Responsibilities
- To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
- To identify and convert the opportunities for cross-selling (banking products).
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Requirements
- Graduate
- Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
- Excellent communication skills – Verbal & Written.
- Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
- Flexible to get scattered 8 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
- Should be able to establish rapport quickly with peers, managers & customers.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Spring BootJob Role-12 months(contract) which is extendable /permnanent
Required Skills:
- Advanced Java skills, Spring, Spring Boot, REST APIs,
- Intermediate in Design Patterns and Principles
- Application is moving into PCF any cloud native experience is helpful
- DB: Oracle, SQL Server, RDBMS
- Network Infrastructure knowledge is helpful (work with network support team to troubleshoot)
- Production support skills are highly preferred.
- CI/ CD knowledge is helpful
- Junit for unit testing
- Java certifications are a huge plus
**Design development of software application in JAVA , using Oracle stack
Job Description:
- An ideal candidate is someone who works well with a cohesive team-oriented group of engineers, who have a passion for developing software, who enjoy solving problems in a challenging environment, and who have the desire to take their career to the next level.
- Participate in and lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with high level of innovation, cost effectiveness, high quality and faster time to market.
- Accountable for full systems development life cycle including creating high quality requirements documents, use-cases, design and other technical artifacts including but not limited to detailed test strategy/test design, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility study, cost and time analysis and detailed estimates.
- Research and evaluate current and upcoming technologies and frameworks.
- Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks.
- Collaborate with Vendor Resources for Support of Products.
- Conduct brownbag sessions on new and upcoming technologies, methodologies and application appropriate frameworks. Ensure knowledge transfer of vendor technology to *** staff. Provide technical training to the other team members.
Qualifications:
- Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.
- 3 to 5 years of experience in related field.
- Broad understanding of Software Engineering Concepts and Methodologies is required.
- Back end Java Development
- API- Restful Services
- Automated Unit Testing (J Unit)
- Spring MVC
- SQL skills- Ability to work with tables, views, and stored procedures
- GIT
- Must be high-energy, detail-oriented, proactive and have the ability to function under pressure in an independent environment.
- Must provide the necessary skills to have a high degree of initiative and self-motivation to drive results.
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The Team Leader position is a full-time, on-site role based in Bangalore, with the responsibility of managing and mentoring a team of Stem Cell Counsellors. The Team Leader will lead efforts in promoting Cryoviva's stem cell banking services, overseeing the sales process, ensuring team members meet or exceed targets, and fostering a professional and supportive environment.
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- Maximize team productivity through effective communication and leadership.
- Develop and execute sales strategies to drive team performance.
- Ensure consistent achievement of stem cell banking enrolment targets.
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REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com, Makaan.com and PropTiger.com.
PropTiger.com
PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organization's deep-rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home- buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction.
What does this role hold for you…??
- Converting prospects into customers by show-casing appropriate primary residential properties to the prospects, matching the investment need of the prospects
- Using leads generated by the Marketing team as well as generating self-leads to convert them into customers, through local activities (procuring relevant databases, doing on- ground activities in corporates, clubs etc.)
- Taking prospects for site visits, answering all relevant queries in the process, liaising with Developer or with PropTiger’s Developer Relations Team for any clarification, if needed
- Ensuring compliance with the operations process
- Ensuring that prospects and customers are satisfied with their interaction with PropTiger at all touchpoints.
- Providing after sales services and assisting in Home Loans for the customers
Apply if you have…
- Graduation / MBA degree
- A Positive attitude for doing 2-3 meetings each day and enjoy doing sales
- Experience in direct sales
- Good communication skills.
- Dexterity in understanding the requirements of prospects and pitch property solutions to prospects.
- High level of passion and ownership
Know more about us…
Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/
and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work.
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Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
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- Managing logistics for timely & effective management of supplies.
- Driving & supporting the administrative aspects for procurement including ensuring timely billing, reconciliation of bills with supplies or services provided. Working with finance function for statutory taxations and compliance norms etc to be followed by suppliers, vendors, subcontractors etc.
- Managing warehouse operations.
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• Experience converting reports from one reporting tool to another
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon