Responsibility
- Manage largeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Must be Graduated or Post-Graduated.
- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.

About Filo
About
On demand teachers for Maths, Science, CBSE, NCERT, IIT JEE, NEET & Class 6 to 12, Online doubt solving platform, clear your doubts instantly over Video call, type question to get instant doubt clearance from qualified teachers for free.
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We are seeking a skilled and enthusiastic .NET Core Developer to join our dynamic team. As a .NET Core Developer, you will play a crucial role in designing, developing, and maintaining high-quality software solutions using the latest Microsoft technologies.
The role
The role of the content marketing associate is primarily to act as a liaison between our business and our customers & target audience. We are looking for somebody who shares our passion for customer obsession and can provide value to our customers through content.
Are you the one?
You are a communicator first. You love to empower your readers with intriguing information that addresses their core problems. You know the tricks of an excellent writer who can grasp readers' attention, engage and entertain through content, consequently building a community.
You understand the nuances of email and the way people like to consume newsletters. You know the nuances of writing well and passively, leading the reader to take action.
Some essential qualities you have:
You are a curious individual who is constantly learning and growing in the ML and MLOps domain
You know how to convey complex ideas in easy-to-understand content pieces
You are skilled at maintaining the balance between speed and quality
You can engage readers through words
You like to be innovative in your content presentation
You love writing <3
Technical knowledge:
You are well versed in the world of Machine Learning and all the components that are a part of it. You have extensive knowledge about the ML model lifecycle. Knowing MLOps and its lifecycle is a bonus.
Note:
Having prior experience in data science or machine learning is a must for this role.
This role would be most suitable for people with 1-2 years of experience
Love doing this?
You will be exposed to all the departments of our business - engineering, product, marketing, and sales to gain a deep understanding of the product and the people who need it.
Your primary responsibilities involve
Creating social media content and assisting the marketing team to grow our social audience.
Writing engaging newsletters that focus on providing value to our readers.
Researching the newest trends in the world of MLOps and being abreast with all the latest happenings.
Assisting in developing thought leadership articles.
Assisting the marketing team in writing product-led content.
You are valuable!
We understand that content marketing is a challenging task that requires a deep understanding of subjects and the skill of persuasion as well. And growing an audience through writing is more challenging!
We offer competitive pay to you that reflects your efforts, knowledge, and skill

Responsibilities:
- Meeting with technology managers to determine application and website requirements.
- Upgrading existing .NET websites and applications.
- Analyzing system requirements and delegating development tasks.
- Developing technical specifications.
- Writing scalable code for .NET software applications.
- Reviewing and debugging .NET applications.
- Providing support for junior developers.
- Deploying functional websites, programs, and applications.
- Drafting software and application operating procedures.
- Training junior staff.
Requirements:
- Bachelor’s degree in computer science or information technology.
- Previous experience as a .NET developer.
- High-level managerial skills.
- Knowledge of .NET languages including C#, Visual Basic.NET, C++/CLI, J#, and JScript.NET.
- Proficient with front-end development languages including JavaScript, HTML5, and CSS.
- Ability to project manage.
- Excellent problem-solving skills.
- Good verbal and written communication skills.
If you’ve made it till here, then you’re probably interested in the role!
RESPONSIBILITIES
● Device end-to-end product growth strategy in close collaboration with product,
design, research, engineering, and marketing teams.
● Device and implement strategy to drive product growth through virality
● Explore and validate new strategic value propositions for our users
● Defining and delivering against a clear set of business metrics and OKRs
● Ensure that product growth decision are data-informed - based on strong logical
rigor, in-depth analysis, and value data with opinions
● Work closely with stakeholders across the organization and collaborate on the company’s
short- and long-term goals
SOUNDS LIKE YOU?
● You have 8+ years of experience in delivering and scaling highly successful and
innovative consumer Internet products with stellar design taste, creativity, and product
instincts, work experience with a gaming organization, or creating and driving growth for
the social product would be a plus
● You know that the voice of the customer is the most important factor in the products you
lead and have deep experience of successfully driving product growth through virality.
● Have deep experience in successfully delivering high-quality consumer experiences that
are informed by both quantitative and qualitative insights
● You deeply value and have experience with hiring, coaching, and leading diverse and
high-performing teams of APMs and PMs creating an inclusive space where people can
learn
● You are steady under pressure in a fast-paced environment, capable of quickly and
clearly prioritizing both your time and that of your organization
● You celebrate both wins and failures, constantly seeking feedback and focusing on your
own development
● You understand and value bringing joy and a sense of creativity to your day-to-day
operations
BENEFITS
● A flat and transparent culture
● Assistance and support to setup home workspace
● Tools of the trade - MacBook, Latest Softwares
● Monthly Communication Reimbursement
● Best learning and development opportunities
● A chance to have a big impact in hypergrowth setup
Key Skills: Responsible for creating successful campaigns, responsible for generating the ROI of the company, should have great knowledge of how ads work, great knowledge on landing pages.
About Company: Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps.
Job Description: We are looking for a skilled Social Media Marketing executive who is excellent at creating successful campaigns, should be responsible for Generating the ROI of the company and should have a piece of great knowledge of how ads work and who has a piece of great knowledge of landing pages.
Roles and Responsibilities:
- Responsible for creating Successful Campaigns.
- Responsible for generating the ROI of the company.
- Should have a piece of great knowledge of how ads work.
- knowledge on landing pages.
mandatory Skills:
- Excellent communication skills
- Work Report Submissions
- Team Player
- Able to Handle Multitasking
- Should be Good at Training (Very Very Important)
- Good at Planning Strategies.
Year of experience – 0 to 4 years
Interview drive date – 18th September 2021
Mode of interview – Zoom interview
Employment type – Permanent, full time
Mandatory skill sets - OSI model, HTTP, DNS, TCP/UDP, network protocols
Below are the detailed JD and company overview.
Job Description –
~ Knowledge of TCP/IP protocols (IPv4/v6, ICMP, TCP, UDP, HTTP, DNS, etc.)
~ Good analytical and problem-solving abilities
~ Understanding of network technologies including DNS, HTTP/HTTPS, OSI Layer protocols, HTML, JS, CSS, networking, Content Delivery Networks, etc.
~ Good understanding of various system architectures and networking devices (servers, load balancers, routers, etc)
~ Ability to work independently and as a team member.
~ Excellent conceptualization and communication skills. Able to educate business and technical people around concepts, and guide them to work towards providing optimized solutions
~ Great listening skills and good with customers
Company Overview:
Catchpoint is revolutionizing end-user experience monitoring to help companies deliver amazing digital experiences. Our platform provides complete visibility into your users’ experiences from anywhere – and real-time intelligence into your applications and services to detect and fix issues faster. We are proud to partner with digital innovators like Google, L'Oréal, Verizon, Oracle, LinkedIn, Honeywell, Priceline, and Qualtrics, who trust Catchpoint to improve their brand experience and drive their business success.

- Experience in web technologies (Object-Oriented JavaScript, HTML, CSS) and experience with web standards, including HTML5 and CSS3
- In depth understanding of Angular concepts and structures
- Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI
- Should have solid understanding and experience (at least 1+ years) with Object-Oriented design and development
- Strong verbal and written communication skills
- Proactive attitude to problem resolution
- Ability to work in a fast-paced environment, and manage time efficiently to meet project timelines
- Ability to work well independently, or with remote teams
Good to Have:
- Experience in Agile Software Development projects
- Knowledge on how to create modules and libraries with angular and publish it on platform like npmjs.
- Knowledge on Nrwl's developer tools
- Experience in writing Unit Testing cases.
- Capable to perform code reviews and provide code to optimize performance of the application.



