
Excellent communication and analytical Skills
∙ Strong leadership and management skills
∙ Must have excellent interpersonal skills
∙ Excellent written and verbal communication
∙ Active listening and Problem solving skills
∙ Ability to multitask, prioritize, and manage time effectively
Roles and Responsibilities:
∙ A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof
∙ Keep records of customer interactions, process customer accounts and file documents
∙ Proficiently communicating with customers electronically and taking follow up of the procedures.
∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article
∙ Respond to customer queries in a timely and accurate way, via phone, email or chat
∙ Patience when handling tough cases.
∙ Take a deep dive into product key features and have keen insight/knowledge about the product.

About MMF Infotech Technologies Private Limited
Similar jobs
Responsibilities:
- Write and edit user manuals, guides, release notes and API documentation.
- Create enterprise grade how-to videos for our customers.
- Occasionally write SEO articles for the CoverSelf blog.
- Collaborate with product managers, software developers, and subject matter experts to gather information about product features and functionality.
- Translate complex technical concepts into simple language tailored to the target audience.
- Maintain and update existing documentation to ensure accuracy and relevance.
- Follow documentation standards and style guidelines
Qualifications:
- 3+ years of technical writing experience in a software company.
- 1+ years of creating video content like how-to/guide videos
- Worked with any video editor tools like SnagIT, Camstasia.
- Bachelor’s degree in English, Communications, Computer Science, or a related field.
- Excellent written communication skills with attention to detail.
- Basic knowledge of software development processes (e.g., SDLC).
- Ability to learn new technologies quickly and adapt to evolving requirements.
Looking for Java Developer| Mumbai to join a team of rockstar developers. The candidate should have a minimum of 4+ yrs. There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers)
Company Background - CodeVyasa is a Software Product-Engineering and Development company that helps Early-stage & Mid-Market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q1 2024
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Minimum of 4 years of experience as a Java Developer.
- Proficiency in Hibernate development.
- Aptitude for learning new technologies quickly.
- Good problem-solving and analytical skills.
What We Offer:
- Glassdoor rating of 4.8, indicating high employee satisfaction.
- Free healthcare benefits.
- Strong focus on upskilling and professional development opportunities.
- Diverse and inclusive work environment.
- Competitive compensation and benefits package.
- Emphasis on maintaining a healthy work-life balance

Skills:
- Expertise in Python 3 on AWS serverless
- Experience in AWS serverless stack Appsync, Lambda, Cognito, API Gateway, DynamoDB, Elasticsearch, SQS, S3, Code commit & Code Deploy.
- Proficient in modern microservice-based architectures and methodologies.
- Experience in a database technology, preferably No-SQL such as AWS DynamoDB.
- Build human-centric UX with us using technologies like React, TypeScript, GraphQL, and CSS-in-JS.
- Experience building data processing pipelines (SQS, Kinesis, DynamoDB, AWS Lambda, or similar)
- Deep technical hands-on experience developing in REST/JSON or SOAP/XML, combined with strong knowledge of concepts such as CORs (Cross Origins Resources), headers, security, JSON and http concept.
- Experience with Github and advanced Github features (good to have).
- Must have worked as a part of Agile Teams and DevOps practices such as continuous Integration tools (e.g. Jenkins), code repository, creating CI/CD pipelines is required.

Job for Front end Developer
WFH
Lead Front end engineers
Skill sets are:
- Typescript
- Javascript
- React
- Redux - global state management experience.
Good to have Back End Javascript experience as well as there might be times when the front end team has to do some back end work (which is the bulk of engineering work).
- Front End Lead (who is a PM / Scrum Master)
- Sr. Front End person who can do Client Interaction i.e. good Communication Skills.
- UI Engineer / Architect who has evolved as a Manager who can take care of Delivery of Front End team only.
- This role will interact with the Product Team to understand the product requirements so that he can be the point of contact for Product Requirements.
The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.
Responsibilities
- Recruitment and Hiring.
- Training and Development.
- Employer-Employee Relations.
- Maintain Company Culture.
- Manage Employee Benefits.
- Create a Safe Work Environment.
- Handle Disciplinary Actions.
Qualifications
- Bachelor's degree or relevant experience
- Strong recruiting and demonstrated ability to improve talent acquisition strategies
- Demonstrated expertise in training managers and employees
- Strong organizational, critical thinking and communications skills
- Attention to detail and good judgement

- 1+ years of experience in any technology like VB.Net, ASP .Net etc.
- Currently working on live projects
- Problem solving skills
- Go getter attitude
There will be rigouros training provided on



Role Description:
- Lister is actively engaged with client across digital transformation and engineering
- As a part of this engagement, you will be working with our clients on solution design and architecture, technology decisions, while co-ordinating technical efforts for the team
- As a Technical Lead:, You will need to collaborate with Solution Architects define technology
- roadmap, evaluate/recommend technologies, architect and design solutions, Work
- with other developers to oversee the development and implementation
- You will translate functional requirements from business stakeholders to the technical
- team for implementation
- You will need to troubleshoot design flaws and system bottlenecks
- You will have to be hands-on with code reviews and evaluate implementation for performance and scale
- Manage communication between our clients and internal teams in India and USA
- Coordinate with the offshore team to deliver projects across work streams, Identify risks, issues and blockers to progress and mitigate them for the team
- Rapidly gain an understanding of project requirements and drive execution
- Work with delivery team to ensure the highest quality of materials are being produced and all client needs are met.
Skills Required:
- Excellent understanding of backend and frontend components in the following stack: NodeJS, TypeScript, Javascript, ReactJS, multiple RDBMS and NoSQL databases like Postgres, MySQL, MongoDB Experience of working on AWS services (Lambda, Step functions, SQS, S3 SNS)
- Microservice design pattern is a must
- Experience in Docker, Kubernetes, containerization and CI/CD pipelines is preferable
- Experience in software development tools like Prettier, CodeCov, Snyk, etc..
- Excellent verbal and written communication skills; client facing and interpersonal skills; must be a listener, a presenter, and a people-person
- Experience in Designing scalable architecture systems for Node-based applications
- Ability to grasp complex implementations; Proven results of delivering client solutions
- Should have experience of working with offshore team
- Experience in working on large scale technology transformation projects for product companies is preferable
- Technology contributions to open source projects will be an added advantage
- Should have completed Certifications or training on AWS (AWS Solutions Architect), NodeJS, front-end frameworks.




