Customer Success Manager

Job Title: System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)

Company: Telebu Communications

Location: Hitech city, Madhapur, Hyderabad

Experience: 3–5 Years

Employment Type: Full Time

Salary: Up to CTC 50,000

About Telebu Communications

Telebu is a 20+ year-old product-based technology company offering enterprise communication solutions across SMS, Chat, Voice & Video platforms. Formerly known as SMSCountry Networks, Telebu has offices across India, Bahrain, UAE, Saudi Arabia, Qatar & USA.

Objective: We are looking for a  System Administrator (VoIP) / Telephony Engineer (Telecommunications) to join our Telebu's Communications engineering Team. The Telebu will develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiation Protocol (SIP), WebRTC, and Public Switched Telephone Network (PSTN) gateways.

Responsibilities:

• Install & maintain Freeswtich and other SIP servers.
• Administration of SIP and Media Servers, Network/Protocol level debugging and testing, Contact center solutions, Troubleshoots and resolves complex problems.
• Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers, manages 3rd party telecom carriers and providers.

Requirements:

• 3 years of hands-on industry experience in telecommunications
• Strong conceptualize knowledge and experience with telephony protocols like SIP, SDP, RTP, SRTP and audio/video codecs.
• In-depth working experience with Kamailio, Freeswitch, Any of the SIP stack (Sofia, reSIProcate, PJSIP, etc.), and Linux
• Experience in using the VoIP testing tools like Wireshark, VoIPMonitor, SIPp, SIPCapture, Homer etc.
• Strong understanding of implementing various network setups (Private VPNs, multi-zone secure connectivity etc)

Nice to have:

• Experience with virtualization/container related technologies (Xen, VMware vSphere / ESXi, Docker, Kubernetes)
• Hands on writing production quality code using any of the scripting languages like Python, Go, Erlang etc.
• Working knowledge in any NoSQL databases like MongoDB, Redis, Cassandra etc.
• Passionate about knowing everything about VoIP Protocol standards & related RFCs

Roles & Responsibilities:

● Collaborate closely with clients to understand their requirements, goals, and any gaps.

● Lead the planning, prioritization, design, development, and deployment for Workday PSA projects.

● Showcase deep expertise in the Workday Financial domain.

● Understand impacts of changes to configuration and be good at troubleshooting issues with Invoicing.

● Help clients map legacy and Workday data and be in data conversions using EIB's.

● Utilize business knowledge and expertise to identify opportunities for process improvement.

● Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.

● Recognize and embody our purpose and values, applying them in your projects and client interactions.

● Foster relationships and communicate effectively to positively influence peers and stakeholders. 

Qualification & Experience:

● At least 3 years of experience in Workday Financials.

● Prior experience implementing PSA in a large organization with complex structure.

● Experience supporting PSA including Projects, Project Billing, and Customer Contracts is a big plus.

● Bachelor’s degree in a related field or equivalent work experience.

● Good knowledge of configuring Workday Financials security. ● Basic understanding of Workday Finance and PSA reporting.

● Strong professional communication skills, both written and verbal.

● Proven ability to establish relationships with stakeholders and internal teams.

● Excellent attention to detail and follow-through.

**Job Title: Content Writer (Technical Focus)**

**Job Description:**

We are seeking a skilled Content Writer with a strong background in technical writing to join our team. The ideal candidate will have a passion for creating engaging content that simplifies complex technical concepts for a diverse audience. As a Content Writer, you will play a key role in producing high-quality documentation, articles, blog posts, and other written materials that showcase our products and services.

**Responsibilities:**

1. **Create Compelling Content:** Produce clear, concise, and engaging content for various mediums including blog posts, articles, whitepapers, case studies, and product documentation.

2. **Technical Writing:** Translate complex technical concepts into easy-to-understand, accessible content for both technical and non-technical audiences.

3. **Collaborate with Subject Matter Experts (SMEs):** Work closely with product managers, engineers, and other stakeholders to gather information and insights for content creation.

4. **Content Strategy:** Contribute to content strategy development by identifying key topics, trends, and areas for content expansion.

5. **Content Optimization:** Ensure all content is optimized for SEO, readability, and user experience, following best practices for online content.

6. **Quality Assurance:** Review and edit content to ensure accuracy, clarity, consistency, and adherence to brand voice and style guidelines.

7. **Stay Updated:** Keep abreast of industry trends, new technologies, and best practices in technical writing and content creation.

**Requirements:**

1. **Proven Experience:** Minimum 2 years of experience in content writing, with a focus on technical writing.

2. **Strong Writing Skills:** Exceptional writing, editing, and proofreading skills with meticulous attention to detail.

3. **Technical Aptitude:** Solid understanding of technical concepts related to software, IT, engineering, or other relevant fields.

4. **Communication Skills:** Ability to communicate complex ideas effectively to both technical and non-technical audiences.

5. **Collaborative Spirit:** Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.

6. **Adaptability:** Ability to work in a fast-paced environment and adapt quickly to changing priorities and deadlines.

7. **Tools Proficiency:** Familiarity with content management systems (CMS), SEO tools, and other relevant software is a plus.

**Education:**

Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related field.

**Preferred Qualifications:**

- Experience with software documentation tools such as Confluence, MadCap Flare, or similar.

- Knowledge of HTML, CSS, and basic web design principles.

- Experience with Agile development methodologies.

**Benefits:**

- Competitive salary

- Health insurance

- Retirement savings plan

- Flexible work hours

- Professional development opportunities

- Dynamic and collaborative work environment

**How to Apply:**

If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume, cover letter, and writing samples to [contact email]. Include "Content Writer Application" in the subject line. We look forward to hearing from you!

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM

Location-Pune,Kolkata,Mumbai,Noida

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 

Role and Responsibilities-

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

What we offer you-

Fixed Pay- 2.9 to 3LPA

Performance based incentives-2 to 3LPA

Total Pay- 4.9 to 6LPA

Why LiftOff? 

We at LiftOff specialize in product creation, for our main forte lies in helping Entrepreneurs realize their dream. We have helped businesses and entrepreneurs launch more than 70 plus products.

Many on the team are serial entrepreneurs with a history of successful exits.

As a Data Engineer, you will work directly with our founders and alongside our engineers on a variety of software projects covering various languages, frameworks, and application architectures.

About the Role

If you’re driven by the passion to build something great from scratch, a desire to innovate, and a commitment to achieve excellence in your craft, LiftOff is a great place for you.

• Architecture/design / configure the data ingestion pipeline for data received from 3rd party vendors
• Data loading should be configured with ease/flexibility for adding new data sources & also refresh of the previously loaded data
• Design & implement a consumer graph, that provides an efficient means to query the data via email, phone, and address information (using any one of the fields or combination)
• Expose the consumer graph/search capability for consumption by our middleware APIs, which would be shown in the portal
• Design / review the current client-specific data storage, which is kept as a copy of the consumer master data for easier retrieval/query for subsequent usage

Please Note that this is for a Consultant Role

Candidates who are okay with freelancing/Part-time can apply

• Apply fundamental software engineering design principles and write effective, scalable code.
• Develop back-end components to improve responsiveness and overall performance
• Strong understanding of multi-threading, synchronization & performance analysis of web applications
• Highly experienced with developing RESTful API’s
• Integrate user-facing elements into applications
• Develop unit tests, automation and debug code
• Improve & maintain the functionality of existing systems
• Implement security and data protection solutions
• Understand the big picture, coordinate with internal teams to understand user requirements and provide technical solutions

• Bachelor’s degree in Computer Science, Information Technology or relevant field.
• 5+ work experience as a Python Developer
• Expertise in Django or at least one other popular Python web framework
• (like Flask or Pyramid)
• Excellent Python 3 development & debugging skills
• Knowledge of object oriented analysis & design as well as object-relational mapping (ORM) techniques
• Strong understanding microservices architecture & design patterns
• Strong understanding of RESTful API design principles, including good
• documentation of API using Swagger/OpenAPI specifications
• Familiarity with GIT
• Familiarity with microservices development & deployment, including CI/CD pipelines
• (e.g. Jenkins) and containerization platforms (e.g, Docker)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Excellent team spirit & exceptional problem-solving skills

Loyalty Juggernaut, Inc. (LJI) is a next-generation loyalty and customer engagement solutions enterprise, helping brands re-imagine their loyalty initiatives in #theageofdigitalconsumer.

Headquartered in the Silicon Valley with R & D and Professional Services presence in Hyderabad, India and Distribution offices globally. LJI is founded by customer relationship management experts with decades of experience in delivering world-class technology innovations in CRM, Loyalty, AdTech and consulting for leading global brands across industries. 

LJI delivers GRAVTY – transformational digital platform for loyalty and customer engagement built on Big Data, Micro-services based, Serverless Architecture, AI/ML delivered on the Cloud to help brands execute innovative strategies aimed at attracting, acquiring, rewarding, recognizing, engaging, and leveraging customers in order to maximize revenue, profitability and customer lifetime value.

Visit us at http://www.lji.io/">www.lji.io

LJI is inviting applications for the position of Product Engineer in our R&D Team

YOUR RESPONSIBILITIES 

As a Product Engineer in R&D team, you will  be responsible for end-end Software development life-cycle involving Technical design, implementation, deployment, and support. You will 

• Work actively with Product Specialists, Business Analysts and other stakeholders on the development of cutting-edge product features
• Partner with Customer Success teams to review and implement business requirements
• Build high-quality innovative and reusable code - design and implement new features in cooperation with the enterprise architect
• Conduct software analysis, programming, testing and debugging
• Ensure designs are in compliance with specifications
• Identify production and non-production application issues and support them

OUR TECH STACK

• Java(SpringBoot)
• Python(Django)
• PostgreSQL
• REST, WebServices
• Angular, Javascript, HTML
• Jenkins, Maven, Git, Ansible
• AWS

YOUR PROFILE

1. B.Tech or M.Tech in CSE/IT OR MCA/BCA
2. Strong programming skills
3. Analytical mind and problem-solving aptitude   
4. Excellent communication skills
5. Attention to detail  

OUR OFFERING

1. Opportunity to Innovate with and Learn from a World-class technology team
2. Dabble into the future of technology - Enterprise Cloud Computing, Blockchain, Machine Learning and AI, Mobile, Digital Wallets, and much more...
3. Grow with a fast growing company with global presence and recognition