Responsibility
- Manage largeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Must be Graduated or Post-Graduated.
- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.

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Good to have would be AWS Architect Certification.
Must Have
- NodeJS / TypeScript experience 3+ years
- AWS experience 3+ years using AWS SDK
- Lamba
- API Gateway
- Event based architecture like Kinesis, MSK (Kafka)
- Database Sql / NoSql
Considered a plus:
- Frontend development React / Angular
- AWS IoT Core, Kafka, Kinesis
- Elastic Search
Should have experience in Device Provisioning / Device management with PKI (Public Key Infrastructure)
Responsibilities
- Understanding the manpower Requirements
- Sourcing the relevant profiles from various portals/Sources
- External (referral, portal, campus, contact conversion)
- Screening the sourced profile and taking face to face interviews of candidates in pipeline.
- Lining up candidates according to the parameters and Requirement
- Interview coordination
- Achieving and exceeding the set Hiring targets
- Managing coordination, mass hiring, and initial screening
- Coordinating with the Stakeholders
- Must be good in Negotiation Skills
Requirements
- 2-3 years of Non-It recruitment experience
- Good communication skills
- 80-100 closures per month
- Must have done bulk hiring (Blue collar)
- Willing to come with a target oriented area in terms up completion of hiring given for a month.
• Analyze user and system requirements
• Design flowcharts to illustrate software solutions
• Write efficient code based on feature specifications
• Develop user interfaces
• Prioritize and execute tasks in the software development life cycle
• Design database architecture
• Test and debug Java applications
• Validate software functionality and security
Requirements:
• Work experience on Java, Spring, Strurts , Hibernate, Microservice etc.
• Experience building Java EE applications.
• God knowledge of Database tool, Frontend Skills.
• Familiarity with Object-Oriented Design (OOD)
• Good knowledge of popular Java frameworks like JSF and Spring MVC
• Experience with test-driven development
• Problem-solving skills
Staffing Account Manager Job Description
Due to a promotion in our team, we are hiring Staffing Account Manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.
Staffing Account Manager Responsibilities:
- Directly interacting with clients on Regular Basis
• Evaluating the Requirement
• Analyzing the prior requirement
• Sharing the Requirements to the team
• Reviewing all resume before sending to the Client.
• If needed need to go on a second call with the candidates.
• Sending aligned profiles to the client within 24 hrs from the requirement shared
• Following up on the feedback from the clients
• Follow up on the feedback on the interviewed consultants
• Rate card Negotiation
• Maintaining client relationship by regularly attending client meetings and conference calls
Reports includes – Profiles Submission Tracker . Weekly, Monthly Requirement , Interview Tracker, Joiner Tracker , Contract Extension Tracker & Billing Tracker.
Team Management
• Supervising & mentoring Recruiters and a lead as per the company policies & procedures.
• Helping the team in understanding the Requirements
• Guiding team and helping source right profiles through multiple sources
• Getting the aligned profiles from the team
• Motivating the Team, Guiding the team & helping them achieve their own target.
• Providing Training to the team on skill area
• Building a good and Positive Team
• Evaluating the resumes before processing to the client
• Extracting the work from the team without pressurizing
• Responsible for team targets that includes Daily,Weekly & Monthly Targets with respect to submittals,interiews and placements.
• Maintain Discipline and direction of team members. Also approve leaves, weekend coverage for team member
Technical Experience :
- 2-6 years of Python working experience
- Expertise in at least one popular Python framework /Django/ Flask
- Knowledge of object-relational mapping d
- Familiarity with front-end technologies JavaScript and HTML5
Key Responsibilities :
- Write effective, scalable code
- Develop back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Test and debug programs5 Improve functionality
We are looking for:
Someone who is passionate about beautifully designed app experiences
Fascinated by all aspects of application development, from brainstorming
and
design to implementation and release.
Team player who can write clean and maintainable code.
Someone with strong foundation in data structures & algorithms, OS,
I/O,
concurrency.
Someone with excellent knowledge of Java Technology Stack, Mobile
Development, and Android eco-system.
Someone with good understanding of mobile app UI/UX and Material Design.
3+ years of software development experience in Android.
Someone with excellent debugging and optimization skills.
1 to 3 years of experience in digital marketing - Highly conversant with Google Analytics and other similar tools - Basic programming ability(preferably R or Python)








