Sales Account Executive

About Gyaan:

Gyaan empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With Gyaan, sales excellence becomes an attainable reality.

About the Job:

Gyaan is seeking an experienced backend developer with expertise in Python, Django, AWS, and Redis to join our dynamic team! As a backend developer, you will be responsible for building responsive and scalable applications using Python, Django, and associated technologies.

Required Qualifications:

• 2+ years of hands-on experience programming in Python, Django
• Good understanding of CI/CD tools (Github Action, Gitlab CI) in a SaaS environment.
• Experience in building and running modern full-stack cloud applications using public cloud technologies such as AWS/
• Proficiency with at least one relational database system like MySQL, Oracle, or PostgreSQL.
• Experience with unit and integration testing.
• Effective communication skills, both written and verbal, to convey complex problems across different levels of the organization and to customers.
• Familiarity with Agile methodologies, software design lifecycle, and design patterns.
• Detail-oriented mindset to identify and rectify errors in code or product development workflow.
• Willingness to learn new technologies and concepts quickly, as the "cloud-native" field evolves rapidly.

Must Have Skills:

• Python
• Django Framework
• AWS
• Redis
• Database Management

Qualifications:

• Bachelor’s degree in Computer Science or equivalent experience.

If you are passionate about solving problems and have the required qualifications, we want to hear from you! You must be an excellent verbal and written communicator, enjoy collaborating with others, and welcome discussing a plan upfront. We offer a competitive salary, flexible work hours, and a dynamic work environment.

Company information:

At LogixHealth, we're making intelligence matter throughout healthcare. LogixHealth has over two decades of experience providing full service coding, billing and revenue cycle solutions for emergency departments, hospitals and physician practices for millions of visits annually. LogixHealth provides ongoing coding, claims management and the latest business intelligence analytics for clients in over 40 states. For more information.

Role overview

Knowledge and Skill Sets:

·         Office 365 Administration: Expertise in managing Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.

·         Intune Administration: Proficiency in Microsoft Intune, including device management, policy enforcement, and application deployment.

·         Experience with virtualization platforms (Citrix, Nutanix, VMware, Hyper-V, etc.).

·         Should have exposure to IaC and Terraform/Ansible

·         Data Center Operations (DCO) and NOC Support: Experience in supporting DCO and NOC operations, with the ability to troubleshoot and resolve issues in a 24/7 environment.

·         PowerShell and Scripting: Ability to create and use PowerShell scripts and other tools to automate tasks within Office 365 and Intune environments.

·         Automation and IaC: Knowledge related to ansible, terraform and devops framework

·         Security and Compliance: In-depth knowledge of security features in Office 365 and Intune, including MFA, DLP, and compliance tools.

·         Backup and Recovery: Understanding of backup solutions for Office 365 data and disaster recovery planning.

·         Monitoring Tools: Familiarity with monitoring tools for tracking the health and performance of Office 365 and Intune services.

·         Communication: Strong communication skills for providing technical support and collaborating with IT teams.

·         Documentation: Ability to create detailed documentation and training resources.

·         24/7 Availability: Commitment to providing round-the-clock support for critical Office 365 and Intune services.

What would you do here

Job Purpose:

The Collaboration tools Administrator is responsible for managing and maintaining the organization's Office 365, MS teams, Intune, SharePoint, Defender, MDM and IAM environments while supporting Data Center Operations (DCO) activities. The position requires 24/7 availability to support critical operations and respond promptly to incidents.

Role Description:

·         Office 365 Administration: Manage and maintain Office 365 services, including user accounts, licenses, permissions, and configurations for Exchange Online, SharePoint Online, Teams, and OneDrive.

·         Intune Administration: Oversee the administration of Microsoft Intune, including device enrollment, configuration policies, application deployment, and mobile device management (MDM) to ensure secure access to corporate resources.

·         Security and Compliance: Implement and manage security measures within Office 365 and Intune, including multi-factor authentication (MFA), Data Loss Prevention (DLP), and compliance policies to protect data and meet regulatory requirements.

·         Incident Response: Provide 24/7 on-call support for Office 365 and Intune-related incidents, ensuring quick resolution to minimize downtime and disruption.

·         User Support: Offer technical support and troubleshooting for end-users, addressing issues related to Office 365, Intune, and other integrated services.

·         Monitoring and Reporting: Continuously monitor the performance, security, and compliance of Office 365 and Intune services, generating regular reports on system health and usage.

·         Automation and Scripting: Utilize PowerShell and other scripting tools to automate administrative tasks and improve operational efficiency within Office 365 and Intune environments.

·         Backup and Recovery: Manage backup solutions for Office 365 data and participate in disaster recovery planning and execution to ensure business continuity.

·         Documentation and Training: Develop and maintain detailed documentation of configurations, procedures, and best practices, and provide training to IT staff and end-users.

Key Deliverables:

·         Reliable and secure operation of Office 365 and Intune services as part of the overall IT infrastructure.

·         Effective integration of Office 365 and Intune with DCO and NOC operations.

·         Timely incident response and resolution to ensure 24/7 availability of critical services.

·         Efficient management of user accounts, licenses, and security settings within Office 365 and Intune.

·         Regular monitoring, reporting, and auditing of Office 365 and Intune performance and security.

·         Comprehensive documentation and training materials for internal use.

Thanks!

Job Title: Android Developer

Experience: 4 to 5 Years

Location: Bangalore, Pune, Gurgaon, Chennai, Bhopal, Jaipur

Work Mode: Hybrid (2-3 Days Work from Office)

Notice Period: Immediate joiners preferred

About the Role

We are seeking a skilled and passionate Android Developer with 4-5 years of hands-on experience to join our mobile development team. The ideal candidate should have solid experience in building native Android applications using Java and Kotlin, with a deep understanding of Android SDKs and design patterns. You will be working in a collaborative environment on scalable and user-centric mobile apps for various domains.

Required Skills

• Strong experience in Android Development using Java and Kotlin.
• In-depth understanding of Android SDK, Android Studio, and different Android versions.
• Familiarity with MVVM/MVP architecture, Jetpack components, LiveData, and ViewModel.
• Experience with third-party libraries and APIs (Retrofit, Glide, Firebase, etc.).
• Knowledge of unit testing, debugging, and optimization for performance.
• Understanding of Google’s Android design principles and interface guidelines.
• Strong knowledge of mobile UI/UX standards and guidelines.
• Familiarity with version control tools like Git.

.Key Responsibilities

• Design, develop, and maintain high-performance Android applications.
• Write clean, efficient, and well-documented code in Java and Kotlin..
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Work on continuous improvement of application performance and user experience.
• Integrate RESTful APIs and third-party services.
• Participate in code reviews and mentor junior developers.

Mandatory Requirement

• Valid Passport is a must. Candidates without a valid passport will not be considered.

Why Join Us?

Be a part of an innovative team where your work directly impacts user experience at scale. Work in a hybrid environment that promotes both productivity and flexibility, with exposure to international projects and cutting-edge technologies.

3+ years of experience of Workday HCM configuration experience, across 2+ Workday modules (deployment experience

Key responsibilities

• Support with design/requirements workshops
• Lead on design/requirements workshops for smaller pieces of work (below 300 hours)
• Confident in configuring workday with the ability to reference Workday Community for clarity
• Ability to create effort estimates based on requirements
• Excellent problem solver
• Wants to master additional modules of Workday
• Support and mentor junior resource based in Portugal/UK
• Achieve a high level of utilisation
• Be consultative in their customer approach

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

• Experience with Cloud native Data tools/Services such as AWS Athena, AWS Glue, Redshift Spectrum, AWS EMR, AWS Aurora, Big Query, Big Table, S3, etc.

• Strong programming skills in at least one of the following languages: Java, Scala, C++.

• Familiarity with a scripting language like Python as well as Unix/Linux shells.

• Comfortable with multiple AWS components including RDS, AWS Lambda, AWS Glue, AWS Athena, EMR. Equivalent tools in the GCP stack will also suffice.

• Strong analytical skills and advanced SQL knowledge, indexing, query optimization techniques.

• Experience implementing software around data processing, metadata management, and ETL pipeline tools like Airflow.

Experience with the following software/tools is highly desired:

• Apache Spark, Kafka, Hive, etc.

• SQL and NoSQL databases like MySQL, Postgres, DynamoDB.

• Workflow management tools like Airflow.

• AWS cloud services: RDS, AWS Lambda, AWS Glue, AWS Athena, EMR.

• Familiarity with Spark programming paradigms (batch and stream-processing).

• RESTful API services.

Responsibilities:

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performing database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.
• Hands on experience to develop Plugins, Theme Customizs.

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to project manage.
• Good problem-solving skills.