SAAS SALES

About the Role

We are looking for a Customer Success Manager who will be responsible for managing client relationships, ensuring successful onboarding, and driving long-term customer engagement. The role requires strong stakeholder management skills and the ability to drive product adoption and customer satisfaction.

 Key Responsibilities

• Manage the end-to-end customer lifecycle, including onboarding, engagement, retention, and renewals
• Conduct product onboarding sessions, demos, and training for new customers
• Build and maintain strong relationships with clients, acting as the primary point of contact
• Understand customer goals and ensure the product delivers measurable value
• Monitor customer health metrics, usage patterns, and engagement levels
• Proactively identify risks and take action to prevent churn
• Drive renewals and upsell opportunities in collaboration with Sales teams
• Coordinate with Product, Engineering, and Support teams to resolve customer issues
• Conduct Quarterly Business Reviews (QBRs) and share performance insights
• Collect customer feedback and provide inputs for product improvement
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Required Skills & Qualifications

• 4–7 years of experience in Customer Success / Account Management / Client Success
• Experience working in SaaS, Martech, or Product-based companies
• Strong communication and relationship management skills
• Experience handling B2B clients
• Proven ability to manage multiple customer accounts simultaneously
• Strong problem-solving and analytical skills
• Ability to explain technical concepts to non-technical users
• Experience in managing client expectations and resolving escalations

We have an excellent opportunity in our Business Development Team. This is a full-time on-site role for a Senior Business Development Executive located in Mumbai. The Senior Business Development Executive will be responsible for generating new business opportunities, lead generation, managing accounts, and daily business operations within the company.

PFB the Job & Company details for your review

Job Position: Senior BDE

Job Description:

• Finding Key Contacts from the Targeted Accounts / Region. 
• Identify the various stakeholders within the targeted organization and understand how to gather key information like reporting structure, budget cycles & building relationships with key stake holders. 
• Networking and Initiating Dialogues with Senior Executives in Corporate (CPO, V.P, Directors Etc.). 
• Recognize the decision makers and generate Interest among them Via Phone Calls and Emails. 
• Develop presentations and proposals for key accounts in line with client requirements. 
• Engage with prospects on an on-going basis for requirement gathering and relationship building throughout the sales cycle. 
• Provide strategic inputs for the business based on interactions with prospective customers. 

Job Requirements: 

Experience: 2+ years 

• Presales / Lead Generation.
• Experience with international prospects / clients (especially North America & Western Europe).
• Delivering demos and hosting pre-sales calls will be strongly preferred.
• Handling annual / quarterly sales quota with proven track record.

Skills Required:

• Confident & goal-oriented team player with good grip on the English language. 
• Powerful verbal, written, presentation, facilitation, communication, relationship building, social networking skills. 
• Strategic, analytical and problem solving mindset. Must have an aptitude for analytical concepts and critical thinking. 
• Ability to work independently and proactively in a dynamic environment. 
• Ability to grow and handle more responsibility / accountability 
• Should be com be comfortable working in flexible shifts timings, as will be handling a Specific Territory in International Market from Mumbai. 
• Preference will be given to those who have basic understanding of IT. 

Preferred:

• Fairly Tech background. 
• Selling experience in the IT services / products domain. 
• Experience in consultative selling is a big plus.

Create and implement employee relations policies to help increase employees’ job satisfaction 

 2.Devise a list of procedures and practices for hiring new employees and managing our staff

 3. Establish an orientation procedure for onboarding new hires and training them to meet the needs of the company Communicate with employees about compensation, benefits and other facets of their employment 

 4. End to end hiring, training, induction and performance management

 5. Respond to questions or complaints from employees in a timely fashion Manage all other HR department personnel

 6. Formulate HR policies, payroll systems, adherence to statutory compliances and laws Requirements:

•  Full Time Masters Degree/ PGD in Human Resources or related field required from a reputed Institute
•  Strong understanding of the interviewing process, benefits administration, payroll and other HR functions Excellent oral & written communication, leadership and planning skills

JD - Senior Product Manager

Company Profile:

We are passionate dreamers, who work really hard. We love questioning ‘cause we are curious’. We really enjoy debating, zero egos. We love experimenting. We are absolutely clinical with first principles & being objective. Because we believe - that’s how great things are created - Great products, Great companies, Great people. And everything we do - the centerpiece is always the customer.

Commuting, and traveling - is a basic human needs. Clean air is a basic human need. And this has to be affordable.

We have decided - it’s time to make this happen. By building smart affordable clean Electric Mobility for a billion Indians. And of course at an Electric Speed. We are starting off by building India’s biggest Electric Vehicle Charging Platform. And now we are expanding our family. If this resonates with you - let’s have a cup of coffee :)

https://www.electricpe.com/ 

https://www.linkedin.com/company/electricpe/ 

Job Description:

The primary duties of this position will be to comprehend the strategic product plan and specify in-depth product requirements to formulate the product strategy's goals. This person will collaborate with team members across all organisational disciplines to drive product planning and manage the rollout of both new and existing products. The position will be in charge of managing the assigned product line's lifecycle and making sure that product deadlines are consistently met.

Responsibilities:

• Drive the execution of all processes in the product life cycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Translate product strategy into detailed requirements for prototyping and final development by engineering teams
• Analyse market data to develop sales strategies, and define product objectives for effective marketing communications
• Collaborate closely with engineering, production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organisation
• Develop product positioning and messaging that differentiates ElectricPe across primary market segments

Skills Required:

• 5+ years experience in product development at a B2C startup
• Bachelor’s degree in computer science and/or MBA from tier 1 college (IIT/NIT/IIM/MDI/FMS or similar)
• Strong data analysis and visualisation skills
• Exceptional writing and communication skills

Role: Senior Product Manager

Industry Type: Electric Mobility

Employment Type: Full Time, Permanent

Job Title: Data Entry Specialist

Location- Gurgaon/Remote

Salary- 10k

Job Summary:

We are seeking a detail-oriented and organized Data Entry Clerk to join our team. The ideal candidate will be responsible for accurately and efficiently entering data into our systems, maintaining and updating records, and ensuring data integrity and accuracy.

Responsibilities:

- Enter data from various sources into the computer system with high accuracy and speed.

- Verify data accuracy and completeness by reviewing and validating information.

- Maintain data entry requirements by following data program techniques and procedures.

- Organize files and documents, ensuring they are up-to-date and easily accessible.

- Generate reports, retrieve data, and assist in data analysis as needed.

- Identify and correct errors or inconsistencies in data entries.

- Assist in maintaining data confidentiality and security protocols.

- Collaborate with team members and supervisors to ensure data accuracy and completeness.

Requirements:

- Proven experience as a Data Entry Clerk or similar position.

- Proficient in using data entry software and MS Office, especially Excel.

- Excellent typing speed and accuracy.

- Strong attention to detail and data accuracy.

- Ability to multitask, prioritize, and manage time effectively.

- High school diploma or equivalent.

Preferred Skills:

- Knowledge of database management systems (DBMS) is a plus.

- Experience with data cleaning and validation procedures.

- Familiarity with basic data analysis techniques.

- Strong communication and organizational skills.

- Working on Architecture and Standards team to validate designs and standards.

- Perform coding, bug verification, unit testing, and integration testing.