JOB DESCRIPTION – Technical Support
Educational Qualification: Bachelor’s / Masters, CCNA Certification Experience: Fresher / 1 Year
Job Location: Delhi (Posist Head Office)
About Posist Technologies:
Posist (www.posist.com) is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. It allows restaurant operators to automate operations, delight guests, grow revenues, and become prosperous. Posist powers 10,000+ restaurants in 50+ countries. Headquartered in New Delhi, Posist has a global presence spread across the US, UAE, Singapore, Thailand, UK, and Mexico.
Responsibilities:
- Taking Client queries over Call / Email / Chat
- Resolve the tickets via Call / Email / Chat/ Remote tools
- Register Client queries in Ticketing Tool.
- Follow-up with clients and with internal teams.
- Resolve the issue within the SLA and Company guidelines.
- Escalate the ticket to the respective team and follow-up.
- Resolve the tickets related to Printers, Cash Drawer, networking and Posist product. ● Sending updates to clients related to reported queries.
- Working in Rotational Shifts.
- Creating troubleshooting documents.
Skills Required:
- Good Communicable skills.
- Should be able to work in 24*7 environment, Rotational Shifts (weekly offs will be there)
- Practical knowledge of Hardware, network troubleshooting, Printer Installation (USB and network)
- Good Decision making skills
- Multitasking
- Willing to work Cross teams
- Should be a Team player
- Should have Knowledge of Remote Tools
- Good Skills to adapt any Software tool.
- Documentation Skills is an add on.

Similar jobs

- 1-3 years of experience in application/web development
- Good experience in working with programming languages Golang.
- Good understanding of REST APIs and the web in general
- Working knowledge of AWS and Kubernetes is a plus
- Understand end user requirements, formulate use cases and come up with effective solutions


Role Description
This is a full-time remote role for a PHP Developer at Vedika Web Solutions. The PHP Developer will be responsible for back-end web development, object-oriented programming (OOP), front-end development, software development, and programming tasks on a daily basis.
Qualifications
- Back-End Web Development and Software Development skills
- Proficiency in Object-Oriented Programming (OOP)
- Front-End Development skills
- Strong programming skills
- Bachelor’s degree in Computer Science, Engineering, or related field
- Experience with PHP frameworks like PHP, Codeigniter, Laravel, ect.
- Experience in third-party Rest APIs integration is a must.
- Knowledge of Shopify, ZOHO, and Woocommerce is an additional advantage.
- Knowledge of HTML, CSS, BOOTSTRAP, JavaScript, and MySQL
About Ace Online
ACE Online is the digital education initiative by ACE Engineering Academy, which is India’s leading test preparation platform for competitive examinations. At ACE Online, we are on a mission to help every student achieve their desired learning outcome through recognition, empathy, perseverance, and trust.
Thousands of our students have secured Top 10, Top 100 & Top 1000 Ranks in some of India’s toughest engineering competitive examinations consistently since our inception in 1995.
Our digital platform today boasts more than 1 lakh+ paid learners streaming 400+TB of learning content and attempting 2.6 million+ mock tests since our launch in 2019.
Having completed our zero-to-one journey, we now invite you to join our mission of scaling our product.
Role Title - HR Manager
Total Experience - 5-9 years
Relevant Experience - 5+ Years
Role Summary -
We are looking for an HR Manager to support and Lead the HR Department in various aspects of HR functions . As an HR Manager, your primary responsibility is to support the human resources department in various aspects of HR functions. You will play a crucial role in managing employee relations, recruitment, Training and development , performance management, and other HR-related activities. You will work closely with team members to ensure the effective implementation of HR policies and procedures.
Responsibilities:
- Recruitment and Selection: Assist in sourcing, screening, and interviewing candidates for various positions. Coordinate with hiring managers and external recruitment agencies, if required. Conduct reference checks and issue employment contracts.
- Onboarding and Orientation: Facilitate the onboarding process for new hires, including conducting orientation sessions, explaining company policies, and completing necessary paperwork. Ensure a smooth transition for new employees into their roles.
- Employee Relations: Maintain positive employee relations by addressing employee concerns, providing guidance on HR policies, and promoting a healthy work environment. Mediate conflicts and facilitate resolutions.
- Performance Management: Support the performance management process by assisting in the implementation of performance appraisal systems, tracking performance evaluations, and providing feedback to employees and managers.
- HR Administration: Maintain accurate employee records, update HR databases, and generate HR reports as required. Manage employee documentation, such as contracts, leave records, and attendance.
- Training and Development: Assist in identifying training needs and coordinating employee training programs. Collaborate with internal trainers or external vendors to ensure the successful delivery of training sessions.
- Compliance and Policies: Stay up-to-date with employment laws and regulations to ensure HR practices are compliant. Help develop and update HR policies and procedures to align with legal requirements and best practices.
- Benefits Administration: Support the administration of employee benefits programs, including health insurance, retirement plans, and leave management. Respond to employee inquiries regarding benefits and assist in resolving issues.
Qualifications and Skills:
- Bachelor's degree in Human Resources Management, Business Administration, or a related field.
- Proven 5-9 years of experience in an HR role.
- Good Experience in nontech recruitment.
- Knowledge of HR practices, policies, and employment laws.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficient in HRIS software and MS Office Suite (Word, Excel, PowerPoint).
- Attention to detail and ability to maintain confidentiality.
- Problem-solving and conflict resolution skills.
- Ability to work independently and as part of a team.
- Experience in Faculty hiring will be an add on .


We are looking for a Data Analyst that oversees organisational data analytics. This will require you to design and help implement the data analytics platform that will keep the organisation running. The team will be the go-to for all data needs for the app and we are looking for a self-starter who is hands on and yet able to abstract problems and anticipate data requirements.
This person should be very strong technical data analyst who can design and implement data systems on his own. Along with him, he also needs to be proficient in business reporting and should have keen interest in provided data needed for business.
Tools familiarity: SQL, Python, Mix panel, Metabase, Google Analytics, Clever Tap, App Analytics
Responsibilities
- Processes and frameworks for metrics, analytics, experimentation and user insights, lead the data analytics team
- Metrics alignment across teams to make them actionable and promote accountability
- Data based frameworks for assessing and strengthening Product Market Fit
- Identify viable growth strategies through data and experimentation
- Experimentation for product optimisation and understanding user behaviour
- Structured approach towards deriving user insights, answer questions using data
- This person needs to closely work with Technical and Business teams to get this implemented.
Skills
- 4 to 6 years at a relevant role in data analytics in a Product Oriented company
- Highly organised, technically sound & good at communication
- Ability to handle & build for cross functional data requirements / interactions with teams
- Great with Python, SQL
- Can build, mentor a team
- Knowledge of key business metrics like cohort, engagement cohort, LTV, ROAS, ROE
Eligibility
BTech or MTech in Computer Science/Engineering from a Tier1, Tier2 colleges
Good knowledge on Data Analytics, Data Visualization tools. A formal certification would be added advantage.
We are more interested in what you CAN DO than your location, education, or experience levels.
Send us your code samples / GitHub profile / published articles if applicable.

Job Description
Technical Support Engineer – Elastic Stack
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
RESPONSIBILITIES
· Be the First point of contact for support queries
· Be responsible for solving customer queries and tickets in timely manner.
· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
· Log monitoring, event monitoring and resolving tickets in defined SLA.
· Apply updates and patches to keep the software up-to-date in line with organizational policies
· Provide support for installation and configuration.
· Monitor and identify areas of performance improvement
· Identify and write scripts for automating support tasks.
· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
· Hands-On experience and skills in Linux operating system
· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
· Hands-On experience of Linux operating system
· Experience in NoSQL or RDBMS technology is desirable
· Python/Node.js or relevant data processing programming experience is preferred.
· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
· Knowledge of real-time data collection with various data sources.
Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
· 2 -4 years of experience in technical support role.
· At least 2+ years experience working across multi-cultural and geographically distributed teams
· Experience in trouble shooting, maintaining and supporting production setup
· Engineering or equivalent degree
· Ability to interact effectively with customers for problem resolution.
· Sense of urgency and ownership to get problems solved in timely manner
· Attention to details.
· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
Location: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA

Hi
About the Company:
Our client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
Role Description : We are looking for a React.Js developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and so we are looking for a strong team player with a commitment to perfection.
Key Responsibilities -
• Developing new user-facing features using prominent front-end frameworks • Involved with and translates designs and style guides provided by the UI/UX team into functional user interfaces using responsive design, ensuring cross-browser compatibility and performance • Building reusable components and front-end libraries for future use • Optimizing components for maximum performance across a vast array of web-capable devices and browsers • Takes ownership and responsibility for the successful delivery of the solutions • Works collaboratively with the engineering and product solution team, demonstrates prototypes for faster feedback to keep improving the user experience • Contributes to continual improvement by suggesting improvements to the user interface, software architecture, or use of new technologies
Required Skills and Qualifications -
• 3-8 years of experience in frontend development primarily using React
• Experience in Hypertext Markup Language revision 5 (HTML5), Cascading Style Sheets (CSS), TypeScript and ReactJS (JavaScript)
• Thorough understanding of NodeJs & React.js(SSR) and its core principles
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Familiarity with RESTful APIs
• Excellent communication skills
• Ability to understand business requirements and translate them into technical requirements
• A self-starter, who loves to take on hard problems and is enthusiastic to learn new technologies and work in startup environments
Regards
Team Merito
Business Development Executive
We are seeking an energetic investment product sales specialist to help drive sales and grow the business. You will be resourceful, highly organized and self-motivated to increase sales. A background in sales of investment products or real estate sales is strongly desirable.
About us
BetterInvest is an investment platform focused on generating passive income streams and building wealth for investors.
We at BetterInvest provide you a variety of alternate investment options which are focused on generating passive income and helping investors achieve financial happiness. One of the first asset classes that we are launching is fractional ownership in Commercial Real Estate. We are enabling access to wealth creation opportunities that were previously available only to the top 1% of the population. We make commercial real estate investing easy, affordable and transparent.
Visit www.betterinvest.club to learn more.
Responsibilities
- Develop sales strategies and successfully create business from new and existing customer
- Manage a large number of outbound calls in a timely manner
- Understand the concepts pertaining to real estate investments
- Maintain a high level of knowledge of company products, policies, and procedures
- Discover and onboard potential channel partners (Wealth managers, Real estate brokers etc)
- Take complete ownership for the customer relationship
- Manage leads in CRM software
Requirements
- Proven experience in B2C sales (Above 2 years)
- Outstanding interpersonal skills and ability to interact confidently with clients and peers
- Hands-on experience with a CRM software
- Interested in personal finance and investments
- Attention to detail, time management, team player and multitasking
- Possess financial acumen - a strong grasp of basic financial principles and concepts
Job location - Chennai, Tamil Nadu
The Solar Labs was founded by IIT alumni in 2017 to accelerate solar adoption in the
world. Our products empower the solar industry to help it succeed. We develop software that helps solar installers and developers in designing more optimized solar PV systems, increase energy yield per panel installed, reduce cost of installations and create quotations and reports for clients within 20 minutes. The software has been used to estimate 1200 MW+ of solar capacity across India and serves some of the largest companies in the world including Tata Power, Adani Solar, Renew Power and hundreds of MSMEs.
• Roles & Responsibilities
o Prepare and deliver detailed product demonstrations of software capabilities and associated benefits to managers, owners, engineers, directors of various EPC companies, solar installers.
o Work directly with Sales Management to coordinate and prioritize outreach efforts. Identify high potential companies & buyers who can benefit from The Solar Labs.
o Execute effective prospecting strategies to generate Sales Accepted Opportunities.
o Work with sales and customer success teams to ensure new customers have a great experience.
o Manage, track, and report on all activities. Make a weekly & monthly sales report of your performance.
o Work closely with the product team in giving new ideas about new feature development from customers.
• What you need?
o Good technical knowledge
o Good communication skills o Prior knowledge on any of these softwares (MS Office, Solar PV, Pvsyst, AutoCAD, SketchUp)
• Recommended Reads
o The Psychology of Selling — Brian Tracy

