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Responsibilities
· Handle inquiries and requests from customers and address their needs
· Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
· Meet regularly with other team members to discuss progress and find new ways to improve business
Serve as a brand ambassador for existing and new products, developing tailored sales pitches to each client.
· Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.
· Generate progress reports for clients and senior leaders within the organization
· Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Required skills and qualifications
· Internship or professional experience in a sales or customer service role
· Ability to multitask and juggle several responsibilities simultaneously
· Strong written and verbal communication skills
· Excellent organizational skills and attention to detail
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About Ticker Ltd
About
Tickerplant Limited is one of the leading global content providers in the financial information services industry that integrates and disseminates ultra-low latency data feeds, news and information. Real-time market data and information is distributed in a user-friendly and flexible format on Tickerplant's own state-of-the-art platform as well as on third- party websites, including mobile phones, at competitive prices. Tickerplant's adoption of open technology standards allows it to integrate content with rich features and analytical tools, enhancing customer experience through customized delivery and display of data and tools. Resilient data management system and dedicated teams of information and technology specialists ensure the highest standards of data security, completeness, quality and authentication.
Candid answers by the company
Ticker is into the FinTech Industry and specializes in below products:
PRODUCTS:
MarketView Terminal®
An integrated market data, news and analytics platform offering streaming market data from major Indian and global exchanges as well as OTC markets.
MarketView Pro (TM)
A comprehensive information suite aiding critical business data intelligence providing a wealth of information that captures the entire essence from published information sources and converts diverse information into an organized and digitized library.
MarketView Mobile®
A userfriendly application for mobile phones providing real-time streaming market data from Indian and global exchanges as well as OTC markets.
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Job Description:
Must-Have’s:
Kuliza helps BFSI enterprises build new-age Fintech products and platforms to power their digital business. We work with leading financial enterprises such as HDFC Life, Aditya Birla Finance, UTI MF, Birla Sun Life AMC, Coverfox, ICICI bank, VP Bank (Vietnam), Standard Chartered Bank and more and help them create world-class digital products as a part of their transformation assignments.
We are a 250+ strong team, headquartered in Bangalore with offices in other cities such as Mumbai and Singapore and have built 120+ digital products for various enterprises in India, Singapore, MiddleEast and US.
This opening is for Kuliza's Lending Software SBU which is in the business of implementing new-age lending systems/ platforms for banks and NBFCs across Indian and Global clients. More information about our lending product is available on our site: http://www.getlend.in/">www.GetLend.In
Awards and Accolades
Kuliza has been the recipient of multiple awards including the following featured ones:
- Awarded by Deloitte as one of the fastest-growing tech startups in India
- Awarded by Ernst & Young and Banking Frontier as provider of top 5 most innovative banking products in India
- Awarded by The Economic Times and Deloitte as a provider of most promising Fintech product in the Lending category in India
- Awarded by Elets as Best Lending System for NBFCs
Role Introduction
Technical leads oversee a team of personnel focused on technical issues, including software development, product releases, and engineering tasks. They are responsible for the end to end operations of the Development team. They often evaluate their team's work processes and best practices and implement changes to streamline operations.
Role Base Location: Bangalore
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- Participate in code reviews, design reviews, architecture discussions
- Understanding the requirement and design/develop sustainable and agile application architecture
- Proactively identify architectural weaknesses and recommend appropriate solutions
- Proactively share technical knowledge and best practices with team members
- Engage in continuous learning and adoption of new concepts, technologies, and functionality
- Utilize Lend.in Platform to deploy the customer requirements in the BFSI Sector
Must-Have Qualification
- Solid Web developer with at least 4-5 years of Java/ J2EE experience
- 3+ years of Java experience along with spring boot is mandatory
- 3+ years of professional experience with enterprise architecture and developing highly scalable websites/services
- 3+ years of experience with database design and maintenance (MySQL)
- Proficiency with back and front end caching strategies (Memcached, Redis)
- Hands-on experience developing, releasing, and maintaining large-scale software
applications
- Must be a self-starter and enjoy working in a team
- Must have led a team of size 5 to 7
- High Energy levels and passionate to try new technology stacks
Good to have Qualification
- Prior experience in BFSI/Lending domain is a strong plus
- Startup DNA
- Experience in React and React Native
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