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Customer support
Customer support
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Customer support

Femke Sliep's profile picture
Posted by Femke Sliep
1 - 5 yrs
₹3L - ₹3.5L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Service
Customer Support
Client Servicing
Sales

Job description

Position Type: In-office (Okhla)

Salary: 3-3.5 LPA

Experience Required: 1-5 yearsPlease do not apply for this position if you face grammar issues in your writing. YMGrad is a fast-paced study abroad consulting firm. The post is for the position of customer support executive. We are looking for people with experience in working with students on their journey to study abroad in countries like the USA, Canada, Germany, and more. You will often find yourself shortlisting universities for students, guiding them on how to improve your profile, and learning more every day along the way. Training is available for candidates who need the same. However, we will still need people without grammar issues in their writing.

Responsibilities

  • Inform interested candidates about our services.
  • Work closely with students and the consulting team
  • Optimize client relationship and improve reviews.

Industry

  • Consumer Services

Employment Type

  • Full-time


Please note: This job is full-time in office. No hybrid or remote position offered.












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About YMGrad

Founded :
2020
Type :
Services
Size :
20-100
Stage :
Bootstrapped

About

Having worked with students from over 55 countries and interviewed a range of professors from various fields, I know exactly what the admissions committee likes to see in their applicants. Now, you can use my secrets to cracking the admissions process and implement it in your applications. Remember, YMGrad forbids any tie-ups with universities for your protection. The services are offered for Bachelor's, Master's (MS, MBA, Finance, Economics, Pharma, Dentistry, etc.), and PhD applicants. We support applications to most countries including but not limited to USA, Canada, Germany, Ireland, UK, Australia, India, and Singapore. To see the charges, you can click on the service, select the currency and other relevant options (if any). Now, accepting cryptocurrency as well! PS: We are now officially the fastest team you will find online. The live chat support is available all the time during working hours to help you with your services, updates, and doubts.
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