Chat support associate

Strong Junior GenAI / AI Backend Engineer Profiles

Mandatory (Experience 1) – Must have 1.5+ years of full time expeirence in software development using LLMs (OpenAI / Gemini / similar) in projects (internship / full-time / strong personal projects)

Mandatory (Experience 2) – Must have strong coding skills in Python and hands-on backend development experience (FastAPI / Django preferred)

Mandatory (Experience 3) – Must have built or contributed to AI/LLM-based applications, such as chatbots, copilots, document processing tools, etc.

Mandatory (Experience 4) – Must have basic understanding of RAG concepts (embeddings, vector DBs, retrieval)

Mandatory (Experience 5) – Must have experience building APIs or backend services and integrating with external systems

Mandatory (Experience 6) – Must have AI/LLM projects clearly mentioned in CV (with what was built, not just tools used)

Mandatory (Experience 7) – Must have worked with modern development tools (Git, APIs, basic cloud exposure)

Mandatory (Tech Stack) – Strong in Python + basic AI/LLM ecosystem

Mandatory (Company) – Product companies / Funded startups (Series A / B / high-growth environments)

Mandatory (Education) - Tier-1 institutes (IITs, BITS, IIITs), Can be skipped if from Top notch product companies

Mandatory (Exclusion) - Avoid candidates with Only Prompt Engineers, from pure Data Science / ML theory background without backend coding, Frontend-heavy engineers.

Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations

• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.

• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:

• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.

• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.

• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM

• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.

• Preferably certified in ServiceNow

We’re Hiring – DevOps Engineer 🚀

Are you passionate about automation, cloud, and scaling systems? Join our team as a DevOps Engineer and help us build robust CI/CD pipelines, manage multi-cloud infrastructure, and ensure high availability & performance.

✅ 5+ years of DevOps experience

✅ Expertise in CI/CD tools (Jenkins, GitLab CI, CircleCI)

✅ Strong hands-on with AWS/Azure/GCP & containerization (Docker, Kubernetes)

✅ Proficiency in Terraform/Ansible/CloudFormation

If you thrive in dynamic environments and love collaborating with cross-functional teams, this role is for you!

Looking for candidates only with tier 1 colleges OR have experience in a product-based company.

You will be designing front-end architecture with architectural guidelines in mind (secure,high-performing, scalable, extensible, flexible, simple).
● Architect, Design and develop front-end applications.

Desired Skills
● Minimum 6+ years of coding experience.
● Strong hands-on experience on React.js, MVC & related JS Frameworks.
● Strong knowledge of HTML5, CSS3, responsive design, single page applications.
● Build a highly scalable product right from scratch.
● Expertise in caching, minification, bundling techniques to improve front-end performance.
● Experience in working with AB Testing.
● Experience in using front-end monitoring tools to troubleshoot errors and recognise performance bottlenecks.
● Strong foundation in computer science fundamentals: data structures, algorithms, and coding.
● Proficient understanding of code versioning tools(GIT, SVN), working experience with Agile methodology and fast iterative development cycles

We seek a sharp, driven, and experienced Product Manager to lead our investments vertical, focusing primarily on mutual funds. This role requires someone who understands investment products deeply, has a user-first mindset, and can work seamlessly with design, tech, and business teams to build scalable solutions.

Key Responsibilities:

● - Own and evolve the investment products roadmap, with a strong focus on mutual funds.

● Understand advisor/distributor needs and translate them into intuitive product experiences.

● Collaborate closely with Tech, design, and sales to deliver high-impact product features.

● Conduct data-driven analysis to identify trends, performance, and growth opportunities.

● Ensure regulatory compliance and smooth integration with AMCs and backend systems.

● Conceptualise and run campaigns for employees and partners to drive product engagement and sales.

● Drive product adoption and engagement with internal teams and end users.

Requirements:

● 3+ years of product management or relevant experience in the financial services industry.

● Solid knowledge of investment products, especially mutual funds.

● Strong analytical and problem-solving skills with a data-oriented mindset.

● High attention to detail and structured thinking.

● Bonus: experience in sales or working closely with sales/distribution teams.

● Excellent communication and interpersonal skills; ability to influence cross-functional stakeholders.

● Business-savvy with a passion for improving customer outcomes. 

Oracle Cloud SCM (O2C & P2P) Functional

As a SCM functional, the individual should have extensive experience in 8-10 years of working experience in Oracle – Procurement and Order Management Cloud with at least 2 full cycle implementations is a must. He/she should have excellent skills in requirement gathering, analysis, solution designing, map/gap analysis, configuration, conducting training, conducting user testing, conducting the transition to Production, Support activities, Preparation of OUM/AIM methodology documentation.

• The candidate must have at least 8-10 years of experience with multiple implementation and configuration of Oracle Order Management and Procurement Cloud.
• Atleast 4 years of experience in Oracle Cloud and rest can be in Oracle EBS.
• Must have done at least 2 to 3 cloud implementations
• Hands on experience with Oracle Cloud OM implementation (Order Management and Fulfillment Cloud - Pricing Strategies, GOP (Global Order Promising), Shipping)
• Should have complete product knowledge of Oracle SCM Cloud modules such as Oracle Order Management Cloud, RMA, Inventory Cloud, Pricing Cloud, GOP(Global order promising), DOO (Distributed order orchestration) OTBI and Report development.
• Hands on experience with Oracle Procurement Cloud (implementation and Support).
• Must have hands on experience to gather requirements, perform fit gap analysis and map with existing functionality - must have knowledge on conducting large scale data migration, consolidation and conversion
• Should be able to identify the gaps in standard Oracle and come out with simple and effective solutions
• Should have experience in preparing the key implementation documents like Setup Documents (BR100), Functional Test Scripts (TE20), Functional Design documents (MD50) and User Training Documents using AIM Methodology.
• Ability to perform testing, training and assist business in executing test cycles
• Excellent communication skills in English.
• Experience in Fusion Cloud is must.

Responsibilities and Duties

• Must have 3+ years’ experience in ASP .NET with C# and VB.NET
• Must have at least 2 years’ experience in SQL Server
• Must have experience working with SOAP and REST Web Services
• Must have experience with SSRS and SSIS
• Must have some experience with MVC framework and Angular JS
• Must be able to work with basic CSS and HTML
• Must be able to work with jQuery and JavaScript
• Experience with Reporting Services, WCF, etc. would be a strong positive

• Handling entire recruitment cycle from sourcing, screening, joining formalities, documentation, exit formalities
• Planning and organizing training programs for employees
• Assisting with the payroll process, benefits, compensation and employee performance appraisals
• Resolving employees’ queries on compensation and labour regulations
• Tracking and accounting for all deductions like PF, Professional Tax etc.
• Processing and maintaining HR documents as per statutory requirements and employment laws
• Ensuring timely updating of HRMS software
• Developing and implementing HR policies and procedures
• Compiling and analysing data for HR Metrics
• Handling Grievances and Employee counselling
• Handling all HR related Audits for the organisation
• Evaluating and improvising the current HR policies in line with the business and organization requirements

Desired Candidate Profile

• Graduation / MBA in HR
• Proven experience as an HR Generalist
• Understanding of general human resources policies and procedures
• Outstanding knowledge of MS Office
• Excellent communication and people skills
• Aptitude in problem-solving
• Ability to work comfortably under pressure and meet tight deadlines
• Desire to work as a team with a result-driven approach
• Additional HR training will be a plus