Technical Support Analyst

About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

• Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
• Assist & train Clients to use the system to its full extent and help them to resolve their support queries
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
• Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
• Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Carrying out periodic health checks to avoid churn
• Keeping Clients updated on new features, and new products they might find useful
• Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
• Upselling and cross-selling through review of Clients’ progress

Role: Lead Salesforce Developer (Conga Composer & Docusign)

Shift Timings: 4:30 AM to 12:30 AM

Experience: 6+ Years

Location: Remote

Job Responsibilities: 

·      The Salesforce Developer role requires an in-depth understanding of enterprise IT software deployment and life cycle.

·      Solid understanding of and detailed experience with Salesforce architecture and API. Proficiency in Salesforce Lightning components, Apex, Visualforce, SOQL, and SOSL.

·      Proven experience as a Salesforce Developer with expertise in Conga Composer and Docusign. 

·      Design and develop solutions using Conga Composer for automated document generation. Configure and develop Docusign workflows to meet business requirements and compliant e-signature processes.

·      Experience with web technologies such as HTML, CSS, JavaScript, and frameworks like Aura and LWC (Lightning Web Components).

·      Solid Experience with Knowledge of Salesforce integration tools and techniques (REST, SOAP, APIs).

·      Proven experience as a Salesforce Communities Developer with a strong understanding of Salesforce Community Cloud and Sales Cloud.

·      Release processes for complex integrated enterprise application knowledge is a plus. Participate in the feature delivery process from beginning to end, including documentation, system operational tasks, and declarative application development work.

·      Leverage Agile methodologies for development.

·      Assist with the development and deployment of training and training materials and demo new functionality to stakeholders.

·      Provide dedicated team support focused on finding ways to be more efficient through continuous process improvement.

About Us

Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life. 

Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast. 

Guiding Principles 

• Living and breathing our guiding principles on a daily basis is key to success at Incubyte: 
• Relentless Pursuit of Quality with Pragmatism 
• Striving for exceptional quality without losing sight of practical delivery needs. 
• Extreme Ownership Taking full responsibility for decisions, work, and outcomes. 
• Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths. 
• Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’. 
• Invite, Give, and Act on Feedback 
• Creating a culture of timely, respectful, actionable feedback for mutual growth. 
• Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients. 

Job Description

This is a remote position.

Our Core Values

• Quality with Pragmatism: We aim for excellence with a focus on practical solutions. 
• Extreme Ownership: We own our work and its outcomes, fully. 
• Proactive Collaboration: Teamwork elevates us all. 
• Pursuit of Mastery: Continuous growth drives us. 
• Effective Feedback: Honest, constructive feedback fosters improvement. 
• Client Success: Our clients’ success is our success.  

Experience Level

This role is ideal for engineers with 2+ years of hands-on software development experience, particularly in Sitecore.

Role Overview

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between.

The contract is for a period of three months, with the possibility of extension.

Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!

Requirements

What You’ll do as a Software Craftsperson:

• 2+ years of Sitecore experience.
• Microsoft Azure experience
• Solid understanding of object-oriented programming (OOP) and computer science foundations.
• Demonstrates expertise in building custom APIs and integrating third-party APIs into solutions.
• Experience designing relational databases and optimizing database structure for performance and/or maintainability and the ability to design and optimize stored procedures
• Experience with Test-Driven Development
• Experience with source control, JIRA, and build management within Microsoft Azure DevOps
• Deep hands-on knowledge of the latest .NET Framework, including Visual Studio 2019/22, C#, ASP.NET Core, ASP.NET, and SQL Server.
• Strong experience working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) and experience with service-oriented architectures (SOA).
• Hands-on experience building scalable web applications, particularly high-frequency and low-latency, with optimal memory management, performance, and scalability as a key focus.
• Candidates should be self-motivated, independent, detail-oriented, responsible team player, and exhibit exceptional relationship management skills.
• Passion for building high-quality systems with software implementation best practices.
• Excellent verbal and written communication skills.
• Knowledge of sound business practices and a proven track record of anticipating and exceeding customer expectations.
• Must be motivated with a focus on team performance.
• Prior consulting experience is desired.

What You’ll Bring:

• Experience in development and implementations using:
• Salesforce
• Kentico
• Microsoft BI
• Experience with Styling and Responsive Design techniques using technologies such as LESS, HTML5, Bootstrap, and SASS.
• Experience with Client-side browser development using native JS, ReactJS, or NextJS; emphasis on single-page applications (SPA).
• Familiar with HIPAA compliance and regulations.

Benefits

What We Offer

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth.

Work Environment

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

We’re building the future of AI-powered sales enablement.

PitchSense AI is a flagship product within our portfolio of AI-driven Sales and Marketing solutions.

We blend conversational intelligence, generative AI, and behavioural analytics to help people master persuasion through real-time AI simulations.

Why PitchSense AI

Working here means joining a small, fast-moving team that lives at the frontier of applied AI.

You’ll:

• Build in a high-pace, high-learning environment where ideas ship fast.
• Tinker with cutting-edge AI tools, agents, and large language models (LLMs) daily.
• Prototype novel ways to combine speech, emotion, and reasoning into human-like training experiences.
• Learn across multiple domains — engineering, design, analytics, and product.
• Work directly with the founding team on problems no one has solved before.

This is not routine work — it’s an opportunity to shape entirely new experiences in human-AI interaction while growing faster than you ever have before.

Stack: Next.js · TypeScript · NestJS · Prisma · PostgreSQL · AWS · OpenAI · AISDK · AI Agents · RAG · ElevenLabs

Culture: Ownership · Velocity · Craftsmanship

SDE III / Tech Lead

Location: Gurgaon

Experience: 5+ years | Type: Full-time | Reports to: CTO

Role Overview

Be a founding technical anchor, leading architecture and mentoring the core team as we scale PitchSense AI from MVP to enterprise platform.

Responsibilities

• Design high-performance systems for real-time AI simulations and analytics.
• Lead pods spanning frontend, backend, and DevOps.
• Own architecture, data flows, and AWS deployment strategy.
• Partner closely with product and design for cross-functional delivery.
• Mentor SDE I / II engineers and set engineering standards.

Requirements

• 5+ years experience (1+ in lead/architect capacity).
• Deep expertise in TypeScript/Node.js, React/Next.js, PostgreSQL/Prisma, AWS Cloud.
• Proven record in distributed, data-intensive system design.
• Strong system design and DevOps understanding.
• Excellent leadership and collaboration skills.

Bonus

• Experience with vector databases or LLM infrastructure.
• Prior B2B SaaS scaling experience.

Developer Tools & Workflow

Every engineer and designer at PitchSense AI uses modern, AI-augmented tools to move fast and ship better.

Tools

• Cursor IDE
• Claude Code
• AWS (Lambda, ECS, RDS, S3)
• AI-based Code Reviews
• MagicPath
• Figma AI

Workflow Highlights

• Continuous deployment via GitHub Actions / AWS Pipelines.
• PR preview environments for instant testing.
• AI-driven code review loops for rapid iteration.
• Cross-disciplinary culture - work across frontend, backend, DevOps, and design.

Culture & Perks

• Ownership from day one - every role is founding-level.
• 6-day work week, Monday to Saturday.
• High-performance, meritocratic culture - growth based on impact, not tenure.
• Cross-discipline learning - explore code, design, and infrastructure alike.
• MacBook for work and premium tooling.
• Annual offsite for alignment and collaboration.
• Competitive compensation and ESOPs for core hires.
• Direct mentorship from the CTO and founding team.
• Real impact - reshape how humans learn to sell, speak, and persuade through AI.

About Ven Analytics

At Ven Analytics, we don’t just crunch numbers — we decode them to uncover insights that drive real business impact. We’re a data-driven analytics company that partners with high-growth startups and enterprises to build powerful data products, business intelligence systems, and scalable reporting solutions. With a focus on innovation, collaboration, and continuous learning, we empower our teams to solve real-world business problems using the power of data.

Role Overview

We’re looking for a Power BI Data Analyst who is not just proficient in tools but passionate about building insightful, scalable, and high-performing dashboards. The ideal candidate should have strong fundamentals in data modeling, a flair for storytelling through data, and the technical skills to implement robust data solutions using Power BI, Python, and SQL..

Key Responsibilities

• Technical Expertise: Develop scalable, accurate, and maintainable data models using Power BI, with a clear understanding of Data Modeling, DAX, Power Query, and visualization principles.

• Programming Proficiency: Use SQL and Python for complex data manipulation, automation, and analysis.

• Business Problem Translation: Collaborate with stakeholders to convert business problems into structured data-centric solutions considering performance, scalability, and commercial goals.

• Hypothesis Development: Break down complex use-cases into testable hypotheses and define relevant datasets required for evaluation.

• Solution Design: Create wireframes, proof-of-concepts (POC), and final dashboards in line with business requirements.

• Dashboard Quality: Ensure dashboards meet high standards of data accuracy, visual clarity, performance, and support SLAs.

• Performance Optimization: Continuously enhance user experience by improving performance, maintainability, and scalability of Power BI solutions.

• Troubleshooting & Support: Quick resolution of access, latency, and data issues as per defined SLAs.

• Power BI Development: Use power BI desktop for report building and service for distribution 

• Backend development: Develop optimized SQL queries that are easy to consume, maintain and debug.

• Version Control: Strict control on versions by tracking CRs and Bugfixes. Ensuring the maintenance of Prod and Dev dashboards. 

• Client Servicing : Engage with clients to understand their data needs, gather requirements, present insights, and ensure timely, clear communication throughout project cycles.

• Team Management : Lead and mentor a small team by assigning tasks, reviewing work quality, guiding technical problem-solving, and ensuring timely delivery of dashboards and reports..

Must-Have Skills

• Strong experience building robust data models in Power BI
• Hands-on expertise with DAX (complex measures and calculated columns)
• Proficiency in M Language (Power Query) beyond drag-and-drop UI
• Clear understanding of data visualization best practices (less fluff, more insight)
• Solid grasp of SQL and Python for data processing
• Strong analytical thinking and ability to craft compelling data stories
• Client Servicing Background.

Good-to-Have (Bonus Points)

• Experience using DAX Studio and Tabular Editor
• Prior work in a high-volume data processing production environment
• Exposure to modern CI/CD practices or version control with BI tools

Why Join Ven Analytics?

• Be part of a fast-growing startup that puts data at the heart of every decision.
• Opportunity to work on high-impact, real-world business challenges.
• Collaborative, transparent, and learning-oriented work environment.
• Flexible work culture and focus on career development.

Worksoft Certify

ROLE – Worksoft Certify Tester

Experience: 4 -13 years

Location – Blore/Chennai/Hyderabad

• Experience on SAP SD / MM functional testing experience
• Hands on experience in integrating Worksoft Certify with other applications like SolMan, HP ALM, selenium by using API's
• Requirement Analysis: Understand business requirements and translate them into test cases and scenarios for SAP modules.
• Test Planning: Develop test plans and strategies for SAP testing, considering both manual and automated testing approaches.
• Tool Configuration and Setup: Configure Worksoft automation tools to suit the specific requirements of SAP testing.
• Exposure in cloud applications
• Experience Design & implement automation framework
• Customize automation best practices experience
• Good communication, documentation & presentations skills.
• Experience in implementing Devops tools added advantage
• Experience & automation exposure in S4 journey is the plus
• Experience in building Test management & reporting Dashboard

Skill:

SAP Automation with Worksoft Certify

Mandatory

Web Automation with Worksoft Certify

Non-Mandatory

Execution manager or CTM

Mandatory

SAP Functional Knowledge on SD, MM & FICO

Mandatory

Excel Automation

Non-Mandatory

Hi

Job Description: Web Developer – Design Qandy

About the Company

Our Client is a luxury home décor brand. It’s nothing less than a revolution in home décor industry- where technology enables world class home interior design.

What would you be required to do?

• Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks
• Design performance gauging, building robust APIs to support mobile and desktop clients
• Manage and optimize scalable distributed systems on the cloud
• Optimization of web applications for performance and scalability
• Develop automated tests to ensure business needs are met and allow for regression testing
• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic.
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use

What skills we are looking for?

• Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers regarding progress on the long-term technology roadmap
• Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs
• Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed
• Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives

Who qualifies?

• PHP Laravel Framework, PHP Design Patterns.
• Proficient in MySQL, PostgreSQL, MongoDB
• APIs, REST API, SOAP API, API Security, Open APIs
• Push Notifications, Laravel Events, Queue, Observers
• Excellent foundation in computer science, algorithms, and web design
• Experience writing highly secure web applications
• Experience with core AWS web-enabling technologies
• Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas
• Experience designing RESTful APIs, specifically for mobile apps
• Computer science degree or equivalent experience
• Experience leading a team
• 2+ Years’ experience in back-end development.

Your Responsibilities:

• Own the backend stack – Node.Js based, that powers our product
• Collaborate with Backend Developers (Python), Front-end developers, DevOps, and Data Scientists to design and implement new features
• Build and maintain several REST’ful Services/Endpoints which will be used both internally and externally in a Macroservices/Distributed services environment.
• Deploy and monitor the Services/Endpoints ensuring availability and scalability(ability to handle 100X traffic)
• Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.

Skills that you bring Along:

• A minimum 8+ years of extensive work experience with Node.Js and related frameworks – particularly Express.Js.
• Extensive experience in designing and maintaining REST’ful API endpoints
• Extensive experience with databases such as Postgres and Mongo.
• Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
• Experience with cache like Redis and/or Memory cache
• Good experience in Microservices/Macroservices or Event driven Architectures
• Good experience with design patterns
• Experience in writing advanced SQL-queries, good knowledge of PL/SQL
• Good understanding of Software Design Principles and domain-driven design
• Good experience with Continuous Delivery and Containerization(Docker)
• Ideally maintaining infrastructure-as-code using Terraform
• Excellent communication skills and the ability to explain complex topics in a simple manner

Job Role- Senior Developer - Full Stack with Front End Focus

Location- Remote (WFH)

Experience- 6+ years

Work Shift- Uk Shift

Salary Budget- 15-30 Lakh(open for the right candidate)

Note- must have a strong command of both written and spoken English.

We are looking for a number of strong developers - full stack, with strong front-end experience.

We are a full-service Digital Agency & Software Development Company based in UK. We develop high end bespoke software & applications, mobile apps and websites across all sectors, both commercial and not-for-profit.

• 6+ years professional experience
• Proficiency in building REST based APIs, using Laravel (PHP 7+) for complex workflow systems.
• Expertise building component-based web apps/SPAs in JavaScript / ES6 and TypeScript using Vue.js / Vue 2 & 3. 
• Excellent knowledge of CSS and experience in writing stylesheets in SASS
• Proficient understanding of git
• Node.js and npm
• Strong troubleshooting, debugging, and problem-solving skills.
• An ability to quickly get to grips with new systems; whether that be shiny new tech or existing/legacy developments.

• Zend Framework 1, 2 & 3
• Docker
• Mobile app development
• React Native
• ElasticSearch
• Redis
• DevOps
• GitLab pipelines
• Swagger / OpenAPI
• Severless
• Good understanding of core AWS components and how best to utilise them in projects i.e. S3, SQS, SES, Cloudfront etc.

• Working closely with your team to develop and deliver high-end solutions using Agile.
• Coding and deploying new features.
• Ensuring our web applications and components are accessible, responsive, performant, and bug-free for recent versions of web browsers across all popular platforms.
• Ensuring all code is readable, well documented and testable.
• Working with a fantastic group of individuals in a busy but relaxed working environment. 
• Working on some new developments, some significant enhancements to existing system and some support activities