Technical Support Analyst

Role: Content Writer

Exp: 2+ Years

CTC: up to 4 LPA

Working days: 6 Days

Job Description:

• Minimum of 1 years of relevant experience in content writing.
• Strong organizational and learning skills.
• Proficiency in Microsoft Word, Google Docs, and Grammarly.
• Experience using AI tools such as ChatGPT, Gemini, and Jasper.
• Experience with CMS like HubSpot or WordPress.

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators, and students use JoVE for their research, teaching, and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are seeking a dynamic and innovative Marketing Specialist with a passion for the biopharma sector. This role will focus on promoting JoVE’s unique solutions to biopharma companies. The ideal candidate will have a proven track record in B2B marketing, particularly within the life sciences, and will excel in creating content and executing lead-generation marketing campaigns that resonate with biopharma audiences.

Responsibilities

• Develop and execute marketing strategies tailored to biopharma companies
• Design and implement multi-channel marketing campaigns, including email marketing, social media, and paid ads to drive lead generation and audience engagement
• Create completing content for case studies, newsletters, blogs, social media, ads, and email campaigns
• Collaborate with the sales and product teams to align marketing initiatives with business goals
• Engage with industry professionals through events, webinars, and strategic partnerships to expand JoVE’s presence in the biopharma market
• Organize and deliver webinars and events at conferences
• Analyze marketing performance data and leverage insights to optimize strategies. Monitor KPIs such as lead generation, engagement, and conversion rates, providing actionable recommendations for improvements

Requirements

• A Bachelor’s degree in business, marketing, or life sciences
• 5+ years of experience in B2B marketing with a strong focus on the biopharma sector
• Strong understanding of the biopharma industry, including R&D processes and market trends
• Proficiency in marketing automation tools (such as HubSpot)
• Experience with Salesforce and B2B prospecting tools, such as LinkedIn Sales Navigator
• Excellent written and verbal English communication skills
• Strong analytical and problem-solving skills

Why Join JoVE?

• When working with JoVE, you can expect a compensation package competitively placed within the local market.
• You will make a direct impact in accelerating science research and in improving student learning in science education.
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
• Our strong promotion from within culture draws a clear path to advance your career with us.

• You need to be excited about the problem that we are trying to solve
• 3+ years of experience building applications in Kotlin
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Strong Js fundamentals - You should be able to contribute partially to our existing React Native development as well
• Ability to give clarity and communicate well with the team, including Product, Backend and Dev-Ops (if and when needed)
• Ability to use profiling tools well, getting to root causes of bugs fast
• Ability to pick and work on adjacent technologies if and when required (Eg: If the best performance monitoring solution needs a basic firebase setup, that should not be a blocker for you to go ahead and do so)
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes
• You need to be comfortable working in a remote environment (Good internet connection and availability on phone is needed)
• Deep understanding of android architecture
• Understanding of inter app communication
• System design thinking

Responsibilities: 

• Responsible for monitoring project deliverables on day to day basis 
• Required to update relevant stakeholders or team members on the project's progress. 
• Assist, train, and ensure project team members with tasks that you have assigned to them. 
• Test the product modules and manage the change request, bug reports, etc. 
• Assist project managers in the planning, execution, and monitoring of projects Develop and maintain project plans, timelines, and progress reports. 
• Facilitate communication between intern stakeholders, clients, vendors, and management. 

Qualifications:

•  Bachelor's Degree or equivalent experience. 
• 3+ years of relevant Project Management experience. 
• Strong verbal, written, and organizational skills for documentation, user stories, etc. 
• Proficient in MS Excel, and Presentation. Proficient in Jira, Confluence, and Notion is a plus. 
• Excellent organizational and time-management skills. 
• Strong communication skills, both verbal and written. 
• Ability to work well in a team environment. 
• Experience with project management tools and software. 
• Ability to identify project risks and issues, and develop mitigation plans.

• Willing to contribute to Small or Large Project Teams
• Must be willing to start Immediately work from home permanent
• Good Communication Skills (English)
• Can Allocate working hours (Flexible) as per Projects Req.
• Must have Good Internet & Good Laptop/System

About Us

Instavans is a Logistics tech startup focused on the development of SaaS products for the Road Trucking industry. Instavans has built and rolled out SmarTruck™, a SaaS based TMS with a private marketplace. SmarTruck has customers in India & the MENA region and is poised to enter Latam and Sub-saharan Africa.

The company’s innovative go-to-market plan involves working with large Shippers and 4PLs (Fourth Party Logistics Service Providers) to synergistically bring their Carriers on board.

We are looking for people to help us supercharge our growth, while we continue to embody the values that have got us so far already. As we are a rapidly growing company you will gain exposure to all areas of the platform, understanding the key success drivers at an engineering team and gaining invaluable experience for your future career. Success in this role will lead to opportunities for growth across the entire engineering team with significant scope for future development.

We have openings in Frontend (Angular 8+), Backend(Node.js), Android (Kotlin) and QA (Automation)

More than 5+ years of relevant experience in Oracle Identity manager (OIM) development with Strong knowledge of Oracle Identity Governance 12c product Core and Advance Java, Linux, Weblogic 12c, SOA, Oracle Database.

Should have working knowledge on - Product Architecture, Security Architecture, Application Provisioning, Connectors development,  Request and Approval workflow development using SoD, Certification flow development, issue Troubleshooting , Audit and reporting development, Customization using Event Handler, Scheduler and Adapters, e

Mandatory Skills

• Hands on experience with the programming language Java. (Mandatory)
• 3+ years of experience in leading a team, with professional automation testing experience using Java and Selenium.
• 5+ years of experience in automation testing and test framework development using Java and Selenium. (POM, Cucumber BDD, Hybrid etc.)
• Automation Tool: Selenium (Mandatory)
• Execution of scripts in Batch and Grid 
• Setup test automation pipelines in CI/CD tools like Jenkins, AWS, and Azure DevOps etc.
• Flexibility to learn new programming languages, tools & frameworks.

Other Pre-Requisites

• Shall work as an individual contributor on a need basis.
• Should contribute to defining testing best practices for the teams & projects. Responsible for defining and implementing the test strategy and test automation solutions around functional and regression testing.
• Defining, monitoring, and evaluating individual goals/KRA’s for the team members.
• Responsible for project initiation, project planning, effort estimations, hiring and team building for new projects.
• Experience with Test Management tools like Atlassian JIRA, TestRail, ALM or similar tools.
• Passion for achieving excellence in technical, process, product quality and reliability.
• Strong in troubleshooting and root cause analysis abilities
• Must be extremely detail, technology oriented and possess excellent communications skills.
• Proactive, driven individual with a strong work ethics

Secondary Skills:

• BDD Cucumber will be an added advantage
• Parallel execution and integration to cloud platforms like BrowserStack, Perfecto, Saucelabs.
• API Testing: ReadyAPI, SoapUI, Postman, Rest-Assured or similar
• SQL queries: good hands-on on SQL queries and experience in testing Databases & Batch Jobs
• Mobile testing experience is an added advantage
• Experience on load testing/performance testing.
• Experience using issue and project tracking software
• Experience working in an agile structure
• Experience in developing POC’s and participating in pre-sales activities