Responsibility
- Manage largeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Must be Graduated or Post-Graduated.
- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.

About Filo
About
On demand teachers for Maths, Science, CBSE, NCERT, IIT JEE, NEET & Class 6 to 12, Online doubt solving platform, clear your doubts instantly over Video call, type question to get instant doubt clearance from qualified teachers for free.
Connect with the team
Similar jobs
- Design, develop, and deploy interactive Power BI dashboards and reports for client projects
- Build and optimize data models using star schema and snowflake schema design patterns
- Develop complex DAX measures and calculated columns to support business requirements
- Connect to and integrate data from multiple sources including SQL databases, Excel, APIs, cloud platforms, and data warehouses
- Implement data transformation and cleansing using Power Query (M language)
- Collaborate with clients and stakeholders to gather requirements and translate business needs into technical specifications
- Optimize report performance through query optimization, aggregations, and efficient data modeling
- Configure and manage Power BI Service including workspaces, datasets, dataflows, and row-level security (RLS)
- Create and maintain documentation for data models, reports, and development processes
- Provide training and support to end-users on Power BI reports and dashboards
- Design and implement custom visualizations using Power BI custom visuals and third-party visual libraries.
- Implement conditional formatting, dynamic titles, and dynamic content based on user selections
- Stay current with Power BI updates, new features, and industry best practices
Position: Oracle DBA
Experience: 6–8 Years
Key Responsibilities:
Install, configure, and maintain Oracle databases in production and non-production environments.
Perform database tuning, backups, and recovery.
Monitor database performance and implement improvements.
Ensure data security and compliance with audit requirements.
Handle upgrades and patching of database environments.
Skills Required:
Strong experience with Oracle 11g/12c/19c.
Hands-on with RMAN, Data Guard, and Oracle RAC.
Proficient in writing complex SQL and PL/SQL.
Oracle Certified Professional (OCP) preferred.
You should have in-depth knowledge of object-oriented PHP programming and MySQL, an understanding of MVC designs specifically Code Igniter, JSON, JavaScript, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3.
Roles and Responsibilities:
- Development and maintenance of Web applications in Code igniter framework.
- DB Schema designing
- UI Designing
- Web services/API endpoint implementation
- Development of back-end process
- UML designing
- Strong in SQL Queries
Company Brief- Bangalore -
NowApps Technologies Pvt Ltd. (http://www.nowappstech.com/index.php) is a company focused exclusively on providing solutions for extended enterprises Our aim is to build a platform that creates more wealth for every stakeholder who directly or indirectly participates in the upstream and downstream supply chain process. We envisage a world wherein every business that operates through channel partners - irrespective of small, medium, or large - can get connected and work on a single platform to provide a unified experience to its customers. For additional information, visit channelkonnect.com.
Share your Cv with below email
operations at nowappstech.com
Job Description for React Developer ( Senior Role)
Skill : API Integration, Material UI, Redux,React Hooks, React Nagivation, HTML/CSS
Experience - 3+
Location- Vikhroli, Mumbai
Working - 5 days a week
Technical and Professional Requirements:
Highly motivated, a responsible, passionate, self-learner individual with great interpersonal
React developers should have the ability to translate Wireframes and PSD Designs into functional
Knowledge of use-case scenarios of error-boundary, hooks, store/state management solutions
Binding of UI elements to JavaScript object models
Integration of RESTful services with React application
React developer must have proven experience in front-end development
Work in a cross-functional team to deliver a complete user experience
React developers must know application structuring and maintenance of an application
Create Unit and Integration tests to ensure the quality of code
Job Title: Senior Software Engineer (Full Stack . Net)
Employment Type: Full-Time, Permanent
Position Location: Noida, UP
Reports to: Software Development Manager (IT Solutions Delivery)
Qualifications: BE/B.Tech/MCA Degree in Computer Science, Engineering, or a similar relevant field
Total Experience 2+ years
Working Model Work from Office
PRIMARY RESPONSIBILITIES
1. Responsible for the development and maintenance of enterprise-wide web applications using ASP.Net, C#, Angular, Typescript, HTML5, Bootstrap, Angular 7+ and CSS.
2. Responsible for participating in all stages of the development life cycle including requirements analysis, design, development, testing, and implementation.
3. Work with US business stakeholders to ensure requirements are being met
4. Should be adaptable to the US time zone whenever required to have meetings with onshore counterparts.
5. Good experience working on Agile teams and extensive familiarity with all Agile ceremonies.
6. Keeps current with new technologies and software methodologies related to the Microsoft software development platform.
KNOWLEDGE AND SKILL REQUIREMENTS
1. Minimum of 6+ years of experience in application development using C#, .NET, Web API, LINQ, asynchronous programming, AJAX, HTML, and CSS.
2. Minimum of 5+ years of experience developing back-end solutions using Microsoft SQL Server.
3. Minimum of 4+ years of experience with client-side technology (Angular 7+, TypeScript, and RXJS).
4. Experience working with Agile teams and familiarity with all Agile ceremonies and principles
5. Experience working with the following is preferred:
a. Front-end state models
b. GIT for source control
c. OAuth authentication and Azure Libraries
d. test-driven development and mocking frameworks
e. Dependency Injection/Inversion of Control
f. Azure DevOps for Continuous Integration and Continuous Delivery (CI/CD)
g. Microsoft Azure Service Bus
h. .Net Core
i. SQL Server 2016
Job Responsibilities:
Experience: 8 Yrs to 12 Yrs
- Hands-on expertise on performing Application pen testing (Mobile(Android, IOS),networking, web application pen testing),
- Should worked on IOT,AWS,Application Penetration Testing, Reverse Engineering, source code review, CI/CD Pipeline
- have done any submission on Bug crowd or Bug Bounty.
- have developed tools or scripts for web pen test on GitHub.
- Certified on OSCP
- Threat Modeling
- Network scan in stealth mode or simple scan using Nmap and Burp suite
Implement security measures which monitor and protect sensitive data and systems from infiltration and cyber-attacks.
Developing different ways to solve the existing threats and security issues.
Configuring and implementing intrusion detection systems and firewalls.
Security product development, testing, and implementation.
Responsible for security technology research, penetration testing, and vulnerability scanning.
Please follow the below inputs.
The shift will starts from 03:00 PM to 12 AM (fixed for few months),
OSCP certification(Not mandatory, preferable)
Below are the primary key skills:
Total Application Security Experience:
Total Security Architecture Experience:
IOT(optional)
MOBILE
WEB
AWS(Mandatory)
NETWORKING
THREAT MODELS
AnnexLogic System Pvt. Ltd. is a leading comprehensive business software product development services provider. We partner with both start-ups and established businesses globally in their idea-to-implementation journey. We are a team of professionals who believe in creating business value for our clients through in-depth research, analysis, formation and implementation. Our customers are spread across the globe including the US, Canada, Australia, UK, Europe and Asia-Pacific region.
We are always looking for opportunities to extend our team with new proficient and talented colleagues who love working in a start-up culture, and this time, we need a Senior Back-end Developer, with strong technical skills and relevant experience of at least 4 years.
You’re a motivated team player who takes initiative and pride in his work and contributes to an informal working environment. You will be confident in your ability to develop the product, taking into account the following:
● Excellent knowledge of NodeJS
● At least 3 years of working experience with backend technologies
● Knowledge of PHP is considered a plus
● Knowledge of Java or Kotlin is considered a plus
● You can learn quickly new technologies and adapt to new technical challenges
● Experience in working with a TDD approach
● You have a strong background in Linux-based development
● You have previous experience with container technologies such as Docker
● You have strong knowledge of microservice architecture
● You are passionate about writing clean, maintainable & testable code
● You have strong Agile/Scrum work ethic
● You are continuously researching tools, technologies, frameworks and practices.
● Projects with a high complexity interest you
● You are highly committed and responsible, independent and able to take an initiative
● You are always mindful of quality attributes like maintainability, performance, security, scalability, usability and testability.
● You carefully read the specifications and assignments and you like to take responsibility for your components from start to end
● You feel comfortable discussing and deepening technical and technical requirements with the PM
● You have multitasking capabilities, attention to detail and excellent analytical skills
● Excellent interpersonal and teamwork skills 1 Responsibilities:
● Work on multiple microservices - written in NodeJS (TS, JS), Spring (Kotlin), PHP (Symfony)
● Develop new microservices to accommodate the (many) new features and requirements of the project
● Refactor existing microservices or extract new ones to improve performance and scalability
● Come up with ideas to improve existing architecture - feedback and ideas are always welcome
● Monitor, trace and debug production microservices to ensure an application with 0 downtime
● Work to improve the CI / CD flow of the project Things we can guarantee:
● Competitive salary, with many other extra benefits (complex medical package, extra free days, events, gifts and others)
● Opportunity to work on a challenging project, using the latest technologies
● The perfect framework for professional development
● A young, creative and friendly team
● A flexible work schedule which makes you more productive
● We support any opportunities that are useful for you, including training and events







