Customer Service Executive

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We are currently scouting - Insurance SME / Senior Manager (Product)

Location - Remote/Bhubaneshwar (Orissa)

About:-

Our customer is Access to quality primary healthcare at affordable prices is a pronounced pain point for most of rural India. Founded in 2021 3Founders. It enables the last-mile distribution of primary healthcare services by leveraging technology and a network of eClinics that make quality healthcare accessible to people in small towns and villages. We use a hybrid model to schedule appointments, provide teleconsultations, deliver medicine, address the diagnostic needs of patients, and facilitate admission for tertiary care at partner hospitals via a transparent booking model and concierge services. At present, they have partnered with 15 hospitals and three national laboratory chains, and have 15 eClinics across multiple remote districts and villages of Odisha and have helped over 10,000 patients in areas where immediate medical facilities are not easily available.

Investors:-

Elevar Equity featured with The EconomicTimes.com, Live Mint & Inc42

Job Responsibilities:-

-Design and set up the entire insurance product for company

-Candidate will be responsible for managing the complete product life cycle including product ideation, product development, filing and approval process with the regulator

-Work on creating end-to-end policies for our insurance SME business

-To monitor the new product development process project plan, collaborate with the stakeholders for timely launch of the product as per the timelines agreed with the stakeholders and ensure regulatory compliance for filing of new products

-To prepare and monitor the new product development process project plan

- To collaborate with various stakeholders and ensure timely launch of the product as per the plan agreed with the channel

- To ensure proper documentation and provide timely response to the regulatory queries for faster product approval

- To develop market intelligence and share the competition tracker on with the sales and management

- To interact with the training and content development team for preparing the product launch pack

- To prepare a product launch plan in agreement with the channel

- To ensure timely and successful launch plan of the products in line with business expectations

What the role outcomes will the person provide and must have’s:-

- Good knowledge of Financial products- The different types of instruments that apply to the management of cash flow that are available on the market, such as shares, bonds, options or funds

- Types of insurance- The various types of risk or loss transfer policies that exist and their characteristics, such as health insurance, car insurance or life insurance

- At least 10+ years of experience into Insurance SME

- Confidence, determination, persistence and zeal to learn & ready to work for a start-up

- Planning, analytical and organizational skills

- A flexible approach to work in order to adapt changes, for example in the healthcare system or product and drug formularies

- Must be willing, dedicated and success-oriented

- Should acquire basic knowledge of drugs and Pharma market

- Excellent spoken and written communication skills

Key Benefits that the company offers:-

-Becoming a part of the early core team

-Competitive salary

-Work with colleagues from strong backgrounds & hungry to succeed

(Leading Health & Nutrition based Startup in Mumbai)

• Creating Campaigns in Google ads, Facebook marketing & other online marketing Platforms 
• Keyword Research & Monitoring
• Writing Ad copy/description
• Basic knowledge of Google Sheets
• Must be proficient in the English Language
• Monitors the latest trends in social media, including advertising formats, channels and technologies in order to improve campaign performance and provide recommendations 
• Compile data across several platforms and create weekly/monthly reports, including analysis for insights, optimizations and future strategy development
• Displays organizational capabilities to track progress, execution and consistency of social advertising campaigns
• Running Email/SMS Campaigns
• Demonstrates understanding of and ability to facilitate and manage forecasting, budgeting and pacing, campaign creation and optimization
• Coordinate with Ad Agencies & take regular updates
• Coordinate with content team to get the required creatives
• Coordinate with production team to ensure inventory is in place before running campaigns

1. Bachelor’s and/or master’s degree in Computer Science, Computer Engineering or related technical discipline
2. About 5 years of professional experience supporting AWS cloud environments
3. Certified Amazon Architect Associate or Architect
4. Experience serving as lead (shift management, reporting) will be a plus
5. AWS Architect Certified Solution Architect Professional (Must have)
6. Minimum 4yrs experience, maximum 8 years’ experience.

1. 100% work from office in Hyderabad
2. Very fluent in English

What You'll Do:

• Understand the upcoming development requirement of product in depth.
• Design product architecture as per vision, insights and concurred direction.
• Design and develop the APIs using Java, Spring, and Hibernate required for the product and expose them to be used by the front-end developers.
• Design the database and tables in MySQL/PostGreSQL/NoSQL (whichever is suitable for the need of the product) and guide the team to utilize them in the best possible way.
• Get involved in continuous maintenance of the product and get the bugs fixed in time.
• Coordinate the workflow between the UX Designers and front-end developers.
• Work on integrating flows with external tools - Segment, Branch, Clevertap.

Ideal Profile:

• Proficiency in Core Java & Spring framework.
• Expertise in Web Service technologies.
• Experience in building the architecture as per the product’s need.
• Experience in building REST APIs using Java/Spring.
• Excellent knowledge in Databases and code integrations such as Postgres SQL, SQL Server, MySQL.
• Experience in full life cycle development of a product (specifically mobile products) is a plus.
• Experience with Java/Spring-Boot, Hibernate Cloud Services, AWS.
• Experience with security principles and frameworks.
• Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools (primarily Git).
• Essential skills are Core Java/J2EE, functional aspects, Spring Framework, Tomcat, SVN, Git, Postman/Newman.
• Should have worked in Agile methodologies.
• Good object-oriented and problem-solving skills.
• Strong communication skills along with the ability to work in a highly collaborative environment.

We are looking for a Business Development Executive. With good sales experience.

Roles & Responsibilities:-
1. Responsible for making outbound calls and understanding the needs of the market.
2. Build a strong relationship / trust with our users.
3. Understand the customer requirements and suggesting the right product to the customers.
4. Sell membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
5. Understand the customer requirements, encourage them to upgrade our plans.
6. Address all the issues / grievances of the customer and provide the right solution.
7. Capture the insights from customer interactions and share it with the internal team.
8. Strictly adhere to the process requirements.

Required Candidate profile:-

1. Language skills - English / Hindi.
2. Product Knowledge.
3. Minimum of 6 Months - 2 years' experience in Tele sales / Tele calling / Telemarketing / Collections / Retention / Domestic BPO.
4. Great interpersonal and communication skills.
5. High levels of integrity, autonomy, and self-motivation
6. Basic computer skills - MS Excel, Word.

• Candidate: Female preferable. Hindi and English language Mandatory

Hiring Java Architects/ Tech Leads with expertise in Microservices, and Spring Framework. Experience of 8-10 yrs.

Notice Period - immediate to 45 days joiners only

Location - Bangalore and Chennai

•  3+ years of experience in Machine Learning
• Bachelors/Masters in Computer Engineering/Science.
• Bachelors/Masters in Engineering/Mathematics/Statistics with sound knowledge of programming and computer concepts.
• 10 and 12th acedemics 70 % & above.

Skills :
 - Strong Python/ programming skills
 - Good conceptual understanding of Machine Learning/Deep Learning/Natural Language            Processing
 - Strong verbal and written communication skills.
 - Should be able to manage team, meet project deadlines and interface with clients.
 - Should be able to work across different domains and quickly ramp up the business                   processes & flows & translate business problems into the data solutions