Customer Success Manager

Designation - Business Analyst

Experience – Min 4+ Yrs.

Location – Ahmedabad

Roles and Responsibilities:

1. Working closely with the sales team on proposals and pitches for business.

2. Attending meetings with business development managers and acting as a technical expert.

3. Manage the entire proposal life-cycle which will include scope finalization, solution review, commercials, and proposal

submission.

4. Working closely and collaboratively with clients to devise effective solutions.

5. Ensuring that the company service can deliver on the client's requirements.

6. Working closely with clients to understand and capture requirements.

7. Replying to clients following requests for information and proposal requests.

8. Presenting proposals to clients alongside members of the sales team.

9. Producing detailed costings for clients and ensuring the contract is profitable.

10. Providing the estimation to sales team.

Must Haves:

Have exp in providing cost estimation to sales team

Have exp working in pre and post sales

Working exp in IT Service based industry

Desired Skills:

1. Possess a proven track record of accomplishments in the areas of Requirement Scoping, Functional Analysis,

Technology Solution Design, Effort, and Cost Estimation, Proposal Preparation, Client Presentations and Cross-Functional

Collaboration.

2. Should have worked on the presales role in terms of guiding on Innovations in Solution, Identifying Win Themes,

Proposal Flow, Value proposition, etc. for opportunities that include Fixed Price, T&M, and Service-based engagements.

3. Must have Hands-on experience in Solutioning, Design & estimation, sizing and proposal writing.

4. Ability to work with multiple stakeholders, business units and partners for complex opportunities.

5. Process Oriented and adherence to reporting and approval requirements.

6. Significant exposure to various technology stacks in Digital; UX, Mobility, IoT, eCommerce, etc.

7. Excellent communication and presentation skills.

8. Experience at working both independently and in a team-oriented, collaborative environment is essential.

9. Good experience with Presales, Wire framing, ballparks, estimations etc.

About the Role

We are looking for a Python Developer with expertise in data synchronization (ETL & Reverse ETL), automation workflows, AI functionality, and connectivity to work directly with a customer in Peliqan. In this role, you will be responsible for building seamless integrations, enabling AI-driven functionality, and ensuring data flows smoothly across various systems.

Key Responsibilities

• Build and maintain data sync pipelines (ETL & Reverse ETL) to ensure seamless data transfer between platforms.
• Develop automation workflows to streamline processes and improve operational efficiency.
• Implement AI-driven functionality, including AI-powered analytics, automation, and decision-making capabilities.
• Build and enhance connectivity between different data sources, APIs, and enterprise applications.
• Work closely with the customer to understand their technical needs and design tailored solutions in Peliqan.
• Optimize performance of data integrations and troubleshoot issues as they arise.
• Ensure security and compliance in data handling and integrations.

Requirements

• Strong experience in Python and related libraries for data processing & automation.
• Expertise in ETL, Reverse ETL, and workflow automation tools.
• Experience working with APIs, data connectors, and integrations across various platforms.
• Familiarity with AI & machine learning concepts and their practical application in automation.
• Hands-on experience with Peliqan or similar integration/data automation platforms is a plus.
• Strong problem-solving skills and the ability to work directly with customers to define and implement solutions.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience in SQL, NoSQL databases, and cloud platforms (AWS, GCP, Azure).
• Knowledge of data governance, security best practices, and performance optimization.
• Prior experience in customer-facing engineering roles.

If you’re a Python & Integration Engineer who loves working on cutting-edge AI, automation, and data connectivity projects, we’d love to hear from you

At Bhanzu, our mission is to make math engaging, sparking curiosity and confidence in young learners. Bhanzu has successfully raised a $16.5M Series B funding round, led by Epiq Capital, with support from Z3Partners! We are changing the way math is learned and are blossoming into India's leading math education company, positively impacting students across 15+ countries. Through Bhanzu, we aim to eradicate Math Phobia across this globe, and enable our students to pursue careers in Stem Fields, Coding, Analytics, AI and much more by ensuring their core math fundamentals are strong.

About the Founder & CEO - Neelakantha Bhanu:

• Neelakantha Bhanu Prakash is the world's fastest human calculator and India’s mental math Olympic Gold Medalist. Alongside holding four world records and 50 Limca book records, Mr.Bhanu is also a TEDx speaker and educator. He believes that the skill he has been gifted with can be passed on and taught using the right methodology and initiates in the same direction. Giving his vision of completely eradicating Math phobia a headstart Mr.Bhanu has led numerous projects for developing Arithmetic skills in students across the globe.
• He has addressed audiences across 23 countries at the CommonWealth Conclaves, Future city Summits, ISB, IITs, and Multiple other global institutions and meets about the importance of Arithmetic learning in the overall development of a child.

Responsibilities of the Candidate:

• Willing to familiarize yourself with the company's vision and mission seeking to   accomplish set goals and objectives
• Collating and maintaining client information in the CRM database
• Make calls to clients and respond to callback requests
• Email & WhatsApp conversations with potential leads
• Make potential leads understand our courses
• Convert potential leads into customers
• Learning & using our customer relations management software & others
• Related computer software

Requirements:

• Excellent written and verbal communication skills (English & Hindi)
• Ability to work under pressure
• Laptop is mandatory
• Must be graduated
• Willing to work in a startup environment (fast-paced)
• No. of days Working: 6 (Rotational off MON- FRI & Sat and Sun Compulsory working)
• If from other states of India must be willing to relocate in Bangalore

Responsibilities:

• Proactively engage with potential clients through outbound/inbound calls to introduce Firmway's software solutions and services.
• Identify and qualify prospects by understanding their business needs and explaining how our software can meet their requirements.
• Deliver persuasive sales pitches to create interest and excitement about Firmway's software and setup meetings on a daily basis for the sales team.
• Effectively handle objections and address any concerns or questions raised by potential clients during the conversation.
• Maintain accurate and detailed records of all interactions with clients in the CRM system.
• Follow-up with the prospects before the scheduled meeting and get them to join the call.
• Meet or exceed weekly and monthly targets for setting up qualified meetings with potential clients.
• Stay up-to-date with industry trends, product knowledge, and competitor offerings to effectively articulate our unique value proposition.
• Provide feedback to the marketing and product development teams based on clients' insights and needs.
• Continuously strive to improve sales techniques, product knowledge, and objection-handling skills. 

Role: Senior Software Test Engineer

Max Budget:-21 LPA  

Are you strong in code-driven test automation?

Do people come to you seeking advice on how to make testing more efficient?

As a part of multiple, small product teams practicing Agile, you will do it all: develop test strategies, test

new products, and code automated and performance tests that push our products to their limits!

Responsibilities:

• Analyze product specs, decompose complicated software systems, and design strategies to test

these systems.

• Work as an Agile team member participating in backlog grooming, sprint planning and task

estimation.

• Devise automation test strategies, expand and maintain test automation for the applications you

support.

• Represent Test Engineering in any technical discussion, decision and design involved during

product development.

• Drive adoption of new test strategies and tools you are passionate about.

• Mentor and guide others on the team.

Required experience:

• 6+ years of experience in Software Testing.

• 4+ years of automation experience testing Web, Mobile applications using Java.

• Solid experience testing and automating REST services.

• Extensive experience using SQL databases

• Experience with Git, Jenkins & Maven

• Passion for finding problems with software, figuring out solutions, and helping ensure they never

happen again.

• Strong written and verbal communication skills.

• Strong knowledge of QA methodologies, tools, and processes.

• Bright, motivated, and intellectually curious (you know if you are!)

• Bachelor’s degree in computer science or related information technology degree (or at least 7+

years of industry experience).

Preferred experience:

• Experience using NoSQL databases like MongoDB

• Experience working in cloud platforms like AWS

About us:

Arista Networks was founded to pioneer and deliver software driven cloud networking solutions for large datacenter storage and computing environments. Arista's award-winning platforms, ranging in Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and resilience. Arista has shipped more than 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Committed to open standards, Arista is a founding member of the 25/50GbE consortium. Arista Networks products are available worldwide directly and through partners.

About this role:

• You will be working with the WiFi team at Arista, developing cutting edge and next generation WiFi solutions in a fast-paced environment. The WiFi team is responsible for the end to end development of the Cloud managed WiFi product portfolio of Arista. This specific position is for the WiFi AccessPoint team.
• As a core member of the AccessPoint team, you will be working closely with relevant teams to understand product requirements, design the solution, build the software and deliver it for final validation and customer deployment.
• You will also keep track of new and emerging technologies and their impact on Arista products, come up with new and innovative ideas to improve and differentiate the product and help Arista become a leading player in the Campus space.
• You will work closely with sales and support teams to push new solutions, understand customer needs and pain points and help resolve escalations.
• You will not be limited to a single aspect of the product, it will be broad encompassing many different aspects including but not limited to developing new Access Points, designing and implementing new features, tracking new technologies and working closely with the sales and customer teams.

Requirements:

• Strong engineering and Computer Science fundamentals

• Expected to have a strong background in software development and good understanding of systems and networking areas with the knowledge of the WiFi area as an added bonus.

• Minimum 4+ years of relevant experience

• Well versed with programming in one of C/C++ languages

• Experience working in a Linux environment, developing applications or Linux drivers

• Proven experience in any of the below:

1. Network device drivers, operating system internals, Kernels, compilers, SOC architecture
2. Experience in developing Wi-Fi features (802.11), WLAN MAC Protocol, system integration, evaluate various performance parameters.
3. User space development for connectivity related products (Wireless Lan access points/ controllers, networking equipment) in one or more of following areas:

• HostAPD, Portal, RADIUS, AAA, Identity and role management, Radsec

• Tunnels, Firewall, Iptables, Flow Classification, QoS, TLS, DTLS Preferred Skills

• Experience with Wi-Fi device drivers on Linux.

• Hands-on experience in working with one or more WIFI chipset platforms

• Good System Level understanding of the Wireless AP functionality

• Experience in developing Wi-Fi features, system integration, evaluate various performance parameters

Resources:

• Arista Cognitive WiFi : https://www.arista.com/en/products/cognitive-wifi https://youtu.be/cT1INdR-xHQ https://www.youtube.com/watch?v=olPkCOT3MdA
• Arista Cognitive WiFi Datasheet: https://www.arista.com/assets/data/pdf/Datasheets/CloudVision-Wifi-Datasheet.pdf
• Arista's Approach to Software with Ken Duda (CTO): https://youtu.be/TU8yNh5JCyw
• Additional information and resources can be found at https://www.arista.com/en/

•  You should have deep understanding of NodeJS
•  You should be strong in Javascript and TypeScript
•  You should be capable of writing complex queries
•  ES6, Express, Apollo Server, Send Grid Email, Twilio SMS, Payment
• Gateway,
• Error Loggin, API Developement, API Security,
• PostGreSQL/MSSQL/MySQL, MongoDB/CouchDB
• Very good knowledge on REST API
• Good experience in Agile methodologies
• Ability to design and write code complying with coding standards
• and other factors like performance, scalability, reliability,
• reusability, modularity in mind
• You should have strong logical and problem solving skills
• Excellent communication and customer interfacing skills
• AWS certification is nice to have
• Strong proficiency with JavaScript and good to have
• ES6(Typescript) knowledge
• Knowledge of Node.js and frameworks such as Express, Restify
• Understanding the nature of asynchronous programming and its
• quirks and workarounds
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems,
• servers, and environments
• Integration of multiple data sources and databases into one
• system
• Understanding fundamental design principles behind a scalable
• application
• Competencies and Skills Required
• equires excellent analytical, problem solving, and good
• communications skills
• Must be able to work effectively with business stakeholders
• Strong passion for delivering technical solutions to business
• problems
• Understanding and mindset of Agile software delivery (Ability to
• adapt to continually changing priorities)
• Team player who understands the importance of teamwork and
• collaboration
• Passion for delivering new approaches and challenging the ‘statusquo’
• Hungry to learn and always in search of continuous improvement

We are looking for a creative Visual Designer to shape and own the user interface design of our Customer Facing documents in form of Presentations, Graphics, cast studies, collaterals, infographics.

For this role, you will collaborate with a cross-functional team, including designers, Bid Managers, Architects and Sales to ensure our branding is consistent and appealing. If you have the ability to convey messages and information through illustrations, graphics and patterns, we’d like to meet you.

Ultimately, you will design aesthetically pleasing Visuals that capture our brand and engage our audiences.

Responsibilities

• Collaborate with internal teams to define user interface requirements
• Combine various colors, shapes, and typography fonts to improve user experience
• Use drawing applications to design original graphics
• Generate clear ideas, concepts and designs of creative assets from beginning to end.
• Use visual design software to refine illustrations
• Apply sketching techniques, like gradients and contrasts to enhance digital images
• Present rough drafts to product managers and/or key stakeholders to gain approval
• Develop prototypes and models to use in various projects to maximize aesthetic consistency
• Brainstorm new ideas, layouts, and graphics
• Stay up to date with design application changes and industry developments

Requirements

• Proven work experience as a Visual Designer, UI Designer, or similar role
• Portfolio of related works (e.g. logos, animations, and graphics)
• Hands-on experience with image editing and digital sketching software, like Photoshop, Indesign and Adobe Illustrator
• Knowledge of HTML/CSS; is a plus
• Strong aesthetic skills with the ability to combine various colors, fonts, and layouts
• Ability to meet deadlines while working on team projects
• Attention to visual details
• BSc degree in Design, Visual Arts, or relevant qualification
• Minimum 3 years’ experience.

• PIM Repository changes, including adding new fields, enumerations, import/export templates, categories
• Data Load: Import product data and assets from various ERP, DAM, and other enterprise business-critical applications into the PIM application
• Data Syndication: Publishing approved Products in Enterworks PIM to consumer application
• Build PIM solution for Multi-Language data requirements & Publication Catalogs
• Participate in all testing efforts for the PIM application
• Creation, validation, and configuring of the Data Quality and Data governance workflows
• Identifies opportunities to gain efficiencies, automate, and improve data quality
• Actively engages in continuous process improvement
• Perform operations, monitoring, and support for PIM application
• Analyze/Troubleshoot and support any issues related to PIM Solution or Release installations

• 4+ years of Product Information Management (PIM) Developer experience
• Strong SQL query writing skills
• Excellent interpersonal, communication, and team-facilitation skills
• Strong analytical and problem-solving skills
• Familiarity with Agile delivery methods (i.e., Scrum, Kanban)

• Bachelor's degree in business, supply chain, or related major; MBA a plus - Computer Science classes or degree a plus
• PIM/MDM experience with other major platforms (Informatica, Riversand). EnterWorks Enable experience is a big plus