Customer Support Executive

Strong Software Engineer fullstack profile using NodeJS / Python and React

Mandatory (Experience) - Must have 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)

Mandatory (Core Skills 1): Must have strong experience in working on Typescript

Mandatory (Core Skills 2): Must have experience in message based systems like Kafka, RabbitMq, Redis

Mandatory (Core Skills 3): Databases - PostgreSQL & NoSQL databases like MongoDB

Mandatory (Company) - Product Companies Only

Mandatory (Education) - B.Tech or Dual degree (Btech and Mtech or Integrated Msc/MS) from Tier 1 Engineering Institutes. Candidates from other institutions will not be considered unless they come from top-tier product companies

Mandatory (Note) : This role is a hybrid role (2 days WFO)

Job Description: 

Exp Range - [6y to 10y]

Qualifications:

• Minimum Bachelors Degree in Engineering or Computer Applications or AI/Data science
• Experience working in product companies/Startups for developing, validating, productionizing AI model in the recent projects in last 3 years.
• Prior experience in Python, Numpy, Scikit, Pandas, ETL/SQL, BI tools in previous roles preferred

Require Skills: 

• Must Have – Direct hands-on experience working in Python for scripting automation analysis and Orchestration
• Must Have – Experience working with ML Libraries such as Scikit-learn, TensorFlow, PyTorch, Pandas, NumPy etc.
• Must Have – Experience working with models such as Random forest, Kmeans clustering, BERT…
• Should Have – Exposure to querying warehouses and APIs
• Should Have – Experience with writing moderate to complex SQL queries
• Should Have – Experience analyzing and presenting data with BI tools or Excel
• Must Have – Very strong communication skills to work with technical and non technical stakeholders in a global environment

Roles and Responsibilities:

• Work with Business stakeholders, Business Analysts, Data Analysts to understand various data flows and usage.
• Analyse and present insights about the data and processes to Business Stakeholders
• Validate and test appropriate AI/ML models based on the prioritization and insights developed while working with the Business Stakeholders
• Develop and deploy customized models on Production data sets to generate analytical insights and predictions
• Participate in cross functional team meetings and provide estimates of work as well as progress in assigned tasks.
• Highlight risks and challenges to the relevant stakeholders so that work is delivered in a timely manner.
• Share knowledge and best practices with broader teams to make everyone aware and more productive.

Job Role: Profile Data Setup Analyst

Job Title: Data Analyst

Location: Vadodara | Department: Customer Service |

Experience: 3 - 5 Years

Job Overview

A company, we’ve been transforming the window and door industry with intelligent

software for over 40 years. Our solutions power manufacturers, dealers, and installers globally,

enabling efficiency, accuracy, and growth. We are now looking for curious, data-driven professionals

to join our mission of delivering world-class digital solutions to our customers.

Job Overview

As a Profile Data Setup Analyst, you will play a key role in configuring, analysing, and managing product

data for our customers. You will work closely with internal teams and clients to ensure accurate,

optimized, and timely data setup . This role is perfect for someone who

enjoys problem-solving, working with data, and continuously learning.

Key Responsibilities

• Understand customer product configurations and translate them into structured data using

Windowmaker Software.

• Set up and modify profile data including reinforcements, glazing, and accessories, aligned with

customer-specific rules and industry practices.

• Analyse data, identify inconsistencies, and ensure high-quality output that supports accurate

quoting and manufacturing.

• Collaborate with cross-functional teams (Sales, Software Development, Support) to deliver

complete and tested data setups on time.

• Provide training, guidance, and documentation to internal teams and customers as needed.

• Continuously look for process improvements and contribute to knowledge-sharing across the

team.

• Support escalated customer cases related to data accuracy or configuration issues.

• Ensure timely delivery of all assigned tasks while maintaining high standards of quality and

attention to detail.

Required Qualifications

• 3–5 years of experience in a data-centric role.

• Bachelor’s degree in engineering e.g Computer Science, or a related technical field.

• Experience with product data structures and product lifecycle.

• Strong analytical skills with a keen eye for data accuracy and patterns.

• Ability to break down complex product information into structured data elements.

• Eagerness to learn industry domain knowledge and software capabilities.

• Hands-on experience with Excel, SQL, or other data tools.

• Ability to manage priorities and meet deadlines in a fast-paced environment.

• Excellent written and verbal communication skills.

• A collaborative, growth-oriented mindset.

Nice to Have

• Prior exposure to ERP/CPQ/Manufacturing systems is a plus.

• Knowledge of the window and door (fenestration) industry is an added advantage.

Why Join Us

• Be part of a global product company with a solid industry reputation.

• Work on impactful projects that directly influence customer success.

• Collaborate with a talented, friendly, and supportive team.

• Learn, grow, and make a difference in the digital transformation of the fenestration industry.

Strong Product / UI/UX Designer Profile

Mandatory (Total Experience): Must have 6+ years of professional experience in UI/UX or Product Design

Mandatory (Experience 1) – Leadership & Mentorship): Must have 2+ years of experience leading and mentoring design teams, including providing feedback, guiding workflows, and elevating junior designers’ capabilities

Mandatory (Experience 2) – Design Systems & Hands-On Skills): Must have strong hands-on experience with scalable design systems for web and mobile platforms and be highly proficient in Figma

Mandatory (Experience 3) – Client & Stakeholder Management): Must have direct client or stakeholder-facing experience, able to communicate design concepts persuasively and collaborate throughout the project lifecycle

Mandatory (Portfolio): Must have a strong, well-curated portfolio demonstrating end-to-end product design work, including user research, interaction design, visual design, and measurable impact on product outcomes

Mandatory (Communication Skills): Must have excellent communication and storytelling abilities to present complex design ideas clearly to clients, stakeholders, and teams

Mandatory(Education)- Must have Bachelor’s or Master’s in Design or

We are Hiring !!!!

Delivery Manager - ERP (Microsoft ERP- Dynamics 365)

Job Responsibilities:

• Lead the delivery of ERP implementation or upgrade projects from initiation through post-go-live support.
• Work closely with cross-functional teams including Business Analysts, Developers, QA, and third-party vendors to deliver solutions.
• Drive project planning, resource allocation, budgeting, and reporting.
• Act as the main point of contact for clients, ensuring clear communication and stakeholder alignment.
• Identify and mitigate delivery risks, scope creep, and issues proactively.
• Ensure compliance with project governance, quality assurance, and documentation standards.
• Collaborate with ERP functional and technical leads to ensure solution design meets business needs.
• Facilitate change management processes and user adoption plans.
• Provide thought leadership and contribute to continuous improvement initiatives in delivery methodology

REQUIRED QUALIFICATIONS:

• Bachelors degree in Computer Science, Information Technology, Business, or related field.
• 10+ years of experience in IT delivery/project management.
• At least one full-cycle ERP implementation experience
• Strong understanding of ERP systems, data migration, integrations, and configuration.
• Proven track record of managing large, complex projects with cross-functional teams.
• Excellent communication, stakeholder management, and leadership skills.
• Familiarity with both Agile and Waterfall project delivery methodologies.

Roles and Responsibilities

Financial Controller

1. Leadership and Strategic Planning: Collaborating with senior leadership on

strategic initiatives and providing financial insights

2. Budgeting and Forecasting: Leading the budgeting and forecasting process to

provide accurate financial projections.

3. Cost Control: Implementing/ identify measures to control costs and improve

profitability

4. Team Management: Leading and developing a team to ensure effective

performance and goals achievement

5. Risk Management: Identifying financial risks and implementing strategies to

mitigate them.

6. Hands on experience of fundraising from Institutional Investors and closely

monitor the due diligence process for fundraising.

7. Liaising with financial institutions, regulatory authorities, and other agencies

8. Dealing with Investment Bankers, NBFC, Rating Agencies and Govt authorities

9. Raising long term Debt and short-term funding

10. Interacting with Strategic investor, Private Equity, FIs and NBFCs

Chief Compliance Officer

11. Ensuring compliance with secretarial related matters under Companies Act 2013.

12. Liaison with Stock Exchanges, SEBI and other regulatory authorities and look

after yearly/half yearly returns, audit reports, SEBI enhanced supervision data

and other periodic compliances.

13. Handling of periodic and event-based compliances of Stock Broking, DP, Merchant

Banking, PMS and Market Making. Ensuring timely & accurate regulatory

submission to exchanges, Depositories, various PMS submission etc.

14. Review and defining processes for implementation of various circulars issued by

Exchanges, Depositories, SEBI etc.

15. Query handling in relation to regulatory area of SEBI, Exchanges & Depositories.

16. Handling regulatory & exchange inspections, if any.

17. Assist the Senior Management in overseeing the implementation of the

Compliance Policy, internal codes of conduct, prescriptions in compliance

manuals, etc.

18. Drafting of Annual Report sections relating to secretarial and legal compliances

under Companies Act.

Minimum 2 years of experience in the software development, including Project Management and

interactions with customers

• Solid understanding of the full software development life cycle

• Working Experience of

a) Ubuntu 18.04.4 LTS

b) Java 1.8

c) Tomcat 9

d) Spring boot framework 2.2.2. RELEASE

e) Spring OAuth2 2.4.0. RELEASE

f) Spring Security JWT 1.1.0.RELEASE

g) Spring Log4j2

h) Hibernate 3.13.3

i) Nginx 1.14.0

j) Hikari Connection Pool

k) Mariaj Connector

l) Google Recaptcha

m) Redis client 3.3.0

Qualification