Customer Support Executive

Job Description: Python Automation Engineer Location: Bangalore (Office-based) Experience: 1–2 Years Joining: Immediate to 30 Days Role Overview We are looking for a Python Automation Engineer who combines strong programming skills with hands-on automation expertise. This role involves developing automation scripts, designing automation frameworks, and contributing independently to automation solutions, with leads delegating tasks and solution directions. The ideal candidate is not a novice—they have solid real-world Python experience and are comfortable working across API automation, automation tooling, and CI/CD-driven environments. Key Responsibilities Design, develop, and maintain automation scripts and reusable automation frameworks using Python Build and enhance API automation for REST-based services and common backend frameworks Independently own automation tasks and deliver solutions with minimal supervision Collaborate with leads and engineering teams to understand automation requirements Maintain clean, modular, and scalable automation code Occasionally review automation code written by other team members Integrate automation suites with CI/CD pipelines Package and ship automation tools/frameworks using containerization Required Skills & Qualifications Python (Core Requirement) Strong, in-depth hands-on experience in Python, including: Object-Oriented Programming (OOP) and modular design Writing reusable libraries and frameworks Exception handling, logging, and debugging Asynchronous concepts, performance-aware coding Unit testing and test automation practices Code quality, readability, and maintainability API Automation Strong experience automating REST APIs Hands-on with common Python API libraries (e.g., requests, httpx, or equivalent) Understanding of API request/response handling, validations, and workflows Familiarity with different backend frameworks and fast APIs DevOps & Engineering Practices (Must-Have) Strong knowledge of Git Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab, or similar) Ability to integrate automation suites into pipelines Hands-on experience with Docker for shipping automation tools/frameworks Good-to-Have Skills UI automation using Selenium (Page Object Model, cross-browser testing, headless execution) Exposure to Playwright for UI automation Basic working knowledge of Java and/or JavaScript (reading, writing small scripts, debugging) Understanding of API authentication, retries, mocking, and related best practices Domain Exposure Experience or interest in SaaS platforms Exposure to AI / ML-based platforms is a plus What We’re Looking For A strong engineering mindset, not just tool usage Someone who can build automation systems, not only execute test cases Comfortable working independently while aligning with technical leads Passion for clean code, scalable automation, and continuous improvement SKILLA IN 1 WORKKD TO PUT IN KEYSKILL SECTION 

Role & Responsibilities:

• Develop new business by Prospecting target accounts, Qualifying prospects & Closing sales.
• Take ownership of the entire sales funnel.
• Conduct cold outreach activities across various channels to generate new sales opportunities.
• Conduct discovery calls and product pitches with prospects to understand their needs, use cases, budgets, etc., and align them with Rekart's value proposition.
• Live demos & follow-up with the leads till the client signs the contract.
• Provide constant feedback to the technical team for enhancement of the product.
• Update and maintain real time data on the sales pipeline using CRM.
• Build and maintain professional relationships with both potential and existing clients.
• Discover and implement new lead generation strategies specific to the market to supplement inbound lead generation, working closely with the Marketing, Inside Sales, and Partnership teams.

Must Have:

• A minimum of 1-2 years of experience in B2B Sales / Business Development in selling technology-based products and services in domestic and/or global markets.
• Demonstrated success in achieving sales target on a monthly and yearly basis.
• Self-motivated individual seeking a challenging new opportunity with exceptional potential for growth.
• Excellent communication skills, both written and verbal, capable of engaging in conversations with C-level executives.
• Detail-oriented with the ability to articulate ideas clearly.
• A background in technology sales and B2B SaaS is an added advantage.

What can you expect from us:

• Constant Learning and Support
• Freedom & Responsibility
• Recognition of hard work & good talent.
• Transparency

Other benefits include provident fund, insurance, personal growth opportunities, technology growth opportunities etc.

ROLES & RESPONSIBILITIES:

• A thorough study of the brand, its values, deliverables, upgrade systems and good communication skills with the client is required.

• A thorough study of the existing product list and their materials is required.

• Management of front desk operations & point of sales

• Receive and respond to customer enquiries as required

• Acquire a thorough understanding of Key customer needs and requirements

• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

• Engagement in Strategic Planning of Sales and BD

• Setting up meetings with the prospective clients

• Presenting product/ service demonstrations to the client

• Establishing new business links

• Seek new opportunities through networking, cold calling, and social media channels

• Expand the relationships with existing customers by continuously proposing solutions that meet their requirements

• Custom orders or modifications: If there are any requests to personalise the size / material / module / design of an existing product, all the details must be coordinated with the support of the Product

• Design Head (PDH). All inputs need to be communicated with the client, keeping the PDH in Email CC. All finalised details must be thoroughly mentioned in the email and the Proforma invoice before payment confirmation

• Organise to send swatches when asked by clients. All the swatches need to be tagged with the correct coding that is registered by both parties (Client and Design studio)

• Prepare Proforma Invoice as per finalised requirement in the standard software used by the company.

• Ensure all client records are well maintained, accurate and current.

• Organise for payments, provide necessary information and make sure for timely sales. Keep accounts department informed and in email CC at all times.

• Ensuring payment and cash transaction are carefully managed for accuracy and consistency.

• Communicate sales with accounts department and OM at all times.

• Send order confirmation email (As per draft) once the payment is cleared. All such details to be confirmed with OM before sending

• Details will be > Estimated production time, and tentative Delivery date > Shipping time frame > Details with regards to any changes in order before xxx time

• Delivery confirmation email: All necessary information to be gathered from client (As per draft)

> Billing details (Name, address, GST no)

> Shipping details (Name, address, contact person who will receive the consignment)

> Information for Unloading of material

> Width for entry of big sized tempo through the lane / entry gate > Alloted space for parking, and unloading of material, distance to the elevator . staircase

> Floor no / number of flights for stairway

> Availability of service elevator OR Availability of Passenger elevator

> Width of Staircase. Furniture placement guidance / actual space for to keep material.

> Update Client for scheduled timings and any other important communication.

> Keep the client informed if there are any delays with the order, or schedule the exact delivery date in accordance to their availability.

Post Delivery:

• Update from client post delivery and acceptance of goods. Logistics Incharge, SM & OM to be informed of the status of the delivery. Any update or details to be immediately communicated via email to keep record of the conversation.

• Any mishaps or grievances to be addressed by email followed with the necessary acton / solution after consulting with the OM.

• After Sales Service: Thank you email - stating Warranty details

• Assembly Booklet and arrange a video call for assembly assistance, if required.

• Returns & Damages.

• Resolve any complaints, additional requirements post delivery

of goods. All information to be communicated to the necessary department. Any rework, design update, product replacement to be communicated with the OM & OP and PDH. Commitments and solution to be addressed only after approval of the OM.

• Maintaining files and filing system

• Completion of administrative tasks as assigned by Office Manager

• A big part of your job involves gathering and analysing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Take feedback from customers and share it with support teams

• Prepares reports by collecting, analyzing, and summarizing information.

• Maintains quality service by establishing and enforcing organization standards.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

• Contributes to team effort by accomplishing related results as needed.

• Liaise with other managers to plan future development and strategies for the overall growth of the company.

Job brief

We are looking for a qualified Mobile developer to join our Engineering team. You will be working with our engineers to develop and maintain high-quality mobile applications.

If you’re passionate about mobile platforms and translating code into user-friendly apps, we would like to meet you. As a Mobile developer, you’ll collaborate with internal teams to develop functional mobile applications, while working in a fast-paced environment.

Ultimately, you should be able to design and build the next generation of our mobile applications.

Responsibilities

• Support the entire application lifecycle (concept, design, test, release, and support)
• Produce fully functional mobile applications writing clean code
• Gather specific requirements and suggest solutions
• Write unit and UI tests to identify malfunctions
• Troubleshoot and debug to optimize performance
• Design interfaces to improve user experience
• Liaise with the Product development team to plan new features
• Ensure new and legacy applications meet quality standards
• Research and suggest new mobile products, applications, and protocols
• Stay up-to-date with new technology trends

Requirements and skills

• Proven work experience as a Mobile developer
• Demonstrable portfolio of released applications on the App store or the Android market
• In-depth knowledge of at least one programming language like Swift and Java
• Experience with third-party libraries and APIs
• Familiarity with OOP design principles
• Excellent analytical skills with a good problem-solving attitude
• Ability to perform in a team environment

RESPONSIBILITIES:-

 As a  Business   Development  Manager   working under   FMCG   segments, an ideal candidate must perform the following responsibilities:

·      Approaching  potential  leads  a  close  them  within  a  stipulated  time  frame.

·      Create  exclusive  distributors,   exclusive super stockist and business associated for the company towards business growth.

·      Finding and developing new markets and improving sales.

REQUIREMENTS:

·       Bachelor’s degree in business, marketing or related field.

·       Experience in sales, marketing or related field.

·       Strong communication skills.

·       Excellent organisational skills.

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate