Key Accounts Manager

Responsibilities

·    Support and Expand the Investment Performance Calculation and Reporting Applications within Nuveen. 

·    Understand and document business and functional requirements for performance calculation and reporting

Required Skills

·    Candidate must have 7-10 years of experience working with Asset Management firms

·    Candidate must have 3-5 years of experience working on investment performance calculation & reporting projects

·    Candidate must have 3-5 years of experience with projects related to IBOR systems for Asset Management firms supporting all the major asset classes

·    Candidate must be able to query and analyze data using SQL tools

·    Candidate must have excellent oral and written communication skills

·    Candidate must have strong analytical and troubleshooting skills

·    Bachelor’s degree from an accredited four-year university in IT/ Computer Science

Preferred Skills

·    Knowledge of Leveraged Loans asset class

·    Knowledge of FactSet and Eagle Performance

·    Working knowledge of Jira & Confluence

·    CFA or CIPM certifications is plus

Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

External Job Title :

Support Services Analyst

Position Responsibilities :

• Serves as the second level of support to all the customers’ queries. 
• Resolves the queries and issues by ensuring that all assigned requests are addressed within the SLA or escalate it further as required. 
• Take ownership and responsibility of issues from start through to a successful resolution and follow the escalation process, to speed up the resolution. 
• Effective & efficient working in partnership with other departments to prevent delay in resolution 
• Applying technology in multiple ways to configure the product and helping the customer implement Replicons products. 
• Solid understanding of product limits and suggesting ways of improving the product 
• Logically understanding the concepts of other SaaS based products for integration requests. 
• Need to be multi skilled in all three mediums (phone. Chats and emails.) 

Qualifications :

• Any Bachelor's Degree 
• At least 2 years of experience in software application support and/or infrastructure support 
• Basic understanding of Web technology, basic networking & hardware knowledge, and software applications 
• Excellent communication skills - verbal, written, listening skills and interpersonal skills. 
• Ability to communicate in a tactful, courteous manner and to deal with and resolve complex situations in a professional manner 
• Ability to handle multiple tasks/projects simultaneously and effectively work individually or in a team environment 
• Open to work in a 24/7 support environment 

Position: Admin Manager

Location: Andheri , East

Salary Range: ₹35,000 – ₹40,000/month

Age Limit: Maximum 30 years

Gender Preference: Male candidates only

Job Summary:

We are seeking a proactive and disciplined Admin Manager to oversee day-to-day administrative operations and ensure smooth functioning across departments. The ideal candidate will be highly organized, capable of managing facility operations, vendors, and support staff, and committed to maintaining a compliant and efficient workplace.

Key Responsibilities:

Manage daily office operations and administrative functions

Supervise housekeeping, security, and support staff

Monitor office infrastructure, assets, and facility upkeep

Handle procurement and inventory of office supplies and equipment

Maintain vendor relations, contracts, and AMCs

Ensure compliance with company policies, safety protocols, and audits

Track administrative expenses and maintain petty cash records

Organize fire drills, employee engagement programs, and internal trainings

Maintain all administrative documentation and reports

Requirements:

Graduate in any discipline (Bachelor’s degree)

Age below 30 years

Male candidates preferred

3-4 years of experience in office administration or operations

Excellent communication and coordination skills

Proficiency in MS Office, documentation, and budgeting

Strong sense of responsibility, discipline, and attention to detail

Preferred Skills:

Leadership qualities to manage support staff effectively

Experience in handling vendors and facility compliance

Knowledge of safety protocols and admin process optimization

Responsible for end to end ownership of project deliverables and regular interactions with the clients to provide project status updates Work on the estimations for a given project Identify the risks and provide a mitigation plan promptly Responsible for generating reports, invoice and billing People responsibilities include ensuring optimal retention of talent and improving the performance of team members through continuous feedback Timely reporting of the projects to the client and management

Responsibilities include:

• Coordination and completion of projects on time within budget and scope. 
• Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor, and summarize the progress of the project. 
• Prepare reports for clients and internal stakeholders regarding the status of the project. 
• Work on the estimations for a given project. 
• Identify the risks and provide a mitigation plan promptly. 
• Generation of reports, invoices, and billing. 
• People's Management includes ensuring optimal retention of talent and improving the performance of team members through continuous feedback.
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Experience and Expertise: 

• Overall 7-12 years of experience and at least 4 years of project delivery management experience. 
• Should have worked on SaaS products and have experience in handling a team (at least 10-15). 
• Sound knowledge of SDLC, and quality process with respect to delivery management.
• Experience in Mobile application development and programming knowledge is a plus.
• Good presentation skills, Excellent verbal and written communication skills, and the ability to interact with customers at all levels

About the company

Adia makes clinicians better diagnosticians. Adia Health revolutionizes clinical decision support by enhancing diagnostic accuracy and personalizing care. It modernizes the diagnostic process by automating optimal lab test selection and interpretation, utilizing a combination of expert medical insights, real-world data, and artificial intelligence. This approach not only streamlines the diagnostic journey but also ensures precise, individualized patient care by integrating comprehensive medical histories and collective platform knowledge. 

Position Overview 

We are seeking a highly skilled backend engineer specializing in integrations and platform development to join our dynamic team. The ideal candidate will have a background working in a complex domain and have a proven track record of success. This role requires a deep understanding of backend technologies, strong problem-solving skills, and the ability to collaborate effectively with cross-functional teams. 

Key Responsibilities 

1. Design, implement, and maintain scalable and secure integrations with third-party systems and APIs to enable seamless data exchange and functionality. 
2. Develop and maintain internal platform services and APIs to support various product features and business requirements. 
3. Collaborate with cross-functional teams to ensure smooth integration of backend services with user-facing applications. 
4. Work closely with product managers and stakeholders to understand integration requirements and translate them into technical solutions. 
5. Identify opportunities for performance optimization, scalability improvements, and system enhancements within the integration and platform infrastructure. 
6. Implement monitoring, logging, and alerting solutions to ensure the reliability and availability of integration services and platform components. 
7. Experience with HL7/FHIR is a huge plus. 

Qualifications 

• Bachlor's degree in Computer Science, Engineering, or a related field 
• Proven experience (5+ years) in backend development with expertise in building integrations and platform services 
• Proficiency in Node.js, JavaScript, TypeScript, MongoDB, SQL, noSQL, AWS (or other cloud providers like GCP or Azure) 
• Strong problem-solving skills and the ability to collaborate effectively with cross-functional teams in an agile environment 
• Experience working in a complex domain, ideally U.S. Healthcare 
• English fluency required 

1. Developing and maintaining web applications: coding, testing, and debugging both client-side (front-end) and server-side (back-end) components of web applications. This includes working with languages like HTML, CSS, JavaScript for the front-end, and server-side languages like Node.js, MySQL, MongoDB, or PostgreSQL.

2. Collaborating with cross-functional teams: The candidate need to collaborate with other team members, such as UI/UX designers, product/operations managers, and other developers, to understand requirements and implement solutions.

3. Learning and applying new technologies: Given the rapid pace of technological advancement in web development, candidates are often expected to learn and adapt to new frameworks, libraries, and best practices. They might spend time researching and experimenting with new tools or technologies and applying them to current projects. This continuous learning is crucial for personal development and for staying relevant in the field.

Who we are

Jivox is transforming the way the world experiences digital marketing. We connect brands with their audiences in the most personalized way: using big data, AI/machine learning, Dynamic Creative Optimization (DCO), customer journey optimization, and identity technologies to deliver omni-channel precision marketing.

Recognized as a leader in creative advertising technologies by Forrester Research, Jivox delivers 1:1 messaging throughout the customer journey, seamlessly linking paid and owned media. Our portfolio of global clients includes the likes of Marriott, Mazda, Unilever, Nestle, IBM, Vodafone, and Heineken.

A Powerful Dynamic Creative Personalization platform serves millions of ad impressions a day and evaluates 30 billion+ rules / day. Our proprietary machine learning technology, powers personalization in real-time, creates personalized experiences across all channels including display, video, native and social.

Experience: 2 to 5 years of experience

Relevant experience in Javascript: Min 1 year

Must Have

• Hands-on in HTML5 and CSS3 and JavaScript
• Knowledge of jQuery, GreenSock, JSON and XML
• Good to have cross-browser / Cross-platform compatibility knowledge.
• Unit testing skills
• Debugging skills
• Know how to slice and dice images using Photoshop
• Should able to write the code using the mentioned technologies and should be able to debug over multiple OS across browsers

Good to Have

• Experience in PHP, MySQL
• Knowledge of Adobe Animate (Canvas)
• Knowledge of Adobe Edge
• Knowledge of Google Web Designer (GWD)
• Knowledge in Digital Marketing

Soft Skills requirement:

• Excellent and effective communication skills.
• Good interpersonal skills.
• Be flexible and approachable at all times.

Education: Bachelors degree in Engineering or equivalent experience within the field.