Lead- Customer Support

● Understand as a social product right from our top of the funnel, the free  and the pro features for Teenagers

● Understand the target User personal

● Ideating on new program pathways and working with subject matter experts on building an active, project based learning curriculum

● Responsible for the management and organisation of all programs, across the free and paid offering

● Building data driven structures to understand the effectiveness of learning and engagement initiatives

● Coordinating with the Business, Marketing, Product and Operations teams to drive learning and engagement objectives

● Build a culture of continuous learning and constructive feedback within the team geared toward futuristic learning vision

Expectations and Skills

● Bring founder’s mindset to work everyday, high ownership and drive to make a dent, high ambition

● Super high creativity and innovation driven approach to learning

● Proven Expertise in setting up and scaling Masterclasses (Cohort based live courses) and/or Project based learning pedagogy

● Proven Experience (5+ years) in managing large specialized teams

● Understanding of a social product and the category is building and complete alignment with the mission

● Hands on leadership, we don’t want managers but amazing leaders who can drive a sports team like culture by being the Captain rather than the Coach

● Fast iterations and super fast learning temperament as a leader

● Ability to handle multiple tasks, channels, diverse global team members

● Very strong in setting processes, dashboards, workflows, tracers, project management tools to keep everyone sane as we scale!

● Deep user understanding and user driven approach rather than business focused only

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorgan Chase within the Asset & Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Expert level in the programming on Python. Experience designing and building APIs using popular frameworks such as Flask, Fast API
• Familiar with site reliability concepts, principles, and practices
• Experience maintaining a Cloud-base infrastructure
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Emerging knowledge of continuous integration and continuous delivery tools (e.g., Jenkins, Jules, Spinnaker, BitBucket, GitLab, Terraform, etc.)
• Emerging knowledge of common networking technologies

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry
• Experience working on public cloud environment using wrappers and practices that are in use at JPMC
• Knowledge on Terraform, containers and container orchestration, especially Kubernetes preferred

JOB PROFILE

Company Overview:

GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications. 

We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global

Website: https://www.goprotoz.com/

Location: https://goo.gl/maps/XXoRHtHB93y

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

Requirements and skills

• Proven work experience as a UI/UX Designer or similar role
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills and communication skills.
• Graduction Must be completed.

Position Summary

The Java Software Developer designs and develops computer applications using the Java programming language. Managing small-to-large scale projects, with respect to business impact, throughout the development life cycle. In this role, you can expect to leverage your 5+ years of Java engineering skills and knowledge to develop, test, and release features assigned to you and the Software Development team. You will be challenged daily to solve problems, expand your knowledge of the existing platform, and the technologies that can be used to continuously improve it.

Essential Functions

• Owns assigned projects throughout the development life cycle, from design through quality testing. Develops high quality code that delivers desired functionality using the technology selected for the project.
• Utilizes techniques including pair programming to ensure code quality. Additionally, maintains code quality through best practices, unit testing, and code quality automation.
• Supports continuous integration process.
• Collaborates closely with team members to determine best practices and client requirements for software.
• Develops intuitive software that meets and exceeds the needs of the company.
• Professionally maintains all software and provides regular updates that address client and/or company concerns.
• Analyzes and tests programs and products before formal launch. Addresses and troubleshoots coding problems quickly and efficiently to ensure a productive workplace.
• Ensures software security by developing programs to actively monitor the sharing of private information.
• Actively seeks ways to improve business software processes and interactions.
• When needed, provides valuable coaching and training for team members to ensure all employees are confident in the use of software applications.
• Regularly modifies software to fix errors, adapt to new hardware, improve overall performance, and/or upgrade interfaces.
• Directs system testing and validation procedures. Provides software programming and documentation development.
• Provides project proposals and project status updates to clients and departments, as needed. Prepares recommendations and project plans for the installation of new systems or modifications of an existing system.
• Works closely with clients and departments to resolve technical issues - including (but not limited to) software system design and maintenance.
• Regularly participates in an agile delivery process by helping size stories. Owns, researches, and recommends new solutions.

Skills and Abilities

• Excellent problem-solving skills and technical aptitude to solve complex issues.
• Proven ability to manage multiple high-priority projects.
• Excellent communication skills, both written and verbal.
• Ability to quickly adapt to a changing environment.
• Skilled in object-oriented (OO) design and design pattern.
• Skilled with Java 8 features, such as lambdas and streams.
• Demonstrated knowledge of API design standards, patterns, and best practices (especially Swagger and OpenAPI 3.0, REST, SOAP, MQ, JSON, Microservices etc.).
• Expert understanding of Spring Framework, Spring MVC REST, ORM/Hibernate and JDBC. As well as Hibernate/JPA and Object-relational mapping, including performance considerations.
• Experienced with RDBM systems: MYSQL Server, Oracle.
• Strong understanding of relational databases and writing SQL queries.
• Familiarity with the following front-end technologies: HTML, Javascript, CSS, Angular, Git, SQL, Maven

Experience

• Experience as a Java Developer, Java Engineer, or similar role required (i.e., Spring Framework / Spring boot and J2EE development required).
• Experience designing and developing REST API / web applications.
• Experience working with Agile methodologies (Scrum) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts) a major plus.
• Advanced knowledge and experience in Cloud/SAAS integration, a plus.

Education

• Bachelor’s degree in computer science or a related field of study or equivalent level of education and experience.

• hands-on coding
• guide the team through industry best practices,
• lead the team by example,
• be the SME in Sharepoint,
• implement and execute the technology roadmap,
• and long-term thinking of strategies to migrate or build a new app using SharePoint Online.

• Required Skills, Qualifications, and Benefits:

  • Core Knowledge of PHP, HTML, CSS3, MySQL & JavaScript.

  • Basic understanding of code versioning tools, such as Git.

  • Ability to communicate effectively with the team and clients.

  • Proficient logical ability and flexibility to learn new technology.

  • Good in designing and problem-solving abilities

  • Overall Strong coding skills, good analytical and problem-solving skills.

  Good to have:

  • Familiar with React, Redux

  • Knowledge of backend for any CMSs like WordPress, Joomla, Magento etc

  Qualifications:

  • B.Tech, MCA

  Experience:

  • 0 - 2 years.

  Job Type:

  Full-Time (Immediate Joiner)

  Interview Type:

  Walk-in, Google Meet (for remote location)

  Work Salary:

  Decent hike on current salary.

5+ years experience with ecommerce web development projects, working in a client services environment, and building sites from start to finish.

Proven experience in collaborating with other developers, technical architects, project managers, UX designers, business analysts, and QA analysts. Experience interfacing directly with clients a plus. Excellent communication, interpersonal and team-orientation skills.

Experience working on ecommerce sites for clients with yearly revenues above $5M.

Solid problem-solving and analytical skills in complex environments.

Proven experience in managing complex integrations with customers and third parties in all phases of the Software Development Lifecycle.

5+ years experience developing client solutions on Magento (3+ years with Magento 2, prior experience with Magento 1).

 Experience with Magneto Cloud.

5+ years experience with CSS, Javascript, PHP, LAMP (Linux, Apache, MySQL, PHP). We’ll be expecting that you have advanced knowledge of these technologies that you can apply to your projects. Knowledge of frameworks like CakePHP, CodeIgniter, or Zend Framework would definitely put you ahead of the game.

3+ years experience with advanced JavaScript development and front-end frameworks, especially as they relate to Magento 2.

3+ years experience with HTML and CSS development and front-end frameworks, especially as they relate to Magento 2.

3+ years experience with API integration and/or custom extension development in Magento 2.

Proven experience in creating performant and robust solutions, optimizing both server-side and client-side performance.

One or more Magento Certifications strongly preferred.

Responsibilities:  

• Participating and collaborating in our project methodology and Agile Scrum software development lifecycle as a key contributor.
• Assist technical architects in technical solution definition
• Breaking down and estimating user stories and technical tasks.
• Software development in Magento, PHP, and related technologies.
• Identify and communicate technical dependencies and risks. In collaboration with colleagues on the project, work diligently to reduce technical risks.
• Code review and merging of code in source controls systems (such as git).
• Unit testing and demonstrating working solutions for software you develop.
• Mentoring colleagues, pair programming, and code review.
• Documentation of technical solutions.
• Remediation of defects found during testing.
• Assisting in deployments to pre-production and production environments.
• Keeping Agile and project management systems updated with progress and status on daily basis (Jira).
• Learn and adhere to company coding and quality standards and conventions. Follow project-level design decisions and conventions.
• This is a “production” role, and you are responsible for tracking your time on customer projects and meeting your production targets on a weekly basis.

GreedyGame is looking for a Quality Assurance Engineer to join its clan! We are looking to get a kick ass engineer on board who has the knack for finding the quirkiest bugs. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform.

WHAT WILL BE YOUR RESPONSIBILITIES?

• Work with our proprietary Java and Kotlin based SDK to find performance and functionality related issues.
• Working with in-house Dashboards to perform testing of UI and APIs. 
• Collaborating with teams to create test documents.
• Manual and automation testing for Mobile apps and games (Both android and iOS)
• Planning and task management in congruence with the Leadership Team.

WHAT ARE WE LOOKING FOR?

1. Knowledge of software QA methodologies, tools, and processes

2. Experience in project management is a plus

3. Ability to automate android application and web-application is a plus

4. Experience in working with proxy tools like Charles Proxy, Fiddler, etc., and the android studio is a plus

5. Expertise in API testing tools like Postman, REST Assured, etc. is a plus

6. Knowledge of Agile scrum methodologies

7. Strong analytical, logical, and problem-solving skills

8. Experienced in creating Test Plan, Test Case, and Test Report

WHAT ARE WE BUILDING?

GreedyGame is building mobile first advertising solutions. We are a platform which enables blending of ads within mobile apps and games so that they become a part of the content. This allows developers to monetise their apps and games without degrading the user experience. Check out greedygame.com to know more!

WHAT'S IN IT FOR YOU?

• Opportunity to be a part of the big disruption we are creating in the ad-tech space.
• Learn and grow at a free, open and fast paced environment
• Office in one of the most happening places in Bangalore.
• An amazing clan and the opportunity to be a part of it, free lunch on all days of the week, fully stocked pantry within 20 feet reach, a foosball table to burst stress and a great working environment.
• Continuous feedback system to ensure that improvement is a constant focus.