Tele sales- Customer Care | Axis BPO Process

Job Title: Telecaller (1+ Years' Experience)

Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.

Key Responsibilities:

• Make outbound calls to potential and existing customers to inform them about products/services.
• Handle inbound inquiries and provide accurate information.
• Generate and qualify leads and schedule follow-ups.
• Maintain a database of customer interactions and update CRM systems regularly.
• Achieve daily/weekly/monthly calling and conversion targets.
• Address customer queries and resolve concerns professionally.
• Coordinate with internal teams for smooth customer handling.

Requirements:

• Minimum 1+ years of experience as a Telecaller or in a similar role.
• Excellent communication in English.
• Ability to handle rejection and remain motivated.
• Basic knowledge of MS Excel/CRM tools.
• Strong convincing and negotiation skills.

Telecalling Job Description

Job Title: Telecaller / Telecalling Executive

Job Summary:

A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.

🔑 Key Responsibilities

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and persuade customers
• Generate sales leads or close sales (depending on role)
• Maintain records of calls and customer details
• Follow up with customers for feedback or future sales
• Achieve daily/weekly/monthly targets
• Resolve customer complaints or escalate when necessary

🎯 Required Skills

• Good communication and interpersonal skills
• Fluent in required languages (e.g., English, Hindi, etc.)
• Persuasive and convincing ability
• Basic computer knowledge (CRM tools, MS Excel, etc.)
• Patience and active listening skills
• Ability to handle rejection and pressure

🎓 Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Graduate in any field
• Prior experience in sales/customer service is an advantage

⏰ Working Conditions

• Office or call center environment
• May involve shift work (including night shifts for international processes)
• Performance-based targets and incentives

💼 Types of Telecalling Roles

• Sales Telecaller
• Customer Support Executive
• Lead Generation Executive
• Collection/Recovery Caller 

We are looking for a Telesales Executive to join our team at company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹19,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Role Description:

The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.

Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.

Qualifications:

• Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
• Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
• Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
• Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
• Comfort using CRM tools, call tracking systems, and basic productivity software.
• Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.

Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.

Job description

We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.

Key Responsibilities

Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.

Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.

Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.

Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.

Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.

Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills

Tele Sales & Field Sales Executive – Delhi

We are looking for a proactive and target-oriented Tele Sales & Field Sales Executive based in Delhi to join our team.

The role will involve a combination of telecalling, customer follow-ups, lead generation, customer care and field visits. The ideal candidate should be confident speaking with customers, building relationships and converting leads into business opportunities.

Key Responsibilities:

• Make outbound calls to existing and potential customers.
• Follow up with leads through phone calls, WhatsApp and other communication channels.
• Understand customer requirements and provide relevant information about our products/services.
• Handle customer queries and provide timely support.
• Generate new leads through calling, networking and field activities.
• Meet clients and potential customers in the field when required.
• Build and maintain strong relationships with customers.
• Follow up regularly with prospective clients and move leads towards conversion.
• Maintain proper records of calls, leads, follow-ups and customer interactions.
• Coordinate with the internal team to ensure smooth customer onboarding and service.
• Achieve assigned sales and customer engagement targets.
• Represent the company professionally during client meetings and field visits.
• Share regular updates on leads, meetings, conversions and pending follow-ups.

Requirements:

• 1–4 years of experience in telecalling, telesales, customer service, business development or field sales.
• Excellent verbal communication skills.
• Good Hindi and English communication skills.
• Comfortable making a high volume of calls and following up with customers.
• Comfortable travelling within Delhi/NCR for client meetings and field visits.
• Strong persuasion, negotiation and relationship-building skills.
• Customer-focused and professional attitude.
• Basic knowledge of MS Excel, WhatsApp and CRM tools.
• Should be self-motivated, target-oriented and willing to take ownership.

What We Offer:

• Fixed salary + performance-based incentives.
• Opportunity to work across both sales and customer relationship functions.
• Growth opportunities based on performance.
• Exposure to client handling, business development and field sales.

Location: Delhi/NCR

Employment Type: Full-time

Experience: 1–4 years

Job Description

Position: Sales Executive – Healthcare

Company: BeatO

Location: Sultanpur, New Delhi

Work Mode: On-site

Working Days: 6 days a week

Qualification: Graduation/12th Pass

Experience: 1–4 years

Shift: 9:30 Am - 6:30 Pm

About the Role

We are looking for a motivated and target-oriented Sales Executive to join the GLP-1 Telesales team. The candidate will be responsible for handling incoming and assigned leads, understanding customer requirements, explaining the GLP-1 healthcare program, handling objections, booking doctor consultations, and converting leads into paid program enrollments.

This is a phone-first sales and closure role that requires strong communication, follow-up discipline, CRM knowledge, empathy, and the ability to build trust with customers.

Key Responsibilities:

• Handle fresh and follow-up leads generated through app traffic, marketing campaigns, referrals, and partner channels.
• Connect with customers over the phone and understand their goals, health context, requirements, and readiness.
• Explain the GLP-1 program journey clearly and guide customers toward the appropriate next step.
• Book doctor consultations and follow up with customers who miss or postpone consultations.
• Convert qualified leads into paid GLP-1 program starts and complete the onboarding process.
• Handle customer objections related to pricing, safety, side effects, expected outcomes, and commitment.
• Follow approved sales scripts and communication guidelines while addressing customer concerns.
• Maintain accurate customer information, call dispositions, follow-up dates, and notes in the CRM.
• Coordinate with doctors, healthcare teams, and operations for a smooth customer handover.
• Consistently achieve daily and monthly targets related to calls, connects, consultation bookings, revenue, and collections.
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Required Skills & Experience:

• 1–4 years of experience in Telesales, Telecalling, Inside Sales, or B2C Sales D2C.
• Strong sales and closure mindset.
• Experience handling leads and converting prospects into paying customers.
• Strong follow-up and relationship-building skills.
• Comfortable working with daily/monthly sales targets and conversion metrics.
• Excellent spoken Hindi and decent English communication skills.
• Good objection-handling and negotiation skills.
• Comfortable using CRM systems and maintaining accurate sales records.
• Ability to communicate with customers with empathy, clarity, and trust.
• Willingness to work from the office 6 days a week.

Preferred Industry Background

Candidates from the following sectors will be preferred:

• Weight-loss / Weight-management programs
• Healthcare
• Diagnostics
• Pharmacy
• Healthcare plans
• Wellness
• EdTech
• FinTech

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

We are looking for Receptionist/ Customer care cum Business Development Executive for our E commerce business. This is remote job which can be done from home.