Responsibility
- Manage largeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Must be Graduated or Post-Graduated.
- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Filo
About
On demand teachers for Maths, Science, CBSE, NCERT, IIT JEE, NEET & Class 6 to 12, Online doubt solving platform, clear your doubts instantly over Video call, type question to get instant doubt clearance from qualified teachers for free.
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These are the guiding principles for everything we do at Incubyte, both within and outside of our project work:
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We are seeking a talented UX/UI Craftsperson with a minimum of 3 years of professional experience to join our dynamic team. The ideal candidate should be able to translate high-level requirements into interaction flows and artifacts and transform them into beautiful, intuitive, and functional user interfaces, ensuring a seamless user experience from end to end. You should be excited about crafting a great user experience and be open-minded with an unquenchable thirst for new approaches and solutions.
What You’ll Be Doing 💼
- Designing and prototyping user interfaces for web and mobile applications, considering user needs and business objectives.
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- Creating wireframes, mockups, and interactive prototypes to communicate design concepts and interactions effectively.
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- Experience with User research and Testing.
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If you are an analytical problem solver with strong Web Development knowledge and a passion for teamwork and innovation, we have the perfect job for you! We are looking for a Full Stack Developer to join our award-winning, talented team, building global software products for the automation of drones for various commercial applications.
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At FlytBase, we’re not just creating a product—we’re on a zero-to-one journey, building a whole new global category that’s never existed before.
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If you’re bored of cookie-cutter playbooks and ready for something fresh, exciting (and yes, involving drones), this is your place.
Don’t believe it? Challenge us—We’d be more than happy to tell you why we’re so confident in what we’re building!
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We are looking for passionate architects eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in
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You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups.
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services, etc.
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● Hands on experience with CI/CD pipelines and atleast 1 cloud provider - AWS / GCP / Azure
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Role Summary
This role focuses on creating a delightful experience for students on the Quizizz platform. Millions of teachers use Quizizz to engage with their students, and they count on us to make their classes fun and engaging. If you are excited about building a product that gets students excited about learning, then this might be the job for you.
About Quizizz
At Quizizz, we are empowering teachers to motivate and inspire their students to learn. Our platform serves over 70 million users in 90+ countries, making us the largest education platform built out of India. We serve https://www.similarweb.com/top-websites/category/science-and-education/education/" target="_blank">more web traffic than sites like Coursera and Udemy, and we are growing rapidly.
We are a profitable company, backed by some of the best global investors like Tiger Global and Nexus Partners. We take pride in having a small team of talented individuals, and we are looking for people who have made a habit of living outside their comfort zone.
Requirements:
What will you be doing?
You will focus on creating an engaging product experience for students on Quizizz. Some key aspects of the role include:
- Building live engagement features that keep students hooked to their teachers.
- Leverage tools like gamification and multiplayer game dynamics to maximize student engagement.
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- Foster peer to peer learning to boost student motivation.
What are we looking for?
As a product leader at Quizizz, you will be expected to drive all major initiatives focused on student engagement. We believe that the following skills would make you a great fit for this role:
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- Strong user empathy and product design skills: Growth at Quizizz is driven by word of mouth (with $0 ad spend), because we have an amazing product that people love to talk about (just check our https://twitter.com/search?q=quizizz&;src=typed_query" target="_blank">twitter mentions). This was built through years of listening to our users, and building the product that they wanted.
- Software engineering: A strong understanding of software engineering would be crucial to planning and executing your action plan. Understanding the capabilities and limitations of technology will help you push the boundaries of what is possible, while still delivering projects on time.
- Team building: You will be leading a cross-functional team of talented software engineers, designers, analysts and more. Being able to attract and retain the best talent would also be a key responsibility.
I hope this gives you a good idea of what this role entails. If this sounds like the opportunity you've been looking for, then please get in touch. We look forward to hearing from you!
Benefits
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- Flexible leave policy. Take time off when you need it.
- Comprehensive health coverage of Rs. 6 lakhs, covering the employee and their parents, spouse and children. Pre-existing conditions are covered from day 1, and also benefits like free doctor consultations and more.
- Relocation support including travel and accommodation, and we'll also pay for a broker to find your home in Bangalore!
- Rs. 20,000 annual health and wellness allowance.
- Professional development support. We will reimburse you for relevant courses and books that you need to become a better professional.
- Delicious Meals including breakfast and lunch served at office, and a fully-stocked pantry for all your snacking needs.
Quizizz is an equal opportunity employer and we believe diversity is key to our success.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon