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Client Relationship Manager
Client Relationship Manager
Wishup's logo

Client Relationship Manager

Shikha Gupta's profile picture
Posted by Shikha Gupta
2 - 7 yrs
₹4L - ₹8L / yr
Remote only
Skills
Client Servicing
Client Management
Account Management
Customer Retention
Customer Success
Customer Relationship Management (CRM)
Key account management
Management Information System (MIS)
Project Management
This is a 100% remote role (Forever Work from Hime)

Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!

What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Wishup was founded in 2015 by IITM & IIMA alumni and is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric.

We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications to work with our US-based clients.

Job Profile:
- Prior experience in the client relationship would be a great fit for this role
- The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone

What's in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 4 weeks of training
during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work
from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance

You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations

Job Prerequisites:
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work with US time zones

Work Shift (either of the following may be allocated):
- Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
- Mon-Fri, 9:30 p.m. - 6:30 a.m. IST

 
Company Reviews:
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg" target="_blank">https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg

Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/
Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/

Training at Wishup:
https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4

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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Wishup

Founded :
2015
Type
Size :
100-1000
Stage :
Raised funding
About

At Wishup we have well trained and skilled virtual assistants for entrepreneurs, small business owners. Hire a virtual assistant and get your work done remotely. We cater more than 20 countries and 300+ cities. Call us now for any virtual assistant needs, 7 days trial for all the international clients.

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Our lab's designed to create and launch new companies, products and services. It's invaluable in jump-starting novel ideas that can either disrupt or complement existing companies. We draw from our cross-functional expertise and collaborate to create these new offerings.
We come up with new ideas, execute them, and iterate until the idea is fully implemented. For more details: www.tarangsanghi.com
Currently, we are putting together a team of the best and the brightest! We look forward to receiving your application

ABOUT DEPARTMENT

We strive to give our clients an amazing experience and ensure all work is delivered on time and on budget.
A smooth-running project creates the space for great work. We set our clients and our teams up for success by managing them, taking care of the details, ironing out issues, and making sure projects run on time and on budget.

AREA OF RESPONSIBILITIES

PROPOSALS

  • Identify & document the Scope of Work (SOW), objectives and any assumptions.
  • Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
  • Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
  • Establish and maintain relationships with third parties/vendors.
  • Seek opportunities for improvement and suggest new projects.

END-TO-END PROJECT MANAGEMENT

  • Ensure availability of all the tools and resources before initiating a project.
  • Prepare and maintain timelines for the effective tracking and completion of the project.
  • Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
  • Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.
MAINTAIN

  • Maintain timesheet logs for all the resources.
  • Create and maintain comprehensive project documentation, plans and reports.
  • Ensure standards and requirements are met through conducting quality assurance tests.
  • Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.
Requirements

  • YEARS OF RELEVANT EXPERIENCE- 5+ Years of relevant experience managing Digital / IT Projects.
  • EDUCATION AND CERTIFICATIONS** - We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Business, Digital Marketing, Computer Science or other relevant fields is a plus. Additional Project Management certifications like PMP/ PMI / PRINCE2 are highly desired.
  • SOFTWARE AND APPLICATIONS- Tech-savvy with good knowledge of MS Office, and strong experience with project management software like Jira, MS Projects, Click Up, Asana, Wrike, Basecamp etc.
QUALITIES AND CAPABILITIES-​
  • Excellent communication (verbal & written), interpersonal and consulting skills
  • Ability to manage multiple teams and projects simultaneously
  • Excellent organization and time management skills
  • Ability to meet targets and deadlines.
  • Quick thinking, problem solving skills
  • Detail-oriented
  • Budget management
  • Confident, pleasant personality, ambitious, self-motivated.

Benefits
​We offer competitive compensation and benefits.
Read more
Simplifai Cognitive Solutions Pvt Ltd
Vipul Tiwari
Posted by Vipul Tiwari
Pune
5 - 12 yrs
₹7L - ₹10L / yr
Account Management
Sales
Client Servicing
SaaS
Artificial Intelligence (AI)
+7 more
Job Description

Inside/Virtual Sales Specialist
Position – Virtual Account Manager

We are looking for a stellar Account Executive to join our team in Pune who would be
focused on the South East Asian market.
Responsibilities:
Prospect within named enterprises in South East Asia to generate pipeline
Consistently achieve license and recurring service revenue targets
Build a trusted advisor relationship with your prospects and customers
Use Simplifai’s prospecting and sales processes effectively
Ensure two-way flow of relevant and timely information
Anticipate challenges before the prospect does
Collaborate effectively with partnership, sales development, solutions consulting teams
The Candidate:

3-7 years of quantifiable, install base and new logo acquisition sales in B2B software with a strong
track record of success; experience with the full lifecycle of virtual sales from qualification, discovery
to closing
Strong willingness and ability to uncover opportunities by communicating a highly differentiated
value proposition to open doors at new accounts or expand deals at existing accounts; excellent
verbal and written communication skills with strong phone/video conference presence
Experience selling software platforms that belong to a nascent category in the Hype Cycle
Experience in account planning and opportunity management, and running a sales cycle
Experience framing value and ROI to business stakeholders
Ability to maintain an accurate CRM
Strong executive presence + interpersonal, written and presentation skills
Able to work independently and remotely from other members of your team
Outbound experience - Cold calls/emails/events etc. within prospect organizations.
Ability to identify prospect trigger/ pain with the right questions
Ability to learn to speak your prospect’s business language
Cross-cultural – you like working with many types of people across multiple geographies and
languages
Ability to learn what would make your prospect successful
The ability to teach your prospects using insights they didn’t know before
The ability to independently run a product demo
The discipline to meet your sales productivity requirements
Experience using prospecting tools - ZoomInfo, Lusha, Outreach, LinkedIn

What you will get to do:

The opportunity to script your success and growth path in a fast-growth Series A startup
Be one of the early Sales employees in the SEA region for Simplifai, with the added responsibility of
setting the strategy and leading the execution for Simplifai’s expansion in the SEA
Work with Sales and Product Marketing to develop new and leverage existing content
Work with some of the best talent from Norway and India
A deep knowledge of selling a SaaS B2B product in a category-defining company
Exposure to C-suite professionals from some of the top SaaS companies in the industry
The ability to prospect, demo, and close in a high paced environment
Full-stack learning of Sales tools
Achieve success that is directly proportional to the responsibilities you hold.
Read more
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