Cutshort logo
Kotak Mahindra Bank logo
Customer Support
Kotak Mahindra Bank's logo

Customer Support

Agency job
0.6 - 2 yrs
₹2L - ₹5L / yr
Mumbai, Noida, Pune
Skills
Customer Support
Customer Relationship Management (CRM)
Customer Service
Business relationship management
BPOS
Business Process Outsourcing (BPO)

Responsibilities

  • To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
  • To identify and convert the opportunities for cross-selling (banking products).
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
  • Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
  • Complete the logs specified by the process (End-of-day target).
  • Adherence to Information Security norms & quality process norms.
  • To be aware of and comply with any updates about the process.
  • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.


Requirements

  • Graduate
  • Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
  • Excellent communication skills – Verbal & Written.
  • Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
  • Flexible to get scattered 8 Week Offs in a month with 9 hours shift
  • Good listening skills and strong communication abilities.
  • Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
  • Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
  • Should be able to establish rapport quickly with peers, managers & customers.



Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Kotak Mahindra Bank

Founded
Type
Size
Stage

About

About Kotak Mahindra Group: Established in 1985, the Kotak Mahindra Group is one of India's leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group's flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company's website at http://www.kotak.com
Read more

Company social profiles

linkedin

Similar jobs

Noida, Pune, Navi Mumbai
1 - 3 yrs
₹2L - ₹7L / yr
skill iconJava
Hibernate (Java)
J2EE
Struts
Spring
+3 more

Develop, record and maintain cutting edge web-based J2EE, JAVA applications.

Experience on Java Spring Framework is required.

Experience on Hibernate is required.
Experience on REST Services is required.

Object-oriented programming, design, and patterns.

Strong proficiency with:Relational database concepts and data modeling.
Good communication skills to interact with customer, understand their requirement, effectively record the requirement and implement the same. 

Read more
EnterpriseMinds
at EnterpriseMinds
2 recruiters
phani kalyan
Posted by phani kalyan
Mumbai
5 - 7 yrs
Best in industry
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Microservices

Skill:  Java Developer – Mumbai

Job Description: 

 4.5 -8 years of Experience 

  • Java 8
  • Spring boot
  • API development
  • MVC architecture
  • web services
  • OOPS
Read more
Anarock Technology
at Anarock Technology
1 video
3 recruiters
Arpita Saha
Posted by Arpita Saha
Bengaluru (Bangalore)
4 - 7 yrs
₹5L - ₹12L / yr
skill iconDocker
Terraform
skill iconAmazon Web Services (AWS)
skill iconKubernetes
DevOps
+2 more

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.

ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

 

Must have-

 

  • Knowledge of Docker
  • Knowledge of Terraforms
  • Knowledge of AWS

 

Good to have -

  • Kubernetes
  • Scripting language: PHP/Go Lang and Python
  • Webserver knowledge
  • Logging and monitoring experience
  • Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc. 
  • Build and maintain highly available production systems.
  • Must know how to choose the best tools and technologies which best fits the business needs. 
  • Develop software to integrate with internal back-end systems.
  • Investigate and resolve technical issues.
  • Problem-solving attitude.
  • Ability to automate test and deploy the code and monitor. 
  • Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.
  • Lead and guide the team in identifying and implementing new technologies.

 

 

Skills that will help you build a success story with us

 

  • An ability to quickly understand and solve new problems
  • Strong interpersonal skills
  • Excellent data interpretation
  • Context-switching
  • Intrinsically motivated
  • A tactical and strategic track record for delivering research-driven results

 

Quick Glances:

 

 

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

Read more
Widu Holidays
Dilshad J I
Posted by Dilshad J I
Kochi (Cochin)
1 - 4 yrs
₹2L - ₹3.6L / yr
Communication Skills
Team Management
Responsibilities
  • Achieving Stretched Targets In A Result-Focused Environment.
  • Making Powerful Sales Presentations Resulting In High Conversion Ratio.
  • Handling Objections And Resolving Member/ Customer Conflicts By Constantly Connecting With Them Through Member Meetings.
  • Maintaining Strong Client Relationship And High Level Of Customer Service.
  • Preparing Pre-Sales Proposals For Prospective Clients.
  • Identifying Potential Customers And New Business Opportunities Within And Outside The Venue.
  • Keeping Abreast With The Organization's Products And Services.
  • Maintaining Consistent Average Productivity.
  • Provide Necessary Support In Booking First Time Holiday For New Members And Generate Quality Referrals From Them.
  • Qualifications -1 To 5 Years' Quota Carrying Sales Experience
  • Experience And Working Knowledge Of CRM Systems
  • Demonstrable Track Record Of Over-Achieving Quota
  • Strong Written And Verbal Communication Skills
Read more
Appitsimple infotek Pvt. Ltd.
Ahmedabad
1 - 4 yrs
₹2L - ₹4L / yr
skill iconCodeIgniter
skill iconPHP
skill iconLaravel
If you believe that PHP is your ultimate weapon with which you can conquer the web., If you feel that our company would be the right place to let your creative juices flow. Exp : 1 yr + (PHP)Desired Profile : - Hand on experience and knowledge in PHP Framework.- 1-2 years of Object Oriented programming experience in PHP.- Should have knowledge in any frame work.- Must have experience in Mysql database.- Must be proficient in CSS, HTML, Javascript, MySQL, AJAX, JQuery.- Should have knowledge in Source Version Control Tool (Git) etcInterested Candidates kindly apply or Ring on 9725992354HR ExecutiveKarishma Sharma
Read more
company logo
Agency job
via infoline LLC by PS International Infoservices
Mumbai
3 - 4 yrs
₹4L - ₹5L / yr
SQL
MySQL
SQL server
Database Developer
MS SQLServer
+1 more

Position : Database Programmer:

 

Job Description / Required Skills

  • Strong experience in Database design for complex web and mobile application, including writing complex store procedures, function, triggers and ad-hoc queries.
  • Hands-on development experience with T-SQL.
  • Strong experience on Database designing, normalization, optimization and performance tuning.
  • Experience in advanced SQL programming, problem-solving and analytical skills.
  • Experience in security, troubleshooting and optimizing the performance of databases and stored procedures.
  • Experience in Refactoring/troubleshooting existing databases as needed.
  • Deep understanding of referential integrity and indexing.
  • Assisting with production database issues and helping to troubleshoot and isolate the root cause of issues and provide issue resolution by interacting with Developers.
  • Ability to estimate development tasks accurately and meet agreed upon deadlines.
  • Understanding of code promotion, version control and QA procedures.
  • Good Communication skills.

 

Technical Skills:

  • MySql, MS-SQL, SQL Server Management Studio and SQL Server Profiler.
  • PostgreSQL
  • DCL, DDL, DML Scripts.
  • T-SQL, SSRS and SSIS
  • OS Environments: Windows XP/Windows 7, Windows Server 2003/2008

 

Experience         :               3 to 4 years

Qualification       :               B. Tech/BE/MCA/MSC Computers

Location               :               Mumbai

Read more
Navia Life Care
at Navia Life Care
1 video
4 recruiters
Megha Sharma
Posted by Megha Sharma
NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹3L - ₹6L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
Responsibilities
Translate designs and wireframes into high quality code
Design, build, and maintain high performance, reusable, and reliable Java code
Ensure the best possible performance, quality, and responsiveness of the application
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and automatization

Skills:
Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
Familiarity with RESTful APIs to connect Android applications to back-end services
Strong knowledge of Android UI design principles, patterns, and best practices
Experience with offline storage, threading, and performance tuning
Ability to design applications around natural user interfaces, such as touch
Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
Exp with Kotlin if any will be good


NOTE-Must have exp in Java Language .

Required Experience, Skills and Qualifications

Good  knowledge in Java, Programming & Software design principles and expertise in Android application development.

Key Skills:
Knowledge of Android Studio, SDK and Android Application is required.
Read more
ERUDITUS Executive Education
Remote, Mumbai
0 - 10 yrs
₹3L - ₹6L / yr
Content Writing
Design

Interested In Making Career In 'Instructional Design'? Then Let's Connect !!!!

 

We are looking for candidates who would like to explore their career options in InstructionalDesigning (ID). In this new era of online education, Instructional Designers are at the centre of building the next generation of learning and your students have a chance to be part of the future.

The objective of the Emeritus ID Academy is to provide ID training to the selected candidates over 4-5 weeks (approximately one month). They will learn the fundamentals of instructional design from the industry experts and practice ID skills such as storyboarding, visualization and design of the content and so on with support from ID professionals. Post the ID training and completion of their Capstone Project, we'll assess the candidates and onboard them with Emeritus based on their screening results. 

Here's more about Emeritus and the ID academy. About us -Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. 

Emeritus' short courses, degree programs, boot camps, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches educates more than 100,000 students per year across 80 countries. 

Founded in 2015, Emeritus, part of Eruditus Learning Solutions, has more than 1,200 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company has raised over $160 million in capital and is backed by the Chan Zuckerberg Initiative, Sequoia India, Leeds Illuminate, and Prosus Ventures. 
Learn more at Emeritus.org and Emeritus LinkedIn At Emeritus Instructional Design Academy, we aim to provide aspiring instructional designers with the opportunity to: 
  • Learn the science and art of instructional design from industry experts and practitioners.
  • Apply instructional design in hands-on exercises under professional guidance. 
  • Be familiar with the job expectations and attitude in the online education industry.
  • Become industry-ready to kick-start your career as an Instructional Design professional. 
Read more
mobiGesture
at mobiGesture
1 recruiter
Sai Sai
Posted by Sai Sai
Hyderabad
4 - 8 yrs
₹5L - ₹13L / yr
skill iconJavascript
skill iconAngular (2+)

Position Summary:

Job Title: Angular Developer

Experience: 4+ Years  

Mode of Hire: Permanent

Notice Period: Max. 15 - 30 Days (Early Joiners are preferred).

 

What we are looking for?  

Should have overall 4+ years of IT experience

Experience working on Angular (4 and above version)

Experience working on Javascript, JQuery
Experience working on NGRX.

Read more
India Representation Company
NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹2.4L - ₹2.8L / yr
English Proficiency
Interpersonal Skills
Communication Skills
Position: Virtual Assistant (International Process) Job Timings : 9:00 am - 6:00 pm (Monday Friday) Experience Required : 1-2 Years Salary Bracket : 18-22k/month Job Brief : We are looking for a Virtual Assistant for a Canadian immigration company based in Ontario, Canada. As a Virtual Assistant, you will perform various tasks, including processing immigrations files, contacting clients for fulfilling documentation requirements, answering emails and other administrative tasks. It a great opportunity for you to work directly with an international client of IRC. Skills Required : Good communication skills Excellent time management and organization ability Graduate Good Internet skills Excellent phone, email and instant messaging communication skills Confident and outgoing Job Responsibilities: Communicate daily with the client via Skype, email, Whatsapp  Perform various administrative tasks as requested by the client Assist in processing of immigration files Interested candidates can contact on 9899348288
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos