Customer Support

Job Title : Content Writer (Web3 / Blockchain / Crypto)

Experience : 3+ Years

Location : Noida

Working Days : Monday to Friday + Saturday WFH

About the Role :

We are looking for a content writer with strong expertise in Web3, Blockchain, and Crypto to create impactful content including whitepapers, blogs, articles, and research reports.

The role requires the ability to simplify complex blockchain concepts, craft compelling narratives, and produce content for both technical and non-technical audiences.

Mandatory Skills :

Whitepaper Writing, Blockchain/Web3/Crypto Expertise, Tokenomics, Technical & Marketing Content Creation.

Key Responsibilities :

• Write whitepapers covering vision, technical framework, tokenomics, roadmap, and market analysis.
• Create SEO-friendly blogs, articles, and website content on blockchain, DeFi, NFTs, DAOs, and crypto trends.
• Collaborate with tech and marketing teams to ensure accurate and engaging content.
• Research and stay updated on Web3 and crypto ecosystems.

Required Skills :

• Proven experience in writing whitepapers and long-form blockchain content.
• Strong knowledge of Web3, Blockchain, Crypto, DeFi, NFTs, and Tokenomics.
• Ability to translate complex technical concepts into simple narratives.
• Excellent research, grammar, and editing skills.
• Familiarity with SEO and crypto community content (Twitter/X, Discord, Telegram) is a plus.

Why Join Us :

• Work on cutting-edge blockchain projects.
• Exposure to global Web3 markets.
• Competitive salary & growth opportunities.

 About the position: Weare seeking a highly motivated and experienced Marketing manager for our Demand Generation efforts for a fast growing SaaS company. This is a high-impact role, where you will be responsible for driving growth and revenue through outbound across channels. As a Demand Generation Manager, you will be responsible for coming up with both strategic and tactical plans to deliver growth both in terms of revenue and brand value. The ideal candidate should have experience in demand generation and a deep understanding of the sales process.

About EasyEcom: EasyEcom is an industry-leading omnichannel order & warehouse management solution for eCommerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Responsibilities:

● Develop and drive business with Digital marketing strategies.

● Proficiency in Google Analytics and Search Marketing

● DataDriven decision making

● Email Marketing Metrics and Planning

● Work closely with the sales and marketing team to align efforts and drive revenue.

● Use data and analytics to measure and improve the performance of the demand generation efforts.

● Develop and maintain relationships with partners, influencers, and other stakeholders.

● Collaborate with other departments, such as product and customer service, to create cohesive demand generation efforts

● Monitor industry trends and stay-up-to-date on new technologies and techniques.

● Conduct market and customer research to identify opportunities and challenges.

● Internal Analysis- Distinctive Competencies & Competitive Advantage. ● Create and manage demand generation budget and forecasts

● Measure and report on the success of demand generation campaigns, using metrics such as leads, conversions, and revenue.

● Identify and resolve challenges and conflicts within the demand generation process

Requirements:

● Bachelor’s degree in marketing or related field.

● 2-3years of experience in demand generation or B2B/E-Commerce space.

● Experience in managing paid search campaigns, demand generation, email marketing.

● Understanding of multiple customer flows and proficiency in marketing automation & CRM software.

● Strong analytical skills, with experience analyzing data and making data-driven decisions

● Knowledge of sales techniques and strategies

● Excellent communication & collaboration skills

● Ability to prioritize and manage multiple tasks and projects

● Knowledge of data analysis and visualization tools, such as Tableau, is a plus.

Budget: 35 LPA to 45 LPA

Work schedule is Mon to Fri, 3:30am to 12:30pm IST

Key Responsibilities:

• Design, develop, and deploy computer vision and machine learning models for analyzing visual and document-based data.
• Build pipelines that convert unstructured visual inputs into structured and usable information.
• Develop and evaluate models for tasks such as object detection, segmentation, document parsing, and image understanding.
• Apply OCR and related techniques to extract meaningful information from complex documents and imagery.
• Work with large datasets and build efficient training and evaluation pipelines.
• Handle real-world visual datasets that may contain noise, inconsistencies, incomplete information, or varying formats.
• Experiment with different approaches to solve challenging computer vision problems and evaluate tradeoffs between accuracy, performance, and complexity.
• Collaborate with product and engineering teams to integrate machine learning models into scalable production systems.
• Continuously improve model performance, accuracy, and robustness in real-world environments.
• Stay up to date with the latest developments in AI and computer vision and apply relevant techniques where appropriate.
• Actively leverage modern AI tools and frameworks to accelerate experimentation, development, and engineering workflows.

Requirements:

• 5+ years of hands-on experience building and deploying machine learning models, particularly in Computer Vision or document understanding.
• Strong proficiency in Python for machine learning and data processing.
• Hands-on experience with modern ML frameworks such as PyTorch and libraries in the Hugging Face ecosystem.
• Experience with computer vision tooling such as OpenCV.
• Experience with common ML and data science libraries such as scikit-learn, NumPy, and Pandas.
• Experience developing models for tasks such as segmentation, object detection, or document analysis.
• Experience working with large image datasets and building training pipelines.
• Solid understanding of model evaluation, data preprocessing, and performance optimization.
• Strong problem-solving skills and ability to work in a fast-paced product environment.
• Ability to collaborate effectively with cross-functional engineering and product teams.
• The candidate should be based in India
• Willing to work remotely full-time
• Work schedule is Mon to Fri, 3:30am to 12:30pm IST

Preferred Qualifications:

• Experience with TensorFlow or other deep learning frameworks.
• Experience working with OCR pipelines or document analysis systems.
• Experience deploying machine learning models in production environments.
• Experience with containerized deployments such as Docker or Kubernetes.
• Experience working with complex technical documents, diagrams, or structured visual data.
• Familiarity with spatial or geometry-related data problems.
• Experience with libraries such as Detectron2, MMDetection, or similar.
• Familiarity with frameworks used to integrate modern AI models into applications (e.g., LangChain or similar tooling).
• Contributions to open-source ML or computer vision projects are a plus.

Additional Information:

• The problems we work on involve complex visual and document-based data, so we value engineers who enjoy tackling challenging technical problems and experimenting with different approaches to reach practical solutions.
• Candidates are required to include links to relevant projects, GitHub repositories, research work, or examples of machine learning systems they have built.

Benefits:

• Flexible remote work opportunities with career development opportunities
• Engagement with a supportive and collaborative global team
• Competitive market based salary

Strong Data / ETL Test Engineer

Mandatory (Total Experience): Must have 5+ years of overall experience in Testing/QA

Mandatory (Experience 1 ): Must have minimum 3+ years of hands-on end-to-end data testing/ETL testing experience, covering data extraction, transformation, loading validation, reconciliation, working across BI / Analytics / Data Warehouse / e-Governance platforms

Mandatory (Experience 2): Must have strong understanding and hands-on exposure to Data Warehouse concepts and processes, including fact & dimension tables, data models, data flows, aggregations, and historical data handling.

Mandatory (Experience 3): Must have experience in Data Migration Testing, including validation of completeness, correctness, reconciliation, and post-migration verification from legacy platforms to upgraded/cloud-based data platforms.

Mandatory (Experience 4): Must have independently handled test strategy, test planning, test case design, execution, defect management, and regression cycles for ETL and BI testing

Mandatory (Tools & Platforms)- Hands-on experience with ETL tools and SQL-based data validation is mandatory (Working knowledge or hands-on exposure to Redshift and/or Qlik will be considered sufficient)

Mandatory (Education & Academic Background): Must hold a Bachelor’s degree B.E./B.Tech else should have master's in M.Tech/MCA/M.Sc/MS

Mandatory (Communication Skills): Must demonstrate strong verbal and written communication skills, with the ability to work closely with business stakeholders, data teams, and QA leadership

Mandatory (Note): There are 2 offices Rajiv chowk and Patel chowk, candidate can be placed any office location

Mandatory Location: Candidate must be based within Delhi NCR (100 km radius)

Preferred

Mandatory (Experience 1): Must have a minimum 4+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.

Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.

Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.

Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)

Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.

Mandatory (Note 1) - Total experience should not be more than 7 Years.

Mandatory (Note 2) - Overall Expected CTC should not be more than 15L

JD for Sales and Marketing: 

• Build and maintain strong relationships with architects, consultants, contractors, and developers.
• Prepare and deliver technical presentations
• Conduct market research to identify trends, competitor activities, and emerging technologies.
• Represent the company at trade shows, exhibitions, and industry networking events.
• 
  
•  Skills & Competencies
• Strong knowledge of facade systems, materials (glass, aluminum, stone, composites), and Building material.
• Excellent communication, presentation skills.
• MBA in marketing/BBA

What This Role Offers

• Direct access to founders — plus the runway to build your own e-comm brand.
• Creative freedom to experiment with formats, hooks, and trends — and ship fast.
• Massive visibility — your work will reach millions across India and the world.
• A front-row seat to scaling a fast-growing, publicly listed fashion brand.

Not the Right Fit If You

• Don’t understand technical concepts like Browser mechanics, Database management, Security.
• Need heavy scripting or step-by-step creative direction to ship.
• Haven’t contributed to Open Source before.
• Want a purely managerial/strategist role with minimal hands-on creation.

Pro Tip: share your portfolio of past tech products you’ve made and notice our speed at responding ;)

What Makes You the Perfect Fit:

• Technical Foundation: BSc in Computer Science (or equivalent) and prior experience as a Software Engineer—comfortable reading and writing code when needed
• Automation & No-Code Expertise: Proven track record implementing at least two enterprise-grade SaaS or no-code tools (e.g., Coda, Zapier, Make.com, n8n) across multiple teams
• Process-First Mindset: You see operations as a canvas—love mapping workflows, spotting bottlenecks, and reimagining end-to-end processes
• Cross-Functional Communicator: Skilled at translating technical capabilities into clear business solutions, training non-technical stakeholders, and fostering user adoption
• Continuous Learner: Passionate about evaluating the latest AI and automation platforms—constantly asking, “How can this tool make us faster, smarter, and more resilient?”

Why Work With Us & What’s In It For You

• End-to-End Problem Solving: You’ll get to deconstruct real-world retail challenges—from inventory bottlenecks to customer experience gaps—fueling your curiosity and sparking ideas for building your own SaaS ventures down the road.
• Deep Customer Insight: By collaborating closely with frontline teams and engaging directly with customers, you’ll develop a keen understanding of business grievances and the “voice of the customer,” sharpening your ability to design solutions that truly matter.
• Avant-Garde Tool Playground: This isn’t a sandbox—it’s a live environment. You’ll have the freedom and support to evaluate, pilot, and roll out cutting-edge AI and SaaS platforms in mission-critical contexts, measuring impact in real time.
• High-Impact Role: You’ll be the catalyst for digital transformation across every function of a fast-growing public company.
• End-to-End Visibility: From sourcing raw materials to delighting end-customers, you’ll see firsthand how your solutions ripple through each stage of our business.

What You’ll Do:

• Drive Process Reforms: Map existing workflows across Sales, Sourcing, Retail, E-commerce, Marketing, Accounts, Finance, Legal, and other functions—identify inefficiencies and redesign for speed, accuracy, and scalability.
• Document & Diagram Workflows: Create clear process documentation and visual workflow diagrams for every automation and tool integration to ensure transparency and maintainability.
• Produce Training Content: Develop short, engaging video tutorials and introductory demos that walk teams through new SaaS/no-code tools and AI workflows, ensuring rapid adoption and self-service capability.
• Implement Modern SaaS using Vibe Coding & No-Code Solutions: Lead the roll-out of platforms such as Coda, Make, Zapier, n8n, and generative-AI services—build custom dashboards, automated notifications, data integrations, and self-service portals for each department.
• Cross-Department Collaboration: Partner with stakeholders from every team to define requirements, pilot new systems, gather feedback, and scale solutions—ensure adoption through workshops, documentation, and ongoing support.
• Prototype & Experiment Rapidly: Develop proof-of-concept automations and AI workflows; conduct quick A/B tests to validate impact on KPIs like turnaround time, error rates, and employee satisfaction.
• Scale & Standardize: Once a tool or process shows positive ROI, establish best practices, security guidelines, and governance frameworks to ensure consistency and compliance across the organization.

Role & responsibilities

• Design, develop, test, and deploy high-quality Java applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write well-designed, testable, and efficient code using best practices.
• Troubleshoot production issues and provide timely solutions.
• Work with databases, APIs, and third-party services.
• Ensure security and performance of applications.
• Participate in Agile/Scrum processes, including sprint planning and stand-ups.

Required Skills & Qualifications:

• Strong proficiency in Core Java, OOPs, and Java 8+ features.
• Experience with Spring Framework (Spring Boot, MVC, Security, etc.).
• Excellent debugging and problem-solving skills
• Familiarity with RESTful APIs and Microservices Architecture.
• Experience with JPA/Hibernate and SQL/NoSQL databases.
• Knowledge of Maven/Gradle, Git, and CI/CD pipelines.
• Exposure to cloud platforms (AWS, Azure, GCP) is a plus.
• Familiar with unit testing frameworks (JUnit, Mockito, etc.).
• Understanding of design patterns and software engineering principles.
• Bachelor's degree in computer science or related field.

Preferred candidate profile

• Frontend experience with Angular/React.
• Exposure to containerization (Docker, Kubernetes).
• Experience in performance tuning or profiling Java applications.
• Familiarity with message brokers (Kafka, RabbitMQ).

• Deep knowledge of website development, Facebook marketing, Mail Chimp, Hub Spot, Google Ad words and SEO
• Run PPC campaign and management (other paid campaigns)
• Social Media Strategy
• Promote content online
• Keep an eye on current updates in social media and work accordingly
• Co-ordinate with the US team
• Design Magazine(Vibe and Pac Buzz)
• Portals management
• Write Relevant blogs
• Online Database storage & Management
• Online Reputation Management
• Campaigns on Nearbuy & similar portals
• Coordination with Relevant online portals for banner work
• Coordination with the USA office for research on their localized requirements
• Post-execution performance analysis of the campaign

• 5+ years of object-oriented software development of web applications
• 5+ years of C# in a .NET environment
• Preferable Experience in Cloud Technologies (AWS, AZURE)
• Experience with MS SQL stored procedures, database design and optimization
• Experience developing and utilizing web services
• Experience with high volume consumer oriented web sites
• Experience working in an Agile Scrum environment
• Experience with formal test procedures, release management
• Preferable Travel industry experience preferred, especially programming associated with GDS’s - SABRE, Farelogix, and Travelport
• Ability to distill complex business needs into functional requirements
• Excellent follow-up, verbal and written communication skills
• Excellent problem solving skills and an ability to make good decisions
• Team player with a professional attitude
• Ability to manage multiple tasks and maintain tight schedules
• Ability to work effectively with a geographically dispersed team in India

Strategic and Development Responsibilities

• Ability to "think outside the box"
• Ability to provide accurate and timely project estimates.

Pluses:

• Experience with Angular JS frameworks and Mobile Development.
• Experience with developing machine learning algorithms.
• Experience on projects that required localization/globalization
• Experience with MS SQL Reporting Services
• Knowledge of web farm configuration and best practices

Software Tools/Languages

Required:        MS Visual Studio, MS SQL Server Management Studio, IIS, AWS

C#, Web Services, MS SQL (stored procedures), Jenkins, DevOps Tools.

Education