Lead- Customer Support

Role Overview:

We are seeking an experienced QA professional proficient in testing to ensure the delivery of high‑quality software products. You will design and execute comprehensive test strategies, develop and maintain automated test scripts, and collaborate closely with development and product teams to identify and resolve defects. This role requires a strong understanding of QA methodologies, attention to detail, and a passion for continuous improvement in software quality.

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Key Responsibilities:

• Design, develop, and execute detailed manual test cases based on functional and technical requirements.

• Develop, maintain, and execute automated test scripts using industry‑standard tools and frameworks.

• Identify, document, and track software defects, collaborating with developers to ensure timely resolution.

• Conduct regression, integration, performance, and security testing as needed.

• Participate in the planning and review of test strategies, test plans, and test scenarios.

• Ensure comprehensive test coverage and maintain accurate test documentation and reports.

• Integrate automated tests into CI/CD pipelines for continuous quality assurance.• Collaborate with cross‑functional teams to understand product requirements and deliver high‑quality releases.

• Participate in code and test case reviews, providing feedback to improve quality standards.

• Stay updated with emerging testing tools, techniques, and best practices.

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Required Skills & Qualifications:

• Proven experience in software testing.

• Strong knowledge of QA methodologies, SDLC, and STLC.

• Proficiency in at least one programming/scripting language used for automation (e.g., Java, Python, JavaScript).

• Experience with automation tools such as Selenium, Appium, or similar.

• Ability to write and execute complex SQL queries for data validation.

• Familiarity with Agile/Scrum methodologies.

• Excellent analytical, problem‑solving, and communication skills.

• Experience with bug tracking and test management tools (e.g., JIRA, TestRail).

• Bachelor’s degree in Computer Science, Engineering, or related field.

Responsibilities:

• Manage daily accounting operations including bookkeeping, journal entries, and ledgers.
• Handle accounts payable/receivable, vendor invoices, and expense records. Perform bank reconciliations, vendor reconciliations, and balance sheet reconciliations.
• Assist in preparing financial statements, MIS reports, and monthly closing.
• Ensure compliance with GST, TDS, and other statutory requirements.
• Support audits and coordinate with auditors for data and reports.
• Maintain proper documentation and records of financial transactions.
• Maintain proper documentation and records of financial transactions.
• Collaborate with internal teams to streamline accounting and financial processes.
• Provide accurate and timely financial information to management.

If interested kindly share your updated resume on 82008 31681

What we are looking

• You must have experience in Python, including development of microservices using flask/fastapi/sanic.
• You hold knowledge of at least one Python web frameworks
• You have experience in NoSQL databases such as MongoDB
• You are familiar with relational databases and unstructured data.
• You are familiar with some ORM (Object Relational Mapper) libraries.
• You have prior exposure to code versioning tools such as Git.
• You understand fundamental design principles behind a scalable application

Good to have

• Experience in cloud services such as AWS
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of the threading concepts in Python and multi-process architecture

What you'll do

• Create database schemas that represent and support business processes
• Integrate multiple data sources and databases into one system.
• Develop and integrate RESTful APIs and services for business use cases
• Perform unit and integration tests on developed modules

Experience: 3-10 Years

Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)

Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

Roles and Responsibilities:

• Must have experience in Microservice architecture with the ability to collaborate effectively with team members and build positive working relationships.
• Design and build and deploy APIs to meet business requirements.
• High level of commitment to business satisfaction and agility.
• Strong work ethic and a passion for the role, with a positive attitude and a willingness to learn.
• Communicate effectively with the tech lead to thoroughly understand the requirements and highlight any blockers immediately.
• Handle programming and software development, including requirement gathering, bug fixing, testing, documenting, and implementation.
• Work in an agile environment to deliver high-quality solutions.
• Understand and implement Security, Logging, Auditing, Policy Management, and Performance Monitoring.
• Familiarity with relational databases (E.g.: Oracle), non-relational databases (E.g.: MongoDB), MSK Kafka, Docker, Kubernetes, and CICD Technologies (Jenkins, GitHub, Maven)

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing site requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Should have ability to work independently and multi-task in a fast-paced environment.
• Troubleshooting site interface and debugging developed site codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting site changes and developing updates.
• Should be confident, self-motivated, who work well in team environments.
• Should meet provided deadlines.

• Strong knowledge of Liquid
• Optimize websites to ensure they render consistently in cross-browser environments, with the best SEO principles, caching mechanics, etc.
• Should work on e-commerce projects with different Shopify JS APIs (storefront, AJAX Cart, Sections, etc).
• Shopify Expert must ensure a 100% responsiveness of web design.
• Experience with web/graphic design applications such as Figma,  Adobe XD, Adobe Photoshop,  Adobe Illustrator.
• Working in e-commerce projects while coordinating with other members.
• Act as a Shopify expert, specializing in all facets of the e-commerce platform.
• For Shopify developer job knowledge of HTML5, CSS3, Javascript/Jquery is a must.
• Shopify developer should have strong knowledge on Installing & Customizing the new Shopify theme.
• Shopify developer Expert-level knowledge of Shopify Liquid templating language.
• Exposure to application development & ruby scripting.
• Shopify Plug-in optimization, and customization, Strong knowledge of OOPs.
• Developer must have proven work experience on version control and source code management like GIT, Bitbucket.

• 3+ years experience creating interfaces, large-scale digital experiences, or applications.
• Excellence at designing a brand experience across multiple channels, including web, mobile applications.
• Experience designing for a variety of industries including retail, financial, etc.
• Direct client interaction experience with the ability to build relationships, understand client vision/direction, and present designs and concepts.
• Figma should be core to your toolbox. Adobe Creative Suite is a plus. (Keynote, Google Docs, and other basic skills are a requirement)
• Strong experience using various prototyping tools to help understand the problem, test concepts, and communicate experiences to internal teams and clients.
• Full understanding of how to identify the true needs of users through research, customer journey mapping, user testing and apply the insights to the design strategy and business needs. Successful track record working within interdisciplinary teams in creating great products knowledge of service design, design systems, and agile methodologies.
• Risk-taking in design, pushing past the obvious.

Basic Qualifications

• BA/BS degree or equivalent, in design, human-computer interaction or a related field, or a combination of education and experience in a relevant field

1. Extensive experience in Javascript / NodeJS in the back end
2. Front end frameworks such as Bootstrap, Pug, Jquery
3. Experience in web frameworks like ExpressJS, Webpack
4. Experience in Nginx, Redis, Apache Kafka and MQTT
5. Experience with MongoDB
6. Experience with Version Control Systems like Git / Mercurial
7. Sound knowledge in Software engineering best practices
8. Sound knowledge in RestFul API Design
9. Working knowledge of Automated testing tools
10. Experience in maintaining production servers (Optional)
11. Experience with Azure DevOps (Optional)

1. Experience in digital payments or financial services industry is a plus.
2. Participation in the processes of strategic project-planning meetings.
3. Be involved and participate in the overall application lifecycle.
4. Collaborate with External Development Teams.
5. Define and communicate technical and design requirements, understanding workflows and write code as per requirements.
6. Develop functional and sustainable web applications with clean codes.
7. Focus on coding and debugging.

Job Description:

• Knowledge of front-end technologies like Vue JS/ Angular JS / ReactJS .
• Basic knowledge of GIT or  BitBucket  or TFS or Jenkins
• Experience in technologies like Devops, NodeJS, ExpressJS, .Net Core
• Understanding of Microservice architecture , Docker containers and  Database designs
• Knowledge of various AWS services such as CloudWatch, Lambda, EC2, ECS, S3, AWS Document DB/DynamoDb, Cloud formation
• Soft skills - Self driven and independent, Good team player, good interpersonal skills, Flexible and Proactive, Good communication with client.
• Building reusable components and front-end libraries for future use.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Ability to understand business requirements and translate them into technical requirements.
• Translating designs and wireframes into high quality code.
• Review the React code of team members, Help technically where-ever required as a one- team approach.