Paytail- Key Account Manager/ Customer Success Manager

Pace Robotics is a construction robotics startup incubated by SINE IIT-Bombay and backed by Pidilite Ventures and IIMA Ventures. We are making the building construction process faster, smarter and efficient through our multi-tasking robots. We have been working with top real estate developers and contractors through pilot projects and are gearing up for delivering the first lot of commercial orders in a few months.

What you will do: 

• Work with product designers and mechanical engineers to create effective, viable and manufacturable machine part designs and assemblies.
• Conceptualize and design 3d models of components, parts and assemblies considering DFMA.
• Convert 3d models into manufacturable detailed drawings with appropriate GD&T following ISO GPS or other relevant standards.
• Handle part selection, mechanism design/selection, basic kinematics, dynamics  and solid mechanics calculations of the designs.
• Create simulations/kinematic studies where applicable.
• Create BOMs, manufacturing process layouts, inspection drawings, assembly procedures and support in all manufacturing activities including vendor management, procurement, quality and inspection etc.
• Manage all designs from concept to manufacturing finalization using relevant PLM software.

Who you are: 

• You hold a Bachelor's Degree in Mechanical Engineering and Master’s degree in Industrial Design/Mechanical Engineering with a minimum work experience of 5 years and proficiency in both SolidWorks and NX Siemens.
• Design work experience in tooling/special machines/test equipment or similar industries.
• Manufacturing work experience in automotive or related industry.
• Strong hands on experience with precision parts and sheet metal modelling.
• Extensive knowledge and practical experience with GD&T procedures, DFMA, standards and application.
• Knowledge and experience with PLM software.
• First hand experience with basic manufacturing processes such as milling, drilling, turning, bending, welding (TIG and ARC), heat treatment, stamping, 3d printing and moulding.
• Strong fundamentals in machine design including knowledge of material selection, basics of mechanics/kinematics/dynamics, Solid Mechanics, selection of components such as bearings, power transmission, motors, pneumatics, shock absorbers, joints and fasteners etc.
• Knowledge and first hand experience with metrology and measurement tools such as CMM, Profile Scanners, Height Gauge, Dial Gauge, Calipers etc.
• You prefer the uncertain, ever changing, at times-chaotic but fast growing work environment of a startup to a well-structured, predictable corporate work culture. 
• You can work unsupervised and set your own pace of work to match the business needs.

Great to have: 

• Exposure to FEA and CFD.
• Idea of basic mechatronics principles and components.

About us

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

About the Role

We are seeking a Senior Backend Engineer with a strong foundation in Java, solid Python capabilities, and hands-on experience building or supporting Agentic AI applications that integrate with Large Language Models (LLMs). This role blends traditional backend engineering expertise with next-generation AI integration, requiring not just system design skills, but also creativity in prompt engineering and working with data-rich environments.

You will contribute to the design and implementation of intelligent backend services that coordinate LLMs, agents, and data workflows to support enterprise-grade automation and decision-making systems.

Key Responsibilities

• Develop robust, scalable Java-based backend systems that enable the orchestration of Agentic AI workflows.
• Integrate LLMs (e.g., OpenAI, Mistral, Claude, LLaMA) into backend pipelines to power autonomous or semi-autonomous decision-making.
• Work closely with AI/ML teams to design agent architectures and LLM toolchains (using frameworks like LangGraph, Crew AI, AutoGen, etc.).
• Implement services and APIs that manage prompt chaining, tool invocation, and contextual memory for agents.
• Collaborate with data engineers to ensure clean, efficient, and real-time access to structured and semi-structured data.
• Apply prompt engineering best practices to improve agent behavior, task accuracy, and adaptability.
• Monitor and optimize service performance, reliability, and scalability in production environments.
• Contribute to code reviews, mentoring, and best practices for hybrid backend/AI development.

Required Qualifications

• 4+ years of experience in backend engineering, with strong proficiency in Java for scalable, distributed systems.
• Practical knowledge of Python, particularly for scripting, API consumption, or integration with AI frameworks.
• Exposure to Agentic AI systems using tools such as LangGraph, Crew AI, AutoGen, or similar.
• Experience integrating or orchestrating LLMs within business workflows or intelligent assistants.
• Solid understanding of prompt engineering techniques (e.g., system messages, chaining, tool invocation prompts).
• Familiarity with data engineering concepts, including pipelines, data models, and ETL workflows.
• Strong grasp of object-oriented design, data structures, and algorithms.

Preferred Qualifications

• Experience with LLM orchestration frameworks (e.g., LangChain, LlamaIndex, RAG pipelines).
• Background in building microservices or backend systems for data-rich AI/ML platforms.
• Experience with vector databases, embedding services, or semantic search integration.
• Knowledge of cloud platforms (AWS, GCP, or Azure), containerization (Docker), and DevOps best practices.
• Prior involvement in developing LLM-powered agents, copilots, or task bots is a strong plus.

What We Offer

• Opportunity to work on cutting-edge backend and AI systems, including agentic automation and LLM innovation.
• A flexible hybrid work model in our Bangalore office.
• Competitive compensation with performance-based rewards.
• A culture that promotes engineering excellence, experimentation, and growth.
• Access to learning platforms, technical workshops, and industry-leading AI research.

Why Join Reltio?

• Support for home office setup:Home office setup allowance.
• Stay Connected, Work Flexibly: Mobile & Internet Reimbursement
• No need to pack a lunch—we’ve got you covered with a free meal

Health & Wellness:

• Comprehensive Group medical insurance including your parents with additional top-up options.Accidental Insurance
• Life insurance
• Free online unlimited doctor consultations
• An Employee Assistance Program (EAP)

Work-Life Balance

• 36 annual leaves, which includes Sick leaves – 18, Earned Leaves - 18
• 26 weeks of maternity leave, 15 days of paternity leave
• Very unique to Reltio - 01 week of additional off as recharge week every year globally

Our Tech stack:

· Java 11, Spring Boot, React.JS

· MySQL, Redis, Elastic Stack, MongoDB

· Docker, K8s

· GitHub, Jenkins

· Slack, Jira

What we're looking for:

· Minimum of 5 years of experience as a software developer.

· Excellent knowledge of Java.

· Demonstrated skills in web-based development, including REST API s and JS frameworks such as Vue JS/React.

· Experienced with cloud platforms (AWS / GCP).

· Experienced with SQL and NoSQL databases.

· Experienced with CI/CD environments.

· Familiar with container technologies (Docker, Kubernetes).

· Proficient in agile programming practices.

· Strong analytical mind with a good dose of creativity.

· Meticulous person who strives to constantly improve his/her/their competencies.

· Excellent communication skills.

Nice-to-haves:

· Familiarity with Web sockets.

· Has contributed to open source projects and can point us to his/her/their GitHub account.

Responsibilities and Duties 

•      Develop high-quality software design and architecture.

•      Achieve the timeline with quality delivery of assigned tasks.

•      Able to do technical analysis and code review.

•      Able to troubleshoot internal & production bugs.

•      Coordinate and support to project co-ordinator/project manager.

•      Development coding standards are achieved. 

•      Work with internal teams to understand and analyse their needs and to ensure that proposed solution caters to same.

•      Adopt new technology in quick time.

•      Implement Unit tests and Functional tests to ascertain highest quality of deliverables.

•      Identify, prioritize and execute tasks in the software development life cycle.

•      Understand business needs and know how to implement needs in the system to meet business needs.

•      Able to create technical documents.

•      Able to lead team members and plan team’s task.

•      Design, develop, modify, implement, and support software components anywhere in the software stack.

•      Work in close partnership with cross-functional teams and management.

Qualifications

•      Having knowledge of .NET C#, .NET Core, Angular JS, Web API, Micro Services, JavaScript, jQuery and Bootstrap.

•      Critical thinker and creative mindset and the ability to approach a problem creatively.

•      Ability to provide in-depth evaluation and analysis of unique complex technological issues. •      A meticulous approach to work.

•      A team player but can work independently too.

•      Excellent written and verbal communication skills.

•      Multi-tasking and time-management skills, with the ability to prioritize tasks.

•      Database knowledge spanning across SQL, PL/SQL, MSSQL Server, Performance tuning and RDBMS is preferred.

•      Proven track record of successful and timely project delivery.

•      Excellent written and verbal communication skills.

•      Demonstrated ability to lead others. 

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.

ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

Key job responsibilities-

• Work on features with end-to-end ownership of design, development, testing and take it to production.
• Working directly with developers and product managers to conceptualize, build, test, and release products.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Optimizing performance for the apps and keeping up to date on the latest industry trends in the mobile technologies.

Qualifications-

• Minimum of 1+ years of experience in Android Development
• Strong experience in Kotlin.
• Good understanding on using networking libraries like Volley, Retrofit, OKHttp and jetpack libraries
• Strong knowledge of computer science, algorithms, data structures and design patterns.
• Hands-on experience with Android’s debugging, unit testing, app security, and performance optimization tools.
• Experience with third-party libraries and APIs
• Solid understanding of the full mobile development life cycle.
• Proficiency at object-oriented programming and multi-threading
• Experience with data storage using SQLite, Room
• Experience in creating custom components
• Familiarity with Git and Continuous Integration

Locations: Bangalore

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.