Telesales Executive
Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Key Responsibilities
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements.
Skill and Competencies required:
Functional
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain
Salary and Benefits
- Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
- Incentive Rs. 36000/- to Rs.60000/- per Annum
- Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
- Opportunities to learn and grow with the Company
Similar jobs
PRINCIPAL RESPONSIBILITIES :
1. Inbound/Outbound Call Handling
2. Email/Ticket Handling
3. Escalation Handling
4 Data handling/managing
CRITICAL SKILLS REQUIRED :
1. Good listening skills
2. Good problem solving skills
3. Good English written skills
4. Good learning abilities
5. Good spoken English/Hindi skills
Good MS Excel & MS Word skills
· Participate in analysis, design, and new development of Appian based applications
· Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.
· Proficient with SQL queries and with accessing data present in DB tables and views
· Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart
services, integration services and web services
· Experience working with different Appian Object types, query rules, constant rules and expression
rules
Primary Responsibilities:
· Responsible for systems analysis for a designated set of applications
· Work closely with BA and System Architect & Delivery Manager. Own the accurate translation of
business requirements in the form of high-level design and system requirements specifications.
· Ensure sign-off of SRS and High-Level Design Specification
· Assist the PM in the estimation of effort to deliver the solution based on the SRS and the timelines.
· Liaise with Infra teams in the production of an infrastructure solution design and requirements as
and when the proposed solution involves infrastructure components
· Provide further clarity and detail to feasible options proposed by BA and help in selection of the
right option in consultation with the Design Authority.
· Work closely with the Application Development team (Tech Delivery Lead) and Testing teams (Test
Manager and Test Engineer) to ensure that the Low-level design, test plans and test cases are aligned to
the approved SRS.
· Participate in progress review meetings and review and sign-off deliverables produced by technical
delivery team and testing teams.
Qualifications
- B.Sc. (Computer Science), B.E
· Minimum 5 years of experience in Insurance domain
· At least 4 years of experience in Implementing BPM solutions using Appian 19.x or higher.
· Over 5 years in Implementing IT solutions using BPM or integration technologies.
· Experience in Scrum/Agile methodologies with Enterprise level application development projects
· Good understanding of database concepts and strong working knowledge any one of the major
databases e g Oracle SQL Server MySQL
Additional information
Skills Required
·
· Appian BPM application development and System Analysis
· 8-10 years of proven software System Analysis and design experience
· Ability to work on large and complex projects.
· Strong technical knowledge of existing Insurance/F&A application
· Excellent documentation, communication, and presentation skills
· Ability to understand business requirements, analyze and translate them into system
requirements
- Design and Build Advanced Applications for the Android Platform
- Collaborate with Cross-Functional Teams to Define, Design and Ship New Features
- Troubleshoot and Fix Bugs in New and Existing Applications
- Continuously Discover, Evaluate and Implement New Development Tools
- Work With Outside Data Sources and APIs
- Knowledge of Android SDK, Java programming, Kotlin, Jetpack Compose, Realm
- Version Control, Clean Architecture
-
We are hiring a MEAN/ MERN/ Fullstack Developer for Dehradun location with Ftechiz Solutions.
- In depth knowledge of NodeJS, ExpressJS/ Mongo DB, Angular Js
- Experience creating front end applications using HTML5, Angular, LESS/SASS.
- Hands on experience with JavaScript Development on both client and server-side.
- Ability to work both independently and in collaborative teams to communicate design and build ideas effectively.
- Able to handle multiple projects and competing deadlines.
- Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation.
- Excellent communication and Client interaction.
Responsibilities
1. Design and Build Mobile and Web Apps
2. Support technically for CRMs
3. Working with designers to understand the user's experience with new features
4. Designing and building features for our iOS app
5. Developing unit tests along with features and integration tests into the development process
6. Maintaining current capabilities of our app which include debugging and fixing issues while maintaining code quality
Qualifications
1. At least 1 year of proven experience in building Android & iOS applications.
2. Bachelor's degree in computer science
3. Proficient in working with Jira and Confluence is a plus
4. Comfortable working in a dynamic, constantly changing atmosphere and able to prioritize work and communicate challenges
5. Excellent verbal and written communication skills, able to interact with technical and non-technical team members with experience working with both local and remote teams
PREFERRED SKILLS:
Java and Swift or SwiftUI experience is preferred
Ability to trouble shoot mechanical/electronic issues arising during the production
Ability to control waste generation
Knowledge in cylinder dimensions and Material placements
Knowledge in lamination would be preferred
2. Should understand the importance and know-how of taking the machine-learning-based solution to the consumer.
3. Hands-on experience with statistical, machine-learning tools and techniques
4. Good exposure to Deep learning libraries like Tensorflow, PyTorch.
5. Experience in implementing Deep Learning techniques, Computer Vision and NLP. The candidate should be able to develop the solution from scratch with Github codes exposed.
6. Should be able to read research papers and pick ideas to quickly reproduce research in the most comfortable Deep Learning library.
7. Should be strong in data structures and algorithms. Should be able to do code complexity analysis/optimization for smooth delivery to production.
8. Expert level coding experience in Python.
9. Technologies: Backend - Python (Programming Language)
10. Should have the ability to think long term solutions, modularity, and reusability of the components.
11. Should be able to work in a collaborative way. Should be open to learning from peers as well as constantly bring new ideas to the table.
12. Self-driven missile. Open to peer criticism, feedback and should be able to take it positively. Ready to be held accountable for the responsibilities undertaken.