Chat support associate

Job Description - Blueprism Developer / RPA Developer

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Notice Period : 1 Month or Immediate joiner  preferred

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Product: CallHippo.

URL: https://callhippo.com/" target="_blank">https://callhippo.com/

CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Experience- 0.6-3 years

The Job Description for Customer Support Executive:-

1)Work on chats and Tickets

2)Maintain a mean response time of less than 1 minute since it is live chat support

3)Chat Quality score should not be less than 4/5

4)Close maximum support tickets in a month

5)Resolve queries with utmost efficiency to facilitate customer retention.

Requirements

1)Experience in Tech Support

2)Experience with troubleshooting

3)Hands-on knowledge in providing support for any kind of application software

Responsibilities:

 Develop and maintain high-quality, scalable, and efficient Java codebase for our ad-serving platform.

 Collaborate with cross-functional teams including product managers, designers, and other developers to

understand requirements and translate them into technical solutions.

 Design and implement new features and functionalities in the ad-serving system, focusing on performance

optimization and reliability.

 Troubleshoot and debug complex issues in the ad server environment, providing timely resolutions to ensure

uninterrupted service.

 Conduct code reviews, provide constructive feedback, and enforce coding best practices to maintain code quality

and consistency across the platform.

 Stay updated with emerging technologies and industry trends in ad serving and digital advertising, and integrate

relevant innovations into our platform.

 Work closely with DevOps and infrastructure teams to deploy and maintain the ad-serving platform in a cloud- based environment.

 Collaborate with stakeholders to gather requirements, define technical specifications, and estimate development

efforts for new projects and features.

 Mentor junior developers, sharing knowledge and best practices to foster a culture of continuous learning and

improvement within the development team.

 Participate in on-call rotations and provide support for production issues as needed, ensuring maximum uptime

and reliability of the ad-serving platform.

Summary: 

Hyperspec is building a real time local map for self-driving cars and using cross view localization to enable ubiquitous autonomy. Hyperspec is a VC funded startup.

The principal embedded systems engineer will have deep expertise in embedded systems design, development and worked for years on embedded systems teams. This person is a leader and mentor to junior engineers and shares knowledge about the design and development of embedded systems.

Responsibilities:

• Serves as an expert in all aspects of embedded projects and embedded systems—including designing, developing, testing, and perfecting designs 
• Responsible for updating and working with executive leadership on the development of embedded systems and status of projects 
• Provides guidance and mentoring to other members of the team

Requirements:

• Minimum of bachelors' degree in computer science or engineering
• At least ten years of engineering experience with expertise in software engineering, data structures, and programming techniques
• Deep expertise in C/C++ programming
• Experience with FPGAs, PCB, Xilinx, Altera, or similar SoCs.
• Experience with ISPs, Cameras, Switches a plus.
• Experience in working with real-time operating systems, communications protocols and firmware design.

• Experience in interfaces, IP protocols, and hardware subsystems.
• Experience in working as part of a team and leading teams.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skill
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Job Description 

Business to Business (B2B) outbound telephone sales and email marketing  

**IMMEDIATE HIRING*** 

***Only apply if your English speaking skills are exceptional*** 

Primarily responsibility is to create awareness and interest in IT solutions among decision-makers in medium to large-sized companies located in Europe. Agents will also plan and arrange web conferences and on-site appointments for third-party sales staff. 

Job location: Remote / Work from home 

Benefits 

• Work from your own home office, regardless of location 

• Start immediately 
• Work as a freelancer 
• Attractive payment - fixed salary + bonus  
• Training: We recognize, encourage and support you in all areas of work! 
• You will learn from us what we define as the most important processes, findings and skills in connection with customer acquisition, sales and marketing! 

• Exciting tasks: Implementation of innovative strategies in telephone & e-mail communication 

Requirements, skills and prerequisites 

• Exceptional language skills - spoken and written English (mandatory) 

• Neutral English Accent without any mother tongue influence 
• Excellent communication skills 
• Ability to learn & willingness to learn (mandatory) 
• Autonomy 
• Motivation 

• Assertiveness 
• Reliability 
• Willing to work in European time zones - GMT + 1  
• Enjoying phone calls and computer work 
• IT affinity required, knowledge of business IT desirable 

• Willingness, desire and ability to work 100% from your own home office 
• Own a home-office setup: your own VOIP-capable laptop or PC, high-performance, stable Internet connection 
• Interest in long-term employment 

Please note: This is a full-time position and the candidate is expected to be available for work on all working days with the exception of leaves and holidays.  

About Arcworth Strategy LLP (https://www.arcworth.com): 

Arcworth Strategy offers a range of business services to fit a broad category of businesses based in India and abroad. From small and medium businesses to multinational companies, we help our clients grow while increasing competitiveness and reducing costs. We are based in Bengaluru and our main areas of operation are strategy, business consulting and market research.  

Start your application process here - https://www.arcworth.com/telesales">https://www.arcworth.com/telesales   

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We are looking for an experienced 3D Fashion Designer.

1. Someone who is well-versed with the CLO3D software and garment construction.
   Should have a sound knowledge of some add on softwares like Blender, Meshmixer,etc.

2. Knowledge of Modelling, Rendering, lighting, materials, textures, and resource optimization.

3. Who has already worked on designing menswear.

4. Advanced knowledge on draping, pattern-making, cutting & stitching of menswear.

5. Should be creative with good design ideas & be capable of executing the garment design as per the given brief/deadline.

6. Highly innovative and creative.

7. Good grasping power.

8. Self-motivated & has work ethics.

This job requires:

Creative thinking: 20%

Pattern making: 30%

Technology & Software Savvy: 30%

Design Communication: 20%

Roles & Responsibilities:

1. Execute and launch designs every week. Take initiative and work independently to execute the entire collection end-to-end. Right from sketching to 3D pattern making and rendering.

2. Manage & execute Adhoc tasks in 3D pattern making and rendering.

3. Create and analyze design reports.

4. Research, ideate, implement and execute improved strategies for increasing design efficiency.
   
   Note: High configuration system is a must for working remotely.