Customer Support executive

Job Title : Senior Backend Engineer – Java, AI & Automation

Experience : 4+ Years

Location : Any Cognizant location (India)

Work Mode : Hybrid

Interview Rounds :

1. Virtual
2. Face-to-Face (In-person)

Job Description :

Join our Backend Engineering team to design and maintain services on the Intuit Data Exchange (IDX) platform.

You'll work on scalable backend systems powering millions of daily transactions across Intuit products.

Key Qualifications :

• 4+ years of backend development experience.
• Strong in Java, Spring framework.
• Experience with microservices, databases, and web applications.
• Proficient in AWS and cloud-based systems.
• Exposure to AI and automation tools (Workato preferred).
• Python development experience.
• Strong communication skills.
• Comfortable with occasional US shift overlap.

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.

• Enabling 80,000+ Businesses with WhatsApp Engagement & Marketing
• 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
• Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
• High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Key Responsibilities

• Develop, maintain, and enhance mobile applications using Flutter.
• Collaborate with designers and backend developers to implement scalable and well-architected solutions.
• Create custom UI components, animations, and transitions to enhance user experience.
• Optimize mobile applications for maximum performance, speed, and scalability.
• Conduct code reviews, write unit tests, and ensure high code quality and maintainability.
• Debug and resolve technical issues, ensuring a seamless and bug-free experience for users.
• Implement push notifications, third-party integrations, and RESTful API integrations.
• Keep up-to-date with Flutter updates and mobile development best practices, continuously improving the app’s functionality.
• Contribute to project planning, including timelines, sprint planning, and task allocation.

Qualifications

• 5+ years of experience in mobile application development with at least 3 year of proven experience in Flutter.
• Demonstrable portfolio of Flutter applications in the Google Play Store or Apple App Store.
• Proficient in Flutter, Dart, and mobile development frameworks.
• Solid understanding of the full mobile development lifecycle, including publishing to app stores.
• Experience with RESTful APIs, third-party libraries, and integration of push notifications.
• Knowledge of state management (e.g., Provider, Riverpod, Bloc) and dependency injection.
• Familiarity with version control (e.g., Git) and CI/CD processes for mobile apps.
• Knowledge of both iOS and Android platform guidelines for design and development.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and time management skills.
• Experience with Firebase, GraphQL, or similar backend services.
• Familiarity with native iOS/Android code for advanced customizations in Flutter.

Role Overview:

We are looking for a skilled DevOps Engineer to join our team. You will be responsible for managing and automating the deployment, monitoring, and scaling of our applications, ensuring high availability, security, and performance. The ideal candidate is passionate about automation, CI/CD, and cloud infrastructure.

Key Responsibilities:

• Design, implement, and maintain CI/CD pipelines for development, testing, and production environments.
• Manage cloud infrastructure (AWS, Azure, GCP, or others) and ensure scalability, reliability, and security.
• Automate deployment, configuration management, and infrastructure provisioning using tools like Terraform, Ansible, or Chef.
• Monitor application performance and infrastructure health using tools like Prometheus, Grafana, ELK Stack, or Datadog.
• Collaborate with development and QA teams to streamline workflows and resolve deployment issues.
• Implement security best practices in pipelines, infrastructure, and cloud environments.
• Maintain version control and manage release cycles.
• Troubleshoot and resolve production issues efficiently.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field.
• Proven experience in DevOps, system administration, or cloud engineering.
• Strong knowledge of CI/CD tools (Jenkins, GitLab CI/CD, CircleCI, etc.).
• Hands-on experience with containerization (Docker, Kubernetes).
• Experience with cloud platforms (AWS, Azure, or GCP).
• Scripting skills (Python, Bash, or PowerShell).
• Knowledge of infrastructure as code (Terraform, CloudFormation).
• Familiarity with monitoring and logging tools.
• Strong problem-solving, communication, and teamwork skills.

Preferred Qualifications:

• Experience with microservices architecture.
• Knowledge of networking, load balancing, and firewalls.
• Exposure to Agile/Scrum methodologies.

What We Offer:

• Competitive salary
• Flexible working hours and remote options.
• Learning and development opportunities.
• Collaborative and inclusive work environment.

What You will do

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.

Nice to have Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID).

Location

Remote - work from anywhere

ROLES

We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. 

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Qualification: Any Graduate/Post Graduate

Salary offered: As per industry standards

Working days: 6 days             Sunday is off

Shifts:10:00am -7:00 pm

Mandatory language: Hindi and English 

Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.

Additional Compensation: If applicable, this will be decided on the basis of your designation.

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

Job Responsibility:

• Work in collaboration with the Design and Technology Team Team, break down epics into features and features into stories to build MVP solutions to enable benefits realization in the shortest possible time frame
• Utilize analysis expertise to consistently elaborate requirements into detailed solutions.
• Facilitate discussions with Technical Leads and Squads to review and estimate features and stories
• You will work alongside the Product Owner to ensure that features and stories are continuously prioritized on the backlog and aligned to business value streams
• Contribute towards sprint planning for the Squad, ensuring that prioritization and dependencies are considered when bringing new work in for development
• To understand business requirement
• Understanding business requirements through user requirements gathering sessions
• to take lead a project from the very beginning till the project is delivered successfully
• Mapping business requirements to Functional solutions and Preparing BRD document
• Creating Functional specifications from which developers can create application solutions.
• Prepare a test Plan with scenarios and Test cases, detailing the test steps. Identify and gather data from various sources. Execute test cases and record result
• Take ownership of product delivery timelines and milestones typical tasks to involve analysis of business requirement requests, liaising with the Development Team and Management to complete development, support of UAT
• Analyze business problems and provide solutions.
• Participate with peers and represent the business on project teams
• Should be able to communicate the business idea and thought process clearly

Required Candidate profile:

• Great Problem-solving skills.
• Possess the ability to work in a fast-paced environment with changing priorities and deadlines
• Be used to working and communicating as part of a high-performing agile Team
• Ability to translate customer opportunities and pain points into detailed Features and User Stories that our Developer and Quality Assurance Engineers can understand and deliver
• Strong organizational and project management skills.
• Knowledge of AWS, Google Cloud, or Azure
• Familiarity with the latest technology like Blockchain is a plus.
• Excellent verbal communication skills.

Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.

What you need to have: