Sales Manager/Business Development Manager

About the Role

We are looking for a NOC Technical Escalation Lead to serve as the final technical escalation point for the NOC team across Campus and Security technologies. This role owns critical issue resolution, mentors the L2 team, and acts as the primary technical liaison during high severity customer and internal escalations—including driving calls with vendor TAC and external teams.

Key Responsibilities

• Act as the final technical escalation point for the NOC team on Campus technologies.
• Own and delegate escalations to the L2 team, driving issues through to resolution.
• Plan and execute technical upskilling initiatives for the NOC team.
• Handle and resolve escalations from both customers and internal stakeholders.
• Lead and drive technical calls with vendor TAC (Aruba, Juniper, Fortinet) and other external teams during critical incidents.
• Serve as a subject matter expert (SME) across core networking and security domains, staying current with new technologies and vendor solutions.

Required Skills & Qualifications

• Strong hands-on experience with Wired and Wireless networking, Firewalls, NAC, and SDWAN.
• Working knowledge of vendor platforms: Aruba, Juniper, Fortinet.
• Proven experience handling L2/L3 escalations in a NOC or network operations/support environment.
• Experience working directly with vendor TAC teams to resolve complex issues.
• Strong customer-facing communication skills, with the ability to manage high pressure escalations.
• Ability to mentor and upskill junior engineers (L1/L2).
• Willingness to learn new technologies and adapt to evolving vendor stacks.

Preferred Qualifications

• Relevant professional-level certifications (CCNP, ACP, any firewall certifications e.g. NSE4 or above, Palo Alto).

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable. 

Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.  

We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life. 

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship.

Our Guiding Principles 

These principles define how we work at Incubyte. They are non-negotiable. 

Relentless Pursuit of Quality with Pragmatism 

  We build high-quality systems without losing sight of delivery. 

Extreme Ownership 

  We take responsibility end-to-end for decisions, execution, and outcomes. 

Proactive Collaboration 

  We collaborate closely, challenge each other, and solve problems together. 

Active Pursuit of Mastery 

  We continuously improve our craft and raise our bar. 

Invite, Give, and Act on Feedback 

We seek, give, and act on feedback to get better every day. 

Ensuring Client Success 

We act as trusted partners and focus on real outcomes, not just output. 

Job Description

This is a remote position.

Our Core Values

• Quality with Pragmatism: We aim for excellence with a focus on practical solutions. 
• Extreme Ownership: We own our work and its outcomes, fully. 
• Proactive Collaboration: Teamwork elevates us all. 
• Pursuit of Mastery: Continuous growth drives us. 
• Effective Feedback: Honest, constructive feedback fosters improvement. 
• Client Success: Our clients’ success is our success.  

Experience Level

This role is ideal for engineers with 7+ years of hands-on software development experience, particularly in Node.js and TypeScript at scale. 

What You'll Do

• Write Tests First: Start by writing tests to ensure code quality 
• Clean Code: Produce self-explanatory, clean code with predictable results 
• Frequent Releases: Make frequent, small releases 
• Pair Programming: Work in pairs for better results 
• Peer Reviews: Conduct peer code reviews for continuous improvement
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes 
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines 
• Never Stop Learning: Commit to continuous learning and improvement

What We Offer

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Requirements

• 3+ years of expertise in Node (Must have)
• SaaS, React, JavaScript, Typescript (Good to have)
• Expertise in object-oriented programming, data structures, algorithms, and software engineering methodologies 
• Experience working in Agile and eXtreme Programming methodologies in a continuous deployment environment 
• Interest in mastering technologies like web server ecosystems, relational DBMS, TDD, CI tools like Jenkins, Hudson, and Bamboo, web frameworks and front-end technologies, complexity analysis, and performance optimization 
• Working knowledge of server configuration/deployment infrastructure 
• Experience using source control and bug tracking systems, writing user stories, and technical documentation

Benefits

Work Environment

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Key Responsibilities

1. Kernel Lifecycle & Maintenance

Upstream Alignment: Lead the strategy for upgrading enterprise kernels (e.g., migrating from LTS 5.15 to 6.6) while maintaining binary compatibility where required.

Patch Porting: Expertly port functional and performance patches between disparate kernel versions, resolving complex code conflicts and API changes.

CVE Mitigation: Monitor the Linux Kernel Mailing List (LKML) and security advisories to identify and backport CVE patches from upstream to production environments.

2. Deep-Dive Debugging & Stability

Panic Analysis: Act as the final escalation point for Kernel Panics and "Oops" messages. Utilize kdump, crash, and gdb to perform post-mortem analysis of vmcores.

Boot-Time Resolution: Debug critical failures during the early boot process (UEFI handoff, initramfs, and early kernel init) where standard logging is unavailable.

Performance Tuning: Use ebpf, ftrace, and perf to identify bottlenecks in memory management, scheduler latency, or I/O throughput.

3. Driver Development & Hardware Integration

Driver Ownership: Design, develop, or maintain at least one Open Source or Proprietary Device Driver (Network, Storage, GPU, or Character devices).

Hardware Abstraction: Interface directly with hardware registers, managing DMA mappings, and optimizing interrupt handling (MSI-X, Threaded IRQs).

Out-of-Tree Management: Maintain driver compatibility across kernel updates using DKMS or similar frameworks.

4. Infrastructure & Automation

Registry Management: Oversee the distribution of custom kernel builds and modules via GitLab Container/Package Registries.

CI/CD for Kernel: Build automated testing pipelines (Hardware-in-the-loop) to validate kernel stability before enterprise-wide deployment.

Required Technical Skills:

Languages: Mastery of C/C++ Programming (C is preferred)

Kernel Internals: Deep understanding of VFS, Memory Management (MMU/Paging), Process Scheduling, and Networking Stacks.

Debugging Tools: Expert-level use of kprobes, trace-cmd, valgrind, and hardware-level debuggers (JTAG/Serial Console).

Build Systems: Proficiency with Kbuild, Makefiles, and building RPM/Debian packages for kernel distribution.

Security: Hands-on experience with SELinux/AppArmor policy development and kernel hardening (FIPS, KSPP).

BLAZE Madurai looking for JavaScript developers with hands-on web or mobile app development.

Skills required for JS Frontend developer:

• Must have strong experience in AngularJS / React JS / Flutter / Ionic / etc.
• Good understanding of advanced JavaScript concepts like Objects/Closures/Async Events/etc is required
• Good understanding of code versioning tools, such as Git or Hg

Skills required for JS Backend developer:

• Experience with NodeJs or another JavaScript server.
• Experience with WebSocket API’s consumption and creation.
• Experience with a JS Backend framework is important ex: ExpressJS/Meteor/Sail/Koa/etc.
• Experience in other backend programming PHP/Python/Ruby/.NET is an advantage.

Experience: 1 - 3 Years

Job Location: Madurai

We are looking for a experienced engineer with superb technical skills. You will primarily be responsible for architecting and building large scale systems that delivers AI and Analytical solutions to our customers. The right candidate will enthusiastically take ownership in developing and managing a continuously improving, robust, scalable software solutions. The successful candidate will be curious, creative, ambitious, self motivated, flexible, and have a bias towards taking action. As part of the early engineering team, you will have a chance to make a measurable impact as well as having a significant amount of responsibility.

Although your primary responsibilities will be around back-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management applications. Experience with or desire to learn Machine Learning a plus.

Role - Senior FW Engineer
Location - Ahmedabad

 
Looking for a person to work on our control system firmware for electric vehicles. The person will be spearheading the development of automotive quality control system firmware working with the system intelligence team  and with the Hardware team to bring out next generation subsystems for the product impacting the entire EV market.

Qualifications: B.E./ B.Tech. (Electronics/ Electrical/ Mechatronics/ Mechanical)

Employment: Permanent / Full Time

Location: Ahmedabad

Experience: 3 to 5 years in Firmware development

Job Responsibilities

1. Working with motor controller firmware and control systems.
2. Working with PFC and PSFB sections of charge controllers.
3. Working closely with the System Intelligence team to implement system control algorithms.
4. Write maintainable, MISRA compliant, safety compliant code.
5. Unit test the system for its requirements.

Eligibility

1. 3 to 5 years of experience in firmware development.
2. Automotive firmware development experience is a plus.
3. Familiar with firmware concepts such as RTOS and bootloaders.
4. Experience in working with safety critical systems.
5. Experience with MISRA C.
6. Experience with unit testing frameworks. 
7. Familiarity with TDD methodologies.
8. Experience with version control tools such as Git , SVN.

1. Plan and execute strategies to increase lead generation, sales through the use of innovative means, database analytics and team management and monitoring.
2. Plan and test databases to ensure Tele Sales team has good database at all the times.
3. Setting and Meeting sales performance targets.
4. Ensure tele sales team is adequately trained on software & processes and the same are followed diligently, including DNC rules without fail.
5. Monitor and train the team.
6. Supervising Tele calling to persuading customers to become Members as per approved scripts and objections. Monitoring random calls to improve quality minimize errors and track operative performance. At 25% of all Sales must be closed by this Position.