Chat support associate

Position: Insights Manager

Location: Gurugram (Onsite)

Experience Required: 4+ Years

Working Days: 5 Days (Mon to Fri)

About the Role

We are seeking a hands-on Insights Manager to build the analytical backbone that powers decision-making. This role sits at the centre of the data ecosystem, partnering with Category, Commercial, Marketing, Sourcing, Fulfilment, Product, and Growth teams to translate data into insight, automation, and action.

You will design self-running reporting systems, maintain data quality in collaboration with data engineering, and build analytical models that directly improve pricing, customer experience, and operational efficiency. The role requires strong e-commerce domain understanding and the ability to move from data to decisions with speed and precision.

Key Responsibilities

1. Data Platform & Governance

• Partner with data engineering to ensure clean and reliable data across Shopify, GA4, Ad platforms, CRM, and ERP systems
• Define and maintain KPI frameworks (ATC, CVR, AOV, Repeat Rate, Refunds, LTV, CAC, etc.)
• Oversee pipeline monitoring, QA checks, and metric documentation

2. Reporting, Dashboards & Automation

• Build automated datamarts and dashboards for business teams
• Integrate APIs and automate data flows across multiple sources
• Create actionable visual stories and executive summaries
• Use AI and automation tools to improve insight delivery speed

3. Decision Models & Applied Analytics

• Build models for pricing, discounting, customer segmentation, inventory planning, delivery SLAs, and recommendations
• Translate analytics outputs into actionable playbooks for internal teams

4. Insights & Actionability

• Diagnose performance shifts and identify root causes
• Deliver weekly and monthly insight-driven recommendations
• Improve decision-making speed and quality across functions

Qualifications & Experience

• 4–7 years of experience in analytics or product insights (e-commerce / D2C / retail)
• Strong SQL and Python skills
• Hands-on experience with GA4, GTM, and dashboarding tools (Looker / Tableau / Power BI)
• Familiarity with CRM platforms like Klaviyo, WebEngage, or MoEngage
• Strong understanding of e-commerce KPIs and customer metrics
• Ability to communicate insights clearly to non-technical stakeholders

What We Offer

• Greenfield opportunity to build the data & insights platform from scratch
• High business impact across multiple functions
• End-to-end exposure from analytics to automation and applied modelling
• Fast-paced, transparent, and collaborative work culture

Review Criteria:

• Strong Software Engineer fullstack profile using NodeJS / Python and React
• 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)
• Must have strong experience in working on Typescript
• Must have experience in message-based systems like Kafka, RabbitMq, Redis
• Databases - PostgreSQL & NoSQL databases like MongoDB
• Product Companies Only
• Tier 1 Engineering Institutes (IIT, NIT, BITS, IIIT, DTU or equivalent)

Preferred:

• Experience in Fin-Tech, Payment, POS and Retail products is highly preferred
• Experience in mentoring, coaching the team.

Role & Responsibilities:

We are currently seeking a Senior Engineer to join our Financial Services team, contributing to the design and development of scalable system.

The Ideal Candidate Will Be Able To-

• Take ownership of delivering performant, scalable and high-quality cloud-based software, both frontend and backend side.
• Mentor team members to develop in line with product requirements.
• Collaborate with Senior Architect for design and technology choices for product development roadmap.
• Do code reviews.

Ideal Candidate:

• Thorough knowledge of developing cloud-based software including backend APIs and react based frontend.
• Thorough knowledge of scalable design patterns and message-based systems such as Kafka, RabbitMq, Redis, MongoDB, ORM, SQL etc.
• Experience with AWS services such as S3, IAM, Lambda etc.
• Expert level coding skills in Python FastAPI/Django, NodeJs, TypeScript, ReactJs.
• Eye for user responsive designs on the frontend.

Perks, Benefits and Work Culture:

• We prioritize people above all else. While we're recognized for our innovative technology solutions, it's our people who drive our success. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being and growth:
• Medical Insurance with coverage up to INR 8,00,000 for the employee and their family

AR/VR Lead

Position: AR/VR Lead with Project Management Skills

Location: Full-Time, GGN

Experience: 3-5 years in AR/VR development and project management

Role Overview:

EaseMyTrip is seeking an experienced AR/VR Lead to spearhead its immersive technology initiatives for products like EasyVijay and EasyDarshan. The ideal candidate will combine technical expertise in AR/VR development with strong project management skills to lead a multidisciplinary team. This role is perfect for someone passionate about creating innovative experiences that blend technology with storytelling.

Responsibilities:

• Oversee the end-to-end development of AR/VR applications using Unity or Unreal Engine.

• Manage project timelines, allocate resources, and ensure deliverables are met on schedule.

• Collaborate with stakeholders to define project goals and align them with business objectives.

• Lead the integration of ARKit, ARCore, Oculus SDKs, or similar frameworks into immersive experiences.

• Guide 3D artists and developers in asset creation and application optimization.

• Stay updated on emerging trends in AR/VR technology to ensure innovation in projects like battlefield recreations and spiritual tourism simulations.

Requirements:

• 4+ years of hands-on experience in AR/VR development with Unity or Unreal Engine.

• Strong proficiency in programming languages.

• Proven experience managing teams or projects in the AR/VR domain.

• Excellent leadership, communication, and problem-solving skills.

Preferred Skills:

• Knowledge of Agile methodologies for project management.

• Experience integrating AI or machine learning into immersive applications.

Urgent Hiring!!!

We are looking for a Animator / 2D Animator/ Motion Graphic Designer

Job Description:

• After Effects, Animate CC, Premier Pro
• Motion Graphic Artist with experience to develop our company's overall layout and production animation.
• Take the design brief to record requirements and needs.
• Think creatively and develop innovative concepts and animation.

Openings: 5 positions

Experience: 0 to 2 years

Location: Surat (onsite & full-time only)

We are looking for Sales Officers (FMCG) who are energetic, target-driven, and have proven experience in General Trade. The candidate must be capable of handling distributors, achieving monthly targets, and ensuring coverage of 25–30 outlets per day in their assigned territory.

Key Responsibilities

 Cover 25–30 outlets per day to ensure product availability, visibility, and secondary sales.

 Manage distributor relationships and drive business growth in the assigned area.

 Achieve monthly sales targets consistently.

 Collect and share market intelligence (competitor activity, pricing, schemes).

 Ensure effective product merchandising and placement of POS material.

 Maintain daily sales reports and submit to the manager.

Requirements

 Graduate in any discipline.

 1–4 years of FMCG field sales experience.

 Strong knowledge of distribution network & market coverage.

 Must be ready to cover 25–30 outlets per day.

 Excellent communication, negotiation, and relationship-building skills.

 Two-wheeler with valid driving license is mandatory.

 Hindi & English both will work.

Job Title: Sr. Business Development Executive

Location: Okhla Phase 1

Years of Experience: 1-2 years

Job Type: Full-Time, Onsite

Role Description:

The Sr. Business Development Executive is responsible for driving growth by developing relationships with new clients and maintaining fruitful relationships with existing ones. This role demands a strategic thinker with a keen understanding of digital marketing and sales processes. The successful candidate will be proactive in identifying new business opportunities, adept at negotiating deals, and skilled at closing sales to meet revenue targets.

Qualifications:

• Proven Experience: Demonstrable experience in sales, marketing, or a related field, preferably in the digital marketing or influencer marketing sectors.
• Digital Marketing Acumen: Strong understanding of digital marketing concepts, strategies, and industry-specific challenges.
• Communication Skills: Excellent communication and presentation skills, capable of effectively conveying information at all levels of the organisation.
• Independence: Ability to work independently with minimal supervision and as part of a team in dynamic and fast-paced environments.
• Educational Background: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Language Proficiency: Proficiency in English and Hindi, both written and verbal.
• Technical Skills: Proficient with CRM software, data analysis tools, and MS Office or equivalent applications.

Responsibilities:

1. Outreach and Lead Generation:

• Utilise a variety of techniques including personalised emails, LinkedIn outreach, cold calling, and other direct marketing methods to engage C-level executives, Marketing Heads, and key decision-makers.
• Develop and execute innovative strategies to expand the client base through effective lead generation and nurturing.

1. Client Relationship Management and Sales Conversion:

• Cultivate lasting relationships with potential clients by understanding their business needs and aligning our services accordingly.
• Drive the sales process from plan to close, engaging necessary team members from other departments as required.

1. Presentation and Communication:

• Develop and deliver compelling presentations and proposals tailored to meet specific client needs and requirements.
• Showcase exceptional written and verbal communication skills in interactions and presentations to potential clients.

1. Sales Pipeline Management:

• Effectively manage and oversee the sales pipeline, ensuring a continuous flow of sales opportunities.
• Regularly track and report on lead generation, conversion rates, and achievement of sales targets.

1. Market Analysis and Adaptation:

• Stay updated on the latest trends and developments within the digital marketing and broader business environment.
• Apply insights gained from market analysis to optimise strategies and approaches, adapting to changes in the market and industry to maintain a competitive edge.

1. Team Collaboration and Leadership:

• Work closely with marketing, support, and product teams to achieve business goals.
• Mentor and assist in training less experienced team members to help them achieve their potential and the business objectives.

Role: ASIC Physical Engineer

Location: Bangalore

REQUIREMENTS:

∙             5-7 years of experience in ASIC Physical Design

∙            Have good knowledge of entire physical design process from floorplan till GDS generation

∙            Good Exposure to Physical Verification Process

∙            Have hands-on experience in latest sub-micron technologies below 10 nm

∙            Hands –on experience in leading PnR tools Synopsys ICC/ICC2

∙                   Experience in low power designs and handling congestion or timing critical tiles will be preferred

∙            Should be a quick learner and have good attention to detail

∙            Experience in ECO implementation preferred

∙            Scripting skills in Perl/Tcl/Python etc

∙            Must have good communication & problem-solving skills.

∙             Should be able to handle PNR tasks with minimal supervision

Qualifications

• 3-5 years of experience of working across the full testing lifecycle
• Experience in creating optimal test strategies and test plans
• Expertise in automation and manual testing of APIs, UI, database and apps
• Knowledge of automated testing tools 
• Comfortable with SQL
• Knowledge of CI/CD pipeline is desirable
• Good written and verbal communication skills
• Highly responsive in resolving issues
• Good team player with an attitude