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client support intern
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client support intern

Himanshu Mittal's profile picture
Posted by Himanshu Mittal
0 - 1 yrs
₹60L - ₹70L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Communication Skills
English Proficiency
Customer Support

The Client Support Intern will be responsible for assisting clients and providing support with their technical needs, answering client inquiries via email and phone, and resolving client complaints in a timely manner. As a hybrid role, this internship position will be located in Dubai but some work from home is acceptable.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Ytviews Digital Media

Founded :
2017
Type :
Services
Size :
0-20
Stage :
Profitable

About

YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.

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Similar jobs

Bengaluru (Bangalore)
2 - 5 yrs
₹8L - ₹11L / yr
Aerospace
Project engineering
Project Management
rubber
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Aerospace Project Engineer


Company Name

Trelleborg

Company Website

https://www.trelleborg.com/en

Website: www.tss.trelleborg.com/tssindia 

Location

BANGALORE - Hosa Road

About Company

Company Profile


Trelleborg Sealing Solutions (TSS), a business area of Trelleborg Group is headquartered in Sweden, with manufacturing locations and marketing network across the world. 


Trelleborg Group is the world's largest non-tire rubber supplier with presence in almost 40 countries and employing about 16700 people. 2022 worldwide sales figures stood at SEK 30 Billion (Euro 2.8 billion) in the 2 business areas (Trelleborg Industrial Solutions and Trelleborg Sealing Solutions).


Trelleborg Sealing Solutions is a leading global supplier of precision seals for the Industrial (No. 1 in Europe), Automotive (leading in specific niches) and Aerospace markets (No. 1 in Europe / No.2 in US). Vital Statistics are as follows:

➢ Sales: Over Euro 1473 M

➢ Employees: 9,500 approx

➢ Manufacturing in 44 Sites

➢ 62 Customer Solution Centers, 12 R&D, 2 Customer Innovation Center and 7 SCM Centers.


Trelleborg Sealing Solutions India was founded in 1978 as Rollon Bearings, joined the Trelleborg Group in 2005. The company with about 700 employees in manufacturing facilities and marketing offices (including 9 Home Offices) across India has been successful in creating strong footholds in the Sealing market of the country (Location Details on next page) and is recognised as the Leading Sealing Solution Provider in India.


It has its major customers in segments like Aerospace, Automotive, Railways, Industrial applications, Power, Agriculture, Life science etc. 


The various benefits that these customers observe while partnering with TSS are:

- Product Quality and Value for Money

- Technical Acumen of the Application Engineering department that provides guidance for customised solutions.

- Local Technical Support to understand the customer needs in a better way.

- Systematic Logistic Management to support JIT and serve customer schedules with high level delivery performance.

- A world class manufacturing facility and streamlined imports, which enables a wide range of product portfolio.


TSS India is not about products but about providing Solutions to our Customers.


TSS – INDIA FOOTPRINTS:

➢ Head Office

- Bengaluru (Hosur Road)

- 700 Employees

- Departments

- Sales & Marketing

- Application Engineering

- Customer Service

- Planning & Procurement

- Finance & Accounts

- IT & ERP Services


➢ Manufacturing Plant

- Bengaluru (Hosur Road)

- Capabilities

- Turcon Seals

- Polyurethane Seals

- UHMWPE Seals

- PTFE Rotary Seals

- Variseals

- Metal processing Unit


➢ Sales Office / Representatives

- Chandigarh

- New Delhi

- Ahmedabad

- Indore

- Kolkata

- Mumbai

- Pune

- Chennai


Business Unit: Trelleborg Sealing Solutions , #22/9, Beratena Agrahara, Hosur Main Road, Bengaluru - 560100 Karnataka, India

Positions

1

Mode of Working

Work From Office

Responsibilities

Position title: Aerospace Project Engineer

Summary

The Aerospace Project Engineer is responsible for planning, directing, evaluating and monitoring all new product introductions of customer projects to ensure a seamless launch from concept to customer delivery. Specifically, the role will support aerospace customers in the assigned region and help bring projects in this region to production. The PE role is necessary to support TSS’ targeted growth in aerospace. The PE role will manage product

launch schedules and assign and/or coordinate work packages between sales, engineering, manufacturing, quality, purchasing and customers. This role is critical to ensure all projects are driven to successful completion and ensure the highest level of customer satisfaction.

The PE will work closely with application engineering, sales engineers and the General Manager.

The PE is assigned to complex and/or strategic projects for key customers and targets.

The PE will assist in driving a continuous improvement culture and contribute ideas and concepts to improve processes. They will be responsible for providing outstanding customer service and total satisfaction while building positive customer relationships to help enable the development of new business opportunities. The PE will be supported by sales, engineering, and manufacturing for a successful product launch and project completion.

Responsibilities:

  • The primary function of the PE position is to provide the management and coordination of customer projects and new product introduction as well as assist in regional development of the aerospace market in APAC. 
  • The PE will be responsible for following established practices as well as reviewing for and implementing continuous improvements.
  • Tasks and Activities may include:
  • Manage projects by following TSS procedures and best practices
  • Development, coordinate and/or manage customer requests (RFI, RFQ, Q&A) including creation of quotations or proposals
  • Risk analysis and mitigation using various project management tools
  • Create and manage project schedules using Microsoft Office Project
  • Generate proposals, both technical and commercial
  • Coordinate technical and commercial reviews
  • Ensure all project deliverables captured and delivered on time
  • Ensure quality requirements are captured, communicated and completed
  • Facilitate regular meetings with project stake holders to maintain communication, project status
  • Regularly update project status monitoring tools
  • Work with cross functional groups to deliver to project work packages
  • Encourage and implement a Continuous Improvement Culture and capture gains.
  • Identify, research, develop and implement automation opportunities in the CSC
  • Provide proactive communication, analysis and problem solving
  • Provide innovative solutions and continuous improvements
  • Assist in management reviews, business reviews and business plans, month end reporting


Geography to cover and Travel requirements

  • The PE will reside in the local office in China (Shanghai)/India (Bengaluru) and support the assigned territories
  • Travel is required to visit customer sites, sales offices, and manufacturing facilities. Estimated travel days per year: 30-50 days, depending on project requirements


Key Performance Indicators:

  • On-time Quote Response: On-time delivery of competitive quotation to customers
  • Opportunity Hit-Rate: Achieving percentage target assigned to region across all projects involved based on revenue
  • On-time Project Delivery: On-time and within-budget project completion


Mandatory Skills:

  • Experience in the Aerospace Industry
  • Experience in rubber, plastic or composite manufacturing
  • Familiarity with ISO or AS quality requirements
  • Experience using project management software such as MS Project, Clarity, Daptiv, Jira

Interview process

2 rounds - Virtual interview and 1 round Face to Face


Any other Criteria

  • Notice Period: Below 60 Days only. 
  • Gender: Female and Male ; Majority we need more female candidates
  • Qualification: Degree in Aerospace, Mechanical Engineering;
  • Experience: 3+ years
  • We don’t consider candidates who have changed multiple companies.
  • Without mandatory skills experience, the candidate profiles will not be considered
  • We want a candidate from Bangalore/Karnataka; we can look for a candidate from Tamil Nadu, Andhra Pradesh, and Kerala. Other Location candidates will not be accepted.
  • Communication is very important 
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Only applications received via email will be reviewed. Applications through other channels will not be considered.


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As part of our dynamic international cross-functional team you will be responsible for the design, development and deployment of modern high quality software solutions and applications as an experienced and skilled Full-stack developer. 


Responsibilities:

Design, develop, and maintain the application.

Write clean, efficient, and reusable code.

Implement new features and functionality based on business requirements.

Participate in system and application architecture discussions.

Create technical designs and specifications for new features or enhancements.

Write and execute unit tests to ensure code quality.

Debug and resolve technical issues and software defects.

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Working with other developers to ensure seamless integration backend and frontend elements.

Collaborating with DevOps teams for deployment and scaling.


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Proven experience as a skilled Full-stack developer. Experience in Utilities / Energy domain is appreciated.

Strong experience with Java (Springboot), AWS / Azure or GCP, GitLab and Angular and / or React. Additional technologies like Python, Go, Kotlin, Rust or similar are welcome

Excellent problem-solving and debugging skills. 

Strong communication and collaboration abilities to work effectively in a team environment.


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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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