What We Can Offer You
● Young and fast-growing company with a healthy work-life balance
● Great culture based on the following core values
○ Ownership
○ Transparency
○ Courage
○ Customer Obsession
○ Celebration
● Lean structure and no micromanaging. You get to own your work
● The company has turned two so you get a seat on a rocket ship that's just taking off!
● High focus on Learning & Development and monetary support for relevant upskilling
● Competitive compensation along with equity ownership for wealth creation
What You’ll Do
• Provide world-class customer service to both internal and external clients in all
interactions, striving to exceed client expectations.
• Take ownership of customers issues and follow problems through to resolution
within the SLA defined.
• Drive higher NPS through quality and timely resolution of customer issues.
• Coordinate across different departments and follow-up with them to ensure timely
resolution of user service requests.
• Coordinate with other departments to understand internal processes and suggest
changes if required to improve customer service.
• Maintain an orderly workflow according to priorities
• Ability to handle a high volume of requests in a fast-paced environment
• Explain and educate users about Grip’s offerings and its benefits
• Enable RMs manage and nurture relationship with existing and potential investor
• Other duties as assigned
Your Superpowers
• Bachelor’s degree
• Have an understanding of the wealth segment and product offerings (3-5 years’ work
experience in customer service)
• Command on MS Excel
• Strong written and verbal communication skills and ability to communicate with Retail,
HNIs, family office investors would be essential
• Strong phone presence
• Prior experience in financial services industry is preferred
• Should be a team player
Similar jobs
Domain: - Investment Banking or Electronic Trading is mandatory
- Develop (Python/Py test) automation tests in all components (e.g. API testing, client-server testing, E2E testing etc.) to meet product requirements and customer usages
- Hands-On experience in Python
- Proficiency in test automation frameworks and tools such as Selenium, Cucumber.
- Experience working in a Microsoft Windows and Linux environment
- Experience using Postman and automated API testing
- Experience designing & executing load/stress and performance testing
- Experience using test cases & test execution management tools and issues management tools (e.g Jira), and development environments (like Visual Studio, IntelliJ, or Eclipse).
- You have 3+ years of experience using Golang/ Go Programming development language.
- You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
- You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
- Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes
1. Core Responsibilities
· Leading solutions for data engineering
· Maintain the integrity of both the design and the data that is held within the architecture
· Champion and educate people in the development and use of data engineering best practises
· Support the Head of Data Engineering and lead by example
· Contribute to the development of database management services and associated processes relating to the delivery of data solutions
· Provide requirements analysis, documentation, development, delivery and maintenance of data platforms.
· Develop database requirements in a structured and logical manner ensuring delivery is aligned with business prioritisation and best practise
· Design and deliver performance enhancements, application migration processes and version upgrades across a pipeline of BI environments.
· Provide support for the scoping and delivery of BI capability to internal users.
· Identify risks and issues and escalate to Line / Project manager.
· Work with clients, existing asset owners & their service providers and non BI development staff to clarify and deliver work stream objectives in timescales that deliver to the overall project expectations.
· Develop and maintain documentation in support of all BI processes.
· Proactively identify cost-justifiable improvements to data manipulation processes.
· Research and promote relevant BI tools and processes that contribute to increased efficiency and capability in support of corporate objectives.
· Promote a culture that embraces change, continuous improvement and a ‘can do’ attitude.
· Demonstrate enthusiasm and self-motivation at all times.
· Establish effective working relationships with other internal teams to drive improved efficiency and effective processes.
· Be a champion for high quality data and use of strategic data repositories, associated relational model, and Data Warehouse for optimising the delivery of accurate, consistent and reliable business intelligence
· Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.
· Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.
· Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.
2. Experience Requirements
· 5 years Data Engineering / ETL development experience is essential
· 5 years data design experience in an MI / BI / Analytics environment (Kimball, lake house, data lake) is essential
· 5 years experience of working in a structured Change Management project lifecycle is essential
· Experience of working in a financial services environment is desirable
· Experience of dealing with senior management within a large organisation is desirable
· 5 years experience of developing in conjunction with large complex projects and programmes is desirable
· Experience mentoring other members of the team on best practise and internal standards is essential
· Experience with cloud data platforms desirable (Microsoft Azure) is desirable
3. Knowledge Requirements
· A strong knowledge of business intelligence solutions and an ability to translate this into data solutions for the broader business is essential
· Strong demonstrable knowledge of data warehouse methodologies
· Robust understanding of high level business processes is essential
· Understanding of data migration, including reconciliation, data cleanse and cutover is desirable
THE ROLE
DA is looking for a Sales Business Development Manager to oversee the planning and execution of Sponsorships, Collaborations, and Corporate Sales with a key focus on Esports, Employee Engagement and Training through Gamification.
You will report to the Head of Marketing and support in the development of long-term strategies as well as seasonal plans. You will liaise with internal departments, build marketing plans and oversee all projects to guarantee brand awareness.
Requirements and skills:
Job Description:
3+ years in a similar role preferably in an Esports/Gaming brand or similar experience in dealing with corporate sales.
Master's degree in marketing, business or related fields, a master's is a plus.
Proven knowledge and interest in Esports culture and community.
Fluent in English written and spoken, this will be tested in the interview process.
Good use and knowledge of Microsoft Office, particularly PowerPoint and Excel
Dynamic with excellent communication skills
Autonomous and able to work against close deadlines
Creative perspective with innovative ideas.
Problem solver with a great eye for detail
Organized and flexible with the ability to work in a fast-paced ever-changing international environment
Great compensation package (in consideration of your professional experience)
Be part of a young, dynamic and creative company
Brand new headquarters located in the center of Delhi.
- Minimum 1-year experience is mandatory
- Proven Software Development Skills in Laravel Framework and Core PHP
- Good knowledge and experience in OOPS concepts and Core PHP
- Good Database designing skills in MySQL
- Experience in known APIs like Google, Facebook, etc.
- Knowledge of JavaScript, JQuery, JASON, AngularJS will help
- Passion for Software Development and Coding
- Good Knowledge and Experience in WordPress will help.
Req:-BE/ BTech/ MCA, Exp.6+yrs
http://exp.in/">Exp.in developing solutions for Mobile Channel
Android mobile app development both in Hybrid and Native Technologies. Knowing iOS development using swift language is an added advantage
Comfortable in Android platform (Native & Hybrid) with Strong expertise in Designing the App functionality with UI expertise, System/Technical/Deployment architecture for App development from scratch to posting in app stores
Experience on App store Meta data preparation and push to the app store
Experience on Unit test cases and UI test cases
Strong in OOPS concept & Design patterns
Development Language: Primary is Java Knowing Kotlin is an added advantage
Experience developing application In TAGIT MObeix Platform
HTML5, Bootstrap, Typescript, JavaScript, Angular or React
Development IDE/Build scripts: Android Studio, Gradle.
Tools/Libraries/Frameworks: Glide, Picasso, Retrofit, Volley, Firebase,Crashlytics, Google Analytic,ThreatMetrix, InAuth
Jenkins, Appium, Junit, Mockito
SCM/Tools: Git, Source tree, Github
Hands on mobile application security improvement
- Should be able to analyse requirements, design solutions, write code, debug code and modify existing software enhancements or develop new product software.
- Should be able mentor junior developers to perform their tasks more effectively and efficiently.
- Should be able to perform executions against project plans and meet delivery commitments.
- Should have good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
- May interact with product specialists / Project Managers / Product Owners to define system requirements and/or necessary modifications and to give status feedback.
- Should be able to work in an Agile Development Environment using SCRUM methodology.
- Should be able to communicate with other teams and stakeholders to achieve the given goal.
- Should be able to participate in the hiring processes.
Product Manager
Location : Gurgaon
Education Qualification : B.Tech/M.Tech, MBA from Tier 1 institute preferred
Skills Required : Define product line, identify market requirements, define the product vision, creating preliminary design concepts and drive the implementation of the product roadmap.
Experience : 3 to 6 years
We are looking to hire a smart product manager who is passionate about taking up ideas and
bringing them to life. You will engage with our customer base directly, and decide the future of the product by working closely with key partners. You will also collaborate with marketing, sales and support to ensure smooth product roll out and user engagement.
Responsibilities:
- As a product manager, you will take end to end ownership of a product line, identify market requirements, define the product vision, creating preliminary design concepts and drive the implementation of the product roadmap.
- The perfect candidate has to be a strategic thinker who is extremely analytical and detail oriented and great at multitasking and prioritizing.
- Analyze the effectiveness of the current features and define ways to improve them in order to reduce failure rates, increase usage and improve booking conversion rates based on analytics data and good understanding of customer needs.
- Work closely with the design & development teams to explain requirements of new features and change requests for current features.
- Closely manage roll out of all product requirements with focus on both quality and time to market.
- In charge of competitor analysis, market analysis, product analysis, business cases, product evolution, feature prioritization, high level requirement gathering, and product marketing.
Requirements :
- Works well under pressure has the ability to work within stringent timelines and to collaborate across departments to achieve results.
- Must be a true problem solver with outstanding skills in discovery techniques and the proven ability to translate the underlying business needs of requests into actionable items.
- A strong focus on detail, with the proven ability to ensure data and related reports are thorough and totally reliable.
- A demonstrated enthusiasm for learning and working with new tools and technologies is essential.
- Experience with business users and able to translate business requirements into software requirements.
- B.E./B.Tech a must. MBA from premier institutes preferred
Handle Telephonic calls from clients
Handle queries related to product or service fom the clients