Customer Success Manager at Plobal Apps · Pune · 2 - 12 years · ₹5L - ₹15L / yr (ESOP available) · Profitable · Posted 19 Aug 2021
(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
Shubham Vishwakarma
Full Stack Developer - Averlon
About Plobal Apps
About
Company video
Connect with the team
Company social profiles
Similar jobs (10)
We are actively hiring for a #SalesforceRCADeveloper role for a leading project.
💼 Position: #Salesforce RCA Developer
🌍 Work Mode: 100% #Remote
📄 Employment Type: #Contract
🧑💻 Experience Required: 7–10 Years
🔍 We are looking for candidates with strong expertise in:
✅ Root Cause Analysis (#RCA) & #ProductionSupport
✅ #Apex, #Visualforce, #Lightning ( #LWC / #Aura )
✅ #REST & #SOAP Integrations
✅ #Salesforce Security & Governor Limits
✅ Troubleshooting complex #Salesforce issues
✅ #Agile & Collaboration Skills
⭐ Added Advantage:
✔ #SalesforceCertifications
✔ #CICD & #DevOps Experience
If you are passionate about solving critical #Salesforce challenges and working in a dynamic #Remote environment, we would love to connect with you!
Job description
Location: Mumbai, India
Type: Full-Time | In-office & WFH
Experience: 2-5 years preferred
Salary Range: 30,000 onwards (plus a percentage incentive component) (salary growth dependant on performance track record)
About the Role:
We're seeking a dynamic and driven Business Development Executive to expand Kokos Natural's footprint across B2B, retail, and international markets. This role is perfect for someone with an entrepreneurial mindset, who can identify and execute growth opportunities across multiple channels, both in India and abroad.
Key Responsibilities:
Identify and build B2B partnerships in India and globally: including retailers, distributors, and Horeca (hotels, restaurants, caf s).
Pitch and onboard our products to offline modern trade stores, premium wellness outlets, and gourmet chains.
Explore and manage listing opportunities on quick commerce platforms (Zepto, Blinkit, Instamart, etc.).
Research and develop opportunities for exports and international market expansion, including documentation and lead generation.
Forge collaboration and cross-marketing partnerships with wellness, food, or lifestyle brands.
Track leads, conduct follow-ups, and maintain relationships with key accounts.
Collaborate with the founder and core team on pricing, product positioning, and new market strategies.
Skills & Qualifications:
2-5 years of experience in business development, B2B sales, or FMCG exports
Excellent communication and negotiation skills
Ability to think strategically and execute tactically
Strong knowledge of Indian retail and/or export dynamics
Highly motivated, self-driven, and target-oriented
Experience in food, wellness, or FMCG is a strong plus
Perks & Benefits:
Direct mentorship from the founder and core team
High ownership and freedom to execute your ideas
Access to new markets and international exposure
Clear growth path and performance-based incentives
Flexible structure to propose your own leads/strategy
Employee discounts on all Kokos Natural products.
US IT Recruiter
Location: Trichy, Tamil Nadu (Onsite)
Company: VDart Inc.
Experience: 3 – 5 Years
Employment Type: Full-Time
About VDart Inc.
VDart Inc. is a global IT staffing and solutions company with a strong presence in the United States and India. We partner with Fortune 500 clients and deliver talent across various domains and emerging technologies. We’re currently expanding our recruitment team and are looking for experienced US IT Recruiters to join our Trichy office.
Key Responsibilities
· Manage the complete recruitment life cycle for contract, contract-to-hire, and permanent roles in the US IT space.
· Source candidates from job portals (Dice, Monster, CareerBuilder), LinkedIn, internal databases, and references.
· Screen and qualify candidates based on job requirements, technical skills, and cultural fit.
· Coordinate interviews, negotiate pay rates, and close offers with candidates.
· Work with Account Managers to understand client requirements and deliver within deadlines.
· Maintain ATS records, update candidate pipeline, and ensure compliance with recruitment standards.
Required Skills & Experience
· 3 to 5 years of proven experience in US IT Recruitment.
· Strong knowledge of W2, C2C, and 1099 hiring models.
· Hands-on experience with sourcing tools like Dice, Monster, and LinkedIn Recruiter.
· Familiarity with VMS portals such as Beeline, Fieldglass, IQNavigator is a plus.
· Excellent communication, negotiation, and interpersonal skills.
· Willingness to work in a fast-paced, result-driven environment at our Trichy office.
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)Job Description – Laravel Developer
We are searching for a Laravel developer with experience to build web applications for our company. In this role, you will design and create projects using Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business.
Responsibility
- Collaborating with other developers (front-end, back-end, mobile app, etc.) and project managers to move the software projects faster
- Documenting the task progress, architecture, and development process
- keeping up-to-date with the latest technology trends and best practices in https://laravel.com/docs/4.2/quick#local-development-environment">Laravel development
- Learn and develop Shopify APIs, Shopify Apps and other Laravel projects.
- Write clean, testable, secure, and dynamic codes based on standard web development best practices
- Check if the CSS, HTML, and JavaScript are accurate and consistent across different apps
- Integrate back-end data services and improve current API data services
- Optimize performance by performing UI and back-end tests
- Scale, expand and improve our websites and applications
- Perform debugging and troubleshooting on apps
Skills and Qualification
- A bachelor’s or master’s degree in Computer Science, Engineering, and IT.
- Proven experience as a Laravel or PHP Developer
- Fundamental understanding of front-end technologies like HTML5, CSS3, and JavaScript
- Top-notch skills in building SQL Schema design, REST API design, and SOLID principles
- Familiarity with MVC and fundamental design principles
- Ability to work in a fast-paced environment and collaborate effectively with other team members and stakeholders
- Strong project management skills
Python
Django
Flask
PostgreSQLFulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.
As a senior software engineer, you will work on our python based ORM and applications that scales to handle millions of transactions every hour. This is mission critical software and your primary focus will be building robust and scalable solutions that are easy to maintain.
In this role, you will be collaborating closely with the rest of the team working on different layers of infrastructure in an international environment. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product are important.
What You’ll Do:
- Own definition and implementation of API interfaces (REST and GraphQL). We take pride in our 100% open API with over 600 endpoints.
- Implement simple solutions to complex business logic that enables our merchants to manage financials, orders and shipments across millions of transactions.
- Build reusable components and packages for future use.
- Translate specs and user stories into reviewable, test covered patches.
- Peer review code and refactor existing code.
- Integrate with our eCommerce partners (Shopify, BigCommerce, Amazon), shipping partners (UPS, USPS, FedEx, DHL) and EDI.
- Manage Kubernetes and Docker based global deployment of our infrastructure.
Requirements We’re Looking for Someone With:
- Experience working with ORMs like SQLAlchemy or Django (2-3 years)
- Experience with SQL and databases (Postgres preferred)
- Experience in developing large server side applications and microservices
- Ability to create high quality code
- Experience with python testing tools (pytest) and test automation
- Familiarity with code versioning tools like GIT
- Strong sense of ownership and leadership quality
- Experienced in the tools of our web stack- Python, Celery, Postgres, Redis, RabbitMQ
Nice to Haves:
- Prior experience at a growth stage Internet/Software company
- Experience with ReactJS, Google Cloud, Heroku
- Cloud deployment and scaling experience*
iOS App Development
Objective C
SwiftJob Profile :- IOS Developer
Job description :-
Responsibilities:
1. Design and build applications for the iOS platform
2. Ensure the performance, quality, and responsiveness of applications
3. Collaborate with a team to define, design, and ship new features
4. Identify and correct bottlenecks and fix bugs
5. Help maintain code quality, organization, and automatization
Skills
1. Proficient with Objective-C or Swift?and Cocoa Touch
2. Experience with iOS frameworks such as Core Data, Core Animation, etc.
3. Experience with offline storage, threading, and performance tuning
4. Familiarity with RESTful APIs to connect iOS applications to back-end services
5. Knowledge of other web technologies and UI/UX standards
6. Understanding of Apple?s design principles and interface guidelines
7. Knowledge of low-level C-based libraries is preferred
8. Experience with performance and memory tuning with tools?
9. Familiarity with cloud message APIs and push notifications
10. Knack for benchmarking and optimization
11. Proficient understanding of code versioning
Experience :- 1 to 4 years
Salary :- 6 to 8 LPA
Location :- Janakpuri
only Male Candidate can apply
Vue.jsAngularJS (1.x)Angular (2+)React.jsJavascriptJob role & responsibilities:
Full Stack Sr. Java Developer with competencies focused on :
- Experience in the Java 8 , Spring boot , Struct etc.
- Good Experience with AWS Cloud Platform and its related services.
- CI/CD deployments using GitLab and Docker Containers etc.
Here are few responsibilities on the job:
- Gather & analyse requirements , design, develop , test and perform root cause analysis.
- Actively participate in technical brainstorming session for solution building
- Provide technical guidance to team members if needed.
- Develop and Support Application Integration requirements etc.
- Participate in code reviews and design sessions etc.
Must Haves skillset : Java 8, Spring Boot , Microservices and AWS ; Should have worked with Offshore , mentor and coach them to deliver.
Secondary / Nice To Have : Java Structs Framework , Angular JS, Aurora
PythonDjango- Should be a Backend Developer - Python only
- Should be MCA/B.Tech IT
- Should have Database Knowledge
- Should have DJango Knowledge
- Writing effective, scalable code
- Good Communication
React.jsJavascript
Redux/FluxJavascriptPHPPython
Ruby on Rails (ROR)
NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon