- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams

Similar jobs
We are seeking a motivated Talent Acquisition Intern to join our Human Resources team. This internship offers hands-on experience in recruiting and hiring processes within a dynamic and fast-paced environment. The ideal candidate is eager to learn, detail-oriented, and possesses strong communication skills.
Key Responsibilities:
- Assist in sourcing candidates through various channels (online job boards, social platforms, networking, etc.)
- Review resumes and applications to screen candidates and provide shortlists to hiring managers
- Coordinate interviews and manage interview schedules
- Assist in drafting job descriptions and job postings
- Help maintain our applicant tracking system (ATS) and other HR databases
- Participate in employer branding initiatives
- Support in organizing career fairs and other recruiting events
- Contribute to various HR projects and initiatives as needed
Requirements:
- Currently enrolled in a Bachelor’s or Master’s program in Human Resources, Business Administration, Psychology, or related field
- Strong interest in pursuing a career in Human Resources or Talent Acquisition
- Excellent verbal and written communication skills
- Proficiency in MS Office (Word, Excel, PowerPoint)
- Ability to maintain confidentiality and handle sensitive information with discretion
- Detail-oriented with strong organizational skills
About the Role:
We are looking for a Media Monitoring Executive to track and analyze media coverage across
print, online, broadcast, and social platforms. The role involves preparing reports, monitoring
brand mentions, political developments, and providing insights to support PR and
communications strategies.
Key Responsibilities:
• Monitor daily media coverage (print, digital, TV, social media).
• Track client updates and developments.
• Prepare concise monitoring and analysis reports.
• Maintain databases and archives of coverage.
• Share insights on trends, competitors, and sentiment.
Requirements:
• Bachelor’s degree in Mass Communication, Journalism, Political Science, or related field.
• 1-4 year of experience.
• Interest/awareness in politics, especially National & Maharashtra politics.
• Good communication, research, and analytical skills.
• Proficiency in MS Office; knowledge of media monitoring tools is a plus.
• Proficiency in Marathi is Preferred.
Responsibilities:
- Design, build, and maintain efficient, reusable, and reliable code with full-stack development in PHP.
- Roll out new features and analyze (and react) to the results you discover from our system services and user feedback
- Optimize existing functionality for improved response times
- Collaborate with the team to design, develop, unit test, and support new features
- Searching creatively for the best solution while building for the end-user
- Consistently deliver readable, maintainable, and efficient code
- Performance tuning, testing, refactoring, usability, and automation
- Participate actively in Scrums, sprint planning meetings, and sprint retrospectives.
- Rapidly mockup-proof-of-concept implementation of ideas and present them to internal stakeholders
- Stay informed of new tools, libraries, and best practices and share ideas with the team for continuous improvement of the toolchain and development process
- Support, maintain, and help document software functionality
- Work with other departments, stakeholders, and customers on software development, improvements, internal tools, and implementation issues
Basic Requirements:
- 5+ years of programming experience in developing web apps. Experience in developing mobile apps would be a bonus.
- Front-end development with technologies such as Javascript, Typescript, VueJS, CSS, Bootstrap, etc
- Strong knowledge of database modeling and design in RDBMS and NoSQL databases
- Strong experience in API design, API Security, API Documentation and REST, GraphQL-based services
- Knowledge of Service Oriented Architecture would be a bonus
- Have a self-directed work ethic with attention to detail and good communication skills
- API Integration and extension development for 3rd party applications e.g. Facebook, Google, etc
Experience: 4+ years
We are looking for a NodeJS / full stack developer responsible for the development and maintenance of scalable backend applications. Your primary focus will be the development of NodeJS applications and their integration with frontend services like React Web App. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design and the creation of quality products is essential.
- 3+ years of experience in Nodejs
- Having a good understanding & hands-On of AWS services like – IAM, Lambda, DynamoDB, ElasticCache, OpenSearch and AppSync
- Integration of user-facing elements developed by front-end developers with server side logic
- Writing reusable, testable, and efficient code
- Strong proficiency with JavaScript.
- Knowledge of Node.js + Express and frameworks available for it.
- Experienced with NoSQL DB
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
Responsibilities
This role requires a person to support business charters & accompanying products by aligning with the Analytics
Manager’s vision, understanding tactical requirements and helping in successful execution. Split would be approx.
70% management + 30% individual contributor. Responsibilities include
Project Management
- Understand business needs and objectives.
- Refine use cases and plan iterations and deliverables - able to pivot as required.
- Estimate efforts and conduct regular task updates to ensure timeline adherence.
- Set and manage stakeholder expectations as required
Quality Execution
- Help BA and SBA resources with requirement gathering and final presentations.
- Resolve blockers regarding technical challenges and decision-making.
- Check final deliverables for correctness and review codes, along with Manager.
KPIs and metrics
- Orchestrate metrics building, maintenance, and performance monitoring.
- Owns and manages data models, data sources, and data definition repo.
- Makes low-level design choices during execution.
Team Nurturing
- Help Analytics Manager during regular one-on-ones + check-ins + recruitment.
- Provide technical guidance whenever required.
- Improve benchmarking and decision-making skills at execution-level.
- Train and get new resources up-to-speed.
- Knowledge building (methodologies) to better position the team for complex problems.
Communication
- Upstream to document and discuss execution challenges, process inefficiencies, and feedback loops.
- Downstream and parallel for context-building, mentoring, stakeholder management.
Analytics Stack
- Analytics : Python / R + SQL + Excel / PPT, Colab notebooks
- Database : PostgreSQL, Amazon Redshift, DynamoDB, Aerospike
- Warehouse : Amazon Redshift
- ETL : Lots of Python + custom-made
- Business Intelligence / Visualization : Metabase + Python/R libraries (location data)
- Deployment pipeline : Docker, Git, Jenkins, AWS Lambda
Key Responsibilities
- Day to day management and successful long-term relationships with different accounts.
- Experience in fronting client relationships directly
- Handling operations and client management
- End to end project management
- Briefing the creative team, helping in the creation of a concept.
- Facilitating communication between Client Service Operations & other business units to ensure an effective operating environment.
- Focusing on the strategic aspects of maintaining and growing long-term relationships.
- Establishing growth plans for teams and managed accounts
- Strategizing and executing campaigns for clients.
- Identifying prospective clients, establishing strategic partnerships and alliances
- Working with senior management keeping them informed of new developments, service issues and new business opportunities.
- Managing paid social media campaigns
Preferred Requirements:
- 4-10 yrs RELEVANT experience
- Must have worked with digital agencies managing social media marketing and performance marketing (preferable)
- Also willing to consider exceptionally talented folks from offline agencies
- Located in Bangalore and willing to travel to HSR layout
- Experience in fronting client relationships directly
- Experience in social media marketing (organic & paid)
- Experience in relationship management, strong verbal and written communications skills
Are you passionate about content and social media? Would you like to put your creativity and knowledge into practice? Are you someone who can interview random people on the street and make it entertaining? Are you the one who is skilled at shooting, editing and making videos? Are you a real digital addict that is available part time for a duration of 6 months? Are you currently in your bachelor's degree studying business or communications?
Then our Social Media Specialist position might be just for you! We are looking for a hungry intern with a strong interest in digital and who is ready to give 110% in a fast-paced cross-functional work environment (remote). You are flexible, curious, entrepreneurial and do not shy away from responsibilities.
A few words about us:
India's first disruptive EdFinTech start-up for pre-teenagers- Good Good Piggy is an online piggy bank and behavioral rewards platform...doubling up as an investment channel to build financially responsible children!
What Would You Do During Your Internship
- Create engaging reels and tiktok (and/or outsource this effectively)for our social media platforms
- Help manage the day-to-day handling of all social media channels including LinkedIn, Facebook, Twitter, Instagram, and TikTok, adapting content to suit different channels
- Manage and facilitate social media communities by responding to social media posts and direct messages
- Research and evaluate the latest trends and techniques in order to recommend improvements to increase performance of our social media platforms.
- Creating entertaining, interesting and fun reels to help increase the reach, impressions and followers of our digital audience(s).
- Writing and creating (video) content in English and Hindi.
What Do You Need To Succeed
- You live and breathe social media
- You are a fluent English speaker and possess outstanding copywriting skills
- You have an eye for video editing and shooting, and can design visuals for social media posts (Canva)
- You take initiative and are consistently proactive
- You have a creative mind, and you are a good organizer.
- You are highly organized and detailed-oriented
- You are a team player and able to work independently.
- You are a positive person, eager to learn and grow
- It’s a big plus if you’ve already had some hands-on experience running Social Media channels for another organization
- You are available 10 hours a week, and can respond to the deliverables assigned to you proactively
- You are interested in working in an internationally oriented environment
What Would You Get
- Access to India’s fastest-growing Fin-tech network
- Lots of room for personal and professional development
- A tall stipend of Rs. 4500/ pm
- An international team and lots of banter!
- Experience, and an opportunity to grow within and outside our company
Expertrons is India’s one of the world’s largest AI Videobot assisted platforms, focusing on providing a Career Transformation journey, is led by IITB alumni and second-time Ed-Tech entrepreneurs, Jatin Solanki(previously founded StepApp & EduIsFun) and Vivek Gupta (whose previous venture got acquired by a publicly listed company). Through this platform, we are connecting job-seeking aspirants with Industry leaders aka Experts, helping them gain career insights, to settle their career in their desired domains, from elite experts.
Recently Expertrons raised a funding of $2.3 Mn in the Pre Series A round witnessing investors like Yoga Capital, Venture Catalysts, Auxano Capital, and existing investors LetsVenture, Ivycap Ventures, Iceland Venture Studios, Nikhil Vora (MD, Sixth Sense), and more.
Website: https://www.expertrons.com/
Expertrons Android App: bit.ly/expertrons
Product Demo Video: https://bit.ly/ProductDemo_Expertrons
Watch Explainer Video: https://bit.ly/Explainer_Expertrons
Roles and Responsibilities:
1. This is an individual contributor role in an employee-oriented, high-performance Environment that focuses on spreading about Expertrons to help professionals with their interview preparation & getting hired through referrals
2. Your role will start with contacting potential customers (Professionals and students) to set up Meetings, counsel the aspirants and get experts onboard with Expertrons
3. Understanding the profile in-depth and promoting it for consultation
4. Actively seeking out new Expert & user growth opportunities through calling, chat, etc
5. This hybrid model of sales will give you exposure to the best of Inside-sales and direct-sales
Preferred Skill Sets:
1. Keen interest in Sales & education
2. Good communication skills
3. Being interested in mentoring students and knack for sales and positioning an idea
You can apply for the Position if you:
1. Are available for full-time in-office employment (Office Location - Andheri, Mumbai)
2. Can work from office: MANDATORY
3. Can join immediately
4. Have a personal laptop
5. Have the relevant skills and interests
Salary - 4 LPA to 9 LPA (No bar for Rockstar Candidates)
Rewards:
1. Entrepreneurial Exposure
2. Letter of Recommendation
3. Become a part of an elite group of innovators
4. ESOP opportunity based on Interview interaction
5. Grow up to 10X in 3 years
The idea is not to live forever, but to create something that will!
Be a part of our growing team and climb up the ladder of success. So, if you have the expertise, skills, quirks that can help you add value to Expertrons, then apply with us, now!
Let's explore synergies foreseeing 10X+ growth in our converging paths
Greetings from eNoah iSolution !!!
Position: Senior Magento Developer
Exp: 4 - 7 yrs
Type: Contract - 3 months (extendable to 6 months)
Good to have:
Experienced in Front End - HTML5, CSS3, Jquery, Javascript, Backend - PHP, MySQL
Should have experience in CMS - Magento 2 more than 2 years
Job Description:
- Experience designing and developing responsive ecommerce portals
- Extremely fluent with HTML5/XHTML and CSS
- Experience working with PHP, JavaScript, and jQuery
- Ability to write JavaScript with and without the use of frameworks such as jQuery
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Ability to understand CSS changes to have consistent style across platforms and browsers
- Ability to convert comprehensive layout and wireframes into working HTML pages
- Experience developing web solutions in Magento and PHP implementations in a LAMP environment
- Ability to architect enterprise Magento solutions including data, display, and information architecture
- Advanced site-building experience including deep familiarity with Magento modules
- Experience creating custom Magento modules
- Experience building responsive websites using Magento CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
- Knowledge of PHP, PHP files and theme functions, and knowledge of the Magento theme layer
equirements:
- Should have 3.6 - 5 Years work experience.
- Should have experience in Node. JS.
- Should have experience in HTML, CSS.
- Should have experience in JavaScript.











