Customer Support executive

Senior AI/ML Engineer

📍 Pune, Maharashtra (Onsite)

💼 Experience: 6–10 Years

🕒 Employment Type: Full-Time

About the Role

We are seeking a highly skilled Senior AI/ML Engineer to lead the design, development, and deployment of enterprise-scale Artificial Intelligence and Machine Learning solutions. The ideal candidate will possess strong expertise in production-grade Retrieval-Augmented Generation (RAG) systems, deep learning architectures, semantic search platforms, vector databases, and AI orchestration frameworks.

This role requires hands-on technical leadership, architectural ownership, and proven experience building scalable AI systems that operate reliably in production environments.

Key Responsibilities

• Design and architect enterprise-grade RAG (Retrieval-Augmented Generation) solutions
• Build and optimize document chunking, retrieval, reranking, and hallucination mitigation pipelines
• Develop and deploy machine learning models using XGBoost, PyTorch, and TensorFlow
• Design deep learning solutions including LSTM and transformer-based architectures
• Build semantic search and vector retrieval systems using modern vector databases
• Develop advanced AI workflows using LangChain and LangGraph
• Design and implement multi-agent AI systems and orchestration frameworks
• Lead AI model deployment, monitoring, optimization, and lifecycle management
• Collaborate with cross-functional teams to translate business requirements into scalable AI solutions
• Mentor junior engineers and contribute to technical leadership initiatives
• Drive AI architecture decisions, performance tuning, and best practices

Required Skills & Qualifications

Must-Have Technical Skills

• 6–10 years of software engineering and AI/ML development experience
• Strong experience building and deploying production AI/ML systems
• Hands-on expertise with RAG architectures and semantic retrieval systems
• Experience with vector databases such as Pinecone, Weaviate, Chroma, Milvus, or Qdrant
• Strong knowledge of Machine Learning and Deep Learning concepts
• Hands-on experience with:
• PyTorch and/or TensorFlow
• XGBoost
• LangChain
• LangGraph
• Experience deploying AI applications in production environments
• Strong debugging, performance optimization, and troubleshooting skills
• Excellent Python programming skills
• Understanding of REST APIs, microservices, and scalable system design

Preferred Skills

• MLflow
• Weights & Biases (W&B)
• Kubeflow
• Transformer architectures and LLM internals
• MLOps practices and model lifecycle management
• Multi-agent AI frameworks
• Cloud platforms such as AWS, Azure, or GCP
• Docker and Kubernetes
• CI/CD pipelines for AI applications

Ideal Candidate Profile

You are someone who:

• Has successfully deployed AI solutions into production environments
• Understands enterprise-scale AI architecture and design patterns
• Has practical experience with retrieval systems and vector search
• Can independently drive AI initiatives from concept to deployment
• Enjoys solving complex engineering challenges
• Demonstrates strong ownership, leadership, and mentoring capabilities
• Thrives in a fast-paced product and engineering environment

Who Should Not Apply

• Prompt-engineering-only profiles
• Candidates with only academic or research exposure
• Tutorial/demo-level GenAI practitioners
• Engineers without production deployment experience
• Professionals lacking hands-on implementation expertise

Educational Qualification

• B.E. / B.Tech in Computer Science, Information Technology, Artificial Intelligence, Machine Learning, Data Science, or related discipline
• Master's degree is a plus

Work Location

📍 Pune, Maharashtra (Onsite)

Hiring Preference

• Immediate joiners preferred
• Candidates currently working on production AI/ML systems will be given preference

Keywords

AI Engineer, Senior AI Engineer, Machine Learning Engineer, Generative AI Engineer, LLM Engineer, RAG Engineer, LangChain, LangGraph, Vector Database, Semantic Search, Deep Learning, PyTorch, TensorFlow, XGBoost, ML Engineer, AI Architect, MLOps, Multi-Agent Systems, Production AI

About UNIPREP

UNIPREP is a Dubai-headquartered Employability, Career Support & Hiring Platform supporting students, professionals, institutes, and businesses through career growth, hiring support, and employability solutions.

We are expanding our Regional Partner Network across multiple locations to build long-term business growth and student career opportunities together.

Role: Regional Partner

Work Mode: Remote / Flexible

Location: Open to All Regions

Type: Partnership / Business Opportunity

Key Responsibilities

• Promote UNIPREP partnership opportunities in your region
• Connect with institutes, coaching centers, training centers, and business networks
• Generate and manage leads for UNIPREP programs and partnerships
• Coordinate meetings and business discussions with interested organizations
• Support onboarding of institutes and regional business partners
• Build long-term relationships with educational and business communities
• Work closely with the UNIPREP team for sales closures and expansion activities

Who Can Apply?

• Individuals running their own business
• Training center owners
• Coaching institute owners
• Education consultants
• Business development professionals
• Freelancers & entrepreneurs
• Working professionals looking for additional income
• Students with strong networking skills
• Anyone interested in business growth and partnerships

What UNIPREP Provides

• Complete sales closure support
• Marketing & promotional support
• Training & business guidance
• Strong brand and operational support
• Access to high-growth opportunities
• Dedicated coordination support from the UNIPREP team

Why Join UNIPREP?

• Work with a growing global platform
• Opportunity to build regional business presence
• Flexible remote working model
• High revenue growth potential
• Long-term partnership opportunity
• Expand your professional network and business reach

Preferred Skills

• Good communication and networking skills
• Basic business understanding
• Confidence in approaching institutes or businesses
• Passion for growth, partnerships, and business development

  Occupational Health & Safety Management: Ø Handling government official's visits and its timely compliance, ensure renewal of fire NOC, Petroleum NOC, on site emergency plan approval etc.

>   Develop a safe, pollution free work environment and robust EHS Culture at site.

>   To enhance engagement of employees for building EHS culture.

Ø Improve the awareness and capabilities of people at site on EHS.

>   Implementation of EHS Global Standards, Like work permit system , LOTO Permit , contractor safety management , chemical safety management , Personnel protective equipment, Incident reporting and investigation , Risk Assessment and process hazard analysis, change control management, Employee Engagement , Machine Safety procedure etc.

'    Evaluation of training need assessment and ensure the compliance as per calender.

>   EHS round on monthly basis with engaging department SLT's, shift in charges and EHS profesionals.

>   Creating awareness among employees and workers by celebrating EHS Programs — National Safety Week, Road Safety Week, Fire Service week etc.

Ø Encourage near miss reporting, employee's reward and recognitions.

>   Development of departmental EHS coordinators, encourage them to report unsafe observations , near miss reporting , conducting department EHS meet , participation in EHS promotional activities.

Ø Ensure electrical safety with coordination engineering department.

>   Conducting job safety analysis, Risk Assessment & Process hazard analysis.

Ø Ensure standard PPE's requirement, use of need base PPE's and its safe disposal.

>   Encourage and ensure incident reporting & investigation, root cause analysis and compliance of corrective action and preventive action.

>   Ensure emergency preparedness and response compliance and ready to operate 24X7 fire Extinguishers, Fire Hydrant System, Fire alarm system, Public Announcement System, SCBA ,Safety shower, Spill control Kit, ambulance etc.

'    Ensure pressure vessel, Lifting tool tackles, hoist and lifts etc. testing and compliance, form-9, form-33 etc.

>   Workplace health & hygiene monitoring.

>   Ensure the compliance of EHS legal register and compliance register.

Ø Ensure the compliance of local EHS procedures, EHS Manual, EHS Policy, On site emergency plan.

Role: SAP Vendor Invoice Management (VIM)

Location: Loveland, CO

Expr: 8-10 years

Competencies: OpenText Vendor Invoice Management (VIM)

Regards,

Sandeep

Job Description

SAP HR Technical Lead support Consultant will analyze and propose technical solutions for

Production issues raised as incidents and work towards closure. Work closely with Technical Team

and Functional Consultants. Provide effort estimation for any break fixes that are needed,

feasibility study, unit testing, technical review, and mentor/guide the technical team.

Essential Functions:

• Must be able to work on rotational shifts.

• Must have experience on 2-3 SAP Payroll implementations

• SAP HR ABAP development or support experience. Must have experience and expert knowledge

of ABAP development objects including Dialog programming, User-exits, BADIs, Smart Forms

and/or Adobe Forms, ALV, BAPIs, RFCs, and other SAP development tools.

• Must have worked on payroll implementation projects.

• Must have good experience in SAP HR ABAP and SAP UI5/Fiori applications using SAP Web IDE.

• Must have hands-on experience and technical proficiency in Object Oriented ABAP (OOPs) with

expertise in WRICEF development.

• Must have strong ABAP debugging skills

• Manage the support team of Functional associates, Technical associates and Scrum masters

focused on delivering and maintaining products for the Human resources domain.

• Work with solution architects and help define business processes and system architecture

• Support the team in ensuring that the Incidents, production bugs are resolved within the given

SLA

• Ensure that RCA is done and the systems (HRO/payroll) are stabilized

• Ensure compliance with security practices/guidelines and relevant technology standards

• Experience and worked on HR Interfaces.

• Support experience in SAP and the cross-function relationship between modules for forms,

reports, interfaces, enhancements, BDC, LSMW, BADI, BAPI, workflow, and other development

work

• Strong knowledge and understanding of SAP Transport layers, IDOCs and interfaces and the

different kinds of Transport Request and SAP best practices in handling transports

• Understanding of all the key enhancements spots (BADIs and User Exits) and how to best

leverage them to meet customer-specific requirements with minimal risk

• Exemplary troubleshooting skills and ability to drive root cause analysis on incidents and

problems

• Must have good experience in HR ABAP Programming. Extensively worked on PA, OM, Time &

Payroll.

• Must have good experience in SAP ESS/MSS modules of HR and all submodules of HR with

specialization in Payroll. Also, worked on PCRs in HR.

• Must have good knowledge on configuring and customizing various HCM Modules i.e. Personnel

Administration, Organizational Management, Time Management, Payroll, ESS/MSS

Required Education and Experience:

• Bachelor’s Degree or equivalent experience

• 8-12 Years of SAP ABAP/HR ABAP experience

• Strong application support experience for a large client

Preferred Education and Experience:

• SAP payroll technical knowledge

• Excellent written and verbal communication skills

• Good logical and analytical skills

• Ability to work independently and guide the technical team

• Worked on ticket handling tool service now.

Additional Eligibility Qualifications: An ideal candidate will have a minimum of 2-3 SAP HCM

Payroll support projects and 8-12 years of experience as SAP HCM ABAP developer.

send cv to vinay.sharmaatcodersbrain.com

MUST have skills:

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Strong Understanding of Threejs Concepts
• Experience working with Threejs Immersive projects using Camera,Lights,Textures,Animations and shaders.
• Understanding of APIs, pagination, searching, sorting 
• Experience in setting up Projects with Webpack and the various loaders and plugins.
• Creating high performance UI etc.
• Proficient understanding of web markup, including html5 and css3.
• Basic understanding of 3D mathematics.
• 1 years of experience in 3D technologies such as WebGL, Three.js, etc
• Experience working in a Distributed/Cloud-based environment.

Experience:

• Min 3 year experience
• Startup experience is a must. 

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• Meeting with project managers to determine CRM needs.
• Developing customized solutions within the Salesforce platform.
• Designing, coding, and implementing Salesforce applications.
• Creating timelines and development goals.
• Testing the stability and functionality of the application.
• Troubleshooting and fixing bugs.
• Maintaining the security and integrity of the application software.
• Bachelor’s degree in computer science or any other field.
• Previous work experience with application and development.
• Experience developing customer-facing interfaces.
• Advanced knowledge of Salesforce CRM platforms.
• Proficient in salesforce admin/development, MYSQL, Apex, JavaScript, Native, and Visual Force, LWC.
• Should have 3+ years of experience in salesforce.
• Good communication skills.
• Ability to problem solve high-level software and application issues.
• Ability to project manage.

We are looking for a seasoned technology professional who can use their experience to build effective teams, high-performance culture, scalable processes and mentor aspiring talent. The candidate must be entrepreneurial, hands-on in technology, must have experience with design, development, and delivery of mobile apps, web applications and tech platforms, at scale. It is highly important for the candidate to have experience with eCommerce and is expected to have some experience in the retail sector, building technology systems and platforms.

The person is expected to be a technology leader with the capability of building and leading a high-performance engineering team.

Responsibilities

• Provide Technical authority in prospective meetings with other departments and provide guidance to developers
• Provide Hands-on Technical leadership, in the development, operation, and improvement of services
• Work with the wider team to ensure high-quality code is delivered in line with the project goals and delivery cycles
• Work with product managers to understand user needs for new/existing services
• Work closely with designers to deliver rapid prototypes as well as production code to ensure high accessibility standards are upheld. We expect familiarity with modern frameworks and languages, as well as best practices such as Clean Code, TDD, BDD, continuous integration, continuous delivery, and DevOps
• Attract, hire, retain and develop top-notch engineering/technology talent
• Implement technology product(s) as per the product requirements, using appropriate technologies
• The company’s tech-stack comprises Node.js (for Backend), MongoDB as the Database (MEAN stack), and Native App development (for iOS and Android)
• Communicate business goals to the engineers. Keep them focused on building the right product and in the right manner. Ensure that engineering is always adding business value and communicate this value to the business leaders
• Be an individual contributor if necessary. Engineering managers could spend ~20% of their time coding and contribute to the code base
• Perform regular code review of the code being developed by your team, to maintain the high quality of code

Qualification

• Computer Science & Engineering education/degree from an internationally recognized top technology institute or university
• 8-10 years of overall experience in the delivery of quality scalable and extensible software. Should currently be leading a team of top-notch developers as an Engineering Manager or Technical Architect.
• Experience of leading product development in B2C startups
• 4+ years of experience in architecting, designing, developing, and scaling high-quality mobile apps and end-to-end systems (consumer-facing and business-facing systems), under tight timelines and delivery pressure
• Experience with backend software development at a high scale. Experience with distributed systems, service-oriented architecture (SOA), and microservices design.
• Capacity to take the complete responsibility of developing and delivering a product-mobile apps and backend. Has good design sense. Has to experience with Node.js.
• Knowledge of new and cutting-edge technologies & tools. Experience working on complex projects having Analytics, Data-Science and Machine Learning components.

(Outbound Sales Specialist)

Experience - 3 to 4 years

Location  - Pune & Bangalore

We are looking for a talented and competitive Sales Specialist who thrives in a quick sales cycle environment. If you're someone who loves travelling and has a strong desire to make a career in IT Sales, then you have reached the right place. The ideal candidate should have the hunger to perform consistently and meet expectations. You must be comfortable meeting end customers and discuss and understand mobility requirements.

Key Responsibilities

The individual role that you’ll play in our team:

• Establish and meet annual sales quotas for regions and territories; projecting expected sales volume for direct & through partner accounts.
• Meeting end customers to discuss their IT Mobility needs and requirements, Should be able to map customer organigram and propose the solution based on needs.
• Should be able to manage OEMs/Reseller/System Integration Partners for product promotion and push for targets. 
• Should be ready for Travels within South India regions.  
• Manage existing and potential new accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process. 
• Should be a team player and working with Internal stakeholders/Allied teams.
• Develop and implement new sales initiatives, strategies and programs to capture new customers
• Should be good at communication, Knowledge on using CRM is an added advantage.
• Maintain records of all sales leads and customer accounts
• Monitor the company’s industry competitors, new products, and  market conditions to understand a customer's specific needs.
• Develop and sustain knowledge of Product features,offerings and associated technologies.
• You will need to be proactive and manage your own sales pipeline.

What we want to see in the potential Candidate

• Strong verbal and written communication skills.
• Excellent selling and negotiation skills
• Great listening skills and a desire to learn proper consultative selling techniques.
• Sound  knowledge  of IT Mobility industry
• Self starter
• High-energy and positive attitude
• Ability to quickly learn and apply new information in customer-facing scenarios
• The ability to write reports and proposals
• The capacity to work well on your own or in a team
• The ability to manage your time and plan your day effectively
• Should have prior experience with a B2B product company
• Has good experience in SAAS B2B sales would be an added advantage
• MDM Domain understanding would be an added advantage.

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale. 

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.