With the vision to teach millions in a scalable way, they have pioneered a proprietary online teaching platform, which completely mirrors the offline classroom experience into online, and thus delivers a world-class learning experience to students.
With an in-house placement cell, they are actively involved in sourcing relevant tech openings and showcasing their students profiles to get them a rewarding career in tech.
- Coordinating and facilitating call calibration sessions for the teams.
- Preparing timely and relevant reports and providing actionable data for internal stakeholders as needed.
- Identifying process gaps and fixing them to ensure that the process is streamlined.
- Training and coaching the team members to help them improve the quality and deliver the required performance.
- Undertaking various initiatives to ensure high standards of quality across all teams.
What you need to have:
- Should have experience in call auditing and call monitoring.
- Minimum 3 years of work experience into quality for BPO/ Ed-Tech/ E-commerce/ Internet industry.
- Good with MS office skills like excel, word, powerpoint etc.
- Confident and Presentable
- Excellent Communication Skills
- B-Tech or IT Background Preferable (Not Mandatory)
Shubham Vishwakarma
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About Us:
Our Aim is to develop ‘More Data, More Opportunities’. We take pride in building a cutting-edge AI solutions to help financial institutions mitigate risk and generate comprehensive data. Elevate Your Business's Credibility with Timble Glance's Verification and Authentication Solutions.
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Know more about the organization and the team at: www.sportzvillage.com
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We are looking for a bright, and entrepreneurial product manager to support our Corporate business vertical – which includes ‘Sport for Change’ and “Experiential Sports Marketing’ platforms - to help us drive the planned business growth. The ideal candidate will bring an uncompromising market and customer focus, a passion for products (across the lifecycle –market research to release/ maintenance) – along with a data-driven/ digital mindset.
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• Work with our business and content teams to create thought leading content – position
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• Educate both internal and external stakeholders on our product features and their benefits.
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Full Stack Developer - Averlon