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Telesales Executive
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Telesales Executive

Agency job
1 - 5 yrs
₹1.5L - ₹2L / yr
Noida Sector 16, Delhi, Gurugram, Noida
Skills
Telesales
Business Process Outsourcing (BPO)
Tele calling
Telemarketing
Business Development
Sales
Customer Service
Customer Support

Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

  • Responsible for making outbound calls and regular follow up on leads assigned.
  • Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
  • Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
  • Explaining the product features in detail and how to use the packages.
  • Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
  • Address all the issues / grievances of customers and provide the right customer experience.
  • Capture the insights from customer interactions and share it with the internal team.
  • Strictly adhere to the process requirements.

 

Skill and Competencies required:

Functional

  • Business Knowledge Process Knowledge
  • Product Knowledge
  • Customer Orientation
  • Language skills English / Regional language
  • Telemarketing / Selling Skills
  • Basic computer skills MS Excel, Word

 

Behavioral

  • Values Integrity / Honesty / Respect
  • Communication Oral & Written skills / Listening
  • Executive Presence
  • Business / Telephone Etiquette
  • Influencing Skills
  • Empathy
  • Self-driven / Initiative
  • Ability to manage stress
  • Willingness to learn

 

Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Salary and Benefits

  • Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
  • Incentive Rs. 36000/- to Rs.60000/- per Annum
  • Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
  • Opportunities to learn and grow with the Company
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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