Responsibilities
- To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
- To identify and convert the opportunities for cross-selling (banking products).
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Requirements
- Graduate
- Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
- Excellent communication skills – Verbal & Written.
- Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
- Flexible to get scattered 8 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
- Should be able to establish rapport quickly with peers, managers & customers.
About Kotak Mahindra Bank
About
Similar jobs
Qualifications:
- Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
- Strong understanding of branding principles, design, and marketing strategies.
- Excellent communication and presentation skills.
- Results-driven with a track record of meeting or exceeding sales targets.
- Ability to build and maintain strong client relationships.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
This is to inform you that SkillDeck is conducting a Workshop on "OD INTERVENTION (CODIP)" |
Date- 21st, 22nd December 2024 ( Sat / Sunday )
Time- 10 AM - 2 PM
To Register:-
Click here- https://rzp.io/l/486KqT2q
https://theskilldeck.com/courses/od-intervention-program/
CERTIFIED OD INTERVENTION PROFESSIONAL ( CODIP ) - SKILL DECK
You will be able to improve an overall organizational system or task performance using also with Hypothesis Testing with excel.
You will emerge as an OD expert to enhance HR within your organization and take your career in HR to the next level.
-------------------
DATE - 21st, 22nd December 2024
TIME - 10 AM - 2 PM ( BOTH DAYS )
PRICE - 3500/-
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What you'll learn
- Explore an Intervention model for Harnessing the HR.
- Cases for Testing an OD Intervention
- Performance Measurement by Performing Hypothesis with excel
- Make Data Driven Decisions
- Generating the result using the Correlation
- Discover the OD intervention tool kit to create a safe environment where ideation, creativity and innovation are utilized to overcome challenges and pursue.
- Role Analysis Technique
- Identify the different levels within the organization that an Organization Development (OD) intervention can be deployed.
- Identify dialogic and diagnostic Organization Development (OD) and the OD practitioners’ role in faciliting appreciation, curiosity, and inquisitiveness.
- Identify the types of data needed, data collection methods, and data analysis.
- Discover methods of data feedback and action planning.
- OD, Link to Evaluation
Key Responsibilities:
1. Be part of the team responsible for the enterprise grade SAAS platform.
2. Own end-to-end design and development of Product Features.
3. Design and implement software for testability, maintainability, scalability, supportability.
4. Troubleshoot and support field issues, microservices monitoring.
5. Hands-on working on SAAS based applications.
6. Experience with working on scalable, highly available distributed systems.
7. Robust understanding of Agile development along with CI/CD pipeline.
8. Solid understanding of software development Life Cycle.
9. Solid understanding of end to end Application Security and incorporating the same during development.
10. Exposure to micro-services architecture and microservices development frameworks, platform based architecture.
11. Experience in AWS/Azure.
12. Experience in Dockers, and Kubernetes. ECS, EKS, AKS etc
13. Experience with RDBMS such as Postgres(Preferred), MySQL and nosql databases(Desired).
14. Experience in languages such as Python(Preferred), Java.
15. Exposure to development of data platforms for analytics, reporting etc.
16. Exposure to the development of IOT applications is a plus.
Other requirements
1. Proficient in JavaScript, TypeScript, Vue.js(preferred), ReactJS
2. Solid understanding of UI/UX principles, responsive design techniques, and front-end performance optimization.
3. Exposure to the development of API-driven Single Page Applications
4. Exposure to AWS Cloudfront, Akamai etc.
5. Experience in Application monitoring and log management tools.
Contact - Subhra
They consult with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.
To manage customer queries and cold calling for a B2B Website Process in International Market.
Will be responsible for new business development (Acquiring new business ) and maintain relationship with new and existing clients.
Would be dealing in Web/Mobile App and Digital Marketing Domain.
Preparing progress updates and documenting website development processes.
Desired Candidate Profile
Fluency in English is mandatory
Should have minimum 6 months experience in Website process.
Basic knowledge in computer operation.
Learning mindset.
Perks and Benefits
Five days working, saturday & sunday fixed off
Fixed Salary with huge incentive
Growth Opportunity Skills:- Communication Skills, Outbound marketing and International sales
● Generate loan leads from the partnered institutions, open market and through different channels on the field.
● Develop and maintain relationships with partnered institutions and repeat business
and referral/s.
● Arrange and plan events to generate leads, and handle product queries and
service issues in the partnered institutions.
● Meet clients, verify documents, process files, coordinate for sanction /
disbursement of loans, personalized service to clients.
● Ensure the achievement of a given business target in your territory.
Experience: 1year+ in Banking sales such as personal loans, and home loans.
Here is the exciting opportunity to work with one of the top 40 Data and Analytics Company worldwide, as recognized by Gartner.
LinkedIn: InfoCepts: Overview | LinkedIn
Website: https://www.infocepts.com
WFH/WFO/Hybrid (Flexible working mode)
Location: Chennai/Bangalore/Pune/Nagpur
Responsibilities:
- Acting as MicroStrategy expert to advice customers in defining MicroStrategy Roadmap, Security guidelines and MicroStrategy architecture for Complex enterprise systems.
- Working directly with our clients, prospects and partners to deliver high quality business intelligence solutions to our customers
- Working with the management on creating project estimates and resource planning
- Developing and testing detailed functional designs for business solution components and prototypes
- Incorporate best practices and standards in metadata and report/dashboard development
Preferred Background:
- 3+ years of experience on MicroStrategy Desktop, Architect, Web
- Experience on Intelligent Cube Development, Custom widget, visualization development and implementation
- Hands of experience on Project creation, schema objects creation, Development of queries, documents & dashboards with flex based widgets
- Experience using Enterprise manager monitoring, auditing and performance tuning and VLDB settings
- Experience in development & integration which will include setting up configuration management, developing components, peer review, creating unit test plans & performing unit testing
Kindly share your resume along with your details below
Name
Contact Number
Current CTC
Expected CTC
Holding any offer & its package
Last working date / Notice Period
Current Company & Payroll
Total IT Experience
Relevant Experience
Location
Experience: 3-5 Years Experience
Skills:
Swift Language, Sqlite Database
Only Male Candidate
25% Hike on Current salary
Experience in Microsoft Azure Cloud Services, Azure Storage, Azure Development and Configuration, Azure Active Directory (AD), Cosmos DB / Document DB, .NET Core, ASP.NET, C#, MVC
Experience in implementing the Azure services to web apps.
Good knowledge and experience in Microsoft Azure, Cloud Services, Azure Storage, Azure performance optimization
Good experience in developing, configuring, deploying applications using Microsoft Azure
Experience in building services hosted in Microsoft Azure Cloud Services
Good experience in design and development of .NET Core, ASP.NET, MVC, and SQL Server-based web applications
Experience on Containerization, micro service development on Azure is preferred.
Experience in designing web application, REST APIs and database schema
Design & Development Skills .Net, MVC, Angular, Web Services, Web APIs & Power shell scripting
Good understanding of distributed & multi-tenant systems.
Should be able to migrate and integrate cloud services.
In-depth knowledge of design issues and best practices.
Solid understanding of object-oriented programming.
Few words about Unify Technologies: Unify a Digital Engineering company. We help our clients by providing Digital Engineering Services to develop high-quality products. We have extensive experience in software product engineering and a successful track record of delivering on aggressive delivery plans without compromising on the quality in Cloud, Mobile, and Data practices.
Employment Type: Full-Time
Position: Software Development Engineer Test - SDET
Experience, Key Skills and Job location details:
-
Sr SDET: 4-8 Yrs (Web Automation-UI/API + Any Automation Frameworks + TypeScript/ JavaScript/ Java Programming) - 5 Positions - E-Commerce product team, Hyderabad
-
Lead SDET: 8-10 Yrs (Lead Exp, Automation-UI/API + Any Automation Frameworks + TypeScript/ JavaScript/ Java Programming) - 2 Positions - E-Commerce product team, Hyderabad
-
Sr SDET: 5-10 Yrs (Automation + Any Frameworks + Java/ JavaScript/ Python Programming + API/UI Testing) - 4 Positions - Big Data Product team, Hyderabad
Project: Product-Online Marketing, E-commerce Platforms
Joining time: Immediate to 30 days
Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred
Detailed Job Description:
Overview: We’re looking for an Automation Test Engineer with strong programming and Web Automation experience to join the Online Marketplace Services/ Maps Development/ RPA Automation product development Team at Hyderabad and Bangalore.
The Software Test Engineering team is responsible for performing in-scrum, acceptance, integration, system, performance test activities for all Web and Mobile products. This role strives to ensure that test activities are conducted to a high standard aligned with the right business priorities and needs.
Skills Required:
-
For E-commerce Product: Hyderabad
-
Programming: JavaScript/ TypeScript/ Java coding experience - Must
-
Automation: Web Automation Testing (UI/API) - Must, Added advantage: Mobile Automation (Appium)
-
Framework Development: Strong development exp with any of the following Automation Frameworks development experience
-
JavaScript/ TypeScript: Any Automation Framework (Preferred: Webdriver.IO or Cypress.IO or Protractor or Jasmine or Mocha or Nightwatch.JS or CasperJS or Nemo.JS or Jest or Karma or Cypress or Chai or TestCafe)
-
Java: Any Automation Framework (Preferred: BDD, Cucumber, TestNG)
-
For Big Data Product: Hyderabad
-
Programming: JavaScript/ Python/ Java coding experience - Must
-
Automation: Web Automation Testing (UI/API) - Must
-
Framework Development: Strong development exp with any of the Automation Frameworks development experience
-
For RPA Product: Bangalore
-
Programming: JavaScript/ Java coding experience - Must
-
Automation: Web Automation Testing (UI/API) - Must
-
Framework Development: Strong development exp with any of the Automation Frameworks development experience
-
Good experience in developing and maintaining test automation for Web & Mobile Applications.
-
Good to have experience in API Testing preferably Rest Assured
-
Solid understanding of QA tools and automated testing environments
-
Experience in developing end-to-end tests for complex solutions in large-scale enterprise systems Programming Languages.
-
Demonstrated ability to lead technical discussions among software development engineers.
-
Excellent written and verbal communication and presentation skills.
-
Ability to analyze feature requirements, design feature strategies, and selectively automate that test strategy to optimize test coverage, minimize the likelihood of uncaught defects, while maintaining an accelerated feature velocity.
-
Experience working in an Agile Scrum QA environment
Responsibilities:
-
Work from a deep understanding of customer perspectives, Software Engineering and Quality practices
-
Provide expert-level test automation to grow overall test coverage across the Application Solutions (UI, Web Services, and DB).
-
Design, create, document, and/or implement test strategies, test automation, and quality tools and processes.
-
Mentor junior engineers, new team members and apply technical expertise to challenging programming and design problems relating to quality engineering.
-
Investigate and evaluate new testing technologies and products for applications with the environment.
-
Develop new testing tools to make the testing process effective and efficient.
-
Full working knowledge of Github and its best practices as well as and the CI/CD process
- Bachelor/Diploma in Fine Arts or Multimedia Institution.
- Experience of 6+ years as Sr. Visualizer or Art Director in Creative/Ad Agency or Design Firm
- Hands-on experience in CorelDraw, Photoshop, Illustrator, InDesign.
- Able to understand the brief of the client & transform them into tangible designs.
- Visual thinker & Ideator, who can come up with concepts and ideas in a very creative and innovative manner.
- Experience in Print & Digital media
- Passed Commercial Art from a reputed institute
- Comfortable on both Windows and Mac.