
The Client Support Intern will be responsible for assisting clients and providing support with their technical needs, answering client inquiries via email and phone, and resolving client complaints in a timely manner. As a hybrid role, this internship position will be located in Dubai but some work from home is acceptable.

About Ytviews Digital Media
About
YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.
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Experience 1+ yrs of experience in SaaS sales
Salary upto 12 lpa
Notice period asap
Location powai Mumbai (wfh)
Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.
Pre-requisites for the Role
1.Job ID-EMQAM0120PS
- Primary Skills:
- Quality Engineering / Test Automation
- Deep understanding of software engineering fundamentals
- Experience in testing web app - UI, API
- Knows REST API automation
- Experience working in Linux/Unix environment
- Good to have scripting languages (Shell Scripting, Perl)
- Basic Knowledge of SQL
- Outstanding problem solving and debugging skills
- Candidate has worked on Microservices architecture
- Secondary Skills:
Work closely with product manager and developer to understand product
requirements and design.
- Design and execute manual test cases - End2End testing, functional
testing, UI testing, regression testing, Integration testing.
- Coordinate with the developer, product manager, and other business
stakeholders on test case review, identify missing and complex test case
scenarios.
- Raise bug for test case failure, Publish test report,
- Analyze server logs, DB and provide other relevant details with a bug
4.Years of Experience: 5-8 Years
- Location:(Hybrid)-Bangalore, Hyderabad and Gurgoan
- Position-1
- Budget-24 LPA
- NP- Immediate-15 Days
By joining one of our teams at Techwave, you’ll have an opportunity to shape the payments experience globally. The world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.
Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.
If you think you could support the Techwave family by joining as a _Tech Business Analyst, we want to hear from you.
You’re an individual. We’re the team for you. Together, let’s transform the way the world pays
Organization : Techwave
Requirement : Tech Business Analyst – Expertise in B2B Cross Border Payments
Experience : 5+ yrs
Job type : Permanent
Work Location : Hyderabad
Work Experience:
- Should have at least 5+ years of experience
- Deep interest in financial services and Expertise in payments domain
- Technology BA with End to End Payments implementation.
- Experience in B2B cross border payments (Credit Payments won’t fly)
- Messaging standards. Should be good at Custom formats
- Should have good understanding of API’s and how it works
- Good in writing User stories in Agile, Jira
Desirable skills:
- Experience with or exposure to Agile and software development
- Some previous experience writing code or other technology experience

Any Technical Graduate related to Computer / IT. BCA / MCA, BSC IT / MSC IT, BE / B. Tech, 3 year Computer Diploma / DCA after 12th , Computer science Grads / PG, Bachelor in Computer management, PGD ISM. GNIIT etc. / CCNA certified.
Non-Technical Graduates / mechanical / electrical / civil engineers are not eligible.
Skill set
Minimum 6 months from in a networking troubleshooting process.
Certification on networking concepts will be preferred / desired but not mandate.
Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies.
Basics understanding of Hardware and Software.
Should possess good English verbal skills
Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems
Typing 25 WPM and 80% accuracy.
Should be ok with Night Shifts and Willing to work from Office – Transport boundary attached.
Job Responsibility
L1 Network Tech Support –Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices. Acquiring knowledge about the newly released products and recent updates.
Willing to provide resolution in the first interaction with the customer.
Excellent Customer Service Skill Set by providing a friendly environment, which includes greeting and acknowledging every customer.
Interview
RMG Screening
VnA Round – Versant 57-58 quality
Tech Test & Typing Test
OPS Round.
Transport Boundary
Hiring zone list AttachedOther important things
- Joining location Noida and it is Work from Office only (no work from home).
- Candidate should have got at least 1 shot of covid vaccination.
- Candidate should be as per transport boundary only. People in no hiring zone to relocate in hiring zone first.
- Candidate should be ok with 24*7 and no planned leave in next 3 months
- 2 week off split.
- Prior exp in chat int. Ecomm is mandatory.
To build brand’s advocacy on social media with creative conceptualization and execution of
memorable campaigns
Apply if you have
▪ Social media custodian with extensive experience in adapting the brand brief into
shareable social content
▪ Experience in unique social media content creation, implementation, and optimization
▪ Ability to work with cross functional teams for end-to-end solutions.
▪ Excellent creative thinking and communication skills, both verbal and written.
▪ High proficiency in using social media tools like buffer/ sprout social etc
JOB DETAILS:
Seniority Level: Mid-Senior Level
Industry: Marketing & Advertising
Employment Type: Full-Time
Job Functions: Marketing, Business Development, Operations
Job Location: Bengaluru
Experience: 2+ Years
WHAT WILL BE YOUR RESPONSIBILITIES?
1. Identify and hunt publishers and understand their challenges in monetization and marketing.
2. Identify and onboard publishers, cultivating a relationship of trust with them.
3. Coordinate Google DFP, Admob, Facebook Audience Network, and Ad Manager integration and setting up of ad placements for Publishers
4. Expand the relationships with existing Publishers by continuously proposing solutions that meet their objectives.
5. Work with ad networks and internal teams to run successful ad monetization strategies.
6. Serve as the link of communication between publishers and Advertisers.
7. Resolve any issues and problems faced, troubleshoot, and deal with complaints to maintain relationships.
8. Prepare regular reports of progress and forecasts for these stakeholders using key account metrics.
WHAT ARE WE LOOKING FOR?
1. 2+ years experience in operations/marketing/business development roles preferably Mobile App Monetisation expertise - including device SDK implementations across demand & supply partnerships on mobile.
2. Know the process of ad implementation through SDKs.
3. Should have a good understanding of Google DFP, AdMob, FAN, and Ad Manager.
4. Understand revenue trends of networks and suggest changes on apps, to increase revenue.
5. Reach out to potential ad network partners for monetization.
6. Hands-on experience in configuring and managing ads through mediation tools for mobile and online.
7. Should have a keen interest in market research for ad monetization.
8. Analytical mindset with good communication and interpersonal capabilities, able to work independently.
SKILLS AND ABILITIES:
1. Google AdMob
2. Google Ad Manager
3. DoubleClick For Publisher (DFP)
4. Facebook Audience Network (FAN)
5. App Monetisation
WHAT'S IN IT FOR YOU?
1. An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
2. To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
3. A workspace, that is wide open as per open door policy at the company, located in the happening center of Bangalore.
4. A well-fed stomach makes the mind work better and therefore- free lunch with a wide variety on all working days of the week, a stocked up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
5. We believe that we grow as we grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedback sessions.
• Should Collect fruits and vegetables orders from Hotels, Retail shops and Restaurant
• As a Sales Executive you will pitch about Company to customers and make them join Company platform.
• Sales Executive will ensure correct on boarding of customer.
• Manage customer relationship and solve customer queries on field visits.
• As a Sales Executive you will pitch about Company to customers and make them join Company platform
• Collection of order from clients
• Have a Rapport with client
• Increase of sales from existing clients and searching of new clients



