment.
• Experience with SEO tools like Ahrefs, SEMrush, Surfer SEO, or Clearscope.
• Comfortable working in a fast-paced, high-ownership setup.
• Excellent command of English: written and verbal.
• Bonus: Familiarity with AI-driven SEO, technical SEO, or LLM-first content strategies.
• Bonus: Hands-on with tools like Notion, Webflow, WordPress, Jasper, or ChatGPT for
• content workflows.

Why Join Us

• Learn how to leverage AI and LLMs to create AEO-first content at scale.
• Help shape a category-defining brand in the business AI space.
• Work with a high-performing, future-forward content and marketing team.
• Flexible, remote-friendly environment with space to experiment.
• Your words will influence how thousands of businesses engage with MyOperator.

Compliance Officer- Corporate

Experience Required: Min 2 Years

Location: Ahmedabad

Job Description:

Compliance with various regulations governing Mutual funds, Bonds, Insurance, NPS, and other financial products;

Liaise with external legal and regulatory authorities,

Drafting & vetting of agreements

Submission of various compliance reports with regulators

Job Summary

We are seeking a skilled Full Stack Developer with 3.5+ years of experience in designing and building scalable web applications using Microsoft .NET technologies on the backend and React.js on the frontend. The ideal candidate will be responsible for developing, integrating, and maintaining enterprise-grade applications in a fast-paced Agile environment.

Key Responsibilities

• Design, develop, and maintain robust, scalable, and high-performance web applications using ASP.NET Core and React.js
• Build RESTful APIs and integrate with third-party services
• Implement UI components with reusable and responsive React components
• Optimize application performance and ensure cross-browser compatibility
• Work with relational databases like SQL Server to develop complex queries and stored procedures
• Collaborate with cross-functional teams to understand requirements and deliver high-quality software
• Participate in code reviews, unit testing, and bug fixing
• Follow Agile/Scrum methodologies for software development

Required Skills & Qualifications

• Experience: 3.5+ years of professional experience as a Full Stack Developer
• Frontend: React.js (with Redux or Context API), JavaScript, HTML5, CSS3
• Backend: C#, ASP.NET Core (3.1 or later), Web API, MVC, Entity Framework Core
• Database: SQL Server or other RDBMS, strong knowledge of stored procedures and joins
• Version Control: Git, GitHub/GitLab/Bitbucket
• Cloud & DevOps: Basic understanding of Azure or AWS, CI/CD pipelines (preferred)
• Testing: Unit Testing (NUnit, xUnit, Jest or equivalent)
• Solid understanding of OOP principles, design patterns, and RESTful service integration

Good to Have

• Experience with Docker, Kubernetes, or container-based deployment
• Knowledge of Agile development methodologies
• Exposure to microservices architecture
• Experience in performance optimization and debugging tools

Educational Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field

Why Join Us?

• Work on modern tech stacks and enterprise-grade solutions
• Collaborative and inclusive work environment
• Flexible work arrangements and growth opportunities
• Competitive salary and performance-based rewards

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Full Stack Developer - Responsibilities:

1. Perform design, development and support of existing and new products.
2. Understand product vision and business needs to define product requirements and product architectural solutions.
3. Develop architectural and design principles to improve performance, capacity, and scalability of product.
4. Work with Product Manager in planning and execution of new product releases.
5. Consult business management team to clarify objectives and functional requirements for new or modified products.
6. Work with domain, product management and product engineering teams in the solution engineering efforts.
7. Work with pre-sales and product management teams in solution demonstrations.
8. Maintain product roadmap and architectural standards that assure product development projects optimally align with business objectives.
9. Define product validation policies so as to deliver products that meet system and project expectations.
10. Facilitate the creation, review, and sign off of project deliverables.
11. Provide support for production escalations and problem resolution for customers.
12. Assist technical team with issues needing technical expertise or complex systems knowledge.
13. Develop broad knowledge about current and future product features.
14. Analyze market segments and customer base to develop market solutions.
15. Define product requirements that address market opportunities.

Skills:

Spring, Spring Microservices, Spring Data, SPRING BOOT & HIBERNATE, Java, JPA Oracle Certified Professional (Desirable), Java SE 8, SQL, AWS, JavaScript, Angular, ElasticSearch

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

JD for IOT DE:

The role requires experience in Azure core technologies – IoT Hub/ Event Hub, Stream Analytics, IoT Central, Azure Data Lake Storage, Azure Cosmos, Azure Data Factory, Azure SQL Database, Azure HDInsight / Databricks, SQL data warehouse.

You Have:

• Minimum 2 years of software development experience
• Minimum 2 years of experience in IoT/streaming data pipelines solution development
• Bachelor's and/or Master’s degree in computer science
• Strong Consulting skills in data management including data governance, data quality, security, data integration, processing, and provisioning
• Delivered data management projects with real-time/near real-time data insights delivery on Azure Cloud
• Translated complex analytical requirements into the technical design including data models, ETLs, and Dashboards / Reports
• Experience deploying dashboards and self-service analytics solutions on both relational and non-relational databases
• Experience with different computing paradigms in databases such as In-Memory, Distributed, Massively Parallel Processing
• Successfully delivered large scale IOT data management initiatives covering Plan, Design, Build and Deploy phases leveraging different delivery methodologies including Agile
• Experience in handling telemetry data with Spark Streaming, Kafka, Flink, Scala, Pyspark, Spark SQL.
• Hands-on experience on containers and Dockers
• Exposure to streaming protocols like MQTT and AMQP
• Knowledge of OT network protocols like OPC UA, CAN Bus, and similar protocols
• Strong knowledge of continuous integration, static code analysis, and test-driven development
• Experience in delivering projects in a highly collaborative delivery model with teams at onsite and offshore
• Must have excellent analytical and problem-solving skills
• Delivered change management initiatives focused on driving data platforms adoption across the enterprise
• Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
   

Roles & Responsibilities
 

You Will:

• Translate functional requirements into technical design
• Interact with clients and internal stakeholders to understand the data and platform requirements in detail and determine core Azure services needed to fulfill the technical design
• Design, Develop and Deliver data integration interfaces in ADF and Azure Databricks
• Design, Develop and Deliver data provisioning interfaces to fulfill consumption needs
• Deliver data models on Azure platform, it could be on Azure Cosmos, SQL DW / Synapse, or SQL
• Advise clients on ML Engineering and deploying ML Ops at Scale on AKS
• Automate core activities to minimize the delivery lead times and improve the overall quality
• Optimize platform cost by selecting the right platform services and architecting the solution in a cost-effective manner
• Deploy Azure DevOps and CI CD processes
• Deploy logging and monitoring across the different integration points for critical alerts

Designation/Role : City Lead Operations/ Senior Logistics Manager

Location : Gurgaon

Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.

Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc

Roles and Responsibilities :

1. The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
2. Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
3. Laying down the roadmap for new account acquisition for the city and ensuring its execution.
4. Strategizing and executing all account related initiatives from operational troubleshooting to activation.
5. Managing the rider life cycle (hiring to retire )
6. The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
7. Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
8. Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team

Skill Set :

1. Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
2. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
3. A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
4. Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally