Customer Service Executive

Job Title: Sales Engineer/Sales Managers – Industrial Steam Turbine Solutions &

Service Sales (Northern India)

Location: Northern India (Delhi NCR preferred)

Department: Sales & Business Development

Industry: Industrial Steam Turbines, Energy, Power Generation, OEM Services

Job Summary:

We are looking for a dynamic and technically proficient Sales Engineer to manage and

grow our steam turbine solutions and after-sales service business in Northern

India. The ideal candidate will be responsible for identifying new business

opportunities, managing existing accounts, and offering technical solutions tailored to

customer needs in the power, process, and industrial sectors.

Key Responsibilities:

• Promote and sell industrial steam turbine solutions (upgrades, retrofits,

replacements) and aftermarket services (maintenance, spares, overhauls,

AMC).

• Develop and maintain long-term customer relationships with key stakeholders

(procurement, plant heads, maintenance teams, OEMs, EPCs).

• Prepare and deliver technical-commercial proposals in coordination with

engineering and product teams.

• Identify opportunities for brownfield projects, performance improvements,

life extensions, and energy efficiency upgrades.

• Achieve sales targets, revenue growth, and profitability objectives for the

Northern India region.

• Track competitor activities, market trends, and customer investment plans.

• Collaborate with the service team to ensure timely execution of contracts and

customer satisfaction.

• Attend industry trade shows, customer meetings, and technical discussions as

the regional subject matter expert.

Candidate Requirements:

• Bachelor’s Degree in Mechanical / Electrical / Power Engineering or related

field.

• 4–8 years of experience in technical sales, preferably in steam turbines, turbo

machinery, rotating equipment, or industrial energy solutions.

• Proven track record in B2B technical sales, solution selling, and after-sales

negotiations.

• Willingness to travel extensively across Northern India (Punjab, Haryana, UP,

Rajasthan, Delhi NCR, etc.).

• Excellent communication, negotiation, and presentation skills.

Preferred Qualifications:

• Experience with steam turbine OEMs or service providers.

• Exposure to industries like cement, steel, sugar, chemicals, power generation,

or paper.

• Knowledge of local industrial energy landscape and regulatory norms.

Compensation & Benefits:

• Competitive base salary with performance-based incentives

• Travel and mobile reimbursement

• Health insurance and retirement benefits

• Career development and training opportunities

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.
• 
  

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

We are looking for a dynamic Sales Executive with experience in PEB, construction, or steel industry. The candidate will be responsible for generating new business, managing client relationships, and promoting Pre-Engineered Building (PEB) solutions to clients in construction, industrial, and commercial sectors.

Key Responsibilities:

• Identify and develop new business opportunities in construction, infrastructure, industrial, and commercial sectors.
• Generate leads through market research, networking, and client outreach.
• Present and promote PEB solutions to architects, contractors, developers, and business owners.
• Understand client requirements and provide customized solutions.
• Build and maintain strong client relationships for repeat business.
• Prepare quotations, proposals, and tender documents.
• Negotiate pricing and close sales deals.
• Achieve monthly and quarterly sales targets.
• Coordinate with engineering, production, and project teams for smooth project execution.
• Conduct market research and track competitor activities.

Required Skills:

• Strong sales, negotiation, and presentation skills.
• Basic understanding of steel structures / PEB / construction processes.
• Good communication and client management skills.
• Target-oriented and self-motivated.
• Knowledge of CRM tools and MS Office.

Preferred Industry Background:

PEB / Steel Structures /

·                    Design, develop, and implement AI/ML models and algorithms.

·                    Focus on building Proof of Concept (POC) applications to demonstrate the feasibility and value of AI solutions.

·                    Write clean, efficient, and well-documented code.

·                    Collaborate with data engineers to ensure data quality and availability for model training and evaluation.

·                    Work closely with senior team members to understand project requirements and contribute to technical solutions.

·                    Troubleshoot and debug AI/ML models and applications.

·                    Stay up-to-date with the latest advancements in AI/ML.

·                    Utilize machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) to develop and deploy models.

·                    Develop and deploy AI solutions on Google Cloud Platform (GCP).

·                    Implement data preprocessing and feature engineering techniques using libraries like Pandas and NumPy.

·                    Utilize Vertex AI for model training, deployment, and management.

·                    Integrate and leverage Google Gemini for specific AI functionalities.

Qualifications:

·                    Bachelor’s degree in computer science, Artificial Intelligence, or a related field.

·                    3+ years of experience in developing and implementing AI/ML models.

·                    Strong programming skills in Python.

·                    Experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.

·                    Good understanding of machine learning concepts and techniques.

·                    Ability to work independently and as part of a team.

·                    Strong problem-solving skills.

·                    Good communication skills.

·                    Experience with Google Cloud Platform (GCP) is preferred.

·                    Familiarity with Vertex AI is a plus.

Account Executive

Key Responsibilities:

Maintain daily accounting records and entries.

Assist in invoice processing, expense tracking, and reconciliations.

Support GST, TDS, and tax filing activities.

Contribute to monthly closings and reporting.

Work with internal and external teams for smooth financial operations.

What You’ll Need:

Basic knowledge of accounting tools like Tally, Zoho Books, or similar.

Strong command of MS Excel and documentation.

Eagerness to learn and grow in a structured finance environment.

Good communication and time management skills.

What We Offer:

A chance to build your accounting career in a modern workspace.

Hands-on learning, mentoring, and exposure to various finance functions.

Friendly team culture with continuous growth opportunities.

COMPANY DESCRIPTION :

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: Upto 4LPA + Incentives

Job Location: Hyderabad (On site)

ROLES & RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further development and closure.

 Close sales and achieve quarterly quotas

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals.

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000 INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 3 years of experience in Ed-tech K9 & K12 background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

Desired Candidate Profile

• MBA from a premier institute/ CFA (USA)/ CA (ICAI)
• 6 – 8 years of post-qualification experience
• Experience in an investment bank, consulting firm, rating agency or corporate finance/strategy division of corporate or financial institution
• Clear financial and quantitative concepts
• Strong logical and analytical abilities
• Good communication, presentation and inter-personal skills
• Very strong Microsoft Excel financial modelling skills
• Openness to travel overseas for extended periods (3-4 weeks) for client meetings and on-site execution    

• 4+ years experience working as a react.js developer.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

We have opening for SAP PPQM Consultant/Sr. Consultant with leading industry for Kolkata Location.

Qualification Required:-B.Tech

Must Haves:

• Must have 8 years of relevant exp in SAP PP, QM Module.
• Must have 4+ years of SAP PP Experience with at least 2 to 3years of Domain exp
• Must have experience of both PP and QM modules
• Should have experience of executing 1-2End to end Implementations (S4 HANA Preferable).
• Expertise in requirements understanding, system design, development, testing methodologies, training, defining support procedures
• Strong knowledge and experience in SAP PP - SOP, Flexible planning, Capacity planning, Variant Configuration, CBP, Discrete, REM, LTP, Engineering & Organization Change Management, Batch Management as well as PP-PI processes.
• Strong knowledge and experience in SAP QM module - Master data, Batch Management, Notifications, Sample Management, Quality Inspection Plans, Quality Certificates, Stability Study, Deadline Monitoring, Vendor Evaluation.
• Experience in Implementation and Support Projects. In-depth knowledge in the below areas:
• Master Data - Bill of materials, Work centres/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups, Inspection Plan, - Material Requirement Planning (MRP)- Configuration and Integration with, Procurement, Sales and Distribution.
• Production Order Execution - Order confirmation, Goods issue, Goods receipt and Back flushing- Quality Management - Quality in Procurement, Quality in Production, In process inspection, Calibration and Quality in Sales
• Should have experience in writing Functional Specification, co-ordination with ABAP team, testing of new functionalities.
• Must have integration knowledge with FI, CO, SD, MM, PM modules.

Good to Have:

• Preferred if hands-on and good experience in SAP S/4 HANA configuration, migration, Fiori applications on latest HANA releases