Sales & Key Accounts Associate (Doctor Onboarding)

It is an all-in-one e-commerce logistics platform using modern software to provide

fast and affordable fulfillment. Brands of all sizes use our full-service solution to

store inventory at warehouses near their customers and ship orders with the company carrier

network to improve transit times and shipping costs. Our deep integration with sales

channels enables brands to earn prime-like badges to accelerate their sales.

We are looking forward to onboard a committed Technical Writer who is motivated enough

to combine his analytical, communication and managerial skills in order to administer our

support and customers in the best possible manner.

Managing a team of support agents, providing training, monitoring, and mentoring as needed.

Developing and implementing policies and procedures related to support operations.

Collaborating with other members of different departments to identify and resolve escalated

issues.

Ensuring that support agents have the necessary tools and resources to do their jobs effectively.

Maintaining and reporting on key performance indicators (KPIs) related to support operations.

Developing and delivering training programs to improve the skills of the support team.

Continuously review and analyze business processes to identify areas of improvement and

develop strategies to enhance support performance.

Identifying and implementing process improvements to increase efficiency and customer

satisfaction.

Identifying and documenting business processes

Writing documents like help articles, SOPs, and other materials that explain complex technical

concepts in an easy-to-understand way.

Work with the subject matter experts to gather information about the products or processes

that they are documenting.

Editing and revising documents that have already been written by other team members or

subject matter experts to ensure accuracy and consistency.

Work closely with other teams to gather information, review documentation, and ensure that

the documentation meets the needs of the audience.

Managing the entire documentation process, from planning and research to writing and

publishing.

Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.

Very good verbal and written communication

Good knowledge of grammar and sentence formation

Engineering background shall be preferred

Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related

operations would be a plus point

It is an amalgamation of enthusiastic and genius people working on a remarkable

concept, making headway in this industry. It would not only provide you a scope for

professional and personal growth but would also provide you a lot of avenues to experiment

with and expertise in your skills.

Product Operations Analyst

Company:

It's a Trusted Exclusive Singles Club. We are an Applied AI start-up using technology to make online dating/matchmaking more efficient and healthier, given dating app fatigue/burnout is at an all-time high. Our founders are experienced alumni of Google, Zomato, Wharton, and IIT and believe high-performing companies can be created with a culture of respect & empathy. Come work with us in this exciting, fun space to combine a job with doing social good!

Job Description:

In the initial phase, the candidate will play a matchmaker to identify and connect individuals seeking romantic relationships. Responsibilities include conducting interviews, matching client profiles, arranging meetings and providing feedback.

As we automate the process, responsibilities will evolve to codifying tribal knowledge gained and human judgment that our AI algorithm can use, suggesting product & service improvement based on user interactions, and protecting the brand keeping the Club clean/free from bad actors.

Requirements:

●     Outstanding communication, empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs

●     Exceptional organizational and time-management skills to manage multiple clients simultaneously. A high bar for excellence

●      Working knowledge of Excel

●     High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions

●      Bachelor's degree in psychology, sociology, or a related field is preferred, but not required. Relevant work experience in client management/customer care of 1-2 years is valued

Responsibilities & duties:

• • Research, track, maintain and update leads
• • Make outgoing calls to develop new business
• • Contact prospects to qualify leads
• • Direct email marketing to key clients and prospects
• • Research and maintain lead generation database
• • Conduct customer research
• • Conduct client or market surveys to obtain information about potential leads
• • Participate in the preparation of proposals and / or sales presentations
• • Provide accurate and timely information to management
• • Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Skills / attributes required:

• • Excellent English communication (verbal and written)
• • Experience with cold calling
• • Experience with research and maintaining databases
• • Proficient in MS Office including Word, Excel, and Outlook
• • Experience in using CRM
• • Strong project and time management skills
• • Experience working with Western companies (preferred)

JOB Description

• Monitoring entire infrastructure of Olam using various monitoring tools like
• SCOM, SolarWinds, Telegraph, OEM.
• Monitoring various types of alerts like
• CPU Utilization
• Memory Utilization
• Database related alerts
• DR Replication issues
• Backup Failure Alerts
• Exchange Mail Queue Threshold Alerts
• Service Mailbox quota breach alert
• Adobe Experience Manager / Site 24/7 Alerts
• Application URL Alerting
• Scheduling Maintenance Mode for planned Activity.
• Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident.
• Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders.
• CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned.
• Coordinating with Service Provider for MPLS related outage
• Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.

About Briq With locations in California, Canada and India, Briq is altering the landscape for construction decision making. We are harnessing the power of data to build the industry's first construction data cloud. Leaders in automation, machine learning, and artificial intelligence, Briq is helping construction companies minimize risk and maximize success. Briq is a financial automation platform that is changing the way construction companies run their business.

Know More About Us https://angel.co/recruit/jobs/2226000">https://br.iq/about/us

Tech Stack Must Have Vue.js, SQL / NoSQL , REST APIs , Docker, Design Patterns, Unit Testing, HTML/ CSS / Javascript, ReactJs, Git Nice To Have Microfrontends, Cloud (AWS/ GCP / Azure), Software Best Practices, Data Structures, Algorithms, System Design, Gitlab, etc.

Responsibilities
• Develop applications and features
• Identify and resolve roadblocks ahead of time
• Be an independent contributor with high throughput
• Align with product and project managers and ensure proper handoff of requirements
• Develop, test, debug, support, and enhance software as per product specifications
• Maintain strong coding, compliance, and security standards
• Evaluate and provide technical solutions to solve a variety of complex and interdependent processes.
• Drive complete ownership over every technical aspect of the features
• As part of the team, ensure members adhere to our code quality and testing standards.

Qualifications
• Working experience in Vue.js 3 years
• Working experience in ReactJs 5+ years
• Demonstrated end-to-end ownership for development of least one cloud-based product - Experience in building microfrontends / platforms is desirable
• Exceptional communication and interpersonal skills - including work estimation, facilitation, and consensus building skills
• Mentoring / coaching Junior Engineers.
• Willingness to learn new technologies is a must
• Proven ability to project and meet estimated deadlines
• Self-motivated, fast learner with attention to detail and quality
• Excellent diagnostic, troubleshooting, and communication skills

Benefits
• Modern tech stack for curious minds - Cloud, Kubernetes
• Extensive individual responsibility and support to grow professionally
• Market competitive pay
• Best in industry wellness benefits - medical insurance, leaves, work-life balance
• Flexible work hours
• Remote work
• Transparent culture and process with open access to management

• Strong Python Coding skills and OOP skills
• Should have worked on Big Data product Architecture
• Should have worked with any one of the SQL-based databases like MySQL, PostgreSQL and any one of
• NoSQL-based databases such as Cassandra, Elasticsearch etc.
• Hands on experience on frameworks like Spark RDD, DataFrame, Dataset
• Experience on development of ETL for data product
• Candidate should have working knowledge on performance optimization, optimal resource utilization, Parallelism and tuning of spark jobs
• Working knowledge on file formats: CSV, JSON, XML, PARQUET, ORC, AVRO
• Good to have working knowledge with any one of the Analytical Databases like Druid, MongoDB, Apache Hive etc.
• Experience to handle real-time data feeds (good to have working knowledge on Apache Kafka or similar tool)

• Python and Scala (Optional), Spark / PySpark, Parallel programming

We are currently looking for a Senior SEO and PPC Marketing Expert who will work with a team of developers, Product Owner, and Managers. You shall be responsible for conceiving and conducting the user research to translate them into actionable best SEO practices, activities and paid campaigns. You will also design the overall accessibility and 'findability' of the mobile application and web-platform, as well as other associated websites.  

• Gather the user requirements in collaboration with the Product Owner and Manager.
• Prepare and present the rough drafts to internal teams.
• Assist in translating best practices that lead to targeted organic user experiences.
• Helping to facilitate the product owners' product visions by researching, conceiving and implementing best SEO + PPC practices to achieve the targest.
• Help identify design problems and devise elegant solutions.
• Work with the team to create a strategic design and SEO decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with a cross-functional team of designers, product managers, and leads on all phases of the product development life cycle
• Incorporate best practices for accessibility, usability, web performance, and design into our products and ultimately champion more consistent and delightful user experience.
• Work with front-end developers and designers in all aspects of UX development.
• Perform research, evaluations, and validations of moderate complexity.
• Provide solutions using appropriate research methodology, tools, and protocols considering a user-centered approach.
• Perform usability/heuristic evaluations and validations across the product or solution life-cycle.

            Minimum Eligibility:

• Minimum 3 -4 years of experience in SEO and PPC
• Ability to effective communications and collaboration with other designers and product owners/managers to ensure the best possible ways of UX experience.
• Creative and Artistic nature.
• Knowledge of PPC and automation platforms would be ideal
• Experience in taking input from multiple sources and synthesizing it into coherent design ideas.
•  

1. Extensive experience in Javascript / NodeJS in the back end
2. Front end frameworks such as Bootstrap, Pug, Jquery
3. Experience in web frameworks like ExpressJS, Webpack
4. Experience in Nginx, Redis, Apache Kafka and MQTT
5. Experience with MongoDB
6. Experience with Version Control Systems like Git / Mercurial
7. Sound knowledge in Software engineering best practices
8. Sound knowledge in RestFul API Design
9. Working knowledge of Automated testing tools
10. Experience in maintaining production servers (Optional)
11. Experience with Azure DevOps (Optional)

1. Experience in digital payments or financial services industry is a plus.
2. Participation in the processes of strategic project-planning meetings.
3. Be involved and participate in the overall application lifecycle.
4. Collaborate with External Development Teams.
5. Define and communicate technical and design requirements, understanding workflows and write code as per requirements.
6. Develop functional and sustainable web applications with clean codes.
7. Focus on coding and debugging.