
Excellent communication and analytical Skills
∙ Strong leadership and management skills
∙ Must have excellent interpersonal skills
∙ Excellent written and verbal communication
∙ Active listening and Problem solving skills
∙ Ability to multitask, prioritize, and manage time effectively
Roles and Responsibilities:
∙ A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof
∙ Keep records of customer interactions, process customer accounts and file documents
∙ Proficiently communicating with customers electronically and taking follow up of the procedures.
∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article
∙ Respond to customer queries in a timely and accurate way, via phone, email or chat
∙ Patience when handling tough cases.
∙ Take a deep dive into product key features and have keen insight/knowledge about the product.

About MMF Infotech Technologies Private Limited
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Company: Honeybee Digital
Location: Remote
Internship Duration: 3 Months
Job Type: Internship
Working Hours
- Full-time: 9:00 AM – 6:00 PM
- Part-time: 9:00 AM – 1:00 PM / 1:00 PM – 6:00 PM
Note: Internship certificate will be provided only after successful completion of the internship duration.
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Key Responsibilities
- Assist in developing applications using Python
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- Document code and maintain project updates
Requirements
- Basic knowledge of Python programming
- Understanding of data structures and logic building
- Familiarity with libraries such as Pandas, NumPy (preferred)
- Basic understanding of APIs and web frameworks (Flask/Django is a plus)
- Problem-solving mindset and willingness to learn
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