Key Account Manager at Clean Label Active Nutrition brand · Mumbai · 3 - 7 years · ₹9L - ₹12L / yr · Posted 29 Apr 2022

Roles and Responsibilities -
- Assist in handling end to end E-commerce for OZiva.
- On-boarding on e-com marketplaces
- Create, manage and optimize product listing on marketplaces.
- Manage inventory, weekly offers/ discounts, promotional strategies, and actionable insights from weekly competition analysis P&L responsibility with ownership to drive key business metrics (Conversion, GMV, ASP, Returns, Cancellations, Margins, etc.) on marketplaces.
- Build and maintain relationships with respective SPOCs at all marketplaces.
- Research and identify new marketplaces.
- P&L responsibility for growing business on all marketplaces.
- Identify product, service, or marketplace issues, and resolve them accordingly
Qualifications -
- 3+ years of successful sales and/or business development experience, preferably in the Personal Care Category.
- Demonstrated success in exceeding marketing/business development/sales targets using a consultative, solutions-focused approach.
- Highly analytical.
- Ability to deal with high work pressure and work in a fast-paced environment.
- Strong team player with proven ability to work harmoniously.
- Strong written and verbal communication skills.
Roles and Responsibilities -
- Assist in handling end to end E-commerce for OZiva.
- On-boarding on e-com marketplaces
- Create, manage and optimize product listing on marketplaces.
- Manage inventory, weekly offers/ discounts, promotional strategies, and actionable insights from weekly competition analysis P&L responsibility with ownership to drive key business metrics (Conversion, GMV, ASP, Returns, Cancellations, Margins, etc.) on marketplaces.
- Build and maintain relationships with respective SPOCs at all marketplaces.
- Research and identify new marketplaces.
- P&L responsibility for growing business on all marketplaces.
- Identify product, service, or marketplace issues, and resolve them accordingly
Qualifications -
- 3+ years of successful sales and/or business development experience
- Demonstrated success in exceeding marketing/business development/sales targets using a consultative, solutions-focused approach.
- Highly analytical.
- Ability to deal with high work pressure and work in a fast-paced environment.
- Strong team player with proven ability to work harmoniously.
- Strong written and verbal communication skills.

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Job Description:
We are looking for a proactive and detail-oriented Marketplace Associate to manage backend operations across e-commerce platforms. This role involves overseeing product listings, maintaining accurate catalogue data, ensuring smooth order processing, and handling payment reconciliations to support efficient marketplace performance.
Responsibilities:
• Manage and maintain product listings across e-commerce platforms (e.g., Amazon, Flipkart).
• Create, update, and optimise product catalogues including descriptions, images, and attributes.
• Ensure accurate pricing, inventory updates, and stock availability.
• Monitor order processing, returns, cancellations, and customer-related issues.
• Handle payment reconciliation, settlement tracking, and resolve discrepancies.
• Coordinate with internal teams for seamless order fulfilment and operations.
• Track performance metrics such as sales, returns, and listing health.
Qualifications & Skills Required:
• 1 - 3 years of experience in e-commerce or marketplace operations (preferred).
• Strong understanding of catalogue management and backend workflows.
• Hands-on experience with seller panels of Amazon, Flipkart, or similar platforms.
• Familiarity with payment reconciliation and settlement reports.
• Proficiency in MS Excel or Google Sheets.
• Good analytical and problem-solving skills.
• Excellent communication, coordination, and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
An Ecommerce Executive is responsible for managing and optimizing product listings across various online marketplaces. The role involves setting up new products, ensuring accurate and engaging content (titles, descriptions, images, pricing), and maintaining catalog quality.
They coordinate closely with the marketing team to align on campaigns, promotions, and digital assets, and work with the sales team to track performance, inventory, and pricing strategies. The role also includes monitoring listing performance, resolving issues, and ensuring products are visible, competitive, and up to date across all platforms.
Location: Chennai (On-site)
Experience: Minimum 2+ years in e-commerce operations
About the Company
A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.
Role Overview
The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.
Key Responsibilities
- Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
- Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
- Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
- Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
- Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
- Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
- Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.
Desired Skills & Competencies
- Strong knowledge of e-commerce operations and marketplace workflows
- Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
- Analytical mindset with problem-solving orientation
- Excellent communication and stakeholder management skills
- Ability to work on-site in Chennai with cross-functional teams
Education
- Bachelor’s degree in Business, Commerce, or related field
- MBA preferred but not mandatory
Note: The interested professionals with relevant experience should be currently based in South India.








