Cutshort logo
Grip invest logo
Customer Service Executive
Customer Service Executive
Grip invest's logo

Customer Service Executive

Gunjan Goyal's profile picture
Posted by Gunjan Goyal
2 - 5 yrs
₹2L - ₹5L / yr (ESOP available)
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Support
Customer Service
Relationship building

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Ownership

○ Transparency

○ Courage

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The company has turned two so you get a seat on a rocket ship that's just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation


What You’ll Do

• Provide world-class customer service to both internal and external clients in all

interactions, striving to exceed client expectations.

• Take ownership of customers issues and follow problems through to resolution

within the SLA defined.

• Drive higher NPS through quality and timely resolution of customer issues.

• Coordinate across different departments and follow-up with them to ensure timely

resolution of user service requests.

• Coordinate with other departments to understand internal processes and suggest

changes if required to improve customer service.

• Maintain an orderly workflow according to priorities

• Ability to handle a high volume of requests in a fast-paced environment

• Explain and educate users about Grip’s offerings and its benefits

• Enable RMs manage and nurture relationship with existing and potential investor

• Other duties as assigned


Your Superpowers

• Bachelor’s degree

• Have an understanding of the wealth segment and product offerings (3-5 years’ work

experience in customer service)

• Command on MS Excel

• Strong written and verbal communication skills and ability to communicate with Retail,

HNIs, family office investors would be essential

• Strong phone presence

• Prior experience in financial services industry is preferred

• Should be a team player

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Grip invest

Founded :
2020
Type :
Products & Services
Size :
20-100
Stage :
Raised funding

About

Invest as low as Rs 10,000 | Finance assets to startups and grow your wealth | Own a piece of the next big startup. Co-Own commercial real estate buildings
Read more

Company social profiles

blog

Similar jobs

ECommerce and Electronics Industry
ECommerce and Electronics Industry
Agency job
via Peak Hire Solutions by Dhara Thakkar
Gurugram
10 - 15 yrs
₹38L - ₹50L / yr
Digital art
Illustration
Brand Management
Visual Designing
Graphic Designing
+5 more

JOB DETAILS:

* Job Title: Head - Visual Communication (Consumer Electronics)

* Industry: ECommerce and Electronics Industry

* Salary: Best in Industry

* Experience: 10-15 years

* Location: Gurugram

Role & Responsibilities

  • Head and manage work intake and the overall design project assignment process.
  • Interpreting abstract business concepts and turning them into creative ideas.
  • Head and direct the team, providing key ideas, methods, and brand positioning.
  • Developing strategic design plans with projected timelines.
  • Pitching ideas and the creative vision and communicating the project outline to the design team.
  • Choosing the design elements for different projects.
  • Overseeing the design projects, from start to finish, and monitoring the team members.
  • Analyzing market research to create more effective designs.


Ideal Candidate

  • Strong Creative Director or Design Lead profiles
  • Must have minimum 10+ YOE in Visual / Graphic Design, Branding and Marketing Campaigns
  • Must have strong experience in Brand campaigns for Consumer Electronics / Durable products (like Smartphones, Smart Watch, Consumer Electronics) Or Automobile Brands - Read clients / brands worked for
  • Must be a Design focused profile, not copywriting focused
  • Must be managing a Creative team currently (Lead or Above in Current role)
  •  (Portfolio) - Very Strong portfolio of Visual Design / branding works for Physical Consumer Products (Candidate should demonstrate strong portfolio evidence of creative direction, with competency in ideation, visualization, and Design)
  • Candidates with international exposure and experience on global brands are highly preferred.
  • Must be managing a Creative team currently (Lead or Above in Current role)


Read more
Bengaluru (Bangalore)
6 - 10 yrs
₹5L - ₹6L / yr
Real Estate

Role Objective

Build and manage a reliable, scalable, and cost-efficient supplier ecosystem for customised and premium furniture, while ensuring consistent quality, lead-time adherence, and strong commercial competitiveness across categories.


Key Responsibilities

  • Identify, evaluate, and onboard OEM partners across furniture categories including Sofas, Beds, Dining, Storage, and Accent Furniture.
  • Build a diversified and balanced supplier portfolio to reduce concentration risk while maintaining quality and delivery consistency.
  • Develop long-term strategic partnerships with key vendors, including exclusivity arrangements where relevant.
  • Drive supplier capability development across quality, finishing standards, compliance, and scalability.
  • Own end-to-end costing, pricing, and commercial negotiations with vendors.
  • Deliver cost optimisation through material optimisation, process improvements, volume leverage, and alternate sourcing.
  • Lead annual rate negotiations, cost resets, and contract renewals.
  • Work closely with Category, Design, and Product teams to enable New Product Development (NPD).
  • Ensure sourcing feasibility for design-led, customised, and make-to-order products.
  • Define, implement, and enforce supplier SLAs covering quality standards, lead times, and responsiveness.
  • Collaborate with Vendor Managers and QC teams to ensure On-Time In-Full (OTIF) delivery performance.
  • Review vendor performance regularly and drive corrective actions and improvement plans.
  • Identify and mitigate sourcing risks related to capacity constraints, supplier dependency, and raw material volatility.
  • Partner with Finance on contracts, payment terms, and commercial governance.

Success Metrics (KPIs)

  • Cost savings and margin improvement (CM1 / Gross Margin)
  • Supplier OTIF and lead-time adherence
  • Quality acceptance rate and defect reduction
  • Reduction in supplier concentration and dependency risk
  • New supplier onboarding, capability building, and scalability metrics

Ideal Profile

  • 6–10 years of experience in furniture sourcing, manufacturing, or category operations.
  • Strong understanding of furniture materials, production processes, and finishing standards.
  • Proven expertise in vendor negotiations, cost management, and supplier development.
  • Experience in customised or make-to-order manufacturing environments preferred.
  • Strong stakeholder management skills with a hands-on execution mindset.

What We Offer

  • High-impact role influencing margins, supply reliability, and product quality
  • Opportunity to build and scale a strategic supplier ecosystem
  • Cross-functional exposure across sourcing, design, manufacturing, and finance


Read more
Fitness Education Institute
Fitness Education Institute
Agency job
via NextGen Talent Consultants by Pooja Mishra
Hyderabad, Kochi (Cochin), Ahmedabad
1 - 5 yrs
₹2L - ₹4.5L / yr
Telesales
Counseling

Role- Course Counselor (Sales Executive)

Location-Hyderabad/Ahmedabad/Kochi

Working Days- 6 Days Full Time Work from Office

About : Organization is a premier institution dedicated to nurturing the next generation of fitness professionals. We offer specialized diploma programs in Fitness Training and Nutrition, emphasizing practical learning and industry-relevant skills. Our state-of-the-art facilities, experienced faculty, and supportive environment provide students with the ideal platform to achieve their career goals in the fitness industry.


Work Culture: At Organization, we foster a collaborative, inclusive, and

growth-oriented work culture. Our team is passionate about fitness and education, committed to making a positive impact on our students' lives. We value innovation, creativity, and a growth mind-set, offering a supportive and fulfilling work environment.


Job description:

We are looking for a dedicated Course Counselor to join our team. As a Course Counselor, you will play a crucial role in guiding prospective students towards making informed decisions about their career paths in the dynamic fitness industry. Your role will include handling inquiries, conducting one-on-one counselling sessions, and surpassing admission targets.


Responsibilities:

• Engage with prospective students, providing them with objective information about our courses and addressing their queries over phone calls or in-person meetings.

• Conduct Course Counseling Sessions, including school tours, to provide detailed information about the school and courses we offer.

• Ensure that all questions and concerns of prospects are addressed, and when necessary, facilitate communication with domain experts from Organization.

• Maintain regular follow-up communication with prospects, focusing on resolving queries, providing solutions, and offering relevant information.

• Collaborate with the Sales Team, actively participating in periodic meetings to discuss strategies, share insights, and contribute to the team's success.

• Continuously update your knowledge about our products and services, staying informed about the latest developments and improvements.

• Prepare and submit daily reports and End of the Day Reports to evaluate individual and team performance.

• Embrace feedback and participate in audit sessions conducted by the response quality assurance department to improve skills and performance.

• Attend training sessions and refresher programs to enhance your understanding of our courses and stay updated with industry trends.


Desired Profile:

To excel in this role, you should possess the following skills and qualities:

● Excellent communication and coordination skills: You should have

strong counseling proficiency and the ability to understand and address the needs, aspirations, and concerns of prospective students. By offering guidance and support, you will help them make informed decisions.

● Target-oriented and focused: You should be driven by goals and maintain a sharp focus on achieving them.

● Proactive and avid learner: Valuing initiative, you should constantly seek opportunities to enhance your skills and knowledge. Expanding your knowledge base will enable you to provide valuable assistance to prospective students. Join our dynamic team and contribute to shaping the future of aspiring fitness professionals. If you are passionate about helping individuals in their career journeys, apply now to make a meaningful impact on their lives.


If Anyone interested apply through link:-  https://tiny.cc/NGtalent

Read more
YuktaMedia
at YuktaMedia
1 video
3 recruiters
Aditya Bhelande
Posted by Aditya Bhelande
Pune
1 - 2 yrs
₹2L - ₹3L / yr
MySQL
PL/SQL
Databases
Description: YuktaMedia is seeking an experienced MySQL developer to join our team in Pune. This position will collaborate with developers in the design and operations of the database applications. Responsibilities & Requirements: - Should have experience of 1-2 years - Hands on experience of working on stored procedures, functions, cursors etc. - Hands on experience of working on creating indexes, triggers, SQL sub-queries etc. - Client Communication. - Timely delivery of tasks. - Able to Prioritize and plan task and report status to manager - Project Documentation Skills: - Ability to work with team or independently - Excellent written and verbal communication - Strong Problem Solving Skills - Self motivated. YuktaMedia's Yukta One platform enables end-to-end automation of Digital Ad and Revenue Operations across Display, Video and Mobile assets. YuktaMedia’s team is composed of talent from across the globe, cultures and industries inherently forming a very strong foundation of communication based on TRUST. Team YuktaMedia believes in mutual Trust, Hard work and Team work. In short One for All and All for One! If you think you're right fit for this position then join us!
Read more
Genius Placement Services
Muskan Keshvani
Posted by Muskan Keshvani
Ahmedabad
3 - 5 yrs
₹3L - ₹5L / yr
skill iconPHP
MySQL
Test methods
AJAX
skill iconjQuery

Job description:

Core PHP (Knowledge of functions, Methods, PHP OOPS Concept, Ajax, MySQL, Jquery), Javascript, Basic knowledge of HTML, CSS, MVC Structure 

Knowledge about socket

Read more
DIY
at DIY
1 recruiter
Suman Mukherjee
Posted by Suman Mukherjee
Remote, Bengaluru (Bangalore)
0 - 2 yrs
₹8L - ₹15L / yr
skill iconReact.js
skill iconJavascript
skill iconHTML/CSS
skill iconReact Native
TypeScript

We are looking for a Product Engineer - Frontend Engineer to join our early stage startup with experience in building B2C products. 


If you have experience of working in product based companies (preferably startups), good to excellent coding skills in react js and typescript, have a keen eye for details in the UI, and are looking to build exciting things that children across the world will use - come talk to us!


What you get to do:


  • Design and build advanced applications from scratch keeping scalability and performance in mind
  • A good handle on both client and server architecture.
  • Work on bug fixing and improving application performance.
  • Comfortable in owning large scale products and continuously re-evaluating and innovating.

Who are we looking for:


  • Bachelor's degree or equivalent in Computer Science
  • 1+ years' experience in frontend development
  • Familiarity using Scrum/Agile development methodologies
  • Experience building object oriented web applications in React JS, Typescript, HTML5, and CSS3
  • Should be a quick learner and willing to go the extra mile in delivering the projects.
  • Should be able to mentor junior folks whenever necessary.
Read more
Growisto
at Growisto
2 recruiters
Heena Sayed
Posted by Heena Sayed
Mumbai, Navi Mumbai, Indore
3 - 8 yrs
₹8L - ₹15L / yr
skill iconNodeJS (Node.js)
AWS
skill iconMongoDB
Mongoose
skill iconExpress
+1 more

About the role: We’re looking for a Node.Js Developer who can adapt to new tech stacks and innovate with cutting-edge technology solutions, to build eCommerce platforms that are unique, disruptive, and powerful.

What you'll do:

● Integrate user-facing elements developed by front-end developers with server-side logic
● Write reusable, testable, and efficient code
● Design and implement low-latency, high-availability, and performant applications
● Implement security and data protection integrations
● Integrate data storage solutions such as databases, key-value stores, blob stores, etc.
● Optimize components for maximum performance across a vast array of web-capable devices and browsers
● Ensure high performance and responsiveness to requests from the front-end.

What you'll need:

● Bachelor's degree with minimum 3 years of work experience as a Node Js.
● Strong proficiency in JavaScript or Typescript
● Understanding of Node.js and its frameworks such as Express or StrongLoop
● Understanding of the nature of asynchronous programming and its quirks and workarounds
● Basic understanding of front-end technologies, such as HTML5, and CSS3
● Understanding of accessibility, security compliance, user authentication and authorization between multiple systems, servers, and environments
● Understanding fundamental design principles behind a scalable application
● Understanding of code versioning tools, such as GIT
● Integration of multiple data sources and databases into one system
● Understanding of the differences between multiple delivery platforms, such as mobile and desktop and its optimization output
● Knowledge on creating database schemas that represent and support business processes
● Knowledge on implementing automated testing platforms and unit tests

Who Should Consider Joining:
● If you like challenges and think from a first principle basis,
● If you are driven to take ownership and are adept at rolling with the punches,
● If you have the aspiration to grow fast in the dynamic environment of a start-up,
● If you are a collaborative team member, who believes in collective success,
● If you are someone who makes objective, fact-based decisions

Who should not consider joining:
● If the role description does not excite you, then you should not join us
● We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● If you are not a self-starter who is willing to learn & experiment more, then you should not join us.

What We Offer:

● Limitless growth and learning opportunities
● Exposure to cutting edge technology solutions and upcoming stacks in the market
● In house technical training on GIT, Automated Testing, Code Coverage, Language Training and much more
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth

Read more
A&T Services Inc.
at A&T Services Inc.
1 recruiter
Jahanvi Chawla
Posted by Jahanvi Chawla
Remote, NCR (Delhi | Gurgaon | Noida)
0 - 2 yrs
₹0L - ₹1L / yr
Sales
Business Development
Communication Skills
Learning & Development
Inside Sales

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities


  • Actively seek out new sales opportunities through cold calling, networking and social media
  • Set up meetings with potential clients and listen to their wishes and concerns
  • Prepare and deliver appropriate presentations on products and services
  • Ensure the availability of stock for sales and demonstrations
  • Participate on behalf of the company in exhibitions or conferences
  • Collaborate with team members to achieve better results
  • Gather feedback from customers or prospects and share with internal teams

Requirements


  • Proficiency in English
  • Excellent knowledge of MS Office
  • Fast learner and passion for sales
  • Self-motivated with a results-driven approach
  • Aptitude in delivering attractive presentations
  • High school degree
Read more
Magikle Media
at Magikle Media
1 recruiter
Adithya Shreshti
Posted by Adithya Shreshti
Bengaluru (Bangalore)
0 - 2 yrs
₹2L - ₹4L / yr
Digital Marketing
Social Media Marketing (SMM)
Social Media Optimization (SMO)
Social media management
Social media strategy
+8 more
Responsibilities 
  • Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Design, build and maintain our social media presence
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to create landing pages and optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Instrument conversion points and optimize user funnels
  • Collaborate with agencies and other vendor partners
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements

 

  • Bachelor’s degree in Marketing or relevant field.
  • In-depth knowledge of various social media platforms, best practices, and website analytics.
  • Solid understanding of HTML, CSS, and JavaScript is required.
  • Highly creative with excellent analytical abilities.
  • Outstanding communication and interpersonal skills.
  • Up-to-date on the latest trends and technologies in digital marketing.

 

Read more
nurtrcom
at nurtrcom
1 video
1 recruiter
Shantoshri Sikdar
Posted by Shantoshri Sikdar
NCR (Delhi | Gurgaon | Noida)
4 - 8 yrs
₹18L - ₹25L / yr
User Experience (UX) Design
skill iconHTML/CSS
User Interface (UI) Design
Adobe Photoshop
Typography
+3 more
As a UI designer, you will be the champion of UI & UX Design within the organization and create simple, intuitive and efficient experiences for nurtr. - As one of the core members of the team, you would be responsible to design world-class mobile products to enhance user experience and contribute actively in making Fashalot a leading brand in the world. Responsibilities : Create and execute all visual design from concept to final hand-off to engineering. Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas. Create banners for the app, advertisement, social media. Excellent understanding of typography, color theory, and layouts. Be accountable for the outcome of the design and own the delivery, quality, and outcome of the design including the learning and iteration cycle. Collaborate actively with the Product Managers and Engineers towards build best in class experiences, while pushing the needle of how front-end web & mobile technologies can help deliver experiences that delight. Create and manage the Design roadmap being alive and aligned with the overall Business and Product Strategy. Evaluate competitive and innovative products and design approaches to identify best practices and encourage innovation. Candidate Skill Sets : 5 + years of experience in designing mobile user interface, contest creative and user flows Demonstrable Graphic/Product design skills with a strong portfolio. Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools. Excellent visual design skills with sensitivity to user-system interaction. Ability to solve problems creatively and effectively. Ability to explain design decisions as well as listen to feedback objectively. Must have a keen interest in the latest trends and technology. Must believe in and be capable of conducting independent research. Must be able to think through corner case situations and take care of them through design.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos