Customer Support Executive

We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.

Roles & Responsibilities

• Handle inbound/outbound voice calls from customers
• Provide technical support for software, hardware, networking, or application-related issues
• Diagnose and troubleshoot problems using standard procedures
• Guide customers step-by-step to resolve technical issues
• Document customer interactions, issues, and resolutions in the system
• Escalate complex issues to senior technical teams when required
• Maintain professional communication and service quality
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Eligibility / Requirement

• Experience: Fresher (0–1 year experience acceptable)
• Basic knowledge of:
• Computer fundamentals
• Operating systems (Windows/macOS basics)
• Internet, email, browsers, and networking basics
• Good English communication skills (verbal)
• Willingness to work in shifts / night shifts
• Strong problem-solving and customer-handling skills

Skills Required

About the Role

We are seeking detail-oriented and proactive Operations Interns to join our team remotely for a 3-month internship. This role is ideal for students or recent graduates interested in business operations, process management, and cross-functional coordination. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation.

Responsibilities

• Assist in day-to-day business operations and process management.
• Support project coordination and ensure tasks are executed on time.
• Help prepare reports, dashboards, and documentation for operational activities.
• Collaborate with different teams (HR, Marketing, Tech, etc.) to ensure smooth workflows.
• Identify process gaps and suggest improvements for efficiency.
• Track and monitor key operational metrics.
• Contribute to internal communication and scheduling.

Requirements

• Interest in business operations, project management, or related fields.
• Strong organizational and multitasking skills.
• Good analytical and problem-solving abilities.
• Proficiency in MS Office/Google Workspace (Excel/Sheets, Docs, Slides).
• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.

What You’ll Gain

• Real-world exposure to business operations and cross-team collaboration.
• Practical skills in process management, reporting, and documentation.
• Mentorship and guidance from operations professionals.
• Completion Certificate upon successful completion.
• Letter of Recommendation based on performance.

Internship Details

• Duration: 3 months
• Location: Remote (Work from Home)
• Stipend: Unpaid
• Perks: Completion Certificate + Letter of Recommendation

Role Description

This is a full-time on-site role for a Business Development Executive. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management. The role involves identifying and pursuing new business opportunities, establishing and maintaining client relationships, and meeting business targets.

Qualifications

• New business development, lead generation, and business communication skills
• Account management skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Strong negotiation and persuasion skills
• Ability to work independently and as part of a team
• Prior experience in business development or sales

We are looking for an experienced Lead Java Developer to join our team and take a leadership role in driving the design, development, and delivery of highquality software solutions. A Senior Java Lead Developer will be responsible for leading a team of developers, providing technical guidance, and ensuring the successful execution of projects. Should have a strong background in Java development, excellent leadership skills, and a track record of delivering complex software projects on time. System Architect: Should have Architect the system before for a large scale solution Understanding of various java design pattern and use the pattern which is more appropriate Understanding of various micro-service design pattern and use the pattern which is more appropriate Has worked on DDD with CQRS Has designed solution for multi tenant application. Technical skills: Used latest version of java and good understanding of it Skilled in spring boot, spring MVC Basic Skill: 10+ years of experience in development. Good communication skills in English. Testing: Skilled in using Junit Security: Good understanding of application security Understanding of DDOS and best practice for that Good understanding of rate limiting API Good understanding about spring security or any thing better Database: Great understanding of MySQL Experience in extensively using hibernate Debugging: Understanding about Logging Skilled in debugging production issue

KRONOS WORKFORCE TIMEKEEPER, REPORTING, KRONOS, SQL, SCRUM METHODOLOGY

JOB DESCRIPTION:. THE IDEAL CANDIDATE WILL:

• Ensure new features and subject areas are modelled to integrate with existing structures and provide a consistent view. Develop and maintain documentation of the data architecture, data flow and data models of the data warehouse appropriate for various audiences. Provide direction on adoption of Cloud technologies (Snowflake) and industry best practices in the field of data warehouse architecture and modelling.

• Providing technical leadership to large enterprise scale projects. You will also be responsible for preparing estimates and defining technical solutions to proposals (RFPs). This role requires a broad range of skills and the ability to step into different roles depending on the size and scope of the project Roles & Responsibilities.

ELIGIBILITY CRITERIA: Desired Experience/Skills:
• Must have total 5+ yrs. in IT and 2+ years' experience working as a snowflake Data Architect and 4+ years in Data warehouse, ETL, BI projects.
• Must have experience at least two end to end implementation of Snowflake cloud data warehouse and 3 end to end data warehouse implementations on-premise preferably on Oracle.

• Expertise in Snowflake – data modelling, ELT using Snowflake SQL, implementing complex stored Procedures and standard DWH and ETL concepts
• Expertise in Snowflake advanced concepts like setting up resource monitors, RBAC controls, virtual warehouse sizing, query performance tuning, Zero copy clone, time travel and understand how to use these features
• Expertise in deploying Snowflake features such as data sharing, events and lake-house patterns
• Hands-on experience with Snowflake utilities, SnowSQL, SnowPipe, Big Data model techniques using Python
• Experience in Data Migration from RDBMS to Snowflake cloud data warehouse
• Deep understanding of relational as well as NoSQL data stores, methods and approaches (star and snowflake, dimensional modelling)
• Experience with data security and data access controls and design
• Experience with AWS or Azure data storage and management technologies such as S3 and ADLS
• Build processes supporting data transformation, data structures, metadata, dependency and workload management
• Proficiency in RDBMS, complex SQL, PL/SQL, Unix Shell Scripting, performance tuning and troubleshoot
• Provide resolution to an extensive range of complicated data pipeline related problems, proactively and as issues surface
• Must have expertise in AWS or Azure Platform as a Service (PAAS)
• Certified Snowflake cloud data warehouse Architect (Desirable)
• Should be able to troubleshoot problems across infrastructure, platform and application domains.
• Must have experience of Agile development methodologies
• Strong written communication skills. Is effective and persuasive in both written and oral communication

Nice to have Skills/Qualifications:Bachelor's and/or master’s degree in computer science or equivalent experience.
• Strong communication, analytical and problem-solving skills with a high attention to detail.

About you:
• You are self-motivated, collaborative, eager to learn, and hands on
• You love trying out new apps, and find yourself coming up with ideas to improve them
• You stay ahead with all the latest trends and technologies
• You are particular about following industry best practices and have high standards regarding quality

Company Background

Zimyo HRMS (A product of Zimyo | www.zimyo.com), is one of the fastest-growing employee experience platforms in the world serving over 1000+ organizations and empowering over 200,000+ employees through our SaaS-based HRMS and Benefits Platform. We help organizations streamline their entire HR and Payroll processes, with a particular focus on helping their employees with financial solutions like salary advances, personal loans, health insurance, etc.

We are a team of Product Management and FinTech honchos & alumni of distinguished institutions (IIT/IIM/ICAI) and we are building something at the cutting edge of HR & FinTech Universe (Embedded Finance is the word)! We have most recently raised Series A funding from IndiaMart and BeeNext and looking to expand our team.

We are building something that is unique, real, and Impactful. If you carry a similar passion, we'd love to hear from you!

We are looking to hire Senior QA Automation Engineers with the below expertise:

 - Minimum 3+ years of total QA experience and out of that 1+ years should be on Automation.
 - Should have a working knowledge of SQL and UNIX Good test analysis and defect reporting skills.
 - API Testing experience.
 - Should be capable in Integration, Regression, Compatibility, and Performance Testing.
 - Database Testing experience.
 - Manual and Automation Testing experience.
 - Language: Java and/or Node.js.

What is in it for you:

• Opportunity to learn, grow and be a role model for young team members
• One of the best ESOP programs
• Group health insurance and other financial benefits
• Meritocratic culture with the promise of rapid career progression.
• Experience of a growing company with a focus on the personal growth of all team members
• Opportunity to work with the Founders
• 5 days working (Mon-Fri)