Customer Support Executive

Skill : 4-10 years of experience in development of automation framework using Python

• Experience in GUI development using HTML/CSS/JS/Angular JS/Django are preferred
• Having good understanding of REST is desired
• Excellent Troubleshooting and Analytical Skills are desired
• Good Communications and interpersonal skill are desired

Company overview: An extracurricular platform designed for children. Founded in 2021 and currently in the pre seed stage. They are currently catering to US markets only.

Job Resonsibilities:

Technical Content Writer Job Profile

We are looking for a Technical Writer to join our team! As a Technical Writer, you will be responsible for producing high-quality and understandable documentation with the goal to improve the success of our products. 

Job Role

• Study product samples 
• Communicate with product designers and developers to understand product details
• Collaborate with technical staff 
• Analyze and manage existing and potential content
• Create and maintain the information architecture
• Make high-quality documentation that meets standards, is appropriate, and is easy to use
• Produce and distribute tutorials to help end-users use a variety of applications
• research and collect usability feedback from customers, designers, and manufacturer

Requirements and Qualifications

• 2+ years of experience as a Technical Writer or similar role
• 2+ years of experience in technical writing of software documentation
• Ability to translate highly technical information into easily understandable information for customers
• Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
• Excellent written skills in English
• Knowledge of Microsoft Office
• A minimum of a Bachelor's degree
• Professional Writing or Creative Writing is a big plus
• A background in engineering or computer science is a big plus
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

About Us: We are a group of techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses on platforms such as Amazon and their own website. We love brainstorming ideas on marketing businesses through digital media and utilize technology to execute them further to achieve the desired goals.

Current Offerings of Technology Department:

1. Creating scalable and conversion-friendly eCommerce web platforms using headless integration of Magento and ReactJS
2. Building PWAs platforms to provide a better user experience
3. Building distributor B2B portals
4. Migrating legacy systems to boost conversion and effectiveness preserving their orders, customers, product data and SEO benefits

Key Responsibilities:

1. Will be responsible for the scope management for the multiple projects undertaken
2. Work directly with clients and consultants to gather requirements to understand their goals and work with the internal team to develop the best solution
3. Liaise with external and internal teams to act as the primary technical contact for queries related to the project
4. Work with development teams to get them in sync with client requirements
5.  Improve processes & methodologies to achieve faster and better delivery of project
6. Work on internal projects (product and business intelligence projects) to achieve the goal of the respective team
7. Write user stories, document the product requirements, workflows & test criteria
8.  Actively work with Sales team on pre-sales proposal activities & high-level solutioning
9.  Take initiatives to set up processes in the company and be actively involved in hiring and building the future team
10. Be the custodian of functional & non-functional requirements of the projects undertaken
11. Work with Product Owner to define, prioritize requirements and accurately maintain requirements traceability.

Skills You Should Have:

1.  Excellent communicator and relationship builder: A track record of collaborating with a variety of cross-functional teams in a dynamic environment.
2. Dynamic: Strong decision-making and prioritization ability. Should be comfortable in dealing with lots of moving pieces. Have attention to detail, and are comfortable learning new technologies and systems
3. Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers
4. Sense of data: Ability to turn insights into actionable growth initiatives
5. Accountability: High sense of ownership and relentlessness to deliver projects with
6. High business impact: You value integrity and derive great personal joy from efficient teamwork
7. Problem-solving: Good in problem-solving and ability to bring in new ideas and drive project agenda from scratch
8. Tools: Experience with tools for capturing and maintaining requirements & mockups/sketches is ideal. i.e. Jira, Zoho
9. Consulting approach: Ability to do feasibility study and high-level solutioning for clients
10. Soft skills: Good English communication and proactive, collaborative mindset to maintain continuous communication with the clients for project updates and in turn build trust and effective working relationships.

Requirements:

1. Experience with all stages of the SDLC, conceptualization to implementation.
2. Exposure to Agile methodologies (Scrum)
3. Experience working at an agile software company/startup is a bonus
4. Strong project instincts; you have a strong intuition about what users want and understand their business

Why should you consider joining Growisto?

1. It will be a challenging role and you will get complete ownership to solve challenging problems. If you like challenges and think from a first principle basis, you should definitely take this up
2. If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us
3. If we have to choose between culture/team and profits, our obvious choice is culture. If your thought process and personality resonate with our cultural values, then you should join us

Why should you not consider joining Growisto?

1. If the role description does not excite you, then you should not join us
2. We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us

What We Offer:
● Limitless growth and learning opportunities
● Opportunity to collaborate with multiple stakeholders across hierarchies
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth

Whom we are looking:

We are looking for “No Matter What” Sales mavericks to join our amazing team in Mumbai. To be successful in this role you need to show loads of initiative and a drive to contribute to a team producing outstanding work. This is a fantastic career defining opportunity filled with variety, challenges and autonomy.

 

To be successful in this role, you will have

 

1. Degree in Computer Science/any stream, Masters in Marketing and Sales
2. High energy Selling aptitude with a natural flair to meet people
3. Ability to create and deliver high impact presentations
4. Excellent assertive and pleasant communication skills,
5. Logical analytical and inference skills, ability to show the “big benefits

picture” to prospects;

1. Negotiation skills for a win-win deal for both-Prospect and MOBtexting

 

 

 

 

Roles &Responsibilities:

1. Identify differentiators to present solution/concept to rope in small, medium& large enterprises.
2. Create a continuous funnel across the sales cycle
3. End to end Sale cycle responsibility from Lead Generation to successful closure through ColdCalling
4. Strategic Account Management of key clients for penetrative cross andupselling, for long term Client retention
5. Create Referral strategies to mine for new business references from satisfiedclients.
6. Client Demos to close the deal.
7. Evolve different calling scripts and follow up methodologies.
8. Understand client need and customize pitch a relevant product/solution
9. Ability to cope with competitive high-pressure business demands
10. Achieve Sales Targets
11. Communicate with Delivery Teams as a bridge for seamless Customerexperience toclients and MOBtexting.

 

 

As a Zoop Designer, you will be responsible for all communication and graphic design for our marketing and product initiatives. 

This individual is a Martian, a storyteller and a visionary for design and its impact on everything. They are proactive in exploring trends and coming up with new thoughts and concepts without any caffeine.  

We all know design is highly abstract but unique and jaw dropping design strikes everyone out. Design practices lay the foundation of how our products and brand are perceived by customers. 

Job Role

• You will be responsible for gathering inspiration from unlimited resources, be our go-to guy for design. 
• You will always be working towards  levelling up your Photoshop, Illustrator and tool skills 
• Help us build a powerful brand with a sophisticated and experienced design acumen 
• will keep yourself Up to date with the latest graphic trends and techniques 
• You will possess creative flair, versatility, conceptual/visual ability and originality 

What you'll do: 

• Responsible for Designing Brand Assets & Collaterals 
• Create Graphic Illustrations, Components & Layouts 
• Designing of Branding and Advertising Assets 
• Creating wireframes, storyboards, sitemaps 
• Quick Mockups and Screen Flows 
• Animations 
• Video & GIF 
• Conceptual designing 
• Develop graphics for Social Media illustrations, Emailers, logos, websites, etc. as needed .

Tools and skills Required :

Must Have

• Adobe Photoshop 
• Adobe Illustrator 
• AdobeXD or Figma 
• Indesign 

Good to Have Skills

• Adobe After Effects 
• Adobe Premier Pro (Bonus Point) 
• Rive (Bonus Point) 

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

 

Job Description:

• Expert level knowledge of JavaScript
• We use Airbnb style to code
• Should be strong in Problem solving skills, data structure and algorithms
• Strong Proficiency in Node.js with detailed experience in Express, loopback, swagger, PM2
• Should have well understanding on Asynchronous Programming
• Experience with Socket.io, engine.io (Preferred)
• Working knowledge of Promise, Callback hell and ways to avoid it
• Solid experience with RDBMS (PostgreSQL)
• Experience with Redis, MongoDB (Preferred)
• Understanding of the design Principles of a scalable system
• Exposure to GCP/ AWS is must
• Excellence in Programming, Debugging and Maintaining the code
• A strong ability to quickly learn new technologies and to keep yourself updated with the latest in tech
• A go-getter attitude with oceans of optimism, humility, and self-motivation
• Passion for code quality and attention to detail
• Experience with Code versioning tool like Git, SVN is preferred

About us: White Panda as a platform offers a convenient content creation process to Digital Agencies,Brand-turned-Publishers, SAAS companies, and E-commerce platforms without the need for Micromanagement. Being built with a model based on Language, Human Resources and Marketing, the company works with thousands of content creators to power content marketing for hundreds of leading brands. Some of our notable clients include Radisson, Apollo, Axis Bank, PNB Housing, three of top 10 marketing agencies in India, and so on. The core team at White Panda is a diverse range of professionals who are alumni of institutions like IITs, BITS, and Goldman Sachs. The venture is funded by highly successful entrepreneurs, Tier-1 investors, and IIT Gandhinagar; and is also cash flow positive. In the outset, the purpose of any content is to educate or entertain. We aim to have an impact on end consumers by elevating the quality of Education/Entertainment by partnering with 40 Lakh businesses globally. Job Description We are looking for a motivated and talented Digital Marketing Manager who would be responsible for driving the growth initiatives at White Panda. An ideal person well suited for this role will be someone who can think about problems in-depth; prioritize tasks in a timely manner; and in general, must be focused on getting things done. Lastly, we look for someone who is versatile, ambitious and is willing to grow along with the organisation. Responsibilities: 1. Build and manage a rich content/editorial calendar that attracts a qualified audience to our owned properties (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.). 2. Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers). 3. Optimize our marketing automation and lead nurturing processes through email, content, and social channels. 4. Manage both on-page SEO and off-page SEO for the company. 5. Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions. 6. Grow our email list. Manage various email campaigns. Segment lists based on behaviors like past email engagement and website interactions (content downloads, site page visits, etc.). 7. Measure results and optimize the lead nurturing workflows for these segments to convert leads into customers. 8. Manage the strategy and setup of all paid campaigns. Skills: - Excellent Communication Skills (Oral and Written) - Active participation in extracurricular activities / Leadership activities - SEO - Ability to manage projects on a fast paced environment - Candidates must possess good attention to detail - Candidates must possess the ability to prioritize tasks and must remain delivery focused - Startup or Agency Experience will be a bonus

The duration of this internship is 6 months.

We are now looking for passionate DATA MIGRATION DEVELOPERS to work in our Hyderabad site Role Description: We are looking for data migration developers to our BSS delivery projects. Your main goal is to analyse migration data, create migration solution and execute the data migration. You will work as part of the migration team in cooperation with our migration architect and BSS delivery project manager. You have a solid background with telecom BSS and experience in data migrations. You will be expected to interpret data analysis produced by Business Analysts and raise issues or questions and work directly with the client on-site to resolve them. You must therefore be capable of understanding the telecom business behind a technical solution. Requirements: – To understand different data migration approaches and capability to adopt requirements to migration tool development and utilization – Capability to analyse the shape & health of source data – Extraction of data from multiple legacy sources – Building transformation code to adhere to data mappings – Loading data to either new or existing target solutions. We appreciate: – Deep knowledge of ETL processes and/or other migration tools – Proven experience in data migrations with high volumes and in business critical systems in telecom business – Experience in telecom business support systems – Ability to apply innovation and improvement to the data migration/support processes and to be able to manage multiple priorities effectively. We can offer you: – Interesting and challenging work in a fast-growing, customer-oriented company – An international and multicultural working environment with experienced and enthusiastic colleagues – Plenty of opportunities to learn, grow and progress in your career At Qvantel we have built a young, dynamic culture where people are motivated to learn and develop themselves, are used to working both independently as well as in teams, have a systematic, hands on working style and a can-do attitude. Our people are used to communicate across other cultures and time zones. A sense of humor can also come in handy. Don’t hesitate to ask for more information from Srinivas Bollipally our Recruitment Specialist reachable at [email protected]