About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Company social profiles
Similar jobs
Machine Learning (ML)About the Internship
Nexora Group is looking for passionate and innovative students interested in Artificial Intelligence (AI) and Machine Learning (ML). This internship offers an opportunity to work on real-world AI projects, explore machine learning techniques, and gain hands-on experience with emerging technologies that are transforming industries worldwide.
Interns will collaborate with mentors, work on practical assignments, and develop industry-relevant skills in AI, ML, data-driven decision-making, and intelligent systems.
Key Responsibilities
- Assist in developing and testing Machine Learning models.
- Work on AI-based applications and automation projects.
- Analyze datasets and prepare data for model training.
- Research emerging AI and Machine Learning technologies.
- Evaluate model performance and improve accuracy.
- Create reports and documentation for assigned projects.
- Participate in project discussions, training sessions, and team meetings.
- Support the development of innovative AI-driven solutions.
Required Skills
- Basic knowledge of Python programming.
- Understanding of Artificial Intelligence and Machine Learning concepts.
- Familiarity with data analysis and statistics.
- Knowledge of Machine Learning libraries such as Scikit-learn, TensorFlow, or PyTorch is a plus.
- Strong analytical and problem-solving skills.
- Ability to learn new technologies quickly.
- Good communication and teamwork skills.
Eligibility
- B.Tech, M.Tech, BCA, MCA, B.Sc., M.Sc., or related disciplines.
- Students pursuing Computer Science, Artificial Intelligence, Data Science, Information Technology, Mathematics, or related fields.
- Freshers and recent graduates are encouraged to apply.
What You Will Learn
✅ Artificial Intelligence Fundamentals
✅ Machine Learning Algorithms
✅ Data Preprocessing & Model Training
✅ Generative AI Concepts
✅ Predictive Analytics
✅ AI Project Development
✅ Industry-Oriented Problem Solving
Benefits
✅ Internship Completion Certificate
✅ Letter of Recommendation (Performance-Based)
✅ Hands-on AI & ML Project Experience
✅ Professional Mentorship & Guidance
✅ Resume & LinkedIn Profile Enhancement
✅ Portfolio Development Support
✅ Exposure to Real-World AI Applications
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptPython Engineer
Job Description:
• Design, develop, and maintain scalable and efficient micro-services using
Python and related frameworks (e.g., Flask, FastAPI,pytest).
• Develop Python scripts and tools to automate deployment, configuration
management, monitoring, and maintenance of our systems.
• Design and implement API automation tests to ensure the reliability and
performance of our software products.
• Troubleshoot and resolve issues related to automation processes,
performance bottlenecks, and system failures.
• Integrate backend automation processes with CI/CD pipelines for seamless
deployment and continuous improvement.
• Optimize and refactor code to improve the scalability and maintainability of
frameworks/services.
• Collaborate with cross-functional teams to understand automation
requirements and design scalable, efficient backend automation solutions.
• Stay up-to-date with the latest industry trends, tools, and technologies
related to python backend frameworks.
Job Requirements:
• Bachelor's degree in Computer Science, Engineering, or related field (or
equivalent experience).
• 3+ Years of experience as a Python Developer with a strong focus on
automation.
• Proficiency in Python programming, including experience with libraries such
as Flask, Django, or FastAPI.
• Understanding of software design principles, data structures, and algorithms.
• Experience with database systems, including SQL and NoSQL databases.
• Familiarity with version control systems, preferably Git.
• Knowledge of containerisation technologies such as Docker.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and
infrastructure as code (IaC) tools.
• problem-solving skills and the ability to debug complex automation issues.
• Excellent teamwork and communication skills.
• Ability to work in an agile development environment and adapt to changing
requirements.
Ruby on Rails (ROR)
Ruby5+ years of solid experience with a wide range of web, backend, or mobile technologies.
● Mastery of at least one of the following languages in a cloud-based ecosystem:
• Ruby on Rails
• Angular
● Experience presenting technical solutions to peers and managers.
● A proven track record of designing scalable and maintainable technical solutions.
• Experience coordinating development efforts across multiple managing projects in
parallel.
● Experience working with off-shore/outsourced developers across different time zones.
● Experience with code review tools and practices to ensure best practices are followed
and code quality gates are achieved.
● Experience with creating documentation, unit tests, integration tests, security, and load
tests.
● Solid Understanding of GitOps principles.
We will provide relocation allowances - accommodation for 10 days including flight tickets.
Vue.jsAngularJS (1.x)Angular (2+)React.jsJavascriptDesign, implement and maintain Java-based applications that can be high-volume and low-latency
Analyze user requirements to define business objectives
Envisioning system features and functionality
Define application objectives and functionality
Ensure application designs conform with business goals
Develop and test software
Identify and resolve any technical issues arising
Create detailed design documentation
Propose changes to current Java infrastructure
Develop technical designs for application development
Develop multimedia applications
Write well designed, testable code
Conducting software analysis, programming, testing, and debugging
Manage Java and Java EE application development
Develop documentation to help users
Transforming requirements into stipulations
Prepare and produce releases of software components
Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review
Come, join us on our journey to provide jobs to a million people by 2026
Who We Are?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Founded in the year 2015 by IITM & IIMA alumni and With a clientele of some of the hottest startups in the US, Wishup is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, 500Startups, and we have been consistently rated as one of the most coveted places to work at.
We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications for our in-house position of Content Writer (Blogs).
What’s in it for you?
- Great Pay
- Be part of a 100x growth story - Wishup has grown 10x in the last 18 months
- High growth potential & impact - an early stage in Wishup’s journey
- Work from home (or anywhere), forever!
What are we looking for?
-3+years of work experience in writing blogs-Experience in writing content for marketing campaigns
-Experience in creating long-form content
-Experience in writing articles for magazine features and guest blog website
-Creative mind and storytelling skills- Excellent written and verbal English communication skills
Work Responsibilities
- Research industry-related topics (combining online sources, interviews, and studies)
- Write clear marketing/blog copy to promote our services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Ensure all-around consistency (style, fonts, images, and tone)
- Update website content as needed
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
Job Prerequisites (to be verified during the interview process)
- High-speed internet connection
- Laptop with integrated camera & a pair of headphones
- Quiet workspace
Company Reviews
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eng">https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eng
Social Media Links
LinkedIn - https://www.linkedin.com/company/wishup-services/">https://www.linkedin.com/company/wishup-services/
Facebook - https://www.facebook.com/wishupnow/">https://www.facebook.com/wishupnow/
Twitter - https://twitter.com/wishupnow">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/">https://www.instagram.com/wishupnow/
Training at Wishup
https://www.youtube.com/watch?v=6Uolgas0Uj4
Life at Wishup
https://www.youtube.com/watch?v=qHPMod_jzmA
JavascriptLocation: Pune, Maharashtra, India
We at FlytBase are looking for passionate and hardworking Software QA Automation Engineers to join our rapidly growing team. As a Software QA Automation Engineer, you will be responsible for the planning and implementation of tests that prove the functional and non-functional requirements of the system.
Role and Responsibilities:
- Designing and developing test automation scripts for a MEAN stack application.
- Using test automation guidelines.
- Testing and proving that the software meets major architectural requirements.
- Proving for scalability and performance of a software.
- Ensuring the quality of the system as a whole.
- Supporting the development team and software engineers during the development and testing phase.
- Build tools and frameworks to aid continuous delivery, deployment and debugging.
- Prepare defect reports and report test progress.
Qualifications and Requirements:
- At Least 2 years of experience in Automation Testing or similar role for MEAN stack application
- Experience with Jasmine, Karma, Protractor or similar end-to-end testing tool.
- Excellent knowledge in testing skills (design test plan and test strategy, writing and executing test cases, opening bugs, verifying bugs etc)
- A team player, fast learner with good interpersonal, verbal and written communication skills.
Good to have:
- Experience or keen interest in aerial robots i.e. drones.
What Will I Earn?
This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit and alignment with FlytBase’s long-term business strategy.
Perks:- Fast-paced Startup culture
- Hacker mode environment
- Enthusiastic and approachable team
- Professional autonomy
- Strong meritocracy
- Zero bureaucracy
- Company-wide sense of purpose
- Flexible work hours
- Informal dress code
React NativeJavascript
NodeJS (Node.js)Must have hands-on experience on React Native Node JS and React JS
Go Programming (Golang)
Python
PostgreSQL
Redis
.NETJavascript
jQuery
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon