- Contact potential or existing customers to inform them about a product or service
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

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1. Contacting existing as well as potential customers through telecalling and educating them about the products being sold through our platform
2. Keeping records of calls and taking notes of useful information obtained during the call
3. Updating the customer information in the database
4. Learning about products and services being sold at our platform and explaining them to prospects







