Excellent communication and analytical Skills
∙ Strong leadership and management skills
∙ Must have excellent interpersonal skills
∙ Excellent written and verbal communication
∙ Active listening and Problem solving skills
∙ Ability to multitask, prioritize, and manage time effectively
Roles and Responsibilities:
∙ A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof
∙ Keep records of customer interactions, process customer accounts and file documents
∙ Proficiently communicating with customers electronically and taking follow up of the procedures.
∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article
∙ Respond to customer queries in a timely and accurate way, via phone, email or chat
∙ Patience when handling tough cases.
∙ Take a deep dive into product key features and have keen insight/knowledge about the product.
About MMF Infotech Technologies Private Limited
Similar jobs
urpose
At Better, we are working hard to be the world's most loved skill learning platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of our products, company culture, hiring & product engineering practices.
Founders/Team
We are a team that is maniacally customer obsessed & building products that consumers love. -Subramanya Sharma (Subba), was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region. He was also instrumental in taking Cleartrip global (8 countries) & create global high quality products in an increasingly flat world.
-Kunal Sarkar (kunal) was recently Founder & CEO @ Lumosity, a global brain training product & is based in San Francisco. He is passionate about edtech & the holistic learning space.
We want to recreate the magic, and build the same customer obsession & product culture here. What is it like working at Better?http://bit.ly/3rjTllO"> Find out more on what we love, how we build products & books we dig.
Brand:http://pixical.com"> pixical.com
Funding Status
- Better Ed is backed by a top-tier VC firm.
Performance Marketer
About the role
- Own and drive a full-funnel global paid media strategy. You’ll define and shape our paid acquisition strategy, driving acquisition and assessing the full-funnel impact of our paid channels on activation, conversion, and retention.
- Experiment and test campaigns. You’ll design and execute on testing roadmaps to evolve new campaign strategies, measuring performance to achieve maximum returns in any paid spend.
- Analyze, assess performance, and iterate. You’ll analyze performance results, and make recommendations for decisions across spend, targeting, bidding, creative, landing pages, and more.
- Partner and collaborate cross-functionally. You are highly collaborative in your approach, and work closely with your counterparts across design, engineering, growth, and product.
- Be a leader in your craft. You’ll stay abreast of industry best practices, channels, strategies, and identify new opportunities for growth.
- As the senior most member of the Marketing and Growth team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
- Problem solve some of the best consumer marketing problems on a global scale
What are we looking for?
- 5+ years working in the marketing or growth function, preferably in a startup.
- Proven experience in managing paid digital campaigns. You have a solid understanding of performance marketing, conversion, and customer acquisition.
- Hands on experience in Google Adwords and Display/Social ads is a must. Expertise in one of them is a pre-requisite.
- Experience in subscription businesses is a bonus (Free to Paid, Recurring constructs). Also, experience in web based marketing (we use app mostly for engagement, and most of our customers convert on the web - both desktop & mweb)
- You are a self-starter and can make decisions on your feet with minimal supervision, end-to-end ownership to drive outcomes.
- You possess deep customer empathy and love getting your hands dirty with data
- We are location agnostic, but in the same time zone (India). We have a small garden office @ Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
- You are somebody who shares the same http://bit.ly/3rjTllO">ethos.
Bonus.
- You have interests outside work, in art, music, cooking, dance or any other similar skill.
What is our interview process?
- An initial 30 min call to understand each other at a high level.
- Work on a case study or assignment together to ensure a good match.
we are laser-focused on building AI-powered tools and services that significantly boost the productivity of researchers and professionals. Every researcher or professional goes through the stages of knowledge discovery, knowledge acquisition, knowledge creation, and knowledge dissemination. However, each stage is cognitively heavy and is tightly coupled. In this direction, we have our flagship products Trinka and RAx that focus on making all these four stages easy and fast.
About Trinka
Trinka (www.trinka.ai) is an AI-powered English grammar checker and language enhancement writing assistant designed for academic and technical writing. Built by linguists, scientists, and language lovers, Trinka finds and corrects thousands of complex writing errors — so you don’t have to. Trinka corrects contextual spelling mistakes, and advanced grammar errors, enhances vocabulary usage, and provides writing suggestions in real-time. Trinka goes beyond grammar to help professionals and academics ensure professional, concise, and engaging writing. With subject-specific correction, Trinka understands the nuances in the expression of each subject and ensures the writing is fit for the subject. Trinka's Enterprise solutions come with unlimited access and great customization options to all of Trinka’s powerful capabilities.
About Enago RAx
RAx (www.raxter.io) is the first smart workspace that helps researchers (students, professors, and corporate researchers) to be better and faster in their research projects. Powered with proprietary AI algorithms and a unique approach to solving problems with design and tech, RAx is set to be the default workspace for any research-heavy projects. Launched in 2019, the product connects information (Research papers, Blogs, Wiki, Books, Courses, Videos, etc.) to behaviors (reading, writing, annotating, discussing & more), opening up newer insights and opportunities in the academic space that was otherwise not possible (or not imaginable).
About the team
We are a bunch of passionate researchers, engineers, and designers who came together to build a product that can revolutionize the way any research-intensive projects are done. Reducing cognitive load and helping people to convert information into knowledge, is at the core of our mission. Our engineering team is building a scalable platform that deals with tons of data, AI processing over the data, and interactions of users from across the globe. We believe research plays a key role in making the world a better place, and we want to make it easy to approach and fun to do!
- Role overview
As an SDE-3 Fullstack, you will actively lead, setting top-class engineering examples, a team of young talented web developers, and take major responsibility for end-to-end project development and delivery along with the Engineering Manager (EM), Principal Engineer (PE), other SDE-3 leads, and Technical Project Manager (TPM). You will also assist them with hiring and training the team. In essence, your usual day will be primarily coding 100% of the time.
The person that we are looking for
We are seeking an SDE-3 Frontend at Trinka ( https://trinka.ai ) with 5+ years of enterprise frontend web development experience primarily working on the AngularJS/ReactJS.
What we would love to see in you:
- Excellent Javascript programming skills - comfortable with writing, dubugging, refactoring and reviewing pure JS and AngularJS code
- Good problem solving skills to frame technical solutions for complex business problems.
- Experience with unit and integration testing. You believe in and encourage extensive test coverage and seek to automate testing whenever possible.
- Responsible for designing and conducting a high-quality code-review process and maintaining highly performant, testable code with following strong software design patterns.
- Breaking down complex problems into small tasks and PRs to deliver value safely and incrementally.
- You will be actively reviewing approaches created by the tech team and helping them to find the optimal solutions to the problems.
Experience
You have proven 5+ years of frontend experience (AngularJS/Reactjs preferred)
2+ years of experience with Websockets
Any experience with browser plugin development (good to have)
POSITION: BUSINESS DEVELOPMENT EXECUTIVE
Company Name: Inmakes Infotech Pvt Ltd
Location: Cochin
Job Type: Full-time, Permanent
Experience: 0 to 3 Years
Salary: From INR 12,000 to 20,000 Per Month
No. of vacancy: 10+
Candidates must need Tele calling experience.
EdTech and banking field sales experience is an added advantage.
● Reviewing application requirements and interface designs.
● Identifying web-based user interactions.
● Developing and implementing highly responsive user interface components using react
concepts.
● Writing application interface codes using JavaScript following react.js workflows.
● Troubleshooting interface software and debugging application codes.
● Developing and implementing front-end architecture to support user interface concepts.
● Monitoring and improving front-end performance.
● Documenting application changes and developing updates.
● Responsible for developing and implementing user interface components using React.js
concepts and workflows such as Redux, Flux, and Webpack.
Talent Acquisition:
● Create a network of talent from multiple disciplines
● Creatively and innovatively communicate about the company and the positions to
candidates of all departments (tech/nontech) and all levels
● Focus on giving candidates a good hiring experience
● Tactical to create a healthy pool from different channels for multiple positions at
the same time
● Network with other peer recruiters to groom your skills
Generalist Role:
● Create organization-wide policies and making sure 100% adherence
● Handle payroll and other statutory compliances
● Ensure the entire team is aligned with the vision and mission of the company
● Support micro teams with their specific people-related problems
● Create performance metrics, track, monitor and improve the performance of teams
and team members
Who are you?
To be successful in this role, you:
● Have 4+ years of experience hiring tech/nontech roles for product
companies/startups
● Are Creative, curious and enthusiastic
● Great communication skills (verbal and written)
● Are charismatic people person who can talk to anyone;
● Have exceptional analytical skills
● You are someone who is high on ownership and takes pride in building great
teams.
● You understand the business needs and priorities to help get the right people in
team
● Have a strong entrepreneurial spirit and the ability to creatively think and hustle to
achieve goals
Dynamic technical leader who can lead a cutting-edge product development team that is tasked with building world class business applications. This role reports to the CTO and will be responsible for engineering one of the key products lines of SmartDocs.
Key Responsibilities:
- Manage the end-to-end engineering process to ensure the product releases are released successfully as per the published product roadmap
- Coordinate requirements prioritization and product managers
- Release products with proper quality
- Coordinate code reviews and ensure proper development guidelines are adhered to
- Coordinate QA testing with QA teams
- Coordinate proper documentation is released
- Coordinate with DevOps engineers to maintain proper development landscape
- Nurture and expand the dynamic development team that is nimble and can meet the requirements of the product managers
Key experience and required skills:
- At least 2 years' experience managing successful development teams building modern web applications in the role of “Developer Manager” or Engineering Manager” or higher
- Experience as a senior Java developer for at least 2 years with full hands-on development experience
- Excellent understanding of modern web application architectures and architecture patterns
- Expertise in Agile and agile-type processes
- Experience being part of SaaS product development is a definite plus
- Significant experience in management reporting and communication to executive leadership teams
Success Factors
The ideal candidate would have been part of one or more startups that delivered modern web applications, preferably SaaS products in enterprise space. The ideal candidate will be a proper mix of management skills and technical prowess.
What we offer
SmartDocs is a modern progressive product company with the mission of delivering awesome Procure to Pay platform to medium and large enterprises to optimize and streamline business processes. We offer:
- Awesome workplace
- Cool benefits
- Cutting tech stack
- Socially Impactful products
- Multiple learning opportunities
What we expect
We are looking for a dynamic leader with the following key traits
- Responsibility
- Accountability
- Flexibility
- Team player
- Awesome communication skills
Position: Java developer
Experience: 4-5 years
Notice period- immediate to 7 days
• Core Java, J2EE, Spring, Spring Boot, Angular, JavaScript, JQuery, Bootstrap, CSS3, HTML, Ajax, JSON, SQL, PLSQL, Web Services, Restful API’s
• Having good experience in writing complex database queries.
• Should be a quick learner and keen on learning new technologies
• Good knowledge in Object Oriented Programming Principles, Design Patterns and Software Architecture
• Experience with building SaaS-based web applications
• Ability to work as part of a team and offer new ideas
• Working knowledge of GIT version control system
• Product development background.
- You have 4-8 years of experience in Frontend for web based applications with strong understanding of HTML, CSS, JavaScript, Frameworks like Angular or React
- You love building things, and have built complex consumer web applications in the past.
- You have a sound understanding of data structures and algorithms.
- You are an expert in HTML, CSS, JavaScript and jQuery.
- You are an expert in at least one JavaScript framework, such as Angular 7+, React or Vue.
- You understand how website-backend interacts with frontend as well as external APIs.
- You enjoy mentoring others and helping them solve challenging problems.
● Responsible for developing high end web applications in various areas related to
SAAS (Software as a service)
● Developing ideas for new programs, products, or features by monitoring industry
developments and trends
● Collaborating with the front-end developers and other team members to establish
objectives and design more functional, cohesive codes to enhance the user
experience
● Liaise with developers, designers and customer success teams to identify new
features
● Should have experience to integrate & customize third party plugins
● Knowledge of SaaS or e-commerce industry will be preferred
Required Skills:
● 5-7 years’ experience as a Sr. Web Developer in developing web applications
● Strong experience in PHP, MySQL, Laravel, Rest APIs, Ajax & jQuery
● Good exposure in Payment Gateway process
● Should have good exposure in Server Setup, AWS Console, Digital Ocean,
Handling DNS and Linux/Ubuntu command line
● Fluency or good understanding of Nodejs & MongoDB will be preferred
● In-depth understanding of the entire web development process such as design,
development and deployment
● Familiarity with front-end languages like HTML, JavaScript and CSS
● Strong understanding of the web development and programming techniques and tools
● Focus on efficiency, user experience, and process improvement
● Excellent analytical and time management skills
● Excellent communication and problem-solving attitude
● Familiarity with SaaS Products is a plus
● Degree from IT/Computer Science background is preferred
Biddano is seeking for an analytical, result driven, multi-skilled candidate for design for the position of Backend Developer. He/She will be responsible for programming languages and tools to analyze current codes and industry developments, formulate more efficient processes, solve problems and create a more seamless experience for users.
The ideal candidate will have strong personal accountability for results, strong commitment to teamwork in support of the company's success, adherence to ethical business practices, and comfort operating in a start-up environment with an ability to prioritize and drive actions to closure.
a start-up environment with an ability to prioritize and drive actions to closure.
Backend Developer
Responsibilities:
- Participate in the entire application lifecycle, focusing on coding and debugging
- Write clean code to develop functional REST APIs Using Django/Python or NodeJs
- Troubleshoot and debug applications
- Perform unit test cases to optimize performance
- Manage cutting-edge technologies to improve legacy applications
- Collaborate with Front-end developers to integrate user-facing elements with server side logic
- Gather and address technical and design requirements
- Provide training and support to internal teams
- Build reusable code and libraries for future use
- Liaise with developers, designers and system administrators to identify new features
- Follow emerging technologies
Skills Required:
- Proven work experience as a Back-end developer
- In-depth understanding of the entire web development process (design, development and deployment)
- Hands on experience with programming languages like Python (Required), typescript(Required), Java.
- Working knowledge of CMS framework
- Familiarity with back-end languages (e.g. HTML, JavaScript and CSS)
- Excellent analytical and time management skills
- Backend:
- Django/DjangoREST, Python (Prefered) or NodeJs.
- Good experience of microservices.
- Hosting and Deployment Solutions:
- Good understanding of AWS which includes(All required):
- Good expertise in Linux.
- EC2 instance management.
- Scalability (Horizontal or Vertical) which includes autoscaling.
- Proper use of S3 for static file management.
- SNS or AWS email service.
- AWS resource cost optimization.
- Proper knowledge of Load Balancers.
- Teamwork skills with a problem-solving attitude
Experience :
- Minimum 4-7 years of experience as a Backend Developer
- B.tech Computer Science, Engineering or similar relevant field