Cutshort logo
Plobal Apps logo
Customer Success Manager
Customer Success Manager
Plobal Apps's logo

Customer Success Manager

Plobal apps's profile picture
Posted by Plobal apps
2 - 12 yrs
₹5L - ₹15L / yr (ESOP available)
Pune
Skills
Customer Success
Account Management
Key account management
Our customer success team works with Enterprise customers spread across North America
(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Plobal Apps

Founded :
2015
Type :
Services
Size :
20-100
Stage :
Profitable

About

Plobal Apps is a mobile commerce platform that helps Shopify and Shopify Plus brands to create mobile apps and enhance their customers' shopping experience. Plobal Apps is a mobile commerce platform that specializes in creating mobile apps for Shopify and Shopify Plus brands. The company has a proven track record of delivering a remarkable shopping experience to customers, with mobile accounting for almost 70% of total visits on Shopify stores. Plobal Apps has worked with distinguished brands such as Bailey's Blossoms, Sniper Gang, Baby Online, Heavenly Couture, and hundreds more to carve out a comprehensive mobile commerce success journey for them. The platform helps brands to create mobile apps that are tailored to their specific needs, providing a seamless shopping experience for their customers. Plobal Apps solves the problem of brands struggling to provide a mobile-friendly shopping experience, which is becoming increasingly important in today's digital age. The company operates in the mobile commerce space, serving Shopify and Shopify Plus brands across various industries.
Read more

Company video

Plobal Apps's video section
Plobal Apps's video section

Connect with the team

Profile picture
Tapasvita Mali
Profile picture
Abhishek Jain
Profile picture
AtulPoharkar
Profile picture
Siddharth Deswal
Profile picture
Tejas Phatak
Profile picture
Rohit Srivastav
Profile picture
Shweta Shubhdarashini
Profile picture
Plobal apps
Profile picture
Vikash Kumar
Profile picture
Tanvee Moghe
Profile picture
Sonia Malani
Profile picture
Akash Doshi
Profile picture
Rohit Bhandare
Profile picture
Sachin Bukkawar
Profile picture
Akshay Murkute

Company social profiles

bloglinkedinfacebook

Similar jobs

a global provider of Business Process Management company
a global provider of Business Process Management company
Agency job
via Jobdost by Saida Jabbar
Bengaluru (Bangalore)
4 - 10 yrs
₹15L - ₹22L / yr
SQL Azure
ADF
Business process management
Windows Azure
SQL
+12 more

Desired Competencies:

 

Ø  Expertise in Azure Data Factory V2

Ø  Expertise in other Azure components like Data lake Store, SQL Database, Databricks

Ø  Must have working knowledge of spark programming

Ø  Good exposure to Data Projects dealing with Data Design and Source to Target documentation including defining transformation rules

Ø  Strong knowledge of CICD Process

Ø  Experience in building power BI reports

Ø  Understanding of different components like Pipelines, activities, datasets & linked services

Ø  Exposure to dynamic configuration of pipelines using data sets and linked Services

Ø  Experience in designing, developing and deploying pipelines to higher environments

Ø  Good knowledge on File formats for flexible usage, File location Objects (SFTP, FTP, local, HDFS, ADLS, BLOB, Amazon S3 etc.)

Ø  Strong knowledge in SQL queries

Ø  Must have worked in full life-cycle development from functional design to deployment

Ø  Should have working knowledge of GIT, SVN

Ø  Good experience in establishing connection with heterogeneous sources like Hadoop, Hive, Amazon, Azure, Salesforce, SAP, HANA, API’s, various Databases etc.

Ø  Should have working knowledge of different resources available in Azure like Storage Account, Synapse, Azure SQL Server, Azure Data Bricks, Azure Purview

Ø  Any experience related to metadata management, data modelling, and related tools (Erwin or ER Studio or others) would be preferred

 

Preferred Qualifications:

Ø  Bachelor's degree in Computer Science or Technology

Ø  Proven success in contributing to a team-oriented environment

Ø  Proven ability to work creatively and analytically in a problem-solving environment

Ø  Excellent communication (written and oral) and interpersonal skills

Qualifications

BE/BTECH

KEY RESPONSIBILITIES :

You will join a team designing and building a data warehouse covering both relational and dimensional models, developing reports, data marts and other extracts and delivering these via SSIS, SSRS, SSAS, and PowerBI. It is seen as playing a vital role in delivering a single version of the truth on Client’s data and delivering MI & BI that will feature in enabling both operational and strategic decision making.

You will be able to take responsibility for projects over the entire software lifecycle and work with minimum supervision. This would include technical analysis, design, development, and test support as well as managing the delivery to production.

The initial project being resourced is around the development and implementation of a Data Warehouse and associated MI/BI functions.

 

Principal Activities:

1.       Interpret written business requirements documents

2.       Specify (High Level Design and Tech Spec), code and write automated unit tests for new aspects of MI/BI Service.

3.       Write clear and concise supporting documentation for deliverable items.

4.       Become a member of the skilled development team willing to contribute and share experiences and learn as appropriate.

5.       Review and contribute to requirements documentation.

6.       Provide third line support for internally developed software.

7.       Create and maintain continuous deployment pipelines.

8.       Help maintain Development Team standards and principles.

9.       Contribute and share learning and experiences with the greater Development team.

10.   Work within the company’s approved processes, including design and service transition.

11.   Collaborate with other teams and departments across the firm.

12.   Be willing to travel to other offices when required.
13.You agree to comply with any reasonable instructions or regulations issued by the Company from time to time including those set out in the terms of the dealing and other manuals, including staff handbooks and all other group policies


Location
– Bangalore

 

Read more
Alyke
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
4 - 7 yrs
₹15L - ₹25L / yr
skill iconReact Native
UIUX
UIUX RESPONSIVENESS
MOBILE APP

Job description


About the Company

Alyke, recognized as India's first friendship app, is revolutionizing how people connect and build lasting friendships. With over 1 million users, we stand out for our innovative matching algorithm that connects people based on shared interests and proximity. Join a passionate team dedicated to reshaping the landscape of social connections while working on exciting, user-centric projects.


Role Overview:

We are seeking a highly skilled and experienced Senior Mobile Application Developer to lead the development of cutting-edge mobile applications using React Native. The ideal candidate will have a deep understanding of cross-platform development, UI/UX design, and advanced integrations such as CleverTap, Firebase, Firestore Chat, Sentry, Adapty, and in-app purchases. You will play a key role in ensuring the security, scalability, and performance of our applications while collaborating with cross-functional teams to deliver world-class mobile experiences.




Application Development:

  • Design, develop, and maintain high-quality mobile applications using React Native for both iOS and Android platforms.
  • Ensure cross-platform compatibility, responsiveness, and optimal performance across devices.


Integrations:

  • Implement and manage integrations with third-party services such as:
  • CleverTap for user engagement and analytics.
  • Firebase (Firestore, Realtime Database, Cloud Messaging, Dynamic Links) for backend services.
  • Firestore Chat for real-time messaging features.
  • Sentry for error tracking and monitoring.
  • Adapty for subscription management and in-app purchases.
  • Ensure seamless integration of in-app purchases and subscription workflows.


CI/CD Pipeline Management:

  • Set up and maintain CI/CD pipelines using Bitrise and Fastlane for automated builds, testing, and deployments.
  • Automate the release process to the App Store and Google Play Store, ensuring compliance with platform-specific guidelines.
  • Manage code signing, versioning, and release notes as part of the deployment process.


UI/UX Implementation:

  • Collaborate with designers to translate UI/UX designs into functional, intuitive, and visually appealing interfaces.
  • Implement smooth animations and transitions to enhance user experience.


State Management and Architecture:

  • Implement robust state management solutions using libraries like ReduxMobX, or Context API.
  • Follow best practices for application architecture and code organization.


Security Best Practices:

  • Implement security best practices to protect user data and application integrity.
  • Ensure compliance with data protection regulations (e.g., GDPR, CCPA).
  • Secure API communications, authentication, and authorization mechanisms.


Performance Optimization:

  • Identify and resolve performance bottlenecks to ensure smooth and responsive applications.
  • Optimize applications for speed, scalability, and resource efficiency.


Collaboration and Leadership:

  • Work closely with backend developers, designers, and product managers to deliver high-quality features.
  • Mentor junior developers and provide technical guidance to the team.
  • Stay updated with the latest trends and technologies in mobile development.


Qualifications:


  • Bachelor’s degree in Computer ScienceEngineering, or a related field (or equivalent experience).
  • 5+ years of experience in mobile application development, with at least 3+ years of hands-on experience in React Native.
  • Proven experience with CleverTapFirebaseFirestore ChatSentryAdapty, and in-app purchases.
  • Hands-on experience setting up and managing CI/CD pipelines using Bitrise and Fastlane for automated deployments.
  • Strong portfolio showcasing mobile applications developed and deployed to the App Store and Google Play Store.
  • Experience with native mobile development (iOS/Android) is a plus.
  • Familiarity with agile methodologies and project management tools (e.g., Jira, Trello).



Technical Skills:

  • Proficiency in JavaScript/TypeScript and React Native.
  • Experience with state management libraries like Redux or MobX.
  • Strong understanding of RESTful APIs and GraphQL.
  • Expertise in Bitrise and Fastlane for CI/CD automation.
  • Knowledge of security best practices for mobile applications.


Soft Skills:

  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills.
  • Ability to work in a fast-paced, team-oriented environment.



Why Join Us?

  • Impactful Work: Lead the development of innovative mobile applications used by a global audience.
  • Cutting-Edge Technology: Work with the latest tools and technologies in mobile development.
  • Collaborative Environment: Be part of a supportive and innovative team that values creativity and professional growth.
  • Competitive Compensation: Enjoy a competitive salary, comprehensive benefits, and opportunities for career advancement.


Bonus:

  • Familiarity with testing frameworks for mobile apps.
  • Experience working in fast-paced startup environments.
Read more
Qrata
at Qrata
7 recruiters
Prajakta Kulkarni
Posted by Prajakta Kulkarni
Remote, Mumbai
2 - 6 yrs
₹3L - ₹7L / yr
Recruitment
Recruitment/Talent Acquisition
it recruiter
Outbound Recruitment
Recruiter
+1 more

At Qrata, our people are our most important resource. We’re looking for a highly skilled recruiter to become one of them, and to help us find them. The ideal candidate will have prior experience in recruitment or human resources, with knowledge of screening, interviewing, and hiring practices. If you have a passion for finding untapped talent, driving company growth, and helping individuals find promising careers, we want to hear from you.

Objectives of this Role

  • Work closely with partners to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations
  • Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent
  • Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
  • Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
  • Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements

Skills and Qualifications

  • 2 -5 years’ experience in recruitment (IT recruitment plus)
  • Exceptional communication, interpersonal, and decision-making skills
  • Advanced knowledge of MS Office, database management, and internet search
  • Familiarity with job boards
Read more
Defacto Technologies Pvt Ltd
Navi Mumbai, Mumbai
1 - 2 yrs
₹5L - ₹7L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
skill iconHTML/CSS
+1 more

 

We are looking for a Back-end developer to join our engineering team and help us develop and maintain various software products.


Experience: 0-2 years 

Prerequisites:


  • In-depth understanding of web development process 
  • Familiarity with Java and Spring frameworks preferably Spring Boot
  • Familiarity with Node JS
  • Basic understanding of front-end technologies, such as JavaScript, HTML, CSS.
  • Experience with working on REST API (GET, POST, PUT, PATCH, DELETE, UPDATE)

Job Description


The duties and responsibilities of a selected applicant would include:


  • Participate in the entire application lifecycle, focusing on coding and debugging.
  • Design and implement low-latency, high-availability, and performance applications.
  • Develop back-end components to improve responsiveness and overall performance
  • Collaborate with Front-end developers to integrate user-facing elements with server-side logic
  • Perform UI tests to optimize performance
  • Test and debug programs
  • Implement security and data protection solutions

If you have the desire to be a part of an exciting, challenging,+ and rapidly-growing company, and create the finest apps in a flourishing industry, please send in your applications on:

Read more
GV
at GV
1 recruiter
Hema Anjali
Posted by Hema Anjali
Remote only
3 - 5 yrs
₹5L - ₹8L / yr
Graphic Designing
Graphic Designer
User Experience (UX) Design
skill iconHTML/CSS
Graphic Designer Qualifications/Skills:
• Strong graphic design skills
• Layout skills
• Analytical skills
• Creativity
• Flexibility
• Attention to detail
• Deadline-oriented
• Desktop publishing tools and graphic design software
• Acute vision
• Time-management skills
• Communication skills
• Handles rejection Qualifications-B.Design
Read more
Mobile Programming LLC
at Mobile Programming LLC
1 video
34 recruiters
Garima Walia
Posted by Garima Walia
Chennai
5 - 8 yrs
₹10L - ₹13L / yr
Adobe Experience Manager (AEM)
Web content management
Content Management System (CMS)
"Content Management"

Job ID: RP1041

Job Location: Chennai (After Pandemic)

Expected joining within a week

Required Experience: 5 to 8 years

  • Good at UI framework with AEM skills knowledge
  • 4+ plus years of experience with Adobe
  • Must be available to join within a week

About Us:

Mobile programming LLC is a US-based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics, and Cloud Programming.

Read more
A Product Based Company
A Product Based Company
Agency job
via Crewmates by Gowtham V
Chennai
5 - 9 yrs
₹8L - ₹9L / yr
skill iconJava
skill iconSpring Boot
Microservices
Hi Professionals,
We are looking for Java Developer for Reputed Client @ Chennai Permanent role
Work Location : Chennai
Experience : 4+ Years
Skills : Java, Microservices, Springboot
Notice period : Immediate to 30 Days

Regards,
Pavithra R,
Read more
Oogram Technologies Pvt Ltd
Sruthi Keerthi
Posted by Sruthi Keerthi
Hyderabad
2 - 10 yrs
₹2L - ₹10L / yr
Sales
Business Development
Broadcasting
Solution selling
OTT
+1 more
Role: Business Development Manager

Position open for Sales professional who has experience in sales and business development for Set Top Boxes /OTT services/IPTV for Cable TV Operators, Broadcasters and Content Aggregators. Person should take of full responsibility of entire Cycle of Sales in organisation and report to CEO.

• He/She must be able to handle team from different location and also work as a sole player in sales department. • Making Sales presentations, collateral and other marketing materials to maximize sales acquisition effectiveness and conversation rate of qualified leads to become customers. • Generate sales pipeline, qualifying opportunities, and accurately forecast pipeline via all channels that convert into new customer acquisitions including trade shows, email, social media, website, and direct mail. • Maintain quality service by establishing and enforcing organization standards, to be a perfect representation of organisation • Business case creation and presentation to CXO organization within organisation. • Contribute to team’s effort by accomplishing related results as needed. • Maintain knowledge and awareness of competitors' products, pricing, discount structures and overall strengths and weaknesses • Generate business opportunities and manage the sales process through to closure of the sale and meet the quarterly sales goals. • Work on Client meeting / solution pitch / RFP response / RFI response / presentation / proposal writing. • Brainstorm new and creative growth strategies and conducts research on the clients, market, vendor competition, possible tie-ups and go-to-market strategies Business

Skills Required: • Good communication Skills, Lead generation and case qualification, nurture sale and effective closing Skills; • Motivation for Sales, Prospecting Skills, Sales Planning, address and/or create Customer Needs and sell related products, • Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism.

Industry: Broadcast Media
Read more
Pune
0 - 2 yrs
₹1L - ₹3L / yr
Communication Skills
Research tools
Data Aggregation
Office Address Near Hotel Great Punjab on Baner Road- cross Vasudha House - Aditi Samruddhi, 4th floor, S. NO. 173/4, Baner, Pune – 411045 Sales Research Analyst will be primarily responsible for aggregating the data, manually and leveraging the automation tools. Work with the Business Analyst to understand the data needs. Understand the client target profile and sales approach. Understand, define and expand the client ecosystem. Define the lead qualification rules and refine those based on the client feedback. Understand and leverage the sources of information. Understand the tools to research the data and also capture the data. Keep adding to the sources of information. Work with the automation team to automate the search to the extent possible. Update the platform with the researched information. Understand and implement the data aggregation rules. Ensure the quality of the researched data and communicate the confidence level. Desired Skills and Experience Excellent web research acumen and interest. Ability to work on software platforms. Pre-sales and Business development experience Good communication skills Good understanding of the business. Structured and Process oriented. Ability to look for innovative ways to search and keep adding to the sources. Ability to communicate the need of automation. Qualification BE/ BTech / MBA- Sales & Marketing
Read more
Bee Online Communication Pvt Ltd
Hiren Joshi
Posted by Hiren Joshi
Mumbai
2 - 4 yrs
₹3L - ₹6L / yr
skill iconJavascript
skill iconPHP
skill iconCodeIgniter
skill iconNodeJS (Node.js)
NOSQL Databases
+1 more
We are looking for a PHP developer, who is dedicated to his craft, writes code that is proud of and can hit the ground running. We need you to write beautiful, fast PHP to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways. You will be a part of a creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos