Customer Support Executive

We are looking for a skilled ML Engineer with 3–5 years of experience in building and deploying production-grade AI solutions, particularly around LLMs, RAG systems, and agentic AI frameworks. The role involves designing end-to-end ML architectures, optimizing models at scale, and delivering client-ready AI solutions. You will collaborate closely with stakeholders, mentor junior engineers, and drive AI projects from experimentation to production.

What will you need to be successful in this role?

Core Technical Skills

• Strong hands-on experience with Python for ML/AI (NumPy, Pandas, Scikit-learn, PyTorch/TensorFlow)

• Proven experience deploying production LLM applications with 1M+ tokens processed

• Advanced prompt engineering expertise including ReAct, meta-prompting, and function calling

• Production experience with RAG systems including hybrid search and re-ranking

• Deep understanding of embedding models and vector databases at scale

• Experience with agentic AI frameworks (LangGraph, CrewAI, or AutoGen)

• Strong knowledge of LLM evaluation frameworks (RAGAS, LLM-as-judge patterns)

• Experience implementing multi-agent systems and orchestration

• Proficiency with cloud ML platforms (AWS SageMaker, Azure ML, or Vertex AI)

Advanced Capabilities

• Experience with model fine-tuning (LoRA, QLoRA, PEFT, instruction tuning)

• Knowledge of knowledge graphs and graph-based RAG implementations

• Understanding of model hosting, inference optimization, and cost management

• Experience with MLOps pipelines, CI/CD for ML, and model versioning

• Ability to architect end-to-end ML solutions from data ingestion to deployment

• Experience with data pipelines and ETL for ML workflows

• Proficiency in containerization and orchestration (Docker, Kubernetes)

Client Engagement & Delivery

• Experience presenting technical solutions to clients and stakeholders

• Ability to translate business requirements into technical ML solutions

• Track record of delivering client POCs and production implementations

• Experience creating technical documentation and implementation guides

Good to have

• Experience hosting private LLMs (7B-13B models on-premises or cloud)

• Knowledge of graph databases (Neo4j) and graph neural networks

• Experience with streaming and real-time ML inference

• Published research papers or contributions to open-source ML projects

• DeepLearning.AI certifications in Agentic AI, RAG, or Finetuning

• AWS/Azure ML certifications or working towards them

Competencies

• Excellent verbal and written communication skills

• Strong mentoring ability for junior ML engineers

• Self-driven with ability to work independently on complex problems

• Excellent problem-solving skills with systematic debugging approach

• Proactive ownership of projects from ideation to deployment

• Ability to stay current with rapidly evolving AI/ML landscape

• Excellent academic record – B.E./B.Tech, MCA,

Position : Lead – Java Full Stack Developer

Experience : 7 to 12 Years

Location : Kochi / Thiruvananthapuram / Remote

Notice Period : Immediate to 15 Days

Open Positions : 1

Role Overview :

We are looking for a Lead Java Full Stack Developer with strong expertise in Java (Java 21, Spring Boot, and Hibernate), Angular (v19), and AWS to lead agile scrum teams and drive end-to-end feature delivery.

Key Skills Required :

• Java 21, Spring Boot MVC, Spring Data, Hibernate, Gradle
• Angular 19, HTML5, CSS3, JavaScript, REST APIs
• PostgreSQL / RDBMS / NoSQL
• AWS services: S3, Secrets Manager, CloudWatch
• CI/CD (Jenkins, GitHub), Docker
• Unit Testing (Jasmine/Karma or Jest)
• Tools: JIRA, Azure DevOps, Confluence
• Strong in design patterns, OOPs concepts, and performance optimization
• Excellent debugging and communication skills

Responsibilities :

• Design, develop, and deploy scalable full stack solutions
• Lead sprint tasks, perform code reviews, and ensure code quality
• Collaborate with stakeholders and convert requirements into technical specs
• Participate in Agile ceremonies and follow DevOps/CI-CD best practices
• Guide team members and promote technical best practices

Interview Process :

1. Technical Round
2. 2–3 Technical Rounds
3. Final Technical Discussion

• 8+ years of Data Engineering experience
• Strong SQL and Redshift experience
• CI/CD and orchestration experience using Bitbucket, Jenkins and Control-M
• Reporting experience preferably Tableau

• Location – Pune, Hyderabad, Bengaluru

Role Description

Need a graphic designer who should be able to conceptualise campaigns and execute eye-catching and professional email designs. With the desire to learn organisational and business values, they should be able to determine the requirements and produce exceptional work.

Responsibilities

1. Understand the brief, participate in brainstorming and produce creative designs that result in an engaging consumer journey.
2. Collaborate with the marketing team and copywriters to understand the exact requirements and expectations.
3. Be a great team player and coordinate with other design teams to seek and provide design assistance.
4. Use proficient creative software skills to create variety of static and motion graphics for communication design.
5. Learn business requirements and organisational values to adapt the same in designs.
6. Understand how creatives are performing via analysing performance data, and incorporate the same understanding into subsequest creatives.

Requirements

Strong Knowledge of Photoshop and Illustrator.

• Excellent visual design skills in both static and basic motion graphics.

• Basic knowledge of HTML and Adobe XD will be advantageous.

• Ability to present your designs and defend your solutions to various stakeholders.

• 2-4 years of experience as a graphic designer in a relevant field. Good layout designing skills and sense of colour usage.

• E-commerce background is a plus point.

Professional written and interpersonal skills.

• Understanding the Beauty Space is a plus.

• Experienced in determining requirements and meeting deadlines.

• Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Protects operations by keeping information confidential.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed.
• Supports and develops software engineers by providing advice, coaching, and educational opportunities.

Greetings
Urgently Looking for Technical Training Manager
Experience : 3-7yrs

• Location - Mumbai
  Must have
  1) Should have experience in providing Corporate Trainings in current or past organization
  2) Must have either of these skills ( Java/ Devops/ IOT/ Data Analyst/ Machine Learning/ Cloud)
  3) Good Training Analysis (Delivery) and Training Management Skills
  
  Roles
  Monitoring Technical Trainings
  · Handling Escalations
  · Handholding with operations team for training lab setup on the technical side
  · Checking up with feedback and taking actions on low feedback.
  · Monitoring Technical Trainings

Toplyne is a global SaaS product built to help revenue teams, at businesses with a self-service motion, and a large user-base, identify which users to spend time on, when and for what outcome. Think self-service or freemium-led companies like Figma, Notion, Freshworks, and Slack. We do this by helping companies recognize signals across their - product engagement, sales, billing, and marketing data.

Founded in June 2021, Toplyne is backed by marquee investors like Sequoia,Together fund and a bunch of well known angels. You can read more about us on - https://bit.ly/ForbesToplyne" target="_blank">https://bit.ly/ForbesToplyne , https://bit.ly/YourstoryToplyne" target="_blank">https://bit.ly/YourstoryToplyne.

• Design, Develop and maintain scalable data pipelines and Data warehouse to support continuing increases in data volume and complexity.

• Develop and implement processes and systems to supervise data quality, data mining and ensuring production data is always accurate and available for key partners and business processes that depend on it.

• Perform data analysis required to solve data related issues and assist in the resolution of data issues.

• Complete ownership - You’ll build highly scalable platforms and services that support rapidly growing data needs in Toplyne. There’s no instruction book, it’s yours to write. You’ll figure it out, ship it, and iterate.

• 3-6 years of relevant work experience in a Data Engineering role.

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

• Experience building and optimising data pipelines, architectures and data sets.

• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

• Strong analytic skills related to working with unstructured datasets.

• Good understanding of Airflow, Spark, NoSql databases, Kakfa is nice to have.

What you must have:

Note- 1) Only immediate joiners need to apply who can join in max 15 days.
           2) WFH avaialble

job profile:

1. 4 to 6 years of experience in UI Development
2. Proficient understanding of JavaScript libraries and frameworks, specifically ReactJS
3. Proficient understanding of Flux Architecture (Redux)
4. Proficient understanding of React-Bootstrap
5. Proficient understanding of Angular JS
6. Proficient understanding of web markup, including HTML5, CSS3
7. Experience in working on integration with Magento 2 as backend.
8. Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
9. Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
10. Good understanding of asynchronous request handling, partial page updates, and AJAX
11. Proficient understanding of cross-browser compatibility issues and ways to work around them.
12. Proficient understanding of code versioning tools, such as (Git / SVN)
13. Proficient understanding of JavaScript test frameworks like Mocha, Jasmine
14. Proficient understanding of module bundler (webpack)
15. Proficient understanding of JavaScript compiler (babel js)
16. Good understanding of nodejs
17. Proficient understanding of deployment process of client side application

• 20% - Design the user flows and mockups basis the product requirements, which would be defined by the founders and shared as inputs by the early users. Key features we are planning to build in the coming months: Forms and Social posting.
• 50% - Design the UI mockups based on the user flows defined above to clearly illustrate the design and functionality of the product. 
• 30% - Create industry and scenario-specific templates that can be readily used by users who are coming on the platform.
• Other short-term responsibilities: Create email and web designs for clients, as part of the product and services business.