Cutshort logo
Posist Technologies logo
Technical Support Analyst
Technical Support Analyst
Posist Technologies's logo

Technical Support Analyst

Shubhangi Bangia's profile picture
Posted by Shubhangi Bangia
0 - 3 yrs
₹2.5L - ₹4L / yr
Delhi
Skills
Cisco Certified Network Associate (CCNA)
Computer Networking
Technical support
Customer Support

JOB DESCRIPTION – Technical Support 

Educational Qualification: Bachelor’s / Masters, CCNA Certification Experience: Fresher / 1 Year 

Job Location: Delhi (Posist Head Office) 

About Posist Technologies: 

Posist (www.posist.com) is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. It allows restaurant operators to automate operations, delight guests, grow revenues, and become prosperous. Posist powers 10,000+ restaurants in 50+ countries. Headquartered in New Delhi, Posist has a global presence spread across the US, UAE, Singapore, Thailand, UK, and Mexico.
 

Responsibilities: 

  • Taking Client queries over Call / Email / Chat 
  • Resolve the tickets via Call / Email / Chat/ Remote tools 
  • Register Client queries in Ticketing Tool. 
  • Follow-up with clients and with internal teams. 
  • Resolve the issue within the SLA and Company guidelines. 
  • Escalate the ticket to the respective team and follow-up. 
  • Resolve the tickets related to Printers, Cash Drawer, networking and Posist product. ● Sending updates to clients related to reported queries. 
  • Working in Rotational Shifts. 
  • Creating troubleshooting documents. 
  •  

Skills Required: 

  • Good Communicable skills. 
  • Should be able to work in 24*7 environment, Rotational Shifts (weekly offs will be there)
  •  Practical knowledge of Hardware, network troubleshooting, Printer Installation (USB and network) 
  • Good Decision making skills 
  • Multitasking 
  • Willing to work Cross teams 
  • Should be a Team player 
  • Should have Knowledge of Remote Tools 
  • Good Skills to adapt any Software tool. 
  • Documentation Skills is an add on.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Posist Technologies

Founded :
2011
Type :
Product
Size :
100-500
Stage :
Profitable

About

A complete Cloud-Based Restaurant Management software, helping over 6000+ Brands in 11 countries, boost their restaurant's business!
Read more

Connect with the team

Profile picture
Shubhangi Bangia

Company social profiles

linkedintwitterfacebook

Similar jobs

Talent Pro
Bengaluru (Bangalore)
9 - 11 yrs
₹80L - ₹120L / yr
Data engineering
Tier 1

10+ years experience in data engineering or backend engineering


2+ years in a technical leadership or team-lead role


Expert-level experience with Kafka for high-throughput streaming systems


Strong hands-on expertise with PySpark for distributed data processing


Advanced experience with AWS Glue for ETL orchestration and metadata management


Proven experience building and upgrading real-time data lakes at scale


Hands-on knowledge of data warehouses such as Redshift or Snowflake


Experience with AWS services including S3, Kinesis, Lambda, and RDS

Read more
Pluginlive
at Pluginlive
1 recruiter
Harsha Saggi
Posted by Harsha Saggi
Chennai, Mumbai
5 - 7 yrs
₹10L - ₹20L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconJavascript
TypeScript
MERN Stack
+1 more

Role Overview:

We're looking for a Senior Full-Stack Developer who doesn’t just write code—but builds systems, owns features end-to-end, and leverages AI tools to move fast and build smart. This isn’t a ticket-taking role. This is for builders who can architect, develop, and ship independently, with a bias toward action and clarity.

If you live inside your terminal, talk to Co-pilots like your pair programmer, and obsess over clean APIs and smooth user flows—let’s talk.


What you’ll do

  • Take full ownership of features from problem → design → code → deploy → iterate
  • Build modular, scalable APIs and frontend components using the MERN stack
  • Use AI tools to write, debug, optimize code, and unblock yourself fast
  • Integrate 3rd-party APIs, services, and AI capabilities where relevant
  • Collaborate async with product, design, and other engineers
  • Optimize performance, scalability, and dev workflows
  • Own dev hygiene—documentation, tests, Git practices, CI/CD pipelines


Must-Haves:

  • Bachelor’s degree in Computer Science, Engineering, or a related technical field
  • 4–5 years of full-stack experience in production-grade MERN apps
  • You’ve shipped products end-to-end, not just maintained features
  • Strong in JavaScript/TypeScript, both on frontend and backend
  • Solid foundation in system design, API design, and debugging
  • Comfortable using AI-native tools to code faster and better
  • GitHub is your second home. You write clean commits and structured PRs
  • Cloud/infra experience (Vercel, AWS, Docker/Kubernetes)


Application Link- https://forms.gle/R5eDjeWJ46b6ob188

Read more
BigThinkCode Technologies
Chennai
3 - 4 yrs
₹1L - ₹8L / yr
Manual testing
Automation
Selenium
Agile process

At BigThinkCode, our technology solves complex problems. We are currently looking for Software Engineer, Test engineers to join and work with our cross-functional engineers of talented experts at Chennai.

 

As a Test Automation Engineer, you will engage in a dynamic environment where you will utilize quality processes and automation tools to enhance testing products and solutions. Your typical day will involve collaborating with cross-functional teams to implement automation methodologies, ensuring the highest standards of quality and efficiency in the testing process. You will be responsible for running the end-to-end quality engineering function, focusing on automation to improve control, accuracy, and integrity in all testing activities. This role requires a proactive approach to problem-solving and a commitment to continuous improvement in testing practices.

 

Please find below our job description, if interested apply / reply sharing your profile to connect and discuss.

 

Company: BigThinkCode Technologies

URL: https://www.bigthinkcode.com/

Work location: Chennai (work from office)

Experience: 3 – 4 years

Education: Bachelor’s degree in computer science or comparable experience.

 

Responsibilities:

·      Reviewing and managing the manual / automation code quality.

·      Develop & enhance Test automation framework to support different OS, Browsers etc.

 

Requirement:

·      Hands on expertise in both manual and automation testing.

·      Familiar with oops concepts and basic programming language.

·      Test management - Agile process, Stakeholder co-ordination, Status reporting

·      Strong expertise in Automation Framework design (Selenium+Java Framework, Rest Assured)

·      Designed, reviewed and maintained automated test scripts.

·      Developed reusable utilities to embed in framework

·      Experience in performing Software Testing and preferably Application testing

 

Benefits:

·      Medical cover for employee and eligible dependents.

·      Tax beneficial salary structure.

·      Comprehensive leave policy

·      Competency development training programs.

 

Read more
ChicMic Studios
Mandeep Kaur
Posted by Mandeep Kaur
Mohali
2 - 4 yrs
₹4L - ₹7L / yr
Wordpress
skill iconLaravel
Shopify

Company: Chicmic Studios

Job Role: Shopify Developer

Experience Required: 2+ Years

Skills Required: Shopify, Laravel, Wordpress.

Job Description:

We are seeking a skilled Shopify Developer with 2+ years of experience to join our dynamic team at ChicMic Studios. The ideal candidate should have hands-on experience in developing and customizing Shopify websites and themes, along with a strong understanding of e-commerce best practices.

Key Responsibilities:

  • Develop and customize Shopify themes to meet client requirements.
  • Build responsive and visually appealing e-commerce websites using Shopify.
  • Integrate third-party apps and tools to enhance functionality.
  • Optimize website performance for speed and scalability.
  • Implement SEO best practices to improve online visibility.
  • Collaborate with designers, marketers, and other team members to deliver high-quality solutions.
  • Troubleshoot and resolve bugs or issues in Shopify stores.

Required Skills and Qualifications:

  • 2+ years of hands-on experience in Shopify development.
  • Must have expertise in Laravel and Wordpress.
  • Proficiency in Liquid, HTML, CSS, and JavaScript.
  • Experience with Shopify APIs and custom app development.
  • Strong understanding of e-commerce workflows and UX/UI principles.
  • Familiarity with version control systems like Git.
  • Knowledge of cross-browser compatibility and responsive design.
  • Excellent problem-solving skills and attention to detail.

Preferred Qualifications:

  • Familiarity with tools like Photoshop or Figma for design collaboration.
  • Understanding of payment gateways, shipping, and tax integrations.


Office Address: F 273 , Phase 8B Industrial Area, Mohali, Punjab.

Read more
OnActive
Mansi Gupta
Posted by Mansi Gupta
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
6 - 15 yrs
₹5L - ₹8L / yr
Software installation

Hi All

Position - IT Executive

Exp - 6+

Location: - Ansari Road , Daryaganj – 110002

Shift - 7:30 AM to 4:30 PM (Monday to Saturday)

Responsibilities:

• Managing all Network equipment and ensuring uptime

• Attend the Incident Management calls.

• Create diagrams as per the requirements concerning processes and locations.

Must have Broking company experience

Required Skills:

• Switching

• Routing

• Security Management

• Hardware Networking

• Firewall

• Software Installation

• System Administration

• Desktop Support

Read more
LenDenClub
at LenDenClub
4 recruiters
Mansi Ghadigaonkar
Posted by Mansi Ghadigaonkar
Dlh Park, Unit No.1006, 10th Floor, SV Rd, Goregaon West, Mumbai, Maharashtra 400064
7 - 10 yrs
₹15L - ₹25L / yr
AWS CloudFormation
AWS DevOps
AWS Lambda
Infrastructure
skill iconKubernetes

Job Role - DevOps Infra Lead Engineer


About LenDenClub

LenDenClub is a leading peer-to-peer lending platform that provides an alternate investment opportunity to investors or lenders looking for high returns with creditworthy borrowers looking for short-term personal loans. With a total of 8 million users and 2 million+ investors on board, LenDenClub has become a go-to platform to earn returns in the range of 10%-12%. LenDenClub offers investors a convenient medium to browse thousands of borrower profiles to achieve better returns than traditional asset classes. Moreover, LenDenClub is safeguarded by

market volatility and inflation. LenDenClub provides a great way to diversify one’s investment portfolio.

LenDenClub has raised US $10 million in a Series A round from an association of investors. With the new round of funding, LenDenClub was valued at more than US $51 million in the last round and has grown multifold since then.


Why work at LenDenClub

LenDenClub is a certified great place to work. The certification comes from the Great Place to Work Institute, Inc., a globally renowned firm dedicated to evaluating companies for their employee satisfaction on the grounds of high trust and high-performance culture at workplaces.

As a LenDenite, you will be a part of an enthusiastic and passionate group of individuals who own and love what they do. At LenDenClub we believe in creating leaders and with you coming on board you get to work with complete freedom to chase your ultimate career goal without any inhibitions.


Website - https://www.lendenclub.com


Location - Mumbai (Goregaon)


Responsibilities of a DevOps Infra Lead Engineer:


● Responsible for creating software deployment strategies that are essential for the successful deployment of software in the work environment. Identify and implement data storage methods like clustering to improve the performance of the team.

● Responsible for coming up with solutions for managing a vast number of documents in real-time and enables quick search and analysis. Identifies issues in the production phase and system and implements monitoring solutions to overcome those issues.

● Stay abreast of industry trends and best practices. Conduct research, tests, and execute new techniques which could be reused and applied to the software development project.

● Accountable for designing, building, and optimizing automation systems that help to execute business web and data infrastructure platforms.

● Creating technology infrastructure, automation tools, and maintaining configuration management.

● To cater to the engineering department’s quality and standards, implement lifecycle infrastructure solutions and documentation operations.

● Implementation and maintaining of CI/CD pipelines.

● Containerisation of applications

● Construct and improve the security on the infrastructure

● Infrastructure As A Code

● Maintaining Environments

● Nat and ACL's

● Setup of ECS and ELB for HA

● WAF and Firewall and DMZ

● Deployment strategies for high uptime

● Setup up monitoring and policies for infra and applications

Required Skills

● Communication Skills

● Interpersonal Skills

● Infrastructure

● Aware of technologies like Python, MYSQL, MongoDB, and so on.

● Sound knowledge of cloud infrastructure.

● Should possess knowledge of fundamental Unix/Linux, monitoring, editing, and command-based tools is essential.

● Versed in scripting languages such as Ruby and Shell

● Google Cloud Platforms, Hadoop, NoSQL databases, and big data clusters.

● Knowledge of open source technologies


Read more
World leader in building Emotion AI tech
World leader in building Emotion AI tech
Agency job
via wrackle by Naveen Taalanki
Bengaluru (Bangalore)
5 - 12 yrs
₹20L - ₹50L / yr
skill iconAngularJS (1.x)
skill iconReact.js
skill iconAngular (2+)
Architecture
Rational Tools
+14 more
Responsibilities:
• Define and maintain architecture roadmap, technical solutions for new and
existing functionality for each part of the projects.
• Take ownership over architecture qualities of front-end applications (e.g.
usability, accessibility, performance, etc.).
• Work with FE engineers to generate and maintain code according to the
agreed coding standard and best practices.
• Bring a passion to remain up-to-date with the latest trend of ever-changing
web front-end development and build quick Proof of Concept functionalities to
address future business needs.
• Work to meet delivery commitments of feature content throughout the whole
Software Delivery Lifecycle (SDLC).
• Preparing technical documentation.

Requirements:
• Bachelor’s degree, Master or Engineering in computer science field or other
relevant degree.
• 5+ years of Experience using Angular and React JavaScript frameworks
• 2+ years of professional experience as an Architect / Lead in projects with
heavy use of modern frontend technologies
• Familiarity (typical everyday usage scenarios) with modern JavaScript
development toolset (build tools, packaging, linting, transpilers).
• Help teams with helping with defining an architecture that would scale and
encourage best practices.
• Create frameworks and abstractions that are reliable, reusable and avoid
surprising outcomes.
• Have detailed hands-on experience of cutting-edge web technologies (HTML5,
CSS, JavaScript, TypeScript), Application Servers, Web Applications
• Constantly develop and deliver new features with consistent unit test coverage
• Understanding of cross-browser issues and experience working with webRTC
or any other streaming protocols
• Good knowledge of package managers like Npm, Bower, SVGs to build
complex graphs and Design Patterns.
• Experience working in an Agile/Scrum development process.
Read more
Jaro Education
at Jaro Education
1 video
3 recruiters
Mansi Mitruka
Posted by Mansi Mitruka
Mumbai
1 - 4 yrs
₹3L - ₹6L / yr
Communication Skills
Business Development
Inside Sales
  1. Connecting with minimum 80 working professionals (prospective students) each day

from the leads/database present on leadsquared CRM

  1. Generating a pool of prospects by identifying the need of upskilling depending on

the student’s area of interest

  1. Helping prospective students with the detailed information about the programs

offered through phone or video counselling & create a strong pipeline

  1. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target
Read more
UniAcco
at UniAcco
1 recruiter
Ayush Poddar
Posted by Ayush Poddar
Mumbai
0 - 2 yrs
₹2.5L - ₹3L / yr
Business Process Outsourcing (BPO)
Customer Service
Customer Support
Customer Success
Communication Skills
+2 more

What you’ll do

Roles and Responsibilities

 

  • Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods.
  • Meet customer service team call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.

 

 

Qualifying Criteria

 

  • 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
  • Fluent in English.
  • Strong phone handling skills.
  • Ability to multitask.
  • Prioritise and Manage time effectively.
  • Academics - Minimum Graduate
  • Age - 20 to 25 years 

 

 

About UniAcco

 

UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK.  We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.

Read more
Skill-lync
at Skill-lync
10 recruiters
Joan Sneha
Posted by Joan Sneha
Remote, Chennai
1 - 4 yrs
₹3L - ₹4L / yr
Inside Sales
Telesales
Customer Relationship Management (CRM)
Lead Generation

We are looking for an inside sales executive to help us find new sales opportunities and handle phone calls for the same. You will be required to achieve your given targets, collaborate with fellow employees and conduct demos.

What to expect from the role

  • Make cold calls regarding inbound and outbound sales.
  • Understand how to identify new sales opportunities.
  • Work in a fast-paced goal-oriented environment.
  • Learn on the job regarding how to conduct demos and sales in general.
  • With time this job has scope for growth.

 

Responsibilities

  • Identify new sales opportunities and handle both inbound and outbound calls to follow up.
  • Make cold calls and emails to explore sales opportunities.
  • Achieve quarterly milestones and close sales.
  • Regularly study accounts and identify important players.
  • Collaborate with teammates and work towards closing deals.
  • Maintain a detailed database with all information on the prospects.
  • Conduct offline demos to prospects and seal deals.

 

Requirements

  • Any Degree (Preferably - Engineering Grads)..
  • Strong sense of communication and phone skills.
  • Well experienced with web presentation tools.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos