Customer Support

Business Development Manager (Influencer Dept.) - Job Description

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Description:

We are seeking a dynamic and results-driven Business Development Manager – Influencer Marketing to spearhead the growth of our influencer marketing vertical. This role demands a strong understanding of influencer trends, brand collaboration dynamics, and a proven knack for building high-value partnerships. You will be responsible for identifying, pitching, and converting potential clients looking to leverage influencer marketing as a growth channel.

Responsibilities:

1. Generate, develop, and grow new business opportunities specifically for influencer marketing services.
2. Build and manage a robust pipeline of prospective clients by researching target markets, industries, and brands aligned with influencer-led campaigns.
3. Conduct market research to identify trends, brand needs, and partnership opportunities.
4. Strategically pitch influencer marketing solutions—ranging from micro to celebrity influencers across platforms like Instagram, YouTube, LinkedIn, etc.
5. Collaborate with internal teams to create compelling, customised proposals and presentations tailored to brand goals.
6. Negotiate contracts and close deals while ensuring high levels of customer satisfaction and long-term value.
7. Maintain strong client relationships post-conversion to encourage repeat business and referrals.
8. Work closely with strategy, planning, and execution teams to ensure smooth handovers and deliverables post-sale.
9. Represent the agency in client meetings, networking events, and industry forums related to influencer marketing.
10. Maintain a consistent cadence of outreach, follow-ups, and prospecting through calls, emails, and LinkedIn.

Location- Gurugram, Haryana

Experience - 3-4 yrs (minimum 2 yrs selling influencer service)

Immediate Joiner 

Designation: - Sales Engineer/Sr. Sales Engineer

Job Function: - Technical Sales, Marketing & Product Promotion.

Products:- Products such as gas flow measurement and control products, mass flow meter, temperature controllers, pressure switches, temperature sensors, Flame Detectors, limit switches, photoelectric sensors, proximity sensors, burner controllers, mass flow controllers, temperature recorders

Customer Segment :- Automotive, Furnace Manufacturer, Machine Manufacturer

Sales Experience: - 5 to 8 Years

Desired Qualification: - Bachelor of Engineering or Diploma Degree holder.

Skills Required:- Product Knowledge, Presentation Skills, Technical Understanding, Good Verbal Communication.

Reporting to: - Reporting to Control Product Department’s head from Advance Automation Business Unit.

Areas of responsibility: -

·            Develop sales leads by identifying potential OEMs accounts; acquires new OEMs & extending Pre-Sales & Post-Sales Support.

·            Demonstrating a product & explaining salient features of the product for technical approval. 

·            Work with technical team to select the appropriate product to address the customer needs.

·            Working with various sales channels - OEMs, End Users, distributors etc.

·            New Customer Acquisition (Original Equipment Manufacturers-OEMs)

·            To Achieve the sales targets and goals assigned for your area.

·            To Keep the management informed about the sales activities to achieve the annual business target. 

What essential skills do you need?

• Able to demonstrate good technical & problem solving skills
• Possess relevant hands-on experience with developing automation scripts using tools like protractor, selenium, rest assured, cucumber, POM model etc.
• Should be ready to explore, learn and develop solutions for problems

Job Description for Data Engineer Role:- 

Must have:

Experience working with Programming languages. Solid foundational and conceptual knowledge is expected.

Experience working with Databases and SQL optimizations

Experience as a team lead or a tech lead and is able to independently drive tech decisions and execution and motivate the team in ambiguous problem spaces.

Problem Solving, Judgement and Strategic decisioning skills to be able to drive the team forward. 

Role and Responsibilities:

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and leaders from other team to refine the strategic needs of the project
• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases
• Defining best practices for data validation and automating as much as possible; aligning with the enterprise standards

Qualifications -

• Experience with SQL and NoSQL databases.
• Experience with cloud platforms, preferably AWS.
• Strong experience with data warehousing and data lake technologies (Snowflake)
• Expertise in data modelling
• Experience with ETL/LT tools and methodologies
• Experience working on real-time Data Streaming and Data Streaming platforms
• 2+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js
• 2+ years working with SQL and NoSQL databases, data modeling and data management
• 2+ years of experience with AWS, GCP, Azure, or another cloud service.

What you will do

We are looking for an exceptional engineering lead to join our team. You will be responsible for building and owning the systems that would have critical impact for the business and the experience of our community from day one. 

• Build and lead an agile engineering team
• Work closely with Founder on product development
• Collaborate with operations team to understand customer pain points and solve interesting problems
• Code, test, ship - manage the entire application cycle
• Build libraries and documentation for future references
• Research and develop best practices and tools to enable delivery of features
• Set up capabilities to track and report business and user metrics
• Design and improve architecture to ensure scalability
  
  

Requirements

• Proven experience at scaling tech companies, preferably in commerce or social network
• Keen to innovate, open-minded and collaborative
• Able to interpret product needs and suggest appropriate solutions
• Have led a team, also able to code hands-on
• Strong communication skills
• Strong work ethic: responsible, responsive, and detail-oriented.
  
  

Technologies we use
Go, Flutter, AWS, Google Cloud

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers

Responsibilities

• Lead by example and provide recruitment support to the technical team
• Own the recruiting cycle from end to end, spanning all areas and disciplines
• Coach, mentor and train team members to find the best employees for our company
• Drive technology, process and teamwork efforts to enhance the recruitment process
• Proactively recruit passive talent to join the Intuitive team
• Work with hiring managers to provide guidance, expertise, collaboration and teamwork to hire the best talent for our team
• Utilize the world’s best recruiting tools to get the job done better, faster and more efficiently than ever before

Basic Qualifications

Qualifications

• BE/B.TECH degree in a related field or equivalent experience
• 4+ years of experience in recruiting or talent acquisition
• Must have Cloud, devops hiring experience

Preferred Qualifications

• Experience with applicant tracking systems and passive candidate sourcing
• Experience using LinkedIn Recruiter or LinkedIn as a recruiting tool
• Experience effectively hiring and motivating talent
• In-house and agency experience
• Expert knowledge of MS Office (Word, Excel and Outlook) and familiarity or hands on experience in Cloud technologies
• Strong understanding of talent and competency models, recruiting fundamentals, competitive market awareness and online/social media
• Knowledge of the web/Internet market space, including trade journals, academic institutions, alumni associations and other sources of great candidates
• Excellent communication, time management and negotiation skills
• Ability to work with internal clients to develop and iterate best-in-class profiles to reflect the talent needs of the business
• Ability to work in a fast-paced, startup environment

GST:

• Verification of Books of accounts, Revenue Data and Computation of GST liability on a monthly basis
• Verification and Computation of RCM Liability on monthly basis,
• Filing of GSTR 1, GSTR 3B & Monthly returns.
• GSTR - 2A/2B reconciliation with books of accounts.
• Filling GSTR 9 – Annual return and GST audit

TDS:

• Working closely with the Tax consultants for advisory and foreign tax-related matters

Handling the assessments and queries if any

• Computation of TDS & Equalisation Levy liability on monthly basis,
• Filing of TDS returns verification of PAN etc for Payroll and Vendor related payouts.,
• Filing of Equalisation Leavy returns,
• Interacting with other functions/departments within the company
• Knowledge of WHT on International Transactions

Transfer Pricing:

• Knowledge of Transfer Pricing transactions and compliance
• Foreign subsidiaries tax compliance and structuring transactions working with foreign consultants
• Monthly/quarterly local compliances relating to International subsidiaries (US, Middle east etc)
• Other matters related to taxation

We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills - 

• Fluent communication skills in English and Hindi
• Proven customer support experience of 1-3 years
• Engaging with customers and earning their trust
• Building sustainable relationships with customers
• Patient, empathetic, self-motivated
• Experience with CRM and tool handling
• Bachelor's degree, preferably in Computer/IT Engineering
• Prior experience in Ed-tech platform is mandatory

Following are the day-to-day roles and responsibilities - 

• Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
• Taking inbound calls from customers to resolve any queries or complaints
• Accurately explaining all details of courses offered to parents and students
• Ensuring a smooth journey for customers, from registering to completing a demo session
• Ensuring maximum customer satisfaction
• Having inside-out knowledge of our product and course offerings
• Explaining technical subjects to customers with a non-technical background