Customer Support executive

What's the opportunity?

We are looking for a Lead Application Support professional with excellent communication skills to join Sriggle, a company that develops SaaS-based software solutions for the travel industry.

Requirements

What will I be doing?

• Maintain customer relationships and satisfaction by providing exceptional service and ensuring we deliver value through our services.
• Serve as primary escalation contact for high priority support cases, including overall triage management.
• Ensure the adherence to SLAs, and Key Metrics according to Organization expectations and objectives.
• Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
• Hire and train support team to provide effective customer communications.
• Be proud of what you work on, obsess about the quality of the work you produce.

What skills do I need?

• 7+ years of experience in supporting web based enterprise applications.
• A technology centric background.
• Previous advanced support experience with data driven, web based applications.
• Proficient in database systems SQL and operating systems like windows workstation, Server OS. Knowledge on APIs and Integration would be plus.
• Strong logical, analytical and problem solving skills.
• Excellent communication skills in English.
• Can work in a fast paced, ever changing, startup environment.

Desired Experience

• Created and maintained comprehensive documentation, including detailed troubleshooting guides, operational runbooks and knowledge base articles.
• Conduct in-depth root cause analysis for recurring incidents, translating technical findings into actionable solutions
• Working experience of supporting applications in the SaaS/Travel domain

Looking for a passionate developer and team player who wants to learn, contribute and bring

fun & energy to the team. We are a friendly startup where we provide opportunities to explore

and learn a lot of things(new technology/tools etc.,) in building quality products using

best-in-class technology.

Responsibilities

● Design and develop new features using Full-stack development

(Java/Spring/React/Angular/Mysql) for a cloud(AWS/others) and mobile product

application in SOA/microservices architecture.

● Design awesome features and continuously improve them by exploring alternatives /

technologies to make design improvements.

● Performance testing with Gatling (Scala).

● Work with CI/CD pipeline and tools (Docker, Ansible) to improve build and

deployment process.

● Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience

Good coding/problem solving skills and interest in learning new things will be the key.

Time /Training will be provided to learn new technologies/tools.

● 4 or more years of professional experience in building web/mobile applications using

Java or similar technologies (C#, Ruby, Python, Elixir, NodeJS).

● Experience in Spring Framework or similar frameworks.

● Experience in any DB (SQL/noSQL)

● Any experience in front-end development using React/Vue/Angular/similar

frameworks.

● Any experience with Java/similar testing frameworks (JUnit/Mocks etc).

Roles & Responsibilities

This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.

We are looking for an experienced iOS engineer who is passionate about building modern, scalable applications for iOS and tvOS, and will take ownership of the full product feature cycle from design to delivery.

Your Team

The R&D group is building and delivering the enablement platform for the current and next generation of media experiences in the fields of personalization, content interaction, and social interaction, all of which are at the core of DAZN's value proposition.

Key parts of the workflow are ingestion, transcoding of various video and audio live/VOD assets, personalized processing, and distribution across the world to end-users, while allowing collaboration among users, all in real-time. This group is taking full responsibility for providing end-to-end social interaction functionalities on multiple platforms including web, smart TVs, iOS, Android, PlayStation, and Xbox. 

As our new Senior iOS Engineer, you’ll have the opportunity to:

• Designing and developing our cutting-edge products, delivered to millions of sports fans around the world.
• Be an essential part of a team working in a fast B2C paste product delivery pipeline.
• Work with the most talented individual on features that cross platforms, languages, and protocols to deliver social engagement to sports fans.
• Learn from the best in the field, and teach others.
• Own the full product feature cycle from being a part of the product brainstorming through all dev cycles and up to take the responsibility for the feature when rolled to production.

You’ll be set up for success if you have:

• B.Sc. in Computer Science or equivalent.
• At least 4 years of experience in Apple Swift/Obj-C development.
• Senior-level understanding of design patterns and architectures.
• A verse in 3rd party frameworks and solutions.
• Senior-level understanding of server-client fundamentals.
• Senior-level understanding of multithreading.
• Experience with UI Kit
• Experience with RxSwift development.
• Experience in writing unit tests.
• Strong analytical skills.
• Can-do attitude!

Even better if you have:

• Experience in writing automation tests.
• Continuous integration tools and practices.
• Familiarity with agile software development.
• Experienced with low-level systems in C/C++.
• Experienced with OpenGL, high-performance rendering, mobile device, digital AV, video and audio codecs, and media players.
• Experience with RxSwift development.
• Experienced with working on networking technology and approaches, e.g. client-server, peer-to-peer, writing network code using TCP/IP and UDP stacks and networking concepts.(routing, congestion, datagrams vs. streams)
• Experienced with RT web technologies: WebSockets, WebRTC.

NOTE- This is a contractual role for a period of 3-6 months.

Responsibilities:

● Set up and maintain CI/CD pipelines across services and environments

● Monitor system health and set up alerts/logs for performance & errors ● Work closely with backend/frontend teams to improve deployment velocity

● Manage cloud environments (staging, production) with cost and reliability in mind

● Ensure secure access, role policies, and audit logging

● Contribute to internal tooling, CLI automation, and dev workflow improvements

Must-Haves:

● 2–3 years of hands-on experience in DevOps, SRE, or Platform Engineering

● Experience with Docker, CI/CD (especially GitHub Actions), and cloud providers (AWS/GCP)

● Proficiency in writing scripts (Bash, Python) for automation

● Good understanding of system monitoring, logs, and alerting

● Strong debugging skills, ownership mindset, and clear documentation habits

● Infra monitoring tools like Grafana dashboards

Company Description

Codetasker Technologies Private Limited is a leading Shopify design and development agency based in India. They specialize in creating user-friendly and conversion-focused e-commerce solutions to drive growth and success for brands and businesses. With a dedicated team of experts, Codetasker aims to deliver tailor-made solutions that align perfectly with their client's brand identity and business goals.

Role Description

This is a full-time on-site role for a Business Development Manager located in Surat. The Business Development Manager will be responsible for generating leads, pitching services to potential clients, negotiating contracts, and maintaining strong client relationships. They will work closely with the sales and marketing teams to drive business growth and achieve revenue targets.

Qualifications

• Strong sales and negotiation skills
• Experience in business development and client relationship management
• Excellent communication and presentation skills
• Knowledge of e-commerce industry trends and technologies
• Ability to work collaboratively in a team environment
• Bachelor's degree in Business Administration, Marketing, or related field
• Experience with Shopify or e-commerce platforms is a plus

 Company Name – Techsurvi

Website - http://www.techsurvi.com/

Digital Marketing Fresher

For Amazon, Walmart and e-bay Looking for a Digital Marketing intern who can assist us with creating a plan of action for all digital marketing needs Roles and Responsibilities: We are giving you all training of Amazon ads, Walmart ads and ebay ads. • Working on PPC and digital marketing activities • Working on Amazon, Walmart, and eBay advertisement • Prepare emails to send out to customers • Reporting in Excel • Communicating with clients (email & phone) Best location to start your carrier.

Full-time job

Salary paid- 10-15k

Requirement – 5 

DeepSource is working on building tools that help developers ship good code. There are over 40 million developers in the world, and all of them write and review code in some form. There’s a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, which not only improves developer productivity but also increases software’s robustness.

As a Quality Assurance Engineer, you will help ensure the experience of our users by ensuring our products meet the highest standards of security, reliability, performance, and user-friendliness. Your work will encompass building automation tooling, test automation frameworks, optimize test automation throughout the continuous integration pipeline, and helping with manual testing.

• Help design an end-to-end test strategy and automation framework and implement a comprehensive test suite.

• Collaborate with the engineering team to integrate the automation framework into our Continuous Integration workflows.

• Estimate, prioritize, plan and coordinate testing activities and track quality assurance metrics.

• Identify, record, document thoroughly, and track bugs and improvements.

• Perform thorough regression testing on every release and when bugs are resolved.

• Work with the engineering team during the development cycles to establish proper test coverage.

• Collaborate with engineering and design teams to assess risk and develop test strategies around new features.

• At least 2 years of professional experience in QA automation.

• Demonstrable ability in writing software in Python/JavaScript (or similar language).

• Experience using automated testing tools, like TestCafe, Selenium, JUnit, Cypress, Appium, XCTest.

• Ability to collaborate and work well with others in a fast-paced, complex environment with attention to detail.

• A focus on delivering high-quality code through strong testing practices.

We offer competitive compensation with meaningful stock options, a generous vacation policy, and a workstation of your choice, to name a few of the perks.