Focusing on the ever-growing demand in the food industry, our client acts as a neighbourhood artisan bakery at a national scale. The main concept here is to provide freshly baked, high-on-quality, authentic European bakery products and breads. Their products include sourdough loaves, artisan breads, croissants & rolls, freshly baked cookies, cakes, premixes etc.
Headquartered in Mumbai, our client was co-founded in 2013 by a husband and wife duo, one of whom is an IIM-Ahmedabad graduate and the other is an internationally trained baker.
Starting with 4 bakers in 2013 and growing over time, today, our client prepares more than 10,000 loaves of bread a day and their creations are shared with all of India.
As a Marketplace Manager, you will be responsible for generating revenue in the Marketplace vertical across all E-commerce platforms as per the company’s business plan.
What you will do:
- Devising a strategy unique to each E-commerce portal
- Developing a team under them responsible for different accounts and activities
- Developing relationships with the customers i.e Category Managers of E-commerce companies
- Finalizing and executing JBP (Joint Business Plans) on an annual basis with each marketplace and Category Manager
- Getting timely POs and ensuring quantities are in line with targets
- Ensuring expiry and return is capped or within the company’s targeted limit
- Ensuring visibility of the brand and the product on all E-Comm/ Quick - Comm portals
- Designing and running marketing campaigns on these portals and reporting its ROI with analytics
- Ensuring timely payments
Desired Candidate Profile
What you need to have:- Ability to establish a healthy working relationship with their counterparts in customer companies
- Strong communication, leadership and interpersonal skills
- Demonstrated creative and critical thinking skills
- Ability to work on multiple projects simultaneously
- Strong in Microsoft Excel, Google Sheets and PowerPoint etc
- Positive approach to problem solving
Subodh Popalwar
Software Engineer, Memorres
About Premium baked products fmcg
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lending products to simplify education payments. Our suite of products makes education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. Jodo aims to be a category-defining company with a mission to be a
trusted partner to parents in fulfilling their aspirations for their kids’ education.
We are backed by marquee VC investors – Tiger Global, Elevation Capital and Matrix Partners – to realize this mission. Jodo is started by three co-founders who have a pedigreed education (IIT/IIM) and professional background.
Job Description:
We are just getting started! This is not just an opportunity to be part of the startup journey but help shape the journey by building things. We are looking to hire a Manager, Business Operations who can manage onboarding and revenue growth in partner institutes. This is a
high-impact, critical role to drive growth in Jodo’s core business.
Key Responsibilities
● Lead implementation of our in-partner institutes
○ Own the entire process of onboarding a partner institute
○ Define ‘custom made’ offerings for the parents of a particular institute
○ Single point of contact between the Jodo institute partnerships team, institute management and we inside sales team
● Account management: Be responsible for ‘anything and everything in the partner institutes
○ Be responsible for parent outreach in the institutes
○ Strategize and execute plans for customer acquisition along with the
management – events, referrals etc.
○ P&L owner of allocated accounts
○ Take the lead in selling and implementing Jodo’s full suite of financial and payment solutions in the partner institutes
Requirements
● 1-3 years of experience in project management, operations, revenue growth
● Freshers from top-tier colleges (IITs, NITs, BITS etc.)
● Track record of outperformance / over-achieving targets in previous workplaces
● Experience in leading initiatives and delivering results in a time-bound manner
Benefits
● Competitive salary, with a strong revenue-based incentive structure
● Opportunity to be part of the early stage fintech start-up and make an impact
● Work with colleagues from strong backgrounds & hungry to succeed
● High performers in this role will be given additional exposure
What are we looking for?
● Self-starter with a high sense of ownership → Comfortable working with minimal supervision
● Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
● Bias for action → Have the temperament to experiment and execute in uncertainty
● Hustler → Ability to generate resources to solve a problem
● Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
● Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives
Data AnalyticsResponsibilities:
- Lead implementation of companies in key partner institutes
- Own the entire process of onboarding a partner institute
- Define custom made' offerings for the parents of a particular institute
- Single point of contact between the company institute partnerships team, institute management and companies inside sales team
- Account management: Be responsible for anything and everything' in the partner institutes
- Be responsible for parent outreach in the institutes
- Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
- P& L; owner of key accounts
- Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
- Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
- Own execution from strategy design and setup to pilot and eventual scale-up
- Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
- Build and lead high-performing teams to scale these initiatives
Requirements:
- Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
- Track record of out performance / over-achieving targets in previous work places
- Experience in leading initiatives and delivering results in a time-bound manner
- Prior experience in early stage startups or as a founder is a huge plus
- Prior exposure to B2C or understanding of financial services is a plus
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Urgent Opening For Regional Manager - North/ South/ West Region
Job Description:
- To set up and manage the distribution channel & sales force across the country, deliver topline, with the objective to maximise sales of company products within budgets.
- Manage distribution Channel sales across the country with right product mix, with P&L accountability.
- Identify, select, appoint partners, decide incentives & implement promotional programs.
- Provide feedback on market/customer requirement in order to support product creation.
- Ensure Legal compliance / statutory requirements across regions.
- Ensure the distribution width and depth is augmented in terms of geography and number of partners, build distribution width for new products, ensure retail programs are run and point of sale material is used effectively to influence customers at point of sale to maximize availability.
- Develop and implement effective sales strategies
- Lead nationwide sales team members to achieve sales targets
- Establish productive and professional
- point of sale material is used effectively to influence customers at point of sale to maximize availability. Develop and implement effective sales strategies
- Lead nationwide sales team members to achieve sales targets
- Establish productive and professional relationships with key personnel in assigned customer accounts
- Negotiate and close agreements with large customers
- Manage and oversee the daily operations of the sales department
- Monitor and analyze performance metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Perform research and identify new potential customers and new market opportunities
- Provide timely and effective solutions aligned with clients' needs
- Timely recovery of dues
2) Maintain and extend customer relationship after sales is completed.
3) Be innovative in providing solution on need basis
What is the role?
You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.
While the SAE role is for India Geography. Sr. SAE role is for the US market with shift start time at 5 PM IST.
Key Responsibilities
- Prepare and lead the prospective client and demo calls, sending pitches, and closing new deals.
- Gather the client requirement accurately and work on sales proposals accordingly.
- Perform a detailed research about the prospective client and build sales decks.
- Following up promptly with the leads that SDRs send over and ensuring that the customer requirements are being met.
- Liaise and partner with other internal departments to manage complex sales opportunities.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 2-6 years of SaaS sales experience required.
- For the Sr. SAE role, should have experience working in India or USAregion.
- Graduate/Postgraduate or equivalent.
- Strong analytical, communication, and writing skills.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day.
- Attention to detail and the ability to multitask while maintaining a high quality of work.
Whom will you work with?
You will work with the Compass Sales team and report to Sales Head.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
Key Responsibilities :
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-boarding
● Support customer renewals, proactively identifying and prioritizing resources and
strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our
Customer base
● Focus on customer relationship management by helping them to upgrade to better
plans and get more revenue for the business.
What we want to see in the potential Candidate
● Ability to work on customer relationship management applications
● Quick learner and versatile.
● Must possess strong communication skills in English,---both written and verbal
● Excellent skills for communicating and relating with both team members and
customers
● Good interpersonal skills to create a cordial relationship with team members
● Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
● Have good to handle disputes and emergencies
● Must have a strong understanding of our Customers’ business objectives
● Ability to identify and articulate how solution supports achievement of the
Customers’ strategic business goals
● An excellent problem solver with strong analytical skills
● The ability to manage your time and plan your day effectively
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management
Follow CutshortSubodh Popalwar
Software Engineer, Memorres