Customer Support Executive

We are looking for someone who is Proactive with strong decision making, persuasion, leadership and communication skill. He/She should be able to use technical skills to explain the benefits of products to potential customers and demonstrate how our products are better than the competitor’s product, interest the client in in purchasing products, negotiate a price and complete the sale.

In addition to retaining the current clients, attracting and securing new ones, help clients to solve any issues that arises when the product is installed. Responsible to achieve the sales target assigned.

Responsibilities and duties:

• Business development of process equipment in Food and Beverage industry.

• Responsible for achieving the sales targets on monthly, quarterly and yearly basis through effective planning.

• Sales B2B, Lead Generation and converting customers into key accounts. 

• Meeting clients and consultants for product presentation, understanding customer needs, submission and discussion of technical and commercial offer.

• Responsible for end to end sales process with clients, throughout the project development stage, proposal stage, the final selection process, the closing, and delivery of the project.

• Follow up to get the payment in time from the customers.

• Real time analysis of the market to have an advantage over the competition. 

• Interaction with service team to ensure that customer experiences high level of service.

Required qualifications and skills:

• A Bachelor's degree in Mechanical/Electrical/ Advance Diploma in Water Quality Management.

• 3 to 5 Years in business development of capital equipment in food and beverage industry.

• Preference: Water treatment/UV Disinfection/HVAC/Food/Fruit Processing.

• Knowledge in WTP, ETP, RO, STP etc.

• Able to complete projects in a timely manner

• Excellent computer literacy is must and knowledge of visualization would be preferred.

• The ability to work with multiple discipline projects.

• Excellent organizational, time management, leadership, and decision-making skills.

• Strong written and verbal communication skills.

• Experience with popular React.js workflows (such as Flux or Redux)

• Experience with data structure libraries (e.g., Immutable.js)

• Experience with standard front-end development tools such as Babel, Webpack, NPM, etc.

• Thorough understanding of React.js and its core principles

• Familiarity with RESTful APIs and backend services

• Familiarity with code versioning tools such as Git, SVN, and Mercurial

• Familiarity with modern front-end build pipelines and tools

• Knowledge of isomorphic React is a plus

• Knowledge of modern authorization mechanisms, such as JSON Web Token

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

As a dynamic Copywriter at Team Pumpkin, you hold a key role in shaping and delivering compelling narratives that resonate across diverse media platforms. Your expertise encompasses both digital and mainline. Serving as the Lead Copywriter, you contribute creative direction for various assets, ensuring alignment with strategic objectives and maintaining the highest standard of written excellence. Your autonomy extends to independently developing impactful concepts, gaining project approvals, and addressing revisions with Project Managers, all while keeping the Creative Lead informed of project progress. With a sharp eye to spot copy errors, a keen interest in picking up the latest trends, and an individual style of writing, you contribute best practices to uphold Team Pumpkin’s creative quality, collaborating seamlessly with a multidisciplinary team, including designers and production artists.

Detailed Responsibilities:

• Independently craft compelling narratives with top-tier quality across all media platforms.
• Apply creative direction across various mediums, digital and mainline, for a diverse clientele.
• Proactively generate written content, ensuring adherence to brand standards, and incorporating the latest trends and industry best practices.
• Foster constant and accurate communication within the team, collaborating with designers, writers, production artists, and managers.
• Provide supervision for other writers when needed, sharing knowledge and expertise.
• Report timelines, issues, and concerns, maintaining open communication with the Creative Lead.
• Collaborate on developing and maintaining brand voice and messaging consistency.
• Seamlessly integrate written content with design elements for cohesive solutions.

Supervisory Responsibilities:

• Leverage your experience to share knowledge with the Copywriting team and make impactful strategic decisions related to copywriting.

Required Qualifications:

• Proficient in conceptualizing ideas and communicating effectively within a creative team.
• Strong organizational skills, including effective time management.
• Independent follow-up ability, with keen attention to detail and monitoring and control capabilities.
• Comprehensive knowledge across various communication vehicles: Digital, Print, Packaging, Corporate ID, style guides, advertising, and catalogs.
• Ability to thrive under pressure.
• Proficient in presentation development and delivery to senior executives.
• The ability to write impromptu topicals for brands is a plus.

Languages:

Proficiency in English.

Proficiency in other regional languages is a plus.

Experience:

• 2-3 years of hands-on copywriting experience.
• Proven experience in Advertising agencies & brands.
• Essential experience in utilizing various writing tools and platforms.

Education:

• Degree from an accredited undergraduate program in English, Journalism, Media, Communication, or a related field.

Preferred Qualifications:

• Proficiency in content creation/ writing tools.
• Showcase your exceptional portfolio demonstrating industry expertise in the advertising world

We are looking "Sr.Executive Accounts/Finance" for Reputed Client @ Permanent Role

Experience: 6 - 8 Yrs

• Financial planning, Costing and budgeting, Audit, MIS, Risk management,

• Taxation -Direct & Indirect

• Invoicing/Vendor Bills /GL Entry /Accounting [US & India-Journals &Adj Entry]

• Contracts(SOW,PO's ) & B2B contracts

• Project Maintenance

• Time Sheet Overseas & India

• Forex Entry & Regularization

• Statutory Follow up & Reports

• ROC/MCA Related Follow up and Documentation

• Asset Register

• STPI and Bank Regularization

• Good To Have Skills:Tally Knowledge and Quick Books.

Key Responsibilities: 

• Responsible for Accounting, Financial planning, Audit(Statutory, Internal, Tax), MIS, strategy partner to top management, Risk management, Taxation -Direct & Indirect

• Forecast monthly, quarterly and annual results, alignment to planning

• Conduct risk management

• Allocate resources and manage cash flows

• Conduct profit and cost analyses, monthly, quarterly, yearly financial closings

• Develop secure procedures to maintain confidential information

• Ensure all accounting activities and internal audits comply with financial regulations

• Recommend cost-reducing solutions

• Professional Attributes: 

• Strong Leadership Skills, Negotiation and Influencing Skills, Drive Change, Eye to Detail,

• Self-motivator, urge to build and grow the Organization

• Educational Qualification: CA / ICWA] Inter

Behavioral Attribute:

• Well adapt to Start-up culture, Strong Integrity, Driven by Values

• English + Local Language proficiency + Additional Language is added advantage

About Us:

We are BlackLight Games; we bring culturally relevant synchronous multiplayer games experience to mobile. Our games have been rocking the Play Stores since launch. We have built cutting-edge back-end technology; we take pride that our games are played by more than 1 million players daily. Our flagship game, Ludo SuperStar has been downloaded more than 100 million times. Other titles include – CallBreak, Carrom, Solitaire, Spider Solitaire and Word games.

Website link- https://blacklightsw.com/

Position: Backend Developer

Location: Noida

Educational Qualification: B.Tech/ MCA / M.Tech / M.Sc  or relevant professional experience; preferably in Computer Science.

Skills :

• Backend: NodeJS
• Databases: MySQL/ MongoDB.

Job Summary:

What You Bring To The Team

• More than 3+ years of experience developing serverless applications using public cloud like Google Cloud/ AWS
• Knowledge of Node. js and frameworks available for it.
• Strong proficiency with JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Distributed system development with an understanding of latency, scalability, scheduling, asynchronous programming, and reliability
• Understanding fundamental design principles behind a scalable application
• Experience with services common to serverless architectures, like: AWS Lambda, DynamoDB, IAM, Firebase Real Time Database, Google Cloud SQL, Cloud Tasks. It’s a bonus if you have worked on Google Cloud Project and Firebase.
• Solid Experience with NoSQL and SQL databases is required with proven experience of creating database schemas that represent and support business processes.
• Integration of multiple data sources and databases into one system.
• Experience with deploying, maintaining, debugging live systems, and end-to-end testing and analysis
• Experienced in creating micro-services based architectures, reusable components
• Experience building REST APIs and other common application architectures on the above services
• Experience building data processing pipelines
• Solid understanding of code, design, and development practices
• General comfort in exploring, assessing, and learning new frameworks
• High levels of integrity and professionalism, and an ability to channel maximum amounts of energy into the role delivering premium customer service at all times
• Adhere to different Project Management methodologies (Agile etc) and leverage different CI/CD tools

Extra Gems For

• Google, AWS and/or Industry certifications.
• Familiarity with object storage such as AWS S3, Firebase Storage, in-memory caches such as Redis
• Demonstrated performance of threat modeling, risk assessment techniques, code reviews in the context of DevSecOps security
• Knowledge of Application Monitoring using tools like Google Stackdriver
• Broad familiarity with other languages like J2EE, Python as we write some code in these as well.
• Experience with Github and advanced Github features.
• Experience of working in Product industry
• Open source contributions, interesting hobby projects.

Why Us?

• High Growth Startup environment 
• Company sponsored courses and education material
• Lots of learning opportunities 
• Work with a super-talented team of professionals
• Informal work-culture, Casual Dress Code, multiple outings and trips
• Performance Based Bonus
• Competitive Salary
• Medical Insurance for you and your family 
• Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times

• 5+ years of experience building real-time and distributed system architecture, from whiteboard to production
• Strong programming skills in Python, Scala  and SQL.
• Versatility. Experience across the entire spectrum of data engineering, including:
• Data stores (e.g., AWS RDS, AWS Athena, AWS Aurora, AWS Redshift)
• Data pipeline and workflow orchestration tools (e.g., Azkaban, Airflow)
• Data processing technologies (e.g., Spark, Pentaho)
• Deployment and monitoring large database clusters in public cloud platforms (e.g., Docker, Terraform, Datadog)
• Creating ETL or ELT pipelines that transform and process petabytes of structured and unstructured data in real-time
• Industry experience building and productionizing innovative end-to-end Machine Learning systems is a plus.

Requirements & Responsibilities:

- 3+ years of experience developing web applications using J2EE.

- 3+ years of experience in Spring Boot.

- Understanding of MicroServices.

- Experience working with tools like Git, Maven, and AWS.

- Expertise in developing RESTful APIs.

- Experience writing Unit and Integration tests.

- Background working with Linux/UNIX environments.

- Strong working knowledge with RDBMS like MySql, Postgres and NoSQL databases like Mongo

- Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.

- Experience with agile/scrum development

- Strong collaboration and communication skills 

- Excellent written and verbal communication skills

Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

• 6 to 9 yrs You can write backend code using primarily Java
• You can contribute to frontend code stack in ReactJS or other Javascript framework
•  front-end technologies (ReactJS /AngularJS) experience
• 3+years of experience with web application development
• 3+ years of database experience
• 3+ years of Webservices or API Development experience
• 3+ years of experience with Java development
• Web Framework experience with Spring MVC
• Strong work experience with Java, Spring Boot, Microservices, MongoDB
• Web UI experience with CSS, AJAX, JavaScript, Bootstrap, AngularJS / ReactJS
• Familiarity and working knowledge Docker, Jenkins
• Database and caching experience, SQL and NoSQL (SQL, Postgres)

CTO / Head of Engineering

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Role description:
We are looking for a competent CTO (Chief Technology Officer) who will be our first technology go-to expert and play an integral role in setting the company’s strategic direction, development and future growth. In this position, you will oversee our overall technology development and technology utilization plan to manage all information technology resources of our company.

Key Responsibilities

•  CTO will be leading, building, and operating exciting products with a passionate team.
•  We are looking for someone who has developed and deployed software with a strong focus on end-user experience. We are seeking someone with a proven track record of shipping web scalable products.
•  The ideal candidate will have a track record of building and delivering cloud solutions with delightful consumer experiences, combined with ease of implementation/reliability.
•  Experience with massively scalable distributed compute product architectures.
•  Experience with micro services-oriented architectures, Experience with scaling Big Data infrastructure.
•  Experience delivering platform technology and creating an ecosystem of applications and services across multiple verticals and solution offerings
•  Experience successfully scaling technology infrastructure to support rapid customer /data growth.
•  Experience with fast-paced, rapidly-iterating, design-forward, product-focused companies.
•  "Roll-up-your-sleeves" entrepreneurial, start-up attitude, team player with record of leading and mentoring employees

Candidate Experience: Desired skills

•  He/she should have prior work experience of 7-12 years on large-scale mobile app products and can rapidly familiarize yourself with complex products
•  Have inclination to learn and build new age products with blockchain and web3 tech
•  Strong track record of being able to develop and set release plans, track deadlines, deliverables, resource allocations, issues/risks and create mitigation strategies as needed to deliver a quality product on time
•  Strong technical and architecture skills in wide areas of platform engineering with proven ability to dive deep in any area as needed.
•  Extensive experience with eCommerce platforms, cloud systems, payment solutions, digital marketing technology, automation, and multi-device development is required; AWS experience is a strong plus
•  Experience managing Small teams and remote teams is a strong plus
•  Competent in driving a culture of continuous learning to improve technology and remove roadblocks that hold the team back.

Why is this a great opportunity for the right candidate :

•  Experienced founding team
•  Backed by Future Group which gives an edge over working with different D2C and traditional brands ecosystem which is necessary to win in this market
•  Existing app customer base of 20Mn registered and 4-5 Mn MAU + which gives us a head start and starting customer base of FuturePay necessary for pivoting the product to Carrot as described earlier
•  Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action
•  Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders
•  Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture
•  All of the above perks of joining a high potential company very early, along with a competitive market salary.