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Chat support associate

Chat support associate at Grooming Education Academy · Delhi · 0.6 - 2 years · ₹1.5L - ₹2.5L / yr · Profitable · Posted 21 Jul 2022

Grooming Education Academy's logo

Chat support associate

atul D's profile picture
Posted by atul D
0.6 - 2 yrs
₹1.5L - ₹2.5L / yr
Delhi
Skills
Effective communication
Time management
Customer Support
1. Has Great Written Communication Skills
2. Engages Proactively with the Audience & Maintain accurate customer records, taking their request for product or services.
3. Educate current and potential customers with product and service information
4. Received and responded to multiple live chats.
5. Gathered credentials and verify required information.
6. Actively listened to the customer,
7. Ability to communicate clearly and professionally
8. Met or exceeded scorecard requirements for productivity, schedule adherence, quality and attendance.
9. Completed assignments accurately despite a large workload.
10. Up-sell and cross-sell products
11. Coordinate updates & improvements
12. Fast thinking skills & Tech Savvy
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Shubham Vishwakarma

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About Grooming Education Academy

Founded :
2019
Type :
Services
Size :
20-100
Stage :
Profitable

About

Escholars provides online classes for CA foundation, CA inter both groups, Class 12, Class 11, B.Com, BBA, CA FINAL, CS foundation and CMA foundation at Concessional Prices. Our commitment is to provide the best education to our learners, which they should not only appreciate but feel proud to be a part of this institution.
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