
Responsibilities
- To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
- To identify and convert the opportunities for cross-selling (banking products).
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Requirements
- Graduate
- Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
- Excellent communication skills – Verbal & Written.
- Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
- Flexible to get scattered 8 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
- Should be able to establish rapport quickly with peers, managers & customers.

About Kotak Mahindra Bank
About
Similar jobs
Develop, record and maintain cutting edge web-based J2EE, JAVA applications.
Experience on Java Spring Framework is required.
Experience on Hibernate is required.
Experience on REST Services is required.
Object-oriented programming, design, and patterns.
Strong proficiency with:Relational database concepts and data modeling.
Good communication skills to interact with customer, understand their requirement, effectively record the requirement and implement the same.
Skill: Java Developer – Mumbai
Job Description:
4.5 -8 years of Experience
- Java 8
- Spring boot
- API development
- MVC architecture
- web services
- OOPS
ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.
ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
Must have-
- Knowledge of Docker
- Knowledge of Terraforms
- Knowledge of AWS
Good to have -
- Kubernetes
- Scripting language: PHP/Go Lang and Python
- Webserver knowledge
- Logging and monitoring experience
- Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc.
- Build and maintain highly available production systems.
- Must know how to choose the best tools and technologies which best fits the business needs.
- Develop software to integrate with internal back-end systems.
- Investigate and resolve technical issues.
- Problem-solving attitude.
- Ability to automate test and deploy the code and monitor.
- Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.
- Lead and guide the team in identifying and implementing new technologies.
Skills that will help you build a success story with us
- An ability to quickly understand and solve new problems
- Strong interpersonal skills
- Excellent data interpretation
- Context-switching
- Intrinsically motivated
- A tactical and strategic track record for delivering research-driven results
Quick Glances:
- https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
- https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
- https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
- Achieving Stretched Targets In A Result-Focused Environment.
- Making Powerful Sales Presentations Resulting In High Conversion Ratio.
- Handling Objections And Resolving Member/ Customer Conflicts By Constantly Connecting With Them Through Member Meetings.
- Maintaining Strong Client Relationship And High Level Of Customer Service.
- Preparing Pre-Sales Proposals For Prospective Clients.
- Identifying Potential Customers And New Business Opportunities Within And Outside The Venue.
- Keeping Abreast With The Organization's Products And Services.
- Maintaining Consistent Average Productivity.
- Provide Necessary Support In Booking First Time Holiday For New Members And Generate Quality Referrals From Them.
- Qualifications -1 To 5 Years' Quota Carrying Sales Experience
- Experience And Working Knowledge Of CRM Systems
- Demonstrable Track Record Of Over-Achieving Quota
- Strong Written And Verbal Communication Skills


Position : Database Programmer:
Job Description / Required Skills
- Strong experience in Database design for complex web and mobile application, including writing complex store procedures, function, triggers and ad-hoc queries.
- Hands-on development experience with T-SQL.
- Strong experience on Database designing, normalization, optimization and performance tuning.
- Experience in advanced SQL programming, problem-solving and analytical skills.
- Experience in security, troubleshooting and optimizing the performance of databases and stored procedures.
- Experience in Refactoring/troubleshooting existing databases as needed.
- Deep understanding of referential integrity and indexing.
- Assisting with production database issues and helping to troubleshoot and isolate the root cause of issues and provide issue resolution by interacting with Developers.
- Ability to estimate development tasks accurately and meet agreed upon deadlines.
- Understanding of code promotion, version control and QA procedures.
- Good Communication skills.
Technical Skills:
- MySql, MS-SQL, SQL Server Management Studio and SQL Server Profiler.
- PostgreSQL
- DCL, DDL, DML Scripts.
- T-SQL, SSRS and SSIS
- OS Environments: Windows XP/Windows 7, Windows Server 2003/2008
Experience : 3 to 4 years
Qualification : B. Tech/BE/MCA/MSC Computers
Location : Mumbai

Translate designs and wireframes into high quality code
Design, build, and maintain high performance, reusable, and reliable Java code
Ensure the best possible performance, quality, and responsiveness of the application
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and automatization
Skills:
Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
Familiarity with RESTful APIs to connect Android applications to back-end services
Strong knowledge of Android UI design principles, patterns, and best practices
Experience with offline storage, threading, and performance tuning
Ability to design applications around natural user interfaces, such as touch
Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
NOTE-Must have exp in Java Language .
Required Experience, Skills and Qualifications
Good knowledge in Java, Programming & Software design principles and expertise in Android application development.
Key Skills:
Knowledge of Android Studio, SDK and Android Application is required.
Interested In Making Career In 'Instructional Design'? Then Let's Connect !!!!
The objective of the Emeritus ID Academy is to provide ID training to the selected candidates over 4-5 weeks (approximately one month). They will learn the fundamentals of instructional design from the industry experts and practice ID skills such as storyboarding, visualization and design of the content and so on with support from ID professionals. Post the ID training and completion of their Capstone Project, we'll assess the candidates and onboard them with Emeritus based on their screening results.
Here's more about Emeritus and the ID academy. About us -Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus' short courses, degree programs, boot camps, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches educates more than 100,000 students per year across 80 countries.
Founded in 2015, Emeritus, part of Eruditus Learning Solutions, has more than 1,200 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company has raised over $160 million in capital and is backed by the Chan Zuckerberg Initiative, Sequoia India, Leeds Illuminate, and Prosus Ventures.
- Learn the science and art of instructional design from industry experts and practitioners.
- Apply instructional design in hands-on exercises under professional guidance.
- Be familiar with the job expectations and attitude in the online education industry.
- Become industry-ready to kick-start your career as an Instructional Design professional.
Position Summary:
Job Title: Angular Developer
Experience: 4+ Years
Mode of Hire: Permanent
Notice Period: Max. 15 - 30 Days (Early Joiners are preferred).
What we are looking for?
Should have overall 4+ years of IT experience
Experience working on Angular (4 and above version)
Experience working on Javascript, JQuery
Experience working on NGRX.

