Responsibilities
· Handle inquiries and requests from customers and address their needs
· Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
· Meet regularly with other team members to discuss progress and find new ways to improve business
Serve as a brand ambassador for existing and new products, developing tailored sales pitches to each client.
· Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.
· Generate progress reports for clients and senior leaders within the organization
· Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Required skills and qualifications
· Internship or professional experience in a sales or customer service role
· Ability to multitask and juggle several responsibilities simultaneously
· Strong written and verbal communication skills
· Excellent organizational skills and attention to detail
Shubham Vishwakarma
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About Ticker Ltd
About
Tickerplant Limited is one of the leading global content providers in the financial information services industry that integrates and disseminates ultra-low latency data feeds, news and information. Real-time market data and information is distributed in a user-friendly and flexible format on Tickerplant's own state-of-the-art platform as well as on third- party websites, including mobile phones, at competitive prices. Tickerplant's adoption of open technology standards allows it to integrate content with rich features and analytical tools, enhancing customer experience through customized delivery and display of data and tools. Resilient data management system and dedicated teams of information and technology specialists ensure the highest standards of data security, completeness, quality and authentication.
Candid answers by the company
Ticker is into the FinTech Industry and specializes in below products:
PRODUCTS:
MarketView Terminal®
An integrated market data, news and analytics platform offering streaming market data from major Indian and global exchanges as well as OTC markets.
MarketView Pro (TM)
A comprehensive information suite aiding critical business data intelligence providing a wealth of information that captures the entire essence from published information sources and converts diverse information into an organized and digitized library.
MarketView Mobile®
A userfriendly application for mobile phones providing real-time streaming market data from Indian and global exchanges as well as OTC markets.
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