Lead- Customer Support

Position Title : LLM - Lua Developer

Experience : 3+ Years

Opportunity : Full-time (40 hours/week) with a 5-hour PST overlap.

About the Role :

A NASDAQ-listed company is seeking a skilled Lua Developer to enhance AI-powered tools for the mobile coding ecosystem. The role involves developing next-gen coding assistants for various applications in a fast-paced environment.

Required Skills:

• 3+ Years of experience in Lua development.
• Strong knowledge of Lua and software development best practices.
• Experience with Git and version control systems.
• Problem-solving skills with attention to detail.
• Good communication and teamwork abilities.
• Experience using LLMs/AI for coding.

Nice to Have :

• Experience with game development, embedded systems, ML, or DevOps.
• Knowledge of C, C++.

Roles and Responsibilities:

Architect, build and maintain excellent React Native applications with clean code.

Implement pixel perfect UI's that match designs.

Implement clean, modern, smooth animations and transitions that provide an excellent user experience.

Write unit and integration tests.

Release applications to IOS and Google Play stores.

Work with native modules when required.

Skills Required:

Hands-on experience in React native and other advanced JavaScript libraries and frameworks

Good Knowledge of HTML5, CSS

Strong understanding of Virtual DOM, ES6, Redux, Immutable, JSX Components, Bootstrap, Material Design

Experience working with remote data using RESTful APIs and JSON.

Experience integrating third-party libraries and APIs.

Should be able to handle projects from scratch.

Familiarity with native build tools, Gradle {Android Studio, IntelliJ}, like XCode Good Analytical & debugging skills

Good analytical and problem solving skills

Job Title: Senior/Lead Performance Test Engineer (JMeter Specialist)

Experience: 5-10 Years

Location: Remote / Pune, India

Job Summary:

We are looking for a highly skilled and experienced Senior/Lead Performance Test Engineer with a strong background in Apache JMeter to lead and execute performance testing initiatives for our web and mobile applications. The ideal candidate will be a hands-on expert in designing, scripting, executing, and analyzing complex performance tests, identifying bottlenecks, and collaborating with cross-functional teams to optimize system performance. This role is critical in ensuring our applications deliver exceptional user experiences under various load conditions.

Key Responsibilities:

Performance Test Strategy & Planning:

Define, develop, and implement comprehensive performance test strategies and plans aligned with project requirements and business objectives for web and mobile applications.

Collaborate with product owners, developers, architects, and operations teams to understand non-functional requirements (NFRs) and service level agreements (SLAs).

Determine appropriate performance test types (Load, Stress, Endurance, Spike, Scalability) and define relevant performance metrics and acceptance criteria.

Scripting & Test Development (JMeter Focus):

Design, develop, and maintain robust and scalable performance test scripts using Apache JMeter for various protocols (HTTP/S, REST, SOAP, JDBC, etc.).

Implement advanced JMeter features including correlation, parameterization, assertions, custom listeners, and logic controllers to simulate realistic user behavior.

Develop modular and reusable test assets.

Integrate performance test scripts into CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps) for continuous performance monitoring.

Test Execution & Monitoring:

Set up and configure performance test environments, ensuring they accurately mimic production infrastructure (including cloud environments like AWS, Azure, GCP).

Execute performance tests in various environments, managing large-scale load generation using JMeter (standalone or distributed mode).

Monitor system resources (CPU, Memory, Disk I/O, Network) and application performance metrics using various tools (e.g., Grafana, Prometheus, ELK stack, AppDynamics, Dynatrace, New Relic) during test execution.

Analysis & Reporting:

Analyze complex performance test results, identify performance bottlenecks, and pinpoint root causes across application, database, and infrastructure layers.

Interpret monitoring data, logs, and profiling reports to provide actionable insights and recommendations for performance improvements.

Prepare clear, concise, and comprehensive performance test reports, presenting findings, risks, and optimization recommendations to technical and non-technical stakeholders.

Collaboration & Mentorship:

Work closely with development and DevOps teams to troubleshoot, optimize, and resolve performance issues.

Act as a subject matter expert in performance testing, providing technical guidance and mentoring to junior team members.

Contribute to the continuous improvement of performance testing processes, tools, and best practices.

Required Skills & Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field.

5-10 years of hands-on experience in performance testing, with a strong focus on web and mobile applications.

Expert-level proficiency with Apache JMeter for scripting, execution, and analysis.

Strong understanding of performance testing methodologies, concepts (e.g., throughput, response time, latency, concurrency), and lifecycle.

Experience with performance monitoring tools such as Grafana, Prometheus, CloudWatch, Azure Monitor, GCP Monitoring, AppDynamics, Dynatrace, or New Relic.

Solid understanding of web technologies (HTTP/S, REST APIs, WebSockets, HTML, CSS, JavaScript) and modern application architectures (Microservices, Serverless).

Experience with database performance analysis (SQL/NoSQL) and ability to write complex SQL queries.

Familiarity with cloud platforms (AWS, Azure, GCP) and experience in testing applications deployed in cloud environments.

Proficiency in scripting languages (e.g., Groovy, Python, Shell scripting) for custom scripting and automation.

Excellent analytical, problem-solving, and debugging skills.

Strong communication (written and verbal) and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.

Ability to work independently, manage multiple priorities, and thrive in a remote or hybrid work setup.

Good to Have Skills:

Experience with other performance testing tools (e.g., LoadRunner, Gatling, k6, BlazeMeter).

Knowledge of CI/CD pipelines and experience integrating performance tests into automated pipelines.

Understanding of containerization technologies (Docker, Kubernetes).

Experience with mobile application performance testing tools and techniques (e.g., device-level monitoring, network emulation).

Certifications in performance testing or cloud platforms.

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As our SBDA, your responsibilities will be :

● Planning and executing cold outreach in the form of messages and calls to

attract new leads.

● Reaching out to prospects through calls or messages to assess their needs.

● Nurturing the leads, following up with them, and understanding their issues inside

out.

● Achieve agreed-upon sales targets and outcomes within schedule.

● Coordinate sales efforts with team members and other departments.

● Analyze the market’s potential, and track sales, and status reports.

● Supply management with reports on customer needs, problems, interests,

competitive activities, and potential for new products and services.

● Keep abreast of best practices and promotional trends.

● Continuously improve through feedback.

We’d additionally be looking at

● Quick Turnaround Time

● Good communication skills, ability to work with different departments

● Self-motivation, ability to work under pressure and meet deadlines

● Receptive to constructive criticism, and delivering changes as directed

● Technical know-how

To be successful in this role, you should have:

● Good knowledge of MS Office

● Highly motivated and target-driven.

● Excellent negotiation, and communication skills.

● Prioritizing, time management, and organizational skills.

● Ability to create and deliver presentations tailored to the customers' needs.

● A healthy attitude towards constructive criticism.

Nature of Work:

● Work from our Office

● You will be working 6-days a week

● You get 0-1 Building Experience

● Freedom to experiment and innovate

● High Ownership of tasks

Roles & Responsibilities:

• Planning, designing, creating, editing, and publishing relevant content based on the company's business objectives and users' needs.
• To develop a content strategy that conforms to and sets out to achieve business goals. 
• Carefully and strategically developed content aims to inform, entertain, inspire and engage potential customers. 
• To brainstorm creative ways of engaging the audience online and produce those engaging content types.
• Expertise in social media analytics, understanding the nuances, advantages, and shortcomings of each platform, and how to utilize data in formulating a campaign strategy. 
• Performing extensive research and analysis on consumer thoughts and trends.
• Creating specifications and content appropriate for the brand's customer personas.
• Planning the editorial calendar and content proposition.
• Collaborating with content management teams, creative teams, and writers to implement the strategy
• Overseeing writing style and tone for all content
• Developing content governance guidelines for tone, style, and voice of all content, ensuring they are followed and conducting periodic content audits.
• Tracking and calculating content ROI

Scope:

Are you the one? Quick self-discovery test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?

Your bucket of undertakings:

This position will be responsible to consult with clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other.

1. Be the first one to experiment on new-age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels.
2. Continually augment skills and learn new tech as the technology and client needs evolve
3. Use your experience in the Google cloud platform, AWS, or Microsoft Azure to build hybrid-cloud solutions for customers.
4. Provide leadership to project teams, and facilitate the definition of project deliverables around core Cloud-based technology and methods.
5. Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results.
6. Participate in technical reviews of requirements, designs, code, and other artifacts
7. Identify and keep abreast of new technical concepts in the google cloud platform
8. Security, Risk, and Compliance - Advise customers on best practices around access management, network setup, regulatory compliance, and related areas.

Accomplishment Set 

• Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility 
• Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
• Strong service attitude and a commitment to quality.
• Highly organised and efficient.
• Confident working with others to inspire a high-quality standard.

Experience :

• 4-8 years experience in Cloud Infrastructure and Operations domains
• Experience with Linux systems and/OR Windows servers
• Specialize in one or two cloud deployment platforms: AWS, GCP
• Hands on experience with AWS services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine, API Gateway, AppSync and ServiceMesh)
• Experience in one or more scripting language-Python, Bash
• Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
• Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)
• DevOps Technologies (AWS DevOps, Jenkins, Git, Maven)
• Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef, Packer
• Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

Education :

1. Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
2. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
3. 3-8 years of experience with hands-on experience in Cloud Computing (AWS/GCP) and IT operational experience in a global enterprise environment.
4. Good analytical, communication, problem solving, and learning skills.
5. Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.