SAAS SALES

The client is an industry leader in CRM messaging solutions on SAS platform. They work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid-size businesses to large global enterprises.

As a Director of Information Systems , you will oversee and manage the organization's information technology (IT) and information systems operations. You will leverage Information systems, tools, data and analytics to support stakeholders across Product, Sales, Marketing, Operations, and Finance.

You will lead and directly manage a team of data analysts, while partnering with other teams across the organization and directly report to the COO.

Key Responsibilities:

● Collaborate with senior management to understand their data requirements and develop data management strategy aligned with the organization's goals and objectives. Define KPI around data and lead the initiatives.

● Develop and implement data architecture, which is a blueprint for how data is organized and stored within an organization. Provide necessary interventions to ensure critical business decisions are taken well in time.

● Implement master data management (MDM) processes and solutions to establish a single source of truth for critical data entities. Define data hierarchies, data models, and data stewardship responsibilities. Oversee the maintenance and synchronization of master data across systems.

● Work with other departments to identify data trends and patterns that support the organization’s objectives. This will include using data visualization tools, such as dashboards and charts, to help identify trends and insights.

● Evaluate, select, and manage vendors and service providers to ensure effective delivery of services and solutions.

● Build and manage a high-performing systems and information team.Set clear goals, performance expectations, and KPIs for the team, conducting regular performance reviews and providing guidance/feedback.

Qualifications and Skills:

● Bachelor's degree in computer science, information systems, or a related field.

● Experience ( 7-10 years) in systems management, information technology, or a related role within the SaaS industry.

● Strong knowledge of data analysis methods, tools, and best practices. Experience in Salesforce and Power BI is a must.

● Ability to do requirements analysis of business processes for efficiency, data accuracy, data control, and make data-driven recommendations

● Excellent problem-solving and decision-making skills, attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.

● Knowledge of industry best practices and emerging trends in systems management and information technology.

● Demonstrated ability to lead and manage cross-functional teams, fostering collaboration and driving results.

● Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

Minimum exp: 2 years (Full-time)

Primary and Must have skills: 

• Deep hands on working experience in Node. JS

• Firebase functions like notifications, real-time data update etc. 

• Html, CSS, JavaScript, Jquery

• Firebase, AWS/Heroku, SQL/NoSQL Databases with Server side integration

• Can create and implement API on node js.

• API development and management

• Documentation & Efficient Code Management

• Handled large amounts of firebase data in the reporting backend

• Product Management & Product Ownership Orientation

Good to have skills (Additional):

• Online payment systems,

• Online Learning platforms

• Licensing, Encryption, Reporting & Analytics

Personality skills:

• Non Distracted, Focussed and Disciplined 

• Analytical, Problem-solving and Calculative aptitude

• Humility to Learn, share & keep improving

• Professional, Organized & a Team Player

• Understands importance of excellent and proactive communication in all formats

About iDream Education:
Our Roots and Vision

iDream Education is an ed-tech startup with a vision to facilitate universal access to learning and growth. Our solutions are designed to break the learning barriers of languages, boards, location or socio-economic status, and empower everyone to Learn Unlimited.

Our Core Values and Work Principles 

At iDream Education, we are a purpose driven startup and are building a team aligned to our vision, culture and values. 

Our core work values & principles are:

1. Oneness - We believe in the fundamental oneness of all existence, and all our work, solutions, designs, content and business approach is based on this underlying principle of Oneness. 
2. Equal Opportunities - We stand for equal growth opportunities for everyone in the company and in our user/partner/customer ecosystem. 
3. Always Learning - Our culture is to always keep learning and improving with humility and self confidence. 
4. Exponential Growth & Evolution - We aspire the company, our team members and our users to grow exponentially in all dimensions and keep evolving everyday.
5. Collective Responsibility - Our culture aspires to empower every team member to take ownership and responsibility of the collective vision and its manifestation.

Skills, Experience & Personality Fitment for this Profile

• Deep and Practical experience with Node. JS (primary work component), Firebase, AWS/Heroku, SQL/NoSQL Databases with Server side integration.
• Minimum of 2 years of deep hands-on experience with web based solutions, backend development, APIs and web development in node.JS, firebase, basic understanding of android and flutter will be a plus but not necessary.
• Should have worked on a web based backend in Node.JS for preferably an android app based solution which had scaled to a large number of users. Developed, managed and scaled usage/analytics and reporting of end user based solutions.
• Capable of creating and implementing API on node js. Should have deep hands-on experience in  developing and managing APIs.
• Should have practical experience of integrating and managing online payment systems, and build and manage online learning platforms with login, video security, online payment and reports.
• Possess energies and capabilities to experience tremendous growth in learning, deep dive development, take end to end responsibility of the products and join hands to scale our solutions together with our team.
• Personality Traits we respect - An undistracted mind, an aspiration for holistic growth, humility, discipline, clear and adequate communication and self confidence to learn and do anything. 

Role and Responsibilities of this Profile

• You shall be working on and taking responsibility for our central content and reporting backend, which is the heart of our tech platform. 
• Should have good command on Firebase functions like notifications, real-time data update etc.  
• The backend shall be evolved into a content integration platform with internal teams and external partners working on a common backend for all content and courses updation, integration and management. 
• You shall be responsible for taking ownership of the current web and backend solutions and defining, building and scaling them as per growth plans along with the product managers and the current team. 
• All web and server side development and enhancements as per product growth vision and management plans. 
• Please know that we are in a growth stage of our app and tablet based products and therefore a lot of responsibility and ownership taking work will be expected on the tech and product front.

Some Important Aspects of this Profile you should know

• This role would involve a lot of self-driven sharp and focussed work with end-to-end responsibility of the products.
• We are in a fast growth phase and therefore the need of the hour is a hands-on and fast paced approach to work with best of skills/communication and discipline.
• This role requires  very responsible and efficient communication in all formats, verbal, written, messaging, email and documentation.
• This role suits you best if you wish to do deep and focussed work in a product company and be a part of the initial core team that builds a globally scalable edtech platform.
• We aspire to onboard a Node.js developer who wishes to spend at least 2-3 years in deep product building/scaling and gain unprecedented experience and growth while growing the products and iDream Education. 

Job Type: Full-time, Work at office (Please note, this is not a remote working role / No Work from home for this role currently)

Job Location: Sec-32, Gurugram, India

WHAT YOU WILL DO:

• Handle the entire US recruitment process from understanding the requirement, sourcing, screening, rate negotiation and submission of profiles.
• Understand US employment terms, W2, W2 without benefits, C2C, 1099, Corp to Corp, etc.
• Must have prior experience in hiring US Citizens, Permanent Residents, and H1-B professionals in the US.  
• Proficient at successful sourcing of candidates via Internet sources using BOOLEAN Search Strings and online resume database.
• Submitting quality candidates to our US talent acquisition team with a quick turnaround time to meet sharp deadlines for each requisition.
• Responsible for achieving the hiring needs.
• Build and maintain an ongoing pipeline of potential candidates by identifying prospects through Job Portals, LinkedIn, Research, Referrals, and other creative ways to fill the candidate pipeline.
• Good understanding of both domain-based and technology-based recruiting.

REQUIRED SKILLS & QUALIFICATIONS:

• Proven work experience in US IT Recruitment.
• Work extensively with Recruitment Tools - Monster, CareerBuilder, Dice, Job Diva, LinkedIn & Indeed.com.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organizations.

PREFERRED SKILLS & QUALIFICATIONS:

• Minimum 4 years of experience in the IT industry.
• Proven work experience in US IT Recruitment.

LOCATION: Remote (Pan India) & In-Office-Jaipur, India

SHIFT TIMINGS: 

• 5:00 pm to 2:00 am IST 
• 6:00 pm to 3:00 am IST (during daylight saving)

Thanks and Regards

Nikita

Sr.HR Executive

• PIM Repository changes, including adding new fields, enumerations, import/export templates, categories
• Data Load: Import product data and assets from various ERP, DAM, and other enterprise business-critical applications into the PIM application
• Data Syndication: Publishing approved Products in Enterworks PIM to consumer application
• Build PIM solution for Multi-Language data requirements & Publication Catalogs
• Participate in all testing efforts for the PIM application
• Creation, validation, and configuring of the Data Quality and Data governance workflows
• Identifies opportunities to gain efficiencies, automate, and improve data quality
• Actively engages in continuous process improvement
• Perform operations, monitoring, and support for PIM application
• Analyze/Troubleshoot and support any issues related to PIM Solution or Release installations

• 4+ years of Product Information Management (PIM) Developer experience
• Strong SQL query writing skills
• Excellent interpersonal, communication, and team-facilitation skills
• Strong analytical and problem-solving skills
• Familiarity with Agile delivery methods (i.e., Scrum, Kanban)

• Bachelor's degree in business, supply chain, or related major; MBA a plus - Computer Science classes or degree a plus
• PIM/MDM experience with other major platforms (Informatica, Riversand). EnterWorks Enable experience is a big plus