Customer Support Executive

The Design Engineer is responsible for planning, developing, and improving product designs by converting concepts and requirements into detailed engineering drawings and specifications. The role involves collaboration with production, quality, and project teams to ensure designs are functional, cost-effective, and manufacturable.

Key Responsibilities:

• Create 2D and 3D designs using CAD software such as AutoCAD, SolidWorks, CATIA, or Creo
• Prepare detailed drawings, BOMs, and technical documentation
• Analyze design feasibility, materials, tolerances, and manufacturing methods
• Coordinate with production, quality, and vendors to resolve design-related issues
• Modify existing designs to improve performance, quality, or cost
• Ensure compliance with industry standards and customer specifications
• Support prototyping, testing, and validation activities
• Participate in design reviews and continuous improvement initiatives

Job Title: Senior Java Full Stack Developer

Locations: Delhi NCR, Hyderabad, Chennai, Pune, Bangalore Experience: 6–13 Years

Employment Type: Full-Time

"Need Immediate joiners or serving notice period candidates only can join in a maximum of 30 days"

About the Role

We are looking for an experienced and highly skilled Java Full Stack Developer with strong backend expertise in Java and hands-on experience in ReactJS for front-end development. The ideal candidate will drive the design, development, and implementation of high-performance, scalable applications that meet business goals.

Key Responsibilities

Backend Development (Approx. 80%)

• Design, develop, and maintain robust and scalable backend services using Java, Spring Boot, and related frameworks.
• Build and optimize RESTful APIs and microservices.
• Collaborate with cross-functional teams to define backend architecture and ensure high availability and performance.
• Troubleshoot complex issues, debug code, and improve overall system reliability.
• Participate in code reviews, design discussions, and technical decision-making.

Frontend Development (Approx. 20%)

• Develop responsive user interfaces and reusable ReactJS components.
• Integrate frontend components with backend services and APIs.
• Ensure high performance, cross-browser compatibility, and seamless user experience.

General

• Work in an Agile/Scrum environment and deliver high-quality software on schedule.
• Maintain robust documentation and follow SDLC best practices.
• Mentor junior developers and contribute to team growth.

Required Skills & Qualifications

• 6–13 years of professional experience in software development, with a strong focus on backend systems.
• Advanced proficiency in Java, Spring Boot, and related server-side technologies.
• Hands-on experience with ReactJS and modern JavaScript.
• Solid understanding of REST APIs, microservices architecture, and web services.
• Strong database skills (SQL and/or NoSQL) and familiarity with schema design.
• Experience with version control (e.g., Git) and CI/CD practices.
• Excellent problem-solving, debugging, and communication skills.

Preferred Skills (Bonus)

• Experience with containerization and orchestration (Docker, Kubernetes).
• Exposure to cloud platforms (AWS, Azure, GCP).
• Knowledge of message queuing (Kafka, RabbitMQ).
• Familiarity with automated testing frameworks and best practices.

Education

• Bachelor’s or Master’s degree in Computer Science, Engineering, IT, or a related field (or equivalent practical experience)

Customer Support Executive

We are looking for dynamic and experienced customer support that can help our customers with their day-to-day support related issues. We are looking for person with at least 2 Years of experience and have hands on experience with Chat and Ticketing system.

We are looking for person with following knowledge:

• Good command over English
• Basic Computer working knowledge
• Customer Support Knowledge
• Some knowledge about Web Sites
• Basic knowledge about ecommerce

Nice to have

• Working knowledge of Chat and Ticketing System
• Any other language would be added advantage
• Positive and helping Attitude

Key Responsibility:

• Manage large amounts of chats and Tickets
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer information with vendors.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Proven customer support experience or experience as a client service representative at least 2 year experience
• Strong typing skills, active Listening skill and fluency in English Language.
• Familiarity with Ticketing/Chat systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, priorities, and manage time effectively
• Bachelors degree and throughout English Medium
• Willing to work in Shifts

Benefits:

• Great environment with work/life balance
• 5 Days working (Rotational shifts)
• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Referral Bonus

Job Location: Ahmedabad, Gujarat, India.

For more details go through our website: https://positiwise.com/

About GIGL

With over 7 million viewers and counting, GIGL is a leading YouTube channel network on the rise. Our platform is dedicated to bringing financial, scientific, rational thinking, business, and political knowledge to our audience through engaging video content. But we don't just stop there - we also have a popular audio summary application and video courses that have been downloaded over 3 million times and rated 4.8 out of 5 stars by 1 lakh 40 thousand users. If you're passionate about education and making a positive impact on the world, join us at GIGL and be a part of something special!

 Researcher and Content Writer

Are you a self-starter with a passion for research and writing? Are you looking for a flexible, remote role that allows you to make a good income while doing something you love? If so, we have the perfect opportunity for you!

As a researcher and content writer for our YouTube channel, you'll have the chance to develop and share your ideas with the public, helping to shape the conversation around important topics and issues. You'll be a part of something bigger than yourself, making a positive impact on the world and finding meaningful fulfilment in your work. Plus, you'll have the opportunity to earn a good monetary reward for your efforts.

If you're ready to take your career to the next level and make a difference in the world, don't miss this chance to join our team as a researcher and content writer for our YouTube channel. It could be the perfect fit for you!

People having expertise in one or many of the following fields:

• Science and Technology
• Indian History
• Current Affairs, Indian politics, and world politics
• Finance

Requirements:

To join our team, you'll need to have:

• A curious and creative mindset, with a love for learning and developing new ideas
• Expertise in researching scientific papers, books, and other sources
• Flexibility to work remotely and set your own hours
• A strong understanding and interest in your field
• Excellent English and Hindi language skills
• Strong critical thinking and scientific temperament
• A workload of between 10-80 hours per month, depending on your circumstances and area of expertise

If you meet these requirements and are excited to work with us, we want to hear from you!

Important: Include your CV containing past experience and examples of your best work.

Salary

Probation:

Duration: 1 month

Salary during probation: 15,000 - 35,000 /month

After probation:

Annual CTC: 2 - 3 LPA (All fixed)

Selected intern's day-to-day responsibilities include:

1. Following up with leads generated to close online sales
2. Explain product features to the generated leads to close sales

Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 200 per sale).

JOB DESCRIPTION

Overview - We always put our users first. We start by looking at things from the user’s perspective and end by evaluating how the solution has impacted the user.  We are looking for People who are continuously adapting to new technologies and excited to work on products that influence millions of people every day. The Android and iOS mobile applications are used by millions of people around the world and are some of India’s best known and most loved applications and we’re looking for someone to lead the engineering teams that build these apps.

Role - We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developer will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail. You will strike a balance between the consumers’ intent and the business’s needs.

What you will do in this role

• Developing front end website architecture.
• Translate requirements and mock-ups into fully functional features by working closely with business and product owners, creative designers and back-end developers.
• Creating servers and databases for functionality.
• Review requirements, design specifications, propose solutions and implementation.
• Work with team leads on the requirements and create estimates against those requirements.
• Deliver projects on time in an agile and continuous development environment.
• Writing tests in a client-side test framework such as Jest, Jasmine, etc.
• Designing and developing APIs.
• Monitor systems to ensure they meet both user needs and business goal.

What you should have

• 2-5 years of hands-on experience in software development and system administration.
•  Experience in Micro services, Serverless applications, Container-based applications.
•  Strong Experience on AWS cloud (Lambda, S3, Kinesis, SQS, SNS, ECS, Dynamo DB).
•  Good understanding of Devops, Apache Kafka.
•  Familiarity with JavaScript frameworks such as ReactJS.
•  Proficiency with server side languages such as NodeJS, Python and PHP.
•  Familiarity with database technology such as MySQL, Mongo DB and Dynamo DB.
•  Familiarity with Logging & Monitoring tools like Kibana, NewRelic, DataDog
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Experience with unit testing & Test Driven Development (TDD) and CI/CD.

• BE (Comp/IT), ME (Comp/IT), MCA, M.Tech, B.Tech.

Field Sales, Revenue 💵 - PagarBook
( Temporary fulltime )

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Fixed salary (~15-18k a month)

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● West:

○ Pune - 10 Associates

○ Mumbai - 5 Associates

○ Thane - 5 Associates

○ Surat - 5 Associates

○ Ahmedabad - 5 Associates

○ Vadodara - 5 Associates