Cutshort logo
Kotak Mahindra Bank logo
Customer Support
Kotak Mahindra Bank's logo

Customer Support

Agency job
0.6 - 2 yrs
₹2L - ₹5L / yr
Mumbai, Noida, Pune
Skills
Customer Support
Customer Relationship Management (CRM)
Customer Service
Business relationship management
BPOS
Business Process Outsourcing (BPO)

Responsibilities

  • To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
  • To identify and convert the opportunities for cross-selling (banking products).
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
  • Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
  • Complete the logs specified by the process (End-of-day target).
  • Adherence to Information Security norms & quality process norms.
  • To be aware of and comply with any updates about the process.
  • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.


Requirements

  • Graduate
  • Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
  • Excellent communication skills – Verbal & Written.
  • Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
  • Flexible to get scattered 8 Week Offs in a month with 9 hours shift
  • Good listening skills and strong communication abilities.
  • Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
  • Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
  • Should be able to establish rapport quickly with peers, managers & customers.



Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Kotak Mahindra Bank

Founded
Type
Size
Stage

About

About Kotak Mahindra Group: Established in 1985, the Kotak Mahindra Group is one of India's leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group's flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company's website at http://www.kotak.com
Read more

Company social profiles

linkedin

Similar jobs

product based ecommerce
product based ecommerce
Agency job
via Glan management Consultancy by satish Agrawal
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
5 - 15 yrs
₹18L - ₹40L / yr
SFCC
Demandware
Salesforce.com
Salesforce
SFRA

Position: SFCC developer

Experience – 6-10 Years (Relevant experience with SFCC should be at least 2 years)

Location: Gurgaon

 

Key Deliverables (Essential functions & Responsibilities of the Job):

 

  • Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner + OCAPI) and integrations for the same in India eComm landscape.
  • Establish and maintain IT governance structure with eComm & other process owners to manage site IT operations, resolve issues and prioritize enhancement requests in support of strategic direction after the platform is live. 
  • Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
  • Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions.
  • Identify and steer eComm & digital demands in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented.
  • Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
  • Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter, capital requests, new application discovery phase requirements and feedback on existing Market / HQ application gap assessments.
  • Accountable for project delivery of applications or technology in time & budgets.  
  • Manage personnel and outside contractor(s) as required.
  • Establish budget with user approval and monitor actual charges in line with work performed.  Accountable to operate within annual budget. 
  • Where required, to provide leadership, welfare and coaching to your team.

 

Key Relationships: 

  • Internal business customers in eComm & digital.
  • Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
  • Internal staff - direct reports (where applicable)
  • IT vendors, contractors (where applicable)

 

Knowledge Skills and Abilities:

  • This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. S/he must be highly motivated. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
  • Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
  • Strong understanding of leading eComm solutions including SF commerce Cloud, Hybris, Java & integrations framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front + DC inventory management, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture. 
  • Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
  • Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
  • Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
  • This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
  • Ability to effectively interact with all levels of business via phone, written communication and in person.
  • Management and leadership skills.

 

Read more
its a Fin tech product development company.
its a Fin tech product development company.
Agency job
via Glan management Consultancy by satish Agrawal
Noida
2 - 8 yrs
₹7L - ₹20L / yr
skill icon.NET
ASP.NET
skill iconC#
RESTful APIs
skill iconAngular (2+)
+2 more

Job Requirements:

  •        experience with API development, Rest API and Web socket

Proven experience in software and application development, preferably as a .NET Developer

  • Experience in working with SQL Server, .net core, ASP.NET framework and architectural patterns such as MVC
  • Good understanding in Web API/Rest API
  • Good at HTML, CSS3, jQuery and Java Script/Typescript
  • Ability to take quick decisions while working in a fast-paced environment
  • Strong understanding of Agile methodologies.

 

Responsibilities and Duties:

  • Develop software solutions by studying information needs; conferring with users, studying systems flow, data usage and work processes, investigating problem areas, following the software development lifecycle
  • Ensure high-level performance and responsiveness of all the .NET applications.
  • Solid understanding of the data structure & algorithms.
  • Prepare and install solutions by determining and designing system specifications, standards and programming
  • Provide information by collecting, analyzing and summarizing development and service issues
  • Understand business needs and know how to create the tools to manage them
  • Production quality code is must to have better performance of the application.
  • Should think out of the box and research on to adapt optimized technical solutions.

 

website: www.glansolutions.com

Read more
MAD Designs
MAD Designs
Agency job
Pune
3 - 5 yrs
₹3L - ₹10L / yr
Business Development
Sales
Marketing
Lead Generation
Client Management

Qualifications:

 

  • Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
  • Strong understanding of branding principles, design, and marketing strategies.
  • Excellent communication and presentation skills.
  • Results-driven with a track record of meeting or exceeding sales targets.
  • Ability to build and maintain strong client relationships.
  • Bachelor's degree in Business, Marketing, or a related field is preferred.



If interested kindly share your updated resume at 82008 31681

Read more
Springboot
Springboot
Agency job
via Jobdost by Sathish Kumar
Remote, Ahmedabad
3 - 5 yrs
₹8L - ₹12L / yr
Spring
skill iconSpring Boot
skill iconJava
Hibernate (Java)
skill iconGit
+3 more
1. Experience in Spring Boot

2. Hands-on experience with Hibernate/JPA

3. Added advantage if known MicroServices and Design Patterns

4. Experience working with tools like Git, Jenkins, Maven

5. Working knowledge with Oracle or MySQL Database

6. Strong agile/scrum development experience
Read more
Fintech Company
Fintech Company
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore)
2 - 4 yrs
₹7L - ₹12L / yr
skill iconPython
SQL
Data Warehouse (DWH)
Hadoop
skill iconAmazon Web Services (AWS)
+7 more

Purpose of Job:

Responsible for drawing insights from many sources of data to answer important business
questions and help the organization make better use of data in their daily activities.


Job Responsibilities:

We are looking for a smart and experienced Data Engineer 1 who can work with a senior
manager to
⮚ Build DevOps solutions and CICD pipelines for code deployment
⮚ Build unit test cases for APIs and Code in Python
⮚ Manage AWS resources including EC2, RDS, Cloud Watch, Amazon Aurora etc.
⮚ Build and deliver high quality data architecture and pipelines to support business
and reporting needs
⮚ Deliver on data architecture projects and implementation of next generation BI
solutions
⮚ Interface with other teams to extract, transform, and load data from a wide variety
of data sources
Qualifications:
Education: MS/MTech/Btech graduates or equivalent with focus on data science and
quantitative fields (CS, Eng, Math, Eco)
Work Experience: Proven 1+ years of experience in data mining (SQL, ETL, data
warehouse, etc.) and using SQL databases

 

Skills
Technical Skills
⮚ Proficient in Python and SQL. Familiarity with statistics or analytical techniques
⮚ Data Warehousing Experience with Big Data Technologies (Hadoop, Hive,
Hbase, Pig, Spark, etc.)
⮚ Working knowledge of tools and utilities - AWS, DevOps with Git, Selenium,
Postman, Airflow, PySpark
Soft Skills
⮚ Deep Curiosity and Humility
⮚ Excellent storyteller and communicator
⮚ Design Thinking

Read more
TrueFan
at TrueFan
2 recruiters
Hardik Mudgil
Posted by Hardik Mudgil
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 10 yrs
₹5L - ₹15L / yr
skill iconReact Native
skill iconJavascript
Xcode
Model-View-View-Model (MVVM)
skill iconiOS App Development
+3 more

About TrueFan

 

 

TrueFan is a celebrity-fan experience platform that enables fans to connect with their favorite celebrities. The business runs on a mobile application where fans compete in an online quiz contest designed on the life of their favorite celebrity (their movies, trivia, facts, etc.) and the winners get a personalized video message from them. The idea is to provide millions of fans an opportunity to fulfill their lifelong dream of interacting with their favorite celebrity while keeping it simple, passion oriented, and engaging for them.

 

 

TrueFan is founded by ex-IIT-SRCC alumni and is backed by marquee investors including Ronnie Screwvala, Mayfield Fund, and Saama Capital.

 

For more details: visit https://www.truefan.in/" target="_blank">https://www.truefan.in/

 

Job Description

 Job: Full time
Location: Gurugram(Delhi NCR)

Budget: 10 - 30 LPA

We are looking for a React Lead interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as leading and coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

 

Responsibilities

 

  • Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
  • Leverage native APIs for deep integrations with both platforms.
  • Diagnose and fix bugs and performance bottlenecks for performance that feels native.
  • Reach out to the open source community to encourage and help implement mission-critical software fixes -React Native moves fast and often breaks things.
  • Maintain code and write automated tests to ensure the product is of the highest quality.
  • Transition existing React web apps to React Native.

 

What does the core role include?

 

  • Leading a team of Developers to discuss user interface ideas and applications.
  • Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
  • Designing stateless components in React Native
  • Contributing in all phases of the development lifecycle
  • Working with the developers to create and maintain a robust framework to support the apps
  • Working with the developers to build the interface with a focus on usability features
  •  

What else can you expect in the role?

 

  • Prepare and produce releases of software components
  • Optimizing performance for the apps
  • Problem-solving skills, analytical mind, and positive attitude
  • Ability to think from end users perspective and focused on improving the overall product experience.
  • Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
  •  

What can fetch you brownie points?

 

  • Hands on experience with React Native is required
  • Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
  • Strong understanding of JavaScript ecosystem
  • Hands on experience on Android in creating Hybrid / Native applications
  • Demonstrable UI/UX experience on a large-scale app.
  • Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
  • Good knowledge of JS frameworks like ReactJS is a plus.
Desired Skills and Experience

Hybrid Apps,React Native, Native iOS and Android Architecture understanding.

Visit Us - https://www.truefan.in/" target="_blank">https://www.truefan.in/

Read more
Nobrokercom
Bengaluru (Bangalore)
0 - 1 yrs
₹3L - ₹4L / yr
Communication Skills
English Proficiency
Sales

Location: Kaikondrahalli, Bangalore

Position Type : Fulltime 

Employee Value Proposition: 

1. Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.

2. Employees get free lunch and snacks. 

3. Monthly reward and recognition to outstanding performers. 

4. Employees get promotion every 6 months basis performance

5. Outstanding performers can qualify for promotion every quarter.

6. Employee can get promoted up to 4 times in a year. Every promotion results in change of designation and increase of salary .

7. Accelerated career growth of employees and one can become UH in another 3 months time)

8. Regular team parties and Annual Day outing for all employees.

 

Qualification / Education and other Requirements:

1. Education- Any Post Graduate (MBA,PGDM ,M.Te ch/M.COM/M.A etc with 0-1 yrexp.)

2. Excellent verbal and written communication.

3. Good Interpersonal skills, numerical and analytical ability.

4. Decision making skills. 

5. Language required: English & Hindi (mandatory), Kannada/Tamil/Marathi/Telugu (optional)

6. Proficient in MS-Office (Excel, Word).

7. Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

8. Comfortable with working 6 days a week and the week off will be on weekday. 

 

**Laptop with webcam and good speed Internet connection is a must**

 

About the company http://nobroker.com/" target="_blank">NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 85 lakh customers, it has grown 10X in last one year. With three rounds of funding of $151 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ employees.

 

Role and Responsibility – Sales Executive

1. Identifies business opportunities by identifying prospects. 

2. Sells products by establishing contact and developing relationships with prospects recommending solutions.

3. Outbound calling on data collected through lead generation activities / secondary data sources.

4. Daily follow-ups on older leads and work on new leads.

5. Maintains quality service by establishing and enforcing organization standards.

6. Must be energetic, well-spoken, and eager to close sales deals and generate revenue for the organization. 

 

About Training- Training will be provided for initial few days for an employee to understand end to end process.

Read more
Quorum Technology
Quorum Technology
Agency job
via Billowpeople Services by Sirisa Anand
Pune, Pimpri
3.8 - 7 yrs
₹3L - ₹16L / yr
PL/SQL
skill iconJava
skill iconHTML/CSS
skill iconJavascript
skill iconXML
Requirements
 5-8 years  of PL/SQL experience, implementing stored procedures, triggers, PL/SQL
queries
 Technical hand on and problem solving attitude
 Basic knowledge of JAVA/XHTML/XML/Java Script/FullStack Development
 Knowledge of writing unit test cases using Junit, utPLSQL
 Excellent debugging and problem-solving skills
 Experience working in Agile environment
 Experience working in devops tools like Jenkis, docker.
 Good Interpersonal skills and capable of interacting with customer over calls or emails
Preferred Skills
 JAVA/XHTML knowledge
Read more
Cloud HR & Payroll software solutions. (GT1)
Cloud HR & Payroll software solutions. (GT1)
Agency job
via Multi Recruit by HR Vanishree
Mumbai
2 - 5 yrs
₹4L - ₹5L / yr
Sales
Business Development
HRMS Sales
Payroll Software Sales
Law Sales
Development and Management of Channel Partners across Maharashtra with the main focus on Mumbai and Pune. To drive sales through channel partners for the company and achieve month on monthly targets.

Key Responsibilities
  • Achieve monthly partner lead generation and closure targets
  • Development and appointing of new partners for the company
  • Managing existing and new partners
  • Generating qualified leads through partners across locations
  • Interfacing with internal Sales team for timely action on partner leads
  • Ensuring CRM is updated daily with daily activities and with correct details
  • Assist partner in maintaining leads and opportunities in CRM
  • Daily, weekly, and monthly reporting to manager
KPI (Key Deliverables)
  • Achieving monthly designated targets for each designated location
  • Appointing new partners regularly in designated locations
  • Developing the new partners to become independent sales partners for the company in a given period of time
  • Maintaining a healthy leads and opportunities funnel to achieve sales targets
Competencies
  • Partner management skills
  • Ability to manage time effectively
  • Good communication skills in English and Hindi
  • Self-starter and self-motivated
  • Thrives in a competitive environment
  • Software demo skills
  • Inter department skills to ensure smooth working between teams
Read more
Global Martech product company
Global Martech product company
Agency job
via Jobdost by Ankitha Vyas
Remote, Bengaluru (Bangalore), Thane, Mumbai
2 - 5 yrs
₹8L - ₹35L / yr
skill iconGo Programming (Golang)
Golang
RabbitMQ
skill iconKubernetes
Kafka

Job Title: Go Developer (Remote)

Job Description: Backend Engineer (GO Developer)

 

Remote Working | Engineering Team | Full-time

 

Are you passionate enough to be a crucial part of a highly analytical and scalable user engagement platform?

Are you ready learn new technologies and willing to step out of your comfort zone to explore and learn new skills?

If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization!

 

The Impact you will create in the Job:

 

Build campaign generation services which can send app notifications at a speed of 10 million a minute.

Dashboards to show Real time key performance indicators to clients.

Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.

Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.

Building highly available & horizontally scalable platform services for ever growing data.

Use cloud-based services like AWS Lambda for blazing fast throughput & auto scalability.

You will build backend services and APIs to create scalable engineering systems.

As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.

You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.

Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.

Identify and improvise areas of improvement through data insights and research.

 

What we look for?

3-6 years experience in developing high scale internet applications/API based services.

Worked with GoLang as a primary language

Experience with High scale real time architectures

Experience with queueing systems like RabbitMQ, Kafka etc

Experience with Elasticsearch would be a plus

Having hands on experience with Kubernetes would be a plus.

Understanding of SMTP protocol would be a plus

Experience with MTA will be an added advantage.

Very strong analytic and problem-solving skills.

Enjoys working at solving challenges that come with developing real time high scale applications.

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos