Customer Success Manager

Technical Expertise

• Advanced proficiency in Python
• Expertise in Deep Learning Frameworks: PyTorch and TensorFlow
• Experience with Computer Vision Models:
• YOLO (Object Detection)
• UNet, Mask R-CNN (Segmentation)
• Deep SORT (Object Tracking)

Real-Time & Deployment Skills

• Real-time video analytics and inference optimization
• Model pipeline development using:
• Docker
• Git
• MLflow or similar tools
• Image processing proficiency: OpenCV, NumPy
• Deployment experience on Linux-based GPU systems and edge devices (Jetson Nano, Google Coral, etc.)

Professional Background

• Minimum 4+ years of experience in AI/ML, with a strong focus on Computer Vision and System-Level Design
• Educational qualification: B.E./B.Tech/M.Tech in Computer Science, Electrical Engineering, or a related field
• Strong project portfolio or experience in production-level deployments

We are looking for A highly skilled Full Stack .NET Developer with strong hands-on experience in C#, .NET Core, ASP.NET Core, Web API, and Microservices Architecture. Proficient in developing scalable and high-performing applications using SQL Server, NoSQL databases, and Entity Framework (v6+). Recognized for excellent troubleshooting, problem-solving, and communication skills, with the ability to collaborate effectively with cross-functional and international teams, including US counterparts.

Warehouse Executive: Supporting all Warehouse related functions, Material Inspection, Quality monitoring, Packing, Material Sorting, Working Shortages. Good Excel command. ERP working experience.

Job experience with Heavy machinery warehouse like JCB, Escorts, Caterpillar etc.

As a Senior Game Programmer, you will:

o   Write high-quality source code.

o   Architect and own game features.

o   Mentor junior team members and set good examples.

Must have skills:

o   Comprehensive knowledge of game engine architecture and hands on expertise in engines like Unreal or Unity.

o   5+ years of C++ programming for games.

o   Ability to deconstruct large problems into monitorable architectures, skillfully implementing and owning them over time. Specialisms if any, like multiplayer gameplay, systems programming, backend networking, performance optimization and graphics are welcome.

o   Good understanding of 3D math and graphics.

o   Experience with large scale pipelines for asset processing.

o   Experience of having shipped a minimum of 2 game titles (preferably for consoles). 

o   Hands on knowledge of source control and asset management tools.

o   Excellent written and verbal communication skills.

Useful if you can:

o   Think critically and apply analytical skills in resolving complex issues.

o   Function effectively within a large team.

o   Quickly master tools and development processes.

Take direction and criticism

ENGINEERING MANAGER @REBEL FOODS

We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast.

The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been build on a simple system - The Rebel Operating Model.

While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.

We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.

https://jaydeep-barman.medium.com/why-is-rebel-foods-hiring-super-talented-engineers-%20b88586223ebe" target="_blank">link 1

https://jaydeep-barman.medium.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-%20cb5b0cea4dc8" target="_blank">link 2

https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db" target="_blank">link 3

https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db" target="_blank">link 4

In order to understand more about the challenges that you might face at Rebel, it’s important that we go back to the inception and get acquainted about our journey to date. From the times when excel sheets served as our POS system at stores having one brand, to our evolution as a company that uses smart kitchens - we have traversed the phone, web, and app channels over time. From being a single brand restaurant, we moved to be a parent company with a dozen restaurant brands under the umbrella, while simultaneously moving our operations from a single kitchen to more than 300 locations across 30 cities in India and in a few international locations. The team of engineers at Rebel has built one of the most unique platforms in the world that can not only help operate a kitchen with multiple brands but also aids in operating business at scale. To give you additional perspective, the team has built more than 40+ products in the last 4.5 years. The innovation spans through technologies like polygon architecture (dynamic delivery radius) for a multi-brand operation from a kitchen, to managing each step of the kitchen ops — queuing, load/prep time, batching of orders, out of the door algorithms; inventory prediction based on consumption data, personal

recommendation engine, deep integration with every aggregator, last-mile delivery app, CRM systems, multiple brand websites and apps, reporting and analytics systems, and more. Everything that was mentioned has been built on a tech stack developed by our Engineers. This enabled us to tackle the massive complexity of a multi-brand operation while keeping all parts of the business supremely efficient and optimized.

We are now building Engineering 2.0 at our company. The vision is to make technology the Brain (AI, Machine Learning, analytics to drive every business decision of the company), the Body (robotics led automation at our Kitchens, driving tremendous operational efficiency), and the Mind ( building an AI/ ML-driven virtual personal butler for customers across app, web, and voice, like Netflix of food) at Rebel. This will mean working across technologies and product/engineering teams to build solutions that would be “first - time” in the world. Engineering @ Rebel will break new grounds.

An opportunity to revolutionize the restaurant industry

Here, at Rebel Foods, we are using technology and automation to disrupt the traditional food industry. We are focused on building an operating system for Cloud Kitchens - using the most innovative technologies - to provide the best food experiences for our customers.

You will enjoy working with us, if:

• You are passionate about solving customer problems using people, processes and technology
• You are an engineer at heart, obsessed with high quality software
• You have a flair for good technical and organizational design
• You are unafraid of making bold decisions to eliminate inefficiencies and improving the velocity of software development
• You are an owner and take responsibility for outputs and outcomes
• You are willing to dive deep to solve complex software issues
• You are a teacher and mentor

Our technology ecosystem:

• Languages: Java, Typescript, Javascript, Ruby
• Frameworks and environments: Spring Boot, NodeJS, ExpressJS
• Databases: AWS Aurora MySQL, MongoDB
• Cloud: AWS
• Microservices, Service Oriented Architecture, REST APIs, Caching, Messaging, Logging, Monitoring and Alerting
• CI/CD and DevOps
• Bitbucket, Jira

You will mostly spend time on the following:

• Leading a team of software engineers; owning and developing the roadmap to support your long term vision for the services and conducting tactical execution at the same time
• Hiring, mentoring and coaching your direct reports to be the best they can be, both in their current roles and in their careers
• Liaising with product, business and leadership teams to ensure business priorities are met
• Continuously improving management and engineering processes. Planning, estimating projects and tasks and ensuring software development best practices are being followed
• Working closely with engineers on day to day activities, including writing, reviewing and troubleshooting code
• Owning services, and managing ongoing features, fixes, and daily operations of services
• Teaching and mentoring team members

We’re excited about you if you have:

• At least 15 years of experience in software development, including experience building microservices and distributed systems
• Built and led high performing engineering teams
• Experience working with complex, high traffic, and consumer facing distributed platforms
• Proven engineering knowledge and experience
• The ability to operate at a managerial level as well as diving deep and getting your hands dirty when required
• Experience in establishing software development processes and practices; A track record of good project planning and execution
• Good communication skills, both in person and via the keyboard
• Made decisions that impacted technical design, development and planning for one or more projects / programs that impacted multiple teams or functions.
• Good programming skills in one or more languages: Java, Typescript, Javascript, C#, C++, Python or Ruby
• Experience working in Cloud environments: AWS or Azure or GCP
• Experience building secure, configurable, observable services
• Excellent troubleshooting and problem-solving skills
• The ability to mentor and teach junior and senior engineers
• The ability to collaborate effectively within and across engineering, product and business teams

• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analysing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Contributes to team effort by accomplishing related results as needed.