
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Position Overview:
We are looking for a Senior Technical Writer and Business Analyst with a strong background in development and architecture who likes to get into the details! The ideal candidate will play a key role in assisting with Tech Diligence reports by gathering information from various teams and translating it into a format that is easily understandable by business stakeholders. Expertise with Generative AI ( LLMs) is required.
Responsibilities:
· Collaborate with cross-functional teams to gather technical information and insights for Tech Diligence reports.
· Analyze technical documentation, code repositories, and other relevant resources to extract key information.
· Translate complex technical concepts into clear, concise, and compelling written content suitable for business stakeholders.
· Develop and maintain documentation standards, templates, and style guides.
· Review and edit technical content produced by other team members for accuracy, clarity, and consistency.
· Stay up-to-date with industry trends, emerging technologies, and best practices in technical writing.
· Expert at using Generative AI ( LLMs)
Experience & Background
- 7 + years of experience in technical writing.
- Strong foundation in structured documentation methodologies (DITA, XML, modular writing, etc.).
- Proficient in Google Docs, MS Office, graphs, and visualization tools.
- Solid understanding of various technology stacks and ability to document them effectively.
AI & Documentation Automation
- Strong exposure to AI-driven documentation tools (ChatGPT, Copilot, AI-assisted metadata tagging, etc.).
- Experience with documentation automation and content optimization workflows.
- Genuine interest in working with AI-driven tools to enhance documentation processes.
Resume & Communication Skills
- Concise and well-structured resume with minimal grammatical errors.
- Excellent verbal and written communication skills (this is mandatory).
- Ability to communicate clearly, keep responses crisp but detailed, and articulate thoughts effectively.
- Must be able to communicate with a global audience and handle various communication styles.
Technical & Documentation Tools
- Proficient in API documentation, doc-as-code workflows, and structured writing approaches.
- Experience with Markdown, DITA, Confluence, JIRA, or similar documentation tools.
- Ability to handle graphs, process flows, and visual representation of technical information.
Requirements:
· Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
· Proven experience as a technical writer, with a focus on technology and architecture.
· Strong understanding of software development processes, systems architecture, and technical concepts.
· Proficiency in gathering and synthesizing information from multiple sources.
· Excellent written and verbal communication skills, with the ability to tailor content for different audiences.
· Attention to detail and a commitment to producing high-quality work.
· Familiarity with version control systems (e.g., Git) and documentation tools (e.g., Markdown, Confluence).
· Experience with Agile methodologies and working in cross-functional teams is a plus.
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Job Description
We are looking for a talented Java Developer to work in abroad countries. You will be responsible for developing high-quality software solutions, working on both server-side components and integrations, and ensuring optimal performance and scalability.
Preferred Qualifications
- Experience with microservices architecture.
- Knowledge of cloud platforms (AWS, Azure).
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- Understanding of front-end technologies (HTML, CSS, JavaScript) is a plus.
Requirment Details
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Proven experience as a Java Developer or similar role.
Strong knowledge of Java programming language and its frameworks (Spring, Hibernate).
Experience with relational databases (e.g., MySQL, PostgreSQL) and ORM tools.
Familiarity with RESTful APIs and web services.
Understanding of version control systems (e.g., Git).
Solid understanding of object-oriented programming (OOP) principles.
Strong problem-solving skills and attention to detail.
#HiringAlert
We are looking "SAP Ariba Upstream/Downstream" for Reputed Client @ Permanent Role
Experience: 5+ Years
Skills :
•SAP Ariba Upstream/Downstream Module / experience in S4HANA implementation
•Good Knowledge and hands on experience in Ariba Sourcing Projects, RFX, Auctions, Contract Management, SLP
•Integration knowledge with multiple backend ERP systems for Master data objects replication.
•CIG integration knowledge will be added advantage.
•Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate to technical teams and executive leaders
•Ability to work independently and as a part of a team but also self-motivate
•Hands on experience on building interface with SAP and Legacy Systems, must be familiar with IDOC, XML etc.
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•Knowledge of Ariba Integration (Cloud Integration Gateway) with multiple back-end ERP systems.
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Location : Remote
.BDA and BDE
ROLES
We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
Job Location: Work from home
Selection process: HR Round followed by group discussion and sales manager round.
Qualification: Any Graduate/Post Graduate
Salary offered: As per industry standards
Working days: 6 days Sunday is off
Shifts:10:00am -7:00pm
Mandatory language: English
Laptop/wi-fi: candidates are to use their own laptops,
Additional Compensation: If applicable, this will be decided on the basis of your designation.

Responsibilities:-
Develop integrated digital media strategies
Prepare and deliver presentations
Coordinate the implementation of digital media plans
Create and manage digital campaign budgets
Negotiate and purchase digital advertising space
Collaborate with internal stakeholders to deliver fully integrated campaigns
Track digital campaign performance
Analyze campaign metrics, prepare performance reports, and provide recommendations
Monitor market trends and identify new digital opportunities
Requirements:-
Bachelor's degree in communication, marketing, or advertising
At least 2 years of digital marketing experience.
Experience with campaign management and ad serving technology, including Google Analytics.
Deep knowledge of paid search, display advertising, and social media advertising.
Strong communication and presentation skills.
Analytical thinking and problem-solving abilities.
Organizational and time management skills.
Highly passionate, collaborative, outgoing, creative media leader and thinker
Excellent communication/presentation/client management skills


Job description
We are Virtual Internships, an EdTech startup on a mission to bridge the gap between education and the workplace by making internships accessible to all.
Over the last four years, we’ve established partnerships with 12,000+ companies, 100+ universities, and supported thousands of students and graduates in becoming more employable via our online work experience product.
We are a team of 130+ across 25+ countries, and recently https://techcrunch.com/2022/09/14/virtual-internships-matches-students-with-top-companies-around-the-world/">secured our Series A funding from investors such as Hambro Perks, Sequoia Capital, Kaplan, Arsenal Growth, and Ascend Vietnam Ventures - who have collectively guided the likes of Google, Linkedin, WhatsApp, Canva, Udemy, and Applyboard.
Our 2022 awards include:
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Ranked 23rd out of 13,000 organizations in https://www.escapethecity.org/escape100/2022?utm_source=media_kit&utm_medium=blogpr&utm_campaign=esc100_2022&utm_id=launch">The Escape 100: the top purposeful organisations to ‘escape’ to in 2022
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https://www.techinasia.com/50-rising-startups-southeast-asia">Tech in Asia’s “Top 50 Rising Startups” (No.6 in Vietnam)
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Top100 EdTechStartup Selected by https://www.holoniq.com/notes/holoniq-europe-edtech-100/">HolonIQ
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Finalist for https://www.businessleader.co.uk/gotech-awards-22-finalists/">Go:Tech Awards
Your Role
Become one of our new Senior Software Engineers, where you will play a role in building an enterprise-level WordPress platform. If you want to work in a flexible environment where you can own technology, strategies, design, and build new systems from scratch using the tools YOU choose, read on!
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Work with the Marketing team to conduct a plan for building the website and scale-up plan yearly.
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Development/Deployment of enterprise-level WordPress plugins and themes in a WordPress VIP multi-site environment.
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Building and collaborating with developers from other teams to create modular, extensible PHP and JS solutions (plugins, packages, blocks, and components).
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To create own themes based on requirements from HTML scratch.
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Local Development Environment Setup/Configuration.
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Theme and Plugin Security.
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Understanding of best standards and guidelines about WordPress.org.
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Ability to handle complex problems from design to execution and deliver in time bound manner under constraints.
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Autonomously architect, prototype, and maintain solutions to different problems.
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Comfortable wearing many hats and willing to work on all parts of the stack.
Your Impact
In your first month, you will:
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Get onboarded and brought up to speed with all things VI - our company structure, product, mission, and values
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Meet with colleagues across the company and start building relationships that will help you better understand the company
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Review our current programs, systems, and data so you can gain insight into where we currently are
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Take over our new WordPress website which is in setting phase
Within 3 months, you will:
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Take ownership of your role and started working directly with stakeholders.
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Have strong relationships with our external vendors and be the front line of people support for the company
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Deliver 1st version of the new website.
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Coordinate with analysis to set up Google Analytics and other tools.
Within 6 months, you will:
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Work with the Marketing team to maintain, and improvement by the analyst result of the new website.
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Be a strong technical advisor for the marketing team about SEO/other Google and WordPress technologies.
Job Requirements
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A Bachelor’s degree is preferred.
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Extensive experience in writing and building PHP applications at scale using object-oriented coding, namespace, autoloading, dependency injection, PHPCS, Psalm, PHPUnits etc., as well as interacting with REST API/ GraphQL
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Familiarity with WordPress development (multisite, configuration, parent/child themes, plugins, Gutenberg) and understanding of security concerns and site optimization for performance.
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Possesses an understanding of and commitment to web standards, including web accessibility standards (WCAG)
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Familiarity with package managers for PHP (Composer) and JS (NPM/Yarn)
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Familiarity with PSR specifications
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Previous working experience with Code versioning and code review
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Previous working experience with Docker, Git, and dependency management via Composer
Consider this our wish list. We know there will be great candidates that don't meet every one of these criteria—if you're passionate about the role and have early-stage startup experience, we'd still love to hear from you.
What do we offer?
One of our core values at Virtual Internships is transparency. That’s why, we’re allowing you to ‘try before you apply’ in our “https://www.notion.so/virtualinternship/Virtual-Internships-VI-P-GUIDE-0aaa39e9a3304d4cbc19fad96bd0c72d">VI-P Guide” which includes our values, how we operate, how we build our packages, and how we interview.
To give you an example of some of our perks and benefits:
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Flexible Working Hours - start earlier, leave earlier, take a shorter lunch or leave a bit later, it's totally up to you.
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Remote First - work from anywhere, with a budget to support your remote setup
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Learn from the world’s best - access to exclusive content including how-to guides and playbooks from Sequoia/500Global-backed organizations
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Professional Development Budget - dedicated budget towards content/platforms/courses that can contribute to your professional growth
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Impact - we’re still at an early stage, so your impact is magnified. You will likely be solving something that hasn’t already been solved or you will be taking something to an entirely new level!
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Birthday Leave - go enjoy yourself on your birthday without needing to use your annual leave
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Meritocracy - a culture that prides itself on internal promotions and meritocracy. The majority of our managerial team has risen up (quickly), including our COO, CAO, CFO, Head of Host Companies, and Head of Intern Experience.


Level 3 Contractor-to-Fulltime-Programmer Role:
Must have 1-2 years (ideally 12 to 30 months) of post-collegiate professional programming experience at a top SaaS company in React, Typescript, Javascript working within Visual Studio Code and Yarn, leveraging superior techniques with Routing, Components, State, and Props to deliver elegant consumer applications based on dynamic data.
Ability to translate user story completely into exceptional functionality that consistently meets acceptance criteria and delights users. Ability to convert complex workflows into elegant experiences highly prized.
Experience with Firebase, Firestore, MongoDB, Heroku and other Cloud-based technologies to deliver scalable, performant data-driven applications, with deployments on Kubernetes. Ideally experienced working with colleagues over Discord.
Ability to exhibit judgment to independently author test suite and testing scripts to evaluate code additions, ensuring no regressions in functionality or user experience.
Proficiency in translating complex mathematical concepts into effective data structures and programming practices. Personal pleasure in solving mathematical puzzles elegantly is a huge plus.
Bonus for those possessing keen interest in better investing, wealth creation, and FinTech/WealthTech experience.
Collaborate effectively through coding tools such as GitHub, Jira, and Slack.
Enthusiastic, collaborative, driven, curious, professional, fast-paced, detail-oriented. Clear communicator, flexible work hours to be part of experienced Silicon Valley product team. Able to make constructive contributions to improved team development practices
.
Anticipated first year will be entirely working from home given COVID as Level 3 Contractor, and upon completion of first anniversary will be eligible for sign-on bonus as full time employee. Required to have own effective laptop/development set up and sufficient bandwidth to be exceedingly productive.
We are excited to consider applicants from outside top IITs and top technical cities, so you don’t have to be a graduate of IIT Madras or IIT Bombay, nor living in Bangalore, Pune, or Hyderabad – we are more interested in exceptional and fluent programming talent and passion than just these degrees. And all that being said, we confess we do have a founding team with degrees and DNA from Stanford, Harvard, and INSEAD.
There will be a technical task/test, a fit/communication interview, and a technical interview.

