
The Client Support Intern will be responsible for assisting clients and providing support with their technical needs, answering client inquiries via email and phone, and resolving client complaints in a timely manner. As a hybrid role, this internship position will be located in Dubai but some work from home is acceptable.

About Ytviews Digital Media
About
YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.
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This position is contractual. The appointment will be for a period of one year. Interested candidates should fill-up a Google Form within 30th July, 2024 (midnight) with the Link: https://forms.gle/VifhWi6yGZxbmUsN7
Job responsibilities:
i) Develop and implement communication and public engagement strategies that align with the institution's goals and objectives and promote the institution's work and impact.
ii) Conduct regular analysis and reporting on the effectiveness of communication and public engagement strategies and adjust them as needed
iii) Assist with other administrative tasks as and when needed
About Company :-
Mentoria is a career discovery platform that enables students and early working professionals to discover themselves and their ideal career paths. We mentor individuals until they step into a career theyre immensely passionate about. Our mission is to transform India and then the world, and make it a happier place to live in. You can read more about how our platform works on www.mentoria.com. Mentoria works with 2.85 Lakh+ users, 160+ Corporates, 120+ Schools, 15+ Govts and NGOs and 950+ Career Coaches.
Job description:
Want to build India's largest and most delighted community of career counsellors and micro-entrepreneurs in the career guidance space? India has 1.4 million lesser career counsellors than it should given the demand for career guidance across students and working professionals. Solve this problem with us. We're looking for sales super stars.
Role & responsibilities
- Calling leads received in our sales funnel - 8th-12th Students, Parents, College Graduates, Working Professionals
- Understanding their top career challenges and introducing the most relevant solutions from the Mentoria suite of #CareerReady products
- Moving clients down the sales funnel to meet daily, weekly and monthly sales goals
- Educating customers on the importance of career guidance and mentorship
- Profitable revenue growth through upselling and referrals
- Identify, contact and engage prospective clients.
- Online ad sales.
- Make daily sales calls/presentations and bring revenue for the company.
- Convert leads coming from the website.
- Create and implement strategies to seek out potential partners to promote our solutions.
Our client is India's leading digital care ecosystem for chronic condition management. They are a one stop shop catering to all needs from tracking fitness levels to managing diet, to consultation with doctors and health coaches. They combine real-time monitoring through their IoT-connected devices and app ecosystem to provide AI-driven personalized insights and proactive intervention by doctors and health coaches to patients with chronic conditions.
This revolutionary startup was named in Forbes Asia’s inaugural ‘100 to watch and is backed by renowned investors. They are backed by some of the best VCs and investors in India, and with their most recent fund-raise of $5.7 million, they are on track to expand beyond India into ASEAN countries as the first stage of their global expansion.
As a Financial Analyst, you will be responsible for driving improvement related to the business metrics. You should be able to quickly understand the matter at hand, gather the relevant data and information from the relevant internal and/or external stakeholders, do the analysis and present a time-bound action-plan to resolve the problem.
What you will do:
- Analysing raw data, performing analytics and making meaningful insights for decision-making purpose
- Handling and integrating large volumes of data
- Automating workflows and building tools to solve business problems
- Building a great camaraderie with internal and external stakeholders
Desired Candidate Profile
What you need to have:- An MBA and/ or a CA
- 3-5 years of experience working as an Analyst
- Experience working with a high-paced E-com/ Health-Tech/ Product-based startup. Candidates working with a CA-Firm or a big MNC/ BPO will not be considered.
- Outstanding analytical and problem-solving skills
- Ability to convert data into meaningful information
- Proficiency in MS Excel and PPT
- Loves numbers including the financial data
As a Java Developer, you will be responsible for developing cutting edge health-tech applications that include high scale transaction processing, intelligent bot based programs and data analytics.
What you will do:
- Building components for the company’s advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
- Communicating effectively in a cross-functional product development team and presenting ideas and solutions effectively
- Prioritizing and managing workload and meeting critical project milestones and deadlines
- Effectively collaborating with a team as well as taking initiative and working independently to solve problems
Desired Candidate Profile
What you need to have:- B.Tech/ B.E. (with 65% marks)
- Expertise at hands on programming in JAVA and J2EE
- Proven expertise in Java interfaces with MongoDB (or similar noSQL databases) as well as relational databases (mySQL, Postgres etc)
- Experience in atleast one 6+ months development project involving SpringBoot and Hibernate
- Strong understanding of application server infrastructure
- Good working knowledge of Maven based build systems
- Good understanding of build and deployment pipelines that involve ANT and Jenkins
- Understanding of code versioning tools, such as Git or SVN
- Good knowledge of working on Rest API’s, Webservices
- Excellent problem-solving and interpersonal skills
- Hands on experience with Lucene/ Solr
- Familiarity with DiagFlow based chat bot building
- Knowledge of NLP
- Experience in product based companies

Requirements
- 2-5 years of experience as a back-end developer
- Expertise with Java 1.8 and React JS
- Understanding of OOPS concepts, Design Principles, and implementations of different types of Design Patterns.
- Should have a strong acumen in Data Structures, Algorithms, problem-solving.
- Experience in Microservices
- Extensive experience in developing Web Services APIs using RESTful API design
- Comfortable writing Unit Test Cases
- Good to have experience/knowledge of
- Docker,
- Scala,
- Python, and
- AWS and other Cloud platforms
- Able to connect the dots between code and business value
Responsibilities
- Engage in high-level conversations about business strategy and the role tech plays in it
- Write well-designed, testable, and efficient code that powers our application
- Write specs and do planning for everything we build
- Conduct application analysis, testing, and debugging
- Diligently document code to keep it clean and transparent
- Ensure cross-browser and device compatibility
You Are
- You believe it’s always on you to make sure anything you do is a success.
- You have the ability to make quick and effective decisions.
- In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone.
- Open to change. You’re inspired by the endless ways in which everything we do can always be improved.

