Key Accounts Manager

Role Overview

We are seeking an experienced Python Backend Developer with strong expertise in SDK development, API design, and application security. The ideal candidate will build robust backend systems, integrate third-party services, and ensure secure, scalable backend operations.

Key Responsibilities

• Design, develop, and maintain backend services using Python and modern frameworks (e.g., FastAPI, Django, Flask).
• Build and maintain SDKs to support internal and external integrations.
• Develop clean, scalable, and reusable RESTful and/or GraphQL APIs.
• Implement and enforce security best practices, including authentication, authorization, encryption, secrets management, and OWASP guidelines.
• Collaborate with frontend, DevOps, and product teams to deliver end-to-end features.
• Integrate external APIs and third-party services efficiently and securely.
• Optimize backend performance, scalability, logging, and monitoring.
• Write automated tests and maintain high code quality through CI/CD pipelines.
• Work with client SMEs to understand existing workflows, formulas, rules, and translate them into maintainable backend services

·       Consume and work with existing data models and database schemas (SQL/NoSQL) to support analytical workflows, operational planning applications, and integration of machine learning outputs into backend services.

·       Leverage Redis (or similar in-memory stores) for caching and performance optimization, ensuring fast response times for data-driven APIs and applications.

·       Utilize middleware, message queues, and streaming technologies (e.g., Kafka, Event Hubs, RabbitMQ) to build reliable, scalable data flows and event-driven backend services.

Required Skills & Qualifications

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Software Engineering, Data Science or a related field
• Proven experience of 5+ years as a Python Developer specializing in backend systems.
• Hands-on experience with SDK design, development, and documentation.
• Strong knowledge of API development (REST, GraphQL), API versioning, and standards.
• Strong understanding of data modeling, multi-source data integration (SQL/NoSQL/warehouse), and analytical data flows.
• Solid understanding of application security, including:
• OAuth2, JWT, API keys
• Secure coding practices
• Data privacy & encryption
• Security testing & vulnerability mitigation
• Experience with Python frameworks such as FastAPI, Django, Flask.
• Knowledge of databases (PostgreSQL, MySQL, MongoDB, Redis).
• Familiarity with CI/CD, Git, Docker, Kubernetes and cloud platforms (AWS, GCP, Azure).
• Experience with caching (Redis), asynchronous processing, and performance tuning for low-latency user interactions.
• Knowledge of message brokers (Kafka, Event Hubs, RabbitMQ) and event-driven architecture for workflow orchestration.
• Strong analytical skills with complex Excel models, including familiarity with advanced formulas, pivot tables, and user-defined Excel functions

Preferred Qualifications

• Experience building public or enterprise-level SDKs.
• Hands-on experience with event-driven architectures, message queues, or streaming technologies
• Familiarity with workflow orchestration tools (e.g., Airflow, Prefect, Dagster, Azure Data Factory)
• Familiarity with data warehousing or analytical query optimization (Snowflake, BigQuery, Synapse, Redshift).
• Exposure to MLOps tools like MLflow, BentoML, Seldon, SageMaker, Vertex AI, or Databricks ML.

Competencies:

·       Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications.

·       Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

·       Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

·       Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

·       Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Why Join Us?

• Be part of a collaborative and agile team driving cutting-edge AI and data engineering solutions.
• Work on impactful projects that make a difference across industries.
• Opportunities for professional growth and continuous learning.
• Competitive salary and benefits package.

Application Details

Ready to make an impact? Apply today and become part of the QX Impact team!

Set up technical standards and establish the enterprise architecture governance structure.

• Provide technology architecture expertise across business divisions and technology domains.

• Translate business requirements into system, application, and process designs.

• Define and maintain target architecture roadmaps.

• Lead or support major change programs, including strategic options analysis and end-to-end solution design.

• Review ongoing program designs to identify strategic opportunities and resolve delivery issues.

• Identify technology enablers to optimize IT investment and reduce risk.

• Develop complex, scalable, reliable, reusable, and high-performance architecture solutions.

• Lead other IT architects and provide consulting support on complex projects and RFP technical evaluations.

• Suggest and implement new technologies while collaborating with IT infrastructure teams, vendors, and other architects.

About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.

Key Responsibilities:

• Identify inefficiencies in current processes and implement solutions to streamline operations.
• Work on automating repetitive tasks and improving workflows.
• Analyze reports and data to provide insights for better decision-making.
• Research and learn new tools, technologies, and best practices to enhance productivity.
• Collaborate with cross-functional teams to execute strategic projects.
• Act as a problem-solver for ad-hoc challenges within the company.
• Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.

Who You Are:

• Background: A degree in Engineering, Computer Science, or a technical discipline.
• Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.

Skills:

• Strong analytical and data interpretation skills.
• Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
• Excellent communication and project management skills.

Mindset:

• Entrepreneurial and self-driven.
• Comfortable working in an ambiguous and fast-paced environment.
• Passionate about solving problems and improving processes.

Why Join Us?

• Direct exposure to leadership and cross-functional teams.
• Opportunity to learn and grow in a high-impact role.
• Dynamic work environment with challenging and rewarding tasks.

Position- Customer Support Executive (Voice and Chat Process )

Blended Process

Experienced (1 year)/ Freshers can also apply

Location- Jaipur

Roles and responsibilities:

1-Could you be able to provide accurate information about products, services, pricing, and promotions?

2-Please help customers with order placement, tracking, cancellations, and returns.

3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

1-Experience required a minimum of 6 months and above.

2-Prefer a candidate who has chat and voice support experience.

3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

• Experience: 5+ years of professional experience in front-end development with a strong focus on React.js.
• Technical Skills: Proficiency in JavaScript (ES6+), HTML5, CSS3, and modern JavaScript frameworks/libraries.
• React Expertise: Deep understanding of React.js and its core principles, including hooks, context API, and state management.
• Tools: Experience with version control systems (e.g., Git), build tools (e.g., Webpack), and testing frameworks (e.g., Jest, React Testing Library).

Preferred Qualifications:

• Experience with: Knowledge of TypeScript, Redux, and modern front-end build pipelines and tools.
• Design: Familiarity with UI/UX design principles and responsive design.
• Blockchain: Understanding of blockchain technologies and cryptocurrency concepts is a plus.

• Improving system quality by identifying issues and common patterns and developing standard operating procedures.
• Enhancing applications by identifying opportunities for improvement, making recommendation and designing and implementing systems.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We are looking for an Automation Test Engineer with a natural flair for solving complex problems and making life easier for others. You'd be a part of our dynamic QA team responsible for maintaining and enhancing the quality of our products.

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements
• Working closely with the product team in understanding the requirements and user workflow
• Writing highly efficient manual test cases and performing functional, ad-hoc and regression testing
• Designing, developing and executing automation test scripts
• Raising defects/bugs and tracking them till closure

Requirements:

• Bachelor's degree in engineering/IT/computer science or related field
• 2-4 years of relevant work experience in software testing
• Professional automation QA experience, using Selenium Webdriver with Python and/or Java 
• Experience in using a defect tracking system to report, track and resolve defects
• Good understanding of the Agile software development methodology (Kanban or Scrum) 
• Passion for software quality assurance, problem detection and analysis
• Experience working in SaaS based product company (optional)
• Worked for a bootstrapped high-growth startup (optional)

We are looking for an Flutter Developer who possesses a passion for pushing mobile technologies to the limits.

This Flutter app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Flutter programmer works closely with other app development and technical teams.

Responsibilities

- Design and build advanced applications for the Flutter platform

- Collaborate with cross-functional teams to define, design, and ship new features - Work with outside data

sources and APIs

- Unit-test code for robustness, including edge cases, usability, and general reliability - Work on bug fixing and

improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Qualifications

 Bachelor's degree or equivalent experience in Computer Science or related field

 Development experience with programming languages

 SQL database or relational database skills

 Proven software development experience and Flutter skills development

 Proven working experience in Flutter app development and

 Have published at least one original Flutter app

 Experience with Flutter SDK

 Experience with Bloc Pattern

 Experience working with remote data via REST and JSON

 Experience with third-party libraries and APIs
 Working knowledge of the general mobile landscape, architectures, trends, and

emerging technologies

 Solid understanding of the full mobile development life cycle

Commercial / residential Building experience is a must.

Industrial building exposure will not be considered relevant experience.

Material Planning

Monitoring progress of project assigned

Coordination with Project Team, Consultants, Quantity Billing

Responsibilities

• Build efficient, testable, and reusable wordpress modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions
• Manage and update theme as per requirement

Skills

• Strong knowledge of wordpress
• WooCommerce plugin
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Understanding accessibility and security compliance
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git