Regional Business Manager

Job Title: Software Development Engineer – III (SDE-III)

Location: Sector 55, Gurugram (Onsite)

Work Timings: Regular day shift, 5 days working

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform designed to empower frontline sales teams through gamification, AI-driven coaching, and just-in-time learning. We work closely with large enterprises to improve sales readiness, productivity, and on-ground performance at scale.

As we continue to build intelligent, scalable, and enterprise-ready products, we are looking for a seasoned SDE-III who can take ownership of complex modules, mentor engineers, and contribute to architectural decisions.

Role Overview

As an SDE-III at Master-O, you will play a critical role in designing, building, and scaling core product features used by large enterprises with high user volumes. You will work closely with Product, Design, and Customer Success teams to deliver robust, high-performance solutions while ensuring best engineering practices.

This is a hands-on role requiring strong technical depth, system thinking, and the ability to work in a fast-paced B2B SaaS environment.

Required Skills & Experience

• 4–5 years of full-time professional experience in software development
• Strong hands-on experience with:
• React.js
• Node.js & Express.js
• JavaScript
• MySQL
• AWS
• Prior experience working in B2B SaaS companies (preferred)
• Experience handling enterprise-level applications with high concurrent users
• Solid understanding of REST APIs, authentication, authorization, and backend architecture
• Strong problem-solving skills and ability to write clean, maintainable, and testable code
• Comfortable working in an onsite, collaborative team environment

Good to Have

• Experience working with or integrating LLMs, AI assistants, or Agentic AI systems
• Experience with cloud platforms and deployment workflows
• Prior experience in EdTech, Sales Enablement, or Enterprise Productivity tools

Why Join Master-O?

• Opportunity to build AI-first, enterprise-grade products from the ground up
• High ownership role with real impact on product direction and architecture
• Work on meaningful problems at the intersection of sales, learning, and AI
• Collaborative culture with fast decision-making and minimal bureaucracy
• Be part of a growing product company shaping the future of sales readiness

• Role & Responsibilities:
• Perform manual testing of software applications to identify bugs and issues.
• Design and execute test cases and test plans.
• Track and report bugs using tools like JIRA or Trello.
• Perform automation testing using tools such as Selenium/WebDriver.
• Ensure the software meets functional and quality requirements.
• Collaborate with developers to resolve issues and improve product quality.
• Key Skills: Manual testing, test case design, bug tracking (JIRA/Trello), automation testing (Selenium/WebDriver)

• Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
• Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
• Good experience in Javascript.
• Expertise in Linux / Windows environment.
• Good Experience in Scripting languages like PowerShell / Bash/ Python.
• Proficiency in revision control and DevOps best practices like Git

Key Responsibilities:

• Design, develop, and maintain data pipelines on AWS.
• Work with large-scale data processing using SQL, Python or PySpark.
• Implement and optimize ETL processes for structured and unstructured data.
• Develop and manage data models in Snowflake.
• Ensure data security, integrity, and compliance on AWS cloud infrastructure.
• Collaborate with cross-functional teams to support data-driven decision-making.

Required Skills:

• Strong hands-on experience with AWS services 
• Proficiency in SQL, Python, or PySpark for data processing and transformation.
• Experience working with Snowflake for data warehousing.
• Strong understanding of data modeling, data governance, and performance tuning.
• Knowledge of CI/CD pipelines for data workflows is a plus.
• 
  

Requirement understanding and elicitation, analysis, data/workflows, contribution to product

projects and Proof of concept (POC)

 Contribute to preparing design documents and effort estimations.

 Develop AI/ML Models using best-in-class ML models.

 Building, testing, and deploying AI/ML solutions.

 Work with Business Analysts and Product Managers to assist with defining functional user

stories.

 Ensure deliverables across teams are of high quality and documented. 

 Recommend best ML practices/Industry standards for any ML use case.

 Proactively take up R and D and recommend solution options for any ML use case.

Must-haves

• Strong proficiency in NodeJS and JavaScript.

• Strong proficiency in top NodeJS frameworks like Express.JS (Simply Express), Feathers.JS, StrongLoop, Koa.JS, or Hapi.

• Good knowledge of SQL/NoSQL databases. Ability to develop services with polyglot persistence.

• Basic working knowledge of front-end technologies like HTML5 and CSS3.

• A strong presence of mind, excellent language, and communication skills.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.