
Urgent Opening For Regional Manager - North/ South/ West Region
Job Description:
- To set up and manage the distribution channel & sales force across the country, deliver topline, with the objective to maximise sales of company products within budgets.
- Manage distribution Channel sales across the country with right product mix, with P&L accountability.
- Identify, select, appoint partners, decide incentives & implement promotional programs.
- Provide feedback on market/customer requirement in order to support product creation.
- Ensure Legal compliance / statutory requirements across regions.
- Ensure the distribution width and depth is augmented in terms of geography and number of partners, build distribution width for new products, ensure retail programs are run and point of sale material is used effectively to influence customers at point of sale to maximize availability.
- Develop and implement effective sales strategies
- Lead nationwide sales team members to achieve sales targets
- Establish productive and professional
- point of sale material is used effectively to influence customers at point of sale to maximize availability. Develop and implement effective sales strategies
- Lead nationwide sales team members to achieve sales targets
- Establish productive and professional relationships with key personnel in assigned customer accounts
- Negotiate and close agreements with large customers
- Manage and oversee the daily operations of the sales department
- Monitor and analyze performance metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Perform research and identify new potential customers and new market opportunities
- Provide timely and effective solutions aligned with clients' needs
- Timely recovery of dues

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Job Description
We are seeking a detail-oriented and customer-focused Product Support Executive to join our team in Hyderabad. This role involves supporting global customers during pilot, implementation, and post-go-live phases by ensuring smooth product adoption and issue resolution. You will work cross-functionally with internal teams to address client queries, provide timely support, and help maintain a positive customer experience. This is a critical role for individuals who thrive in dynamic environments and are open to working rotational shifts.
Key Responsibilities
Customer Engagement & Support
- Provide first-level support to customers during onboarding, implementation, and post-implementation stages.
- Respond to and resolve customer queries through email, chat, and calls with a consultative and solution-oriented approach.
Product Understanding & Troubleshooting
- Maintain a thorough understanding of SmartWinnr’s features, updates, and functionality.
- Identify and troubleshoot product issues, escalating to the appropriate internal teams when required.
Documentation & Process Adherence
- Maintain detailed records of customer interactions and resolutions using internal tools.
- Follow defined processes for issue tracking, escalation, and communication.
Internal Collaboration
- Work closely with the product and engineering teams to relay feedback and recurring issues.
- Coordinate with the Customer Success team for smooth handovers and ongoing account support.
Requirements
Education
- Bachelor’s degree in B.Tech, BCA, B.SC or a related field.
Professional Experience
- 1–3 years of experience in a customer or product support role, preferably in a SaaS or tech environment.
- Experience working in with global clients is an added advantage
- Experience & comfortable working in night shifts.
Skills & Tools
- Strong written and verbal communication skills in English.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace tools.
- Ability to learn and work with web-based platforms and support tools.
Personal Attributes
- Self-motivated with a high sense of ownership and accountability.
- Strong analytical and problem-solving abilities.
- Flexible and willing to work rotational and night shifts as required.
What We Offer
- Competitive compensation and benefits package.
- Opportunity to work with a global SaaS platform impacting enterprise sales teams.
- A collaborative and fast-paced environment with room for learning and growth.
- Cross-functional exposure across product, engineering, and customer success teams.
NEED TO HAVE
1) 1+ years of work experience on some front end like React.JS, nodejs or Angular.JS
2) HTML, CSS
3) Strong in Javascript concepts
4) Good communication skills
5) Loves to code
GOOD TO HAVE
1) Experience with type script will be a plus
2) Experience with Nest.JS framework will be a plus
3) Strong hold on ES6 principles.
4) Familiar with TDD ( Test Driven Development ) will be a plus.
5) Familiar with working in CI / CD will be a plus
6) Micro-Service architecture knowledge will be an added benefit.


Responsibilities
> Contribute to code and solutions based on your previous training and referencing help, manuals, or other resources on your own
> Demonstrate excellent communication skills and effective collaboration in a team-oriented environment
> Stay updated with new technologies and concepts
> Exhibit excellent time management skills and ability to prioritize
> Translate customer and business needs to technical solutions
Required skills
> Excellent coding and debugging skills in C#
> Basic knowledge in http://ASP.NET">ASP.NET, Windows Service, and Web API
> Familiarity with UI development using WPF
> Understanding of Design patterns and object-oriented programing
> Good understanding of relational databases and SQL queries
> Familiarity with version control software like Git
> Have development experience in Windows-based environment
Good to have skills
> Modern C++, Templates, v11 new features etc

Gyaan empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With Gyaan, sales excellence becomes an attainable reality.
Gyaan is seeking an experienced backend developer with expertise in Python, Django, AWS, and Redis to join our dynamic team! As a backend developer, you will be responsible for building responsive and scalable applications using Python, Django, and associated technologies.
Required Qualifications:
- 4+ years of hands-on experience programming in Python, Django
- At least 1 year of experience in a lead engineering role, working with diverse and distributed teams.
- Good understanding of CI/CD tools (Github Action, Gitlab CI) in a SaaS environment.
- Experience in building and running modern full-stack cloud applications using public cloud technologies such as AWS/
- Proficiency with at least one relational database system like MySQL, Oracle, or PostgreSQL.
- Experience with unit and integration testing.
- Effective communication skills, both written and verbal, to convey complex problems across different levels of the organization and to customers.
- Familiarity with Agile methodologies, software design lifecycle, and design patterns.
- Detail-oriented mindset to identify and rectify errors in code or product development workflow.
- Willingness to learn new technologies and concepts quickly, as the "cloud-native" field evolves rapidly.
Must-Have Skills:
- Python
- Django Framework
- AWS
- Redis
- Database Management
Qualifications:
- Bachelor’s degree in Computer Science or equivalent experience.

Work Location: Hyderabad
J.D:
- Minimum 3+ years of professional experience in Angular 2+ and above, React JS and scripting Language.
- Excellence in modern JavaScript, HTML5 and design patterns.
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, React testing library, server side rendering, and Type script.
- Validating user input on the client side and implementing meaningful feedback.
- Skill in designing a modern build process that integrates testing and continuous delivery.
- Hands-on experience with creating configuration, build, and test scripts for continuous integration environments.
In this role, candidates will be responsible for developing Tableau Reports. Should be able to write effective and scalable code. Improve functionality of existing Reports/systems.
· Design stable, scalable code.
· Identify potential improvements to the current design/processes.
· Participate in multiple project discussions as a senior member of the team.
· Serve as a coach/mentor for junior developers.
Minimum Qualifications
· 3 - 8 Years of experience
· Excellent written and verbal communication skills
Must have skills
· Meaningful work experience
· Extensively worked on BI Reporting tool: Tableau for development of reports to fulfill the end user requirements.
· Experienced in interacting with business users to analyze the business process and requirements and redefining requirements into visualizations and reports.
· Must have knowledge with the selection of appropriate data visualization strategies (e.g., chart types) for specific use cases. Ability to showcase complete dashboard implementations that demonstrate visual standard methodologies (e.g., color themes, visualization layout, interactivity, drill-down capabilities, filtering, etc.).
· You should be an Independent player and have experience working with senior leaders.
· Able to explore options and suggest new solutions and visualization techniques to the customer.
· Experience crafting joins and joins with custom SQL blending data from different data sources using Tableau Desktop.
· Using sophisticated calculations using Tableau Desktop (Aggregate, Date, Logical, String, Table, LOD Expressions.
· Working with relational data sources (like Oracle / SQL Server / DB2) and flat files.
· Optimizing user queries and dashboard performance.
· Knowledge in SQL, PL/SQL.
· Knowledge is crafting DB views and materialized views.
· Excellent verbal and written communication skills and interpersonal skills are required.
· Excellent documentation and presentation skills; should be able to build business process mapping document; functional solution documents and own the acceptance/signoff process from E2E
· Ability to make right graph choices, use of data blending feature, Connect to several DB technologies.
· Must stay up to date on new and coming visualization technologies.
Pref location: Chennai (priority)/ Bengaluru



Design
· Design a Service Platform that will serve a large scale of users
· Prepare design based on requirements and direction provided by product manager
· Research and consult with SMEs to ensure the design is most suitable to meet the requirements
· Present and explain design decisions and gain consensus within in the team
· Propose UI/UX design decisions that align with requirements and expectations
· Create any support documentation required for future design updates and validation
Develop
· Document development plan to implement requirements (Senior)
· Manage development project tasks and schedule (Senior)
· Establish development lifecycle model to suit the needs of the project (Senior)
· Build & configure the base platform based on Open Source solution
· Manage sprint cycle releases and track development progress
Quality
· Perform Quality Assurance before releasing new features
· Conduct Integration testing to ensure platform is stable
· Track any issues and ensure that defects are resolved in the next release
· Demonstrate new features at the end of the sprint
· Report the development progress weekly including any issues identified
Standards
· Use the following standards, methods and techniques
o SDLC including Waterfall, Agile & DevOps
o Project Management & Requirements Management
o Coding standards, Code review process & Code management
o Build, Test & Release Processes
o CI/CD Frameworks
Technology
· Use the following frameworks, technology & tools
o Java, PYTHON, Jquery, React, ,
o API, REST, DJango
o Docker,
o Git, Jenkins
o Linux
o MySQL,
Job Brief:
Strong experience as a Developer, QA Engineer, Software Developer in Test or similar QA role.
Minimum 1-2 years strong experience with iOS and/or Android testing frameworks (XCTest, KIF, JUnit, Espresso).
Requiremnets
Experience with web testing frameworks (Selenium, HPQT).
Experience with API testing tools (Restlet, Postman).
Experience with Git, continuous integration and deployment tools.
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each and every day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

