Responsibilities
- To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
- To identify and convert the opportunities for cross-selling (banking products).
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Requirements
- Graduate
- Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
- Excellent communication skills – Verbal & Written.
- Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
- Flexible to get scattered 8 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
- Should be able to establish rapport quickly with peers, managers & customers.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kotak Mahindra Bank
About
Company social profiles
Similar jobs
Amazon Web Services (AWS)REVIEW CRITERIA:
MANDATORY:
- Strong Hands-On AWS Cloud Engineering / DevOps Profile
- Mandatory (Experience 1): Must have 12+ years of experience in AWS Cloud Engineering / Cloud Operations / Application Support
- Mandatory (Experience 2): Must have strong hands-on experience supporting AWS production environments (EC2, VPC, IAM, S3, ALB, CloudWatch)
- Mandatory (Infrastructure as a code): Must have hands-on Infrastructure as Code experience using Terraform in production environments
- Mandatory (AWS Networking): Strong understanding of AWS networking and connectivity (VPC design, routing, NAT, load balancers, hybrid connectivity basics)
- Mandatory (Cost Optimization): Exposure to cost optimization and usage tracking in AWS environments
- Mandatory (Core Skills): Experience handling monitoring, alerts, incident management, and root cause analysis
- Mandatory (Soft Skills): Strong communication skills and stakeholder coordination skills
ROLE & RESPONSIBILITIES:
We are looking for a hands-on AWS Cloud Engineer to support day-to-day cloud operations, automation, and reliability of AWS environments. This role works closely with the Cloud Operations Lead, DevOps, Security, and Application teams to ensure stable, secure, and cost-effective cloud platforms.
KEY RESPONSIBILITIES:
- Operate and support AWS production environments across multiple accounts
- Manage infrastructure using Terraform and support CI/CD pipelines
- Support Amazon EKS clusters, upgrades, scaling, and troubleshooting
- Build and manage Docker images and push to Amazon ECR
- Monitor systems using CloudWatch and third-party tools; respond to incidents
- Support AWS networking (VPCs, NAT, Transit Gateway, VPN/DX)
- Assist with cost optimization, tagging, and governance standards
- Automate operational tasks using Python, Lambda, and Systems Manager
IDEAL CANDIDATE:
- Strong hands-on AWS experience (EC2, VPC, IAM, S3, ALB, CloudWatch)
- Experience with Terraform and Git-based workflows
- Hands-on experience with Kubernetes / EKS
- Experience with CI/CD tools (GitHub Actions, Jenkins, etc.)
- Scripting experience in Python or Bash
- Understanding of monitoring, incident management, and cloud security basics
NICE TO HAVE:
- AWS Associate-level certifications
- Experience with Karpenter, Prometheus, New Relic
- Exposure to FinOps and cost optimization practices
We are looking for a proactive and enthusiastic Pre-Sales Intern to join our team. You’ll work closely with our Sales team and hiring managers to support day-to-day operations while learning the inner workings of a fast-paced startup.
Key Responsibilities:
- Make outbound calls to potential leads (data provided)
- Qualify leads based on predefined criteria
- Schedule product demos with the Business Development Manager (BDM)
- Maintain and update lead records in CRM or tracking sheets
- Follow up with leads via phone, email, or WhatsApp
- Share key lead insights and feedback with the sales team
- Assist with basic market or competitor research
- Maintain confidentiality of client and lead information
Skills in the spotlight:
- Strong interest in Sales functions.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Ability to manage multiple tasks and meet deadlines.
What We Offer
- Hands-on learning with a growing tech startup.
- Opportunity to work on real-time recruitment and HR strategy projects.
- Flexible working hours and hybrid work model.
- Mentorship from experienced Sales professionals.
- Certificate of completion and recommendation letter based on performance.
Job Type: Internship
Contract length: 3 months
HTML/CSS
React.js
Angular (2+)
AngularJS (1.x)Job Title:
Front-End UI Software Developer
📍 Location: CoKarma, Madhapur, Hyderabad
🕘 Work Mode: On-site (Monday to Friday)
🏢 Department: Product Engineering
About Telebu:
Founded in 2003, Telebu Communications is a 20+ year-old technology-driven, product-based company that helps enterprises build better relationships with their customers and employees. We offer cutting-edge communication tools across SMS, Voice, Video, and Chat via APIs, SDKs, and SaaS platforms.
With offices across India, the Middle East, and the US, we are committed to delivering seamless and scalable communication solutions to clients globally.
Role Overview:
We are looking for a Front-End UI Software Developer with a keen eye for detail, design sensibility, and technical proficiency. You’ll collaborate with UX designers and backend developers to bring stunning and intuitive interfaces to life for our communication products.
If you’re passionate about crafting clean, scalable, and responsive web interfaces — we’d love to meet you.
Key Responsibilities:
- Build and maintain responsive user interfaces using HTML5, CSS3, and JavaScript.
- Develop front-end features using React.js, Angular, or any modern front-end framework.
- Work closely with product designers and backend developers to implement sleek and user-centric UI designs.
- Optimize components for maximum speed and scalability.
- Ensure cross-browser compatibility and mobile responsiveness.
- Debug UI-related issues and improve application performance.
- Stay up to date with the latest UI/UX trends, front-end technologies, and coding practices.
Key Requirements:
- 1–3 years of experience in front-end development.
- Proficient in HTML5, CSS3, and JavaScript.
- Hands-on experience in React.js, Angular, or Vue.js.
- Experience with RESTful APIs and integrating UI with backend systems.
- Familiarity with version control tools like Git.
- Knowledge of UI frameworks like Bootstrap or Material UI is a plus.
- Strong understanding of responsive and adaptive design principles.
- Good communication skills and team spirit.
Perks & Benefits:
- 5-day work week (Monday to Friday)
- Dynamic work culture with exposure to global projects
- Office location in the heart of Hyderabad’s tech hub – CoKarma, Madhapur
- Opportunity to work on impactful, large-scale communication products
Job description
We are hiring a dynamic Business Development Associate / Business Development Manager experienced in the Online Bidding platform - UPWORK .
Only local candidates of Kolkata needs to apply
The current position requires the following skills:
Marketing Skills
● Very strong communication skills
● Fluent in English (written and spoken)
● Understanding of general IT outsourcing business
● Experienced in working with different bidding sites - Upwork, Freelancer, etc
● 2 - 6 years Experience in handling international clients (US, UK, EU)
● Writing proposals, deciding costing, estimation, online bidding, and negotiations
● Strong presentation and business analysis skills
● Basic awareness of web and app development (you don't need to be a coder)
● Ability to liaise with project managers and technical team leaders Soft Skills
● Outstanding Team player
● Delivery Oriented
● Adaptable to challenges
● Problem solverRequired Candidate profile
● Must have experience in bidding/working on online portals/marketplaces like Upwork /Freelancer.
● Freshers can also apply
● Must have worked with international clients (UK, US, EU)
● Fluent in English (written and spoken)
Perks and Benefits
Additional huge monthly Incentive based on performance
Role: Business Development Executive (BDE)
JD for APPS DBA. – Years of Exp 6-8
Job Description:
- Should support R12.2, Cloning, Patching, ADOP, Shared appl top, SSL/TLS.
- WebLogic, OAM, OIM, registration
- Experienced with Oracle RAC, supporting multi tenant architecture, CDB, PDB
- Installation and Upgrade of Application and Database
- Performance tuning at Apps, DB level,
- Troubleshooting skills, identifying root cause analysis
- Supporting other oracle and 3rd party technologies, from start, stop and basic maintenance, OBIEE, OBI, SOA services
- Oracle Certification
- Database RMAN backups, restores and recoveries
- OEM monitoring, identifying performance issues.
- Unix, Linux basic support, shell scripting.
- Preferable to have knowledge in OCI.
Candidate should have 5-7 years of experience in both manual and automation testing. Candidate should have atleast one year experience as a lead of a QA team.
Candidate should be self motivated and passionate and should have clear understanding of agile/scrum processes
Java
Spring Boot
NodeJS (Node.js)As the Head of Engineering, you will build and interact with the entire engineering team to
solve problems and build the entire learning platform. This will involve working on building
the learning management system, content management systems and to build the online live class platform. This includes building the backend platform and frontend journeys for
customers.
.
Roles and responsibilities:
• Building the product architecture for performance and scalability of the end-to-end
product
• Recruiting, mentoring and training junior developers
• Working in close coordination with the founder to implement various business-related
objectives of the company.
• End to end delivery of new features
• Design, develop and own components of a highly scalable education platform
• Constantly strive to improve software development process and team productivity.
• Lead module development independently
• Working with Product Team/ Sales Team to make both the ends of business meet
• Ensuring best of design processes to ensure better user experience, higher
engagements, and root cause elimination of technical issues.
• Out of many tools and technologies, you must be excellent at Java, MongoDb /
MERN Stack & React Native to build Web Application & Mobile Application for the
organization
Required background, Knowledge, Skills and Abilities
• 5-8 years of experience in building products end-to-end; preferably at least 3 years
with building products from scratch and getting the 0-1 journey
• Tech Stack (Node.js, React Native, React.js, AWS, MongoDB)
• Ability to code and build the product on their own with assistance from junior
developers
• Strong knowledge of Performance optimization
• Strong Object-oriented Programming concepts, data structure and algorithms
• Experience in developing scalable, fault-tolerant, distributed backend services
• Experience with prevalent design patterns and advanced system designing
• Good experiences with databases and Schema design. Knowledge of NoSQL
databases
• Strong Problem-Solving skills and communication skills
• Frugal approach to problem solving and product building process
• B.E/B.Tech/M.Tech Computer Science or related field
Who can Apply:
• Are available for full time in office (Bangalore)
• Have relevant skills and interests
Other Rewards:
• Opportunity to step up and become a leader, to, have full-ownership of the work and
to create impactful global products
• A chance to work alongside the leadership team from Harvard and IIT
• Competitive market-standard compensation
Data ScienceLead QA: more than 5 years experience , led the team of more than 5 people in big data platform, should have experience in Test Automation framework, should have experience of Test process documentation
HTML/CSSWhat you'll be doing :
-
You'll be creating the best-in-class mobile designs for users on the Android platform, including visual & motion graphics, flash animation to explain the concepts.
-
Asset creations, icon design, for the final deliverable for the release of the phone.
-
You'll be continuously keeping an eye on the latest user interactive designs and leveraging those in one's own and the team's work as necessary.
-
Create a look consistent with all of Indus OS while pleasing our users.
-
Present the user interface visually so information is easy to read, easy to understand and easy to find.
Your Profile :
-
Candidate with 4+ years experience.
-
B.des, M.des from IIT(IDC) /NID/ Symbiosis/ MIT/ other design colleges.
-
Creative and imaginative-, loves to explore.
-
Ability to translate a concept into a visual form that explains the concept and able to give justification for each design decision.
-
Strong penchant towards all things technology
-
Comfortable presenting ideas and designs
-
Capable of working within deadlines in a fast-paced environment, often on multiple projects
-
Exceptional understanding of the graphic and the functional aspects of design and the ability to execute both
-
A strong and creative portfolio with varied projects (this is important to evaluate the capabilities of interested candidates)
-
Proficient with Adobe design software (Photoshop, Illustrator, Dreamweaver, Flash)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon