
What We Can Offer You
● Young and fast-growing company with a healthy work-life balance
● Great culture based on the following core values
○ Ownership
○ Transparency
○ Courage
○ Customer Obsession
○ Celebration
● Lean structure and no micromanaging. You get to own your work
● The company has turned two so you get a seat on a rocket ship that's just taking off!
● High focus on Learning & Development and monetary support for relevant upskilling
● Competitive compensation along with equity ownership for wealth creation
What You’ll Do
• Provide world-class customer service to both internal and external clients in all
interactions, striving to exceed client expectations.
• Take ownership of customers issues and follow problems through to resolution
within the SLA defined.
• Drive higher NPS through quality and timely resolution of customer issues.
• Coordinate across different departments and follow-up with them to ensure timely
resolution of user service requests.
• Coordinate with other departments to understand internal processes and suggest
changes if required to improve customer service.
• Maintain an orderly workflow according to priorities
• Ability to handle a high volume of requests in a fast-paced environment
• Explain and educate users about Grip’s offerings and its benefits
• Enable RMs manage and nurture relationship with existing and potential investor
• Other duties as assigned
Your Superpowers
• Bachelor’s degree
• Have an understanding of the wealth segment and product offerings (3-5 years’ work
experience in customer service)
• Command on MS Excel
• Strong written and verbal communication skills and ability to communicate with Retail,
HNIs, family office investors would be essential
• Strong phone presence
• Prior experience in financial services industry is preferred
• Should be a team player

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9. Familiar with Postgres SQL.
C++ developer with Python as secondary - 3 to 4 yrs exp / should be CW.

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At Ocean Friends, we are looking to positively impact the lives of families dealing with chronic health conditions through technology. We are looking for self-driven, and motivated Software Engineers with intent and ability to work across a variety of technology problems, including, but not limited to Mobile app development, AI/ML, and User experience.


Full Stack Python Engineer at Silicon Valley AI Startup
Company |
Photon Commerce (http://www.photoncommerce.com">www.photoncommerce.com)
|
Title |
Software development engineer
|
Commitment |
Full-time. Remote (San Francisco, CA). Starting as soon as possible.
|
About the company |
Photon empowers financial services and eCommerce businesses with computer vision to automate invoices and receipts. Photon turns paper and pdf invoices, receipts, POs, and packing slips into a modern collaboration platform for commerce, preventing problems before they become costly. Backed by the Nasdaq Entrepreneurial Center and Village Global, its leadership brings experience from eCommerce and SaaS unicorns, Google AI, Y Combinator, Stanford, and 4 exits and an IPO.
|
What you will do |
· Build a React app and python/Django/Flask app that processes PDFs, images, invoices, and receipts for Quickbooks and Shopify · Create integrations, APIs for the captured structured data · Build a document and invoice collaboration app with embedded chat, like Slack for documents/invoices · Deploy the app into production · Own the shipped product, including QA
|
Experience |
· 2-7 years of experience having launched apps in production with real users in React, Node, Javascript, Python, Django/Flask, SQL, AWS, and full-stack web development · Have repos and/or demos to show your previous work · Knowledge in and/or passion for enterprise SaaS, and AWS devops · Excellent communication, critical thinking, problem-solving, and team skills
|
What you’ll receive |
· Join an exciting, high growth startup led by serial entrepreneurs and backed by top tier Silicon Valley investors and billionaire industry leaders in tech · Competitive compensation commensurate with experience and performance
|

- Excellent working knowledge on Data Warehousing /Data Migration activity using an ETL tool.
- Strong Data Integration, PostgreSQL/Oracle Database skills, Shell Scripting, Python programming, and development know-how.
- Hands-on experience in working with and generating XML documents.
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