Cutshort logo
Posist Technologies logo
Technical Support Analyst
Technical Support Analyst
Posist Technologies's logo

Technical Support Analyst

Shubhangi Bangia's profile picture
Posted by Shubhangi Bangia
0 - 3 yrs
₹2.5L - ₹4L / yr
Delhi
Skills
Cisco Certified Network Associate (CCNA)
Computer Networking
Technical support
Customer Support

JOB DESCRIPTION – Technical Support 

Educational Qualification: Bachelor’s / Masters, CCNA Certification Experience: Fresher / 1 Year 

Job Location: Delhi (Posist Head Office) 

About Posist Technologies: 

Posist (www.posist.com) is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. It allows restaurant operators to automate operations, delight guests, grow revenues, and become prosperous. Posist powers 10,000+ restaurants in 50+ countries. Headquartered in New Delhi, Posist has a global presence spread across the US, UAE, Singapore, Thailand, UK, and Mexico.
 

Responsibilities: 

  • Taking Client queries over Call / Email / Chat 
  • Resolve the tickets via Call / Email / Chat/ Remote tools 
  • Register Client queries in Ticketing Tool. 
  • Follow-up with clients and with internal teams. 
  • Resolve the issue within the SLA and Company guidelines. 
  • Escalate the ticket to the respective team and follow-up. 
  • Resolve the tickets related to Printers, Cash Drawer, networking and Posist product. ● Sending updates to clients related to reported queries. 
  • Working in Rotational Shifts. 
  • Creating troubleshooting documents. 
  •  

Skills Required: 

  • Good Communicable skills. 
  • Should be able to work in 24*7 environment, Rotational Shifts (weekly offs will be there)
  •  Practical knowledge of Hardware, network troubleshooting, Printer Installation (USB and network) 
  • Good Decision making skills 
  • Multitasking 
  • Willing to work Cross teams 
  • Should be a Team player 
  • Should have Knowledge of Remote Tools 
  • Good Skills to adapt any Software tool. 
  • Documentation Skills is an add on.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Posist Technologies

Founded :
2011
Type :
Product
Size :
100-500
Stage :
Profitable

About

A complete Cloud-Based Restaurant Management software, helping over 6000+ Brands in 11 countries, boost their restaurant's business!
Read more

Connect with the team

Profile picture
Shubhangi Bangia

Company social profiles

linkedintwitterfacebook

Similar jobs

Swissclear
at Swissclear
2 recruiters
Gunjan Tiwari
Posted by Gunjan Tiwari
Pune
3 - 7 yrs
₹5L - ₹20L / yr
DevOps
skill iconAmazon Web Services (AWS)
AWS CloudFormation
Continuous Integration
skill iconJenkins
+2 more
TAPPP is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform. TAPPP is available across platforms via the Web, Mobile and Tablets. Building out this brand presents significant product and engineering challenges. At the centre of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end. We are looking for an experienced DevOps engineer who will work collaboratively with our engineering team to deploy and operate systems/services, help automate and streamline operations and processes, and troubleshoot issues within multiple environments. As a DevOps engineer, you will be responsible for developing and implementing orchestration techniques for automating deployments of microservices using Docker containers in the cloud (AWS) and on-premises environments. You will also be supporting technical teams by using technical analyses in order to improve the scalability and reliability of entire system. The organization is flat, process is minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years. The position is based in Pune, India. Here is what we are looking for: • Minimum 3 years of working experience in a DevOps capacity, preferably in a fast-paced and constantly evolving environment. • Strong experience and sound understanding of CI/CD principles and technologies such as Git, Jenkins, Chef, Puppet, Ansible, etc. • Experience with container technology such as Docker and container orchestration tools like ECS, kubernetes, Mesos. • Proven experience in building and maintaining production systems on AWS using EC2, RDS, S3, ELB, Cloud Formation, ECS cluster and AWS APIs. • Experience with monitoring, metrics, and visualization tools for network, server, and application/services status • Experience and working understanding of multiple coding and scripting languages including Shell, Python, Perl, Java • Strong written and oral communication skills a must. • An unquenchable desire to learn, attention to detail with a can-do attitude. • Comfortable working in a start-up environment.
Read more
Outfy
at Outfy
1 recruiter
Outfy Inc
Posted by Outfy Inc
Noida
6 - 10 yrs
₹18L - ₹26L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+1 more

Outfy(www.outfy.com) is a prominent Social media tool for online business headquartered in US and has a full fledged offshore development centre in Noida. We specialize in providing cutting-edge solutions to businesses aiming to enhance their online presence. As a Lead Developer, you will play a pivotal role in shaping the technological landscape of our platform.


Responsibilities:

  • Lead the development and maintenance of our React web application and Node.js backend services.
  • Collaborate with cross-functional teams to design, develop, and implement robust and scalable solutions.
  • Architect and build efficient and reusable code for future use.
  • Mentor and guide junior developers, fostering a collaborative and knowledge-sharing environment.
  • Stay updated on emerging technologies and trends, incorporating them into our development processes.


Requirements:

  • Proven experience (8-10 years) as a React Web and Node.js Developer.
  • Strong proficiency in JavaScript/TypeScript and its modern frameworks/libraries.
  • Extensive knowledge of front-end and back-end technologies, with expertise in React and Node.js.
  • Experience working with RESTful APIs and microservices architecture.
  • Solid understanding of the entire web development process, including design, development, and deployment.
  • Leadership and mentoring skills with the ability to guide a team effectively.
  • Ability to work independently and efficiently in a fast-paced environment.


Read more
Quantela
at Quantela
3 recruiters
Sai N
Posted by Sai N
Remote only
4 - 10 yrs
₹20L - ₹35L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
skill iconElastic Search
+2 more

About Quantela


We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.


When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.


We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.


We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.


The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.


For latest news and updates please visit us at www.quantela.com


Overview of the Role


Collaborate with cross-functional teams to define, design and build performant modern web applications and services. Build high quality web applications and services by writing clean and modular code


Must have Skills

  • 10+ years of experience in leading teams and delivering product, write unit and integration tests to ensure robustness and reliability of web applications and services. 
  • Measure and improve performance of microservices.
  • Catalyze growth within the team through code reviews and pair programming to maintain high development standards Investigate operational issues to find the root cause and propose improvements Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams.
  • Expert level of experience in design and development of Web Applications, highly scalable distributed systems.
  • Should have experience in development skills using latest technologies including NodeJS, Microservices, Elastic search, Timescale DB, Kafka, Redis, etc.
  • Should have exposure in NoSQL and SQL development.
  • Comprehensive knowledge of physical and logical data modelling, performance tuning.
  • Should possess excellent communication, presentation, and interpersonal skills.
  • Ability to work collaboratively and productively with globally dispersed teams
  • Build high performance teams and Coach team for successful career growth
  • Experience working with relational and non-relational databases, query optimization, and designing schema

Desired Background

Bachelors/Masters degree in Computer Science or Computer Applications

Read more
Jaguar
Jaguar
Agency job
via Randstad India by Shreya Chaudhary
Manesar, Gurugram
6 - 12 yrs
₹7L - ₹10L / yr
Recruitment/Talent Acquisition
JOB PROFILE

• Recruiting the right talent for the open positions at PAN India.
• Building the pipelines of Talent Pool - eg. Education institutes, allied industries, target companies and internal database.
• Working on TAT; closure of open positions within timelines.
• Maintaining the MIS for tracking the exact status of all open positions ensuring effective TAT Management and being focussed.
•Doing the screening of all the candidates thoroughly to ensure that the Best fit is identified for the role.
• Effective Coordination with the Functional Heads for the closure of the open positions.
• Ensuring that all the set criterias are met for the Role including the shortlisting parameters, relevant experience in handling the role as per job description.
• Keeping all the documentation in place for all the open positions namely - Manpower Requisition Form, Interview Aplication Form, Interview Assessment Form, Reference Check Form, Offer Letter Acceptance, Accepted Resignation from previous employer and confirmation of date of joining.
• Regular Warm up calls to the offered candidates to ensure the joining as agreed at the time of offer and avoid last minute offer drops.
• Issuing the appointment letter on the date of joining.
• Sharing and explaining the KRA to the new joiners. • Timely feedback of performance from the Reporting Manager of the new joiners in the initial months / probation period to ensure quality hiring.


FUNCTIONAL REQUIREMENTS

• Maintaining confidentiality
• Strong follow ups for the closure of open positions
• Right assessment skills to see through the candidate
• Ability to identify the strengths and limitations of the candidates
• Understanding of Company Business
• Understanding the job description and the soul of the job




Read more
US Based Product Organization
US Based Product Organization
Agency job
via e-Hireo by Biswajit Banik
Bengaluru (Bangalore)
4 - 8 yrs
₹15L - ₹35L / yr
skill iconKubernetes
Terraform
skill iconDocker
DevOps
skill iconAmazon Web Services (AWS)
+7 more

Roles & Responsibilities :

  • Champion engineering and operational excellence.
  • Establish a solid infrastructure framework and excellent development and deployment processes.
  • Provide technical guidance to both your team members and your peers from the development team.
  • Work with the development teams closely to gather system requirements, new service proposals and large system improvements and come up with the infrastructure architecture leading to stable, well-monitored fly, performant and secure systems.
  • Be part of and help create a positive work environment based on accountability.
  • Communicate across functions and drive engineering initiatives.
  • Initiate cross team collaboration with product development teams to develop high quality, polished products, and services.

Required Skills :

  • 5+ years of professional experience developing and launching software products on Cloud.
  • Basic understanding Java/Go Programming
  • Good Understanding of Container Technologies/Orchestration platforms (e. g Docker, Kubernetes)
  • Deep understanding of AWS or Any Cloud.
  • Good understanding of data stores like Postgres, Redis, Kafka, and Elasticsearch.
  • Good Understanding of Operating systems
  • Strong technical background with track record of individual technical accomplishments
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Ability to establish credibility with smart engineers quickly.
  • Most importantly, ability to learn and urge to learn new things.
  • B.Tech/M.Tech in Computer Science or a related technical field.
Read more
IT Services and Consulting
IT Services and Consulting
Agency job
via Sanguine Global by RIMA DAVDA
Pune
3 - 7 yrs
₹5L - ₹10L / yr
skill iconReact Native
skill iconiOS App Development
skill iconAndroid Development
  • Experience working on React Native.
  • Design and build applications for the iOS platform.
  • Ensure the performance, quality, and responsiveness of applications.
  • Collaborate with a team to define, design, and ship new features.
  • Identify and correct bottlenecks and fix bugs.
  • Help maintain code quality, organization, and automatization.
  • Responsible for building native applications that can run on multiple platforms such as Android or iOS.
  • Experience in handling a team. 
  • Experience in flutter.
Read more
Fintech Pioneer
Fintech Pioneer
Agency job
via Unnati by Astha Bharadwaj
Remote only
6 - 8 yrs
₹12L - ₹15L / yr
Product Management
Product Manager
Our client is one of the oldest fintech companies that is taking banking and financial services to all the customers through their online platform. Having served over 50 million customers in the last 15 years, it is enabling over 7mn banking transactions each month, with a network of nearly 2 lac merchants. Using its vast network of merchant outlets, the platform is reaching the lower and mid-income groups who deal in cash, for them to be able to remit money across the country digitally. It now plans to take its unique digital financial solutions to developing markets across the globe. As pioneers of mobile-based payment services in India, they empower Retailers, Individuals and Businesses to have an online presence and earn or save a little extra through the transactions.
 
As a Sr. Product Manager- Connect, you will be responsible for defining and delivering product solutions while leading a cross-functional team in creating and launching innovative experiences across desktop and mobile interfaces. The role is currently an individual contributor role but would soon grow into leading a team of two Product Managers/Analysts.

What you will do:

  • Developing a clear product strategy and the product roadmap for the company's Connect business
  • Working closely with the engineering team to guide and drive the roadmap
  • Developing appropriate planning, prioritization, and release management processes in tandem with business, engineering, and other leads
  • Driving superb execution against plan anticipating risk and leading discussions via frequent, clear communication. (both internally and with customers)
  • Owning the product metrics driving scale, efficiency and experience
  • Working closely with business to build the growth roadmap

 

Desired Candidate Profile

What you need to have:

  • B.E./B.Tech and/or MBA
  • At least 6 years of product management experience where you have played a significant role in the creation of new products or had end-to-end ownership of a product
  • B2C product management experience, preferably in consumer tech startups
  • A strong technical background, enabling meaningful contribution to technically-driven features
  • Previous development experience in some form is required
  • Strong communication skills
  • Product Mindset with a design first thinking
  • Agility and endurance
  • Awareness of latest industry trends    

 

Read more
Ather Energy
at Ather Energy
4 recruiters
Shabin Belliappa
Posted by Shabin Belliappa
Bengaluru (Bangalore)
2 - 7 yrs
₹10L - ₹25L / yr
Embedded C
Embedded C++
skill iconC
skill iconC++

You’ll be our: Firmware Engineer

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be Aligned with: Embedded Manager

You’ll be a member of: Vehicle Software

 

What you’ll do at Ather:

A successful candidate is expected to lead the Firmware development and integration effort for various Ather products and be responsible for qualifying and integrating FW at various stages with HW. Responsibilities include:

  • Understanding requirements from different stakeholders and translating these to application features

  • Writing high quality source code to program complete applications within deadlines

  • Unit-testing code for robustness, including edge cases, usability, and general reliability

  • Performing functional and non-functional testing

  • Troubleshooting and debugging applications

  • Designing creative prototypes according to specifications

  • Evaluating existing applications to reprogram, update and add new features

  • Developing technical documents and handbooks to accurately represent application design and code

  • Identifying and communicating possible risks along with preventive and corrective measures

  • Designing HW/SW integration while working with HW/Algorithms/Cloud teams to deliver an integrated solution. 


Here’s what we are looking for: 


Must have: 

  • ECU Software development experience (any of the ARM based Auto ECUs Body Electronics/Infotainment/ Powertrain/Cluster) 

  • Previous experience with Low level firmware, Boot loaders, Device Drivers development 

  • Hands on Experience Communication Protocols CAN, I2C, SPI, RS232

  • Experience with static analyser, JTAG tools etc…

  • Knowledge in Assembly and compilers

  • Strong testing & debugging skills, experience with logic analysers

  • Language: C, C++

Nice to have:

  • Knowledge of HW design for ECUs

  • Experience with UDS, AutoSAR, ISO26262, MISRA Guidelines 

  • Previous experience with SIL and HIL Testing as well as Test case generation for the same.

  • Hand on experience in using CAN tools & CAPL Scripts, Bus Master

  • Real Time operating Systems, Python, Matlab/Simulink


You bring to Ather:

  • BE/B.tech/B.Sc is minimum req with minimum 2-6 years of prior industry experience.

 

 
Read more
Mobile Programming India Pvt Ltd
at Mobile Programming India Pvt Ltd
1 video
17 recruiters
Pawan Tiwari
Posted by Pawan Tiwari
Remote, Bengaluru (Bangalore), Chennai, Pune, Gurugram, Mohali, Dehradun
4 - 7 yrs
₹10L - ₹15L / yr
Data engineering
Data Engineer
skill iconDjango
skill iconPython

Looking Data Enginner for our OWn organization-

Notice Period- 15-30 days
CTC- upto 15 lpa

 

Preferred Technical Expertise 

  1. Expertise in Python programming.
  2. Proficient in Pandas/Numpy Libraries. 
  3. Experience with Django framework and API Development.
  4. Proficient in writing complex queries using SQL
  5. Hands on experience with Apache Airflow.
  6. Experience with source code versioning tools such as GIT, Bitbucket etc.

 Good to have Skills:

  1. Create and maintain Optimal Data Pipeline Architecture
  2. Experienced in handling large structured data.
  3. Demonstrated ability in solutions covering data ingestion, data cleansing, ETL, Data mart creation and exposing data for consumers.
  4. Experience with any cloud platform (GCP is a plus)
  5. Experience with JQuery, HTML, Javascript, CSS is a plus.
If Intersted , Kindly share Your CV
Read more
Jumio
at Jumio
1 recruiter
Agency job
via Anzy Careers by Nischay Gowda
Remote, Bengaluru (Bangalore)
8 - 18 yrs
₹50L - ₹90L / yr
skill iconJava
HLD
skill iconAmazon Web Services (AWS)
Microservices

Responsibilities

  • Design and implement features spanning across systems in a manner that satisfies requirements of performance, scale, security and robustness
  • Contribute to improvement of technology and execution processes in the company
  • Collaborate in setting technology standards with technology leaders across the company
  • Serve as a knowledge center on current and emerging technologies, and help train others when required
  • Foster a strong technical culture by mentoring other engineers
  • Keep up to date with the latest technologies, evaluate new tools

Relevant Experience and Qualifications 

  • Demonstrated expertise in system-level design of large scale distributed systems on the Java stack, and experience with web services and service oriented architectures
  • Solid experience with Spring (Core/Boot/Security/MVC/Data)
  • Have 8 - 12  years of professional experience in software development.
  • Extensive experience with modern open source systems including relational / non relational data stores and bigdata processing
  • Experience with AWS stack, at least the common datastores and services 
  • Experience with containerization technologies and concepts including Docker
  • Basic knowledge about security concepts and secure coding
  • Excellent analytical, conceptual and communication skills in spoken and written English.
  • Experience leading projects developed across continents.

Great to have Experience and Qualifications 

  • Knowledge of machine learning concepts, and some hands-on experience implementing machine learnt models
  • Experience with infrastructure design for cloud based apps, especially AWS.
  • Past experience with information and data security standards (PCI-DSS, ISO27000) very nice to have.

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos