Customer Support Executive

Job Description

Role: Java Developer

Location: PAN India

Experience:4+ Years

Required Skills -

1. 3+ years Java development experience
2. Spring Boot framework expertise (MANDATORY)
3. Microservices architecture design & implementation (MANDATORY)
4. Hibernate/JPA for database operations (MANDATORY)
5. RESTful API development (MANDATORY)
6. Database design and optimization (MANDATORY)
7. Container technologies (Docker/Kubernetes)
8. Cloud platforms experience (AWS/Azure)
9. CI/CD pipeline implementation
10. Code review and quality assurance
11. Problem-solving and debugging skills
12. Agile/Scrum methodology
13. Version control systems (Git)

I'm seeking someone passionate about design who wants to gain real-world product-building experience for their portfolio. Goalbook is an early-stage project—an AI-based goal assistant currently in the prototype phase. We're building the MVP to test market viability and refine the user experience.

I'm looking for a designer who’s excited about crafting intuitive, user-centered experiences and eager to understand user needs and expectations deeply.

Ideal candidate:

• Has strong UI design skills
• Is curious and committed to user research
• Is enthusiastic, self-motivated, and willing to learn
• Experience level doesn't matter—as long as you're driven to grow and create

If you're someone who loves turning ideas into thoughtful, usable designs, let’s connect!

Are you a crypto trader who loves being on camera—or behind it? Do you have a knack for turning complex trading concepts into engaging, high-impact video content?

At Zest Network LLP, we’re building a content hub for crypto trading education—and we’re looking for a Video Content Creator who can inform, entertain, and grow with our global audience of native English speakers. If you live and breathe crypto and can confidently create YouTube-style videos that simplify trading for beginners and intermediate users, this might be the perfect role for you.

Key Responsibilities

1. Create Engaging Video Content - Research, script, film, and edit informative videos covering crypto trading strategies, indicators, platform reviews, and market insights.
2. Educate with Clarity- Break down complex trading concepts into easy-to-understand, engaging content for beginner to mid-level traders.
3. Review Crypto Platforms - Regularly analyze and explain the features, pros, and cons of various crypto trading exchanges and tools.
4. Stay Market-Savvy - Keep up with news, trends, and innovations in the crypto space to ensure your content remains timely and relevant.
5. Collaborate Across Teams - Coordinate with the content and marketing team to ensure your video content aligns with brand tone and strategy.
6. Foster Community Engagement - Respond to viewer comments, feedback, and questions to help build a loyal, learning-focused community.

Requirements

• Crypto Trading Experience: Minimum 1 year of hands-on experience with crypto trading.
• Video Creation Skills: Experience scripting, recording, and editing high-quality video content using tools like Adobe Premiere Pro, Final Cut Pro, or similar.
• Fluent English Speaking Skills: You must be comfortable presenting on camera with clear, fluent, and engaging English suitable for a native-speaking audience.
• Creative Thinking: Ability to turn technical or financial topics into fun, visual stories that resonate with a broad audience.
• Tech Setup Knowledge: Comfortable with basic camera/audio setups and editing workflows.
• Platform Know-How: Familiarity with YouTube content creation, optimization, and audience engagement best practices.
• Portfolio Preferred: Previous experience creating trading or finance-related video content is a strong plus.

Hustlers and fast learners with a creative mindset are welcome to apply—even if you're newer to the space but confident you can deliver.

Location - Mumbai

Responsibilities

• Ability to transform briefs into compelling copy and content for the brand
• Medium agnostic approach towards writing
• Strong understanding of how creative writing can impact consumer behavior and help build a brand
• Planning and execution of copy requirements for social media channels, CRM, website and other digital platforms (short format copy, captions)
• Guide a team of junior writer/s to deliver creative copy and content according to the brief
• Work with teams (internal and external) to ensure project management and completion
• Ability to work closely with graphic designers and video editors for timely planning and execution of campaigns

Qualifications

• Able to work efficiently in a fast-paced, startup environment
• Impeccable English writing skills, degree or postgraduate degree in English Literature, Mass Communication or Copywriting preferred
• Understanding of how to maintain consistent tone of voice across all brand channels
• Comfortable with both short and long format content (more of short format)
• Must have: Experience in copywriting for social media and CRM channels. Good to have: website, brochures and other POSM
• Previous experience in advertising agencies, design houses and content platforms preferred

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Bidding on different portal (Like, Upwork, Guru, Freelancers etc)
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Proven working experience as a business development manager
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office 
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

• Handling IR Desk
• Handling banking relationships across the consortium of bankers
• Handling relationship with Rating Agency

Desired Candidate Profile

• BCom, MBA or CA
• Min 5 to 7 years of relevant experience
• Hands on experience in Microsoft Excel, PowerPoint and Financial Analysis
• Excellent knowledge of law and finance    

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the product development and maintenance. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. 

Responsibilities:

• Writing clean, high-quality, high-performance, maintainable code
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Coordinate cross-functionally to ensure project meets business objectives and compliance standards
• Support test and deployment of new products and features
• Analyze and resolve performance bottle necks
• Participate in code reviews

Technical:

• Expert in Programming using Angular 4/6/8, C#, Web API, Entity Framework, LINQ to Entities.
• Should have strong database design and development skills in Relational DBMS and Non-Relational Databases (No SQL).
• Experience in integrations
• Strong knowledge of SDLC methodologies – Agile/Scrum
• Good understanding of Object-Oriented Programming, Design Concepts & Whitebox Unit Testing
• Good understanding of Web Security Concepts
• Experience in hosting & maintenance of applications in virtual servers with CI/CD

Qualification:

• Bachelor's degree or equivalent experience in Computer Science or related field
• 5+ years of relevant work experience
• Must have experience in product development

Work Location: Remote (Anywhere in Hyderabad)