Chat support associate
0.6 - 2 yrs
₹1.5L - ₹2.5L / yr
Delhi
Skills
Effective communication
Time management
Customer Support
1. Has Great Written Communication Skills
2. Engages Proactively with the Audience & Maintain accurate customer records, taking their request for product or services.
3. Educate current and potential customers with product and service information
4. Received and responded to multiple live chats.
5. Gathered credentials and verify required information.
6. Actively listened to the customer,
7. Ability to communicate clearly and professionally
8. Met or exceeded scorecard requirements for productivity, schedule adherence, quality and attendance.
9. Completed assignments accurately despite a large workload.
10. Up-sell and cross-sell products
11. Coordinate updates & improvements
12. Fast thinking skills & Tech Savvy
2. Engages Proactively with the Audience & Maintain accurate customer records, taking their request for product or services.
3. Educate current and potential customers with product and service information
4. Received and responded to multiple live chats.
5. Gathered credentials and verify required information.
6. Actively listened to the customer,
7. Ability to communicate clearly and professionally
8. Met or exceeded scorecard requirements for productivity, schedule adherence, quality and attendance.
9. Completed assignments accurately despite a large workload.
10. Up-sell and cross-sell products
11. Coordinate updates & improvements
12. Fast thinking skills & Tech Savvy
Read more
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Companies hiring on Cutshort
About Grooming Education Academy
Founded :
2019
Type :
Services
Size :
20-100
Stage :
Profitable
About
Escholars provides online classes for CA foundation, CA inter both groups, Class 12, Class 11, B.Com, BBA, CA FINAL, CS foundation and CMA foundation at Concessional Prices. Our commitment is to provide the best education to our learners, which they should not only appreciate but feel proud to be a part of this institution.
Read more
Company video
Connect with the team
Company social profiles
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Hi
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Regards
Team Merito
About the co:
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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