- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams

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Full Stack Engineer
Job Description
As a Full stack developer he/she should be able to provide scalable software solutions
He/she be a part of cross-functional team that’s responsible for the full
SDLC, from conception to deployment.
Design and architect highly scalable web services applications
Develop and maintain all server-side network components
Collaborate with front-end developers on the integration of elements Architect
Content Management Solution and scalable API platform
Design back-end services for various business processes
Partner with third-party technology services and make strategic inputs.
Develop high-performance applications by writing testable, reusable, and efficient
code
Create workflows and solutions involving search, recommendations, rights
management, monetization, identity management, SSO, authorization,
authentication, etc.
Work with large datasets and optimize server-side performance
Implement effective security protocols, data protection measures, and storage
solutions
Run diagnostic tests, repair defects, and provide technical support
Experience in writing backend API services in a serverless framework would be
preferred.
Knowledge of microservice architecture is required
Collaborate with the tech and product teams to drive execution across all platforms
while balancing short-term requirements with long-term objectives
Requirements
4-7 years of Knowledge of Node.js and ReactJS frameworks
Experience in creating and maintaining efficient NoSQl databases GRPC and Json
Elasticsearch
Experience in AWS environment, cloud deployments and lambda
DevOps and web security
API development and deployment
Unit and integration testing
Job Summary:
We are seeking a motivated and enthusiastic Inside Sales Representative to join our team. The Inside Sales Representative will be responsible for selling our products or services over the phone, email, and other digital channels to potential clients. The ideal candidate should be an excellent communicator, have a strong sales aptitude, and possess the ability to work in a fast-paced environment.
Key Responsibilities:
- Reach out to potential customers via phone, email, and other digital channels to sell our products or services.
- Develop and maintain relationships with customers to build long-term partnerships.
- Conduct research to identify potential customers and understand their needs.
- Explain the features and benefits of our products or services to customers and address any questions or concerns they may have.
- Close sales and achieve weekly and monthly sales targets.
- Collaborate with marketing and sales teams to develop and implement sales strategies and tactics.
- Maintain accurate and up-to-date records of customer interactions and sales activities in our CRM system.
- Participate in regular sales training and stay up-to-date on industry trends and product knowledge.
- Provide exceptional customer service to ensure customer satisfaction.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field preferred.
- Must have worked with SAAS companies selling to the US market
- 2+ years of experience in inside sales or related fields.
- Excellent communication skills, both verbal and written.
- Strong sales aptitude and ability to negotiate effectively.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Familiarity with CRM software and sales tools.
- Goal-oriented and results-driven with a strong focus on achieving targets.
- Ability to work well in a team environment.
- Strong problem-solving skills and ability to think creatively.
- Positive attitude and ability to handle rejection professionally.
We offer a competitive salary package with incentives and opportunities for career growth. If you are a driven and results-oriented individual with a passion for sales, we encourage you to apply for this exciting opportunity.


As a Front-end Developer, your responsibility would be to create visual elements that users see and interact within our web platform. This makes your role crucial for the success of the product. We are looking for an exceptional problem solver, with attention to details. You will be working closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
You must take responsible actions in ensuring the application is optimised both in terms of technology and in delivering the best educational content.
Responsibilities:
- Build web platform for our live tutoring platform
- Creating interactive learning activities for K12 students
- Work on upcoming products
Requirements:
- Great programming skills
- Fundamentals of JavaScript and ES modules, new ECMASCRIPT concepts
- Experience in ReactJS web app development (1-4 years)
Brownie Points:
- Good HTML and CSS skills
- Experience in React-Native app development
- Ability to work in small teams and wear multiple hats
Ono Labs Private Limited is committed to providing equal opportunities without any discrimination on the grounds of age, ancestry, marital status, color, physical or mental disability, origin, nationality, political affiliation, religion, race, gender, sexual orientation, and any other characteristics protected by applicable law, regulations, and ordinances.
Job description:
- Create product design on Salesforce.com platform using Classic Salesforce and Salesforce Lightning.
- Good knowledge of Salesforce Lightning Framework.
- Build-in Salesforce plug-ins and connectors.
- Build/Enable complex customizations of the CRM application and Deployment in Salesforce ecosystem.
- Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards.
- Must have Good Knowledge of Apex Triggers, Batch Classes and Schedulers.
- Must have Experience in Mentoring the People in Team.
- Integration using REST and SOAP.
- Experience in Salesforce Community cloud will be preferred.
- Experience in any Deployment Tool will be preferred.
- Client Communication capabilities will be appreciated
Candidate Profile:
- 2+ years minimum of relevant Salesforce development experience.
- At least one Salesforce certification in these areas - Architect / App Builder / Platform Developer.
- Should have good communication skills
- Should be B.E/B.Tech.
- Must be a Team Player.
- Should have leadership quality to manage a team, if required.
We're looking for a growth-oriented leader to own and lead the Digital Marketing function at Impact
Guru. You are the ideal candidate if you are comfortable with continuous experimenting and learning
and are obsessed with data. You're not afraid to try new methodology and can deliver useful insights
by effectively and quickly adapting to data.
Reports to: VP - Markeing
Responsibilities:
● Own end-to-end execution, measurement, reporting, and optimization of campaigns
across channels with goals to increase New users Acquisition, Scale GMV across the
campaign, and deliver platform GMV & ROAS
● Managing two verticals of Impact Guru business, one is online donation(E-commerce) &
Lead Generation(Seekers).
● Lead a team of performance marketers & Data Analyst
● Partner with internal teams to optimize campaign performance (targeting, optimization,
creative direction, etc.)
● On a day-to-day basis, you will be expected to optimize campaigns based on data
breakdowns and insights.
● Understand ways to scale campaigns across platforms in an optimal manner.
● Perform interest research in Facebook using audience insights and ads manager.
● Create a digital media plan based on requirements across multiple platforms
● Understand how content works across different social media platforms
● Create insightful reports based on data from performance marketing campaigns
● Tag with your copy and art partners to achieve a digital-first creative output on
campaigns.
● Work on Launching & Optimising other marketing channels like Taboola, Criteo,
Outbrain, Adroll etc.
● Work on retentiton marketing through Mo engage or internal communication.
● Coordination with SEO Team for Organic ranking updates & suggestions
● Assist Social media team in scaling the organic GMV from social pages, also assist them
in increasing the followers on each social media pages
● Work on launching influencer marketing campaigns & influencer network for the brand.
Skills Required:
- 3-4 years of industry experience (agency or editorial) is a plus.
- Bachelor’s degree in Engineering, Media Communications, Business Administration,
Journalism, English, or related Fields from Tier 1/Tier 2 colleges.
- In-depth knowledge of Google Adwords, Facebook Ads & Google Analytics.
- Excellent problem solving & analytical skills.
- Strong quantitative skills with a knack for translating numbers into actionable insights and
creatives.
- Ability to multitask in a fast-paced work environment.
- Punctual and dedicated to meeting goals & deadlines.
- Able to effectively work independently, and as part of a team.
Min. 3-4 year experience is required in this role.

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Requirements
- You will be working with our engineers to develop and maintain high-quality mobile applications for both platforms as Android and iOS.
- Ultimately, you should be able to design and build the next generation of our mobile applications.
Job Responsibilities and Required Skills :
- Experience with React Js, React Native, JavaScript including DOM Manipulation and the JavaScript object model.
- Thorough understanding of React Native and its core Principles.
- Hands-on experience on React Native Framework at least 3 years.
- Good Knowledge of HTML5, CSS.
- Familiarity with code versioning tools (Such as Git, SVN or Mercurial)
- Familiarity with RESTful APIs
- Familiarity with modern front-end build pipelines and tools.
- Experience with common front-end development tools such as Babel, Web pack, NPM etc.
- Experience with Native Mobile app deployment on App store and google play store.

Social Networks have become more media platforms than “social” platforms. They are not designed to make real human connections. Demand for more intimate online places is higher than ever. Communities are in huge demand!
Also, these “Ad-driven” platforms only reward top creators. Most creators are left out - no matter how engaged their audience is. They have to constantly beat algorithms to reach out to their own audience.
Over 50 million people around the world consider themselves creators. 97% of them aren’t getting paid.
As a result, creators are flocking to platforms like Slack, Discord, Whatsapp & Telegram - none of which were built either for community engagement or creator monetization. Community creators have to go through the pain of managing multiple third-party tools to engage and monetize their community.
LikeMinds helps creators to convert their audience into a branded private community. They can monetize it by selling digital products like memberships, group chats, events, consultations, and courses.
As a platform purpose-built for community entrepreneurs, LikeMinds has inbuilt tools for member acquisition, onboarding, retention, moderation, monetization, and referrals. Our platform enables creators to drive high engagement and belonging via chat rooms, events, polls, member directory, and rewards.
These features are in addition to powerful business tools like community website, subscription management, event reminders, analytics dashboard, cohort creation, in-app banners, data export, and much more.
Custom integrations are also available for creators with existing assets.
In the last few months, we have helped 100+ creators monetize their communities. These include entertainers, fitness & wellness trainers, professional domain experts, language instructors, life coaches, financial experts, micro-entrepreneurship coaches, and exam prep coaches.
We are a team of entrepreneurs, techies, and community builders with credible backgrounds supported by 2 large VCs.
Requirements:
● Programming Languages: Java, AWS, Python, Ruby
● Experience in working with complex problems statements such as system design from scratch or chat-based frameworks is a huge plus
● Knowledge of building API is a must
● Define and communicate technical and design requirements
● Provide training, help, and support to other team members
● Build high-quality reusable code that can be used in the future
● Develop functional and sustainable web applications with clean codes
● Troubleshoot and debug applications
● Keen to follow and learn about new technologies
● Stay up to date with current best practices
● Conduct UI tests and optimize performance
● Manage cutting-edge technologies to improve applications
● Collaborate with a multidisciplinary team of designers, developers, and system administrators
● Advanced Github profile is a must



Mobile App Development:-
We are looking for 2 - 3 years of overall mobile app development experience out of which experience of at least 2+ years in developing native and hybrid mobile applications Should have handled end-to-end designing, development, testing, and deployment on any native Android/iOS platform.
Hands-on experience with native development will add advantage, Angular 6+ Excellent technical knowledge on HTML5, CSS3, JQuery, JQuery Mobile, AJAX, XML, JSON, Java, Bootstrap, PhoneGap, Angular JS.
Should have working experience in consuming Web Service and REST API.
Experience in Business Object Model implementation data integration with JSON/XML Designing and implementing different analytics interfaces such as charts, graphs etc.
Should have knowledge of App signing, publishing to Play-store and iTunes Well versed with code management like GIT, SVN Should be a team player
Roles and Responsibilities:-
- Develop hybrid mobile applications & deliver across the entire app life cycle concept,
- design, build, deploy, test, release to app stores.
- Work directly with the tech team to conceptualize, build, test, and realize products.
- Test the app on devices and Deploy it on Apple Store & Google Play Store.
- Standardizing the platform and in some cases apps to deliver across multiple brands with minimal duplication of effort and Optimizing performance for the apps.



