Customer Success Manager

Primary Responsibilities:

● Supply/ demand acquisition: constantly maintain an over-supplying effort by keeping a healthy pipeline

of leads (by whatever channel it takes), by efficiently training and effectively retaining.

● Retention: Will be involved in supply/customer retention activities like calling, partner engagement

validation, zonal wise supply fulfillment, customer retention,etc

● Community management: actively moderate (bring people together), leverage, and rule the driver

/customer community to shape the best service quality to users and the best worth for drivers.

● Execute Marketing and Branding initiatives for the city as per the BTL plans

● Market intelligence: Gather market and competitive intelligence from various sources and create

actionable insights

● Analyze data and prepare reports to monitor performances, find business problems and come up with

solutions.

● Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to

support the activity and solve prevalent issues.

● Talent acquisition and management: Build a team that strives to win and constantly track the efficiency

of your team and the service quality provided to the network, and deploy corrective/improvement. Will

be leading a team of 20+ high performing individuals.

Required Competencies:

● Communication & team handling skills

● Supply/Demand planning

● Data analysis & problem solving

● Should be good in making reports (MS-Excel/google sheets,etc)

Required Skills:

● Strong verbal and written communications skills.

● Solve business problems using analytical skills and a capacity to work with large data sets.

● Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally

and in writing, and to immediately contribute in a team environment.

● An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a

high level of client focus.

● Willingness to roll up sleeves and get hands dirty by being on field most of the time.

● Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn.

● Self-directed.

● Proficiency in SQL would be an added advantage.

Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills

• English communication skills - Oral, Telephonic and Written
• Pleasant and sweet temperament
• Systematic follow ups with customers
• 0-2 Yrs of experienced candidates can apply.

Ganit has flipped the data science value chain as we do not start with a technique but for us, consumption comes first. With this philosophy, we have successfully scaled from being a small start-up to a 200 resource company with clients in the US, Singapore, Africa, UAE, and India. 

We are looking for experienced data enthusiasts who can make the data talk to them. 

You will: 

• Understand business problems and translate business requirements into technical requirements. 
• Conduct complex data analysis to ensure data quality & reliability i.e., make the data talk by extracting, preparing, and transforming it. 
• Identify, develop and implement statistical techniques and algorithms to address business challenges and add value to the organization. 
• Gather requirements and communicate findings in the form of a meaningful story with the stakeholders  
• Build & implement data models using predictive modelling techniques. Interact with clients and provide support for queries and delivery adoption. 
• Lead and mentor data analysts. 

We are looking for someone who has: 

• Apart from your love for data and ability to code even while sleeping you would need the following. 
• Minimum of 02 years of experience in designing and delivery of data science solutions. 
• You should have successful projects of retail/BFSI/FMCG/Manufacturing/QSR in your kitty to show-off. 
• Deep understanding of various statistical techniques, mathematical models, and algorithms to start the conversation with the data in hand. 
• Ability to choose the right model for the data and translate that into a code using R, Python, VBA, SQL, etc. 
• Bachelors/Masters degree in Engineering/Technology or MBA from Tier-1 B School or MSc. in Statistics or Mathematics 

Skillset Required:

• Regression
• Classification
• Predictive Modelling
• Prescriptive Modelling
• Python
• R
• Descriptive Modelling
• Time Series
• Clustering
•  

What is in it for you: 

• Be a part of building the biggest brand in Data science. 
• An opportunity to be a part of a young and energetic team with a strong pedigree. 
• Work on awesome projects across industries and learn from the best in the industry, while growing at a hyper rate. 

Please Note:  

At Ganit, we are looking for people who love problem solving. You are encouraged to apply even if your experience does not precisely match the job description above. Your passion and skills will stand out and set you apart—especially if your career has taken some extraordinary twists and turns over the years. We welcome diverse perspectives, people who think rigorously and are not afraid to challenge assumptions in a problem. Join us and punch above your weight! 

Ganit is an equal opportunity employer and is committed to providing a work environment that is free from harassment and discrimination. 

All recruitment, selection procedures and decisions will reflect Ganit’s commitment to providing equal opportunity. All potential candidates will be assessed according to their skills, knowledge, qualifications, and capabilities. No regard will be given to factors such as age, gender, marital status, race, religion, physical impairment, or political opinions. 

We are looking for an HR Intern to perform various administrative tasks and support our HR department’s daily activities.

HR Intern responsibilities include updating our employee records with new hire information, screening resumes and scheduling interviews. If you’re interested in kickstarting your career in HR and getting a closer look of how our company approaches payroll, recruiting and employee development, we’d like to meet you

Key responsibilities: We are seeking a highly motivated and experienced Frontend Developer with a strong focus on React JS. In this role, you will be responsible for developing and implementing user-friendly, high-performance web applications. You will be working closely with our team of designers, developers, and project managers to ensure the successful delivery of high-quality digital products.

Responsibilities:

Develop new user-facing features using React JS

Build reusable components and libraries for future use

Collaborate with design and development teams to ensure the technical feasibility of UI/UX designs

Optimize applications for maximum speed and scalability

Write clean, maintainable, and efficient code

Stay up-to-date with emerging trends and technologies in frontend development

Participate in code reviews and contribute to the improvement of development processes

Communicate effectively with team members to ensure the timely completion of projects

Troubleshoot and debug issues that arise in production environments

Bachelor's degree in Computer Science or a related field

At least 3 years of experience in frontend development, with a strong focus on React JS

Proficient in HTML, CSS, and JavaScript

Familiarity with Git and Agile development methodologies

Experience with RESTful APIs and integration with backend systems

Strong problem-solving skills and attention to detail

Excellent written and verbal communication skills

Ability to work independently and as part of a team

Portfolio of previous work demonstrating proficiency in React JS

This is a full-time position with competitive salary and benefits. If you have a passion for frontend development and are highly skilled in React JS, we encourage you to apply for this exciting opportunity to join our team.

What you need to have:

nurture.farm is looking for an web developer who is eager to have an impact on the future of sustainable agriculture

around the globe.

Our Company

At nurture.farm, we are putting the farmer at the center of everything we do. We are building a more resilient and sustainable farming ecosystem by reducing risks and improving the quality of life for the farmers and their families through digitization of the farming life cycle, financial inclusion of the farming community, and affordable timely access to products, technologies, advisory and services. We are a technology-led organization, focused on bringing scalable and sustainable solutions to the farming ecosystem. We are a young entrepreneurial startup that wants to learn, create and adapt every day. We aspire to create a happy and productive workplace for our employees, that embodies respect and transparency in every part of the organization.

What you’ll do

• To build next-generation web applications that are efficient and modular.
• Work closely with designers to implement versatile front-end solutions and new features while pushing the limits of what a browser can do.
• Actively look into UI performance of the features which he/she will be developing and consider them during designing of the feature.

What we’re looking for

• B.Tech Computer Science, or similar field of study, or equivalent practical experience.
• Deep expertise in JavaScript, UI design patterns, and developer tools.
• Minimum 1yr of experience with libraries and frameworks such as React, etc.
• Extremely detail oriented to strive for pixel perfection across all browsers.
• Passionate about implementing elegant User Interfaces.
• Knowledge of patterns like Flux, Redux is a plus.
• Understanding of agritech domain and application of technology in farming (Preferable)

Grounds up build REST API automation framework using best in class open source, cloud technologies. Help build automaton first Quality culture in a fast growing product team. The ideal candidate is a self-starter and operates with a high sense of ownership.

What you will do:

• Author extensible, manageable REST API automation suite.
• Works closely with the Development team to release high quality, predictable releases. 
• Develop detailed understanding of overall product architecture, engage at design time to access Automation and Test environment impact. 
• Build Test plans, create prioritized regression suites.

Experience Range: 

You have 2 - 4 years of proven automation and quality assurance experience with any product. 

Technical Expertise:

• Strong hands on programming experience in either Java or Python.
• Deep understanding of REST APIs, have built Test Suites validating product functionalities using API automation frameworks like tavern, postman etc.
• Good to have an understanding of the AWS/Mobile App Automation. environment. ALBs, VPCs, IAM roles.
• Understanding of Docker is nice to have. 
• Good understanding of Object oriented concepts.