Customer Support Executive

We are seeking a skilled Frontend Developer to join our global automotive team. As Frontend Developer, you will be responsible for implementing features for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Frontend Development: Develop and maintain web applications using AngularJS, Angular 2+, Typescript, AG-Grid, ExtJS.

NodeJS + Express development .

UI/UX Implementation.

Testing & Code Quality: Write and execute unit tests using the Karma framework, ensuring robust and maintainable code. 

Requirements:

Technical expertise: Strong proficiency in AngularJS (Version 1) & Angular (latest Version).

Experience with Websocket technology.

Ideally familiar with NgRx, AG Grid, SVG Rendering.

Experience with Docker.

Strong analytical, communication, and organizational abilities. Easy to work with.

Familiarity with Node.js, Express.js. 

Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

AngularJS, Angular (latest Version), Typescript, AG-Grid, ExtJS, Node.js, Express.js, NgRx, SVG Rendering, Docker

Job Description: B2C Sales Executive – HR Training Programs Position: B2C Sales Executive

Type: Full-time (with incentives)

Location: Remote

About the Role

We are looking for an energetic B2C Sales Executive to drive enrollments for SkillDeck’s HR training programs (live courses, pre-recorded modules, and certification programs). The candidate will be responsible for handling inbound leads, following up, counseling prospects, and closing sales.

Key Responsibilities

Handle incoming leads from ads, website, WhatsApp, LinkedIn, and referrals.

Proactively call & counsel students/working professionals about HR training courses.

Understand customer needs (career growth, HR certifications, placements) and suggest the right program.

Convert leads into paid enrollments through consultative selling. Achieve daily/weekly/monthly sales targets.

Maintain proper CRM records of calls, follow-ups, and conversions. Share customer feedback with the marketing team to improve campaigns.

Requirements 1–3 years of B2C sales / inside sales / tele-counseling experience.

Experience in education, training, edtech, or HR services preferred. Excellent communication & persuasion skills.

Strong follow-up ability and hunger to meet sales numbers.

Comfortable working with daily calling targets.

Compensation Fixed Salary + Attractive Sales Incentives (per enrollment).

We are seeking a talented AI/ML Engineer with strong hands-on experience in Generative AI and Large Language Models (LLMs) to join our Business Intelligence team. The role involves designing, developing, and deploying advanced AI/ML and GenAI-driven solutions to unlock business insights and enhance data-driven decision-making.

Key Responsibilities:

• Collaborate with business analysts and stakeholders to identify AI/ML and Generative AI use cases.

• Design and implement ML models for predictive analytics, segmentation, anomaly detection, and forecasting.

• Develop and deploy Generative AI solutions using LLMs (GPT, LLaMA, Mistral, etc.).

• Build and maintain Retrieval-Augmented Generation (RAG) pipelines and semantic search systems.

• Work with vector databases (FAISS, Pinecone, ChromaDB) for embedding storage and retrieval.

• Develop end-to-end AI/ML pipelines from data preprocessing to deployment.

• Integrate AI/ML and GenAI solutions into BI dashboards and reporting tools.

• Optimize models for performance, scalability, and reliability.

• Maintain documentation and promote knowledge sharing within the team.

Mandatory Requirements:

• 4+ years of relevant experience as an AI/ML Engineer.

• Hands-on experience in Generative AI and Large Language Models (LLMs) – Mandatory.

• Experience implementing RAG pipelines and prompt engineering techniques.

• Strong programming skills in Python.

• Experience with ML frameworks (TensorFlow, PyTorch, scikit-learn).

• Experience with vector databases (FAISS, Pinecone, ChromaDB).

• Strong understanding of SQL and database systems.

• Experience integrating AI solutions into BI tools (Power BI, Tableau).

• Strong analytical, problem-solving, and communication skills. Good to Have

• Experience with cloud platforms (AWS, Azure, GCP).

• Experience with Docker or Kubernetes.

• Exposure to NLP, computer vision, or deep learning use cases.

• Experience in MLOps and CI/CD pipelines

The primary function of Jr. Full Stack Developer position is to be part of our Product Engineering team for feature development, maintenance, and support of ShortPoint.

Note:

1. This is a remote position, we do not give sponsorship or visa. 
2. timezone should between GMT+1 to GMT+5.

1. Deliver well developed and designed releases with good Knowledge of fundamentals of javascript & c#
2. Developing backend which delivers and renders front-end in an optimized manner
3. Working with the experience (design) team for rapid prototyping and feature implementation
4. Helping support team and customers in fixing product-level issues
5. Must be able to think creatively, take ownership and must be able to learn quickly and improvise as per the needs.

1. At least 3 years of IT experience
2. At least 1.5 years of experience working on a Javascript framework
3. Understanding or familiarity with API Creation and RESTful services
4. Hands-on experience of node.js
5. Experience on working with ECMAScript 5

1. Experience on working with SharePoint Online and OnPremise
2. Experience integrating with third-party API's
3. Experience on React framework

Technical Expertise:

• Strong proficiency in OOP concepts, C#, .NET Core, Entity Framework, React, SQL Server, PostgreSQL, Dapper, ADO.NET, LINQ, and Web API Development.
• Experience with event-driven architecture and messaging systems such as Kafka or Rabbit MQ.
• Excellent debugging, troubleshooting, and performance optimization skills.
• Expertise in database development including tables, views, stored procedures, triggers, and functions.
• Hands-on experience with unit testing frameworks (XUnit).
• Proficiency in JWT services, Git, and third-party API integration.
• Experience in code review and mentoring junior developers.
• Preferred Qualification:
• Bachelor’s Degree in Business, Marketing, Communications, or related field.

Minimum 7 years of experience in Salesforce Sales & CPQ Cloud or any other CPQ Product

Skills

• Experience with full cycle project implementations in Salesforce CPQ required.
• Strong Salesforce CPQ functional & technical knowledge
• Strong experience in configuring & customizing Salesforce CPQ application
• Experience in customized CPQ integration with CRM/ERP applications
• In depth knowledge in product configuration & rules, commerce process, document engine and pricing functionality in CPQ
• Strong experience in Agile way of working
• DevOps practitioner with Bitbucket, Git and CI/CD experience
• Good understanding and exposure to Salesforce DX
• Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes
• Good Communication, Analytical & problem-solving skill

• Good hands-on and experience in Ruby on Rails, NodeJS and React/Angular/VueJs
• Knowledge of an SQL Database like MYSQL, Postgres.
• Basic Knowledge of programming in basic data structures and algorithms.
• You should have good experience working with relational and non-relational databases. We use Postgres and Cassandra.
• Good knowledge of version management with git.
• Awareness of TDD.
• CI/CD knowledge would be a huge advantage
• Will to design and maintain large scale distributed systems.