Customer Support Executive

Position : Senior IT Analyst – IAM & Office 365

Experience : 4 to 8 Years

Location : Gurgaon (Hybrid : 3 days office, 2 days WFH)

Notice Period : Immediate to 15–20 days (Buyout option available)

Communication : Excellent communication skills mandatory (client-facing role)

About the Role :

We're looking for a skilled IT Security professional with strong experience in Identity and Access Management (IAM) and Office 365 (O365/M365). The role involves securing access, managing user identities, and administering O365 services across a hybrid cloud environment.

Mandatory Skills :

O365/M365, Azure AD, IAM, Conditional Access, MFA, Defender for O365, RBAC, DLP, PowerShell, Strong Communication

Key Responsibilities :

• Manage Azure AD, Conditional Access, MFA, and RBAC policies.
• Administer O365 services – SharePoint, Teams, PowerApps.
• Configure Defender for O365, DLP policies, and compliance settings.
• Automate tasks using PowerShell, support user lifecycle processes.
• Handle access audits, incident response, and IAM/O365 tool upgrades.
• Collaborate with internal teams on security and operational enhancements.

Good to Have :

• Microsoft Certification (e.g., MS-102)
• Experience with Microsoft Graph API and SIEM log integration

Qualification: CA Qualification

Location: Mumbai CST

Language: Marathi

Exper: 2 minimum

Tentative Roles and Responsibilities -

• Understanding the data requirements of each desk
• Gathering elementary level Master data by visiting each of the 15 desks
• Assess the data points of information flow in Supply Chain Management Application and mapping it with the data points of the integrated financial management system
• Assess the gathered data for optimizing the information flow in the department
• Assess the integration points and workflows of Financial Institute with other entities
• Preparation of report formats for each desk
• Review and monitor the development of key financial modules for claim settlement, reimbursements, proforma accounts, budgeting and expenditure, accounts and bookkeeping, purchase management and infrastructure and administration
• Ensuring implementation of Accounting Management related Services and coordination with appointed CA firm for its completion
• Co-ordinate with different stakeholders to appraise issues at their end, which may lead to delay in the project, suggest solutions to remove the bottlenecks
• Support in reviewing, monitoring, and management of performance and conformance to the vendor's SLA
• Develop training plans and managing the training phases for the users on the functions and operations of the new application
• Drive change management during the transition phase
• Identifying key risk areas and mitigation and management of risks
• Providing technical and project management support during implementation and post-implementation

Job Description of Field Sales Executive 

- Lead Generation through field work

- Handling sales leads generated by the company

- Lead Closure

- Data collection/survey field work

- Learn the technical details concerning how our products & solutions work and what problems they solve for our clients

- Show sites to prospective customers

- Set and achieve sales goals on a monthly and quarterly basis

- Site demonstration visits

Job: International Business Development Executive

🏢 Industry: BPO / Call Centre

🕒 Work Hours: 4:30 AM – 1:30 PM IST (Mon-Fri)

Location: Gurugram

🚖 Transport: Both-side cab within hiring zone

💼 Experience: 1–3 years in outbound B2B sales (Intl. BPO, Energy/Telecom preferred)

🔹 Role Overview:

• 🌏 Work with Australian clients in Energy, Telecom & Cybersecurity
• 📈 Drive B2B sales and grow business
• 🤝 Build strong client relationships

🔹 Responsibilities:

• 📞 Make outbound sales calls & convert leads
• 🏢 Connect with key decision-makers
• 📝 Maintain sales reports & client database
• 🎯 Achieve and exceed sales targets
• 💡 Understand client needs & offer solutions
• 🤝 Collaborate with internal teams for smooth service

🔹 Skills Needed:

• 💬 Excellent communication (verbal & written)
• 🚀 Outbound sales expertise & target-driven
• 🧩 Problem-solving & motivated mindset
• 💻 Tech-savvy: CRM, MS Office, Excel, PowerPoint

🔹 Education:

• 🎓 Bachelor’s (any field)
• 🎓 Postgraduate preferred

🔹 Perks:

• 💰 Competitive salary + incentives
• 🏖️ Weekends off
• 📈 Career growth & learning opportunities
• 🌟 Inclusive, vibrant, and collaborative culture
• 🌍 Exposure to international business & clients

📧 Interested? Send your resume

Proposal coordination, bid management, requirement analysis, solution consulting, market research, proposal designing, and business development. 

Experience in working with telecom,

Responsible for driving end-to-end opportunities- RFP/RFI & Proactive for the telecom sector across Americas, Europe, and UK&I regions.

End to End-to-end bid Management, Preparing Techno-commercial responses for RFP/RFI, Business Intelligence, preparing proactive proposals, competitive commercial structure, and Strategic Initiatives.

Core competencies:

Proposal Coordination | Bid Management | Pursuit Management | Pre-sales | Account Based Marketing | Content Writing | Proposal Designing

Technical Skills:

Tools and Systems: MS PowerPoint, MS Word, MS Excel, MS

OneNote, and PowerBl

As a Network Engineer at Propel, you will play a vital role in designing, implementing, and maintaining our network infrastructure to ensure optimal performance, security, and scalability. You will work closely with cross-functional teams to develop and support network solutions that align with business objectives and industry best practices.

Responsibilities 

• Design, implement, and maintain network infrastructure, including LAN, WAN, and wireless networks, Site to Site and Client to Site VPN to support business operations and growth.

• Develop and implement network security strategies, including firewall policies, intrusion detection and Prevention (IDS/IPS), access control and CCTV systems, to safeguard company data and resources.

• Configure, troubleshoot, and optimize network devices such as routers, switches, firewalls, High availability, L3/L2/PoE Switches and load balancers, QoS.

• Configure VLan and segregate access between different teams

• Perform hardware troubleshoot such as port failure, system crash, hardware failure etc.,

• Design and implement patch panels and cabling

• Monitor network performance and ensure system availability and reliability. Identify areas for improvement, implementing network optimization and redundancy solutions as needed.

• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

• Collaborate with other IT teams to evaluate and recommend networking solutions for application and infrastructure projects.

• Implement security tools, policies, and procedures in conjunction with the company’s security team

• Perform network maintenance and system upgrades including service packs, patches, hot fixes, firmware and security configurations

• Monitor system resource utilization, trending, and capacity planning

• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Monitor network performance on the availability, utilization, throughput, jitter and latency and test for weaknesses.

• Perform Vulnerability assessment Pen testing at network level and mitigate issues

• Create and maintain network documentation, diagrams, and configurations.

• Knowledge of common security vulnerabilities and OWASP vulnerabilities

• Provide support for critical network incidents on shift basis to support 24x7 model on need basis.

• Exploring automations to integrate for managing networks and provide timely network alerts

• Use ticketing system to document requests, track changes, and explain resolutions

Requirements:

• Bachelor's degree in computer science, Engineering, or a related field.

• 4+ years of experience as a Network Engineer or similar role, with a focus on implementing and managing complex network environments.

• Deep understanding of networking protocols, such as DNS, DHCP, CIDR, IPSEC TCP/IP, BGP, OSPF, and MPLS.

• Proficiency with network hardware, including routers, switches, firewalls, and load balancers from vendors like Fortinet, Cisco etc.,

• Strong knowledge of network security best practices and technologies, such as firewalls, VPNs, and intrusion detection systems.

• Experience with network monitoring and management tools

• Excellent troubleshooting and problem-solving skills and a commitment to continuous improvement.

• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, agile environment.

Nice-to-Have:  

• Relevant networking certifications, such as CCNP, CCIE, JNCIP, or JNCIE.

• Experience with software-defined networking (SDN) and network automation technologies, such as Ansible, Python, or REST APIs.

Others:

• Common application/ web security and OWASP vulnerabilities

• Encryption algorithms to protect sensitive information

• PII, PCI, HIPPA, and GDPR compliance and how to implement

• Finding the vulnerabilities of the third-party components/ libraries

• Understanding security breaches of data-in-transit and data-at-rest and its implementation

Requirements

• 3.5+ years of experience in React JS and Redux
• Expert in React.j, ideally using TypeScript language extensions
• Good understanding of JavaScript Design Patterns
• Good experience writing front-end test cases
• HTML5, CSS3 and Responsive web design are mandatory
• Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery
• Self-motivated, fast learner, detail-oriented, team player and a sense of humour

What you need to have:

• Strong passion for Sales with an Analytical & Entrepreneurial mindset
• Outstanding interpersonal as well as Written & Verbal communication skills alongside research capabilities
• Appetite to learn new skills and tools required for the job
• Ability to communicate, present, and influence all levels of the organization, including executive and C-level
• Ability to work comfortably across a disparate set of global cultures
• Should be comfortable to work in US time zone.

1. Design and develop features using Java, Spring, and Hibernate
2. Ability to design database schema, develop views and stored procedures
3. Maintain existing software systems by identifying and

Correcting software defects.

1. Review and analyse business requirements and provide technical software defects.

Key Skills:

1. Good understanding of algorithms, data structures & design patterns
2. Thorough understanding of core Java, Spring framework
3. Experience with Spring Boot to bootstrap applications
4. Good understanding and working experience with RESTful web services
5. Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools such as Git, etc.
6. Self-starter who can think outside of the box, and come up with a solution to resolve and mitigate complex problems
7. Experience working in an Agile development environment using methodologies like Scrum and tools like JIRA, Confluence, etc Experience.Comfortable with MYSQL,Mongodb

Role & Responsibilities:

1. Design and develop features using Java, Spring, and Hibernate
2. Ability to design database schema, develop views and stored procedures
3. Maintain existing software systems by identifying and correcting software defects
4. Review and analyze business requirements and provide technical feasibility and estimates
5. 2-4 years of work experience developing Java-based backend applications. Around 1 year of work experience e using Spring Boot, Spring Cloud and Microservices.

Android Developer:

Our Android stack includes Java and libGDX, the code base is designed using Clean Architecture.  It is a multi module application and supports both 'application' and 'library' project mode.

EXPECTATIONS:

● Writing efficient android code in Java and Kotlin following Clean Architecture guidelines

● Tracing, benchmarking and profiling android java code

● Familiarity with popular android libraries/methods like Dagger2, RxJava2, OkHTTP.

● Familiarity with latest android platform changes.

RESPONSIBILITIES:

● Work closely with our product and design teams to customize the Poker experience across our  vendor platforms.

● Prototype new and redesign features

● Strong coding abilities and experience with Kotlin, Java and Android SDK

● A focus on UI design principles, hardware acceleration and making games work intuitively

● Contribute best-in-class programming skills to develop highly innovative, consumer-facing

mobile products.

MINIMUM QUALIFICATIONS

● Experience of building Android applications/Games in Java or Kotlin using Android SDK (Kotlin preferred)

● Good knowledge of Kotlin, Dagger2 and RxJava2 is a great plus

● Strong understanding of object-oriented software development

● Understanding of large and complex code bases, including API design techniques to help keep them clean and maintainable.

● Programming experience using any game engine (libGDX preferred)

● Knowledge of multithreading and memory management specific to mobile devices and caching mechanisms