Tele sales- Customer Care | Axis BPO Process

About the Role

Have you ever wanted to shape not just features, but frontend architecture and engineering culture across multiple products? As a Staff Frontend Engineer, you will play a critical role in defining UI architecture, setting engineering standards, and mentoring senior engineers while still being hands-on with complex frontend systems.

You will work closely with Product, Design, Backend, and DevOps teams to build scalable, high-performance SaaS products from the ground up—often version 1—across CAW’s growing product portfolio.

This role is ideal for engineers who combine deep React expertise, systems thinking, and technical leadership.

📍 Location: Hyderabad (Office) or Remote

What Will You Do?

Technical & Architecture Ownership

• Own frontend architecture and design decisions across one or more products.
• Define and evolve scalable UI patterns, component libraries, and frontend frameworks.
• Lead initiatives for performance optimization, accessibility, and cross-browser consistency.
• Drive adoption of best practices in TypeScript, state management, testing, and observability.
• Partner with backend teams on API contracts, data flow, and system boundaries.

Product & Execution

• Translate ambiguous product requirements into robust technical solutions.
• Build pixel-perfect, buttery-smooth user interfaces for complex workflows.
• Ensure frontend systems are reliable, testable, and production-ready.
• Diagnose and resolve hard performance, scalability, and reliability issues.
• Take end-to-end ownership of critical frontend modules.

Leadership & Mentorship

• Mentor Senior and Mid-level Frontend Engineers.
• Conduct design reviews, code reviews, and technical deep dives.
• Set quality benchmarks for frontend engineering across teams.
• Influence roadmap discussions with a strong engineering perspective.
• Be a role model for ownership, execution discipline, and technical excellence.

Experience Required

• 5-8 years of overall frontend engineering experience.
• 5+ years of deep React.js experience, building and scaling production SaaS products.
• Proven experience owning frontend systems at product or platform level.
• Experience working in fast-paced, product-driven environments.

Technical Skillset

Must Have

• Expert-level knowledge of JavaScript and TypeScript.
• Deep expertise in React.js, including Hooks and modern patterns.
• Strong experience with state management (Redux, Context, or equivalent).
• Advanced proficiency in HTML, CSS, responsive design, and browser internals.
• Hands-on experience with performance profiling and optimization.
• Experience with frontend testing strategies (unit, integration, E2E).
• Strong understanding of web storage, caching, and browser lifecycle.
• Experience with logging and monitoring tools (e.g., Sentry).
• Experience with analytics frameworks (Mixpanel, WebEngage, or similar).

Good to Have

• Experience designing or maintaining design systems / component libraries.
• Familiarity with backend technologies and API design.
• Exposure to micro-frontend or large-scale frontend architectures.
• Knowledge of CI/CD pipelines and frontend DevOps practices.

Functional & Behavioral Skills

• Strong written and verbal English communication skills.
• Comfortable working with distributed global teams (Slack, Zoom, Google Meet).
• Ability to drive clarity in ambiguous problem spaces.
• Strong bias for action, ownership, and delivery.
• Data-driven mindset with focus on productivity and quality metrics.

About CAW Studios

CAW Studios is a Product Engineering Company of 70+ engineers building and scaling SaaS products end-to-end.

Products we’ve built and run:

• Interakt
• CashFlo
• KaiPulse
• FastBar

We also power engineering for:

• Haptik
• EmailAnalytics
• GrowthZone
• Reliance General Insurance
• KWE Logistics

We are obsessed with automation, DevOps, OOPS, and SOLID principles. We don’t believe in rigid tech stacks—we believe in solving real problems well.

🌐 Website: https://www.caw.tech || https://www.knacklabs.ai/

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Account Manager - Digital Growth

Experience Level: 2+ Years

Location: Bangalore, Karnataka (On-site)

Job Overview:

We’re looking for a proactive and detail-oriented Account Manager to drive brand growth and digital success. This role is not just about managing digital campaigns but also about identifying business opportunities, enhancing brand visibility, and using digital strategies to scale revenue.

You’ll be the main point of contact (POC), working closely with clients and internal teams to ensure smooth execution across SEO, social media, paid marketing, and brand strategy.

What You’ll Do:

Brand & Business Growth

Understand the brand’s business goals and find new ways to grow revenue.

Identify partnerships, collaborations, and digital strategies to scale the brand.

Client & Project Management

Act as the primary POC for clients, ensuring smooth coordination and execution.

Keep track of all deliverables, deadlines, and feedback loops.

SEO & Digital Strategy

Work on SEO, content marketing, social media, and paid ads to boost visibility.

Monitor campaign performance, analyze data, and optimize strategies for better results.

Execution & Performance Tracking

Collaborate with designers, content creators, and performance marketers to execute campaigns.

Track key metrics, generate reports, and suggest improvements based on data insights.

What We’re Looking For:

• 2-3 years of experience in account management, digital marketing, or business strategy.
• A mix of business thinking + digital expertise (SEO, social media, paid ads, growth strategies).
• Strong communication and relationship-building skills.
• Ability to manage multiple projects, stay organized, and ensure timely execution.
• A problem-solver with a proactive and “get-things-done” attitude

Job Description of Field Sales Executive 

- Lead Generation through field work

- Handling sales leads generated by the company

- Lead Closure

- Data collection/survey field work

- Learn the technical details concerning how our products & solutions work and what problems they solve for our clients

- Show sites to prospective customers

- Set and achieve sales goals on a monthly and quarterly basis

- Site demonstration visits

We are looking for a creative full-time Content Writer to produce high-quality, engaging, and SEO-friendly content for blogs, websites, social media, and marketing campaigns. The ideal candidate has strong writing skills, attention to detail, and the ability to meet deadlines.

We are one of the Fast-Growing Software System Integrator and Software Services Company focused on Communications IT. We combine our deep insight in communication industry, unmatched

technical expertise and comprehensive service portfolio to deliver to superior value to our Telecom Services Providers, ISVs and OEM customers. Since our beginning in 2006, we have grown in size and

scale. We bring in unmatched passion and commitment into each new engagement to make it a success. These qualities have earned us respect from customers across the world. Some of the most

well-known communication service providers trust us to design and manage their business-critical IT systems and processes.

Role: Angular Developer
Experience: 3 - 6 years.

Job Location: Jaipur

Experience Required: Minimum 3 years

About the role:

As a DevOps Engineer for Punchh, you will be working with our developers, SRE, and DevOps teams implementing our next generation infrastructure. We are looking for a self-motivated, responsible, team player who love designing systems that scale. Punchh provides a rich engineering environment where you can be creative, learn new technologies, solve engineering problems, all while delivering business objectives. The DevOps culture here is one with immense trust and responsibility. You will be given the opportunity to make an impact as there are no silos here. 

Responsibilities:

• Deliver SLA and business objectives through whole lifecycle design of services through inception to implementation.
• Ensuring availability, performance, security, and scalability of AWS production systems
• Scale our systems and services through continuous integration, infrastructure as code, and gradual refactoring in an agile environment. 
• Maintain services once a project is live by monitoring and measuring availability, latency, and overall system and application health.
• Write and maintain software that runs the infrastructure that powers the Loyalty and Data platform for some of the world’s largest brands.
• 24x7 in shifts on call for Level 2 and higher escalations
• Respond to incidents and write blameless RCA’s/postmortems
• Implement and practice proper security controls and processes
• Providing recommendations for architecture and process improvements.
• Definition and deployment of systems for metrics, logging, and monitoring on platform.

Must have:  

• Minimum 3 Years of Experience in DevOps.  
• BS degree in Computer Science, Mathematics, Engineering, or equivalent practical experience.
• Strong inter-personal skills.
• Must have experience in CI/CD tooling such as Jenkins, CircleCI, TravisCI
• Must have experience in Docker, Kubernetes, Amazon ECS or  Mesos
• Experience in code development in at least one high-level programming language fromthis list: python, ruby, golang, groovy
• Proficient in shell scripting, and most importantly, know when to stop scripting and start developing.
• Experience in creation of highly automated infrastructures with any Configuration Management tools like: Terraform, Cloudformation or Ansible.  
• In-depth knowledge of the Linux operating system and administration. 
• Production experience with a major cloud provider such Amazon AWS.
• Knowledge of web server technologies such as Nginx or Apache. 
• Knowledge of Redis, Memcache, or one of the many in-memory data stores.
• Experience with various load balancing technologies such as Amazon ALB/ELB, HA Proxy, F5. 
• Comfortable with large-scale, highly-available distributed systems.

Good to have:  

• Understanding of Web Standards (REST, SOAP APIs, OWASP, HTTP, TLS)
• Production experience with Hashicorp products such as Vault or Consul
• Expertise in designing, analyzing troubleshooting large-scale distributed systems.
• Experience in an PCI environment
• Experience with Big Data distributions from Cloudera, MapR, or Hortonworks
• Experience maintaining and scaling database applications
• Knowledge of fundamental systems engineering principles such as CAP Theorem, Concurrency Control, etc. 
• Understanding of the network fundamentals: OSI, TCI/IP, topologies, etc.
• Understanding of Auditing of Infrastructure and help org. to control Infrastructure costs. 
• Experience in Kafka, RabbitMQ or any messaging bus.

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors

• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus