Cutshort logo
Plobal Apps logo
Customer Success Manager
Customer Success Manager
Plobal Apps's logo

Customer Success Manager

Plobal apps's profile picture
Posted by Plobal apps
2 - 12 yrs
₹5L - ₹15L / yr (ESOP available)
Pune
Skills
Customer Success
Account Management
Key account management
Our customer success team works with Enterprise customers spread across North America
(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Plobal Apps

Founded :
2015
Type :
Services
Size :
20-100
Stage :
Profitable

About

Plobal Apps is a mobile commerce platform that helps Shopify and Shopify Plus brands to create mobile apps and enhance their customers' shopping experience. Plobal Apps is a mobile commerce platform that specializes in creating mobile apps for Shopify and Shopify Plus brands. The company has a proven track record of delivering a remarkable shopping experience to customers, with mobile accounting for almost 70% of total visits on Shopify stores. Plobal Apps has worked with distinguished brands such as Bailey's Blossoms, Sniper Gang, Baby Online, Heavenly Couture, and hundreds more to carve out a comprehensive mobile commerce success journey for them. The platform helps brands to create mobile apps that are tailored to their specific needs, providing a seamless shopping experience for their customers. Plobal Apps solves the problem of brands struggling to provide a mobile-friendly shopping experience, which is becoming increasingly important in today's digital age. The company operates in the mobile commerce space, serving Shopify and Shopify Plus brands across various industries.
Read more

Company video

Plobal Apps's video section
Plobal Apps's video section

Connect with the team

Profile picture
Tapasvita Mali
Profile picture
Abhishek Jain
Profile picture
AtulPoharkar
Profile picture
Siddharth Deswal
Profile picture
Tejas Phatak
Profile picture
Rohit Srivastav
Profile picture
Shweta Shubhdarashini
Profile picture
Plobal apps
Profile picture
Vikash Kumar
Profile picture
Tanvee Moghe
Profile picture
Sonia Malani
Profile picture
Akash Doshi
Profile picture
Rohit Bhandare
Profile picture
Sachin Bukkawar
Profile picture
Akshay Murkute

Company social profiles

bloglinkedinfacebook

Similar jobs

Techwondoe
Pranita Bhosle
Posted by Pranita Bhosle
Remote only
4 - 8 yrs
₹14L - ₹25L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconExpress
TypeScript
skill iconAmazon Web Services (AWS)
+2 more

Location: Remote (Work from Home)

Job title: NodeJS Developer

Job Type: Full-Time

Experience required: 3+ years

 

Role

As a NodeJS developer at Techwondoe, you will be designing, developing and deploying applications built using nodeJS techstack. You will start working on a project that has cloud functions, services built using nodeJS and deployed into GCP.

 

Responsibilities

  • Develop cloud functions using nodeJS and services using nestJS
  • Write unit tests for all the code with good coverage
  • Develop and maintain Cl/CD pipelines in gitlab
  • Mentor junior engineers by reviewing their code, guiding them in right direction
  • Build quality code that is easily readable, scalable and maintainable

Skills Required

  • 3+ years of working experience using nodeJS
  • Strong expertise in cloud platforms (AWS or GCP)
  • Hands on experience with SQL
  • Experience in designing and developing serverless applications
  • Knowledge of SOLID principles, Design patterns
  • Good to have hands on experience with terraform
  • Good to have experience in building efficient CI/CD pipelines
  • Experience with mentoring junior engineers
  • Ability to up-skill in new technologies
  • Innovative thinker with strong problem-solving skills

 

Read more
CEDRETO MARKETING PRIVATE LIMITED
Ankit Agarwal
Posted by Ankit Agarwal
Remote only
0 - 1 yrs
₹5000 - ₹5000 / mo
Communication Skills
Client Servicing
Client Management
Reporting

DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 



We are hiring for Intern-Client Success for a duration of 2 months with a stipend of Rs 5000/month.

The job role will require the following:
1. good communication skills
2. coordianting with clients
3. Reporting & briefing

This is an urgent opening, apply if you are willing to join soon.
Read more
Peacock Engineering
at Peacock Engineering
3 recruiters
Sangeeta Behera
Posted by Sangeeta Behera
Bengaluru (Bangalore)
8 - 10 yrs
₹8L - ₹15L / yr
Maximo
Maximo Integration Framework

About the Company

Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. 

Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need. 

Main Purpose:

Peacock Engineering’s Technical Services team is now looking for an IBM Maximo Technical Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.

Specific Responsibilities:

  • Technical expert in IBM Maximo EAM technology.
  • Should be well versed in MBO customizations for Maximo 7.x version.
  • Advanced JAVA, SQL knowledge.
  • Maximo building and deploying to various instances.
  • Business process management using workflow design and management.
  • Expert Knowledge of Maximo Integration Framework (MIF).
  • Provide technical services over the entire lifecycle of a project.
  • communication skills (verbal and written) possess the ability to multi-task.
  • Maximo installations and upgrade work experience
  • Participate in solution architecture design.
  • Perform application and solution development to meet project requirements.
  • Develop and document detailed technical designs to meet business requirements.
  • Manage multiple technical environments and support the development and testing processes.
  • Lead or assist in data conversion and migration efforts.
  • Configure Maximo and assist in the development of interfaces to external systems.
  • Identify areas of customization and optimization and provide solutions that meet the business requirements.
  • Conduct system testing, as necessary.

 

Skill Requirements - Essential:

  • Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
  • Strong Maximo technical knowledge required to help execute numerous projects.
  • Minimum eight (8) years of work experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system.
  • Proficient to convert functional requirements into technical specifications, and configure, tailor and or customize the solutions including building interfaces.
  • Ability to create and update advanced technical documentation.
  • Strong communication skills and the ability to work well in a project team environment.
  • Drafting/Reviewing Functional Specifications
  • Drafting/Reviewing Technical Specifications

 

Skill Requirements - Preferable:

  • To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
  • To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
  • To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
  • IBM Maximo 7.x certification

Person Specification/Attributes:

  • Professional and committed, with a disciplined approach to work.
  • Motivated and driven by finding and providing solutions to problems.
  • Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
  • Has respect for others and their views.
  • Technology minded and focused, enthusiastic about technologies.
  • Analytical, able to raise from the detail and see the bigger picture.
  • Dedicated to continually updating and upgrading own knowledge.
  • Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
  • Values quality at the centre of all things in work.

Due to considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually.  Self-drive to communicate constantly using web collaboration and video conferencing is essential.

 

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

 

Read more
Mobishastra technologies pvt ltd
NCR (Delhi | Gurgaon | Noida)
0 - 1 yrs
₹2.3L - ₹2.4L / yr
Business Development
Lead Generation
Sales
Negotiation
Cold caling
Only Female Candidates Should Apply
  • Work and develop the current prospect database within specified business sectors to generate effective leads & exceed sales targets for the business.
  • Respond to inbound and outbound Requests for Information (RFI), Requests for Proposals (RFP) in a professional and creative manner.
  • Calling clients to generate meetings.
  • Handling data research, lead generation and business development teams.
  • Leads Generation through Networking, database, CRM etc.
  • Interaction with the Marketing managers, VP’s, etc using various Medias like E-mailing, Instant Messages, etc as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
  • Research and build relationships with new clients.
  • Strong Presentation, Negotiation & sales closing Skills.
  • Client retention.

Requirements:

  • Should have excellent communication skills.
  • Should have a flare for sales
  • Confident communicator, active listener with problem solving approach.
  • Should have research skills.
  • Should have knowledge about MS-Office.
  • Should be willing to work from Office

 

Education: Any graduate

Remuneration:- 20,000/- (Monthly Inhand) +Incentives

Criteria:- Females only

Location- Unit No. 752-753, 7th Floor, JMD Megapolis, Sector 48 Gurgaon, Haryana

 

Read more
CouponMonster
at CouponMonster
1 recruiter
Nikita Kadam
Posted by Nikita Kadam
Pune
1 - 3 yrs
₹1L - ₹4L / yr
Sales
B2B Marketing
Revenue growth
Marketing
Field Sales

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones for B2B. They should have evidence of strong skills and possess good negotiation skills. #hiring

 

Responsibilities

  • Build relationships with prospective clients
  • Maintain consistent contact with existing clients
  • Manage sales pipeline
  • Analyze market and establish competitive advantages
  • Track metrics to ensure targets are hit

 

Qualifications

  • Bachelor's degree 3+ years in sales industry
  • Experience in full sales cycle including deal closing Demonstrated sales success
  • Strong negotiation skills
  • Strong communication and presentation skills
  • B2B Experience Preferred
Read more
Global HR Solutions
at Global HR Solutions
3 recruiters
Agency job
via Global HR Solutions by Mitty jose
Kochi (Cochin)
2 - 4 yrs
₹2L - ₹8L / yr
skill iconReact.js
skill iconHTML/CSS
User Interface (UI) Development
JD
 
*  Between 2 to 3 year of experience in UI development using React js.
•  Good understanding of HTML5, CSS3, and knowledge in any of the CSS framework like less/sass is a must.
•  Understanding on any of the build tools like yarn or npm is mandatory
•  Ability to prioritize and manage work in a fast-paced environment
•  Knowledge in angular js, vue js is an advantage.
•  Any skills in Photoshop, Illustrator, Sketch, InvisionApp or other related design and prototyping
  tools is an added advantage.
Read more
Creative Code
at Creative Code
1 recruiter
Saranya Mahadevan
Posted by Saranya Mahadevan
Bengaluru (Bangalore)
3 - 5 yrs
₹4L - ₹6L / yr
Graphic Designing
User Experience (UX) Design
skill iconHTML/CSS
We at Creative Code, are currently hiring graphic designers who can understand a brief, conceptualize, create capturing graphic designs. The candidate should have an eye for clean and artful designs.

As our graphic designer, your responsibilities will include the following:
- Work in cognition with other designers to produce best creatives.
- Collaborate with the team and contribute for brainstorming to draw creative ideas.
- Be responsible for end-to-end results of the projects
- Always deliver your projects within deadline
- Work as a team to come up with creative ideas even under pressure.
Read more
Tache Technologies Pvt Ltd
Piyush Varshi
Posted by Piyush Varshi
NCR (Delhi | Gurgaon | Noida)
0 - 3 yrs
₹1L - ₹4L / yr
Business Development
Presales
Sales
Client Servicing
Salesforce
Responsibilities: To introduce our IT Services to prospective clients To work on various portals like Upwork, Freelancers etc. To analyse clients requirements To work on proposals
Read more
Univariety
at Univariety
3 recruiters
Sivakumar Vondivillu
Posted by Sivakumar Vondivillu
Hyderabad
2 - 7 yrs
₹4L - ₹10L / yr
skill iconPHP
MySQL
skill iconHTML/CSS
skill iconJavascript
• Proficient in PHP, JQuery, HTML and MySQL programming with industry experience. • Experience in large scale Web Application development and / Web 2.0/3.0 Platform development. • Good knowledge of the Linux command line (desirable, not essential). • Experience with version control systems such as SVN or CVS • Must have 2+ years of experience with MVC frameworks such as Yii, Codeigniter • Must have Object Oriented Programming Skills ( PHP5 ) • Must write efficient code with documentation. • Knowledge of design patterns / code smells • Can read code written by others – CODE REVIEW • Has experience debugging code. • CSS, HTML, Javascript and Ajax • Must be a team player, possess a good attitude and be self-discipline • Good levels of communication. Both written and verbal
Read more
Altius Technologies
at Altius Technologies
1 recruiter
Divya Chandran
Posted by Divya Chandran
Mumbai
3 - 7 yrs
₹3L - ₹9L / yr
Client Servicing
Requirement Analysis
flow
Researching possible software solutions to increase work efficiency Interpreting data about client policies and workflows Supporting project teams during the analysis and planning stages of software development Working on other project phases like implementation and testing Facilitating a successful release handover Complying with regulations and preparing for assessments for requirements Estimating costs and time requirements of projects Evaluating risks and predicting potential problems Developing quality assurance practices and assessments Establishing deliverables Writing reports, instructions, and specifications and creating flowcharts Determining risk and return on investment for shareholders Acting as a liaison between the business and its Information Technology (IT) department Acting as a liaison between the business and its clients Using spreadsheets to record data on a project Evaluating Key Performance Indicators Modifying the business plan Facilitating meetings and educational workshops for team members Acquiring knowledge of products or services provided by the business
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos