Sales & Key Accounts Associate (Doctor Onboarding)

Job Details

- Job Title: Senior Backend Engineer

- Industry: SAAS

- Function – Information Technology

- Experience Required: 5-8 years

- Working Days: 6 days a week, (5 days-in-office, Saturdays WFH)

- Employment Type: Full Time

- Job Location: Bangalore

- CTC Range: Best in Industry

Preferred Skills: AWS, NodeJS, RESTful APIs, NoSQL

Criteria

· Minimum 5+ years in backend engineering with strong system design expertise

· Experience building scalable systems from scratch

· Expert-level proficiency in Node.js

· Deep understanding of distributed systems

· Strong NoSQL design skills

· Hands-on AWS cloud experience

· Proven leadership and mentoring capability

· Preferred candidates from SAAS/Software/IT Services based startups or scaleup companies

Job Description

The Role:

What You’ll Build:

1. System Architecture & Design

● Architect highly scalable backend systems from the ground up

● Define technology choices: frameworks, databases, queues, caching layers

● Evaluate microservices vs monoliths based on product stage

● Design REST, GraphQL, and real-time WebSocket APIs

● Build event-driven systems for asynchronous processing

● Architect multi-tenant systems with strict data isolation

● Maintain architectural documentation and technical specs

2. Core Backend Services

● Build high-performance APIs for 3D content, XR experiences, analytics, and user interactions

● Create 3D asset processing pipelines for uploads, conversions, and optimization

● Develop distributed job workers for CPU/GPU-intensive tasks

● Build authentication/authorization systems (RBAC)

● Implement billing, subscription, and usage metering

● Build secure webhook systems and third-party integration APIs

● Create real-time collaboration features via WebSockets/SSE

3. Data Architecture & Databases

● Design scalable schemas for 3D metadata, XR sessions, and analytics

● Model complex product catalogs with variants and hierarchies

● Implement Redis-based caching strategies

● Build search and indexing systems (Elasticsearch/Algolia)

● Architect ETL pipelines and data warehouses

● Implement sharding, partitioning, and replication strategies

● Design backup, restore, and disaster recovery workflows

4. Scalability & Performance

● Build systems designed for 10x–100x traffic growth

● Implement load balancing, autoscaling, and distributed processing

● Optimize API response times and database performance

● Implement global CDN delivery for heavy 3D assets

● Build rate limiting, throttling, and backpressure mechanisms

● Optimize storage and retrieval of large 3D files

● Profile and improve CPU, memory, and network performance

5. Infrastructure & DevOps

● Architect AWS infrastructure (EC2, S3, Lambda, RDS, ElastiCache)

● Build CI/CD pipelines for automated deployments and rollbacks

● Use IaC tools (Terraform/CloudFormation) for infra provisioning

● Set up monitoring, logging, and alerting systems

● Use Docker + Kubernetes for container orchestration

● Implement security best practices for data, networks, and secrets

● Define disaster recovery and business continuity plans

6. Integration & APIs

● Build integrations with Shopify, WooCommerce, Magento

● Design webhook systems for real-time events

● Build SDKs, client libraries, and developer tools

● Integrate payment gateways (Stripe, Razorpay)

● Implement SSO and OAuth for enterprise customers

● Define API versioning and lifecycle/deprecation strategies

7. Data Processing & Analytics

● Build analytics pipelines for engagement, conversions, and XR performance

● Process high-volume event streams at scale

● Build data warehouses for BI and reporting

● Develop real-time dashboards and insights systems

● Implement analytics export pipelines and platform integrations

● Enable A/B testing and experimentation frameworks

● Build personalization and recommendation systems

Technical Stack:

1. Backend Languages & Frameworks 

●  Primary: Node.js (Express, NestJS), Python (FastAPI, Django)

●  Secondary: Go, Java/Kotlin (Spring)

●  APIs: REST, GraphQL, gRPC

2. Databases & Storage

● SQL: PostgreSQL, MySQL

● NoSQL: MongoDB, DynamoDB

● Caching: Redis, Memcached

● Search: Elasticsearch, Algolia

● Storage/CDN: AWS S3, CloudFront

● Queues: Kafka, RabbitMQ, AWS SQS

3. Cloud & Infrastructure: 

● Cloud: AWS (primary), GCP/Azure (nice to have)

● Compute: EC2, Lambda, ECS, EKS

● Infrastructure: Terraform, CloudFormation

● CI/CD: GitHub Actions, Jenkins, CircleCI

● Containers: Docker, Kubernetes

4. Monitoring & Operations 

● Monitoring: Datadog, New Relic, CloudWatch

● Logging: ELK Stack, CloudWatch Logs

● Error Tracking: Sentry, Rollbar

● APM tools

5. Security & Auth

● Auth: JWT, OAuth 2.0, SAML

● Secrets: AWS Secrets Manager, Vault

● Security: Encryption (at rest/in transit), TLS/SSL, IAM

What We’re Looking For:

1. Must-Haves

● 5+ years in backend engineering with strong system design expertise

● Experience building scalable systems from scratch

● Expert-level proficiency in at least one backend stack (Node, Python, Go, Java)

● Deep understanding of distributed systems and microservices

● Strong SQL/NoSQL design skills with performance optimization

● Hands-on AWS cloud experience

● Ability to write high-quality production code daily

● Experience building and scaling RESTful APIs

● Strong understanding of caching, sharding, horizontal scaling

● Solid security and best-practice implementation experience

● Proven leadership and mentoring capability

2. Highly Desirable

● Experience with large file processing (3D, video, images)

● Background in SaaS, multi-tenancy, or e-commerce

● Experience with real-time systems (WebSockets, streams)

● Knowledge of ML/AI infrastructure

● Experience with HA systems, DR planning

● Familiarity with GraphQL, gRPC, event-driven systems

● DevOps/infrastructure engineering background

● Experience with XR/AR/VR backend systems

● Open-source contributions or technical writing

● Prior senior technical leadership experience

Technical Challenges You’ll Solve:

● Designing large-scale 3D asset processing pipelines

● Serving XR content globally with ultra-low latency

● Scaling from thousands to millions of daily requests

● Efficiently handling CPU/GPU-heavy workloads

● Architecting multi-tenancy with complete data isolation

● Managing billions of analytics events at scale

● Building future-proof APIs with backward compatibility

Why company:

● Architectural Ownership: Build foundational systems from scratch

● Deep Technical Work: Solve distributed systems and scaling challenges

● Hands-On Impact: Design and code mission-critical infrastructure

● Diverse Problems: APIs, infra, data, ML, XR, asset processing

● Massive Scale Opportunity: Build systems for exponential growth

● Modern Stack and best practices

● Product Impact: Your architecture directly powers millions of users

● Leadership Opportunity: Shape engineering culture and direction

● Learning Environment: Stay at the forefront of backend engineering

● Backed by AWS, Microsoft, Google

Location & Work Culture:

● Location: Bengaluru

● Schedule: 6 days a week, (5 days-in-office, Saturdays WFH)

● Culture: Builder mindset, strong ownership, technical excellence

● Team: Small, highly skilled backend and infra team

● Resources: AWS credits, latest tooling, learning budget

Advanced SQL, data modeling skills - designing Dimensional Layer, 3NF, denormalized views & semantic layer, Expertise in GCP services

Role & Responsibilities:

● Design and implement robust semantic layers for data systems on Google Cloud Platform (GCP)

● Develop and maintain complex data models, including dimensional models, 3NF structures, and denormalized views

● Write and optimize advanced SQL queries for data extraction, transformation, and analysis

● Utilize GCP services to create scalable and efficient data architectures

● Collaborate with cross-functional teams to translate business requirements(specified in mapping sheets or Legacy

Datastage jobs) into effective data models

● Implement and maintain data warehouses and data lakes on GCP

● Design and optimize ETL/ELT processes for large-scale data integration

● Ensure data quality, consistency, and integrity across all data models and semantic layers

● Develop and maintain documentation for data models, semantic layers, and data flows

● Participate in code reviews and implement best practices for data modeling and database design

● Optimize database performance and query execution on GCP

● Provide technical guidance and mentorship to junior team members

● Stay updated with the latest trends and advancements in data modeling, GCP services, and big data technologies

● Collaborate with data scientists and analysts to enable efficient data access and analysis

● Implement data governance and security measures within the semantic layer and data model

Job Description – Blueprism Developer

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Responsibilities:

• ACCOUNT MANAGEMENT and OPERATIONS

• Handles day-to-day administration of accounts independently in coordination with the team. Ensures timely execution of work

• Understands clients' requirements in functional as well as business aspects to execute campaigns.

• Generate campaign/project proposals, pricing as well as critical path

• Maintains relationship with key individuals (project owners) at middle management levels of the client organization

• Develops a thorough understanding of brands • Ensures seamless execution of client campaigns, prioritizes resources, and keeps Reporting manager and other groups well informed of progress and changes • Participates in interactive strategy Developmnent with the Strategy Team 

Skills:

• Should be able to build strong client relationships

• Should be able to build strategic partnerships

• Client assessment skill

• Excellent Communication Skills

• Decision rnaking skills

• Planning and Organizing Skills 

If interested kindly share updated cv at hitanya(at)zohomail(dot)in

 Urgent - Opportunity for Indian Candidates (Work from Home) 

Timings: 11.30 AM to 8.30 Pm 

Monday to Friday (full working 11.30 am to 8.30 pm)

Saturday (half working day 11.30am to 3.30 pm)

Sunday holiday

Only Telecalling (Sales)

Telesales for a Reputed Bank (Backend Team) : the work is to open a current account for the client companies (New and old companies). 

all training and study materials will be provided.

Calling Software will be provided.

Requirements:

Laptop or desktop with good speed Wi-Fi is mandatory. 

Degree Mandatory

Good communication is required. 

Language : English, Hindi (Both Must)

  Monthly Salary will be INR 25,000 (Minimum you need to close 4 orders per month), and if it goes above 4, your salary will be increased. 

Incentives for per client: Rs: 3500 (When u reach more than 4 clients)

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

D

Hands-On Experience in the following technologies and should be immediately available :-

Core Java 8 Integrations - REST and SOAP MVC Postgres Spring, Spring Boot, Maven, Gradle AWS Docker CI CD Event driven Architecture React-jQuery, JS Splunk and Observability Tools.

Good to Have - MuleSoft or ETL Tools knowledge.

JOB RESPONSIBILITIES

# Handle the design, architecture, development, code review, and testing of key applications.

# Design client-side and server-side architecture, and write effective APIs

# Build the front-end of applications through appealing and mobile responsive visual design

# Work closely with the product management and design team to define feature requirements and deliver the product that mater ially impacts the business and improves the customer experience

# Identify performance bottlenecks and come up with novel ways to solve them.

# Develop technical documentation, work with analysts to continuously improve software.

SPECIALIZATION

Applications deploy new technologies rapidly to help grow the businesses while controlling IT costs. At Mindtree, we integrate the right tools, technologies and processes to eliminate redundancies, reduce costs and deliver a best-in-class applications portfolio using our end-to-end workflow-driven managed services platform. Our application services team acquires a deep understanding of the application portfolios and business processes to help manage the transition. Across various industry groups t hat we serve, we standardize processes and establish a baseline for continuous service improvement and implement agile, lean IT, DevOps and test automation..