Job title: Sr. Customer Success Manager |
Work Location: Mumbai/Remote |
Division/Department: Customer Success Onboarding |
Reports to: Lead CSM |
Essential Duties and Responsibilities:
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Education and/or Work Experience Requirements:
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About Delivery Solutions
About
Out-of-the-box solutions are provided by Delivery Solutions to retailers, allowing them to provide customer experiences such as curbside delivery, same-day delivery, shipping, in-store pickup, and post-purchase pickup. The company collaborates with some of the most recognizable names in the retail industry, such as Michael's, Sephora, Loblaw, GameStop, Office Depot, Sally Beauty, Total Wine, Belk, and Abercrombie & Fitch.
Its SAAS-based solution is incredibly adjustable and works in combination with e-commerce sites, warehouse management systems, order management systems, and point-of-sale systems to give a highly scalable experience and a base of delighted customers. They have direct connections to the most prominent businesses in same-day delivery, like DoorDash, Uber, Postmates, and Shipt, amongst others, in addition to the most prominent shipping firms, including UPS, FedEx, USPS, and others.
Perks & Benefits @Delivery Solutions:
- Permanent Remote work - (Work from anywhere)
- Broadband reimbursement
- Flexi work hours - (Login/Logout flexibility)
- 21 Paid leaves in a year (Jan to Dec) and 7 COVID leaves
- Two appraisal cycles in a year
- Encashment of unused leaves on Gross
- RNR - Amazon Gift Voucher
- Employee Referral Bonus
- Technical & Soft skills training
- Sodexo meal card
- Surprise on birthday/ service anniversary/new baby/wedding gifts
- Annual trip
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· You are responsible for various dimensions of testing (functional/non-functional), ensuring quality experiences for our customers.
· With your extensive technical expertise and judgment, you are an integrated part of the software development team and define, document, analyze, perform and automate tests for products.
· You will identify functional /non-functional issues and come up with creative resolutions from test automation.
· You are responsible for adhering to best QA Automation practices and improving the quality of the products continuously.
· You are responsible for creating reliability that enables and validates high quality releases at a fast pace.
· You are responsible for creating and executing automation scripts on multiple platforms on Desktop, Mobile-Web and devices (iOS and Android app).
· You are responsible for mentoring and guiding peer teammates for various projects.
· Collaborating with QA Analysts and Software Developers to develop solutions.
· Experience with Agile Scrum process.
· You should have strong knowledge of different frameworks and knowledge of developing a test framework from scratch.
Desired Skills:
· You should have a strong technical background, be detailed driven and have excellent problem-solving abilities.
· Strong coding skills and OOD/OOP knowledge.
· You should have around 5 -8 years of experience in test automation of Web/Mobile either.
· You should have exposure to distributed systems or web applications/mobile applications.
· Strong understanding of various testing cycles and release activities.
· You must be aware of frameworks like Page Object Model, funtional object model.. etc.
· Good to have working knowledge on performance testing and API testing tools like jmeter, Postman and rest-assured.
· Experience participating of setup of test automation as part of CI/CD pipelines from the scratch.
· Proficiency in programming languages in Java.
· Have experience in industry best practices in development processes.
· You should have strong experience in Selenium, appium, rest-assured.
Qualifications
· Bachelor's degree in CS/IT/EC/ or any Related field.
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· Excellent mathematical and problem-solving skills.
· Highly accurate and detail-oriented.
We're looking for a VueJS developer that will be responsible for designing, developing, testing, and debugging responsive web. Using JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design.
Responsibilities
• Designing, developing, and testing UI for web applications in VueJS
• Accurately translate user and business needs into functional frontend code
The candidate must have:
• Experience building object-oriented web applications in VueJS, JavaScript, HTML5, and CSS.
• 1+ years' experience in frontend development
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At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients while delivering financially favourable and efficient results.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ANAROCK is the place for you.
Key job responsibilities
· Improve, execute, and effectively communicate significant analyses that identify meaningful trends and opportunities across the business
· Participate in meetings regularly with managers to assess issues and to identify and implement improvements for more-efficient operations
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- Negotiation and Cost-Benefit Analysis.
- Decision-Making Skills.
- Creation of Reports and Dashboards.
- Databases analyses.
- Understand Taxes and implications.
- Financial modelling.
- Able to write SOPs and execute processes.
- Analyse a business or organization, by documenting its systems and processes, assessing its business model, identifying vulnerabilities, and devising solutions.
Experience: 3+ years experience with a well-reputed firm.
Education: B Com; M.Com, MBA from a reputed college.
Skills that will help you build a success story with us
- Understanding the business objective.
- Analytical and critical thinking.
- Good with Outlook, Teams, Zoom, Excel and PowerPoint.
- Understand the basics of digital and offline marketing.
- Strong communication and interpersonal skills.
· You should be a good team player.
· Should be able to coordinate with onsite/ functional/development teams for project tasks.
· Must be dynamic with a strong sense of responsibility and a positive attitude.
· Stay up-to-date with new testing tools and test strategies
· Assist in defining new tools for use in quality assessment
We believe you are:
1. An innovator with intellectual curiosity and creativity
2. Adaptable, flexible and a professional with integrity
3. A good communicator with excellent verbal and written communication skills
4. Problem solver with detailed analytical and judgmental skills
5. An enthusiastic person in sharing knowledge with team members and
6. A good mentor for juniors in the team
Quick Glances:
· What to look for at Anarock
· Who are we A glimpse of Anarock Tech, know us better
· Anarock - Media – Visit our media page
Anarock Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity/expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
At https://www.holofy.io/">Holofy, We are building an incredible product and to do that we need incredible people.
If you have ambition and drive and want to own your roadmap in a company that knows how to innovate and scale, we want to talk to you.
We work in small, self-managing, collaborative and agile/Kanban teams and are looking for great technology developers who can work in the same.
Location - Remote/WFH
Pre-requisites:
If you are applying or referring somebody to this role, these are the must-haves attributes:
- 5+ years of extensive Backend Development experience using Nodejs/ MERN Stack.
- Experience working in Agile teams.
- Be able to write solid and delicate code within the following: NodeJS with Javascript and Typescript including the translation between the two.Expert knowledge of Express.
- NoSQL systems such as MongoDB or DocumentDB and Working knowledge of AWS.
- Past experience building and troubleshooting large scale cloud-based management systems.
- Strong experience with the creation of RESTful services and API's We are a forward thinking team who are always looking to improve ourselves and our product. Along with experience with API testing frameworks.
We are a forward thinking team who are always looking to improve ourselves and our product.It would be great for you to have some knowledge or experience in the following technologies. If not, there will be plenty of opportunity to learn these new things and more whilst at Holofy.
- Knowledge of kafka, elasticsearch, or RabbitMQ
- Experience with GraphQL
- An understanding of cloud-native systems such as docker
- DevOps Knowledge
Responsibilities:
- Maintain high standards of software quality within the team by establishing good coding practices and habits
- Research and evaluate a variety of software products
- Ability to manage and organize a team of technical staff
- Develop a strategy that the team will use to reach its goal
- Provide timely training to team members on the latest technology
What else we can offer:
- Limitless growth and encouragement to be innovative and challenge status quo.
- Exceptional compensation & benefits and performance-based recognition & rewards.
- Open door policy and flexible working hours and Medical coverage
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- Conceptualizing a game character (2D) visuals based on requirements
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- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop and Figma)
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus
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- Good understanding of using Python or Shell scripting (Automation mindset is key in this role)
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Experience working with one of these cloud platforms (AWS, Azure or Google Cloud) - Experience working with configuration management tools such as Ansible, Chef
Experience in Source Control Management including SVN, Bitbucket and GitHub
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