Technical Support Analyst

Backend Engineering Intern (Infrastructure Software) – Remote

Position Type: Internship (Full-Time or Part-Time)

Location: Remote

Duration: 12 weeks

Compensation: Unpaid (***3000 INR is just a placeholder***)

About the Role

We are seeking a motivated Backend Developer Intern to join our engineering team and contribute to building scalable, efficient, and secure backend services. This internship offers hands-on experience in API development, database management, and backend architecture, with guidance from experienced developers. You will work closely with cross-functional teams to deliver features that power our applications and improve user experience.

Responsibilities

• Assist in designing, developing, and maintaining backend services, APIs, and integrations.
• Collaborate with frontend engineers to support application functionality and data flow.
• Write clean, efficient, and well-documented code.
• Support database design, optimization, and query performance improvements.
• Participate in code reviews, debugging, and troubleshooting production issues.
• Assist with unit testing, integration testing, and ensuring system reliability.
• Work with cloud-based environments (e.g., AWS, Azure, GCP) to deploy and manage backend systems.

Requirements

• Currently pursuing or recently completed a degree in Computer Science, Software Engineering, or related field.
• Familiarity with one or more backend languages/frameworks (e.g., Node.js, Python/Django, Java/Spring Boot, Ruby on Rails).
• Understanding of RESTful APIs and/or GraphQL.
• Basic knowledge of relational and/or NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
• Familiarity with version control (Git/GitHub).
• Strong problem-solving skills and attention to detail.
• Ability to work independently in a remote, collaborative environment.

Preferred Skills (Nice to Have)

• Experience with cloud services (AWS Lambda, S3, EC2, etc.).
• Familiarity with containerization (Docker) and CI/CD pipelines.
• Basic understanding of authentication and authorization (OAuth, JWT).
• Interest in backend performance optimization and scalability.

What You’ll Gain

• Hands-on experience building backend systems for real-world applications.
• Exposure to industry-standard tools, workflows, and coding practices.
• Mentorship from experienced backend engineers.
• Opportunity to contribute to live projects impacting end users.

We are seeking enthusiastic and driven interns with strong technical expertise to join our team in Bangalore. The ideal candidate should possess:

• Proficiency in Python programming.
• Hands-on experience with Automation Anywhere, UiPath, and A360.
• A solid engineering background.
• Ability to join immediately and work collaboratively on challenging projects.

This is an excellent opportunity to gain practical experience and grow your skills in automation and programming.

Selected intern's day-to-day responsibilities include:

1. Following up with leads generated to close online sales
2. Explain product features to the generated leads to close sales

Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 200 per sale).

We are looking for a passionate, highly driven, intrinsically motivated Associate Product Manager who wants to join a high-growth startup, learn something new everyday and join of one the most energetic and speedy Product Teams in health-tech!

Responsibilities

• Building and executing new initiatives and roadmaps for retention and increasing customer lifetime value.
• Understand the healthcare market, customers and build business cases for new product opportunities.
• Listen to the users on a regular basis and figure out the opportunities to solve their problems.
• Manage product lifecycle from ideation to launch and beyond which would include liaising with multiple stake-holders.
• Work closely with partners and clients from 4 continents to localize the product builds as per their need and ensure adoption of the new features.
• Use data, creativity, and experimentation to constantly improve the product experience

Requirements

• Have 1-4 years of experience in building and managing large-scale enterprise products.
• Have prior experience in the development team and understand how modern development frameworks function.
• Are passionate about translating customer needs to usable design and process flows for growth levers and optimization.
• Have Good understanding of funnels, agile & sprints, and wireframes.
• Display the attitude to be comfortable with ambiguity and have the skill to transform broad ideas into action plans and display Empathy towards users and also your colleagues.
• Understand how the application functions and the technicalities around it.
• Have familiarity with tools like Google data studio, Firebase, Google Analytics, Product Analytics tools, and Figma.
• Love analytics and very frequent experimentation

• Establish and maintain a trusted advisor relationship within the company’s IT, Commercial Digital Solutions, Functions, and Businesses you interact with
• Establish and maintain close working relationships with teams responsible for delivering solutions to the company’s businesses and functions
• Perform key management and thought leadership in the areas of advanced data techniques, including data modeling, data access, data integration, data visualization, big data solutions, text mining, data discovery, statistical methods, and database design
• Work with business partners to define ways to leverage data to develop platforms and solutions to drive business growth
• Engage collaboratively with project teams to support project objectives through the application of sound data architectural principles; support a project with knowledge of existing data assets and provide guidance on reusable data structures
• Share knowledge of external and internal data capabilities and trends, provide leadership, and facilitate the evaluation of vendors and products
• Utilize advanced data analysis, including statistical analysis and data mining techniques
• Collaborate with others to set an enterprise data vision with solid recommendations, and work to gain business and IT consensus

Basic Qualifications

• Overall 10+ years of IT Environment Experience.
• 3+ years of experience partnering with business managers to develop technical strategies and architectures to support their objectives
• 3+ years in Azure Data Factory.
• 2 +azure data bricks, azure cosmos DB, multi-factor authentication, event hub, azure active directory, logic apps.
• 2+ years of hands-on experience with analytics deployment in the cloud (prefer Azure)
• 5+ years of delivering analytics in modern data architecture (Hadoop, Massively Parallel Processing Database Platforms, and Semantic Modeling)
• Demonstrable knowledge of ETL and ELT patterns and when to use either one; experience selecting among different tools that could be leveraged to accomplish this (Talend, Informatica, Azure Data Factory, SSIS, SAP Data Services)
• Demonstrable knowledge of and experience with different scripting languages (python, JavaScript, PIG, or object-oriented programming like Java or . NET)

Preferred Qualifications

• Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
• 2+ years of experience designing solutions leveraging Microsoft Cortana Intelligence Suite of Products [Azure SQL, Azure SQL DW, Cosmos DB, HDInsight, DataBricks]
• Experience with enterprise systems, like CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Ability to work independently, establishing strategic objectives, project plans, and milestones
• Exceptional written, verbal & presentation skills

We’re looking for a team player, who is motivated by delivering great work. Some of the skills and experience we look for includes:

• Builds and maintains relationship with talent pool in regional markets
• Opens and manages requisitions throughout recruiting lifecycle
• Manages candidate database, including resumes and applications
• Assesses recruiting service request and confirms talent needs with Business and Hiring Manager
• Identifies recruiting channels and target talent pools and conducts search for candidates
• Captures applicant information into recruiting database, maintaining database for future reference
• Prepares and shares candidate communications throughout recruiting lifecycle
• Provides candidate logistics support during hiring process, including coordination of candidate interviews and screening
• Screens candidates, including review of application and resume along with conducting assessments and interviews in partnership with Hiring Manager
• Serves as a point of escalation for inquiries and redirects the resolution of complex or unusual talent acquisition inquiries to the Talent Acquisition COE
• Provides inputs on recruiting operations and execution improvements to Talent Acquisition Lead and Talent Acquisition COE