Customer Support Executive

As a Tally Developer, your main responsibility will be to develop custom solutions in Tally using TDL as per the customer requirements. You will work closely with clients, business analysts, Senior developers, and other stakeholders to understand their requirements and translate them into effective Tally-based solutions.

Responsibilities:

Collaborate business analysts and senior developer/project manager to gather and analyses client requirements.

Design, develop, and customize Tally-based software solutions to meet the specific requirements of clients.

Write efficient and well-documented code in Tally Definition Language (TDL) to extend the functionality of Tally software.

Follow the Software Development Life Cycle including requirements gathering, design, coding, testing, and deployment.

Troubleshoot and debug issues related to Tally customization, data import/export, and software integrations.

Provide technical support and assistance to clients and end-users in utilizing and troubleshooting Tally-based software solutions.

Stay updated with the latest features and updates in Tally software to leverage new functionalities in solution development.

Adhere to coding standards, documentation practices, and quality assurance processes.

Requirements:

Any Degree. Relevant work experience may be considered in place of a degree.

Experience in Tally development and customization for projects using Tally Definition Language (TDL).

Hands-on experience in Tally and implementation of its features.

Familiarity with database systems, data structures, and SQL for efficient data management and retrieval.

Strong problem-solving skills and attention to detail.

Good communication and teamwork abilities.

Continuous learning mindset to keep up with advancements in Tally software and related technologies.

Key Skills Required:

TDL (Tally Definition Language), Tally, Excel, XML/JSON.

Good to have Basic Skills:

Database like MS SQL, MySQL

API Integration.

WORK EXPERIENCE- MINIMUM 3 YEARS AND MAXIMUM 7 YEARS

Interested candidate may whatsapp their cv on Triple nine zero nine three double one double four.

Job Profile: Business Development Executive (BDE)

Company Profile: Skill Deck is a dynamic and young company focused on providing trainings to corporates and individuals and help them upskill in the HR and IT domains. We have various courses like payroll expert, talent sourcing expert, UI Development, PHP Development, MERN Stack Development etc. We also conduct workshops on various topics like PF Act, Labour Laws, Indian Payroll System etc. We are a trusted name in the field of HR and IT trainings and corporates rely on us for giving the best trainings to their workforce. We are venturing into training engineers too this year.

We also provide training to college students. We are empanelled with colleges for doing so. We are a trusted name there too. Upskilling is a byword for us.

Offices in: Bengaluru and Amritsar

Description:  You will start your journey at Skill Deck by being a part of a team that builds and maintains business relationships with corporate clients, individual clients and colleges. You will be responsible for connecting new clients with the company and increasing our revenue by inducing clients to give us an opportunity to train them and their people.

Sector: Learning and Development

Required Skill Sets:

If you are:

• Interested in making people learn new things
• Are passionate about cutting edge technology
• Fond of interacting with people
• Keen to explore facets of human behaviour

Skill Deck is the place where you can have fun working and enjoy a healthy work life balance.

Role: Individual Sales, Corporate sales and sales to academia.

Domain: B2B and B2C.

Location: Pan India. WFH.

Working Days and Hours: Monday to Saturday from 9:30 a.m. to 6:30 p.m. with a 1 hour break in between.

Academic Qualifications: Undergraduates and graduates are eligible to apply.

Language: Speaking good English is mandatory.

Rounds of interviews:

Telephonic screening

Final Telephonic interview.

CTC:  Attractive CTC and excellent performance based incentives.

Who we are :

Stanza Living is India's largest and fastest growing tech-enabled, managed accommodation company that delivers a hospitality-led living experience to migrant students and young working professionals across India. We have a full-stack business model that focuses on design, development and delivery of daily living solutions tailored to the young consumers' lifestyle. From smartly-planned residences, host of amenities and services for hassle-free living to exclusive community engagement programmes - everything is seamlessly integrated through technology to ensure the highest consumer delight.

Today, we are :

• India's largest managed accommodation company with over 75,000+ beds under management across 25+ cities
• Most capitalized player in the managed accommodation space, backed by global marquee investors - Falcon Edge, Equity International, Sequoia Capital, Matrix Partners, Accel Partners
• Recognized as the Best Real Estate Tech company across the Globe in 2020 by leading analysis agency, Tracxn
• LinkedIn Top Startup to Work for - 2019

Objectives of this role :

- Work in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company

- Define and document best practices and strategies regarding application deployment and infrastructure maintenance

- Provide guidance, thought leadership, and mentorship to developer teams to build their cloud competencies

- Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design

- Manage cloud environments in accordance with company security guidelines

Job Description :

- Excellent understanding of Cloud Platform (AWS)

- Strong knowledge on AWS Services, design, configuration on enterprise systems

- Good knowledge on Kubernetes configuration, Dockers

- Understanding the needs of the business for defining AWS system specifications

- Understand Architecture Requirements and ensure effective support activities

- Evaluation and choosing suitable AWS Service or and suggesting methods for integration

- Overseeing assigned programs and guiding the team members

- Providing assistance when technical problems arise

- Making sure the agreed infrastructure and architecture are implemented

- Addressing the technical concerns, suggestions, and ideas

- Configure Monitoring systems to make sure they meet business goals as well as user requirements

- Excellent knowledge of AWS IaaS Layer

- Ability to lead & implement PS workloads or POCs

- Ensure continual knowledge management

Required experience:

• Minimum 1 year of experience in Web & Backend Development using Python

Overview

We are looking for Python developers with a strong understanding of object orientation and experience in web and backend development. Experience with Analytical algorithms and mathematical calculations using libraries such as Numpy and Pandas are a must. Experience in some form of Machine Learning. We require candidates who have working experience using Django Framework

Key Skills required (Items in Bold are mandatory keywords) :

1. Proficiency in Python 3.x based web and backend development
2. Solid understanding of Python concepts
3. Experience with some form of Machine Learning (ML)
4. Experience in using libraries such as Numpy and Pandas
5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar
6. Hands on experience with RDBMS such as Postgres or MySQL
7. Experience building REST APIs using DRF or Flask
8. Comfort with Git repositories, branching and deployment using Git
9. Working experience with Docker
10. Basic working knowledge of ReactJs
11. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

Key Responsibilities:

1. Excellent verbal & written communication skills.
2. Manage Voice/Non voice Process- Payment, Refunds etc.
3. Ensures metrics, monitor process, provide regular coaching & mentoring to team.
4. Knowledge of payments and fintech.
5. Respond to requests through emails or chats for information in a timely, professional and positive manner to develop strong customer relations.
6. Providing information about a product or service.

Desired Candidate Profile:

1. Excellent verbal and written communication skills.
2. Technical bent of mind to isolate a problem quickly.
3. Have proven experience in the same domain.

Education- Any Graduate

The role will be part of our customer success team. You will work extensively on large datasets to identify and help remediate data risks for customers from diverse domains, and support them as a trusted security advisor. 

Responsibility 

• Analyse customer data on Concentric Platform, extract relevant insights to identify data risks, develop risk remediation strategies 
• Prepare and present data risk reports to customers. Handhold them for implementation of the risk remediation strategies 
• Develop, curate and maintain training datasets for AI models 
• Label large datasets for supervised learning of AI models 
• Serve as customer’s trusted data security advisor, providing subject matter expertise, strategic guidance to drive adoption of concentric platform aligned with customer objectives

• Strong experience on with data analytics. Proven ability to extract relevant insights from big volumes of data to solve specific problems. Eye for detecting trends, anomalies in data. 
• Experience in developing training datasets for AI models and data labelling for supervised learning of AI models. 
• Excellent attention to detail 
• Customer advisory experience preferably in data security domain 
• Experience on with Excel as data analysis and reporting tool is required. Knowledge of other tools like Python, Kibana, Jira, ppt will be a plus. 
• Broad knowledge of operationalizing data security, regulations and standards will be an advantage 
• Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills
• Use creative problem-solving skills to help customers reach their business goals and maximize the value they are getting from Concentric platform
• Graduate/Post Graduate in Engineering discipline from premium institute 

Experience: 3-5 Years 1 candidate & 1-3 Years 2 candidate

Skills:      

Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML

Responsibilities : 

• Design and develop scalable, high performance, and reliable API driven services/applications in Java language that operate whole day.
• Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration.
• Interact with both business, financial research, and technical stakeholders to deliver high quality products and services that meets/exceeds business, customer, and technical requirements.
• Own products and code from cradle to grave including production quality/performance monitoring.

Required Skills :

• Experience building and running high performance enterprise applications developed in Java language.
• Hands on experience developing Java web applications built with modern standards-based APIs including Java based REST APIs and implementations. 
• Experience in Java language APIs, Spring technologies, Hibernate, JDBC, RDBMS and NoSQL based data persistence.
• Experience developing solutions on AWS Cloud leveraging AWS Lambda, S3, DynamoDB, Cloud Formation, and other related AWS technologies. 
• Solid understanding of Domain Modeling with Relational and Non-Relational Databases.
• Excellent debugging and problem-solving skills, including ability to diagnose and fix performance and scalability issues.
• Experience working in an agile methodology-based development environment.
• Excellent written and verbal communication skills.
• BS/B.Tech/M.Tech in Computer Science or a related field.