Tele sales- Customer Care | Axis BPO Process
at Altruist Technologies Private Limited
Notice Period: Immediate
Shift Timings: Day Shift
Work Type: On Site
No. of Openings: 600
Salary: ₹16,500 – ₹17,500 per month
Languages Required: English and Hindi
Skills Required: MS Excel, Calling, Communication
Experience: 0 – 3 years
Qualification: Graduation (10 + 2 + 3)
Age Limit: 18 – 30 years
Job Description
Are you passionate about customer service and sales?
Are you looking to kickstart your career in a thriving, growth-focused environment?
If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!
This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:
- Handle Inbound Calls:
- Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
- Cross-Sell Products and Services:
- Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
- Maintain Accurate Records:
- Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
- Follow Company Policies:
- Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.
Why Join Axis BPO Process?
✅ Immediate joining opportunity
✅ Day shift and comfortable work timings
✅ Build strong skills in customer management and sales techniques
✅ Learn from an experienced, supportive, and collaborative team
✅ Steady career growth with one of the fastest-growing BPOs
If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!
Take the first step towards an exciting career with Axis BPO Process.
Apply today and be a part of our success story!
Shubham Vishwakarma
Full Stack Developer - Averlon
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NodeJS (Node.js)Job Title: Chief Agentic Systems Architect
Location: Remote
Type: Contract | US Shift
ROLE OVERVIEW
We are hiring a Chief Agentic Systems Architect to transform a 10+ year legacy codebase into a high‑velocity, agent‑operable architecture. This role sits at the intersection of software architecture, AI‑agent orchestration, and engineering governance. You will design system patterns, MCP interfaces, and cognitive context layers that allow LLMs and autonomous agents to safely refactor, test, and ship production code with minimal human intervention.
WHAT YOU’LL DO
1. AGENT‑OPERABLE SYSTEM ARCHITECTURE
- Decompose legacy monoliths into agent‑readable, modular systems with strict boundaries and single responsibility
- Lead incremental modernization using the Strangler Pattern, wrapping legacy logic in modern, contract‑driven interfaces
- Enforce SOLID principles, Dependency Injection, and Hexagonal Architecture to ensure deterministic AI execution and low regression risk
2. AGENTIC FRAMEWORK & MCP LEADERSHIP
- Architect and maintain the agent context layer: standardized Skills, Rules, and Commands for AI‑driven engineering workflows
- Build and operate Model Context Protocol (MCP) servers exposing legacy APIs, services, and databases as typed, secure, AI‑consumable tools
- Own contract‑first API design as the primary interface between human intent and autonomous agent execution
3. ENGINEERING GOVERNANCE & AI QUALITY CONTROL
- Act as architectural gatekeeper for AI‑generated pull requests, ensuring scalability, security, and long‑term maintainability
- Mandate test‑driven development (TDD) and characterization testing to preserve legacy behavior during refactoring
- Monitor and optimize agentic reasoning loops to balance cost, speed, and architectural integrity
WHAT WE’RE LOOKING FOR
- 15+ years in software architecture, platform engineering, or technical leadership
- Proven experience modernizing large, undocumented legacy systems
- Deep hands‑on expertise with TypeScript, .NET, and Node.js
- Strong background in API design, distributed systems, and modular architectures
- Practical experience with agentic development, MCP, LLM tooling, or AI‑assisted engineering
- Bias toward clean code, deterministic systems, and production‑grade AI
NICE TO HAVE
- Experience with remote‑first or globally distributed teams
- Background in SaaS transformations, scale‑ups, or private equity-backed environments
- Comfort operating in high‑ambiguity, high‑ownership settings
Javascript
HTML/CSS
React.js
Spring BootLocation: Hybrid/ Remote
Openings: 2
Experience: 5+ Years
Qualification: Bachelor’s or Master’s in Computer Science or related field
Job Responsibilities
Problem Solving & Optimization:
- Analyze and resolve complex technical and application issues.
- Optimize application performance, scalability, and reliability.
Design & Develop:
- Build, test, and deploy scalable full-stack applications with high performance and security.
- Develop clean, reusable, and maintainable code for both frontend and backend.
AI Integration (Preferred):
- Collaborate with the team to integrate AI/ML models into applications where applicable.
- Explore Generative AI, NLP, or machine learning solutions that enhance product capabilities.
Technical Leadership & Mentorship:
- Provide guidance, mentorship, and code reviews for junior developers.
- Foster a culture of technical excellence and knowledge sharing.
Agile & Delivery Management:
- Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives).
- Define and scope backlog items, track progress, and ensure timely delivery.
Collaboration:
- Work closely with cross-functional teams (product managers, designers, QA) to deliver high-quality solutions.
- Coordinate with geographically distributed teams.
Quality Assurance & Security:
- Conduct peer reviews of designs and code to ensure best practices.
- Implement security measures and ensure compliance with industry standards.
Innovation & Continuous Improvement:
- Identify areas for improvement in the software development lifecycle.
- Stay updated with the latest tech trends, especially in AI and cloud technologies, and recommend new tools or frameworks.
Required Skills
- Strong proficiency in JavaScript, HTML5, CSS3
- Hands-on expertise with frontend frameworks like React, Angular, or Vue.js
- Backend development experience with Java, Spring Boot (Node.js is a plus)
- Knowledge of REST APIs, microservices, and scalable architectures
- Familiarity with cloud platforms (AWS, Azure, or GCP)
- Experience with Agile/Scrum methodologies and JIRA for project tracking
- Proficiency in Git and version control best practices
- Strong debugging, performance optimization, and problem-solving skills
- Ability to analyze customer requirements and translate them into technical specifications
Job Description: Project Manager
Experience: 7+ Years
Job Location: Nr. Iskcon Mega Mall, SG Highway, Ahmedabad (WFO Only)
Job Description:
We are looking for an experienced Project Manager (PM), responsible for owning projects from start to finish. This role would involve managing the client relationship from an initial discovery process, through solution design and delivery, ensuring that deliverables are high-quality, optimally solve the client’s problems, and are delivered on time and on budget. The PM’s goal is to ensure that the end-to-end experience of working exceeds the client’s expectations.
What you will be doing:
- Liaise with clients and other stakeholders involved to determine and document the scope of the project.
- Collaborate with team members to prepare estimations for the project.
- Create project plans from the scope of work after collaborating with the internal team.
- Regular management of tasks, allocation, prioritization and due dates for smooth execution of the project.
- Plan and execute daily scrum across multiple projects.
- Track project plans to ensure milestones are met on a consistent basis.
- Ensuring the requirement documentation is created properly and managed.
- Communicate project status with management, team members, and other stakeholders on an ongoing basis. Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan.
- Manage changes to the scope, schedule, costs, and timelines for the project.
- Prepare for and facilitate client meetings
- Facilitate clear communication as a single point of contact from the client to the team.
- Create and maintain project documentation.
- Participate in project retrospectives and work closely with the management team to regularly improve protocols and processes.
Must Haves:
- Minimum 7+ years of experience in an IT Service company with exposure to managing multiple International Projects at a time. .
- Technical Educational background is a must; B.E/BTech.
- Excellent communicator. You must be fluent in speaking and writing English.
- Skilled in project management and decision making.
- Experience with Agile process and methods.
- Experience in working closely with multiple stakeholders like Designers, Developers, QA Leaders, etc.
- Ability to collaborate and work with people from different backgrounds/skillset.
- Proficient with Microsoft Office and Google Suite applications. Experience working with project management tools like JIRA/ Asana / Click Up / Trello
- Requires very little direction.
At jobu.online, we manage social media presence for a small portfolio of brand accounts. We’re looking for a detail-oriented Content Publishing Associate to handle the daily upload and scheduling of pre-made content across assigned platforms. In this role, you’ll receive fully produced photos, videos, and captions; your responsibility is to log in, publish according to the provided calendar, and ensure every post appears correctly—no filming, editing, or content creation required.
This position is fully remote and desktop-based. Daily tasks typically take between 90 and 280 minutes, and you’ll have the flexibility to distribute that time across the day as long as publishing deadlines are met. It’s a straightforward execution role that demands consistency, reliability, and a careful eye for detail. You’ll follow established brand guidelines for each account, double-check formatting, and flag anything that doesn’t look right before it goes live. Over time, we’ll also ask you to monitor basic engagement signals so we can adjust what gets published—but your core focus remains accurate, on-schedule posting.
You’ll join a small, distributed team that communicates asynchronously. We provide all the assets, a clear publishing roadmap, and ongoing support. If you’re someone who takes pride in getting the details right and likes the rhythm of daily digital tasks done independently, you’ll fit right in. To learn more about our work, visit jobu.online.
Wage/Salary
Compensation is calculated each week based on publishing volume and the audience engagement generated by the posts you publish. We use a transparent, pre-agreed schedule—no speculative caps or “earn up to” numbers—so your pay reflects the work you actually complete and the results that naturally follow from consistent, well-timed posting. Payments are issued weekly.
Hours Per Week
10–30 hours per week (flexible), derived from a daily commitment of approximately 90–280 minutes. You control your own daily schedule within the publishing windows.
Role Summary
The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.
Key Responsibilities
- Oversee day-to-day production support activities across projects or client accounts
- Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
- Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
- Maintain support records, trackers, and operational documentation
- Support business users with system-related requests, user access coordination, and issue follow-up where needed
- Manage the complete lifecycle of change requests from requirement gathering to closure
- Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
- Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
- Coordinate production deployments involving application and database changes
- Support release planning, deployment communication, release notes, and post-release follow-up
- Act as the primary coordination point between clients, business teams, and delivery teams
- Lead or support review meetings, status calls, follow-ups, and issue discussions
- Provide regular updates on support status, change progress, risks, and delivery timelines
- Ensure adherence to internal processes, governance standards, and audit requirements
- Support compliance-related activities, reporting needs, and documentation for management or client review
- Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
- Track open items, pending approvals, delivery risks, and recurring support trends
- Support management with structured data for invoicing inputs, audit preparation, and operational analysis
- Contribute to process improvements that strengthen service quality, delivery control, and communication flow
- Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
- Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
- Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes
Required Skills / Knowledge
- Strong experience in application support, service delivery, change management, or technical project coordination
- Good understanding of incident management, service request handling, and change control processes
- Experience in production release coordination and deployment planning
- Strong stakeholder management and client communication skills
- Ability to work across business, technical, and operational teams
- Strong reporting, documentation, and follow-up discipline
- Familiarity with ticketing tools, release processes, and enterprise support environments
- Good analytical and problem-solving skills
- Ability to manage multiple priorities in a structured and calm manner
- Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
- Familiarity with cloud platforms such as AWS
- Basic working knowledge of Linux environments
- Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
- Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
- Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization
Preferred Qualifications
- Bachelor’s degree in Engineering, IT, Computer Science, or related field
- 5+ years of relevant experience in service delivery, application support, or technical project management
- Experience in client-facing delivery environments
- Exposure to audit, compliance, or governance-heavy projects is an advantage
- Experience in the Energy sector and/or Ecommerce will be an added advantage
Process Coordinator Job Description are as follows
Key Responsibilities:-
1. Strong in follow ups and co ordinations.
2. Coordinate with different departments, team & other stakeholders on regular basis.
3. Coordinating with various internal departments such as Maintenance Team, Plant Team, HR team, Accounts team, Purchase team, etc.
4. To handle calls and co-ordinate from both internal and external sources.
5. Ability to work independently as well as part of a team, handling multiple tasks successfully.
6. Possess good presentation, analytical and people management skills.
7. Well versed with MS Office including Word, Excel, Access, Power-Point.
8. Prepare and maintain- Repair & Maintenance Report in Google Sheets.
Key Skills:-
- Basic Knowledge about FMS,
- Managing processes with the doer.
- Follow up with employees for timely completion of tasks.
- Google sheets/EXCEL knowledge must.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
About the Company:
Vista Rooms is your quintessential “Home Away From Home” experience. As guests, you can choose from a collection of over 500 luxury villas and private holiday homes, from all across India. Ideal for individual and group getaways, we help you create memorable experiences whilst you reconnect with nature, yourself or your loved ones.
Only 1 in 10 villas that we scout are carefully selected and added to our portfolio, to ensure that they meet our reliable quality standards. Additionally, as managers of cherished holiday homes, we also look after our homeowners’ interests and needs with trust and transparency.
Our dedicated 24x7 guest services team, includes our founders, and is available to all of Vista Rooms stakeholders. Having served 300,000 happy travellers at over 500 holiday homes, we are South Asia’s largest chain of luxury private villas. Why work with us: We're a non-hierarchical, rapidly growing organization with a young team of realists. We adapt, iterate, and improve. If your work ethic is in line with us, you’ll be a great fit.
Additional Perks:
Employee discounts on villa stays, reward and recognition. Work and play go hand in hand here. About the Role: Ensuring seamless guest experience from post-booking till checkout.
Location:
Pune, Maharashtra
Job Responsibilities:
● Responsible for ensuring seamless guest experience.
● Take ownership of guest issues and follow problems through to resolution.
● Make decisions that are in the best interest of the company and the guests.
● Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency.
● Provide guidance or assistance during the stay, post-booking to check-out, grievance handling and provide timely solutions.
● Ensuring timely collection of feedback post guests' stay.
● Reporting any damage of the property to the property operation team.
● Ensure closing of current guest tickets before next arrival.
● Generating weekly, monthly, quarterly, and annual reports on service or guest experience.
● Ensure collection of extra payments during the stay.
● Keep up with the industry’s developments and apply best practices to the areas of improvement.
● Control resources and utilize assets to achieve qualitative and quantitative targets.
● Adhere to and manage the approved budget.
● Responsible for Managing and training the team.
Required Skills:
● A user-centric approach to drive higher satisfaction among guests, owners
● Exceptional service orientation and ability to provide timely solutions
● Ability to execute and drive efficiency through continuous process improvement.
● Strong interpersonal and leadership skills with the ability to collaborate and manage.
● Strong in building and maintaining the relationship with stakeholders
● Ability to deliver results under pressure and within the deadline.
● Strongly inclined to do high-quality and impactful work in a dynamic environment.
Qualification and Experience:
● Bachelor/ Master's degree in hospitality studies or related field with a minimum of 2 years of work experience in guest handling or managing guest experience.
Mandatory skills
- Singleview
- Experience in C++, Python & Perl
- Broad understanding of UNIX operating environment
Secondary exp:
- Experience with multi-user, complex software applications
- Mix platforms such as Windows/ Linux
- Able to gain a basic understanding of client requirements.
- Should be self-motivated and self-driven
- Ability to work with team members across the globe
- Excellent interpersonal and written communication skills
- Ability to define, implement and work to a schedule
- Good time management skills
SharePoint site as well as Excel files from local HRIS systems
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attrition
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Company Name - Focus Datatech System Pvt Ltd, Pune
Job Description -
OVM AND SERVER TASKS
- Good Understanding about virtualization technology like VMware/OracleVM and Linux administration including installation, configuration, and maintenance.
- Using ITIL best practice that can be incorporated into the operational running of the IT system to include Change/incident/problem/capacity planning.
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- Deliver Changes to the UNIX platform by leveraging the change control process communicating and seeking approvals from business owners.
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- Solving login Problem, handling troubleshooting, installation and many more.
- Configure installation NIS/SAMBA/NFS setup with Active Directory integration and Provide support and Maintenance.
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Full Stack Developer - Averlon