Customer Support Executive

• Minimum 3-4 years of experience with ETL tools, SQL, SSAS & SSIS
• Good understanding of Data Governance, including Master Data Management (MDM) and Data Quality tools and processes
• Knowledge of programming languages eg. JASON, Python, R
• Hands on experience of SQL database design
• Experience working with REST API
• Influencing and supporting project delivery through involvement in project/sprint planning and QA
• Working experience with Azure
• Stakeholder management
• Good communication skills

• Programming experience : 5 to 8 years of programming experience
• Strong technical knowledge in any of the following programming languages : Ruby on Rails /Python/Java and willing to learn and work in Node.js.
• Good Programming aptitude
• Have experience designing and building large scalable web services.
• Have an in-depth understanding of database technologies (SQL and NoSQL) 
• Have experience building RESTful APIs and have good knowledge of RESTful design patterns.
• Be able to communicate and work well within a team
• Brownie points if you have worked on Typescript & Nest.js

About the company:

Betterhalf.ai

Betterhalf is on a mission to help Indians find their match with single click matching. With 1M users and a presence in every city in India, our reach is expansive — and we’re rapidly growing users (50% quarter over quarter).

By mid next year, we'd like to become the 3rd largest player in the matrimony industry in India and make our path to being No.1. There’s never been a more exciting time to be at Betterhalf.

Company funding:

Betterhalf.ai has successfully raised a $3M Pre-Series A round and is backed by Y Combinator, Tribe Capital, Quiet Capital, Kunal Shah and Nobroker founders. Betterhalf is expected to do Series A in 9-12 months.

Your growth:

You’ll experience Series A, B in 24-months and become integrated as a Category Manager

You’ll see a 50-people team becoming a 150-people and will grab the rarest opportunity to be in the room where company’s decisions are planned with founders and marketing leaders.

Responsibilities:

• Work closely with Product teams to plan & develop features and extensions to existing product lines.
• Analyze sales data & research market trends, customer needs to develop key insights & growth opportunities. This workstream may involve ad-hoc RCAs / interventions on escalations.
• Work closely with sell-side & marketing teams to promote & create awareness for product lines.
• Work closely with CM’s  on integrating growth products with new launches as well as working on specific deep-dives for existing brand partners.
• Identify & build growth capabilities & enablers that will drive significant growth on online sales in India. These growth opportunities could span across affordability, third party services, monetization, new customer acquisition, supply growth & onboarding.
  
  

Qualifications:

Bachelor's degree, 2+ years in sales industry

Experience in full sales cycle, including deal closing. 

Demonstrated sales success

Strong negotiation skills

Strong communication and presentation skills

CRM experience is preferred

Compensation:

Fixed : 40-50k Per Month

Variable: as per performance

If you believe in Hustling and Getting the Job Done! Come Join us in our ambitious journey to revolutionize the Matrimony Industry.

1.      Prepare Test Cases

2.      Conduct self, peer review

3.      Update test cases after reviewing the comments

4.      Conduct testing in the required environments

5.      Record Test observations

6.      Log Defects

7.      Verify defect fixes

8.      Provide status to Test Lead.

9.      Knowlegde of   Java or .Net  

Must Haves

• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.
• 4+ years’  work experience in  software development
• BS degree or higher in Computer Science, Engineering or related field
• Understanding of operating system fundamentals (Linux)
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Knowledge of professional software engineering best practices for the full software development life cycle
• Strong verbal and written communication skills
• Strong analytical skills, with excellent problem solving abilities
• Working experience with Kubernetes
• Experienced working with distributed databases at scale

Good to haves

• Experience in developing software using AWS native services & technologies.
• Experience taking a lead role in building and operating scalable distributed systems
• Experience in Agile/SCRUM enterprise-scale software development
• Familiar with building secure software using modern security principles
• Demonstrated ability to achieve goals in a highly innovative and fast-paced environment

Why us

We're hiring a set of highly skilled, enthusiastic, and passionate people who thrive in a high-growth environment. We believe the best way to grow is to give everyone the opportunity to pursue their interests. At Lucidity, you have complete freedom to work on projects that interest you. Plus, with benefits like flexible hours, company offsites, unlimited leaves, we ensure you enjoy the journey as much as we do. We are also offering healthy founding team ESOP's.

• Fluent English Required, and able to provide well-articulated and reasoned explanations for when and why to apply software design patterns.

• Experience of 3 to 5 years developing using MEAN Stack

• Strong development experience using Node.JS, Express, Angularjs and Mongodb

• Experience in UX, CSS, LESS/SASS, Git, Gulp

• Agile development background is required

• Test Driven Development experience

• Cloud deployment experience is preferred, working with Google, AWS, Jenkins, Docker