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Job title: Sr. Customer Success Manager |
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Work Location: Mumbai/Remote |
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Division/Department: Customer Success Onboarding |
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Reports to: Lead CSM |
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Essential Duties and Responsibilities:
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Education and/or Work Experience Requirements:
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About Delivery Solutions
About
Out-of-the-box solutions are provided by Delivery Solutions to retailers, allowing them to provide customer experiences such as curbside delivery, same-day delivery, shipping, in-store pickup, and post-purchase pickup. The company collaborates with some of the most recognizable names in the retail industry, such as Michael's, Sephora, Loblaw, GameStop, Office Depot, Sally Beauty, Total Wine, Belk, and Abercrombie & Fitch.
Its SAAS-based solution is incredibly adjustable and works in combination with e-commerce sites, warehouse management systems, order management systems, and point-of-sale systems to give a highly scalable experience and a base of delighted customers. They have direct connections to the most prominent businesses in same-day delivery, like DoorDash, Uber, Postmates, and Shipt, amongst others, in addition to the most prominent shipping firms, including UPS, FedEx, USPS, and others.
Perks & Benefits @Delivery Solutions:
- Permanent Remote work - (Work from anywhere)
- Broadband reimbursement
- Flexi work hours - (Login/Logout flexibility)
- 21 Paid leaves in a year (Jan to Dec) and 7 COVID leaves
- Two appraisal cycles in a year
- Encashment of unused leaves on Gross
- RNR - Amazon Gift Voucher
- Employee Referral Bonus
- Technical & Soft skills training
- Sodexo meal card
- Surprise on birthday/ service anniversary/new baby/wedding gifts
- Annual trip
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We are seeking a seasoned Engineering Lead with deep expertise in workflow orchestration systems, stateful execution engines, and distributed task runtimes. You will architect the next generation of our DAG-based runtime, develop the infrastructure for agentic workflow composition, and drive execution excellence across engineering. This role combines hands-on systems design with technical leadership and team mentorship.
Key Responsibilities
1. Architect & Build the Swarm Runtime
- Design and implement a DAG-based orchestration engine using Temporal, Argo Workflows, or equivalent event-driven runtimes.
- Build a scalable primitive registry for tasks, operators, guards, and computational nodes.
- Architect a robust scheduler capable of handling event triggers, retries, backoffs, and distributed coordination.
2. Develop the Workflow Composition Layer
- Define and build a YAML/JSON-based DSL for describing agentic workflows, dependencies, and execution semantics.
- Create a schema-driven rules engine ensuring validations, model calls, parallelism, conditional branching, and approval gates are seamlessly integrated.
3. Orchestration Logic & Runtime Intelligence
- Implement orchestration logic that coordinates:
- Validation layers
- Model calls (LLMs, embedding engines, external APIs)
- Human-in-the-loop approval gates
- Stateful transitions and checkpointing
- Ensure deterministic execution, traceability, and safe rollback mechanisms.
4. Workflow Certification & Automated Testing
- Define certification standards for every workflow type, including:
- Functional correctness
- Latency and concurrency thresholds
- Error-handling expectations
- Observability and trace coverage
- Build automated regression test suites validating workflow integrity before deployment.
5. Engineering Leadership & Delivery
- Lead, mentor, and grow a team of backend and systems engineers.
- Drive sprint planning, reviews, engineering discipline, and roadmap execution.
- Own runtime delivery deadlines, cross-team coordination, and release quality.
6. Observability, Reliability & Production Excellence
- Instrument the runtime with observability hooks: metrics, tracing, structured logs, and execution heatmaps.
- Build robust retry logic, distributed locks, idempotency guards, and failover strategies.
- Improve runtime stability, throughput, and scale characteristics.
Requirements
Must-Have
- 8+ years of backend engineering experience building high-scale systems.
- 3+ years leading teams focused on workflows, automation, orchestration, or distributed runtimes.
- Deep understanding of:
- Stateful orchestration engines (Temporal, Step Functions, Argo, Airflow)
- Message queues, pub/sub systems, and event-driven patterns
- Retry logic, compensating transactions, and idempotent operations
- Distributed tracing, observability pipelines, and health checks
- Strong background in concurrent programming, async task management, and execution models.
- Hands-on experience with at least one systems language or backend stack (Python, Go, Rust, Node).
Nice-to-Have
- Experience building workflow DSLs or schema-driven interpreters.
- Familiarity with LLM pipelines, agentic runtimes, or AI-driven workflow automation.
- Knowledge of Kubernetes-based runtime environments and workflow controllers.
- Experience with pluggable architecture design, sandboxing, or execution policies.
What This Role Offers
- Ownership of the core execution engine powering Perceive Now’s intelligent automation platform.
- A high-impact leadership position shaping architectural strategy and engineering culture.
- The opportunity to solve cutting-edge problems at the intersection of orchestration, distributed systems, and AI.
- Experience: 1+ yrs - 3yrs
- Key Skills:
- Expert Proficiency in anyone the below programming language - Java, Node JS, PHP or GoLang
- Expert Computer Science fundamentals like Data Structures, Algorithms, Time Complexity, and others
- Strong Microservices, REST API, Git source control, CI/CD, and other latest technology trends
- Strong System Design, DB Design proficiency
- Strong knowledge in Design Patterns, best software development practices
- Good exposure to working in Open Source stack, E-Commerce, or Fintech domain.
Hello Folks,
🚀 We’re Hiring: Process Executive (Analytical Operations)
📍 Location: Anna Salai, Mount Road, Chennai
🏢 Company: Pentabay Softwares
💼 Employment Type: Full-Time
📅 Experience: 1–5 Years
🔎 About the Role:
Pentabay Softwares is looking for a detail-oriented and analytical Process Executive to manage high-priority document-based workflows for our international clients.
This role involves analyzing, verifying, and processing digital information while maintaining high standards of communication and 100% data accuracy.
🎯 Key Responsibilities:
✔️ Data Analysis & Verification – Review and validate information within documents to ensure accuracy and consistency before final processing.
✔️ Professional Communication – Coordinate with stakeholders via email and chat, report progress, and clarify data discrepancies clearly and professionally.
✔️ Process Documentation – Maintain structured logs of processed files and identify recurring patterns or errors.
✔️ Quality Assurance – Conduct periodic audits to ensure data integrity and meet global quality standards.
✔️ Workflow Optimization – Suggest improvements to enhance speed and accuracy in handling high-volume PDF-based workflows.
✅ Required Skills & Qualifications:
🔹 Excellent verbal and written English communication skills
🔹 Strong analytical and logical thinking ability
🔹 High attention to detail when working with digital documents
🔹 Proficiency in Microsoft Excel (tracking & reporting)
🔹 Familiarity with PDF management tools
🔹 Ability to work in a structured, target-driven office environment
🌟 Why Join Pentabay Softwares?
✨ Prime office location at Mount Road, Chennai
✨ Exposure to high-end international business operations
✨ Opportunity to grow with a dynamic team during our 14th Tech Drive
📩 How to Apply
Please send resumes to sandhiya.m at pentabay.com
Or Else , you can apply :
About the company:
Our Client is a food platform based in India that focuses on bringing together digital-first brands, experiences, and retail destinations to cater to discerning consumers. Led by industry stalwarts, who previously operated Foodhall, a leading gourmet food retail chain in India, and former Managing Director of Future Consumer Limited, the company aims to shape the narrative around food in the country.
To further enhance its presence, the company is opening a chain of retail stores targeting young gourmet food lovers in Delhi NCR, Mumbai, and Bangalore. These interactive spaces will offer epicurean treats for cooking, eating, and entertaining, and will feature better-made, new-to-market products and new-age brands. Orders placed on digital platforms will be fulfilled through a same-day home delivery network, and the stores will be supported by state-of-the-art commissaries in the three cities.
Our client is backed by a venture-backed, digital-first brand development platform. They partner with passionate entrepreneurs to build authentic, profitable, and experience-led brands that cater to the new generation of Indian consumers. Their team combines their collective learning and experience with data science, digital ethnography, and technology platforms to create brands that connect with consumers.
What you’ll be doing?
- Fluent in Backend web application development (Node.JS, PHP with good knowledge of Magento).
- Fluent in Database (MySQL, NoSQL, MongoDB) design and management.
- Substantial experience with high throughput web services.
- Experience in using cloud platforms like Amazon.
- Knowledge of Frameworks like Express, Koa, Zend, etc.
- Basic Understanding of Front End development (JavaScript, CSS, Ajax, React.JS, Boot Strap, HTML 5)
- Fluent in various automation testing, performance testing, and deployment tools.
- Decent Understanding of Working on Agile Software Development Methodology.
What you’ll bring?
- We are looking for an experienced Back End developer to be part of a diverse, fast pace and energetic team.
- The candidate will be expected to design a scalable client-server framework, build database-intensive reporting modules, scalability and reliability of existing applications and services, and provide troubleshooting and 2nd-tier support for existing applications.
- The candidate should be a self-starter, who is proactive, positive, flexible, and a good team player.
- Minimum qualifications: B.Tech./B.E. in CS, IT, or ECE from a reputed college. 1-3 years of experience in Backend software development
Why work with us?
- You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.
- You will work with a solid set of people from diverse backgrounds.
- You will independently lead projects and have ownership of your deliverables.
- You will be pushed out of your comfort zone and watch your learning curve spike
Experience is 4-7 years candidate who has working experience in Magento2.
Strong hands on experience in all Magento Major modules.
Able to analyze and debug the issues quickly and provide resolution
Experience in Magento2 design , technical solution providing,
Strong attention to details and outstanding skills in Magento 2 problem solving.
Knowledge in GIT, BitBucket, AWS
Experience in Magento2 unit tests, code reviews, architecture reviews
Primary Skills
● Exceptional problem solving skills
● Significant coding experience in C#
● Strong knowledge Unity Game Engine
● Good understanding of unity art pipeline specially 2D.
● Good experience in developing multi platform user interfaces.
● Strong Debugging and Optimization skills.
● Experience in integrating REST API
● Strong knowledge of Object Oriented Programming and Design Patterns.
● Strong understanding of Data Structures and algorithms.
● Good written and oral communication skills. Secondary Skills
● Good knowledge of 2D/3D maths, Linear Algebra , Matrices etc.
● Experience in using JIRA and Confluence etc
● Experience in using SVN, GIT etc.
Experienced in mobile development for iOS and Android
Experienced with mobile build systems (xcodebuild, gradle, etc.).
We are looking to hire a talented PHP developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.
To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.
PHP Developer Responsibilities:
- Conducting analysis of website and application requirements.
- Writing back-end code and building efficient PHP modules.
- Developing back-end portals with an optimized database.
- Troubleshooting application and code issues.
- Integrating data storage solutions.
- Responding to integration requests from front-end developers.
- Finalizing back-end features and testing web applications.
- Updating and altering application features to enhance performance.
PHP Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Knowledge of Core PHP and web framework CodeIgniter.
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Familiarity with SQL/NoSQL databases.
- Ability to project manage.
- Good problem-solving skills.
About StoreHippo:
We are India’s leading SaaS-based mobile-ready e-commerce platform. Our product provides 360-degree e-commerce solutions for businesses across multiple industry verticals.StoreHippo provides an integrated and comprehensive package of the online store, mobile and web-based applications, payment gateways, and integrated logistics to its prospective customers, which means that they can explore the internet and mobile market while they focus on their core competence- the Business. They do the business, StoreHippo takes care of everything else! We also offer solutions for Global Businesses with features like Multi-Seller Marketplace, Multilingual Stores, IP-based Pricing, and many more advanced features.
We have 2000+ clients spread across the globe like Burger Paints, Wishfull, Career Point, Farm Veda & other brands are our respective clients whom we are providing our resources.
Company Site: http://www.storehippo.com/"> http://www.storehippo.com/
What you will learn in StoreHippo :
- You’ll work in a variety of languages and technologies, and on multiple parts of our platform including front-end and back-end components. If you enjoy working on APIs, web apps, asynchronous message processing systems, and desktop applications, we would love to hear from you.
- Develop new user-facing features
- Build reusable code and libraries for future use
- Optimize applications for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end services
What we are looking for:
- Strong understanding of JavaScript.
- Basic understanding of web markup, including HTML5 and CSS3
- Design architecture, development, deployment etc.
- Code for fresh development and to troubleshoot in terms of resolving the issues.
- Well versed with agile methodologies and experience on team mentoring and project management.
- Designing and Developing the systems with the right patterns and technology stack.
Job Description:
- Should be strong in Angular Development.
- Experience in Redux , Bootstrap, css3, hands on third party library integration
- Good experience in client communication - oral and written communication skills.
- Should take responsibility of the work
- Good Understanding on Server-Client Architecture
- Good analytical and problem-solving skills.
Interview Process:
All the interviews round will be conducted virtually on Google meet
Company Overview:
"Born out of a garage in Bangalore, India in 2011, Data Template is an Information Technology Services company, delivering cutting-edge and emerging technologies to help the client stay ahead of the competition. We deliver technology services for solving complex business challenges with breakthrough technical innovations. Data Template is known for providing clients with a superior engagement experience through a combination of business acumen, intellectual curiosity, collaborative work style, and strong partnerships. Our deep technical expertise mitigates project risk and reduces total cost of ownership for our clients. Data Template takes an agile, collaborative approach to create customized solutions across the digital value chain."
Website: http://www.datatemplate.com/">www.datatemplate.com











