Chat support associate

🏢 About MyOperator

MyOperator is a Business AI Operator helping 12,000+ brands (Amazon, Domino’s, Apollo, Razorpay) manage WhatsApp, Calls, and AI chat & voice bots through one no-code platform.

🎯 Role Overview

We’re looking for a Senior Manager – HR Operations to own HR Ops end-to-end (excluding Talent Acquisition). This role enables leadership to focus on growth by running HR systems, processes, and compliance smoothly at scale.

🧠 Key Responsibilities

• Own end-to-end HR Operations
• Manage employee lifecycle: onboarding → payroll → exits
• Handle payroll, compliance, and vendor coordination
• Own HR tech stack (Zoho People, Payroll, Sign, workflows)
• Manage HR data, audits, and reporting
• Lead a small HR Ops team and act as the ops SPOC

⚙️ What We’re Looking For

• 6–10 years in HR Operations (startup / SaaS preferred)
• Hands-on with payroll, compliance, audits
• Strong experience running HR ops independently
• Tech-savvy; Zoho experience is a plus
• High ownership, low-ego, execution-first mindset

🌱 Why Join Us

• Real ownership and decision-making power
• Direct exposure to founders and leadership
• Tech-first HR environment (no Excel chaos)
• Opportunity to scale HR systems in a fast-growing SaaS company

Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement

Criteria:

• Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

Description

Position Overview:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join company?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

● Professional development and growth opportunities.

*Job description:*

*Company:* Innovative Fintech Start-up

*Location:* On-site in Gurgaon, India

*Job Type:* Full-Time

*Pay:* ₹100,000.00 - ₹150,000.00 per month

*Experience Level:* Senior (7+ years required)

*About Us*

We are a dynamic Fintech company revolutionizing the financial services landscape through cutting-edge technology. We're building innovative solutions to empower users in trading, market analysis, and financial compliance. As we expand, we're seeking a visionary Senior Developer to pioneer and lead our brand-new tech team from the ground up. This is an exciting opportunity to shape the future of our technology stack and drive mission-critical initiatives in a fast-paced environment.

*Role Overview*

As the Senior Developer and founding Tech Team Lead, you will architect, develop, and scale our core systems while assembling and mentoring a high-performing team. You'll work on generative AI-driven applications, integrate with financial APIs, and ensure robust, secure platforms for trading and market data. This role demands hands-on coding expertise combined with strategic leadership to deliver under tight deadlines and high-stakes conditions.

*Key Responsibilities*

Design, develop, and deploy scalable backend systems using Python as the primary language.

Lead the creation of a new tech team: recruit, mentor, and guide junior developers to foster a collaborative, innovative culture.

Integrate generative AI technologies (e.g., Claude from Anthropic, OpenAI models) to enhance features like intelligent coding assistants, predictive analytics, and automated workflows.

Solve complex problems in real-time, optimizing for performance in mission-critical financial systems.

Collaborate with cross-functional teams to align tech strategies with business goals, including relocation planning to Dubai.

Ensure code quality, security, and compliance in all developments.

Thrive in a high-pressure environment, managing priorities independently while driving projects to completion.

*Required Qualifications:*

7+ years of software development experience; 5+ years in Python.

Proven hands-on experience with OpenAI and Anthropic (Claude) APIs in production systems.

Strong problem-solving skills and ability to operate independently in ambiguous situations.

Experience leading projects, mentoring developers, or building teams.

Bachelor’s/Master’s degree in Computer Science, Engineering, or equivalent experience.

Experience with financial markets, trading systems, or market data platforms.

Familiarity with Meta Trader integrations.

Cloud experience, especially Google Cloud Platform (GCP).

Knowledge of fintech compliance and trade reporting standards.

*What We Offer:*

Competitive salary and benefits package.

Opportunity to build and lead a team in a high-growth Fintech space.

A collaborative, innovative work culture with room for professional growth.

*Job Types:* Full-time, Permanent

*Work Location:* In person

About Airtribe

At Airtribe, we’re reimagining learning and communities by building meaningful, creator-led learning experiences. We believe design is at the heart of every story we tell — visually, emotionally, and impactfully.

This is your chance to work closely with a high-energy, fast-paced team that values ideas, creativity, and execution just as much as strategy.

What You’ll Do

As a Graphic Design Intern at Airtribe, you’ll be doing more than just “intern stuff.” You’ll be:

🎯 Creating impactful visuals for social media, product launches, internal campaigns, and more

🎨 Designing brand collaterals, content creatives, and web graphics that elevate our voice

🚀 Working with our marketing and content teams to brainstorm, prototype, and execute ideas

🧠 Contributing to brand consistency and elevating the visual identity across platforms

⚡ Experimenting with formats like reels, motion graphics, and meme content if that’s your vibe

📌 Managing design timelines and delivering quick turnarounds without compromising quality

What We’re Looking For

We don’t expect you to know everything, but we are looking for someone who:

• Has a strong understanding of basic design principles (typography, color, layout)
• Is proficient in tools like Figma, Adobe Illustrator, Photoshop, Canva (or similar)
• Has an eye for detail, a love for clean design, and a curiosity to experiment
• Is proactive, owns their work, and loves working in a creative, collaborative environment
• Can take feedback and turn it into something even better

Bonus Points If You:

• Have motion design/video editing skills (After Effects, Premiere Pro)
• Are active on social media and love tracking design trends
• Have worked on branding or content design projects before

Portfolio Required

Please share your portfolio or links to past work in the application form. We love seeing creativity in action! 🔥

About the job:

You'll be responsible for building backend of our platforms. You must know Mongodb, and Node.js.

Expectations:

Develop backend API’s.

Strong ability to design and configure schema and MongoDB data modelling

Assuring the complete stack is designed and built for high performance and scalability.

Your Requirement:

Must know Mongodb and Node.js.

Work experience of minimum 2 years.

Worked with startups and evolved products for scale.

Preferred:

Growth mindset & leadership abilities to work in a frugal environment.

5 years of architecture, design and programming experience preferably in fast-paced dynamic environment

Strong application design and implementation skills, solid understanding of the entire development cycle.

Strong background in Java/J2EE based application

Strong background in Spring/Spring boot based application

Strong background in Microservices based application

Experience working with Apache and/or Tomcat

Experience in transforming requirements to software design

Strong Experience with developing Java SAAS web applications.

Working experience in Industry Standard protocols related API Security including OAuth

Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.

Strong background working with Linux/UNIX environments.

Strong Shell scripting experience.

Working knowledge with Oracle, DB2 or MongoDB databases.

 Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.  Strong agile/scrum development experience

 Strong collaboration and communication skills within distributed project teams

 Excellent written and verbal communication skills

What you need to have: