Customer Support Executive

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.

Position Overview:

We are seeking a dynamic Business Development Executive to join our growing team. The ideal candidate has 1-2 years of experience in SaaS sales or a minimum of 3 months of sales internship experience. This role offers a fantastic opportunity to work in a fast-paced environment, driving business growth and building strong client relationships.

Key Responsibilities:

• Identify and generate new business opportunities by targeting potential clients in diverse industries.
• Conduct in-depth discovery calls to understand client needs and present tailored SaaS solutions.
• Build and maintain strong client relationships to ensure long-term engagement.
• Collaborate with cross-functional teams (Product, Marketing, and Support) to meet client requirements.
• Track and analyze sales performance metrics using CRM tools to optimize strategies.
• Stay updated on industry trends and competitive landscape to provide insights and drive innovation in sales approaches.
• Achieve and exceed monthly and quarterly sales targets consistently.

Key Requirements:

• Experience: 1-2 years of SaaS sales experience or a minimum of 3 months of sales internship in a SaaS or technology-focused environment.
• Education: Graduate in any discipline (B.Tech/MBA preferred but not mandatory).
• Skills: Excellent communication, negotiation, and presentation skills.
• Familiarity with sales pipelines, CRM tools, and basic analytics.
• A proactive approach to identifying and closing sales opportunities.
• Passion for technology and the ability to convey complex ideas in simple terms.

Growth Path:

• Opportunity to transition into leadership roles within the Business Development team.
• Exposure to diverse SaaS platforms and strategic involvement in scaling operations.

Key Performance Indicators (KPIs):

• Number of qualified leads converted into customers.
• Monthly and quarterly revenue targets achieved.
• Client retention and satisfaction rates.
• Efficiency in using CRM tools to manage and track leads.

Why Join MyOperator?

• Work with India’s leading cloud communication provider and shape the future of business communications.
• Be a part of a collaborative and innovative team that values your growth.
• Competitive compensation and benefits package.

Position Overview:

We are seeking a talented Flutter Developer with 3-5 years of experience to join our dynamic

team. As a Flutter Developer, you will be responsible for designing, developing, and

maintaining high-quality mobile applications using the Flutter framework. You will collaborate

with cross-functional teams to deliver robust and scalable solutions that meet our clients'

needs.

Responsibilities:

● Design, develop, and maintain efficient, reusable, and reliable Flutter code.

● Collaborate with cross-functional teams to define, design, and ship new features.

● Identify and correct bottlenecks and fix bugs.

● Ensure the performance, quality, and responsiveness of applications.

● Translate designs and wireframes into high-quality code.

● Help maintain code quality, organisation, and automatisation.

● Stay updated with the latest trends and best practices in mobile development and

Flutter.

Requirements:

● BE/B.Tech degree in Computer Science, Engineering, or a related field.

● 3-5 years of experience in mobile application development using Flutter.

● Proficiency in Dart programming language.

● Solid understanding of Flutter framework, its architecture, and state management

techniques.

● Experience working with third-party libraries and APIs.

● Familiarity with RESTful APIs and JSON.

● Knowledge of mobile UI/UX standards and best practices.

● Strong problem-solving skills and attention to detail.

● Ability to work independently and as part of a team in a fast-paced environment.

● Excellent communication and collaboration skills.

Preferred Qualifications:

● Experience with platform-specific development (iOS/Android).

● Knowledge of Agile/Scrum methodologies.

● Familiarity with version control systems (e.g., Git).

● Experience with CI/CD pipelines.

● Contributions to open-source projects or personal projects in Flutter.

Job Type: Full-time

Benefits:

• Flexible schedule
• Health insurance
• Work from home

Schedule:

• Day shift

Ability to commute/relocate:

• Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Work Location: In person

• Generating leads into exhibitions & events industry, targeting high potential clients participating in the exhibitions (Domestic as well as International).
• Developing business by cold calling, client pitching through research or references.
• Deliver scripted sales pitch to the clients.
• Keep accurate and detailed records of calls made and results achieved.
• Mailing Introductory Profile to prospective clients.
• Scheduling appointments and to get maximum meetings done with the clients.
• To get sound brief from the client and ensure maximum clients are converted.
• Client follow ups & feedback till the completion of the project.
• To ensure timely payment is made by the client after the completion of the project.
• To be a single point of contact between the client and the production team.

We are looking for Java Fullstack Developer to work on 
Shipping & Logistic SAAS Application. We are a small team of passionate and productive developers both in USA & India. 

We are looking to expand our team and looking to hire Engineers with the right skill set, who would like to spend a long duration with the company, learn the product in and out and grow with the company.

Technology Stack:
All our IT infrastructure is on AWS Cloud Having platform services like: EC2, RDS, Route53, Docker, S3, EFS, ELB, etc. We deal with Few million requests coming to our servers every day, Few terabytes of data are crunched by the software we write. The system is high-performing and handles the shipment of a few million US dollars every day. DevOps CI-CD Pipeline automates the whole Build and Deployment process for the developers using Jenkins & Ansible. We also use Jenkins to run Test Automation Suite. The platform is written in Java 8, Sprint Boot, Hibernate, Javascript, HTML, CSS, Bootstrap, Groovy, Grails. There are a few additional services you might find written in NodeJS, Python, Selenium, Cucumber, Junit Shell Scripts etc. We follow Scrum methodology and all our tasks are tracked on Jira. 

Expected Skillset:

Candidates having good experience with Java, Spring Boot, Hibernate, Javascript, HTML, CSS, MYSQL will be preferred.

Great if you also have working experience or understanding of Gradle, Grails, Groovy etc.

The candidate should be a confident problem-solver and passionate about delivering quality results. 

The candidate must be good at English communication as we daily interact with our International Teammates.

We are located in Pune and looking for Java Fullstack Developers from all over India, who can work remotely, but still, be an integral part of the team.

• Reporting to our MD India, the Head of Partner will cover all aspects of outbound large customer sales
• Initially, you will create the processes to gain our first few high-value clients from India and establish the function within the business helping us grow in line with our strategic priorities
• Later, you will help shape the future structure of the team, expected to be 3-4 partner managers within a year, and be responsible for the team’s overall performance
• As such, a balance of being hands-on, to begin with, and moving more into a leadership role as the business grows is expected.
• You will be expected to design and implement a commission structure and scalable outreach process that delivers results.
• The package will be a strong base salary with excellent commission on top
• The role will be based in the company’s offices in Bangalore

Requirements

• Demonstrated ability in sales to small and medium businesses
• Good knowledge of sales-related systems and processes
• A “get stuff done” attitude
• A “nose for sales” to sniff out where the opportunities are and ensure you close them.
• Fluent in written and verbal communication in English and at least 1 other major Indian language

Desirable

• Experience in selling lead generation or marketing services - for example with Urban Company or similar organisation
• Written and verbal fluency in 2 or more major Indian languages (in addition to English)

• Looking for a talented PHP Developer having experience in writing clean PHP code.
• Someone very good at understanding requirements and developing services & features quickly.
• Good communication skills & team player, who engages with all stakeholders of the project to add clarity for all aspects of the ongoing software development project.

Your responsibilities will include:

• Having good attention to detail & requirements.
• Building software applications in PHP.
• Developing applications using best design and coding practices.
• Writing, maintaining & upgrading middleware & back-end code and building efficient PHP modules.
• Troubleshooting application and code issues.
• Integrating code with Databases & data storage solutions.
• Finalizing back-end features and testing web services.
• Updating and altering application features to enhance performance.

Key Requirements :

• Degree in Computer Science, Engineering or a related field.
• Must have Experience in PHP (Lumen & Laravel).
• Experience in creating scalable service-oriented & serverless applications.
• Experience with secure coding.
• Proficient BitBucket and Git.
• Should be experienced in following Agile methodologies. Tools - Jira & Confluence.
• Must have experience in RDBMS - Postgres/MySql and NoSql - MongoDB/Redis.
• Additional knowledge/experience in Python and NodeJs will be good to have.
• Good to have experience in AWS.
• Good problem solving, decision making and prioritization skills.

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.

Responsibilities

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Skills

• At least one year of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.