Tele sales- Customer Care | Axis BPO Process

Job Description:

• Provide pre-sales technical assistance and product education to customers.
• Respond to inquiries and resolve issues promptly to ensure customer satisfaction.
• Collaborate with the sales team to develop and implement effective sales strategies.
• Identify opportunities for up-selling and cross-selling our products and services.
• Utilize engineering knowledge to understand customer needs and recommend suitable products or solutions.
• Conduct product demonstrations and technical presentations.
• Prepare and deliver accurate and competitive sales quotations, proposals, and contracts.
• Ensure all customer communications are clear, professional, and effective.
• Build and maintain strong relationships with existing and potential customers.
• Act as the primary point of contact for customer inquiries and follow up on leads.
• Work closely with the engineering, marketing, and manufacturing, accounts and logistics teams to ensure alignment between customer needs and product offerings.
• Track and report on sales activities, including lead generation, customer interactions, and sales performance.
• Provide regular updates to senior management

• Minimum 4+ years of years

• Experience in designing, developing, and maintain backend services using C# 12 and .NET 8 or .NET 9

• Experience in building and operating cloud native and serverless applications on AWS

• Experience in developing and integrating services using AWS lambda, API Gateway , dynamo DB, Eventbridge, CloudWatch, SQS, SNS, Kinesis, Secret Manager, S3 storage, server architectural models etc.

Experience in integrating services using AWS SDK

• Should be cognizant of the OMS paradigms including Inventory Management, Inventory publish, supply feed processing, control mechanisms, ATP publish, Order Orchestration, workflow set up and customizations, integrations with tax, AVS, payment engines, sourcing algorithms and managing reservations with back orders, schedule mechanisms, flash sales management etc.

• Should have a decent End to End knowledge of various Commerce subsystems which include Storefront, Core Commerce back end, Post Purchase processing, OMS, Store / Warehouse Management processes, Supply Chain and Logistic processes. This is to ascertain candidates knowhow on the overall Retail landscape of any customer.

• Strong knowledge in Querying in Oracle DB and SQL Server

• Able to read, write and manage PLSQL procedures in oracle.

• Strong debugging, performance tuning and problem solving skills

• Experience with event driven and micro services architectures

Job Description:

We are looking for a proactive Business Development Executive with experience in B2B sales to drive growth in our e-commerce operations. The ideal candidate will focus on acquiring new business clients, managing vendor relationships, and supporting sales through digital marketing initiatives.

Key Responsibilities:

• Generate and convert B2B leads for e-commerce partnerships
• Onboard and manage vendors/suppliers on the platform
• Build and maintain strong client relationships
• Support digital marketing campaigns to boost product visibility and sales
• Monitor market trends and competitor activities
• Achieve monthly sales and business targets

Key Skills:

• B2B sales and client acquisition
• Knowledge of e-commerce operations
• Understanding of digital marketing (SEO, SEM, social media)
• Strong communication and negotiation skills
• CRM and lead management tools proficiency
• Self-motivated and target-driven

Key Responsibilities:

Kubernetes Management:

Deploy, configure, and maintain Kubernetes clusters on AKS, EKS, GKE, and OKE.

Troubleshoot and resolve issues related to cluster performance and availability.

Database Migration:

 Plan and execute database migration strategies across multicloud environments, ensuring data integrity and minimal downtime.

Collaborate with database teams to optimize data flow and management.

Coding and Development:

 Develop, test, and optimize code with a focus on enhancing algorithms and data structures for system performance.

Implement best coding practices and contribute to code reviews.

Cross-Platform Integration:

  Facilitate seamless integration of services across different cloud providers to enhance interoperability.

Collaborate with development teams to ensure consistent application performance across environments.

Performance Optimization:

  Monitor system performance metrics, identify bottlenecks, and implement effective solutions to optimize resource utilization.

Conduct regular performance assessments and provide recommendations for improvements.

Experience:

  Minimum of 2+ years of experience in cloud computing, with a strong focus on Kubernetes management across multiple platforms.

Technical Skills:

  Proficient in cloud services and infrastructure, including networking and security considerations.

Strong programming skills in languages such as Python, Go, or Java, with a solid understanding of algorithms and data structures.

Problem-Solving:

 Excellent analytical and troubleshooting skills with a proactive approach to identifying and resolving issues.

Communication:

 Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.

Preferred Skills:

- Familiarity with CI/CD tools and practices.

- Experience with container orchestration and management tools.

- Knowledge of microservices architecture and design patterns.

Position: Relationship Manager – Home Loan

Bank: Axis Bank

Location: Andheri / Thane, Maharashtra

CTC: Up to ₹3.5 LPA

Age: 25 to 27 years

Experience Required:

Only candidates with prior Home Loan sales experience

Preferably from BFSI or NBFC background

Interested candidates can apply with updated resumes.

Hi,

We are looking for Self motivated, Passionate Technology enthusiasts seasoned PHP Developer (Laravel + Wordpress ) to join our team.

Job Description:

· Design, Develop, Implement, Test, Document and Maintain high quality Web Application Software.

· Understanding and implementing of project management practices.

· MVC compliant Development (Laravel/YII / CodeIgniter / Zend Framework) in at least any one of these frameworks.

· Experience with CMS framework i.e. Wordpress.

· Optimization of PHP Code and database queries and functions through Code Review and Project Review Sessions.

· Identify opportunities for process improvement and make constructive suggestions for change.

· Improve the technical competence of the team through training & development of existing and new team members.

· Provide accurate effort estimates for deliverable and be committed to the deadlines through follow-up of tasks with team members.

· Research and actively learn about new technologies and introduce them into the infrastructure.

Eligibility criteria :

· Minimum experience if 2 years in laravel and wordpress. both

· Excellent problem-solving skills and love technical challenges.

· Ability to work in a team-oriented, collaborative environment.

· Ability to manage priorities and work in a fast pace environment.

· Strong database skills, proven experience with MySQL 5 having knowledge of indexes, fulltext searches, usage of Regular Expressions in queries and more.

· Excellent knowledge of Applications Architecture and how to work with Frameworks with MVC architecture.

· Excellent Knowledge of HTML 5, CSS 3, Javascript, jQuery/Sencha etc.

· Key Skills Required : Wordpress, Laravel, CodeIgniter, Zend, Mysql, Jquery, API (Restful Service).

Interested candidates can share their updated resume at manpreet.kaur(at)chicmic.co.in

Thanks

About Tredence

Tredence is a global analytics services and solutions company. This is one of the fastest growing startup in Silicon valley. We have recently raised our Series A private equity. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients at the end of the engagement. We do this cost effectively using a global execution model leveraging our clients' existing technology and data assets. We also come in with strong IP and pre-built analytics solutions in data mining, business intelligence and Big Data. 

Responsibilities & Description of the role

- Manage all accounting operations

- Month End and Year End Book closure

- Transfer Pricing, Intercompany adjustments

- Multi Entity Financial Consolidation for Global subsidiaries

- Statutory Financial Statements and audit support

- GL review and Financial Analysis

- Coordinate and prepare budget and financial forecasts and report variances

- Coordinate the prepare regulatory reporting

- Research technical accounting issues for compliance

- Ensure quality control over financial transactions and financial reporting

- Manage and comply with local, state, and federal government reporting requirements and tax filings

- Develop and document business processes and accounting policies to maintain and strengthen internal controls

Must have Skills

- Proven working experience in Corporate Accounting and Compliance role

- 4-6 years of overall combined accounting and finance experience

- Advanced degree in Accounting CA/CPA

- Thorough knowledge of accounting principles and procedures

- Experience with creating financial statements

- Experience with general ledger functions and the month-end/year end close process

- Excellent accounting software user and administration skills

Why join Tredence?  

There is a reason we are one of the fastest growing private companies in the country! You will have the opportunity to work with some of the smartest, friendliest, hardest working people in the data analytics space. You will work with the latest technologies and interface directly with the key decision stakeholders at our clients, some of the largest and most innovative businesses in the world. Our people are our greatest asset and we value every one of them. Come see why we’re so successful in one of the most competitive and fastest growing industries in the world.

Tredence 5 core values

• Think Impact
• Be Entrepreneurial
• Constantly curious
• Do the right thing
• Pursue Excellence

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.