Responsibility
- Manage largeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Must be Graduated or Post-Graduated.
- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.

About Filo
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On demand teachers for Maths, Science, CBSE, NCERT, IIT JEE, NEET & Class 6 to 12, Online doubt solving platform, clear your doubts instantly over Video call, type question to get instant doubt clearance from qualified teachers for free.
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- We are seeking a highly motivated and result-oriented Business Development Executive (BDE) with 1-2 years of business development experience, including expertise in freelancing platforms like Fiverr, Upwork, Freelancer, and similar. This role is crucial in expanding our client base, fostering strong relationships, and ensuring smooth onboarding of new clients via these platforms.
Job Type: Full-time
Location: Adajan, Surat
Experience: 1 to 2 years
Salary: Based on experience and skills
Key Responsibilities:
- Identify and engage potential clients on freelancing platforms such as Fiverr, Upwork, and Freelancer.
- Create compelling bids and proposals to secure projects and build lasting client relationships.
- Manage client onboarding, documentation, and agreements with precision and clarity.
- Analyze trends in freelancing ecosystems to optimize client acquisition strategies.
- Collaborate with internal teams for seamless project execution.
Skills and Expertise:
- Proficiency in freelancing platforms for client acquisition and project bidding.
- Strong communication, organizational, and documentation skills.
- Goal-driven, self-motivated, and able to thrive in both team and independent settings.
Regards,
HR Manager
MacyMind


We are looking out for an iOS Developer to join the Mobile team to take end to end ownership of our iOS Consumer App. We are looking out for someone who speaks fluent Swift and loves shipping and building beautiful, maintainable and scalable apps.
Requirements:
- You have 2-6 years of experience working with Swift and Objective-C whenever you encounter the pitfalls of Swift.
- Familiarity with MVC, MVP, MVVM and VIPER architectures.
- You have worked on 2-3 production apps with MAU's in the range of 25K+.
- You love getting your hands dirty and are dealing with legacy parts of the code bases.
- You have experience building projects from scratch as well as building on top of existing code bases.
- You have handled complex views ranging from Form Heavy views to Animation Heavy views.
- You have a strong bias towards action.
Good to have:
- Experience dealing with Location Data along with Mapping interfaces like Google Maps, Map Box or MapMyIndia.
- Experience implementing CI/CD, Automated Tests and Unit Testing.
- Experience with RxSwift, Alamofire, Kingfisher, Lottie, SwiftyBeaver, Firebase SDK, Clevertap SDK and ObjectMapper.
- Implementing designs w. r. t HCI guidelines.
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About our Client :
Our client is an Indian retail conglomerate which is setting up a tech driven brand co-creation platform that transforms powerful ideas into authentic, profitable and experience-led brands that will define the future of brands in fashion, beauty, food and home decor space.
Role: Brand Entrepreneur (EIR)
This opportunity is for new brands that are in stealth mode & backed by Future Group promoters. It's a house of Personal care D2C brands in the space of haircare, skin care & kids personal care.
In 2020, CoVid 19 affected every business, few positively and many negatively. However, E-commerce adoption has gone through the roof and we have seen consumer's e-commerce spends grow. India's fast growing e-commerce market is seen growing by 30 percent a year to $200 billion (roughly Rs. 14,68,640 core) by 2026.
On the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed ecommerce, we are currently building D2C personal care brands. The overall D2C market in India is expected to reach $100 billion in the next 7-8 years. We will be building a digital first content led approach to target this community of consumers. We aim to win shoppers at the moment of purchase by algorithmically managing demand forecasting, promotions and advertising spend, supply chain, content optimization and other aspects that help shoppers make online purchase decisions, all backed by Data Science.
As the Brand Entrepreneur, you will be part of the founding team conceptualizing the brand proposition, brand identity, and working with formulation experts to build the product pipeline.
Key Responsibilities :
- Creating Brand positioning and differentiation strategies, generating brand anticipation and planning Brand launch keeping in mind the key insights gained from customer and competitor analysis
- Analyzing and researching consumer markets, monitoring market trends and identifying potential areas in which to invest, based upon consumer needs and spending habits
- Looking at the pricing of products and analyzing the potential profitability
- Executing strategies of expansion for existing products and services
- Supervising, managing and executing the manufacturing and supply chain for the brand life cycle
- Monitoring product distribution and consumer reactions through focus groups and market research
- Driving Marketing, Digital Marketing and Performance Marketing
- Coordinating the launch program
- Analyze how our brand is positioned in the market and crystalize targeted consumers insights
- Take brand ownership and provide the direction in executing the vision, mission, goals and strategies
- Translate brand strategies into brand plans, brand positioning and go-to-market execution plans
- Driving creative development and create motivating stimulus to get targeted population to "take action" through on-the ground plans
- Establish performance specifications, cost and price parameters, market applications and sales estimates
- Monitor market trends, research consumer markets and competitors' activities to highlight opportunities and key issues
- Liaison with marketing team to ensure consistency with product line strategy
- Monitor product distribution and consumer reactions
- Anticipate bottlenecks throughout the product life-cycle starting from manufacturing to product launch
- Align the company around the brand's direction, choices and tactics
- Coordinate with New Product Development role for product composition, packaging and quality control.
Competencies :
- Comes with a brand led thinking along with sales orientation
- Execution of strategies/future plan for establishing the brands
- Have good analytical skills
- Good listener, able to respond to results and consumer research
- Ability to work well with multiple teams
- Ability to manage different projects at the same time
- Understanding & appreciation of the new age consumer's needs
Critical Personality :
- Works with an owner's mindset, can embrace entrepreneurial culture
- Extensive PnL knowledge
- Flexible & Adaptable
- Speed in Execution
- Ability to work well under pressure
- Have good presentation skills
- Ability to Influence People
- Excellent Communication Skills
- High Business Acumen and Result Oriented
- Analytical & Data Oriented
- Realtime solution oriented
The ideal candidate will have :
1. An MBA from a top tier B School preferred. (Not Mandatory)
2. At least 3-5 years work experience overall, with a minimum 2 years in brand/category management
3. Experience in running multi-functional teams
4. Early experience in strategy consulting or in top tier FMCG companies is preferred
5. Experience in D2C brands is preferred The ideal candidate is ambitious, looking for an entrepreneurial stint, has tremendous ownership, and combines sharp consumer insight with sound business judgment
🚀 Join the iGuru Revolution as a Dot Net Core Developer! 🌐💻
Are you ready to embark on a journey that blends innovation, education, and cutting-edge technology? Look no further! iGuru, the trailblazer in the realm of education tech, is on the lookout for a passionate and skilled Dot Net Core Developer to join our dynamic team.
Key Responsibilities:
🛠️ Crafting Excellence: Design, develop, test, and deploy stellar web applications and APIs using the power of ASP.NET Core.
🌐 Architecting Brilliance: Build the future with RESTful APIs and embrace a microservices approach for scalable solutions.
🔍 Database Dynamo: Optimize databases, master the art of complex SQL queries, and ensure seamless data handling.
🤝 Collaborative Maestro: Dive into diverse teams, grasp requirements, and translate them into actionable, tech-driven solutions.
👨🏫 Mentorship Marvel: Guide junior developers, fostering a culture of continuous learning and improvement.
Required Technical Skills:
🚀 C# Mastery: Profound expertise in C# and the encompassing .NET framework.
🌟 ASP.NET Awesomeness: Mastery in ASP.NET Core and the art of RESTful API design.
🏗️ Microservices Maestro: Solid foundation in microservices patterns – Service Discovery, Circuit Breaker, and API Gateway.
🔍 SQL Sorcerer: Advanced skills in SQL database, from design nuances to optimization.
🧠 OOP Prodigy: Robust grasp of Object-Oriented Programming (OOP) principles and established design patterns.
🤖 Tech Toolkit: Hands-on experience with Git, version control procedures, and asynchronous programming.
📡 Event-Driven Extraordinaire: Familiarity with event-driven architectures and tools like RabbitMQ and Kafka.
🔒 Security Sentinel: Adeptness in security protocols, CI/CD pipelines, Azure DevOps, and Agile methodologies.
💰 Competitive Rewards: Offering a salary range of ₹8 - ₹12 Lakhs per Annum.
Ready to shape the future of education tech? iGuru is your stage! 🚀 Send your resume to and join a mission that matters. Dare to make a difference! 💡 hashtag
#TechRevolution hashtag
#DotNetCoreDeveloper hashtag
#iGuruOpportunity
Who are we?
Founded with the mission to radically accelerate enterprises business transformation, JIFFY.ai’s intelligent platform empowers business users to adapt to change and innovate faster. We strive to create applications with delightful user experiences backed up by automated middle and back office capabilities. The platform employs the cognitive capabilities of no-code-based software development, Intelligent Document Processing, Natural Language Processing, RPA, Machine Learning, intuitive user interfaces and AI along with an overarching human-in-the-loop approach to power the next generation of enterprise applications. Explore further on www.jiffy.ai.
Roles & Responsibilities:
- Analyse process issues and gather related user requirements
- Develop appropriate solutions, primarily using the JIFFY.ai low code platform
- Obtain feedback from users and process stakeholders and implement improvements
- Develop training materials and train users
- Recommend and Develop Common Component development, integrations, and configurations
Educational Qualification: Bachelor's Degree required Degree in Computer Science or Management Information Systems OR equivalent external work experience.
Work Experience and Skills required:
- Good hands-on 3-5 years of experience in Java or similar application development
- Experience in OOPS, Model Driven Development. Knowledge of modern UI Technologies
- Knowledge and experience in any or some of the following disciplines is a very strong plus: REST API, Java, JavaScript, Xpath, CSS, HTML, relational databases, or Kubernetes
- Create Domain Model with associations between different entities along with inheritance concept.
- Implementation of the user roles for application and established application security.
What are the benefits and perks of working at JIFFY.ai?
- Hybrid Work : We have a hybrid working environment
- Programmes tailored for our people - People Development programmes, Appreciation programmes, Leadership & Mentorship programmes, Communication Programmes, Engagement programmes (JoyofJIFFYians)
- Mental & Physical Wellbeing - Free Mental health Platform and monthly Physical fitness workshops and challenges to promote overall wellbeing.
- We appreciate the efforts in bringing in top talents -Our people receive generous monetary benefits for successful referrals as a Referral Bonus.
- Grants- Different allowances and perks are designed to support and benefit JIFFYians.
- Medical Coverage, Retirement, and Parental Leave Plans for All Family Types



JOB POSITION- FULL TIME BACKEND ENGINEER (TRADING SYSTEMS)
Satsio is an African startup that is building a crypto exchange for both spot trading and perpetual futures trading. We have many exciting and innovative features and products in the pipeline. We are looking to add to our engineering team and we are recruiting for a full time backend engineer (trading systems).
How to apply:
After reading the job description, please complete the job application via the following link: https://forms.gle/wEdVVktX3iVLCqj59
Location
This is a fully remote position. We are accepting applications from worldwide candidates.
Remuneration
Salary range in USDT shown at the top of the advert, depending on skills, experience, and location, and subject to good performance, vesting shares of 1% of the business.
Requirements
· Proficiency in Python and expertise in working with websockets
· Proven experience in designing and implementing complex REST APIs
· Project experience with Flask and Django
· Proficient with Linux and experienced working with cloud servers
· Excellent communication skills
· Intellectually motivated and a quick learner
· Fluent in both spoken and written English
Preferences
· Proficient in C++ or another low latency language
· Experience building matching engines and trading systems
· Experience working in the crypto exchange industry
· Experience with blockchain nodes, creating blockchain wallet systems, cryptocurrency deposit and withdrawal systems and optimising network fees
· Familiar with the agile development process, Github flow, and modern software engineering practices
· Align working hours with the standard 9am-6pm UTC+1 schedule
Key Responsibilities
· Review and understand existing backend code base and make improvements where necessary
· Matching engine and improving its speed
· The system that updates user balances following user transactions and performs the necessary checks prior to permitting transactions
· Cloud server configurations and deployment and cost optimisation of resources
· Creating APIs with supporting documentation for users who trade algorithmically directly via APIs and not via the frontend
· Work on our p2p trading product and KYC process
· Building the perpetual futures trading product and integrating data from 3rd party APIs
· Performing unit tests, integrated tests, performance tests and end to end tests
· Working on various other backend tasks that the startup requires to be done
Startup culture
Our culture is one of constant innovation. Great teamwork, creativity, a passion for innovation, constantly trying to improve, being hard working, a self starter, a quick learner, taking initiative, a can do attitude, shipping product, loyalty, and having a positive mindset are all traits which we are seeking in our future colleague. We seek to create an environment whereby colleagues can see their long-term career to be with us and to flourish with us as we grow.


Roles and Responsibilities
- Develop, test, implement and maintain application software
- Take part in software and architectural development activities
- Conduct software analysis, programming, testing and debugging
- Identifying production and non-production application issues
- Ensure designs are in compliance with specifications.
- Recommend changes to improve established java application processes
- Develop modular and testable unit of code
- Collaborates with other members of the software development team
- Works well independently and has solid time management, prioritization, and organization skills.
Key Skills and Experience
- Knows core Java skills and is familiar with Java build tools like Mavan etc, EE components, testing tools, JAVA Object Oriented Programming
- Experience in the Spring, Spring Boot, and Hibernate, Maven build tool
- Excellent knowledge of Relational Databases, SQL, MySQL and ORM technologies (JPA2, Hibernate).
- Knowledge of developing REST API.
- Experience with test-driven development.
- Identifying risk and conducting mitigation action planning.
- Results oriented and focused on meeting deliverable timelines.
- Good communication skills, Problem-solving attitude
- Ability to establish priorities
- Teamwork and willingness to listen to others
- Eagerness to learn new ideas, concepts, and technologies.



