Customer Support

Role & Responsibilities

We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.

Roles and Responsibilities:

Manage the team and the work-

Own a team of multi-disciplinary designers consisting of product designers, visual designers, visual communication designers and researchers.

Along with the design leads, manage various design projects and their priorities.

Help the team in resolving blockers. Ensure the output meets business goals,

deadlines and the quality bar.

Shape up product direction and drive design-led projects-

Take part in ideation, planning and prioritization of our diverse range of products & features keeping the short and long-term goals of the organization in mind.

Find out new directions that we can take in our quest to make payments and finance easy and accessible to all.

Strategise, prioritize and drive design-led projects. Also, help to extend the existing design systems and build new ones.

Mentor, Guide and Lead the Team-

You will be responsible for the growth of the team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.

Raise the Bar-

● You will set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.

Drive and improve the design process-

Iterate upon and improve the design processes to introduce the best practices within the team. Bring in users to the center of the process and encourage design decisions to be backed by user-behavior and data.

Create frameworks and guidelines for the team to deliver better and faster.

Conduct design reviews and status meetings. Facilitate design sprints, workshops, brainstorming sessions.

Prioritize research and design improvement opportunities in a fast-paced, rapidly changing environment.

Share engineering principles to guide

Jd

Job Summary

The Surveillance Support Executive is responsible for monitoring live CCTV feeds, identifying unusual activities, preparing incident reports, and supporting the smooth functioning of 24×7 surveillance operations. The role requires strong attention to detail, quick decision-making, and effective communication while working in a fast-paced monitoring environment.

Key Responsibilities

1. Monitoring & Incident Management

• Monitor live CCTV feeds and surveillance systems in real time.
• Immediately identify and report any suspicious, unsafe, or unusual activities.
• Escalate critical incidents to Team Leads/Managers as per SOP.
• Maintain accurate logs of events and activities throughout the shift.

2. Reporting & Documentation

• Prepare detailed incident reports with timelines, screenshots, and observations.
• Maintain shift-wise documentation, handover notes, and daily activity logs.
• Ensure timely data entry and update of surveillance records.

3. Operational Support

• Support Team Leads in coordinating shift operations.
• Conduct routine system health checks (camera status, connectivity, alerts).
• Report any technical issues related to cameras, NVRs, or monitoring systems.

4. Compliance & SOP Adherence

• Follow all standard operating procedures (SOPs) for monitoring and reporting.
• Adhere to client-specific protocols and confidentiality guidelines.
• Ensure compliance with data security standards.

5. Coordination & Communication

• Communicate proactively with internal teams, technical support, and clients when required.
• Provide clear and timely handovers at shift changes.
• Maintain professional communication at all times.

Required Skills & Qualifications

• Minimum HSC/Graduate in any discipline.
• 0–2 years of experience in CCTV monitoring / BPO / security operations (freshers welcome).
• Strong observation skills with the ability to multitask.
• Basic computer proficiency (MS Office, email etiquette).
• Good verbal & written communication skills.
• Ability to work in 24×7 rotational shifts, including nights.
• Calm and composed under pressure with a high level of integrity.

Preferred Skills

• Experience in remote monitoring / security control room operations.
• Knowledge of CCTV systems, NVR/DVR, and surveillance tools.
• Ability to prepare incident logs and documentation accurately.

Benefits

• 5 days working with rotational weekly offs
• Night shift allowance (if applicable)
• Growth opportunities in surveillance & security operations
• Professional work environment

Job Description

Key Responsibilities:

• Design, develop, test, and deploy high-quality backend solutions using Java and Spring Boot.
• Build and maintain scalable microservices that interact with various data sources and front-end applications.
• Develop RESTful APIs for internal and external consumption.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Collaborate with cross-functional teams including front-end developers, QA, and DevOps.
• Troubleshoot and resolve technical issues across environments.
• Participate in code reviews, unit testing, and integration testing.
• Ensure application performance, uptime, and scale by identifying and resolving bottlenecks.

Required Skills & Qualifications:

• Strong proficiency in Java (8 or higher).
• Hands-on experience with Spring Boot framework.
• Experience in developing RESTful APIs and understanding of HTTP protocols.
• Solid understanding of Microservices architecture and related patterns (e.g., service discovery, circuit breaker).
• Familiarity with relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
• Understanding of containerization tools (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a plus.
• Knowledge of CI/CD pipelines and version control tools like Git.
• Excellent problem-solving skills and attention to detail.
• Good communication and teamwork skills.

Preferred Qualifications:

• Experience with cloud platforms such as AWS, Azure, or GCP.
• Familiarity with message brokers like Kafka or RabbitMQ.
• Exposure to Agile/Scrum development methodologies.

Location: Remote

Type: Full-Time Trainee

Experience: Freshers / Entry-Level

Who We Are

We’re a lean, fast-moving startup on a mission to build cool, scalable web solutions—and we’re looking for a Trainee PHP Developer who’s hungry to learn and ready to dive into real code from day one.

At our place, you won’t be stuck doing repetitive tasks or fetching coffee (unless you want to). You’ll be working side-by-side with experienced devs, building real products, making mistakes, fixing them, and growing fast.

What You'll Be Doing

• Learn the ropes of PHP development, including working with MySQL, APIs, and web services
• Build, test, and improve small features and internal tools
• Collaborate with developers, designers, and product folks
• Experiment, ask questions, break things, and help fix them
• Get hands-on with code reviews, Git workflows, and modern dev tools
• Learn frameworks like Laravel or CodeIgniter (we’ll help!)

What We're Looking For

• A solid foundation in PHP (even basic is fine—you’ll grow here)
• Some exposure to HTML, CSS, and JavaScript
• A learning mindset—we care more about curiosity than experience
• Willingness to try, fail, ask, and try again
• Bonus: You’ve played around with a PHP project or tried building something on your own

What You’ll Get

• Real learning, not just tasks
• Mentorship from passionate devs
• Flexible hours, casual vibes, and startup energy
• Access to paid learning resources (courses, tools, etc.)
• A chance to convert into a full-time junior developer

Eligibility

• Fresh graduates or final-year students (CS/IT or related fields preferred)
• Self-taught developers are welcome too

Required Skills 

1) Good experience in Angular Latest Versions 

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

What will you do? (but not limited to)

• Design, develop, and maintain our mobile applications using either Flutter or React Native, ensuring high performance and responsiveness across both Android and iOS platforms.
• Collaborate closely with the product and development teams to design and develop innovative features that align with our mission and user needs.
• Write clean, maintainable, and efficient code that adheres to industry best practices, and conduct code reviews to uphold high-quality code.
• Troubleshoot, debug, and upgrade the software to ensure optimal performance, security, quality, and responsiveness of applications.
• Lead and mentor junior developers, fostering a culture of continuous learning, innovation, and improvement.
• Drive architectural decisions and lead efforts to scale and improve our codebases.
• Work closely with stakeholders to understand and address their needs, translating business requirements into technical solutions.

Who can apply?

• Minimum 3 years of experience as a Mobile Application Developer with a proven track record in developing and deploying mobile applications for both Android and iOS platforms.
• Proficiency in React Native, with a deep understanding of cross-platform mobile development and app architecture.
• Strong knowledge of JavaScript (for React Native), and familiarity with native build tools, like XCode, Gradle, Android Studio, IntelliJ, and other IDEs.
• Strong problem-solving skills, with an ability to think algorithmically and a keen eye for debugging and optimizing code.
• Experience with app development languages such as Swift, Kotlin, or Objective-C and with utilizing RESTful APIs for backend integration.
• Proficient understanding and utilizing code versioning tools, such as Bitbucket.
• Experience in a startup environment and building products from scratch is highly preferred.
• Excellent communication skills, with the ability to lead and inspire a team.
• Strong project management skills, with experience in agile methodologies.
• Demonstrated ability to make sound decisions based on a balance of data, experience, and judgment.

What is the work?

• You will be a part of Technology Team, involved in all the stages of architecture to development of our web based applications product.
• Designing and developing applications using Microsoft Technologies (ASP.NET MVC, C#, ASP.NET Core) with Angular or React JS
• Writing detailed programs through discussion with clients, clarifying what actions the program is intended to perform

What skills and experience are we looking for?

• Minimum 3 years of working experience in .NET based application.
• Must have knowledge with Asp.net Core 2.0 or higher, Web API & C#.
• Must have atleast 1 year of current working experience into asp.net core along with either Angular or React JS.
• A good understanding of modern front-end web development techniques including HTML5, CSS3, JavaScript, knockout, angular, react js, and jQuery libraries.

• Experience of debugging and troubleshooting websites and web applications.

• Knowledge of Azure and DevOps process and worked with 'Source control' (SVN/TFS/GIT/VSTS).
• Knowledge of Agile Development Methodologies like SCRUM.
• Willingness to learn and improve.
• Should possess strong problem-solving skills.
• Good Communication skills
• Has the ability to do multitasking and assist others by maintaining strong communication with colleagues and clients .