Account Manager at CarWale · Navi Mumbai, Delhi, Mumbai · 1 - 3 years · ₹12L - ₹15L / yr · Posted 18 Sep 2021
CarWale Job Opportunity |Key Account Manager - Delhi & Mumbai - Enterprise Solutions
Department - Enterprise Solutions
About CarWale:
- About CarWale
CarWale is India’s largest and most preferred auto destination. We have been assisting buyers to make an informed buying decision through our website and mobile app. Over the last 14 years, our only aim has been to make car buying simple for our consumers. Today we serve over 20 million unique visitors every month, and at least one third of the country’s car buyers go through Carwale.com at some point during their pre purchase research.
Before you sign up with us, we would love to tell you more about the team you are going to be part of and believe, it will help you take the right decision.
About Enterprise Solutions:
Enterprise Solutions is the core solutions team within the company that interfaces with the largest advertising clients and devises customized marketing and technology solutions to suit their needs.
Role Requirement
Exp req- 1-3 yrs, from Tier 1 MBA College
Skills req- Sales, Business Development, Presales.
Auto, Consulting background preferred
Shubham Vishwakarma
Full Stack Developer - Averlon
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About the Position:
We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.
About EasyEcom:
EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!
Roles & Responsibilities:
● Developing strong relationships between key clients and companies.
● Resolving key clients' issues and complaints promptly
● Understanding the business needs of key accounts, and providing them with an effective solution.
● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).
● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.
Requirements:
● Candidates with a bachelor's in technology or business are preferred.
● Candidate should speak gujarati fluently.
● A minimum of 2+ years of experience in account management.
● Excellent communication skills and listening skills.
● Fluency in both English and Tamil.
● Should be able to quickly get a thorough understanding of the company's product.
● Should be able to multitask and manage time effectively.
● Should have strong interpersonal relationship skills.
● Ability to understand the company’s key clients and their position in the industry.
Position: Key Account manager/ sales Manager (Building material- Cladding/ Flooring/ Interior product)
Location: Kolkata, Delhi, Mumbai, Bangalore, Jaipur
Experience: 5+ year experience in Building material product sales
salary: Negotiable
candidate will be responsible for leading and managing the sales team to achieve sales targets, drive customer satisfaction, and grow market share. This role demands a strategic thinker with strong leadership skills, excellent knowledge of the building materials industry, and a proven track record in sales management. The ideal candidate will focus on developing and maintaining relationships with interior designers, individual customers, trade partners, key accounts, and specialized segments such as healthcare and hospitality, office segment and others.
Key Responsibilities:
Sales Strategy and Execution:
- Develop and implement sales strategies to meet and exceed sales targets.
- Monitor market trends, competitor activities, and customer preferences to adjust strategies accordingly.
- Collaborate with marketing and product teams to align sales efforts with overall business objectives.
Customer Relationship Management:
- Build and maintain strong relationships with key customers, including Architects, PMCs, Developers, Interior Designers, individual customers, trade partners, and key accounts.
- Foster long-term relationships to enhance customer loyalty and increase lifetime value.
- Identify new business opportunities and develop strategies to penetrate new markets.
Customer Service Metrics:
- Establish and monitor customer service metrics to ensure high levels of customer satisfaction.
- Implement feedback mechanisms to gather customer insights and improve service delivery.
- Address and resolve customer issues and complaints promptly and effectively.
Performance Monitoring and Reporting:
- Track and analyze sales performance metrics, including sales targets, customer acquisition, retention rates, and market share.
- Prepare and present regular sales reports to senior management.
- Use data-driven insights to make informed decisions and drive continuous improvement.
Cross-functional Collaboration:
- Work closely with other departments, such as marketing, product development, and operations, to ensure cohesive and effective sales strategies.
- Coordinate with logistics and supply chain teams to ensure timely delivery and installation of flooring products.
Key Competencies:
- Strategic thinker with a customer-focused mindset.
- Strong leadership and team management abilities.
- Excellent problem-solving and decision-making skills.
- Ability to build and maintain strong customer relationships.
- Results-oriented with a track record of achieving sales targets.
Mail updated resume with salary details-
Email: etalenthire[at]gmail[dot]com
satish: 88O 27 49 743
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Full Stack Developer - Averlon