
Responsibilities
· Handle inquiries and requests from customers and address their needs
· Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
· Meet regularly with other team members to discuss progress and find new ways to improve business
Serve as a brand ambassador for existing and new products, developing tailored sales pitches to each client.
· Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.
· Generate progress reports for clients and senior leaders within the organization
· Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Required skills and qualifications
· Internship or professional experience in a sales or customer service role
· Ability to multitask and juggle several responsibilities simultaneously
· Strong written and verbal communication skills
· Excellent organizational skills and attention to detail

About Ticker Ltd
About
Tickerplant Limited is one of the leading global content providers in the financial information services industry that integrates and disseminates ultra-low latency data feeds, news and information. Real-time market data and information is distributed in a user-friendly and flexible format on Tickerplant's own state-of-the-art platform as well as on third- party websites, including mobile phones, at competitive prices. Tickerplant's adoption of open technology standards allows it to integrate content with rich features and analytical tools, enhancing customer experience through customized delivery and display of data and tools. Resilient data management system and dedicated teams of information and technology specialists ensure the highest standards of data security, completeness, quality and authentication.
Candid answers by the company
Ticker is into the FinTech Industry and specializes in below products:
PRODUCTS:
MarketView Terminal®
An integrated market data, news and analytics platform offering streaming market data from major Indian and global exchanges as well as OTC markets.
MarketView Pro (TM)
A comprehensive information suite aiding critical business data intelligence providing a wealth of information that captures the entire essence from published information sources and converts diverse information into an organized and digitized library.
MarketView Mobile®
A userfriendly application for mobile phones providing real-time streaming market data from Indian and global exchanges as well as OTC markets.
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Job Description
This is an HR Generalist role wherein, you will be an integral part of our People Function team, responsible for assisting in various human resources functions and initiatives. This role offers a unique opportunity for recent graduates or individuals with limited experience to gain valuable hands-on experience and develop a strong foundation in HR practices.
Roles and Responsibilities:
1. Participate and drive creative employee engagement initiatives by coordinating with other team members.
2. Coordinate pre-onboarding schedules, induction sessions, arrange meetings with leadership, address queries, and distribute joining formalities documents, emails, etc.
3. Issuance of letters and Filing of all documents.
4. Communication : manage internal posts around company announcements, new joiners, festivals etc.
5. Handle leave management across all departments.
6. Assist in employee coordination for all internal initiatives
6. Maintaining internal data and share reports whenever required.
Good to have:
Preparing 2D creatives, Video editing, Social media management
Competencies for the role:
- Excellent verbal and written communication skills.
- Ability to prioritise, plan and complete work within the deadlines.
- Complete ownership of all tasks to ensure the desired results are achieved.
- Willingness to learn and grow.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficiency in MS Office and strong skills in Excel.
Educational Qualification:
Business Graduate with MBA (preferred).
Location:
Work from Office - Hyderabad
Salesforce Program Manager
Experience - 7+ years
Shift Timings: 2 to 11 PM IST
Location : Remote
Job Description
Mandatory Requirements:
●7–10 years of Program Management experience
●Ability to manage 3–5 accounts concurrently
●Strong stakeholder management and cross-functional coordination skills
●Excellent verbal and written communication skills
●Expert-level proficiency in Jira and Advanced Jira reporting/dashboards
●Good understanding of Salesforce ecosystem, modules, and integrations
●Experience managing project teams, budgets, schedules, and delivery governance
●Ability to work in fast-paced, high-energy environments and multitask under pressure
●Experience leading UAT, managing test cycles, and collaborating with remote teams
●Strong negotiation, conflict management, and leadership skills
Optional Requirements:
●Agile SCRUM Master Certification
●PMP Certification
●Salesforce.com Certifications (Admin, Sales, Service, Marketing, etc.)
ROLES AND RESPONSIBILITIES:
●Create, maintain, and track project plans, schedules, and progress updates.
●Ensure on-time and on-budget delivery while adhering to project governance and gates.
●Track resource utilization, timesheet compliance, and alignment with budget allocations.
●Lead and manage day-to-day execution of Salesforce-related project implementations.
●Facilitate requirement-gathering sessions, documentation, and project deliverable creation.
●Manage customer communication as the primary interface throughout the project lifecycle.
●Support end-to-end implementation activities including project planning, issue/risk
management, communication, and change management.
●Conduct review sessions with clients and internal teams at key stages of the project.
●Prepare and/or review test scripts for QA and UAT cycles; manage UAT execution and sign-off.
●Develop user enablement materials such as user guides and training documentation.
●Drive process improvements by leveraging Salesforce and business domain expertise.
●Build trusted advisor relationships with stakeholders; provide product roadmap insights.
●Lead conversations around scope, timelines, budget, risks, and escalations.
●Manage remote development teams working across different time zones.
●Adopt standardized development lifecycle processes across projects.
· Should have 5 to 6 years of work experience as a Python Developer
· Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
· Knowledge of object-relational mapping (ORM)
· Familiarity with front-end technologies (like JavaScript and HTML5)
· Should have completed B.E/B.Tech. /MCA in any field.
· Good problem-solving skills and Team spirit.
· Writing scalable code using Python programming language.
· Testing and debugging applications.
· Developing back-end components.
· Integrating user-facing elements using server-side logic.
· Assessing and prioritizing client feature requests.
· Integrating data storage solutions.
- You have a strong appreciation for design and interaction, as well as an intimate understanding and appreciation for presentation layer code.
- You love puzzles, problem-solving and have proven in-depth knowledge in a variety of tech stacks.
- You are passionate about being precise in the implementation of designs and do not compromise on quality.
- You are comfortable working in a high-pressure environment and are able to adapt to the needs of the day.
- You are open-minded and curious to learn
Expectations and Responsibilities
- See a project through from conception to finished product
- Strong organizational skills. You should not need someone to “manage” you
- Excellent verbal communication skills
- Good problem-solving skills
- Attention to detail
- Be able to push the boundaries of technology to deliver an unparalleled product
- Able to research and use cutting edge tools to deliver seamless experiences for users
We expect you to have some exposure to the following technologies
- HTML5, CSS, SASS, JS
- CSS Libraries - Boostrap, CSS Grid
- Front-end frameworks (React/Angular/Vue)
- Git







