
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
Company : Barcadly Services (www.barcadlyservices.com)
Job Title: Ads manager(SEM)
No of Positions:2
About Us: Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.
We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.
After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.
Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."
Experience:1+Years.
Ctc-1.8lpa-2.4lpa
Overview:
As an Ads Manager, you will be responsible for planning, executing, and optimizing advertising campaigns across various channels to increase brand awareness, drive traffic, and generate leads and sales. You will work closely with the relevant departments to ensure that all advertising initiatives are aligned with the overall marketing strategy and goals.
Key Responsibilities:
• Develop and execute advertising campaigns across various channels, including Google Ads, Facebook Ads, LinkedIn Ads, and other social media platforms.
• Conduct research to identify target audiences and develop audience personas for ad targeting.
• Create and manage ad campaigns, including ad copy, ad creatives, and targeting options.
• Monitor and optimize ad performance to ensure maximum return on investment.
• Conduct A/B testing and other experiments to improve ad performance.
• Collaborate with the content team to develop ad creatives and landing pages that align with the overall marketing strategy.
• Provide regular reporting and analysis of ad performance to stakeholders.
• Stay up-to-date with industry trends and best practices to ensure that our ad strategies remain effective.
Requirements:
• Bachelor's degree in marketing, business, or a related field.
• Relevant experience in ad management.
• Strong understanding of various advertising channels, including Google Ads, Facebook Ads, LinkedIn Ads, and other social media platforms.
• Experience with ad targeting options, such as audience segmentation and retargeting.
• Familiarity with ad tracking and reporting tools, such as Google Analytics, Facebook Ads Manager, and LinkedIn Campaign Manager.
• Ability to work independently and manage multiple projects simultaneously.
• Strong analytical skills and attention to detail.
Should have good knowledge in Magento 2
DESCRIPTION
HyperVerge is a global deep tech AI company serving clients across India, Africa ASEAN and US regions. Our market-leading AI technology is ranked among the bests on the globally reputed leaderboards such as NIST. Our AI products are used by large enterprises like Jio, Vodafone, Airbus, SBI, Bajaj, ICICI Securities and unicorns such as Grab, Groww, Byjus, and Cred for verifying the identities of their customers and preventing fraud.
We have powered more than 500 million (~7% of the world’s population) ID checks in the last three years!
MISSION:
As part of our rapid growth plan, we are looking to onboard a dynamic and ambitious salesperson in our India Sales team. This team member will be a hunter and be responsible to generate new recurring revenue by acquiring new customers for HyperVerge’s products
OUTCOMES EXPECTED – FIRST YEAR:
Goals
- Develop a deep understanding of HyperVerge technology and products within the first month
- To acquire 12+ new logos and thereby generate $75K New MRR (~$300K New Total Revenue) for HyperVerge by End of March 31, 2023.
- Consistently achieve and exceed mutually agreed upon monthly sales goals
RESPONSIBILITIES
- Sales Execution
- Drive new revenue by taking charge of the full sales cycle following the established sales process. You will primarily be responsible for leading qualified opportunities to closures. In addition, you will also be expected to hunt, prospect and qualify a certain number of leads every month as these are key skills for a salesperson to always sharpen.
- The role is a combination of both Inside Sales and Field Sales. Travel to client offices as necessary.
- Closely collaborate with various internal teams as necessary.
- Sales Strategy:
- Build a strategically selected list of target clients (with the help of the Sales Leader)
- Exploring new markets/target segments
- Assist the Product team in meetings to understand problems clients are facing
- Constantly refine our Go-to-Market approach based on sales objectives and market situation.
- Collaborate:
- Constantly evolve and collaborate to find methods to connect and pitch to top-level executives and decision-makers at prospects
- Establish a clear use case and manage pilots with measurable business impact
- Collaborate with internal teams to launch new publisher-focused products with your partners
- Collate and interpret partner feedback to facilitate improved products
- Share and build a best-practices knowledge base to share with current and future sales team members
- Ownership:
- Be the primary point of contact for your client stakeholders and be fully responsible for driving client conversation from HyperVerge.
- Proactively share insights and learnings from client conversations
- Reporting and Insight Generation
- Ensure CRM is always updated.
- Work with Sales Leader in generating insights on how to make the sales team more efficient.
REQUIREMENTS
- 1+ years of experience with B2B Saas sales functions, and has the necessary mindset to scale with an established sales process.
- Has handled accounts of ACV of $50K and above
- Excellent written and verbal communication via phone, email and in-person meetings
- Good to have - deep understanding of onboarding and KYC processes in B2C companies
- Travel - 25% domestic travel required for client engagements
COMPETENCIES:
- Hunter
- Understands clearly what it takes to generate New Revenue - identify a lead, generate interest, discover problems and is energized by (at least not afraid of) difficult situations, conversations, negotiations, conflict, rejection, etc.
- Competitive and result-focused
- Spends 80% of focused time on creating new revenue (Exceeds revenue and pipeline targets)
- Execution
- Be great at the execution of an established process.
- Be able to adapt to emerging situations as far as key values/boundary conditions are being met.
- Domain Knowledge and network
- Good track record of selling to the Financial Services industry (preferable)
- Knows decision-makers and has a working relationship across organizations in the industry
- In-depth understanding of one of these - lending, insurance, securities, credit cards or mutual funds and an understanding of the critical industry problems
- Analytical and Problem-Solving Skills
- High grasping power - Quick to understand and absorb qualitative or quantitative data and draw insightful conclusions from it
- Strong attention to detail - does not let important details slip through the cracks
- Learning
- Intellectual curiosity - loves to ask questions and is genuinely interested in learning the client's needs
- Enthusiastic about learning and trying new approaches, best practices, and ideas and not overly attached to what has worked in the past
- Work ethics
- Proactively pursues the company mission with a high degree of energy and daily activity.
- Follow-through on Commitments to both clients and team member


Experience : Minimum 1 year to 2 years experience required.
Education: Any Engineering Graduate
Work Location: Anywhere in India (Remote Work)
Job Requirements:
- 1+ years of professional experience in Information Technology field as Front End Developer
- Strong experience in HTML, CSS, Java Script, JQuery and Bootstrap
- Knowledge of formal methods and techniques in software development
- Experience / Knowledge in the following technologies/languages/libraries/frameworks:
- Exposure server side programming using Python / PHP / Java / C#
- Experience with Version Control Software (GIT)
- Ability to work independently and direct a team of any size (small to medium or large)
- Excellent written and oral communication skills
If the above assignment and work practice are exciting you, then apply. We will invite video call meeting for shortlisted candidates after assessment.
1. Screen resumes and application forms
2. Schedule and confirm interviews with candidates
3. Post, update and remove job ads from job boards, careers pages, and social networks
4. Recruitment
5. Handle the initial round of interview
6. Assist HR manager in day to day activities.
Who we are
ixigo is an AI-based travel app that helps millions of users plan and book their trips every day. Launched in 2007, ixigo is proud to have built numerous industry-first AI-innovations over the last decade. With pre-emptive help from ixigo at every touch-point of their journey, 150 million Indians are now making smarter travel decisions every year. ixigo uses Artificial Intelligence for deal discovery, personalized recommendations, dynamic marketing, airfare predictions, train delay information, PNR confirmation status, infrastructure cost optimization, business intelligence and providing fully-automated customer service over chat and voice. This makes ixigo a lean, tech-intensive and capital-efficient travel business, serving millions of travelers with a team size of under 200. Founded in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo’s investors include Sequoia Capital India, Fosun RZ Capital, SAIF Partners, MakeMyTrip & Micromax.
Role & Responsibility
As a Backend Developer, You will be involved in all aspects of development playing a critical role in the design, planning, development, and deployment and help develop best practices for future development. You will be working closely with Tech, Design and Quality team to build and launch the product.
- Code, develop, design and architect features related to the existing application. We expect you to own modules end to end and take pride in the work products you ship
- Design, implement and maintain highly scalable, multi-tier, distributed server software applications
- Deliver across the entire app life cycle, design, build, deploy, test, release to app stores and support
- Working directly with developers and product managers to conceptualize, build, test and release products
- Take responsibility for performance and stability for all server functions
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Skills & Qualifications:
- At least an undergraduate degree in Computer Science, Engineering, preferably from IITs/Top RECs
- 2-5 years of experience at cutting edge organizations or startups
- Extensive experience in a Java server-side software design and development
- Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing.
- Experience with e-business/e-commerce applications and business environment is a must
- Any experience with internet companies or the travel industry will be a plus
Must have
- Good understanding of Java/J2EE and design patterns
- Strong knowledge of data structures and designing for performance, scalability and availability Knowledge in MongoDB and Web services
- Extensive use of Instruments and Shark to detect memory leaks and for performance optimization
- Good grasp of algorithms, memory management, and multithreaded programming
- Good to have - Python, NodeJS, Mysql, Redis, ElasticSearchGreat people skills!
- Able to fit in well within an informal startup environment and to provide hands-on management
- The high energy level and untiring commitment to drive oneself & the team towards goals
Compensation: Commensurate to skills & experience; comparable to the best in the industry.
Culture: ixigo is proud to have built an entrepreneurial culture that has become a folk-lore in the startup ecosystem. One in every four ixigems has gone on to build successful startups and companies. Our cultural values of integrity, empathy, ingenuity, awesomeness, and resilience have stood the tests of time and we’ve built a fun, flexible and creative work environment that is driven by people with a high degree of ownership. You will get to work with some of the smartest folks in the Indian startup ecosystem, and solve some of the toughest problems for the next billion users by using bleeding-edge technologies. Oh, and we have an awesome “play” area, great chai/coffee, free lunches (yes, they exist!) and a workspace you will fall in love with.

