Key Account Manager

Business Development Executive

We are on the lookout for a dynamic and proactive Lead Generation Specialist with 0 to 3 years of experience in the IT Services and Consulting industry. The ideal candidate will have a proven track record in selling IT services, particularly within the US, UK, or Middle East markets. This role is pivotal in identifying and generating new business opportunities to drive our company's growth.

Key Responsibilities:

• Lead Generation: Identify and qualify new business opportunities through various channels, including LinkedIn Sales Navigator, Upwork, Apollo, and other lead generation tools.
• Market Research: Conduct in-depth research to identify potential clients and understand their needs, challenges, and business objectives.
• Outreach: Develop and execute effective outreach strategies to engage potential clients through emails, calls, and social media.
• Networking: Build and maintain strong relationships with prospective clients and industry influencers to create a robust network for lead generation.
• Collaboration: Work closely with the sales and marketing teams to develop targeted campaigns and strategies to drive lead generation.
• Reporting: Track and report on key metrics, including the number of leads generated, conversion rates, and pipeline growth, to measure the effectiveness of lead generation efforts.

Key Qualifications:

• Experience: 0 to 3 years of experience in lead generation, particularly in selling IT services within the US, UK, or Middle East markets.
• Communication: Exceptional communication, writing, and listening skills. Ability to articulate complex technical concepts in a clear and concise manner.
• Team Player: Ability to work well in a team environment, collaborate effectively, and contribute to collective goals.
• Problem Solving: Strong analytical and problem-solving skills to identify and address potential challenges in the lead generation process.

Technical Skills:

• Lead Generation Tools: Proficient in using LinkedIn Sales Navigator, Upwork, Apollo, and similar tools for lead generation.
• IT Services Knowledge: In-depth knowledge of Web and Mobile App Development, Data Science, AI/ML, Blockchain, DevOps, and QA.

Web & Mobile Applications development

• Responsible for driving development team and coordinate strategies to ensure smooth functioning of delivered software service to internal customers.
• Ability to work with complex business scenarios supporting critical business functions deployed across multiple locations.
• Manage day-to-day activities of application development team following SDLC principles.
• Exposure to Agile or Scrum Development, DevOps preferred
• Exposure to API management and UX design preferred
• Manage and coordinate the teams working on development using PHP/MYSQL, Oracle/APEX, Android Mobile application, etc.
• Help maintain the code quality, its organization, and automations.
• Experience in Project and team management
• Should have worked on large scale applications

Desired Candidate Profile

Responsibilities:

• System and network monitoring - configuring network devices, firewalls, access points, routers, and switches
• Deploy, Install, Configure and administer Linux Systems and Servers
• End-user support and troubleshoot technical issues
• IT Asset and device assignments, management, and maintenance 
• G-Suite Administration
• Configure and provide Biometric and HID access
• Maintain licenses for all MTX Applications
• Interact with employees globally at the technical level, as required 
• Perform Regular Audits of IT Assets and Applications
• Ability to configure and scale IT systems and networks for a rapidly growing organization
• Assist with hardware and software issues
• Assist in defining and documenting best practices and support procedures
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above

What you will bring:

• 4-7  Yrs experience in IT support and system administration
• Experience in network administration and Cisco Meraki
• Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must
• Experience with Linux Server deployment and Administration
• Advanced knowledge of Ubuntu is a must
• Experience in tools like Jenkins, Docker, etc.
• Advanced knowledge of Windows, macOS
• Cisco CCNA Certification is a big plus
• Experience in Cybersecurity is good to have
• Experience working with G-Suite Administration is good to have
• Experience working with Biometric and HID access is good to have
• Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus
• Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable. 
• Key soft skills like - 
• Flexible with multifaceted tasks and a team player
• High-level problem-solving
• Analytical and critical thinking capabilities
• Strong interpersonal and collaborative skills
• Exceptional written and verbal communication skills
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https://www.getzuma.com/">https://www.getzuma.com/

Location – Bengaluru

GETZUMA

Senior Backend Engineer

Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations. We’ve built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds. Zuma is one of the fastest-growing startups in San Francisco, and is well-funded and backed by world-class investors such as Y-Combinator, Joe Montana’s fund (Liquid 2 Ventures), Day One Ventures, Soma Capital, and other notable angel investors including Austen Allred (from Lambda School), YC’s ex-COO Qasar Younis, among others.

Headquartered in San Francisco, USA, we operate nationally and have plans to grow rapidly over the next few years. To do that, we need great people committed to our vision in a big way. We're looking to build a team of rockstars that are equally excited about the opportunity to leverage technology to improve the way customers interact with businesses!

We're looking for a senior backend engineer with experience building highly scalable systems to join our growing engineering team at Zuma. In this role, you will work closely with members of the engineering and product teams to deliver against our ambitious product roadmap as well as have a direct impact on the products and features you'll be building. We're a small but nimble team and are looking for candidates who thrive in an autonomous environment, with experience shipping products quickly and iteratively.

Job  Description

Skills

• o 5+ years of professional software development experience
• o 4+ years working with Node.js ecosystem
• o 4+ years experience building with AWS tech stack (RDS, EC2, Lambda)
• o Experience in developing complex web applications
• o Proficient in Javascript ES6 and above
• o Should be hands-on knowledge in working on VCS like Git
• o Should have sound knowledge in algorithms and problem-solving techniques
• o Should have knowledge about web application development and related technologies
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Role and responsibility

• o Organize full lifecycle software development
• o Lead the backend engineering team and make critical platform architecture decisions
• o Write well designed, testable, efficient code
• o Work alongside and effectively coordinate with other engineers on the team
• o Come up with procedures and frameworks to avoid technical debt
• o Create efficient architectural and database design
• o Evaluate and deploy software tools, processes and metrics
• o Help other engineers excel in their job and in their careers
• o Create amazing products that scale
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Good to Have

• o Experience utilizing telecommunication services such as Twilio
• o Experience working with Keras/Tensorflow
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Inside sales and marketing intern to make calls, follow-ups, set up appointments. E-mail

communication, mailing marketing materials, and corresponding packets to potential

customers. Required to create content, communicate online, and help to build a brand’s

reputation, with the ability to understand target audiences. Knowledge of how to best

communicate with potential and existing customers, provide verbal responses, to qualify the

individual communicating with essentials. Social Media posting.

IT Sales