Senior QA/ Manager- Quality
Visionary Ed-Tech Startup
3 - 5 yrs
₹6L - ₹8L / yr
Delhi, Gurugram, Noida
Skills
Quality improvement
Quality audit
Quality control
Customer Support
MS-Office
Business Process Outsourcing (BPO)
Performance improvement
Process improvement
call auditing
call monitoring
Our client is one of the largest online tech education company in India, focusing on courses on C++, Java, Python, Android, Machine Learning, Data science, WebDev, interview prep, tech aptitude etc. They are the most preferred technical course platform for students in India and currently has a monopoly position across the college market in India.
With the vision to teach millions in a scalable way, they have pioneered a proprietary online teaching platform, which completely mirrors the offline classroom experience into online, and thus delivers a world-class learning experience to students.
With an in-house placement cell, they are actively involved in sourcing relevant tech openings and showcasing their students profiles to get them a rewarding career in tech.
With the vision to teach millions in a scalable way, they have pioneered a proprietary online teaching platform, which completely mirrors the offline classroom experience into online, and thus delivers a world-class learning experience to students.
With an in-house placement cell, they are actively involved in sourcing relevant tech openings and showcasing their students profiles to get them a rewarding career in tech.
As a Senior QA/ Manager- Quality, you will be setting up quality process for sales and customer support teams including toll free, chat and outbound team.
What you will do:
- Coordinating and facilitating call calibration sessions for the teams.
- Preparing timely and relevant reports and providing actionable data for internal stakeholders as needed.
- Identifying process gaps and fixing them to ensure that the process is streamlined.
- Training and coaching the team members to help them improve the quality and deliver the required performance.
- Undertaking various initiatives to ensure high standards of quality across all teams.
What you need to have:
- Should have experience in call auditing and call monitoring.
- Minimum 3 years of work experience into quality for BPO/ Ed-Tech/ E-commerce/ Internet industry.
- Good with MS office skills like excel, word, powerpoint etc.
- Confident and Presentable
- Excellent Communication Skills
- B-Tech or IT Background Preferable (Not Mandatory)
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---
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---
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---
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• Mentor and lead developers by cultivating curiosity and deep technical understanding.
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Read more
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Completed the conversion of various legacy DB applications.
Design, code, test and debug business logic for software applications using T-SQL per defined technical specifications.
Excellent analytical and organization skills.
Knowledge of software development and user interface web applications.
An ability to understand front-end user requirements and problem-solving attitude.
Should have excellent analytical and communication skills.
Qualifications
· B.E. / B.Tech. /MSC in Computer Science or IT.
Additional information Responsibilities:
· Maximize system efficiency by regularly tuning and optimizing stored procedures.
· Able to perform data analysis to clean up data, creating queries and automation routines.
· Translate use cases into functional applications
· Ensure the best possible performance, quality and responsiveness of applications.
· Help maintain code quality
· Able to work well in a team setting.
Notice Period - 15 days
Salary Package - Open
Best Opportunity for Experienced Professionals
Role/Position - SQL DB Dev Analyst
Job Description
Proven work experience of 8+ years as a database developer.
In depth understanding of data management (e.g. permissions, recovery, security and monitoring)
Hands on experience with MS SQL Server.
Developed and maintained various T-SQL stored procedures for different applications, reports and agent jobs.
Worked with DB administrator to provide overall performance tuning of Database System which include applying Indexes and refining stored procedure.
Completed the conversion of various legacy DB applications.
Design, code, test and debug business logic for software applications using T-SQL per defined technical specifications.
Excellent analytical and organization skills.
Knowledge of software development and user interface web applications.
An ability to understand front-end user requirements and problem-solving attitude.
Should have excellent analytical and communication skills.
Qualifications
· B.E. / B.Tech. /MSC in Computer Science or IT.
Additional information Responsibilities:
· Maximize system efficiency by regularly tuning and optimizing stored procedures.
· Able to perform data analysis to clean up data, creating queries and automation routines.
· Translate use cases into functional applications
· Ensure the best possible performance, quality and responsiveness of applications.
· Help maintain code quality
· Able to work well in a team setting.
Notice Period - 15 days
Salary Package - Open
Read more
Bengaluru (Bangalore)
5 - 17 yrs
₹15L - ₹25L / yr
PHP
PythonNodeJS (Node.js)NOSQL Databases
We are working on an interesting idea which helps parents monitor and manage kid's screen time and other activities on the device. Our product will reduce kids getting exposed to inappropriate online content, online abuse among others. Our customers are parents and teachers across the globe.
We are looking for experienced Backend developers responsible for the development and maintenance of
complex highly scalable and performing backend systems. You will be working alongside other engineers
and developers working on different layers of the product. Therefore, commitment to collaborative problem
solving, sophisticated design, and creating quality products is essential.
Responsibilities
Data modelling to optimize for performance based on access paths
Replicating and sharding multiple data storage systems
Designing APIs and abstractions to expose to various consumers
Building servers and clients for data storage and querying
Experience developing, designing and architecting large-scale web and mobile applications
Extensive database experience with SQL and NoSQL solutions
Ensure the best possible reliability, correctness, performance, quality, and responsiveness of the
application
Work with the product and design teams to understand end-user requirements, formulate use
cases, and then translate that into an effective technical implementation
Help maintain code quality, organization, and automatization
Mentoring and driving the backend team
Skills & Requirements
Prior work experience – 5yrs+
Bachelor/ Masters in Computer Science or related areas
Strong knowledge of server-side programming and frameworks like Spring
Strong knowledge and hands-on experience with AWS ecosystem
Experience with higher level programming languages like Java, Python,
Experience with databases like Postgres, Mongo, HBase
Experience with RESTful APIs to connect front-end applications to back-end service
Experience with offline storage, threading, and performance tuning
Knowledge of the open-source ecosystem, frameworks and the libraries available for common tasks
Familiarity with cloud message APIs and push notifications
A knack for benchmarking and optimization
Proficient understanding of code versioning tools, such as Git
Familiarity with continuous integration
A strong presence on developer forums like Github, Stackoverflow etc. a plus
Ability to work in a fast-paced startup
Experience in building and handling a team
Outstanding work-ethic
Read more
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