Chat support associate

Job Description (brief):

Looking for an experienced Regional Manager with 4-5 years of B2B sales experience in the education sector (college & school sales) with strong knowledge and network in Madurai region only. Candidate must have deep location awareness of Madurai and proven ability to manage sales in this territory.

Key Requirements:

• 4-5 years experience in B2B sales with colleges & schools
• Based in Madurai region (strictly local candidates only)
• Strong contacts & knowledge of educational institutions in Madurai
• Ability to travel within Madurai area
• Bachelor’s degree minimum

Location: Navi Mumbai

SALARY: 3-8 LPA

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to guide clients effectively.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Requirements

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for creative students or recent graduates interested in branding, instructional content, and graphic design. The internship offers flexible start and end dates. A short design task may be required as part of the selection process.

Responsibilities:

• Assist in creating visual assets for branding, presentations, and training materials.
• Design instructional graphics and layouts to support internal and external communications.
• Contribute to the development of branding guidelines and visual identity.
• Collaborate with teams to produce graphics for social media, reports, and marketing campaigns.
• Edit and format documents, slide decks, and visuals to ensure consistency.
• Research industry trends to recommend creative design improvements.

Please send your resume to talent@springercapital

About Us:

We are a cutting-edge startup reshaping the construction management landscape with AI-driven solutions that simplify complex processes and maximise efficiency. Our platform leverages the latest web and mobile technologies to solve real-world challenges for the construction industry, blending innovation with usability. If you're passionate about building scalable systems and love solving problems, we want you on board!

Who You Are:

A tech enthusiast with a knack for both front-end finesse and back-end brilliance. You’re eager to dive into code and bring ideas to life. You think in Angular components, dream in Node.js APIs, and are equally comfortable navigating MongoDB queries as you are crafting mobile interfaces with React Native or Flutter. You thrive in a fast-paced startup environment and have a passion for building things from scratch, continuously optimising for performance, and ensuring scalability.

What You’ll Do:

• Full-stack Magic: Craft seamless, intuitive UIs with Angular and powerful, RESTful backend services using Node.js and MongoDB.
• End-to-End Development: Own features from brainstorming to deployment—handling everything from database architecture to front-end performance.
• Optimise and Scale: Ensure that our platform is high-performing, scalable, and future-proof. You’ll be part of laying the groundwork for big, exciting growth.
• Collaborate & Conquer: Work closely with our design, product, and AI teams to integrate machine learning and automation features into our platform, pushing the boundaries of what tech can do in construction.

Tech Stack:

• Frontend: Angular for web
• Backend: Node.js, Express, NestJS
• Database: MongoDB
• Cloud & DevOps: AWS, Docker, CI/CD pipelines

What You Bring:

• Angular wizardry—you know your way around components, services, and everything in between.
• Node.js expertise—you can build robust, scalable APIs and thrive in an asynchronous environment.
• React Native/Flutter mobile skills—a passion for crafting intuitive mobile experiences. (Good to have, but not mandatory)
• MongoDB knowledge—you understand database design, indexing, and aggregation pipelines.
• Code Quality Focus—whether it's writing tests or reviewing pull requests, you're all about clean, maintainable code.
• Experience with Git, CI/CD, and working in an agile, fast-paced team.

Bonus Points For:

• Experience in AI/ML integrations or a curiosity about machine learning’s potential in web and mobile apps.
• Familiarity with GraphQL and modern state management libraries.
• Experience with Microservices

Why Work With Us:

• Impact: Be part of a mission-driven startup solving real-world problems in a trillion-dollar industry.
• Innovation: Collaborate with a forward-thinking team to build AI-powered, scalable tools from the ground up.
• Growth: We’re a fast-growing startup, so your career can skyrocket here. Bring your ideas, and we’ll give you the space to make them happen.
• Culture: A collaborative, tech-driven, and fun work environment that values creativity, ownership, and growth.

Experience: 4-7 years

Location: Mumbai or Bangalore

Job Responsibilities:

• Developing new user-facing features using React.js
• Building reusable components for future use
• Translating designs and wireframes into high quality code

Required Skills:

• Knowledge and experience in Java Script, ReactJS, Redux, HTML5, CSS3.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Good experience in UI design and development
• Good experience and thorough understanding of React.js and its core principles
• Familiarity with modern front-end build pipelines and tools
• Familiarity with code versioning (version control) tools, such as Git, SVN, and Mercurial
• Preference will be given to those who have worked on libraries such as Bootstrap, Material js.
• Knowledge ofGraphQL and CSS preprocessor like SASS

About the company:

The E Commerce vertical has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely knit team.

Our wide spread store network, robust logistics and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG and home products for orders placed online through Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

Vah Vah! is an ed-tech company that offers online makeup courses in micro-batches to students across India to learn from the leading teachers in top cities. We provide holistic education with lots of practical training that makes our students job-ready with not just the base skills but also the soft skills for great customer service. Our teachers have more than 15+ years of experience in training makeup and have certified more than 1000+ students. Vah Vah! is founded by executives with extensive experience running consumer business and mobile games at scale (over 100 million players) at Zynga. Vah Vah! is backed by a leading investment firm.

Website Link: https://vahvah.com/

The Mission

Vah Vah teaches professional makeup to budding makeup artists and influencers through live online classes. We have students from Srinagar, all the way to the Andamans. And experienced teachers who have worked in Bridal Makeup, Ramp Shoots, Film and more. We empower our students to join the workforce as fully trained makeup artists. This is the future of vocational education, and you can help build it.

Our Culture

• Amazing workplace and colleagues to work with
• We have the right mixture of creativity, analytics and hustle to move fast in the right direction.
• You will work with colleagues who don’t take themselves too seriously but move mountains.
• See yourself evolving every month with new problems to solve and new skill to master.
• Work with the smartest engineers so you can learn from them.
• Competitive salary at par with the best in the industry
• Great stock options so you can benefit from the company's growth.
• Immense exposure to new technologies

Responsibilities:

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Taking lead on projects, as needed.

Requirements:

• Overall experience of 2-5 years in building backend services using languages like NodeJs, Java etc
• Fluency or understanding of specific languages, such as Java, Node.Js, Python, and operating systems may be required.
• Strong understanding of the web development cycle and programming techniques and tools.
• Focus on efficiency, user experience, and process improvement.
• Strong problem solving and verbal and written communication skills.
• Ability to work independently or with a group.
• Sound knowledge on source control and DevOps

What you get:

• Amazing workplace and colleagues to work with
• Competitive salary at par with the best in the industry
• Immense exposure to new technologies

Responsibilities

• Source candidates using a variety of search methods to build a robust candidate pipeline
• Screen candidates by reviewing resumes and job applications, and performing phone screenings
• Take ownership of candidate experience by designing and managing itDevelop job postings, job descriptions, and position requirements
• Perform reference checks as need
• Facilitate the offer process by extending the offer and negotiationg employment terms
• Manage onboarding and new hire process
• Stay abreast of recruiting trends and best practices
• Manage the overall interview, selection, and closing process
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
• Assist in Admin and HR related activities

Key Points:

• Quick Learner
• Smart worker
• Responsible & bumble

Job Type: Full-time

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

* Translate designs and wireframes into high quality code.

* Design, build, and maintain high performance, reusable, and reliable Java code.

* Ensure the best possible performance, quality, and responsiveness of the application

* Identify and correct bottlenecks and fix bugs.

* Help maintain code quality, organization, and automatization

- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

- Familiarity with RESTful APIs to connect Android applications to back-end services

- Strong knowledge of Android UI design principles, patterns, and best practices

- Experience with offline storage, threading, and performance tuning

- Ability to design applications around natural user interfaces, such as “touch”

- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers

- Knowledge of the open-source Android ecosystem and the libraries available for common tasks

- Ability to understand business requirements and translate them into technical requirements

- Familiarity with cloud message APIs and push notifications

- A knack for benchmarking and optimization

- Understanding of Google’s Android design principles and interface guidelines

- Proficient understanding of code versioning tools, such as Git

- Familiarity with continuous integration

Job Description:

We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Job Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable Ruby code.
• Integration of data storage solutions.
• Integration of user-facing elements developed by front-end developers with server side logic.
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Help maintain code quality, organization and automatization.

Job Requirements:

• Knowledge of Ruby on Rails, Ruby, SQL, JavaScript and Git.
• Experience with Shopify, ReactJs, JQuery CSS, HTML would be plus.
• Strong grasp of TDD and BDD.
• Experience with Heroku or AWS or DigitalOcean.
• A knack for writing clean, readable Ruby code.