Key Account Manager

Job description

Key Responsibilities:

• Develop comprehensive test plans and strategies tailored to the application’s features and use cases.
• Design, write, and maintain detailed test scenarios, test cases, and test scripts to validate application functionality & performance.
• Execute manual and automated tests, ensuring application quality and adherence to specifications.
• Collaborate closely with developers, product managers, and stakeholders to identify and resolve issues efficiently.
• Provide accurate testing timelines and ensure deliverables are met within the defined schedules.
• Lead end-to-end testing efforts, including integration, regression, performance, and user acceptance testing.
• Implement and oversee defect management processes, tracking bugs from identification through resolution.
• Continuously improve QA processes and methodologies to align with industry best practices.
• Mentor and guide junior QA team members to enhance team capabilities.
• Keep the top management informed on the key metrics along with status updates on the test results and application quality.

Required Skills:

• Extensive experience in test planning, scenario creation, and execution for web and mobile applications.
• Solid understanding of the travel domain—including accommodations, transportation, activities, and booking systems.
• Proficiency in testing tools such as Selenium, JIRA, Mantis, or equivalent.
• Familiarity with API testing tools (Postman, SoapUI) and database testing using SQL.
• Basic knowledge of AI/ML applications and their testing nuances.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication skills for coordinating with cross-functional teams and presenting QA findings to stakeholders.

·      Have Knowledge of the UC &/or CC platforms in the market (Chat, Meetings, Video, Phone, Marketplace/API)

·      Having voice and Network knowledge, SaaS experience is nice to have

·      Have solid business acumen and executive presence, able to position UC/CC Communication platform end-to-end

·      Have to experience to work cohesively with customers, Sales Team, and Partners

·      Act as a leader when the situation warrants

Have an understanding of the partner ecosystem, products and applications

Who we are…?

REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com, Makaan.com and PropTiger.com.

In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia’s leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA Group also holds a significant minority shareholding in Move, Inc., operator of realtor.com in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia.

REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting.

With a 1600+ strong team, REA India has a national presence with 24 offices across India with its corporate office located in Gurugram, Haryana. 

Housing.com

Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.

PropTiger.com

PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organisation’s deep-rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction.

Makaan.com

Makaan.com was acquired by REA India in May 2015, with a vision to establish a true "marketplace" in real estate. With consumer ratings on large number of sellers, credible listings data and real-time intelligence on property search, Makaan.com has emerged as the preferred partner for consumers looking to rent, buy or sell a home. Makaan.com offers its online consumers maximum property options and has become one of the largest advertising platforms in online real estate in India.

Our Vision

Changing the way India experiences property.

Our Mission

To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders.

Our Culture

Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 3rd among the coveted list of India’s Best 100 Companies to Work For in 2023 by the Great Place to Work Institute®. REA India was also ranked in the top 25 workplaces in 2022 & 2021 and in top 50 in 2019. In addition, REA India was also recognized as Best Workplace™ in Building a Culture of Innovation by All in 2023 and India’s Best Workplaces™ in Retail (e-commerce category) for the third time in 2023. 

REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best Workplaces™ for Women in India in 2023 and 2021. REA India is also recognized as one of India's Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work®.

At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME!

REA India (Housing.com, PropTiger.com, Makaan.com) is an equal opportunity employer and welcomes all qualified individuals to apply for employment. We are committed to creating an environment that is free from discrimination, harassment, and any other form of unlawful behavior. We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age, color, gender, marital status, caste, religion, race, ethnic group, nationality, religious or political conviction, sexual orientation, gender identity, pregnancy, family responsibility, or disability or any other legally protected status. We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications, skills, abilities to perform essential functions of the position effectively.

What does this role hold for you…??

●       Accountable for the entire process of lead handling, sales, and business development for the region.

●       Data maintenance to ensure 100% coverage in assigned territory and tracking other key parameters.

●       Client acquisition campaigns and lead generation to build a flagship brand for property services in the respective region.

●       Accountable for service delivery and ensuring client retention.

●       Providing market intelligence, data analytics and insights to the Marketing team to launch the right promotional and customer communication initiatives.

●        Accountable for achieving targets in the designated areas.

●       Mapping new projects & new builders in designated territories and acquisition of new projects and new builders to ensure coverage across designated territory.

●       Relationship handling with existing clients to ensure 100% coverage of new projects launched by them.

Apply if you have…

●       A graduation or post-graduation degree with 3 to 5 years of experience in B2B/Channel sales

●       Have worked in a real estate business.

●       An outgoing personality and are confident & self-motivated. Dexterity in creating and delivering presentations.

●       A passion for selling and are resilient and persistent.

●       Dexterity in creating and delivering presentations.

●       Effective execution skills.

Know more about us…

Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/ 

and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work.

Want to dive into what we do? Visit our main websites for an in-depth look at www.housing.com, www.proptiger.com & www.makaan.com

Job responsibilities

• Performs development, deployment, administration, management, configuration, testing, and integration tasks related to the cloud security platforms.
• Develops automated security and compliance capabilities in support of DevOps processes in a large-scale computing environment for the storage program within the firm.
• Champions a DevOps security model so that security is automated and elastic across all platforms and cultivate a cloud first mindset in transitioning workloads.
• Leverages DevOps tools to build, harden, maintain, and instrument a comprehensive security orchestration platform for infrastructure as code.
• Provides support to drive the maturity of the Cybersecurity software development lifecycle and develop & improve the quality of technical engineering documentation.
• Makes decisions of a global, strategic nature by analyzing complex data systems and incorporating knowledge of other lines of business & JPMC standards.
• Provides quality control of engineering deliverables, technical consultation to product management and technical interface between development and operations teams.

Required qualifications, capabilities, and skills

• Formal training or certification on Security engineering and 3+ years applied experience
• Proficiency in programming languages like Python or Java with strong coding skills
• Understanding of one or more Public Cloud platforms( AWS/ GCP/ Azure)
• Experience with highly scalable systems, release management, software configuration, design, development, and implementation is required
• Ability to analyzing complex data systems – failure analysis / root cause analysis, developing, improving, and maintaining technical engineering documentation

Responsibilities and Duties

 Handling Import Documentation.  Update Client for Shipment Status.  Daily DSR Report to Party & Head Office.  Trace the shipment status through websites and by personal contact to shipping lines.  Resolving customer queries with help of documentation team.  Handling Good Communicate with consignee, S/ Line, CFS, Transporter by mail.  Checking shipment arrival and IGM details in ICEGATE of customs.  Consignee Dispatch requirement as per schedule to various plant.  Collect the delivery orders from shipping line and freight forwarders and clearing fromPORT/CFS.  Handling DPD Client shipments with BMCT, NSICT, NSIGT, JNPT & GTI Terminals.  Co-Ordination with custom clearance dept for getting status and to avail required Documents.  Good Communicate to clear shipment with in free days without Detention & Demurrage.  Co-ordinating with Delivery Agent/ Transporter for Delivery of Shipment & Planning forDelivery.  Sending import Agency Bill with Shipping, CFS, Container Survey, Transporter Bill & etc.  Arranging for payment of Imports Bills

We focus on client adoption of disruptive technologies, technology architecture and providing specialized skills related to integration, custom software engineering, testing, application modernization, agile and more. We help our clients with the most complex projects including working in open web platforms, DevOps platforms as well as intelligent Computing and Architecture enhancement.

We are looking for hands on, smart thinking Applications developer to join our fast-growing team of talented professionals. You will have the opportunity to work on large enterprise solutions and deliver solutions that deliver business performance for our customers.

WORK YOU’LL DO

• Design and develop microservices/APIs using either Java/Spring boot, ISTIO, Kubernetes, Docker, CI / CD Pipelines
• You would scale micro services using Kafka or similar messaging systems.
• Collaborate with clients, architects, and application architectures to understand the operational objectives and purpose of the future system integration.
• Understand the points of integration between the different systems and highlight the potential risks associated with the delivery of solutions
• Collaborate with Functional Designers and Developers in order to find best solutions
• Produce detailed functional and technical specifications.
• Assist in producing solutions with threat assessments and associated security awareness.
•  

WHAT WE ARE LOOKING FOR

• 5- 8 years of hands-on experience designing and developing microservices using either Java/Spring Boot
• 3-5 years of experience with system integration
• Minimum of 3 years of relevant experience with API concepts and technologies such as REST, JSON, XML, SOAP, YAML, GraphQL, and Swagger
• Experience developing within agile methodology using CI/CD pipeline
• Experienced in 3-tier, n-tier, cloud computing, microservices architectures and SOA.
• Good knowledge of integration architectures
• Experience supporting and/or implementing complex integration projects
• Excellent client management skills
• Experience with Data modelling would be an asset

QUALIFICATIONS

• Experience of working in an Agile Environment
• Ability to drive design from Stories and Requirements
• Adept at UML, Design Patterns, Reusable Services Development,
• Knowledge on Scaling Microservices