Customer Success - Key Account Manager

Role: Director of Field Sales

About the Role

If you have a flair for the field, you love achieving targets, thrive in managing large teams, enjoy the blend of the chaos & the nuances of data, with a dream to take this from a 12 cr to a 50 Cr team (ARR), then we would love to have a chat with you.

We envisaged this vertical to drive and tap the unlimited potential of the retail market across India. It's a wonderful problem to solve considering the vertical has grown 6X in 12 months.

As the Director of Field Sales, you will be responsible for leading a large sales team and driving revenue growth for the company. You will work closely with the executive team to develop and execute the company's sales strategy, while also managing the day-to-day operations of the sales team.

What you will be doing

● Develop and execute a comprehensive sales strategy that drives revenue growth for the company

● Build and lead a high-performing sales team of 200+ that consistently exceeds sales targets

● Develop and maintain strong relationships with key customers and partners

● Analyze sales data and market trends to identify opportunities for growth

● Manage the sales budget and ensure that all sales activities are aligned with the company's financial

goals

● Develop and implement sales training programs to ensure that the sales team is equipped with the skills

and knowledge needed to succeed

● Ensure that all sales activities are in compliance with company policies and procedures

● Provide regular updates to the executive team on sales performance, market trends, and other key

metrics

What we are looking for

● Someone with 10 + years of experience managing a sales team in product-based start-up

● Someone who has successfully managed field sales of more than 200 people in the past

● Someone who has seen a scale of at least 50 crore net revenue per annum

● Someone who is analytically strong and has a good grip on numbers

Who are we?

Founded with the mission to radically accelerate enterprises business transformation, JIFFY.ai’s intelligent platform empowers business users to adapt to change and innovate faster. We strive to create applications with delightful user experiences backed up by automated middle and back office capabilities. The platform employs the cognitive capabilities of no-code-based software development, Intelligent Document Processing, Natural Language Processing, RPA, Machine Learning, intuitive user interfaces and AI along with an overarching human-in-the-loop approach to power the next generation of enterprise applications. Explore further on www.jiffy.ai.

Success in the Role:

This role is an opportunity for an Engineering Leader looking for their next growth opportunity. As a leader, you will help us build and scale our team as our product grows and reaches new customers. This role requires technical and interpersonal skills to work with multiple teams, passion for solving problems, a focused approach towards growing people, expertise in product quality, automation and for delivering results.

As an Engineering Director, you will:

Lead the teams that enables our customers to build the middleware and backend of their products using our no code platform. We are a SaaS platform that allows our customers from different domains to build web scale applications online.

In this position, you are responsible for people management and product deliveries. It requires hands on Java and/or Golang development experience. Your responsibilities include

• Hire, mentor and motivate your teams.
• Plan and manage scrums and deliveries.
• Knowledge of cloud deployments, security and scalability concerns.
• Contribute to the design and develop of Java and GoLang based micro services.
• Expertise in scalable systems, including APIs, middleware and database systems.
• Create efficient development, build, packaging and deployment processes for Java and GoLang micro services.
• Review code and enforce best coding, security and test practices.

Work Experience and Skills required:

• Overall 15+ years of experience
• Experience in managing technical teams for 5 years.
• At least 10+ years of Java and/or Golang development experience in the relevant domain
• Worked on a product or SaaS platform
• Good communication and negotiation skills

What is leadership like for this role? What is the structure and culture of the team like?

This role will be reporting to the VP, Engineering. Our team’s focus is on challenging the status quo by innovating in a Jiffy. We believe in building a high performing organization and committing to make our customers successful.

We have cross functional teams organized around different platform components with clear responsibility and accountability. At the same time, engineers with horizontal technical skills like Java and GoLang development report to one leader to bring consistency and best practices across the entire platform.

What are the benefits and perks of working at JIFFY.ai?

• Hybrid Work : We have a hybrid working environment with at least 3 days in the office
• Programmes tailored for our people - People Development programmes, Appreciation programmes, Leadership & Mentorship programmes, Communication Programmes, Engagement programmes (JoyofJIFFYians)
• Workplace practices made for people well-being - Weekend Work Monitor, Low Call/No Call Wednesday, and Knowledge Sharing Sessions.
• Token of Appreciation-Early appraisal guaranteed with best Pay-Per-Performance Policy. Compensation off and overtime benefits are offered
• We appreciate the efforts in bringing in top talents -Our people receive generous monetary benefits for successful referrals as a Referral Bonus.
• Grants- Different allowances and perks are designed to support and benefit JIFFYians.
• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

Accounts Payable

• Excellent knowledge in Invoice Processing & T&E claims and guide the team
• Handle all payment exceptions, including positive pay items, and administers all special handling
• Performs internal duplicate payment reviews daily.
• Reviews all A/P checks subject to escheatment.
• Vendor reconciliation & follow-up with the vendor
• Compliance audits
• Month-end activities of chargeback, accrual, reporting, and analysis
• Performance Reporting, Management, and SLA Adherence
• People Management – Should be able to lead a team of 10 – 15 people

Accounts Receivable

• Monitor daily activities such as Customer Master, Cash Applications, Billing, Dunning, etc.,
• Period / quarterly accounting and analysis: Period P&L and Sales Reporting
• Identify the unallocated/unapplied cash and work with onshore teams in clearing the customer accounts
• KPI/SLA management
• Performance Management and Reporting

General Ledger

• Responsible for service delivery with zero surprises for a particular process e.g. Reconciliation and Journals
• Responsible for driving process standardization and delivery excellence for the process and team
• Responsible for pro-active issue resolution and troubleshooting
• Single point of contact and L1 escalation level

We are looking for Female candidate for Sales Manager.

Job Title: Sales Manager (Female Only)

Location:- Ambali-Bopal Road, Ahmedabad

Education:- MBA or graduate in any stream

Experience:- 4+ years in Sales Management

Salary:- 40k to 100k

No. of Days working: 6 days a week 

Skills:-

• Bachelor’s degree in marketing or business administration.
• Proven track record of success the sales cycle from plan to close
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Candidate must have 3 to 4 years of experience in Real Estate sales
• Salary Package from 40,000 to 1,00,000 + Incentives
• Knowledge of English language is a must
• Project site is Ambali – Bopal site
• Candidate is required for a very High end project

Greetings from SpringML!!!

SpringML’s mission is to help customers accelerate time to derive insight and make an impact using data. We offer applications and services that solve key business problems for data intensive industries. We have successfully helped over 100 customers with their AI journey, including many of the Fortune 1000. We hold a premier partnership with Google Cloud and a silver partnership with Salesforce.

We are looking for a Salesforce Manager to join our team

Responsibilities:

Analyze business requirements, translate those requirements into customized solutions using the Salesforce platform

Implement Salesforce solutions that adhere to platform best practices and perform peer code reviews. Typical Salesforce implementations include custom platform development (Apex, Lightning Components, Apps, Mobile, and Custom front ends, etc.), integrations with back office systems (often through the use of middleware tools) and complex data migrations

Design steps and modules, define timelines, identify and resolve issues

Testing the stability and functionality of the application

Troubleshooting and fixing bugs

Develop custom components, triggers and pages

Maintaining the security and integrity of the application software

Requirements:

Previous work experience with application and software development

Experience in developing customer-facing interfaces

Advanced knowledge of Salesforce CRM platforms

Good knowledge of Lightning Web Components(LWC)

Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce

Good communication skills

Ability to solve high-level software and application issues

Project Management skills

Preferred Credentials:

Salesforce Platform App Builder Certification

Salesforce Platform Developer I Certification

Salesforce Platform Developer II Certification

Salesforce Administrator  Certification

 

 

DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, set up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately, and securely.

Skills and Experience

• 4+ years of experience in building infrastructure experience with Cloud Providers ( AWS, Azure, GCP)

• Experience in deploying containerized applications build on NodeJS/PHP/Python to kubernetes cluster.

• Experience in monitoring production workload with relevant metrics and dashboards.

• Experience in writing automation scripts using Shell, Python, Terraform, etc.

• Experience in following security practices while setting up the infrastructure. 

• Self-motivated, able, and willing to help where help is needed

• Able to build relationships, be culturally sensitive, have goal alignment, have learning agility  

Roles and Responsibilities

• Manage various resources across different cloud providers. (Azure, AWS, and GCP)

• Monitor and optimize infrastructure cost.

• Manage various kubernetes clusters with appropriate monitoring and alerting setup.

• Build CI/CD pipelines to orchestrate provisioning and deployment of various services into kubernetes infrastructure.

• Work closely with the development team on upcoming features to determine the correct infrastructure and related tools.

• Assist the support team with escalated customer issues.

• Develop, improve, and thoroughly document operational practices and procedures. 

• Responsible for setting up good security practices across various clouds.