Lead- Customer Support

Designation: - Sr. Engg - Application & Engineering

Job Function: - Extending technical support to sales team & customers, Technical Presentation, Product Demonstration & explaining products salient features.

Products:- Products fall under Azbil’s Control products division. Products such as gas flow measurement and control products, mass flow meter, mass flow controllers, temperature controllers, modulating motors, pressure switches,limit switches, photoelectric sensors, proximity sensors, Flame Detectors-Burner Controllers Assembly.

Customer Segment :- Furnace & Oven Manufacturer, Machine Manufacturer, Automotive, Heat Treatment.

Sales Experience: - 6 to 10 Years

Desired Qualification: - Bachelor of Engineering or Diploma Degree holder.

Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.

Reporting to: - Reporting to Control Product Department’s head from Advance Automation Business Unit.

Areas of Responsibility: -

·        Responsible for explaining our products’ technical functionalities and benefits to potential customers.

·        Responsible for working closely with the sales product team & helping to drive product adoption & sales success.

·        Handle technical questions during demonstrations.

·        Handle technical troubleshooting issues.

·        To Keep the management informed about the product promotional activities.

·        Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.

We are looking for a passionate and motivated Digital Marketing Intern to join our team. This role will provide hands-on experience in SEO, social media, content creation, and online marketing campaigns. The intern will work closely with our marketing team to support ongoing projects and learn how digital strategies contribute to business growth.

Key Responsibilities:

• Assist in developing and implementing digital marketing strategies to boost online presence.
• Support SEO activities, including keyword research, on-page optimization, and content updates.
• Help create and publish engaging content (blogs, social media posts, and website updates).
• Contribute to managing social media platforms to increase reach and engagement.
• Assist in monitoring website and campaign performance using analytics tools.
• Support email marketing campaigns by preparing content and tracking results.
• Research digital marketing trends and provide fresh ideas for improvement.
• Collaborate with the design and content teams to ensure consistent branding across channels.

Requirements:

• Basic knowledge of SEO, social media, and digital marketing concepts.
• Familiarity with tools like Google Analytics, Google Ads, or social media platforms (a plus).
• Strong communication and writing skills.
• Creative mindset with attention to detail.
• Eagerness to learn and take initiative.
• Ability to work independently and in a team environment.
• Education: Pursuing or recently completed a Bachelor’s degree in Marketing, Business, Communications, or related field.
• 
  

Internship Details:

• Duration: 6 Months
• Stipend: ₹5,000 per month
• Location: Bhayander (On-site)
• Timings: Full-time, 9:00 AM – 6:00 PM
• Preference: Mumbai-based candidates only

What We Offer:

• Hands-on experience in real-world digital marketing projects.
• Mentorship and training from experienced professionals.
• Exposure to multiple areas of digital marketing (SEO, social media, content, email, paid campaigns).
• Internship certificate and potential career opportunities upon successful completion.

Responsibilities:

• Building multi-platform applications for Android and iOS using the Flutter development framework of Google.
• Collaborating with other developers to create, deploy, and maintain Flutter-based applications for different platforms.
• Performing app profiling and improving performance.
• Writing and reviewing multi-application codes
• Testing products to remove bugs and any malfunctioning aspects
• Ensuring consistency between the delivered product features and the requirements/criteria of the business.
• Developing new features, maintaining code, and fixing/debugging issues.
• Managing a team of Flutter Developers

Requirements:

• Good understanding of Flutter and Dart.
• Good Knowledge of Java, Kotlin or Swift.
• Ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into readable state
• Good understanding of code versioning tools such as Git etc.
• Willingness to learn about new technologies and trends in mobile.
• Experience with third-party libraries and APIs
• Familiarity with cloud message APIs and push notifications.
• Working knowledge of Reactive programming is a plus.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Bachelor’s degree in Computer Science or related field, or equivalent professional experience.
• Experience working with agile teams and making rapid decisions in a dynamic and disruptive environment.
• Confident, detail-oriented, and highly motivated to contribute to the growth of the organization as part of a high-performing team.
• Ability to work under pressure and adhere to tight deadlines.
• 1.5-3 years of relevant software development experience.
• Strong communication skills.

• SAP Real Estate Management (SAP REM)/ RE-FX
• SAP REM – need a very strong senior-level SAP Real Estate experience immediately
• Should be able to identify, design and configure SAP Real Estate management. Can act as a lead and run client workshops. # of resources required = 1
• SAP Flexible Real Estate Management (REFX) module – configuration and enhancement, integration with SAP FI/CO/PM/PS, Record & Case Management, reporting in BW system.
• Integration of RE-FX/FI-AA/PM with Geo enablement & maps.
• ABAP development: SAP Data Dictionary, SAP Functions (local and RFC), BAPI, custom ALV reports and data upload programs, User Exits, BAdI, Adobe PDF forms.

About Wise

Wise is digital infrastructure for online education. Oversimplified as ‘Shopify for Tutors’ i.e., an easy to use tool for tutors to start teaching online. We have grown to 2mn users in 12 months and have much to do. We are backed by an incredible set of investors and individuals who have built product you already use. We have a small but rockstar team, cheap equity, smart money, opportunity to capture a huge market ($60bn) and a chance to make an impact while doing so.

What we need

We need you, if you are a senior iOS developer with 4+ years of experience in building robust iOS apps. Work would involve building things quickly and adapting based on market feedback while ensuring the security and quality of the codebase. If you love coding and building things excites you, we would like to talk to you.

What you will need (Skills)

• Proficient with Swift and Cocoa Touch.
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Familiarity with Restful APIs to connect iOS applications to back-end services.
• Understanding of Apple's design principles and interface guidelines
• Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs).
• Familiarity with cloud message APIs and push notifications.
• Proficient understanding of code versioning tools such as Git.
• Familiarity with continuous integration.
• Universal application development for both iPhone and iPad.
• Be able to build mobile applications to connect to middleware and applications through web services.
• Have excellent knowledge about the performance optimization of mobile applications.
• Experience with microservice architectures for clean mobile architecture design patterns and best practices.
• Familiarity with unit testing using mocking frameworks Cloud and Cloud infrastructure for backend hosting.

What you will do

• Design and build applications for the iOS platform.
• Ensure the performance, quality and responsiveness of applications.
• Collaborate with the team to define, design & ship new features.
• Identify and correct bottlenecks including fix bugs.

Great to have

• Sense of ownership
• Developers who can talk product and strategy
• Experience in building scalable consumer products
• Strong opinions, loosely held

Good to have

• Interest in mentorship
• Good written communication skills
• Bangalore love

Probably not ideal if

• If you have always been right about stuff in life
• No flexibility around working hours (this doesn’t mean we work long hours but if our systems get attacked in the middle of the night, we would need you to HODORR!)

Definitely get in touch if you

• Would have started the exact same company but willing to build it together with a great team
• Find our current product unbearably slow or inadequate
• Think this company isn’t going to work as it is right now

Desired Candidate Profile

• Demonstrable experience in marketing together with the potential and attitude required to learn
• A passion for issues around Sustainability, Energy Transition, Climate Action, Distributed & Renewable Energy
• Startup experience desired
• Ability to work in a fast-paced environment
• Willingness to roll up your sleeves and execute
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literacy, comfort working with numbers
• Ability to make sense of metrics and processing figures with spreadsheets
• Up-to-date knowledge of the latest trends and best practices in online marketing and measurement

Responsibilities:

• Develop and maintain the partner(fleet) application.
• Sit with the core team to learn and address various complications through tech.
• Attend meetings to understand the intricacies of the business and implement quick features/automation to improve the application.

Requirements:

• If you can develop flutter applications, then go ahead and click Apply. Added Advantage - If you have experience in MERN stack.

• Manage incoming & outbound calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Proven customer support experience or experience as a client service representative
• Ability to multi-task, prioritize, and manage time effectively
• Strong phone contact handling skills and active listening

 Skills:-

• Should have Good Communication skill.
• Should have good knowledge of Excel.
• Should have good writing skills.