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Job title: Sr. Customer Success Manager |
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Work Location: Mumbai/Remote |
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Division/Department: Customer Success Onboarding |
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Reports to: Lead CSM |
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Essential Duties and Responsibilities:
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Education and/or Work Experience Requirements:
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About Delivery Solutions
About
Out-of-the-box solutions are provided by Delivery Solutions to retailers, allowing them to provide customer experiences such as curbside delivery, same-day delivery, shipping, in-store pickup, and post-purchase pickup. The company collaborates with some of the most recognizable names in the retail industry, such as Michael's, Sephora, Loblaw, GameStop, Office Depot, Sally Beauty, Total Wine, Belk, and Abercrombie & Fitch.
Its SAAS-based solution is incredibly adjustable and works in combination with e-commerce sites, warehouse management systems, order management systems, and point-of-sale systems to give a highly scalable experience and a base of delighted customers. They have direct connections to the most prominent businesses in same-day delivery, like DoorDash, Uber, Postmates, and Shipt, amongst others, in addition to the most prominent shipping firms, including UPS, FedEx, USPS, and others.
Perks & Benefits @Delivery Solutions:
- Permanent Remote work - (Work from anywhere)
- Broadband reimbursement
- Flexi work hours - (Login/Logout flexibility)
- 21 Paid leaves in a year (Jan to Dec) and 7 COVID leaves
- Two appraisal cycles in a year
- Encashment of unused leaves on Gross
- RNR - Amazon Gift Voucher
- Employee Referral Bonus
- Technical & Soft skills training
- Sodexo meal card
- Surprise on birthday/ service anniversary/new baby/wedding gifts
- Annual trip
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Social Media Manager :
About MrPropTek
MrPropTek is a forward-thinking property technology company transforming how people find, buy, and manage real estate. Whether it's smart property listings, virtual tours, or market insights, we blend innovation with real-world solutions to serve property seekers, investors, and agents alike.
Job Summary
We’re looking for a creative and strategic Social Media Manager to take charge of our digital presence across platforms like Instagram, Facebook, LinkedIn, TikTok, and X (formerly Twitter). The ideal candidate will be passionate about property, tech-savvy, and obsessed with content that converts.
Key Responsibilities
- Develop and execute a comprehensive social media strategy aligned with MrPropTek’s brand and goals.
- Plan, create, and schedule content (posts, reels, stories, videos, etc.) across all major platforms.
- Engage with our online community, respond to comments/messages, and grow follower count organically.
- Collaborate with the marketing and sales teams to promote new listings, services, and campaigns.
- Monitor performance metrics (engagement, reach, conversion) and prepare monthly reports.
- Stay updated with social media trends, tools, and best practices, especially in the real estate and proptech space.
- Manage paid social campaigns (Meta Ads, LinkedIn Ads, etc.) to generate leads and drive traffic.
- Oversee influencer collaborations or brand partnerships when relevant.
Qualifications
- Proven work experience as a Social Media Manager or similar role.
- Excellent knowledge of platforms like Instagram, Facebook, LinkedIn, TikTok, and YouTube.
- Strong creative skills in content creation — writing, basic graphic design (Canva, Adobe Suite), and short-form video editing.
- Analytical mindset with proficiency in tools like Meta Business Suite, Buffer/Hootsuite, Google Analytics, etc.
- Passion or background in real estate, proptech, or digital marketing is a major plus.
- Bachelor’s degree in Marketing, Communications, or related field (preferred but not required).
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Provide support for application QA with manual testing including analyzing requirements,
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