Customer Support

JOB DESCRIPTION:

Location: mumbai

Mode of Work : 3 days from Office

DSA(Collections, Hash maps, trees, Linkedlist and Arrays, etc), Core Oops concepts(Multithreading, Multi Processing, Polymorphism, Inheritance etc) Annotations in Spring and Spring boot, Java 8 Vital features, database Optimization, Microsevices and Rest API

• Design, develop, and maintain low-latency, high-performance enterprise applications using Core Java (Java 5.0 and above).
• Implement and integrate APIs using Spring Framework and Apache CXF.
• Build microservices-based architecture for scalable and distributed systems.
• Collaborate with cross-functional teams for high/low-level design, development, and deployment of software solutions.
• Optimize performance through efficient multithreading, memory management, and algorithm design.
• Ensure best coding practices, conduct code reviews, and perform unit/integration testing.
• Work with RDBMS (preferably Sybase) for backend data integration.
• Analyze complex business problems and deliver innovative technology solutions in the financial/trading domain.
• Work in Unix/Linux environments for deployment and troubleshooting.

Required Skills & Experience:

• 3– 7 years of strong hands-on experience in Core Java, Spring boot, microservices, data structures.
• Deep understanding of Object-Oriented Programming (OOP), data structures, algorithms, and design patterns.
• Proven experience with Spring, CXF, and REST/SOAP web services.
• Solid understanding of microservices architecture and distributed systems.
• Experience working with Sybase or other relational databases.
• Expertise in multithreading, concurrency, and high-throughput server-side development.
• Exposure to capital markets, sales & trading platforms, or similar financial services applications.
• Good working knowledge of Unix/Linux environments.
• Experience in solution architecture and design documentation is a strong plus.
• Strong problem-solving skills, analytical thinking, and a proactive attitude.
• Excellent communication and interpersonal skills to work effectively with global teams.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Previous experience in investment banking, capital markets, or financial technology domains.

 For more details:

Website: www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

LinkedIn: Wissen Technology

Job Overview:

The BMS Project Manager is responsible for the management of Building Management System projects from design to completion. This role involves overseeing the design, installation, and commissioning and handing over of BMS solutions, ensuring all technical, quality, and safety standards are met. The Project Manager will collaborate with Consultants, PMC, clients, engineers, Internal team and Sub-contractors to ensure timely and cost-effective delivery of BMS systems that meet the required specifications.

Responsibilities:

• Execute the BMS projects, including scope definition, project timelines, budgets, and resource allocation.
• Coordinate with internal teams, subcontractors, and clients to ensure all project deliverables are met.
• Develop detailed project plans, schedules, and work breakdown structures.
• Perform risk assessments and develop mitigation strategies.
• Manage and lead a team of engineers, technicians, Sub-contractor and other staff involved in the BMS project.
• Ensure effective communication and collaboration between project stakeholders, including clients, consultants, and contractors.
• Conduct regular team meetings to track progress and resolve issues.
• Work closely with design engineers to ensure that the BMS design meets client requirements and industry standards.
• Review technical specifications and drawings for the installation of BMS systems.
• Oversee the procurement of BMS equipment and materials, ensuring quality, cost-effectiveness, and on-time delivery.
• Ensure all required certifications and compliance with regulations for the BMS systems are met.
• Monitor the progress of the project to ensure it is on schedule and within budget.
• Ensure that all work meets quality standards and industry regulations.
• Oversee the commissioning process and troubleshoot issues during system testing.
• Maintain regular communication with clients/Consultants, providing updates on project status, milestones, and potential challenges.
• Prepare Daily progress reports, including financial summaries, timelines, and project performance.
• Address client concerns and provide solutions to any technical or operational issues.
• Ensure all safety protocols are followed during the installation and commissioning of BMS systems.
• Comply with local and international building codes, regulations, and standards.
• Manage the project closeout process, ensuring all deliverables are completed and handed over to the client.
• Prepare and review final documentation, including system manuals, warranties, and certificates.
• Conduct post-project evaluations to assess performance and identify areas for improvement
• Minimum 8 years of experience managing BMS or similar building automation projects.
• Proven experience in managing large teams and large-scale projects.
• Strong understanding of building systems, HVAC, lighting, energy management, and related technologies.
• Experience with BMS platforms (e.g., Johnson Controls, Honeywell, Siemens, Trane etc).
• Strong leadership and interpersonal skills.
• Excellent communication skills (written and verbal).
• Problem-solving abilities and attention to detail.
• Ability to handle pressure and meet deadlines.

EDI Developer / Map Conversion Specialist

Role Summary:

Responsible for converting 441 existing EDI maps into the PortPro-compatible format and testing them for 147 customer configurations.

Key Responsibilities:

• Analyze existing EDI maps in Profit Tools.
• Convert, reconfigure, or rebuild maps for PortPro.
• Ensure accuracy in mapping and transformation logic.
• Unit test and debug EDI transactions.
• Support system integration and UAT phases.

Skills Required:

• Proficiency in EDI standards (X12, EDIFACT) and transaction sets.
• Hands-on experience in EDI mapping tools.
• Familiarity with both Profit Tools and PortPro data structures.
• SQL and XML/JSON data handling skills.
• Experience with scripting for automation (Python, Shell scripting preferred).
• Strong troubleshooting and debugging skills.

Job Title: IT Head – Fintech Industry

Department: Information Technology

Location: Andheri East

Reports to: COO

Job Type: Full-Time

Job Overview:

The IT Head in a fintech company is responsible for overseeing the entire information technology infrastructure, including the development, implementation, and maintenance of IT systems, networks, and software solutions. The role involves leading the IT team, managing technology projects, ensuring data security, and ensuring the smooth functioning of all technology operations. As the company scales, the IT Head will play a key role in enabling digital innovation, optimizing IT processes, and ensuring compliance with relevant regulations in the fintech sector.

Key Responsibilities:

1. IT Strategy and Leadership

• Develop and execute the company’s IT strategy to align with the organization’s overall business goals and objectives, ensuring the integration of new technologies and systems.
• Lead, mentor, and manage a team of IT professionals, setting clear goals, priorities, and performance expectations.
• Stay up-to-date with industry trends and emerging technologies, providing guidance and recommending innovations to improve efficiency and security.
• Oversee the design, implementation, and maintenance of IT systems that support fintech products, customer experience, and business operations.

2. IT Infrastructure Management

• Oversee the management and optimization of the company’s IT infrastructure, including servers, networks, databases, and cloud services.
• Ensure the scalability and reliability of IT systems to support the company’s growth and increasing demand for digital services.
• Manage system updates, hardware procurement, and vendor relationships to ensure that infrastructure is cost-effective, secure, and high-performing.

3. Cybersecurity and Data Protection

• Lead efforts to ensure the company’s IT infrastructure is secure, implementing robust cybersecurity measures to protect sensitive customer data, financial transactions, and intellectual property.
• Develop and enforce data protection policies and procedures to ensure compliance with data privacy regulations (e.g., GDPR, CCPA, RBI, etc.).
• Conduct regular security audits and vulnerability assessments, working with the security team to address potential risks proactively.

4. Software Development and Integration

• Oversee the development and deployment of software applications and tools that support fintech operations, including payment gateways, loan management systems, and customer engagement platforms.
• Collaborate with product teams to identify technological needs, integrate new features, and optimize existing products for improved performance and user experience.
• Ensure the seamless integration of third-party platforms, APIs, and fintech partners into the company’s core systems.

5. IT Operations and Support

• Ensure the efficient day-to-day operation of IT services, including helpdesk support, system maintenance, and troubleshooting.
• Establish service level agreements (SLAs) for IT services, ensuring that internal teams and customers receive timely support and issue resolution.
• Manage incident response, ensuring quick resolution of system failures, security breaches, or service interruptions.

6. Budgeting and Cost Control

• Manage the IT department’s budget, ensuring cost-effective spending on technology, software, hardware, and IT services.
• Analyze and recommend investments in new technologies and infrastructure that can improve business performance while optimizing costs.
• Ensure the efficient use of IT resources and the appropriate allocation of budget to support business priorities.

7. Compliance and Regulatory Requirements

• Ensure IT practices comply with relevant industry regulations and standards, such as financial services regulations, data privacy laws, and cybersecurity guidelines.
• Work with legal and compliance teams to ensure that all systems and data handling procedures meet industry-specific regulatory requirements (e.g., PCI DSS, ISO 27001).
• Provide input and guidance on IT-related regulatory audits and assessments, ensuring the organization is always in compliance.

8. Innovation and Digital Transformation

• Drive innovation by identifying opportunities for digital transformation within the organization, using technology to streamline operations and enhance the customer experience.
• Collaborate with other departments (marketing, customer service, product development) to introduce new fintech products and services powered by cutting-edge technology.
• Oversee the implementation of AI, machine learning, and other advanced technologies to enhance business performance, operational efficiency, and customer satisfaction.

9. Vendor and Stakeholder Management

• Manage relationships with external technology vendors, service providers, and consultants to ensure the company gets the best value for its investments.
• Negotiate contracts, terms of service, and service level agreements (SLAs) with vendors and technology partners.
• Ensure strong communication with business stakeholders, understanding their IT needs and delivering technology solutions that align with company objectives.

Qualifications and Skills:

Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (Master’s degree or relevant certifications like ITIL, PMP, or CISSP are a plus).

Experience:

• 8-12 years of experience in IT management, with at least 4 years in a leadership role, preferably within the fintech, banking, or technology industry.
• Strong understanding of IT infrastructure, cloud computing, database management, and cybersecurity best practices.
• Proven experience in managing IT teams and large-scale IT projects, especially in fast-paced, growth-driven environments.
• Knowledge of fintech products and services, including digital payments, blockchain, and online lending platforms.

Skills:

• Expertise in IT infrastructure management, cloud services (AWS, Azure, Google Cloud), and enterprise software.
• Strong understanding of cybersecurity protocols, data protection laws, and IT governance frameworks.
• Experience with software development and integration, particularly for fintech platforms.
• Strong project management and budgeting skills, with a track record of delivering IT projects on time and within budget.
• Excellent communication and leadership skills, with the ability to manage cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced, high-pressure environment.

Community/ Public Relations Manager

Job Description

We are seeking an enthusiastic and competent Community/ Public Relations Manager to join our HR team on an immediate basis. 

As a Community Manager, you will be responsible for day-to-day engagement activities for employees. To build online & offline forums & increase the participation of employees. If you feel you are a person who can handle & engage people easily, so take a chance to Join our Team.

Roles & Responsibilities

• Set, Plan & Implement various engagement activities.
• Defining & developing a community Management Strategy.
• Organizing various Community building initiatives to cultivate & grow participation in various community Forums.
• Creating Content such as blogs, posts, articles, newsletters, and material for social media channels.

What we are looking for

• At least 0 to 8 years of related experience in Community/ Public Relation Management or Event Management, with product-based or start-up will be plus.
• Degree: MBA with Event Management as specialization will be added on
• Having prior experience with Community Management.
• You are a people person and can empathize and build rapport with others easily.
• You have strong interpersonal skills and can build relationships with and influence stakeholders.
• You have event management skills and can handle several multiple responsibilities in a dynamic, evolving environment.
• You are adept at managing social media.
• You have excellent written & verbal communication skills and can generate impact content.
• You are organized and able to juggle multiple priorities and deliverables.
• Should be people-oriented and results-driven.
• Excellent verbal and written communication skills, with active listening and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company.

SALARY - 50-70 LPA

BeBetta is a social sports betting platform based in India, redefining the way fans engage with sports. BeBetta offers a gamified sports betting experience, allowing users to bet on live matches, challenge friends, and win rewards—all without spending real money. Our platform is designed to foster a passionate community of sports enthusiasts, enhancing the excitement of every game. 

Job Summary 

We are seeking a visionary Chief Technology Officer (CTO) to lead our technology department, driving innovation and scaling our platform to new heights. The CTO will be responsible for our overall technology strategy, developing new features, ensuring system reliability, and keeping the user experience at the forefront. As a key member of the executive team, you will work closely with the CEO and other leaders to align technology initiatives with business goals, ultimately enhancing user engagement and growth. 

Responsibilities: 

• Define and execute the technology strategy in alignment with the company’s objectives and market trends. 
• Lead the engineering team to deliver scalable, innovative, and secure solutions that enhance the user experience. 
• Foster a culture of innovation within the technology team, encouraging experimentation and the exploration of new technologies. 
• Oversee the development and maintenance of the platform's architecture, ensuring efficiency, scalability, and security. 
• Collaborate with product management to define product vision, roadmaps, and development priorities. 
• Manage technology budgets and time frames to ensure timely delivery of technological initiatives. 
• Ensure compliance with all regulatory, security, and privacy standards relevant to the online gaming and betting industry. 
• Drive continuous improvement in the company’s technology stack and technical processes. 
• Establish strategic partnerships and relationships with technology providers, vendors, and other industry players. 

Requirements: 

• Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. 
• Proven experience as a CTO, VP of Engineering, or in a similar leadership role within a technology-driven company, preferably in the gaming, social networking, or fintech sectors. 
• Demonstrable experience in building and scaling high-performance engineering teams. 
• Strong background in developing scalable mobile and web applications, with a deep understanding of cloud infrastructure, databases, cybersecurity, and modern software development practices. 
• Excellent leadership and communication skills, with the ability to inspire and motivate teams. 
• Strategic thinker with a knack for innovation and a passion for technology’s role in business growth. 
• Knowledge of the sports betting industry and its regulatory environment is a plus. 

What We Offer: 

• The opportunity to be a part of a fast-growing startup with a dynamic and inclusive culture. 
• A pivotal role in shaping the future of sports engagement in India and beyond. 
• Competitive compensation, including equity options. 
• A platform to innovate and impact the lives of millions of sports fans. 

 We are seeking a highly skilled and motivated Digital Marketing Associate with at least 2 years of experience in Pay-Per-Click (PPC) advertising. The ideal candidate will have a strong understanding of PPC strategies, campaign management, data analysis, and optimization techniques. As a PPC Specialist, you will be responsible for managing and optimizing our PPC campaigns to drive targeted traDevelop, implement, and manage PPC campaigns across various platforms such as Google Ads, Bing Ads, social media advertising and Native.

- Conduct keyword research to identify high-value keywords and develop effective revenue

- Monitor campaign performance, budget allocation, and keyword bids to ensure optimal performance and cost efficiency.

Analyze campaign data and generate actionable insights to improve campaign performance, including adjustments to bidding strategies, ad placements, and targeting.

ffic, conversions, and ROI.

Corporate Sales Executive.

Preparing sales pitches and relevant collateral

● Doing a thorough mapping of potential clients and effectively prioritizing them and then charting the

sales strategy/approach

● Building strong interpersonal relationships with key client decision-makers (middle/senior

management)

● Making effective sales presentations based on the identified needs of the prospects and handling

• Leads a project end-to-end and collaborates across functions. Drives planning, estimation and execution.
• Understands requirements well and comes up with efficient design
• Develops complex, well backed and bug-free products. Estimates accurately.
• Takes well-reasoned tech decisions keeping in mind goals and trade-offs
• Becomes a go-to person in more than one area. Provide technical mentoring to team
• Communicates clearly, gets clarifications and establishes expectations for all parties
• Helps establish SDLC best practices and high standards of code quality
• Demonstrates excellent problem solving & debugging skills
• Proactively identifies and resolves issues in requirements, design and code
• Perform peer code reviews and help us all get better.