
Responsibilities
- To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
- To identify and convert the opportunities for cross-selling (banking products).
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Requirements
- Graduate
- Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
- Excellent communication skills – Verbal & Written.
- Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
- Flexible to get scattered 8 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
- Should be able to establish rapport quickly with peers, managers & customers.

About Kotak Mahindra Bank
About
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Exp: 1-3 years
Candidate should be able to develop logic and code independently.
Candidate should have good experience in core React/NodeJs/MYSQL, js,jquery and any One CMS of framework.
Candidate should be able to Deployment of application on AWS, Git and Heroku
Web designing knowledge will be an added advantage.
Candidate profile Degree - B-Tech/ B.E./MCA preferable full time only.
Must have knowledge in PHP either of the Frameworks (Zend/ Cake PHP / Code Igniter / Zend/ Symphony).
PHP Programmer with bright ideas and clear goals and Proficiency in ReactJs,NodeJsMySql, jQuery, JavaScript, CSS, HTML, Angular MangoDB Core PHP should be very strong.
Desired Skills and Experience
JS,css , jquery , javascript , cake , web developer , NodeJs, , mysql , html , web designing , React programmer, AWS Server Deployment
Location :- Gomti Nagar, Lucknow
About Company
Our client is a luxury home décor brand where technology enables world class home interior design.
Job Overview: We are seeking a highly creative and talented Copywriter to join our team. As the Copywriter, you will be responsible for written material for various platorms, such as websites, blogs, social media, and marketing campaigns that showcases the elegance and uniqueness of our luxury interior designs. Your words will play a pivotal role in enhancing our brand image, driving client engagement, and to produce engaging, informaƟve, and well-structured content that resonates with the target audience.
Responsibilities:
· Develop captivating content surrounding our luxury interior projects that is well researched and in line with the organisations brand communication.
· Team up with designers and marketers to create compelling content across our platform.
· Dig deep into interior trends to create authentic content that resonates with readers.
· Conducting keyword research and using SEO best practices to enhance online visibility and increase organic traffic.
· Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs.
· Bring fresh ideas to the table and collaborate with our creative squad.
· Edit & improvise content consistently to improve readability.
· Edit and proofread content for impeccable grammar, spelling, and coherence, ensuring the highest quality output.
· Stay up-to-date with industry trends, emerging technologies, and relevant news to infuse fresh perspectives into the content.
· Prior experience in the luxury sector is mandatory.
Requirements:
· Master’s degree in English, Journalism, Communications/PR, or a related field.
· Substantial experience in content writing, copywriting, or a related field.
· Portfolio of relevant writing samples.
· Familiarity with web publication techniques, marketing tools, MS Office or Google Suite.
· Impeccable grasp of the English language, including idioms and current trends in slang and expressions
· Excellent verbal and written communication skills
· Creativity along with a keen eye for details
· Strong grasp of SEO principles and keyword integration for optimized content.
· Monitor and analyse the performance of key performance indicators (KPIs) to offer suggestions for improvement.

API Engineer
- Experience in building reusable, and modular UI components and ensure cross browser compatibility.
- 3+ years developing, deploying, and supporting web applications built on framework. like Django/ NodeJS/ ReactJS.
- Must have 3+ years of current experience in Python or Go
- Knowledge in writing automated tests
- Proficient in High Level Systems Integration Design
- Understanding of Accessibility and internationalization
- Proficient in source control using GitHub
- Experience with building and maintaining a SaaS product at scale
- Write code that is tested and testable and you take responsibility for the quality of the code you produce. You will be helping build the best user experience for our Anaplan platform.
- Work in a hybrid cloud infrastructure, considering the implementation of functionality through several distributed components and services.
- Express your positive energy and enthusiasm - cultural fit is a really big deal for us. we're looking for really committed people who love solving big problems and are self-motivated to get things done.
- Familiar with developing SaaS applications using Django, NodeJS, ReactJS for development, be an added plus.
Skills:-
Asp.Net, .Net Core, Web API,ASP.NET MVC, ReactJS,Jquery,Javascript,HTML
Desired profile
- Good verbal & written communication
- Proactive
- Flexible to working hours
- Good in team work as well as individual contributor
- Must be able to contribute to productivity in short time
Senior Software Engineer-Frontend
About the role:
We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. We strive to maintain an open culture where everyone is a contributor and feels comfortable sharing ideas and opinions. Our team, drawn from the best product companies, is obsessive in its detailing and our focus is on awesome User Interaction.
Requirements:
- Ability to collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities
- Complete understanding of internal code and workings on any popular open source library will be highly appreciated
- Some record of contribution to any popular front end open source project is a big plus.
Skills that will help you succeed in this role:
- An ideal Senior Front End Engineer would have 3-6 years of experience in building highly scalable UI on the Web/Mobile.
- Highly skilled at building highly performant web applications using JavaScript, HTML and CSS including frameworks and tools such as React, Redux, Redux saga, Sass, Less etc.
- Ability to write testable, maintainable code that’s easy to understand.
- Experience in modern front-end build pipelines and tools.
- Ability to take complex problems and break them down into smaller tasks.
- An innate curiosity about how things work.
- Strong product and design sensibilities and an obsessive attention to detail.
- Excellent communication skills.
- Self-directed team player who thrives in a continually changing environment.
- We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals.
Job Title : Lead Generation Executive
Generate new business opportunities through cold calling- Understand the Products features of (cloud , SAAS, SAP ect...) services, and value proposition clearly
- Develop a strategic plan to source and develop business opportunities at your assigned accounts
- Researching potential leads from business directories, web searches, or digital resources
- Reach out to prospects via telephone and email to qualify leads
- Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)
- Conduct high level conversations with senior executives in prospect accounts
- Generate marketing qualified leads that are processed as new opportunities and assign to the sales team
- Duties include driving specific sales programs, outbound calling, and prospecting to grow IT Business
- Responsible for handling initial customer sales inquiries with the goal of selling new prospects and/or upgrading existing customers' products and services
- Will have enough knowledge to understand product features and the benefits to customers along with Industry vertical
- Pitching services and generate sales lead
- Establishing and maintaining appropriate pipeline to meet the requirements of the sales targets
● Conducting user research and testing
● Developing wireframes and task flows based on user needs
● Collaborating with Designers and Developers to create intuitive, user-friendly
software
● Understand product specifications and user psychology
● Conduct concept and usability testing and gather feedback
● Create personas through user research and data
● Define the right interaction model and evaluate its success
● Develop wireframes and prototypes around customer needs
● Find creative ways to solve UX problems (e.g. usability, findability)
● Work with UI designers to implement attractive designs
● Communicate design ideas and prototypes to developers
● Keep abreast of competitor products and industry trends
● Owning all phases of the design lifecycle from user research (primary and
secondary) to ideation, design execution and user testing
● Designing well thought out experience flows and creating storyboards, user
flows, process flows and site maps to effectively communicate interaction and
design ideas
● Collaborating effectively with product, engineering, and management teams
● Iterating based on user feedback and activity, in order to enhance the user
experience
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Duties and Responsibilities
- Guide team development efforts towards successful project delivery.
- Provide technical leadership to teammates through coaching and mentorship.
- Maintain high standards of software quality within the team by establishing good practices and habits.
- Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.
- Design, develop, and unit test applications in accordance with established standards.
- Participate in peer-reviews of solution designs and related code.
- Develop, refine, and tune integrations between applications.
- Analyze and resolve technical and application problems.
- Adhere to high-quality development principles while delivering solutions on-time and on-budget.
- Research and evaluate a variety of software products.
- Provide third-level support to business users.
- Research and evaluate a variety of software products.
Desired Skills & Experience
1. Must have 2-5 years of experience in independently creating web applications as well as in managing teams.
2. Must be familiar with all the latest technologies in both front-end as well as back-end development.
3. Must have experience with: Angular, Postgresql etc.
4. Experience with Ruby on Rails, Graphql is a bonus.







