Responsibility
- Manage largeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Must be Graduated or Post-Graduated.
- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.

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Key Requirements:
At least 2 end-to-end SAP EWM implementations
Strong experience in SAP EWM 9.5 and S/4HANA Embedded EWM Proficiency in EWM-ERP integration, IDOCs, CIF, RFC
Good grasp of Inbound, Outbound, Warehousing, Packaging processes Prior work in the Auto/Manufacturing industry (minimum 2 years)
Preferred:
SAP EWM certification Experience with SAP TM, Value-Added Services (VAS), and automated warehouses
Company Description:
OptimHire is revolutionizing global collaboration by enabling 24/7 teamwork across time zones and countries. Our mission is to empower professionals, recruiters, and companies to work anytime, anywhere, through a robust global ecosystem seamlessly connecting talent with opportunities.
Role Description:
We seek a Sales Development Representative (Fresher) to join our remote team at OptimHire. In this role, you will focus on scheduling demos with potential clients, which will then be conducted by our Account Executives. You will be the first point of contact, playing a key role in promoting our solutions and driving interest in our services.
Key Responsibilities:
- Conduct 300–350 outbound calls per day to prospective clients.
- Book 4–5 demos per day for our Account Executives.
- Utilize email and LinkedIn to generate leads, nurture prospects, and schedule appointments.
- Maintain detailed records of client interactions and follow-ups in the CRM system.
- Collaborate with the sales and marketing teams to optimize lead generation strategies.
Working Hours:
8:00 PM – 5:00 AM IST (Night Shift).
Fully remote position with the requirement to be available during these hours.
Qualifications:
- Bachelor’s degree in Business Administration or a related field (preferred).
- Inside Sales & Business Development skills (basic understanding or coursework is helpful).
- Lead Generation & Sales skills (experience in customer service or sales is a plus).
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a remote team environment.
- Positive attitude and willingness to learn.
- Comfortable with night shifts (8:00 PM – 5:00 AM IST).
- Proficient with email and LinkedIn (training will be provided).
- Willingness to make 300–350 calls per day and achieve 4–5 demos booked daily.
Next Steps:
To qualify for the next stage in our hiring process, please complete the assessment below. Completion of this assessment is mandatory for your application to be considered.
Assessment Link:
https://docs.google.com/forms/d/1Sp2SdRtBEjLXB_E2bfIrSKHjZkTDHDeOsU-PddrTygY/edit
We look forward to reviewing your application. Good luck and thank you for your interest in joining the OptimHire team!
Role
You will develop and maintain the key backend code and infrastructure of the company stack. You will implement AI solutions like LLMs for various tasks such as voice-based interactive systems, chatbots, and AI web apps. Ability to see projects through from start to finish with good organizational skills and attention to detail. This is a perfect role for someone who likes to build state-of-the-art AI products and work with cutting-edge AI technologies like GPT, LLAMA, etc
Qualifications
- BS or MS in Computer Science or relevant field.
- 4+ years experience in backend software development
- Be able to design high-throughput scalable backend systems
- Eagerness to learn applied AI technologies like LLMs, prompt engineering, etc
- Proficiency in Python.
- Experience with cloud computing platforms (AWS, GCP) and technologies like Docker
- Knowledge of Rest APIs, databases (mysql, mongo, vectorDB)
We are Seeking:
1. AWS Serverless, AWS CDK:
Proficiency in developing serverless applications using AWS Lambda, API Gateway, S3, and other relevant AWS services.
Experience with AWS CDK for defining and deploying cloud infrastructure.
Knowledge of serverless design patterns and best practices.
Understanding of Infrastructure as Code (IaC) concepts.
Experience in CI/CD workflows with AWS CodePipeline and CodeBuild.
2. TypeScript, React/Angular:
Proficiency in TypeScript.
Experience in developing single-page applications (SPAs) using React.js or Angular.
Knowledge of state management libraries like Redux (for React) or RxJS (for Angular).
Understanding of component-based architecture and modern frontend development practices.
3. Node.js:
Strong proficiency in backend development using Node.js.
Understanding of asynchronous programming and event-driven architecture.
Familiarity with RESTful API development and integration.
4. MongoDB/NoSQL:
Experience with NoSQL databases and their use cases.
Familiarity with data modeling and indexing strategies in NoSQL databases.
Ability to integrate NoSQL databases into serverless architectures.
5. CI/CD:
Ability to troubleshoot and debug CI/CD pipelines.
Knowledge of automated testing practices and tools.
Understanding of deployment automation and release management processes.
Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field.
Certification(Preferred-Added Advantage):AWS certifications (e.g., AWS Certified Developer - Associate)
Design Websites and pages, and Create Mock-up in Photoshop, XD, and Figma. Converting Pages into HTML5, CSS3, and Responsive Web Development. Proficiency with design tools such as Photoshop, and Adobe XD.
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Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Product Manager, you will be responsible for managing and taking of product end to-end: defining scope, developing requirements and product launch.
What you will do:
- Analysing customer needs/ markets, competitive offering and user requirements in depth
- Coordinating with various functions to ensure product roll-out within defined timelines, understanding product priorities and implementing a product governance framework
- Conceptualizing innovative features, designing wireframes/ prototypes and documenting PRDs to enhance app usability
- Working collaboratively with various teams including marketing, business, UX, customer support and engineering teams etc.
What you need to have:
- MBA / B.E from Tier 1 Colleges (IIM / ISB / IIT /BITS)
- 2-5 years of product experience at a fintech company
- Prior experience in tech roles is a plus
- Comfort diving into data and deriving tangible insights
- Proven track record of shipping several high impact features end-to-end
- Prior startup experience is a plus
About Company
Couture AI Platform provides Pluggable Building Blocks to entire
AI stack, which are used to build and productionize varied
enterprise ML and deep learning use cases. It has enabled some
of largest global organizations implement specific vertical
targeted products build on top of its proprietary AI platform.
Nature of Business Artificial Intelligence Platform
Company Website www.couture.ai
Job Designation Product Manager - Decision Science
Job Location Bengaluru
Job Description &
Skills Required
Basic Qualifications:
• Bachelors (+Masters preferred) in Computer
Science/Mathematics/Research (Machine Learning, Deep
Learning, Statistics, Data Mining, Game Theory or core
mathematical areas) from Tier-1 institutes (IITs, IISc, BITS, IIITs,
top-ranked global Universities) with good individual academic
score.
Looking for decision science managers.
• Strong working knowledge of deep learning, machine
learning, and statistics.
- Domain understanding of Personalization, Search, Visual
and Videos.
• Expertise in using Python, statistical/machine learning libs.
• 5+ years of hands-on experience defining large scale AI
solutions and its deployment for millions of customers.
• Expertise with understanding the raw data, data
transformation and feature selection.
• Expertise with understanding of metric-driven impact-analysis
of the AI solutions.
• Ability to think creatively and solve problems.
Key Responsibilities:
• Take ownership of end-to-end engagement from defining to
delivering the business requirements, working with various
stakeholders within Couture AI and customers.
• Create feedback loops to generate the product roadmaps.
• Formulate the appropriate predictive, analytic, ML or Deep
learning solutions leveraging Couture AI Platform.
• Carry out a cost benefit comparison of various solutions, not
only driven by analytical rigor of the solutions, but also the
pragmatic aspects of deployment, data and adoption cost.
• Work with platform and tech teams to implement the
solutions.
• Drive adoption of the Couture AI Platform solutions via
demonstrating improvement in success metrics and interfacing
with business partners from other teams.
• Building business cases and models to quantify new
opportunities, using data and solid business judgment.
About us:
We are a fiercely restless creative studio with a broad vision across design & product experiences. Big brands and startups approach us because they find a cool team of committed individuals with great taste, obsessed with technology, originality, music, art & quality. We believe in independence, curiosity, experimentation and reinvention as the beacons to navigate the world. Learn more about us: https://grappus.com/">https://grappus.com/
About the role:
We are seeking a Frontend developer who has a knack for coming up with creative solutions to unique problems. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers. Most importantly, you have an eye for detail and the ability to make beautiful designs come to life through code.
What we’d like to see:
- Developing new user-facing features using React Native
- Building reusable components and libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Developing and implementing strong algorithms/techniques for solving problems in a high-volume, high-availability environment
- Good knowledge of User Interface patterns and techniques to solve common UI problems
- Solid understanding of building scalable, maintainable and efficient user interfaces
Must Have:
- Strong proficiency in JavaScript , the JavaScript object model and ES6
- Thorough understanding of React.js and its core principles
- Experience with state management libraries like Redux, Mobx etc.
- Familiarity with Android / iOS platforms and ability to link native libraries with React Native
- Familiarity with newer specifications of EcmaScript 6
- Experience with data structure libraries (e.g., Immutable.js, immer)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial
- Familiarity with frameworks like Bootstrap, Backbone, Angular, React JS, and libraries like jQuery, LESS and Ajax
Nice to Have:
- Personal projects or contributions to the open source community
- Strong organizational skills to juggle multiple tasks within the constraints of timelines
- Team player (those great personality types that people love to work with)
- Great communication skills
Benefits of being part of our amazing team:
- Flexible working hours
- We don’t track your leaves & work-from-home
- Freedom to implement latest technologies & new ideas
- Lots of in-house training sessions & an in-house product lab
- A pretty unique & unconventional culture and a damn cool office space
- Lots of ways to have fun - TT, Indoor basketball, PS4, board games and variety of books to read









