Customer Support Executive at Masters India Private Limited · Noida, Delhi, Gurugram, Ghaziabad, Faridabad · 1 - 3 years · ₹3L - ₹3.6L / yr · Bootstrapped · Posted 25 Sep 2021
Masters India is a licensed GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN), a Government of India enterprise. As of now, Masters India comes under top 5 GST Suvidha Provider which was appointed by GST Council of India. The company aims is to build intuitive software solutions for complex problems faced by businesses across the globe. We are fulfilling our mission by offering tax and financial automation products to enterprises.
Masters India –A Family Business Spanning Decades. We are part of a business group established by Shri Chandra Prakash Agrawal in 1978. Mr Agarwal established the second copper melting plant in Delhi and since then, we have continuously grown. Masters India was established in 1999 and presently, manufactures aluminium wire rod, sheet and foil. Family has manufacturing facilities in Delhi, Rajasthan and Maharashtra. We also have operations in Healthcare, Hospitality and IT sector.
Key Responsibilities:
- Onboard enterprise customers for solutions delivered by Masters India.
- Project Manager for integration projects undertaken for enterprise customers.
- Maintain highest standards of customer support to be provided
- Follow up for resolution with DEV/QA team on the issues raised by the customer.
- Continuous customer success approach with zero attrition to be ensured
- Filing GST Returns for enterprise customers
- Providing Reconciliation Statement to the clients.
- Resolving queries related to E-invoice and EWB for clients
Required Skills:
- Should have highly developed all round interpersonal skills. ·
- Should have impeccable communication skills. ·
- Excellent communication, presentation, networking and negotiation skills.
- Customer service oriented with a positive, well-motivated attitude. ·
- Conscientious, hard-working and driven mindset to improve sales and activity performance beyond targets.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Masters India Private Limited
About
Masters India is a GST Suvidha Provider (GSP) appointed by the Goods and Services Tax Network (GSTN), a Government of India enterprise. Our mission is to build intuitive software solutions that address complex challenges faced by businesses across the globe. We enable enterprises to automate their tax and financial compliance processes with powerful, easy-to-use products.
While most enterprises rely on ERPs to streamline their operations, compliance is often still managed manually through spreadsheets and government portals—creating inefficiencies and errors. Masters India addresses this gap by providing advanced compliance automation solutions that reduce manual work, enhance accuracy, and improve overall ease of doing business. To date, we have successfully processed over 150 million e-Invoices for 1,500+ enterprise customers.
Candid answers by the company
Masters India is a GSTN-appointed provider helping enterprises automate tax compliance with powerful, intuitive software.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon