Tele sales- Customer Care | Axis BPO Process

Company: IDFC First Bank

About the company:

IDFC Limited was set up in 1997 to finance infrastructure projects in India. With time, the company diversified into asset management, institutional broking and investment banking. In 2014, the Reserve Bank of India granted in-principal approval to IDFC Limited to set up a new bank in the private sector.

Role Overview:

QA Overview: A Quality Analyst with a focus on Automation and Manual Testing is responsible for ensuring the quality of software products across web, mobile, and API platforms. This role involves designing, implementing, and executing test plans, both manually and through automated testing tools, to identify and address defects. The Quality Analyst will also be proficient in database testing, ensuring the integrity and reliability of data interactions within the system.

Job Description

Job Title: QA tester

Location: Chennai

Compensation: Commensurate with Experience

Experience: 5-10 Years

Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)

Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

• Proven experience in both manual and automated testing. 
• Strong proficiency in automation tools (e.g., Selenium, Appium) and scripting languages. 
• Experience with web, mobile, API, and database testing.
• Familiarity with agile development methodologies.
• Excellent analytical and problem-solving skills. 
• Key Competencies: - Automation scripting (e.g., Java, Python, JavaScript), SQL and database querying skills - Attention to detail - Collaboration and communication - Analytical thinking

Key Responsibilities: 

1. Test Planning and Design: Develop comprehensive test plans based on project specifications. Design and document test cases for web, mobile, API, and database testing. Collaborate with development teams to understand system requirements. 
2. Automation Testing:  Develop and maintain automated test scripts using industry-standard tools (e.g., Selenium, Appium). - Execute automated test suites and Analyse results. - Identify opportunities for test automation and implement efficient testing strategies. 
3. Manual Testing: Execute manual test cases for functional, regression, and performance testing. - Document and report defects, providing detailed information for developers. - Conduct exploratory testing to identify unforeseen issues. 
4. Web, Mobile, and API Testing: Perform end-to-end testing of web and mobile applications. - Validate API functionality and integration points. - Ensure compatibility across different browsers and mobile devices. 
5. Continuous Integration: Design, implement and maintain CI pipelines for automated testing and deployment - Integrate automated tests into CI workflows to enable early detection of defects - Continuously assess and optimize CI processes for speed, efficiency and reliability
6. Database Testing: Develop and execute SQL queries to validate data integrity. - Verify data transformations and migrations. - Identify and address performance issues related to database interactions. 
7. Collaboration: Work closely with developers, product managers, and other stakeholders to understand requirements and user stories. - Participate in agile ceremonies, providing input on quality-related aspects. 
8. Test Documentation: Maintain detailed and organized documentation of test cases, results, and issues. - Create and update testing documentation as the application evolves. 

Python Automation Engineer -

JD : 

• Engage with development teams to improve the quality of the application.
• Provide in-depth technical mentoring across the test automation team.
• Provide highly innovative solutions to automatically qualify the application.
• Routinely exercise independent judgment in test automation methods, techniques and criteria for achieving objectives.

Experience/Exposure:

• Mid-level programming skills in Python
• Experience with UI driven test automation framework such as selenium, Playwright
• Experience with CI/CD tool
• Ability to troubleshoot complex software / hardware configuration problems
• Strong analytical & problem solving, documentation, and communication skills
• Passion for product quality and eagerness to learn new technologies.
• Ability to function effectively in a fast-paced environment and manage continuously changing business needs. Excellent time management skills require

Job Title: Founding Engineer / Senior Full Stack Developer (Electron + AI Platform)

Location: Mumbai

Type: Full-time

Compensation: ₹17–20 LPA + 0.4% Equity (ESOP Pool)

Role Overview

We’re hiring a Founding Engineer / Senior Full Stack Developer to help us build an advanced desktop application designed for secure, intelligent, and autonomous workflows. You’ll be one of the first engineering hires and play a critical role in owning the entire product engineering stack—from interface to system orchestration.

This is a high-ownership role for someone who thrives in early-stage environments, enjoys building performance-focused desktop systems, and wants to work at the cutting edge of AI-enabled automation.

What You’ll Work On

• Architect and build a high-performance Electron-based desktop application
• Develop intelligent frontend workflows using React 18, TailwindCSS, and TypeScript
• Build scalable backend services in Node.js 20 with support for secure tool orchestration
• Integrate with external systems like CLI tools, terminal processes, file systems, and MCP-like interfaces
• Build efficient local storage, memory, and prompt-pipeline management systems
• Work on token and session lifecycle, agent command execution, and sandboxed operations
• Ship cross-platform (Windows & macOS) builds using Electron and Vite pipelines

Tech Stack

You should already be comfortable with most of the following:

• Frontend: React 18, Tailwind CSS, TypeScript, Vite
• Backend: Node.js 20, Express.js, CLI process spawning, OS-level scripting
• Desktop: Electron 25, IPC communication, Electron Forge/Builder, native packaging
• AI/Agent Integration: REST APIs to LLMs (Claude, GPT, etc.), prompt engineering, token/tokenizer management
• System-Level: File system manipulation, workspace persistence, multi-threaded job handling
• Tool Control & Integration: Interfacing with command-line tools (MCP-like integrations), automated I/O
• Other: GitHub Actions, secure storage, error logging, telemetry pipelines

What We’re Looking For

• 4+ years of full stack development experience with real-world Electron app delivery
• Strong proficiency in JavaScript/TypeScript (ES6+), including bundling and module systems
• Production-level experience with React and managing state in large apps
• Deep understanding of backend architecture, async task management, and secure file handling
• Ability to work independently in a fast-paced early-stage environment
• Comfortable with cross-platform builds (Windows & macOS)
• Bonus: Experience with embedded AI assistants, autonomous agent frameworks, or toolchain orchestration

What We Offer

• Competitive salary: ₹17–20 LPA
• 0.4% equity via ESOP pool (with early joining incentives)
• High autonomy and strategic influence—work as a true co-creator
• Remote-friendly and async collaboration culture
• Opportunity to build a developer-first product from scratch with real AI depth

-Marketers are responsible for planning, creating, and executing marketing campaigns to expand their company’s reach and potential customer pipeline.

- A marketing job description should include the necessary qualifications, responsibilities, and skills required for success in the role.

• Looking to grow your marketing team? As you embark on the hiring process, don’t neglect the importance of providing clear, well-written job descriptions for your team’s open roles.

Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome) from 2018-2023

Minimum Education:- BBA,BMS,BBM,MBA(Marketing) and B.COM,B.TECH with relevant sales experience.

At nFerence Labs, the "Google of Biomedicine", we are building the world's first massive-scale platform for pharmaco-biomedical computing. Our platform is premised on using AI/Deep Learning (on clinical text, medical images, and other signals) and massive high-performance computing to help pharma companies perform faster and more efficient drug discovery, and also help early diagnosis of several key diseases.

We collaborate heavily with premier medical institutions such as the Mayo Clinic and build systems to get deep medical insights from patient information including patient notes and lab information, medical images, ECGs, etc. We are a well-funded company and are looking to grow on all fronts.

We are hiring an experienced backend staff engineer for our Pramana team. Our Digital Pathology-as-a-service venture, Pramana is an in-line quality assurance software suite which for the first time in the industry, provides confidence to the labs for the accuracy and applicability of their digital assets while supporting industry-standard image formats.

Pramana’s whole slide imaging system is built upon the strong hardware expertise of former Spectral Insights (that nference acquired in 2020) and the strong software expertise of nference. Modular systems with Robotic automation have allowed Pramana to reduce the reliance on several technical staff. This will significantly reduce the total costs of ownership and is a more transparent model for Pramana’s clients.

Must have

• 5+ years experience with solid backend/engineering experience in C++/ Python
• Knowledge of data structures and an eye for architecture.
• Solid CS fundamentals, fluent in multi-threaded and asynchronous programming, and a strong inclination for architecting at scale.
• Excellent technical design, problem-solving, debugging, and communication skills.
• Rapid prototyping worked on distributed systems at scale.
• Basic knowledge of SQL as well as NoSQL databases.
• Proficient in Golang/ Python, design, and concurrency patterns.

Good to have

• Proficient in writing unit tests and profiling and benchmarking golang applications
• Experience in maintaining protobuf contract
• Experience in working with GRPC and grace

Benefits:

• Be a part of the “Google of biomedicine” as recognized by the Washington Post
• Work with some of the brilliant minds of the world solving exciting real-world problems through Artificial Intelligence, Machine Learning, analytics and insights through triangulating unstructured and structured information from the biomedical literature as well as from large-scale molecular and real-world datasets.
• Our benefits package includes the best of what leading organizations provide, such as stock options, paid time off, healthcare insurance, gym/broadband reimbursement.