Market Development and Solutions Lead

Job Details:

Job Title: Linux Admin

Location: Mumbai-Powai

Shifts: Rotational Shifts

Job Description:

Job Overview:

● Experience in Customer Support with an enterprise software organization.

● Experience with Linux or UNIX administration (Clustering, High Availability, Load Balancing, etc.).

● Hands-on experience in managing web servers (Apache, Tomcat, JBoss).

● Elementary database (SQL Server, MySQL, Oracle) operational knowledge.

● Proficient with Scripting or other programming languages.

● Hands-on experience on ticketing tools (Jira / Freshdesk).

● Readiness to work shifts and/or be on call and/or put in extra hours for task closure.

● Excellent verbal, written, presentation and interpersonal communication skills.

● Fast learner who can pick up new technologies.

● Capable of working with a cross-functional team to solve business and technical problems.

● Ability to make complex technical matters easy-to-comprehend for non-technical persons.

● Highly driven individual with an execution focus and a strong sense of urgency.

● High level of enthusiasm about helping and serving clients, strong customer and solution- oriented personality.

● Ability and willingness to travel, if required.

The Role:

● Render exceptional first-tier phone/email support for efficient resolution of technology and functional problems across all products.

● Take ownership of user problems and be proactive when dealing with user issues.

● Follow an established set of processes while handling support requests.

● Report any issue that may significantly impact the business.

● Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams.

● Ensure all calls are logged in the ticketing logging system & every activity is updated.

● Ensure users and management are notified during downtimes with complete information.

● Identify and learn more about the software and hardware used/supported by the organization.

● Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Prepare accurate and timely reports.

● Document knowledge in the form of knowledge base tech notes and articles.

Additional / Preferred Skills:

● Exposure at client sites is desirable.

● Experience in the Financial Service industry or Banking applications is desirable

Senior Software Engineer

AiSensy  

Gurugram, Haryana, India (On-site)

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, Physicswallah, and Cosco grow their revenues via WhatsApp.

• Enabling 100,000+ Businesses with WhatsApp Engagement & Marketing
• 400 Crores+ WhatsApp Messages exchanged between Businesses and Users via AiSensy per year
• Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
• High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Key Responsibilities:

• Build Scalable Architecture to handle millions of messages per day.
• Lead a team of engineers and guide them on a day to day basis.
• Collaborate with product managers, designers, and other engineers to define and implement new features and enhancements.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Conduct code reviews to ensure code quality and adherence to standards.
• Identify and resolve performance bottlenecks, bugs, and other issues.
• Mentor and provide guidance to junior engineers, fostering a culture of continuous learning and improvement.
• Participate in architectural discussions and contribute to the technical direction of the team.
• Stay up-to-date with the latest industry trends and technologies, and incorporate them into our development processes.
• Ensure the security, reliability, and performance of our applications.
• Collaborate with DevOps to streamline the deployment and monitoring processes.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree preferred.
• Over all 5+ years of experience with proven experience 3+ years as a Software Engineer, with a strong track record of delivering high-quality software products.
• Expertise in the MERN stack (MongoDB, Express.js, React, Node.js).
• Strong understanding of JavaScript and modern JavaScript frameworks.
• Experience with front-end technologies like HTML5, CSS3, and responsive design.
• Strong understanding of software development methodologies, including Agile and Scrum.
• Experience with RESTful API design and development.
• Experience with database design and management, particularly MongoDB.
• Familiarity with cloud platforms such as AWS.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Experience with version control systems such as Git.
• Knowledge of containerization and orchestration tools like Docker and Kubernetes

We're Hiring: Machine Learning & Data Science Engineer

Location: Gurugram / Bengaluru (Full-time, In-Office)

Salary: Up to ₹2.5 Cr

Preferred Qualifications: PhDs, Tier-1 Grads (IITs, IISc, top global universities)

Join a stealth, VC-backed startup operating across the US, India, and EU, shaping the future of AI-driven Observability utilizing LLMs, Generative AI, and cutting-edge ML technologies. Collaborate with visionary founders experienced in scaling billion-dollar products.

🔍 What You’ll Do:

- Develop advanced time series models for anomaly detection & forecasting

- Create LLM-powered Root Cause Analysis systems employing causal inference & ML techniques

- Innovate using LLMs for enhanced time series comprehension

- Build real-time ML pipelines & scalable MLOps workflows

- Utilize Bayesian methods, causality, counterfactuals, and agent evaluation frameworks

- Handle extensive datasets in Python (TensorFlow, PyTorch, Scikit-Learn, Statsmodels, etc.)

✅ What We’re Looking For:

- Minimum 5 years of experience in ML, time series, and causal analytics

- Proficiency in Python & the ML ecosystem

- In-depth understanding of causal inference, Bayesian statistics, LLMs

- Background in ML Ops, scalable systems, and production deployment

- Additional expertise in Observability, AI agents, or LLM Ops is a plus

💡 Why Join:

- Contribute to building a groundbreaking product from inception

- Tackle real-world impactful challenges alongside a top-tier team

- Engage in a culture that prioritizes ownership, agility, and creativity

Apply here: https://whitetable.ai/form/machine-learning-data-science-engineer-dc784b

Based on experience, developers will be involved in building different elements of an online music app. Urgent requirement, immediate hiring will be done.

We are seeking a highly skilled and experienced Subject Matter Expert (SME) to join our team and provide valuable insights and analysis on our cybersecurity training content and competitors. Our business vertical focuses on delivering automated cybersecurity training through a software platform to over 1 million employees of our 150+ global customers. We cater to various industries and diverse backgrounds, with different levels of technical expertise. Thus, we create a diversified variety of content to cater to the training requirements of different user groups and personas. The SME's role will be pivotal in ensuring efficient and effective cybersecurity awareness training by creating high-quality content. 

Responsibilities: 

● Review and evaluate cybersecurity awareness content to ensure accuracy, relevance, and effectiveness. 

● Write industry-specific technical content to cater to the diversified audience.

● Provide feedback and recommendations to improve content quality and alignment with industry standards. 

● Conduct competitive analysis to identify industry trends, best practices, and potential gaps in our offerings. 

● Analyze global competitor strategies and offerings to identify strengths, weaknesses, and opportunities that benefit our customers. 

● Stay up-to-date with the latest cybersecurity trends and industry developments to ensure our offerings remain competitive. 

● Collaborate with cross-functional teams to ensure content is aligned with marketing and sales strategies. 

● Identify and refine complex security problems in a simplified and layman way. 

Qualifications: 

● Bachelor's degree or certifications in cybersecurity, computer science, or a related field.

● Minimum of 3-5 years of experience in cybersecurity content writing and competitive analysis.

● Strong knowledge of cybersecurity concepts and best practices. 

● Experience with analyzing competitor strategies and offerings. 

● Excellent communication and collaboration skills. 

● Strong analytical and critical thinking skills. 

● Self-motivated and able to work independently. 

● Ability to adapt to changing priorities and deadlines. 

If you are a cybersecurity professional with a passion for creating high-quality content and analyzing the cybersecurity industry's latest trends and developments, we encourage you to apply. Join our team and help us deliver top-notch cybersecurity awareness training to our global customers.