Customer Service Executive

 5+ years of experience in developing web applications using Vuejs & ReactJS

- Building modular and reusable components and libraries

- Focus on security updates and issues found with Vue.js and all project dependencies

- Proficient with the JavaScript language and TypeScript

- Proficient with Vue.js framework and Vue3, HTML5 and CSS3, Java Script, TypeScript or its core principles such as components

- Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue3

- Good understanding of HTML5 and CSS3

- Ability to write efficient, secure, well-documented, and clean JavaScript code

- Proficiency with modern development tools, like Git

- Experience with both consuming and designing RESTful APIs

- DevOps Mindset

- Strong communication skill and Good on soft skills as working with client directly

About the role:

 Hopscotch is looking for a passionate Data Engineer to join our team. You will work closely with other teams like data analytics, marketing, data science and individual product teams to specify, validate, prototype, scale, and deploy data pipelines features and data architecture.

Here’s what will be expected out of you:

➢ Ability to work in a fast-paced startup mindset. Should be able to manage all aspects of data extraction transfer and load activities.

➢ Develop data pipelines that make data available across platforms.

➢ Should be comfortable in executing ETL (Extract, Transform and Load) processes which include data ingestion, data cleaning and curation into a data warehouse, database, or data platform.

➢ Work on various aspects of the AI/ML ecosystem – data modeling, data and ML pipelines.

➢ Work closely with Devops and senior Architect to come up with scalable system and model architectures for enabling real-time and batch services.

What we want:

➢ 5+ years of experience as a data engineer or data scientist with a focus on data engineering and ETL jobs.

➢ Well versed with the concept of Data warehousing, Data Modelling and/or Data Analysis.

➢ Experience using & building pipelines and performing ETL with industry-standard best practices on Redshift (more than 2+ years).

➢ Ability to troubleshoot and solve performance issues with data ingestion, data processing & query execution on Redshift.

➢ Good understanding of orchestration tools like Airflow.

 ➢ Strong Python and SQL coding skills.

➢ Strong Experience in distributed systems like spark.

➢ Experience with AWS Data and ML Technologies (AWS Glue,MWAA, Data Pipeline,EMR,Athena, Redshift,Lambda etc).

➢ Solid hands on with various data extraction techniques like CDC or Time/batch based and the related tools (Debezium, AWS DMS, Kafka Connect, etc) for near real time and batch data extraction.

Note :

Product based companies, Ecommerce companies is added advantage

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

• Drive the execution of all product lifecycle processes for the growth of Factory Acquisition product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Identify, Plan and execute side Product Hacks to speedup Factory Acquisitions
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Build product flows for seamless factory onboarding at scale
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Drive the Factory CAC Metric
• Implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans

We are looking for a Mobile App Developer for one of the leading TMT bar manufacturers and exporters in India.

Please find below details for your reference :-

Role - Mobile App Developer

Exp - 3 to 8 years

Job Location - Kolkata

About the Company :-

Our Client is one of the leading TMT bar manufacturer and exporter in India. It is a well known group that achieves a turn over of 3000 Cr per annum. The group is setting a construction & architecture oriented omni channel B2B & B2C platform.

Roles & Responsibilities:

- 3-7 yrs of experience in developing new features and user interfaces from wireframe models.

- Ensuring the best performance and user experience of the application

- Fixing bugs and performance problems

- Writing clean, readable, and testable code

- Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions

- Complete knowledge of the Uploading app on google play store and Apple app store

- Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.

Requirements :-

- Extensive knowledge about mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)

- Deep knowledge of Kotlin, Flutter,Android, iOS, etc.

- Proficiency with writing automated tests. depending on the libraries you use to test

- Familiarity with RESTful APIs and mobile libraries for networking

- Experience with profiling and debugging mobile applications

- Strong knowledge of architectural patterns - MVP, MVC, MVVM, and Clean Architecture and the ability to choose the best solution for the app

- Familiarity with Git

- Familiarity with push notifications

- Understanding mobile app design guidelines on each platform and being aware of their differences

- Proficiency in Kotlin/Java/Swift/Flutter/Dart

• Evaluate customers skills, needs and build productive long lasting relationships
• Meet personal and team sales targets
• Research accounts and generate or follow through sales leads
• Attend meeting, sales events and trainings to keep abreast of the latest developments
• Must have experience in sales
• Ability to achieve monthly targets
• Will have to sell banking products like loans and swipe machines
• Must be having two wheeler license and a two wheeler
• Must be a graduate.

• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• Previous experience working as a React.js Developer.(2-8 years)
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• should have hands-on experience in backend software development using Java.
• should have proven expertise in Spring Boot REST/Microservices.
• should have working experience with relational and NoSQL databases.