Customer Support executive

Job Purpose and Impact

The DevOps Engineer is a key position to strengthen the security automation capabilities which have been identified as a critical area for growth and specialization within Global IT’s scope. As part of the Cyber Intelligence Operation’s DevOps Team, you will be helping shape our automation efforts by building, maintaining and supporting our security infrastructure.

Key Accountabilities

• Collaborate with internal and external partners to understand and evaluate business requirements.
• Implement modern engineering practices to ensure product quality.
• Provide designs, prototypes and implementations incorporating software engineering best practices, tools and monitoring according to industry standards.
• Write well-designed, testable and efficient code using full-stack engineering capability.
• Integrate software components into a fully functional software system.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Proficiency in at least one configuration management or orchestration tool, such as Ansible.
• Experience with cloud monitoring and logging services.

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent exp
• Knowledge of public cloud services & application programming interfaces
• Working exp with continuous integration and delivery practices

Preferred Qualifications

• 3-5 years of relevant exp whether in IT, IS, or software development
• Exp in:
•  Code repositories such as Git
• Scripting languages (Python & PowerShell)
• Using Windows, Linux, Unix, and mobile platforms within cloud services such as AWS
• Cloud infrastructure as a service (IaaS) / platform as a service (PaaS), microservices, Docker containers, Kubernetes, Terraform, Jenkins
• Databases such as Postgres, SQL, Elastic

We are currently looking for Senior Recruiters & International recruiters for our Job Search Services department.

Responsibilities:

· Research, register and apply for jobs available overseas, as per the client's requirement.

· Develop and implement a search strategy that includes recruitment agencies, employer websites, job boards and social networks.

· Understand the client's profile and suggest the availability of jobs as per their requirement.

· Review resumes and credentials for appropriateness of skills, experience and knowledge.

· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.

· Ability to interact with the clients on call and email on their job search services.

· Co-ordinate responses and interview schedules with clients, as needed

Overview: 

• Design and develop Rest APIs. 
• Create documentation around processes including front-end design and service architecture. 
• Follow industry trends regarding backend-end technologies and techniques. 
• Agile rituals like Feature elaboration/Estimation, daily stand-ups, release planning, Iteration Planning Meeting, Retrospective, Showcase, etc. 
• Build content and data driven enterprise level web application which works for Multiple clients in multiple countries. 

Relevant experience and Exposure: 

• 1+ years relevant work experience showing growth as a Backend developer. 
• Extensive technical experience and development expertise in C#, .Net core, Web services (REST) 
• Proficient with OOPS and Design principles. 
• Expertise in writing clean, secure and refactored code. 
• Knowledge and hands-on Experience with Test Driven Development. 
• Experience with relational and non-relational Database technologies like SQL, MongoDB. 
• Proficient with Git or any source code management tool. 
• Excellent listening, writing skills and strong technical competency are essential. 
• Creative and efficient in proposing solutions to complex, time-critical problems. 
• Strong analytical and problem-solving skills with a high attention to detail. 

Nice to haves: 

• Experience with .Net core. 
• Experience with public cloud offerings (AWS, Azure etc.). 
• Knowledge of CI/CD tools like Jenkins, Docker, Spinnaker etc. 
• Exposer to an Agile Development Methodology would be beneficial. 
• Atlassian suit knowledge (Jira particular). 

• Develop web APIs with the Flask web framework
• Use RDBMS databases with ORM layers (sqlalchemy) and develop service-level logic for the application
• Manage asynchronous jobs, graph algorithms, pipeline creation, reporting logic for analytical applications
• Write unit tests and functional tests for the APIs
• Follow software development practices with continuous testing, development and integration (CD/CI)
• Write and maintain technical design documents and new-feature documents
• Collaborate closely with developers, engineers, testers, and product managers
• Participate in peer-based code reviews and design reviews
• Follow agile methodology and encourage collaboration with tools such as GIT, Confluence and Slack applications
• Undergraduate degree or above in computer science preferred

• Knows python well
• Has used atleast 1 web framework in python: Flask / Django / FastAPI / Tornado / CherryPy / etc,
• Has used RDBMS databases with any ORM like dhango-orm, sqlalchemy, etc.
• Has used testing libraries like pytest, nose, unittests, etc. or softwares like jmeter, postman, etc.
• Basic knowledge about web servers (gunicorn, cherrypy, nginx, apache, etc.) and has worked on
• Basic knowledge about basics in asynchronous task management (celery, airflow, etc.), Security (CSP, CORS, etc.) and algorithm computation (graph theory, compiler theory, etc.)