
Responsibilities
- To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
- To identify and convert the opportunities for cross-selling (banking products).
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Requirements
- Graduate
- Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
- Excellent communication skills – Verbal & Written.
- Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
- Flexible to get scattered 8 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
- Should be able to establish rapport quickly with peers, managers & customers.

About Kotak Mahindra Bank
About
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Job Title : Network Security L3 Engineer
Experience : 5+ Years
Location : Vietnam, Philippines, Indonesia & Remote
Timing : General Shift
Country : We are currently focusing only on the SEA regions (Vietnam, the Philippines, and Indonesia)
Interview Rounds : 3 Rounds
Job Summary :
We are looking for a skilled Network Security L3 Engineer with 5+ Years of hands-on experience in managing and securing enterprise infrastructure.
The role involves working with firewalls, IDS/IPS, proxies, WAF, and email gateways across technologies like - Palo Alto, Juniper SRX, Fortigate, McAfee, Zscaler, Akamai, and Cisco Ironport.
Mandatory Skills : Palo Alto, Juniper SRX, Fortigate, McAfee IDS/IPS, Zscaler/McAfee Proxy, Akamai WAF, Cisco Ironport, incident response, network security protocols, and AlgoSec.
Key Responsibilities :
- Configure, manage & troubleshoot firewalls (Palo Alto, Juniper, Fortigate).
- Monitor IDS/IPS (McAfee), handle threat alerts & incident response.
- Manage proxy solutions (Zscaler/McAfee) & email gateways (Cisco Ironport).
- Administer Akamai WAF and ensure web app protection.
- Support DDoS protection (Arbor), DNS security (Umbrella), and NAC (Cisco ISE).
- Lead escalations, support audits, and mentor junior engineers.
Must-Have Skills :
- Strong expertise in network security tools & protocols.
- Experience with AlgoSec, FireEye, Cisco ASA/Firepower.
- Solid understanding of security policies and compliance.
Preferred Certifications :
- PCNSA/PCNSE (Palo Alto)
- JNCIA/JNCIP (Juniper)
- ZIA-A/ZIA-P (Zscaler)
- CISSP or equivalent (preferred)


Description:
- Should have hands-on experience in Web Development
- Good understanding of PHP and Object-oriented programming paradigm.
- Able to understand project requirement and handle project independently.
- Strong learning capability.
- Having a good knowledge of Jquery.
- Framework experience would be beneficial.
- Should be comfortable to work with the team.
- Should be comfortable with work on any MVC based framework.
Skills required:
- Able to understand project requirement and handle project independently.
- Strong learning capability.
- Contribute in all phases of the development.
- Knowledge of PHP/CodeIgniter will be preferred.
- Basic Knowledge of JavaScript, Web Services.
- Sound knowledge of PHP, mysql, JQuery etc.

Required Skills and Experience:
- 5 - 11 years of experience in front-end development, with a strong focus on React.js.
- Proven experience with React.js and related technologies (e.g., Redux, React Router, Hooks, Context API).
- Strong proficiency in JavaScript, HTML5, CSS3, and modern front-end build tools (e.g., Webpack, Babel, etc.).
- Hands-on experience with RESTful APIs, Server Sent Events, WebSocket's
- Hand’s on experience with web components, micro frontends
- Deep understanding of browser apis like history, intersection observer, event handling, virtual panes, drag and drop etc
- Ability to work on a complex and fast moving code base.
- Familiarity with TypeScript and its integration with React applications.
- Strong problem-solving skills and attention to detail.
. Day to Day Accounting Entries
2. Preparation of Reconciliation statement
3. Preparation Revenue MIS
4. Other Bookkeeping and Accounting Task
Skills:
1. Strong knowledge of Advanced MS Excel and other MS Office Tools
2. Knowledge of Tally ERP 9 and
3. Good Communication and Skill
Preferred candidate profile
- Good knowledge of MS Excel, Word and Tally ERP
- Good knowledge of Accounts payable & accounts receivable
- Basic knowledge of general accounting
- Basic knowledge of direct & indirect tax
Qualifications:
1. Graduate in Accounts and Commerce
- Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
- Developing and monitoring campaign budgets.
- Planning and managing our social media platforms.
- Preparing accurate reports on our marketing.


- Must Have worked in a product development for minimum of 1 years
- Must Understand the Product life cycle (Requirement analysis/ design/architecture).
- Must Have hands on Coding Experience in J2EE technologies, Core Java, JavaScript, Web services SOAP, RESTful services
- Good experience on any one application server (WebLogic, WebSphere, Apache servers etc.).
- Database experience in any one DB like Oracle/ MySQL/MS SQL etc.
- Knowledge / Experience with any one open source development tools and frameworks (Eclipse, ANT, Junit, PMD, SVN etc.)
- Ability to understand UML design diagrams. Ideally should have designed some modules in prior projects using OOAD and UML.
- Extensive experience with multi-tier transactional architecture and design.
- Passionate about test driven, clean code, automatically tested and continuous deployment
Good to have:
- Any prior Work or Knowledge on newer technologies like Big data cloud, Hadoop and spark)
- Any prior Work or Knowledge on NoSQL, ORM, AWS Services (EC2, SNS, SQS, S3, Cloudfront)
- Any prior Work or Knowledge/ MOOC on Machine Learning and AI.
- Experience in performance engineering domain (testing, tuning, profiling) will be a definite add-on.
- Expertise with identity management, authentication and information security best practices
- Expertise in working with complex cross-domain applications.
Designer interactive: do you think in UI/UX and can iterate ideas quickly? Do you love design and design things all the time regardless of the medium? Must show a portfolio demonstrating typography, design, color usage and show you understand UI/UX. We are looking for full-time and freelance talent.
Must know:
Figma
Should know:
Illustrator
Photoshop
Nice to know a tool(s) for quick iteration:
Coding?
Web flow?
Something else?
Must haves:
Must speak English, must have portfolio online
- Generate, edit, publish and share daily content on all social media platforms (original text, images, or video) that builds meaningful connections and encourages community members to take action. (Ability to write content for social media posts is a must)
- Set up and optimize company pages within each platform to increase the visibility of company’s social content
- Develop, implement and manage the company’s social media strategy
- Manage and oversee social media content
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
- Communicate with industry professionals and influencers on social media to create a strong network and leverage it for collaborations.
- Suggest and implement new features to develop brand awareness, like promotions and competitions.
- Stay up-to-date with current technologies and trends in social media, design tools and applications.
- Monitor and evaluate performance across the company's social channels in order to improve engagement.
- Execute quarterly marketing plans to meet overall business targets.

