Responsibility
- Manage largeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Must be Graduated or Post-Graduated.
- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.

About Filo
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On demand teachers for Maths, Science, CBSE, NCERT, IIT JEE, NEET & Class 6 to 12, Online doubt solving platform, clear your doubts instantly over Video call, type question to get instant doubt clearance from qualified teachers for free.
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Apply here: https://bit.ly/40GftaV
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Experience of testing web applications, mobile applications.
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Designation (internal nomenclature) CIC (Certified Internet Consultant)
Base Location Chennai
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About the Company:
It is a Data as a Service company that helps businesses harness the power of data. Our technology fuels some of the most interesting big data projects of the word. We are a small bunch of people working towards shaping the imminent data-driven future by solving some of its fundamental and toughest challenges.
Role: We are looking for an experienced team lead to drive data acquisition projects end to end. In this role, you will be working in the web scraping team with data engineers, helping them solve complex web problems and mentor them along the way. You’ll be adept at delivering large-scale web crawling projects, breaking down barriers for your team and planning at a higher level, and getting into the detail to make things happen when needed.
Responsibilities
- Interface with clients and sales team to translate functional requirements into technical requirements
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- Guide and mentor your team of engineers
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Prerequisites
- Between 5-8 years of relevant experience
- Fluent programming skills and well-versed with scripting languages like Python or Ruby
- Solid foundation in data structures and algorithms
- Excellent tech troubleshooting skills
- Good understanding of web data landscape
- Prior exposure to DOM, XPATH and hands on experience with selenium/automated testing is a plus
Skills and competencies
- Prior experience with team handling and people management is mandatory
- Work independently with little to no supervision
- Extremely high attention to detail
- Ability to juggle between multiple projects

Job Description
- Develop p2p infrastructure systems to support blockchain interoperability
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Required qualifications
1+ years of experience in Golang, Strong knowledge of Go programming language, paradigms, constructs, and idioms, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.
Tech Stack
Go, git, linux, bash, ability to work with Docker.
Nice to have
Experience developing in c++, cryptography and system software development experience,understanding of design patterns, understanding of operating systems, networks.

