Cutshort logo
Plobal Apps logo
Customer Success Manager
Customer Success Manager
Plobal Apps's logo

Customer Success Manager

Plobal apps's profile picture
Posted by Plobal apps
2 - 12 yrs
₹5L - ₹15L / yr (ESOP available)
Pune
Skills
Customer Success
Account Management
Key account management
Our customer success team works with Enterprise customers spread across North America
(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Plobal Apps

Founded :
2015
Type :
Services
Size :
20-100
Stage :
Profitable

About

Plobal Apps is a mobile commerce platform that helps Shopify and Shopify Plus brands to create mobile apps and enhance their customers' shopping experience. Plobal Apps is a mobile commerce platform that specializes in creating mobile apps for Shopify and Shopify Plus brands. The company has a proven track record of delivering a remarkable shopping experience to customers, with mobile accounting for almost 70% of total visits on Shopify stores. Plobal Apps has worked with distinguished brands such as Bailey's Blossoms, Sniper Gang, Baby Online, Heavenly Couture, and hundreds more to carve out a comprehensive mobile commerce success journey for them. The platform helps brands to create mobile apps that are tailored to their specific needs, providing a seamless shopping experience for their customers. Plobal Apps solves the problem of brands struggling to provide a mobile-friendly shopping experience, which is becoming increasingly important in today's digital age. The company operates in the mobile commerce space, serving Shopify and Shopify Plus brands across various industries.
Read more

Company video

Plobal Apps's video section
Plobal Apps's video section

Connect with the team

Profile picture
Tapasvita Mali
Profile picture
Abhishek Jain
Profile picture
AtulPoharkar
Profile picture
Siddharth Deswal
Profile picture
Tejas Phatak
Profile picture
Rohit Srivastav
Profile picture
Shweta Shubhdarashini
Profile picture
Plobal apps
Profile picture
Vikash Kumar
Profile picture
Tanvee Moghe
Profile picture
Sonia Malani
Profile picture
Akash Doshi
Profile picture
Rohit Bhandare
Profile picture
Sachin Bukkawar
Profile picture
Akshay Murkute

Company social profiles

bloglinkedinfacebook

Similar jobs

GlobalSignIn
at GlobalSignIn
2 recruiters
Chaitanya Sakinala
Posted by Chaitanya Sakinala
Remote only
2.5 - 5 yrs
₹5L - ₹10L / yr
Design thinking
Graphic Designing
Social Media Designing
skill iconFigma
Wordpress
+1 more

About Company:

GEVME is a Singapore-based fast-growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetize virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality.

We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.


We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management.


We’re on a mission to groom the next generation of event technology thought leaders as we grow.


Job Summary:

We're seeking a versatile Designer proficient in Figma and experienced with WordPress websites. The role focuses primarily on creating social media content, with additional responsibilities in various design areas.


Key Responsibilities:

  • Create engaging social media visuals and graphics
  • Design website illustrations
  • Develop newsletters and whitepaper layouts
  • Update and maintain WordPress websites
  • Create UI elements for web and mobile applications
  • Design marketing collateral (brochures, flyers, business cards)
  • Produce infographics and data visualizations
  • Develop icon sets for products and interfaces
  • Design presentation templates and slide decks
  • Create email marketing templates
  • Produce product mockups and packaging designs


Requirements:

  • Proficiency in Figma
  • Experience with WordPress content management
  • Ability to design for multiple formats (social media, print, web)
  • Familiarity with brand guidelines and their application
  • Effective time management skills


Preferred Qualifications:

  • Portfolio showcasing social media designs, website illustrations, and marketing materials
  • 3+ years of design experience in a technology company
  • Knowledge of current design trends in UI/UX and social media


Read more
Matellio India Private Limited
Harshit Sharma
Posted by Harshit Sharma
Remote only
5 - 12 yrs
₹6L - ₹19L / yr
skill iconDocker
skill iconDjango
skill iconPython
Internet of Things (IOT)

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

Read more
EmReach Solutions Pvt Ltd
Fizzah Dsouza
Posted by Fizzah Dsouza
Mumbai
1.5 - 2 yrs
₹4L - ₹4.5L / yr
ISTQB
Agile/Scrum
Software Testing (QA)
Smoke Testing
Regression Testing

Job description


2 to 3 years Experienced software Manual Tester.


Knowledge of Software Testing Life Cycle (STLC).


ISTQB Certified


Creating and Supporting Test Documentation


Understanding of Agile Scrum process


taking ownership of testing projects / application modules


work with development team to deliver software testing tasks on time


document test cases, execution reports, bug reports and status reports


participate in test plan meetings to understand requirements and get/give status update


Ensure product quality and reliability

Specify and execute test cases (including automation scripts if applicable) based on analyzed requirements and overall test strategy

Should know the fundamentals of software testing. For ex: Should have practical knowledge on Functionality testing (Smoke testing, Sanity Testing, Regression testing, End-to-End testing, UAT testing)

Perks and benefits


Role: Manual Test Engineer

 

Department: Engineering - Software & QA

 

Employment Type: Full Time

 

Role Category: Quality Assurance and Testing

 

Education:


UG: BCA in Computers, B.Tech/B.E. in Electronics/Telecommunication, Computers, Electrical, B.Sc in Computers, Electronics


PG: M.Tech in Electronics/Telecommunication,Computers,Electrical,MCA in Computers, MS/M.Sc(Science) in Computers, Electrical Engineering, Electronics

 

Key Skills:


Knowledge of Web application testing, API testing, 


Good to have database knowledge


Knowledge of Devops Azure


Automation testing knowledge

Excellent verbal and written Skills.

Read more
6sense
at 6sense
15 recruiters
Romesh Rawat
Posted by Romesh Rawat
Remote only
9 - 15 yrs
Best in industry
PySpark
Data engineering
Big Data
Hadoop
Spark
+2 more

About Us:

6sense is a Predictive Intelligence Engine that is reimagining how B2B companies do

sales and marketing. It works with big data at scale, advanced machine learning and

predictive modelling to find buyers and predict what they will purchase, when and

how much.

6sense helps B2B marketing and sales organizations fully understand the complex ABM

buyer journey. By combining intent signals from every channel with the industry’s most

advanced AI predictive capabilities, it is finally possible to predict account demand and

optimize demand generation in an ABM world. Equipped with the power of AI and the

6sense Demand PlatformTM, marketing and sales professionals can uncover, prioritize,

and engage buyers to drive more revenue.

6sense is seeking a Staff Software Engineer and data to become part of a team

designing, developing, and deploying its customer-centric applications.

We’ve more than doubled our revenue in the past five years and completed our Series

E funding of $200M last year, giving us a stable foundation for growth.


Responsibilities:

1. Own critical datasets and data pipelines for product & business, and work

towards direct business goals of increased data coverage, data match rates, data

quality, data freshness

2. Create more value from various datasets with creative solutions, and unlocking

more value from existing data, and help build data moat for the company3. Design, develop, test, deploy and maintain optimal data pipelines, and assemble

large, complex data sets that meet functional and non-functional business

requirements

4. Improving our current data pipelines i.e. improve their performance, SLAs,

remove redundancies, and figure out a way to test before v/s after roll out

5. Identify, design, and implement process improvements in data flow across

multiple stages and via collaboration with multiple cross functional teams eg.

automating manual processes, optimising data delivery, hand-off processes etc.

6. Work with cross function stakeholders including the Product, Data Analytics ,

Customer Support teams for their enablement for data access and related goals

7. Build for security, privacy, scalability, reliability and compliance

8. Mentor and coach other team members on scalable and extensible solutions

design, and best coding standards

9. Help build a team and cultivate innovation by driving cross-collaboration and

execution of projects across multiple teams

Requirements:

 8-10+ years of overall work experience as a Data Engineer

 Excellent analytical and problem-solving skills

 Strong experience with Big Data technologies like Apache Spark. Experience with

Hadoop, Hive, Presto would-be a plus

 Strong experience in writing complex, optimized SQL queries across large data

sets. Experience with optimizing queries and underlying storage

 Experience with Python/ Scala

 Experience with Apache Airflow or other orchestration tools

 Experience with writing Hive / Presto UDFs in Java

 Experience working on AWS cloud platform and services.

 Experience with Key Value stores or NoSQL databases would be a plus.

 Comfortable with Unix / Linux command line

Interpersonal Skills:

 You can work independently as well as part of a team.

 You take ownership of projects and drive them to conclusion.

 You’re a good communicator and are capable of not just doing the work, but also

teaching others and explaining the “why” behind complicated technical

decisions.

 You aren’t afraid to roll up your sleeves: This role will evolve over time, and we’ll

want you to evolve with it

Read more
Wishup
at Wishup
2 recruiters
Shikha Gupta
Posted by Shikha Gupta
Remote only
2 - 8 yrs
₹4L - ₹9L / yr
Communication Skills
Online advertising management
Social media management
Business requirements
Social Media Marketing (SMM)
This is a 100% remote role (Forever Work from Hime)

Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!

What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Wishup was founded in 2015 by IITM & IIMA alumni and is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric.

We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications to work with our US-based clients.

Job Profile:
- Prior experience in e-commerce management would be a great fit for this role
- The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone

What's in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 4 weeks of training
during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work
from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance

You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations

Job Prerequisites:
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work with US time zones

Work Shift (either of the following may be allocated):
- Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
- Mon-Fri, 9:30 p.m. - 6:30 a.m. IST

 
Company Reviews:
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg" target="_blank">https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg

Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/
Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/

Training at Wishup:
https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4

Read more
Moschip Semiconductor
Agency job
via Aimhighhr by Swarnabh Das
Hyderabad
2 - 4 yrs
₹6L - ₹8L / yr
skill icon.NET
skill iconC#
ASP.NET
Visual Basic (VB)
SQL
+6 more

Skills:

  • .NET framework, VB, C#
  • HTML 5, Bootstrap, CSS, Less .
  • Communication Protocols like HTTP, TCP, WCF, Web API, Modbus.
  • Databases- MS SQL Server 2008 R2, MySQL. Knowledge on Redis, MongoDB.
  • Scripting language -Java-Script, jQuery, AngularJS, SignalR, Ajax.
  • AWS SDK preferred, Cloud Migration., IIS, Self-hosting, window server,
  • Other tools -Postman & Fiddler, Tortoise SVN, Mantis bug tracking, Redmine.

Key Strengths :

  • Good debugging skills.
  • A major responsibility includes planning development cycle, designing, module development, code merge, Unit / Integration testing etc.
  • Highly motivated team player.
  • Experience in working on multiple projects simultaneously.
  • Quick learning of any new technologies.
  • Capable to take independent responsibility as well as ability to contribute and be a productive team member.

 

Key responsibilities:

  • Involved into discussion of design and development of new feature enhancement.
  • Involved in integration with the IoT devices over the TCP binary protocol.
  • Involved in design and development of Web API to expose the data uploaded by devices to third party applications.
  • Coordinating with the testing team for fixing bugs.
  • Coordinating with firmware (Embedded) team for device integration.
  • End to end design and development of modules.
Read more
Insurance Company
Insurance Company
Agency job
via Kalibre global konnects by Taksh Rawal
Ahmedabad
1 - 3 yrs
₹3L - ₹5L / yr
Business Development
Lead Generation
International sales
Sales

 

  • Job Title:- Business Development Manager-IT
  • Employee Size:- 05
  • Experience:- 3yrs to 5yrs
  • Alternate Saturdays off
  • 1 Vacancy
  • Location:- Chandkheda, Ahmedabad
  • Skills:- Bde, IT sales manager, sales business development, business development, bdm, business development manager, sales, it marketing, marketing executive, software sales, business development executive, software marketing, IT sales executive, IT sales
  • Industry Type:- IT-Software / Software Services
  • Functional Area Sales, Retail, Business Development
  • Employment Type - Full Time, Permanent
  •  
  • Education:- B.Tech/B.E. in Any Specialization, Any Graduate in Any Specialization

 

Job Description:-

 

  • IT/Web/SEO/Software service sales experience in International Market, Ability to generate lead by own, send proposals, well versed communication with International Clients. Capable to gather inquiry through LinkedIn.
  • Achieve their target at any cost.
  • Required Candidate profile Must have Knowledge in Web development and Digital Marketing services and software sales. Generating business from new accounts and existing accounts.
  • Excellent communication skills.
  • Confident, presentable & smart candidates.
  • Exp Upwork, PPH bidding etc.
Read more
IDA Automation Pvt, Ltd
Sarat Kumar
Posted by Sarat Kumar
Visakhapatnam
0 - 1 yrs
₹1L - ₹4L / yr
Data entry
Communication Skills
Typing

WALK-INTERVIEWS FOR DATA ENTRY EXECUTIVES!!!

Selected Candidates will get immediate joining.

Note: Only interested candidates can Walk-in for Interviews

Job Location - Visakhapatnam

Open Positions: 80 (Please pass this Message to all your Friends / Relatives who are looking for a Job and also share in your whatsapp Groups.

Interview Timings: 11 AM to 2 PM

Interview Date: Interviews Happen every day (Monday – Friday)

Please mention my name on the resume while coming for an interview.

Industry Name: US Title Insurance

Company Name: IDA Automation Pvt, Ltd

Job Type: Data Process Executive

Skill Set Required – Net Speed 30 – 35 wpm & 95% accuracy is Mandate.

Language – Basic English Comprehension which mean person should able to speak and understand the language.

Qualification –Under Graduates Any Graduates & (Inter / Diploma/ ITI)

B.Tech 2013/2014/2015/2016/2017/2018 is eligible.

Note: Post Graduation are not eligible.

Job Timings: 2 shifts (Day 7 Am – 6 Pm which mean in this bracket 9 hours they need to work & Night (9 PM – 6 AM)

Food / Transport and Accommodations are not provided by Company.

Gender: Both Male & Female are Eligible. (Night Shift is Mandate for Both)

Age: 30 or Below

CTC per annum): 1, 43000 (Take Home: 9,382)

Night shift allowance: 1200 (Approx)

Six days working

No Indian Holidays.

Job Type: Full Time (Work for Home is not available)

* Carry all the documents Xerox Copy (Resume/10th/Inter/Aadhar/Pan Card) while coming for the Interview

Note: We don’t Charge anything from the candidates.

Please walk-in directly to below venue with all documents. (No Call/ No MSG)

Contact Persons: Sarat Kumar

Landmark: Opp to Wipro

Interview Venue:

IDA Automation Pvt, Ltd

Gate No: 2, First Floor,

Tech Mahindra Hub/ Tech Smart Building,

Satyam Junction,

Visakhapatnam - 530013

Read more
DataToBiz Pvt. Ltd.
at DataToBiz Pvt. Ltd.
2 recruiters
PS Dhillon
Posted by PS Dhillon
Chandigarh, NCR (Delhi | Gurgaon | Noida)
2 - 6 yrs
₹7L - ₹15L / yr
Datawarehousing
Amazon Redshift
Analytics
skill iconPython
skill iconAmazon Web Services (AWS)
+2 more
Job Responsibilities :  
As a Data Warehouse Engineer in our team, you should have a proven ability to deliver high-quality work on time and with minimal supervision.
Develops or modifies procedures to solve complex database design problems, including performance, scalability, security and integration issues for various clients (on-site and off-site).
Design, develop, test, and support the data warehouse solution.
Adapt best practices and industry standards, ensuring top quality deliverable''s and playing an integral role in cross-functional system integration.
Design and implement formal data warehouse testing strategies and plans including unit testing, functional testing, integration testing, performance testing, and validation testing.
Evaluate all existing hardware's and software's according to required standards and ability to configure the hardware clusters as per the scale of data.
Data integration using enterprise development tool-sets (e.g. ETL, MDM, Quality, CDC, Data Masking, Quality).
Maintain and develop all logical and physical data models for enterprise data warehouse (EDW).
Contributes to the long-term vision of the enterprise data warehouse (EDW) by delivering Agile solutions.
Interact with end users/clients and translate business language into technical requirements.
Acts independently to expose and resolve problems.  
Participate in data warehouse health monitoring and performance optimizations as well as quality documentation.

Job Requirements :  
2+ years experience working in software development & data warehouse development for enterprise analytics.
2+ years of working with Python with major experience in Red-shift as a must and exposure to other warehousing tools.
Deep expertise in data warehousing, dimensional modeling and the ability to bring best practices with regard to data management, ETL, API integrations, and data governance.
Experience working with data retrieval and manipulation tools for various data sources like Relational (MySQL, PostgreSQL, Oracle), Cloud-based storage.
Experience with analytic and reporting tools (Tableau, Power BI, SSRS, SSAS). Experience in AWS cloud stack (S3, Glue, Red-shift, Lake Formation).
Experience in various DevOps practices helping the client to deploy and scale the systems as per requirement.
Strong verbal and written communication skills with other developers and business clients.
Knowledge of Logistics and/or Transportation Domain is a plus.
Ability to handle/ingest very huge data sets (both real-time data and batched data) in an efficient manner.
Read more
Rapido
at Rapido
16 recruiters
Ashish P
Posted by Ashish P
Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
MS-Office
Communication Skills
MS-Excel
Manage end to end offline marketing. Identify, engage and build successful cross-marketing partnerships with other companies. Help improve the reach of Rapido and increasing the app usage.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos