Sales & Key Accounts Associate (Doctor Onboarding)
at Disruptive Digital Healthcare platform
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare.
- Meeting monthly, quarterly and annual targets
- Executing effective product demonstrations.
- Negotiating deal terms and onboard doctors
- Training the Doctors, Paramedics and other staff on using the application after installation.
- Assessing the market, identify and gather competitor information.
- Resolving all queries from the doctor and medical staff regarding the application.
- Being the voice of the physician for product (EMR and App) related features/ improvements in internal discussions
- Liaising with product team in closing product new feature road map/ bugs as and when required
- Making the doctors aware of any new features/ product changes and train them on the related changes.
- Being responsible to develop and maintain metrics and management reports
What you need to have:
- Bachelor in Biotech/ Engineering/ Science/ Commerce
- Experience in regularly meeting and closing sales with MD physicians – CP, Pedia, Gyne, Dermatologists, Psychologists etc
- Understands health tech products and ability to explain the complex business solution in simple terms to physicians
- Exceptional communication and analytical skills
- Knows MS Office, MS excel and power point
- Proficiency in the local language for the given city
- Working relationship with set of doctors in the given city for lead generation
- Experience in relationship handling with super specialists like Cardiologists, Oncologists, Neurologists etc
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ROLE AND RESPONSIBILITIES
• Involvement in the full software development life cycle within broadly defined parameters and
providing software solutions keeping into consideration, the software quality needs.
• Design and defining the interaction between the different component pieces.
• Write efficient code based on brief given by team lead.
• Fast prototyping of proof-of concept features / application based on brief.
• Develop and maintain new features on Java stack.
• Own the delivery of an entire piece of a system or application.
• Management and execution against project plans and delivery commitments.
• Work closely with the peers and Leads to develop the best technical design and approach for new
product development.
• Build software solutions for complex problems.
• Compliance with build/release and configuration management process.
• Responsibility to develop unit test cases for his/her project module.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
WORK EXPERIENCE AND EDUCATIONAL BACKGROUND THAT A CANDIDATE SHOULD HAVE WHEN APPLYING FOR
POSITION
• 5+ years of proven experience as a Software Developer, Software Engineer or similar role
• Familiarity with Agile development methodologies
• B.E./ B.Tech. / M.E. / M.Tech. / M.S. in Computer Science, Electronics or a related field.
• Experience with software design and development in a test-driven environment
• Knowledge of coding languages (e.g. Java, JavaScript) and frameworks/systems
• Experience with databases (Oracle / Postgre) and Object-Relational Mapping (ORM) frameworks
• Ability to learn new languages and technologies
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
PREFERRED SKILLS
ADDITIONAL SKILLS OR EXPERIENCE THAT WOULD BE CONSIDERED FAVORABLE FOR A CANDIDATE WHO IS
APPLYING FOR THIS POSITION.
• Excited about the start-up company “experience”.
• BS/MS in Computer science preferred.
• Full project lifecycle experience.
• Strong oral and written communication skills.
Job description
- Hands-on experience in C#, http://asp.net/">ASP.NET, MVC, Web API, SQL Server.
- Experience in latest .Net framework versions (4/4.5/.Net Core 2.0 Frameworks), SQL Server 2008/2012.
- Experience in OOPS, HTML5, Bootstrap,CSS, AJAX/ JavaScript/ JQuery/ AngularJS and Angular 2.0 and web development.
- Excellent communication, analytical and interpersonal skills.
- .NET Full Stack (C#, MVC / .Net Core, WEB API, JSON, REST, JavaScript, Ajax)
- Good knowledge on Angular development, Angular JS
- knowledge in Azure cloud solutions.
- Developing and Hosting REST API Swagger and integration with angular.
This role is for Work from the office.
Job Description
Roles & Responsibilities
- Work across the entire landscape that spans network, compute, storage, databases, applications, and business domain
- Use the Big Data and AI-driven features of vuSmartMaps to provide solutions that will enable customers to improve the end-user experience for their applications
- Create detailed designs, solutions and validate with internal engineering and customer teams, and establish a good network of relationships with customers and experts
- Understand the application architecture and transaction-level workflow to identify touchpoints and metrics to be monitored and analyzed
- Analytics and analysis of data and provide insights and recommendations
- Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
- Work with the product team in developing new features, identifying solution gaps, etc.
- Interest and aptitude in learning new technologies - Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps.
Skills & Experience
- At least 2+ years of experience in IT Infrastructure Management
- Experience in working with large-scale IT infra, including applications, databases, and networks.
- Experience in working with monitoring tools, automation tools
- Hands-on experience in Linux and scripting.
- Knowledge/Experience in the following technologies will be an added plus: ElasticSearch, Kafka, Docker Containers, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, and JMX.
Responsibilities
- Gather and evaluate user requirements in collaboration with product managers.
- Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
- Adhering to style standards on typography and graphic design.
- Possess excellent communication, presentation, collaboration, and interpersonal skills
- Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings
- Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
- Identifying key user groups and creating representative personas of their behaviors and demographics.
- Conduct testing of applications, and websites to Assess user experience
- Your code should be browser independent and compatible with all screen resolutions (Responsive Design Coding)
- Your code should perform well on both the screen sizes of both web and mobile both.
- You are responsible for keeping yourself updated with the latest UI/UX trends and technologies.
- Must be able to see opportunities for improvement, take ownership and closely work with the development team to drive product improvement
Requirements
- UX design experience in creating and implementing UI design
- Must have 2-3 years of experience and be well versed with Figma
- Expertise in standard UX software tools such as Adobe XD, Sketch, Invision, Figma, Balsamiq, or any other UI/UX latest tool
- Strong command on technologies Adobe Photoshop, HTML/ XHTML/ HTML5, CSS/CSS3 , JavaScript, JQuery, AngularJS
- CSS Frameworks Bootstrap3x/4x, Foundation (For Responsive Development), 960 Grid System
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- 2 years of experience with web and mobile designing
You take care of our business we will take care of you,
- We make sure you are growing professionally with quarterly goals and appraisals.
- Health is wealth, so we provide health insurance
- Stand on Top - Employee professional development program
- Welcoming a new member in the family is a great please so we provide maternity and paternity leave
And much more...
- As a polyglot developer Ideally, you should have:
- 1.5+ years of development experience using any of technology java, scala, python or any similar exciting technologies.
- Hands-on experience in coding, and implementation of complex, custom-built applications Working knowledge of build tool like maven/sbt and code versioning systems like git/bitbucket/cvs/svn
- Familiarity with few databases, like MySQL, Oracle, PostgreSQL, SQL Server, NoSQL etc Great OO skills, including strong design patterns knowledge
- Good communication and ability to work in a consulting environment is essential
- Think through hard problems in a consultancy environment, and work with amazing people to make the solutions a reality Work in a dynamic, collaborative, non-hierarchical environment where your talent is valued over your job title or years of experience
- Build custom software using the latest technologies and tools Craft your own career path
- Providing solution to real problems in Bigdata world.
- RnD on using the latest tools,techniques and cloud services.
- Automating the manual-timetaking tasks.
- Hands-on coding, usually in a pair programming environment.
- Working in highly collaborative teams and building quality code
- Working in lots of different domains and client environments
- Understanding the business domain deeply
We are a team of technology agnostic, passionate people who aim to provide solution to real world Bigdata problems.
We are building solutions that will help our customers to do automatic migration of their RDBMS systems to latest BIGDATA platforms and tools such as Spark, Apex, Flink etc. For more information do visit our products webpage.
Roles and Responsibilities
As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.
- Tracking all Customer complaints/escalations in real-time.
- Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
- Coordinate and follow up internally for an end-to-end closure on each complaint handled.
- Proactively escalate cases that are about to breach standard TAT.
- Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
- Liaison with team members and team leads on a regular basis.
- Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
- Adhere to compliance policies.
Required Skills & Experience
- A strong Customer-centric approach.
- Can work under pressure and handle difficult conversations.
- Can understand problems clearly.
- Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
- A team player can coordinate and liaise with internal and other departments seamlessly.
- Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
- Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
- 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.
Preferred Skills
- Background in customer service, escalations/complaints handling, social media handling.
- Experience in email handling, inbound calls.
job Description
Problem Formulation: Identifies possible options to address the business problems and must possess good understanding of dimension modelling
Must have worked on at least one end to end project using any Cloud Datawarehouse (Azure Synapses, AWS Redshift, Google Big query)
Good to have an understand of POWER BI and integration with any Cloud services like Azure or GCP
Experience of working with SQL Server, SSIS(Preferred)
Applied Business Acumen: Supports the development of business cases and recommendations. Owns delivery of project activity and tasks assigned by others. Supports process updates and changes. Solves business issues.
Data Transformation/Integration/Optimization:
The ETL developer is responsible for designing and creating the Data warehouse and all related data extraction, transformation and load of data function in the company
The developer should provide the oversight and planning of data models, database structural design and deployment and work closely with the data architect and Business analyst
Duties include working in a cross functional software development teams (Business analyst, Testers, Developers) following agile ceremonies and development practices.
The developer plays a key role in contributing to the design, evaluation, selection, implementation and support of databases solution.
Development and Testing: Develops codes for the required solution by determining the appropriate approach and leveraging business, technical, and data requirements.
Creates test cases to review and validate the proposed solution design. Work on POCs and deploy the software to production servers.
Good to Have (Preferred Skills):
- Minimum 4-8 Years of experience in Data warehouse design and development for large scale application
- Minimum 3 years of experience with star schema, dimensional modelling and extract transform load (ETL) Design and development
- Expertise working with various databases (SQL Server, Oracle)
- Experience developing Packages, Procedures, Views and triggers
- Nice to have Big data technologies
- The individual must have good written and oral communication skills.
- Nice to have SSIS
Education and Experience
- Minimum 4-8 years of software development experience
- Bachelor's and/or Master’s degree in computer science
Please revert back with below details.
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