Customer Support Executive

Work Location: Bhyandar

Management Skills:

 Team Management

 Communication Skills

 Presentation Skills

 Project Management Skills

Domain Skills:

 Strong technical expertise in networking, systems administration, and desktop support.

 knowledge of networking, managing LAN, WAN Devices

 with server administration (Windows Server, Linux).

 with virtualization technologies viz. VMware, Hyper-V).

 Strong project management and organizational skills.

 Excellent communication, interpersonal, and problem-solving skills.

 Ability to work independently and as part of a team.

 Strong customer service orientation.

• As the key member of a consultative sales team, you will be focused on developing and closing new business opportunities with assigned accounts
• Develop expertise of the company products to ensure potential customers have the right expectations from our products
• Aggressively drive the development of the sales pipeline by prospecting and performing outbound sales activities such as lead follow-up, sales qualifications, and calling
• Nurture leads through the funnel to close transactions by contacting them on multiple channels - social, email, phone, online demo, in-person meetings
• Attend industry events such as trade shows and conferences to meet new prospects
• Be the voice of the customer to articulate requirements and feedback clearly to other teams such as Marketing, Account Management, and Product

• Develops Salesforce.com platform modules, dashboards, interfaces,     and database functions with VisualForce,and the Apex coding language
• Understand and utilize Salesforce strategies the technical standards, specifications and policies that are supported within the Salesforce ecosystem
• Experience with Salesforce.com Lightning UI, Apex, and performance optimisation
• Mentor junior team members in Integration Technologies, and Salesforce best practices
• Lead the technical planning & requirements gathering phases for Salesforce projects
• Lead Salesforce development team in developing solutions through collaboration and discussion, within our teams and with clients

• Develop new features understanding current architecture of system
• Responsible to design , develop, test, integrate and support product life cycle.
• Developing existing systems by analyzing and identifying areas for improvements
• Creating Design/Architecture documents, technical specifications, and test cases in line with Quality systems
• Maintaining systems by identifying and correcting software defectsDeveloping / Influencing Requirements.
• Willing and flexible to work on C++ 
• Consulting internal / external stakeholders concerning maintenance and performance of software systems; implementing software solutions
• "Strong Object Orientated C++

About the role

Experience in Firmware/Software programming in embedded Linux & RTOS based application development. Candidate must have a very good understanding of ARM processor, hardware and custom board or product development experience.

Roles and Responsibilities:

• Design, code and integrate software for an embedded Linux/RTOS targeted application (applications, drivers, framework)
• Customization, deployment and maintenance of Linux distribution
• Interact with Linux kernel, integrate new device drivers Improvement and maintain existing software components
• Perform unit test, Integration test, verification and validation of the product developed.
• Assist with the hardware design surrounding the processor
• Document the projects according to standards (protocols, architecture, technical specifications, etc.)

Qualifications:

• Bachelor degree in Electronics or computer science engineering.
• Minimum 6 - 12 years of experience in embedded Linux programming.

Specific skills:

• Expert in C programming with RTOS.
• Hands-On experience with Protocol development.
• Nice to have Protocol development experience such as USB or DP, HDMI or equivalent.
• System level design and understanding of overall system
• Strong knowledge of Linux, ARM processor architecture with SOC, FPGA interface is a plus.
• Hand-on experience on Linux kernel and device-driver development and debugging.
• Knowledge/Experience of TCP/IP, Network programming.
• Ability to write effective and reusable code according to best practices.
• Must be a dynamic, autonomous, and team-oriented individual.
• Knowledge of hardware and low-level development is an asset.

Our client is looking out for an Associate Architect who has strong experience in to Technology

You will be involving in design, coding &scaling the product.

Collaborate with cross functional teams to solve complex problems.
You will be designing large scale distributed system.

Requirements:

8+ years of hands-on experience in developing, designing & scaling complex systems

Programming experience in Java, spring, Hibernate and MongoDb, micro services

Software Engineer(WordPress HTML) 

KEY RESPONSIBILITIES 

• Developing and providing maintenance support for WordPress site
• Design and build responsive, cross-browser compatible pages using Wordpress (including localized versions of pages)
• Assist with helpdesk tickets and troubleshooting as needed
• Optimizing page speed of WordPress sites
• Create and maintain the documentations of development work
• Ongoing security patching
• Work closely with the members of Web Team and internal customers

QUALIFICATIONS 

• 5+ years of professional Front End Development experience
• Experience developing pages in Wordpress
• Strong understanding of CSS, HTML, Javascript,PHP
• Experience with cross-browser compatibility and responsive web design
• Ability to create responsive web pages from design prototypes in Figma
• Understanding of JSON, Lottie, Web Authentication, Bootstrap, React, Storybook, and Invision.
• Good communication and interpersonal skills, and ability to work to deadlines
• PHP and WordPress experience

Key Responsibilities:

• Write creative JDs and post/advertise them on various job portals.
• Review and understand technical job requirement and screen the candidates accordingly
• Review applicants to verify if position requirements are met
• Source potential candidates on niche platforms.
• Research new technologies
• Perform pre-screening calls to analyze applicant's’ abilities
• Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
• Coordinate with IT team leaders to forecast department goals and hiring needs
• Craft and send personalized recruiting emails with current job openings to passive candidates
• Keep up-to-date with new technological trends and products
• Follow up with candidates

Skills and Experience:

• Proven work experience as a Technical Recruiter or Recruiter (3+yrs)
• Knowledge on the technical know how, to screen the candidate initially.
• Hands-on experience with various interview formats (e.g. phone, Skype and structured)
• Technical expertise with an ability to understand and explain job requirements for IT roles
• Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
• Excellent verbal and written communication skills
• Ability to build strong relationships
• Self-confidence and self starter
• Logical and analytical approach to problem solving.
• Has passion to constantly exceed own quality benchmarks.

The day-to-day

Typically, a digital marketing executive will:

• Develop and manage digital marketing campaigns
• Oversee a social media strategy
• Manage and maintain the organisation’s website(s)
• Write and optimise content for the website and social networking accounts such as Facebook and Twitter
• Track and analyse website traffic flow and provide regular internal reports
• Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
• Continually work on the Search Engine Optimization of the website(s)
• Fix any errors or bugs in online content
• Edit and post videos, podcasts and audio content to online sites
• Arrange webinars and webcasts
• Create online banner adverts and oversee pay per click (PPC) ad management
• Write copy for email marketing campaigns
• Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing
• Work on printed material to supplement online products
• Attend product launches and networking events

Key skills

• Editing and writing skills: You need to devise and edit content for various digital platforms. Writing blog posts may well be an integral part of the job
• Speaking skills: These will mainly be deployed internally. You will need to be able to explain coherently to others, who may not be familiar with the medium, how digital technologies work and what their marketing application is
• Video editing skills:Website and social media content will not just be text but frequently visual as well
• Web development skills:A digital marketing executive is not a software developer, but you will need sound knowledge of HTML/JavaScript, strong knowledge of search engine optimization and advanced Word and PowerPoint skills
• Project management skills:Digital marketing executives also need to be good at handling time-sensitive projects and working to deadlines