
Responsibilities
- To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
- To identify and convert the opportunities for cross-selling (banking products).
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Requirements
- Graduate
- Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
- Excellent communication skills – Verbal & Written.
- Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
- Flexible to get scattered 8 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
- Should be able to establish rapport quickly with peers, managers & customers.

About Kotak Mahindra Bank
About
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We are seeking a dynamic Admission Manager to lead our marketing efforts and promote our institution to prospective students, parents, and other stakeholders. The Marketing Manager will be responsible for developing and implementing strategic marketing initiatives to enhance brand awareness, drive student enrollment, and support institutional goals.
Excellent knowledge in Core Java (J2SE) and J2EE technologies.
Hands-on experience with RESTful services, API design are must.
Knowledge of microservices architecture is must.
Knowledge of design patterns is must.
Strong knowledge in Exception handling and logging mechanism is must.
Agile scrum participation experience. Work experience with several agile teams on an application built
with microservices and event-based architectures to be deployed on hybrid (on-prem/cloud)
environments.
Good knowledge of Spring framework (MVC, Cloud, Data and Security. Etc) and ORM framework like
JPA/Hibernate.
Experience in managing the Source Code Base through Version Control tool like SVN, GitHub,
Bitbucket, etc.
Experience in using and configuration of Continuous Integration tools Jenkins, Travis, GitLab, etc.
Experience in design and development of SaaS/PaaS based architecture and tenancy models.
Experience in SaaS/PaaS based application development used by a high volume of
subscribers/customers.
Awareness and understanding of data security and privacy.
Experience in performing Java Code Review using review tools like SonarQube, etc.
Good understanding of end-to-end software development lifecycle. Ability to read and understand
requirements and design documents.
Good Analytical skills and should be self-driven.
Good communication with inter-personal skills.
Open for learning new technologies and domain.
A good team player and ready to take up new challenges. Active communication and coordination with
Clients and Internal stake holder
Requirements: Skills and Qualifications
6-8 years of experience in developing Java/J2EE based Enterprise Web Applications
Languages: Java, J2EE, and Python
Databases: MySQL, Oracle, SQL Server, PostgreSQL, Redshift, MongoDB
DB Script: SQL and PL/SQL
Frameworks: Spring, Spring Boot, Jersey, Hibernate and JPA
OS: Windows, Linux/Unix.
Cloud Services: AWS and Azure
Version Controls/ Devops tools: Git, Bitbucket and Jenkins.
Message brokers: RabbitMQ, and Kafka
Deployment Servers: Tomcat, Docker, and Kubernetes
Build Tools: Gradle/Maven
Exp-Min 10 Years
Location Mumbai
Sal-Nego
Powerbi, Tableau, QlikView,
Solution Architect/Technology Lead – Data Analytics
Role
Looking for Business Intelligence lead (BI Lead) having hands on experience BI tools (Tableau, SAP Business Objects, Financial and Accounting modules, Power BI), SAP integration, and database knowledge including one or more of Azure Synapse/Datafactory, SQL Server, Oracle, cloud-based DB Snowflake. Good knowledge of AI-ML, Python is also expected.
- You will be expected to work closely with our business users. The development will be performed using an Agile methodology which is based on scrum (time boxing, daily scrum meetings, retrospectives, etc.) and XP (continuous integration, refactoring, unit testing, etc) best practices. Candidates must therefore be able to work collaboratively, demonstrate good ownership, leadership and be able to work well in teams.
- Responsibilities :
- Design, development and support of multiple/hybrid Data sources, data visualization Framework using Power BI, Tableau, SAP Business Objects etc. and using ETL tools, Scripting, Python Scripting etc.
- Implementing DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, Build Automation and Test-Driven Development to enable the rapid delivery of working code-utilizing tools like Git. Primary Skills
Requirements
- 10+ years working as a hands-on developer in Information Technology across Database, ETL and BI (SAP Business Objects, integration with SAP Financial and Accounting modules, Tableau, Power BI) & prior team management experience
- Tableau/PowerBI integration with SAP and knowledge of SAP modules related to finance is a must
- 3+ years of hands-on development experience in Data Warehousing and Data Processing
- 3+ years of Database development experience with a solid understanding of core database concepts and relational database design, SQL, Performance tuning
- 3+ years of hands-on development experience with Tableau
- 3+ years of Power BI experience including parameterized reports and publishing it on PowerBI Service
- Excellent understanding and practical experience delivering under an Agile methodology
- Ability to work with business users to provide technical support
- Ability to get involved in all the stages of project lifecycle, including analysis, design, development, testing, Good To have Skills
- Experience with other Visualization tools and reporting tools like SAP Business Objects.
Roles and Responsibilities:
· Support the design and implementation of performance management systems, including goal-setting, performance evaluations, and employee development plans.
· Need to conduct talent mapping aligned with the MHFA action plan.
· Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).
· Analyse performance data and generate reports to identify trends, opportunities, and areas for improvement.
· Provide guidance and support to the team on skill development, competencies and to assess skill gap
· Develop and work with new staff on Key Result Areas (KRAs) and Key Performance Indicator (KPIs) aligned with organizational goals
· To Develop and update job descriptions and job specifications.
· To keep job descriptions up-to-date, accurate and compliant with relevant details for all positions.
· Conduct and Coordinate the interview process, collaborating with hiring managers to understand their specific needs.
· To Monitor progress of tasks and key HR metrics.
· Develop individual career maps for each staff member, working closely with them to coach and support their development.
· Provide regular updates to management on the team's progress with their tasks and tie management performance accordingly.
· Work on building HR systems and in charge of the automation of HR activities, processes and information.
· Thorough understanding of the HRMS portal.
Job Requirements:
- Minimum of 5 to 7 years of relevant work experience in Human Resources with proven ability to manage a set of processes and to manage teams.
- Minimum of a Bachelor's degree in a relevant field is required e.g. Human Resources, Business Administration.
· Strong communication, interpersonal, and organizational skills.
· Strong problem-solving and decision-making abilities.
· Demonstrated ability to handle confidential information with discretion.
· Proficiency with Microsoft Office / Google Docs / Spreadsheet
LogiNext is looking for a technically savvy and passionate Mobile Application Developer to cater to the development and launch of core mobile product features. You will help the team in building an awesome product with your optimized code. You will make a humongous impact on design, architecture, implementation and enhancement of the applications that exceed client expectations in terms of value and benefit.
You have hands-on experience in building secure, high-performing and scalable mobile applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have assisted in shipping applications with beautiful front-end and intelligent back end. You have demonstrated strong interpersonal and communication skills.
Responsibilities
Develop cutting edge native Android or iOS applications for the mobile platform Build, test, maintain and enhance mobile apps having elegant and efficient UI/UX to enhance client experience Own features from their ideation, design, development, test, release and maintenance Be a resident expert of new trends and implement the latest Android/iOS features to maximize application performance Maintain high standards of quality and responsiveness through technical design analysis, code reviews and test automation Collaborate with a talented team of product managers, engineers, and designers Demonstrate high level of ethics, dedication and teamwork
Requirements
Bachelor’s degree in Computer Science, Information Technology or related field 8 to 10 years of experience in developing native Android or iOS mobile applications Strong knowledge of programming language in Swift or Java/Kotlin, SQLite and IDE like XCode or Android Studio Hands on experience in using Location Based Services, REST Web Services Integration, FCM, Firebase and Battery Optimization Techniques Strong experience in memory management, performance tuning and resource optimization Deep knowledge of mobile automation and unit testing frameworks Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Experience in both Android and iOS applications is a plus Excellent written and oral communication skills, judgment and decision-making skills
What You’ll Be Doing:
- Subject Matter Expert on implementing APEX code and workflow code end-to-end in Salesforce, identifying dependencies in support of delivery, release, and change management.
- Expert in Salesforce data structures, object structures and partners of extending these things to provide highly customised data storage.
- Partner with all cross-functional teams to determine Salesforce CRM needs.
- Develop customised solutions within the Salesforce platform, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing.
- Own stability of the applications to Engineering standards including, incident management, monitoring, alerting and incident resolution for all aspects of the application.
- Create timelines, set expectations with RevOps and other cross-functional stakeholders.
- Collaborate with Engineering to ensure changes to event implementations and integrations are gracefully handled in the application.
- Maintain the security and data integrity of the application software.
- Research, Diagnose, and Monitor performance bottlenecks.
- Write documentation and provide technical training for cross-functional teams.
- Enjoy working with remote teams and people that have strong opinions
- Excellent verbal and written communication skills
- Excellent leadership and collaboration skills and the ability to lead large projects autonomously.
- Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organisation
- Enjoy working with a diverse group of people who have strong opinions.
- Comfortable not knowing answers, but resourceful and able to resolve issues.
- Strong problem solving and critical thinking skills.
- Strong project management, presentation and public speaking skills.
- Self-starter who’s comfortable with ambiguity, asking questions, and adept at shifting priorities
- Strong customer service skills with proven service mentality
- Strong in documenting business processes and communicating system requirements
Desired Traits, Qualifications, Education and Experience Equivalency
- Be able to make decisions, meet targets and work under pressure.
- Ability to set up, facilitate, and lead service and process improvement sessions with a range of business stakeholders.
- Ability to present to groups of mixed technical understanding.
- Adept at creating visuals to tell a story.
- Ability to build strong trust based relationships.
- Adept at shifting priorities while maintaining a high degree of organisation and control.
- Ability to manage multiple tasks and projects simultaneously.
- Ability to recommend actionable insights from projects and lead projects autonomously.
- Ability to travel to remote sites. (less than 25%).
- Demonstrated ability to work with geographically dispersed teams.
- Ability to learn and understand new ways of doing things.
- Ability to drive standards and best practices for a team or organisation.
- Ability to exercise good judgment within broadly defined practices and policies.
- Ability to lead a team towards high quality decisions when they have differing perspectives and ideas.
- Ability to provide business context for engineers as well as highlight technical challenges for non-engineers.
- Excellent decision-making skills and the ability to work in a collaborative environment, a team player.
Traits of a successful partnership:
- You have a passionate commitment to people and deep empathy for how supporting individuals leads to a stronger company culture.
- You’re Collaborative – It is expected that you will partner with various departments to ensure organisational needs are met and to develop strategic programs.
- You will serve as an Advocate – In the role, you will solicit and listen to concerns, and take an active role in resolving problems.
Preferred Experience/ Minimum Qualifications
- Graduate in Computer Science or a related field, or Professional Qualification/Salesforce Certification
- 4+ years of Salesforce developer experience
- 4 years experience in application development and/or software engineering.
- 2 years of proven continuous improvement analytical experience from a similar role, including project management and business analysis with an excellent understanding of continuous improvement concepts.
- Advanced knowledge of Salesforce CRM platform
- Proficiency with Salesforce Lightning Design System and Salesforce development lifecycle
- Demonstrated proficiency in SQL, Apex, LWC, Java and VisualForce
- Experience with Salesforce Sales, Service and Marketing clouds
- Experience developing customer-facing interfaces, including reports and dashboards, in Salesforce or other systems.
- Strong systems knowledge with the ability to effectively utilise DevOps tools such as Metadata API, GIT, Visual Studio Code, Jenkins, Jira, Confluence, etc.
- Strong understanding of Product development lifecycles.
- Experience with leading and coordinating cross-functional initiatives, conducting interviews and performing analyses to create business cases for projects.
- Experience performing live training sessions for internal and external stakeholders during system and process implementation.
- Must have strong communication skills and possess the ability to interact effectively with co-workers.
- Must have strong leadership skills.
- Additional Salesforce Certifications e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I are highly desirable.
- Salesforce DevOps experience is highly desirable.
- Salesforce Developer Certifications will be given preference.
http://www.fictiv.com/" target="_blank">About Fictiv
Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.
This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.
We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
Apply for this Job
What’s in it for you?
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.
Impact in this Role
The Business Applications team performs a critical function for Fictiv by managing software that is part of the framework used to conduct day-to-day business. This team writes code to provide customised application configuration and data structures, customise workflows, implement monitoring and alerting, secure and control access, and integrate business software with Fictiv platform. Functional areas supported include: Operations, Finance, Sales, Marketing, Engineering, Product, Architecture, and Customer Support. The Business Applications team partners closely with cross functional stakeholders to ensure that business systems software is properly secured and has managed change control to meet each of their needs.
This team sets the stage for ensuring Fictiv's business is delivering on KPIs and goals. This team provides inputs for Fictiv’s strategic decision making.
The Business Applications team implements business software across Fictiv’s departments.
As the Sr. Salesforce Analyst (Sr. Salesforce Application Developer, Specialist) you will partner with the RevOps team, to focus on changes and improvements to Salesforce functionality in support of business needs. You will work with the RevOps core team supporting Salesforce Sales and must be a strategic partner in determining best practices and efficiency gains as it relates to process improvements.
You will work with the Lead Salesforce Analyst to design and implement solutions that meet the technical requirements and business requires outlined by RevOps. You will also analyse project objectives, create customer workflows, and troubleshoot errors. This role requires extensive experience working with Salesforce CRM platforms, application development skills, and the ability to solve complex software problems.
You will be responsible for understanding requirements, defining design, working with other cross-functional teams to create implementation plans, and providing thought leadership for all solutions to meet and exceed RevOps expectations. You will write APEX code and any supporting code required to implement solutions. You will own the stability, security, data accuracy, uptime and issue resolution in Salesforce. You will provide testing plans, unit testing and documentation for all solutions and develop strong cross-functional relations with Product, Engineering and Infrastructure. You will be accountable for following all Fictiv’s Engineering guidelines.
Duck Creek Platform in general, agile/scrum, change orientation and effective communication :
- Responsible for development of complex configuration in Duck Creek application
- Work with Business and subject matter experts to gather and validate the requirements
- Work with development lead on designing solutions
- Provide guidance or mentorship to the team where applicable
- Provide inputs to testing scope and review artifacts
- Provide support to test events and support elevate activities
- Identify, escalate and mitigate challenges in delivery both from technical and functional stand point.
- Designs, develops, troubleshoots, debugs, and implements Duck Creek Rating & Policy to build new insurance products and lines of business that meet all business & technical requirements
- Integrates applications with backend databases, third party API's and other Data sources.
- Researches, tests, builds and coordinates the integration of new products and services per business requirements.
We are looking for Senior Tally Developer to integrate our platform with Tally.
Job responsibilities will be cross-functional - ranging from "clean" coding to architectural changes to client interactions. Over a period of time, you're expected to challenge the existing tech stack and add your baby components to it. A person should be a team player, should have an eye for detail and problem-solving skills.
Requirements:
- 4+ Years of experience as a Tally Developer
- Insightful knowledge in building TDLs for Tally
- Familiarity with Agile development methodologies.
- Do high-level technical design with guidance, functional modeling, break-down of the module by thinking platforms, and re-use.
- Sense of ownership and attention to detail.









