Cutshort logo
Plobal Apps logo
Customer Success Manager
Customer Success Manager
Plobal Apps's logo

Customer Success Manager

Plobal apps's profile picture
Posted by Plobal apps
2 - 12 yrs
₹5L - ₹15L / yr (ESOP available)
Pune
Skills
Customer Success
Account Management
Key account management
Our customer success team works with Enterprise customers spread across North America
(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Plobal Apps

Founded :
2015
Type :
Services
Size :
20-100
Stage :
Profitable

About

Plobal Apps is a mobile commerce platform that helps Shopify and Shopify Plus brands to create mobile apps and enhance their customers' shopping experience. Plobal Apps is a mobile commerce platform that specializes in creating mobile apps for Shopify and Shopify Plus brands. The company has a proven track record of delivering a remarkable shopping experience to customers, with mobile accounting for almost 70% of total visits on Shopify stores. Plobal Apps has worked with distinguished brands such as Bailey's Blossoms, Sniper Gang, Baby Online, Heavenly Couture, and hundreds more to carve out a comprehensive mobile commerce success journey for them. The platform helps brands to create mobile apps that are tailored to their specific needs, providing a seamless shopping experience for their customers. Plobal Apps solves the problem of brands struggling to provide a mobile-friendly shopping experience, which is becoming increasingly important in today's digital age. The company operates in the mobile commerce space, serving Shopify and Shopify Plus brands across various industries.
Read more

Company video

Plobal Apps's video section
Plobal Apps's video section

Connect with the team

Profile picture
Tapasvita Mali
Profile picture
Abhishek Jain
Profile picture
AtulPoharkar
Profile picture
Siddharth Deswal
Profile picture
Tejas Phatak
Profile picture
Rohit Srivastav
Profile picture
Shweta Shubhdarashini
Profile picture
Plobal apps
Profile picture
Vikash Kumar
Profile picture
Tanvee Moghe
Profile picture
Sonia Malani
Profile picture
Akash Doshi
Profile picture
Rohit Bhandare
Profile picture
Sachin Bukkawar
Profile picture
Akshay Murkute

Company social profiles

bloglinkedinfacebook

Similar jobs

Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Gurugram
0 - 1 yrs
₹1L - ₹2L / yr
HR management

Hiring incentive is Rs. 3,000

RP: 15 days

Stipend offered to candidate will be upto 15k.

And minimum 3 months of TA (talent acquisition) experience is required.

Looking for male candidates only.

Location: Gurgaon, Sec 15

Read more
Prodigy placement
Niyati Prodigy Placement
Posted by Niyati Prodigy Placement
Gandhinagar
1 - 3 yrs
₹1.5L - ₹2.5L / yr
Field marketing
Marketing
Communication Skills
Retail

Job Title: Field Marketing Executive (Only Female)

Industry: Jewellery Retail

Location: Gandhinagar

Experience: 1 to 3 Years

Job Type: Full-time

Key Responsibilities:

  • Promote jewellery store offers, schemes.
  • Visit residential areas, markets, societies, and commercial zones for promotions
  • Generate leads and encourage walk-ins to the jewellery showroom
  • Coordinate with store staff for campaign planning and execution
  • Collect customer feedback and market information
  • Maintain daily activity and lead reports
  • Support festive and promotional events and Door to door marketing and explain jewellery showroom work and details

Requirements:

  • Good communication and convincing skills
  • Comfortable with field work
  • Knowledge of local market is an advantage
  • Customer interaction skills
  • Basic sales and marketing knowledge
  • Confidence and positive attitude
Read more
DevDarshan
at DevDarshan
1 recruiter
Suyash Taneja
Posted by Suyash Taneja
Remote only
3 - 10 yrs
₹20L - ₹30L / yr
skill iconFlutter
DART
skill iconAndroid Development
skill iconiOS App Development
Mobile App Development

DevDarshan is a devotional platform launched by IIT graduates to promote the teachings of Indian culture and the Hindu way of life in India around the world. In the 21st century, where everything around is digitized then why not temples. That’s the idea behind DevDarshan.We’ve built a community of devotees from multiple Countries, through our Mobile Application that connects Temples and Devotees, have successfully raised seed investment and also started to generate revenue for the temples and Priests associated with us. Right now we are looking to grow our team and build new exciting features for devotees all around the world.

This is where you come in.

We are looking for a passionate and self-motivated individual to help our mobile application.


Requirement:

  • Solid understanding and Proven working experience of Flutter, Dart, Flutter UI, and animations.
  • Extraordinary sense of architecture, design, and writing clean code using reusable components
  • Should have experience working with native technologies like Android, iOS
  • Experienced in working with remote data via REST and JSON
  • Should have published one or more mobile apps in Google Play or App Store
  • Experience working in an agile development process
  • Proficient understanding of code versioning tools, such as Git.
  • Write clear, maintainable, and testable code that you are proud of


The Role

This role is a senior developer role which will naturally progress into a Mobile App Team Lead role.


The ideal candidate will need to have complete ownership over the development aspect of the mobile app.


Read more
LMV financial Services PvtLtd
Bhawna Tanwar
Posted by Bhawna Tanwar
Hyderabad
0 - 2 yrs
₹1.2L - ₹1.4L / yr
Communication Skills
Lead Generation

Hi All,

Greetings from LMV Group


We are hiring  Female Telecallers

Education - Any graduate fresher is eligible

Age limit - 18 TO 28 years

Experience required - Fresher 0 to 6 months is required

Languages known - Telugu, English


candidate must have good communication skills.





Read more
Srijan Technologies
at Srijan Technologies
6 recruiters
Srijan Technologies
Posted by Srijan Technologies
Remote only
5 - 12 yrs
₹7L - ₹20L / yr
Drupal
Drupal 8
drupal 7
skill iconPHP
Object Oriented Programming (OOPs)
+8 more

Requirement:

- Must have 5+ years Drupal programming experience.
- Good experience in Drupal 7 and 8 implementations.
- Good understanding of MY SQL and relational databases.
- Should have a good understanding of OOPs concept and latest features.
- Should have an understanding of Design Patterns like Singleton, factory, etc.
- Should have at least worked on MVC frameworks like CodeIgniter,CakePHP, Laravel.
- Good understanding of web technologies
- Good understanding of front-end development HTML5, CSS3, JavaScript, Jquery skills.
- Good Git version control knowledge.
- Contribution to open source community.
- Experience in Drupal 7 of 5+ years.
- Good with RDBMS & writing custom SQL
- Drupal API experience
- Must have PHP, JavaScript, AJAX, HTML and CSS experience
- Should be able to code as per Drupal standard coding
- Should be well versed with implementation and configuration of most commonly used modules
- Experience with CSS Frameworks such as Twitter Bootstrap. Communication Responsibilities:
- Deliver engaging, informative and well-organized presentations.
- Strong command of English language (both verbal and written).
- Resolves and/or escalates issues in a timely fashion.


Other Skills

  • Disseminate technology best practices.
  • Work with senior developers in adoption of new technologies within our Technology practice
  • Good team player with ability to lead multiple technical teams.
  • Excellent relationship building skills.
  • Ability to work under pressure with a solid sense for setting priorities.
Read more
Rlogical Techsoft Pvt. Ltd.
Ahmedabad
2 - 5 yrs
₹2L - ₹10L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+5 more

Job responsibility

 

  • A strong understanding or work experience of all phases of software development life cycle including analysis, design, functionality, testing and support.
  • Deep experience with troubleshooting, HTTP traffic inspection, authentication methodologies, session management and browser automation.
  • Experience with unit testing frameworks and TDD.
  • Familiarity with architecture styles/APIs (REST, RPC).
  • Able to develop large scale web/database applications.
  • Capable of working on multiple projects with meeting multiple deadlines.
  • Maintaining and supporting multiple projects and deadlines.
  • Ability to innovate and provide functional applications with intuitive interfaces.
  • Capable of working in team environment& individually on projects.
  • Smart enough to work with Project Manager to determine needs and applying / customizing existing technology to meet those needs.
  • Ability to handle clients, understanding client requirements, coding, designing on .dot net platform, C#, asp.net. Hand on Experience with OOPS concept and Design patterns. 
  • Ability to construct user guides and Project Documentation, Project Progress Report and other documentation.

Technical Skills required: 


.Net with c# core, Ajax, MVC, linq, entity framework, ADO.net, Java script, JQuery, SQL Server, Angular (advance), Socket programming.

Read more
Leading Gaming Company
Leading Gaming Company
Agency job
via Unnati by Seemi Ejaz
delhi, NCR (Delhi | Gurgaon | Noida)
7 - 12 yrs
₹5L - ₹14L / yr
skill iconReact Native
skill iconJavascript
TypeScript
coding
Proficient with JavaScript and TypeScript
- Deep knowledge of React Native specifics
- High code quality standards and work ethics
- Experience in writing automated e2e tests
- Native mobile development experience (a plus)
Read more
Product based company
Product based company
Agency job
via Myna Solutions by Venkat B
Hyderabad
4 - 6 yrs
₹6L - ₹10L / yr
MEAN stack
skill iconNodeJS (Node.js)
Job Title: Meanstack Developer

Work Location: Hyderabad

Experience:4 to 6 Years

Package:Upto 10 LPA

Notice Period:Immediate Joiners

Its a Full Time Opportunity with Our Client

Mandatory Skills:Skills :-Nodejs,Angular & Meanstack

Responsibilities:
--Strong hands on experience in latest version of AngularJS, Angular, NodeJS, Microservices, MongoDB.
--Experience in design and architecting portal solution • Strong hold on JavaScript
--Hands on experience in creating Microservices using NodeJS and ExpressJS.
--Perform 3rd party API integration with NodeJS.
--Hands on experience in HTML5, CSS3, JS libraries like Bootstrap, JQuery, Angular Material.
--Exposure working in an agile development environment.
--Strong analytical and problem-solving skills
--Knowledge of SVN/Git repository
--Good Communication and client facing experience.
Read more
Delmish Technologies Private Limited
Drishan Dang
Posted by Drishan Dang
NCR (Delhi | Gurgaon | Noida), NCR (Delhi | Gurgaon | Noida)
2 - 3 yrs
₹3L - ₹4L / yr
skill iconAndroid Development
skill iconJava
SDK
RESTful APIs
Retrofit
+5 more
Immediate Requirement!! This is a key role in the company and the model is driven on mobile applications. It’s a solution driven role involving identification, modification and adaptation. A brilliant opportunity to learn and grow your skill set Responsibilities and Duties You would work on an upcoming E-commerce and social interaction platform. Work on existing and new product development. Designing and executing systems and processes to ensure smooth user experience. Work on design and development of chat modules. Required Experience, Skills and Qualifications 1. Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes 2. Familiarity with RESTful APIs to connect 3. Android applications to back-end services 4. Strong knowledge of Android UI design principles, patterns, and best practices 5. Knowledge of the open-source Android ecosystem and the libraries available for common tasks 6. Familiarity with cloud message APIs and push notifications 7. Understanding of Google’s Android design principles and interface guidelines 8. Proficient understanding of code versioning tools, such as Git
Read more
QToss Technology Solution Private Limited
Noida, NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹3L - ₹9L / yr
MEAN stack
MERN Stack
skill iconNodeJS (Node.js)
skill iconJavascript
Fullstack Developer
+3 more

Duties and responsibilities:

  • Design and defining architecture of complex web applications and microservices.
  • Address and improve any technical issues
  • Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems

Requirements and Qualifications:

  • Previous working experience as a MEAN Stack Developer for 3 years
  • BSc/B.tech degree in Computer Science or similar relevant field 
  • In-depth knowledge of NodeJS, ExpressJS or Restify
  • Experience implementing applications using Angular or React
  • Experience creating front end applications using HTML5, Angular, LESS/SASS
  • Hands-on experience with JavaScript Development on both client and server-side
  • Experience with modern frameworks and design patterns, minimum one-year experience with MEAN stack paradigm
  • Knowledge of the following will be considered as an advantage:
    • Consumer Web Development Experience for High-Traffic, Public Facing web applications
    • Experience with cloud technologies like AWS or google cloud is also a plus
    • Creating secure RESTful-based web services in Node js and Express and MongoDB.
    • Continuous integration (Jenkins/Hudson) and version control (SVN, Git)

 

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos