Customer Support

Your Role: As a Product & Growth Marketer at LearnTube, you will be the bridge between product, growth, and the user. You’ll turn insight into action by understanding our users deeply, translating product value into compelling narratives, and designing experiments that move key metrics. You’ll own the marketing funnel, craft sharp positioning, drive adoption, and scale revenue-driving campaigns across channels.

You’ll work directly with the founders to bring new features, journeys, and growth loops to life — combining storytelling, data, and execution. You’ll be expected to take ownership from day one and operate at the intersection of product, growth, and GTM — turning insight into impact at speed.

What You'll Do:

• Own and execute growth experiments across the entire funnel — from onboarding to retention and referrals
• Run paid marketing and performance campaigns with a clear eye on ROI and CAC:LTV
• Write high-converting, user-first copy across landing pages, WhatsApp, and in-product journeys
• Collaborate with product, content, and sales teams to align GTM, messaging, and conversion strategy
• Use AI tools to scale creative production, personalize communication, and automate campaigns
• Analyze funnel and cohort data to identify drop-offs, run rapid A/B tests, and double down on what works
• Bring user insights into growth — through qualitative feedback, user calls, and market research

What Makes You a Great Fit:

• You’re a doer with a bias to action — you can go from insight → plan → execution without waiting for hand-holding.
• You’ve worked in growth/product marketing roles at high-velocity B2C startups and understand funnel obsession.
• You’re sharp with copy — you write like a human, not a template, and can persuade with clarity.
• You have a strong understanding of users — especially the aspiring professionals in India’s Tier 1–3 landscape.
• You understand how AI works, and how to apply tools like ChatGPT, Notion AI, Synthesia, etc. in your daily growth playbook.
• You thrive in ambiguity, love solving problems, and think like a mini-founder, not just a marketer.
• Bonus: Experience in ed-tech, career-tech, or consumer internet is a huge plus.

About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

• AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
• Seamless delivery through WhatsApp, mobile apps, and the web, with over 2 million+ learners across 64 countries.

Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.

We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

Why Join Us?

• Unparalleled Growth: Work in an AI-first startup in hyper-growth mode, accelerating your career.
• High Ownership, High Impact: Take full ownership of your function and work directly with founders.
• Culture of Excellence: Be surrounded by a high-caliber, ambitious team that thrives on results.
• Fast-Paced, No Bureaucracy: We move fast, value accountability, and celebrate action.
• Mission-Driven Work: Help shape the future of learning and upskilling in India.

RPA Consultant – Power Automate

Experience Required - 4+ years

Work Mode - Remote

Shift Time: 9AM - 6 PM EST / 6.30 PM - 3.30 AM IST

Immediate joiners are preferred.

Requirements -

• Power Automate Developer must have a robust and demonstratable background in automation and workflow development, with hands-on experience using Microsoft Power Automate and Power Apps.

• Strong understanding of process automation and workflow design

• Familiarity with other automation tools and technologies (e.g., RPA tools, scripting languages)

• 0 to 3 years of experience (or equivalent understanding of software engineering)
• Familiar with Javascript/Typescript and React.js
• Familiar with one backend language (Node, Go, Java, Python) and one relational database (any SQL)
• Willingness and interest in learning new tech/processes (Next.js, Angular, IaaS, etc.)

Must have
    - Experience with React and Redux or similar programming
    - Experience in Rest API integration
    - Passionate about the user experience

     - Android and IOS development
  - Other requirements
    - Good knowledge of Javascript functions and operators
    - Responsibility for major tasks and chores
    - Willing to resolve technical debt in the early step
    - Good understanding of sprint cycle in agile
    - Can communicate with developers and non-developers

Requirements

• Graduates from CS/IT/MCA/EC/EE stream with no backlogs (10th, 12th and graduation above 65%)

• Candidate should be aware with Software Development Life Cycle and

• Participating as team member in all phases of software development life cycle including the analysis and design of system

• Candidate Should have Effective Problem-Solving skills with excellent communication skills
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills and Excellent documentation skills
• Good Knowledge about creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, and PowerPoint
• Excellent planning, organizational, and time management skills

Responsibilities:

• Responsible for on call support for our software system to customers
• Responsible for End user training of our software products
• Responsible to implement software system to the end user/customer end
• Responsible for business requirement gathering and preparations of BRD FRD documents according to business needs
• Responsible for data management of software system for implementation purpose

• Strategy Leadership – Creates the Enterprise level technical vision, sets the direction and objectives, then motivates and guides others to take actions that support the vision. Works on highly complex projects that require in-depth knowledge across multiple specialized architecture domains.
• Reference IT Architecture- Leads the development of reference technology architecture by collaborating with digital, apps, infrastructure, and security groups.
• Business Capability Model-Expert in business architecture and leads mapping of business capabilities and developing long term plans using a business capability model
• Innovation– Develop and apply knowledge and skills in specific areas of expertise such as Enterprise Mobility, Cloud, Big Data, Analytics, Digital Business, and related topics across Enterprise Architecture, IT, and business domains.  Apply knowledge and creativity to employ technology to drive business success. Run innovation pilots with emerging technologies.
• Application Portfolio Management – Lead application portfolio management across global company application portfolio and identify opportunities to retire, reinvest, upgrade and migrate applications to the cloud.
• Develops others: Acts as a leader and advocate of IT Architecture, including coaching and training staff.
• Continuous Improvement – provides a continually improving set of software and systems engineering practices that minimize development friction, enhance the effectiveness of the architecture and contribute to increasing the velocity of delivering industry-leading, quality, technology solutions. Performs complex cost/benefit analysis when researching future state capabilities. Ensures enterprise solutions are scalable and adaptable according to changing business needs. Promotes a continuous delivery pipeline and rallies the organization around a common technical vision. Advises on best practices (architecture, implementation, etc.).
• Communications - demonstrate excellent interpersonal, written, presentation, leadership, collaboration, facilitation, and negotiation skills and the ability to interact with all levels of internal and external stakeholders. Highly collaborative and able to communicate the value of the enterprise architecture to the organization. Reviews existing enterprise architecture or business processes and establish metrics for improvements, as well as the support of all architectural disciplines under their direction. Strong customer service, networking, and teaming skills. Demonstrated ability to work effectively in a team environment and interact with all levels of internal and external personnel.

• Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
• Experience with enterprise systems, like eCommerce, Digital Marketing, CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Exceptional written, verbal & presentation skills
• Exceptional interpersonal skills including collaboration, facilitation, and influencing
• 5+ years of experience partnering with business managers to develop enterprise-level technical strategies and architectures to support their objectives
• 5+ years of experience in at least three of the following disciplines – Solution architecture, infrastructure architecture, application architecture, data architecture, business architecture
• 10+ years of experience in a midsize or large corporation supporting multiple lines of business with a global presence
• 12+ years of experience in architecture, design, or development of enterprise solutions

• Advanced degree in business, computer science, computer engineering, electrical engineering, system analysis, or related field of study
• 5+ years of experience in SAP
• 5+ years of experience in Salesforce
• 5+ years of experience in Azure
• Knowledge of TOGAF and Zachman
• Ability to develop a business case with strategic and financial justifications
• Understanding of security-related regulatory requirements, such as NIST, PCI, HIPAA compliance
• Strong leadership, analytical and technical skills, experience leading multiple, complex work streams concurrently with demonstrated expertise as a technical lead on large-scale projects
• Knowledge of business process engineering principles and processes, modeling techniques (UML, Domain-Driven Design, Domain Models, Enterprise Architecture design patterns, system integration, performance testing), operating models, financial models, cost-benefit analysis, information security, and risk management

1. A candidate with 2+ years of experience in building high-quality Android apps. 
2. A strong understanding of the full life cycle of app development.
3. Experience in designing, developing, debugging and deploying software for server-side development using Java/ Kotlin language.
4. Understanding and the sound of Android SDK, in different versions of Android, and how to effectively write code for a multitude of Android devices.
5. Excellent knowledge of Android design principles and third-party libraries 
6. Experience in building RESTful API's focusing on integration with back-end services.
7. Hands on experience with continuous integration.
8. Passionate about Android and are always up to date with the latest industry trends concerning OS, devices, applications, web technologies and new user interactions as they are released.

Role and Responsibilities:

• As a backend developer, your primary focus will be the development of all server-side systems
• A basic understanding of front-end technologies is necessary as well. You will test, secure and deploy your code
• Work experience on Node.js is a must along with a server-side framework like Express.js
• Strong proficiency in JavaScript
• Writing reusable, testable, and efficient code
• Experience and proficiency integrating with REST APIs
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Experience in working with databases such as MongoDB, Redis, Elasticsearch, etc.
• AgileScrum development cycle understanding.

Skills Required:

• At least 2 years of experience developing backends using NodeJS should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Good knowledge of MongoDB(Must) & any other MySQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience developing and deploying REST APIs.
• Knowledge and working experience in Cloud environment - AWS or Azure
• Good knowledge of Unit Testing and available Test Frameworks.
• Should be a fast learner and a go-getter without any fear of trying out new things