Role: Account Manager
Job Overview:
You will be working on managing accounts in the US or Europe. You will market an AI-based product and service to CXOs in Private Equity firms, Investment Banks, and Fortune 500 corporations. You will experience working with some of the sharpest minds in the Industrial and TMT sectors focused on Strategy and M& A.
Your focus will be:
- Source sales opportunities through outreach campaigns, social media, and inbound lead management
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executive for further development and closure
- Achieve quarterly quotas for sales meetings and help sales leader/ executive achieve respective sales targets
- Research accounts, identify key players, and generate interest
- Maintain and expand your database of prospects within your assigned territory
- Perform effective online demos to prospects (for cognitive applications)
Preferred Experience:
- Must have at least 4+ years of RELEVANT experience in Sales/Inside/Sales/Solution
- Selling/Account management/Business development in a closing/quota-bearing role.
- Willing to overlap with timings in the US and UK
Primary Responsibilities:
- Managing existing clients
- Building a database of relevant clients
- Qualifying accounts
- Identifying contacts
- Outreach, follow-up, and set-up meetings
- Content creation
- Review with sales partners on a weekly basis
- Industry and market research, to stay abreast of trends and help pitch/ position services
Required Skills & Personal Attributes:
- Excellent business writing and verbal communication skills including presentation skills.
- Detail-oriented with high standards for written and visual presentation of information. Excellent research, analytical, and numerical skills. Logical thought process to think through a problem and develop solutions.
- Ability to develop and articulate strategic recommendations based on rigorous data analysis.
- High degree of proficiency in MS Office Suite (PowerPoint, Word, Excel, etc. )
- Strong interpersonal skills: the ability to work with teams in a timeline driven high-pressure environment (typical of consulting firms); self-driven with a high level of motivation and energy; a strong can do' attitude; ability and willingness to work in a small and fast-growing set-up; ability to pro-actively identify ways to contribute to the firm's goals & mission; international experience; professional appearance as well as the manner of speaking.
Educational Background:
Bachelor's degree (Engineering/ Commerce/ Economics) from a top-tier university (such as IITs, NITs, DU, etc. ); And an MBA from a reputed institution in India / abroad
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BTech in Computer Science or other technical course of study required.
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LogiNext is looking for a technically savvy and experienced Principal Software Engineer - Client Success to be part of the support team. Client success engineering is an important part of the LogiNext experience. You will help in quickly resolving the technical issues across the entire SaaS product suite. You will be responsible for maintaining the SLAs as defined by the organization. You will be collaborating with the client’s operations team, engineering team .
Responsibilities
- Troubleshoot application and software related issues and determine the root cause for the issues
- Work on defined SLAs to ensure that our client receives the best of the services
- Provide minor enhancements, production, and technical support to LogiNext’s enterprise clients
- Monitor production alerts and escalate the issues for any anomalies in the system
- Ensure complete compliance of ticketing tool and report metrics on a daily basis
- Work with the existing engineering team to maintain highly scalable and secure products
- Manage and prioritize multiple work requirements to meet deadlines by working independently and leading a team
Requirements
- Bachelor’s degree in Computer Science, Information Technology or related field
- 8 to 10 years experience in a production support role or in software development using Java, J2EE, Spring, RESTful APIs, MySQL, MongoDB
- Expertise on production support processes such as incident or change management, call triaging, critical issue procedures
- Experience in writing and maintaining scripts to monitor system activity and automate production support activities that enable efficiency and productivity of Customer Success team
- Proficiency in troubleshooting, root-cause analysis, SLA adherence and metrics reporting for large enterprises
- Knowledge of monitoring tools, alert escalation, customer and other stakeholder management
- Familiarity and/or experience in implementing ITIL concepts in addition to technical aptitude are highly valued
- Providing support on weekends on a rotational basis
- Expereince in team management
Required Skills:
- 4+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 4+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast-paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
About Hive
Hive is the leading provider of cloud-based AI solutions for content understanding,
trusted by the world’s largest, fastest growing, and most innovative organizations. The
company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive’s solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.
Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!
About Role
Our unique machine learning needs led us to open our own data centers, with an
emphasis on distributed high performance computing integrating GPUs. Even with these data centers, we maintain a hybrid infrastructure with public clouds when the right fit. As we continue to commercialize our machine learning models, we also need to grow our DevOps and Site Reliability team to maintain the reliability of our enterprise SaaS offering for our customers. Our ideal candidate is someone who is
able to thrive in an unstructured environment and takes automation seriously. You believe there is no task that can’t be automated and no server scale too large. You take pride in optimizing performance at scale in every part of the stack and never manually performing the same task twice.
Responsibilities
● Create tools and processes for deploying and managing hardware for Private Cloud Infrastructure.
● Improve workflows of developer, data, and machine learning teams
● Manage integration and deployment tooling
● Create and maintain monitoring and alerting tools and dashboards for various services, and audit infrastructure
● Manage a diverse array of technology platforms, following best practices and
procedures
● Participate in on-call rotation and root cause analysis
Requirements
● Minimum 5 - 10 years of previous experience working directly with Software
Engineering teams as a developer, DevOps Engineer, or Site Reliability
Engineer.
● Experience with infrastructure as a service, distributed systems, and software design at a high-level.
● Comfortable working on Linux infrastructures (Debian) via the CLIAble to learn quickly in a fast-paced environment.
● Able to debug, optimize, and automate routine tasks
● Able to multitask, prioritize, and manage time efficiently independently
● Can communicate effectively across teams and management levels
● Degree in computer science, or similar, is an added plus!
Technology Stack
● Operating Systems - Linux/Debian Family/Ubuntu
● Configuration Management - Chef
● Containerization - Docker
● Container Orchestrators - Mesosphere/Kubernetes
● Scripting Languages - Python/Ruby/Node/Bash
● CI/CD Tools - Jenkins
● Network hardware - Arista/Cisco/Fortinet
● Hardware - HP/SuperMicro
● Storage - Ceph, S3
● Database - Scylla, Postgres, Pivotal GreenPlum
● Message Brokers: RabbitMQ
● Logging/Search - ELK Stack
● AWS: VPC/EC2/IAM/S3
● Networking: TCP / IP, ICMP, SSH, DNS, HTTP, SSL / TLS, Storage systems,
RAID, distributed file systems, NFS / iSCSI / CIFS
Who we are
We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the
development of the company.
Thank you for your interest in Hive and we hope to meet you soon
2+ years of .NET Development experience
- Exceptional skills Experience with .NET, technologies (WPF, Web Forms, .NET Core). Also skilled in MS SQL and PostgreSQL, Bootstrap and DevOps.
- Experience with DevExpress, Elasticsearch.Net, VS Studio is preferred SolarSearch
- Great business process understanding and written and verbal communication skills
- GitHub and Git experience.
What you’ll do -
- Design and implementation of the overall web architecture.
- Design and deployment of database.
- Ensuring the entire stack is designed and built for speed and scalability.
- Design and construction of our REST API
- Integrating our front-end UI with the constructed API
- Design and implementation of continuous integration and deployment.
- Work remotely with our global clients and teams across the US
What you should have -
- Should have 5+ years of experience expertise in developing applications using any of the frameworks and programming languages
- 5-8 years’ experience Fluent in CSS (Foundation or Bootstrap), JavaScript and HTML, with an understanding of CSS, React.JS
- Experience working with server technologies Node.js
- Experience in API design and development.
- Understanding of SQL / NoSQL databases MongoDB.
- Strong knowledge of data structures, system design, and algorithms.
- Great organizational and time-management skills.
- Great interpersonal and communication skills.
🔎 We are looking for a software engineer who,
- 🙋🏻♀️ is curious and asks a lot of questions!
- 🤤 has good product taste.
- ⚡️ is passionate about writing clean code.
- 🕵🏻♂️ has strong problem solving skills.
- 🖥 can turn 1-pager specs into detailed features.
- ❣️ loves / appreciates automated testing!
- 😇 is humble, kind and has a good taste of sarcasm. 🤪
- 👨🏻💻 has good hands-on experience with JavaScript both on frontend and backend.
☀️ Non-mandatory, but nice to have
- 👶🏻 worked in an early-stage startup.
- 🤟🏻 built and led a small engineering team.
- 3️⃣ + years of experience.
- 👩🏻💻 open source enthusiast.
- 👩🏼🏫 You are passionate about teaching, learning and creator economy.
⁉️ What's the interview process like?
- Get in touch with Dhaval and understand the mission of the company in detail.
- Take us through what excites you the most about this role/challenge.
- A flexible project round in the programming language of your preference.
- Provide us with at least 2 references who would help us learn more about you.
🍫 Perks
- You will be a part of the founding team and will get to lead a lean team in the future.
- Working with a hands-on tech co-founder has a different vibe of its own! 😃
- Remote-friendly culture.