Technical Support Analyst

Wanna Make Travel Awesome? (And Score Some Equity While You're At It?)

We're Journey, a travel startup and our first product is travel eSIMs. Forget fumbling with SIM cards at airports – we're all about seamless connectivity, so travellers can focus on exploring, not stressing about data at such affordable rates. We believe we have built one of the best eSIM tech out there and product performance is superior. 

Now, India is calling, and we need YOU to lead the charge!

This ain't an average corporate gig. We're looking for an entrepreneur, hustler, a networker, a deal-maker extraordinaire to blow up our presence in India. You'll be the face of Journey eSIM in India.T his is a unique opportunity to play a pivotal role in shaping the future of our company in a dynamic and rapidly growing market. You will have the autonomy to build the business from the ground up, forge strategic partnerships, and establish our brand as a leader in the travel eSIM space.

Responsibilities:

Develop and execute a comprehensive business development strategy for India:

• Conduct thorough market research to identify key trends, opportunities, and challenges in the Indian travel industry.
• Define clear goals, objectives, and key performance indicators (KPIs) for business growth.
• Develop and implement tactical plans to achieve targets, including sales strategies, marketing initiatives, and partnership programs.

Identify and build strategic partnerships:

• Identify, target, and establish relationships with key players in the travel industry, including travel agents, online travel agencies (OTAs), tour operators, and travel technology providers.
• Negotiate and secure mutually beneficial partnership agreements that drive customer acquisition, revenue growth, and brand awareness.
• Develop and maintain strong relationships with partners to ensure long-term collaboration and success.

Explore new business opportunities:

• Continuously explore new avenues for growth and partnerships within the travel industry and related verticals.
• Identify potential opportunities to expand our product offerings or target new customer segments.
• Analyze and evaluate the feasibility of new business ventures and make recommendations to the leadership team.

Represent the company at industry events:

• Attend relevant industry conferences, trade shows, and networking events to promote our brand and generate leads.
• Build relationships with industry professionals and stay abreast of the latest trends and developments.

Manage and track business performance:

• Monitor key performance indicators (KPIs) to track progress towards goals and identify areas for improvement.
• Prepare regular reports on business performance, including sales figures, partnership activities, and market insights.
• Analyze data to identify trends, opportunities, and challenges, and make recommendations for adjustments to the business strategy.

Build and manage a high-performing team (future responsibility):

• As the business grows, you will be responsible for building and managing a team of business development professionals.
• Recruit, train, and mentor team members to ensure they have the skills and knowledge to succeed.
• Foster a culture of collaboration, innovation, and high performance.

Qualifications:

• Proven track record of success in business development or sales, preferably in the travel industry.
• Strong understanding of the Indian travel market and its key players.
• Exceptional communication, interpersonal, and relationship-building skills.
• Excellent negotiation and closing skills.
• Ability to work independently and take ownership of outcomes.
• Strong organisational and time management skills.
• Proficiency in English and Hindi (or other relevant regional languages).
• Bachelor's degree in business administration, marketing, or a related field.
• Tech-savvy and comfortable with digital tools and platforms.

Bonus Points:

Existing network of contacts in the Indian travel industry.

What You'll Do:

• First 15 Days: Immerse yourself in the Indian travel market, conduct extensive research, and map out key players and potential partners. Start building relationships with travel agents and OTAs.
• First 30 Days: Secure initial partnerships and pilot programs. Refine your business development strategy based on early learnings.
• First 45 Days: Achieve significant traction in customer acquisition and revenue generation. Begin exploring new business opportunities and expanding your network.

Benefits:

• Competitive salary
• Opportunity to earn equity in a high-growth startup.
• Be part of a dynamic and innovative team.
• Make a real impact on the company's success in India.
• Significant career growth potential as you will lead the India business.

Who we are: We are reimagining financial products as consumer products, like Spotify or Netflix or Dropbox, making money and tools/services to manage it, available for simple monthly subscription fee so you can stream, share, sync it across accounts, devices, funding instruments, friends or family . Our mission is to help our users demystify their finances, maximize their savings, participate in sustainable debt efforts and spend intelligently.

Who we’re looking for Exceptional, innovative people! Passionate about delightful user experiences, clear about doing the right thing and hungry to impact millions of lives.

Why you should work with us: We are about doing the right thing always, both for our team and users. We are a positive, transparent and inclusive community celebrating success together, encouraging bias for action and individual brilliance. We are ambitious and want everyone thinking ‘impact and growth’. We are remote-first company with focus on employee well-being and an engaging work culture With rich experience in the world’s leading tech companies and banks, we deeply and equally understand both the ‘fin’ and ‘tech’ in fintech. Funded by leading global VCs like Sequoia, Massive, Index Ventures, Techstars, TASC ventures, Avesta and others, we’re in pursuit of a fantastic experience for both our consumers and colleagues. Beem is an equal-opportunity employer and proud of it. We aspire to create an inclusive culture of diverse people not just because it's the right thing to do but because heterogeneity inspires us and is more fun! We employ people solely on merit and do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

What you'll do

● Lead and oversee experience design projects and programs that influence positive change/impact across one more adjacent product teams

● Build wireframes, prototypes, and visual designs using best-in-class UI frameworks, and design systems to tackle difficult UX problems

● Partner closely with cross-functional partners to build strategic and impactful experience roadmaps

● Facilitate design workshops, critiques, and co-creation sessions that focus stakeholders on solving the underlying root causes of user/customer pain points instead of jumping to end-solutions

● Be a key stakeholder in building the design team and be sought out by adjacent teams for your obsession with craft quality and domain expertise

● Own design problems end to end, from initial concept through shipping and beyond

● Build flows and prototypes to tackle difficult UX problems

● Obsess over the details of visual and motion design

● Work with product managers to define products (requirements, strategic functionality, bold bets), not just translate them into design execution.

● Identify future opportunities, working as a key thought partner to your counterparts in product, engineering, and operations

● Partner with engineers to ship pixel-perfect designs

● The ship, measure, and improve your designs based on quantitative and qualitative feedback

● Brainstorm and iterate with your colleagues to help raise the bar on the whole experience

Basic Qualifications

● 7+years of UI/UXdesign experience

● A portfolio showing your high-quality, thoughtful UI and UX work

● A degree in HCI, Graphic Design, or related fields (B.Des, M.Des etc) ● Strategic product thinker with the ability to understand product goals, identify opportunities and make decisions based on the impact on people and the company

● Interaction design experience with the ability to define how an experience should behave based on understanding people's needs. Ability to use prototyping skills to demonstrate how a particular flow or interaction will work

● Experience with a breadth of design disciplines- design thinking, applied service design, user experience research, and beyond

● Must know-Figma,,Adobe Creative Cloud, Lottie files, Prototyping and deep understanding of components, design systems

● Must have experience with designing 0-1 products and scaling them

● Must have an understanding of visual and motion graphics to work with visual & motion designers to incorporate the requirements in the design process

● Must have worked with small to medium-sized teams in fast-paced environment

● Visual design skills with proficiency in typography, desktop/mobile UI, color, layout, iconography, and aesthetic sense

● Good to have-Worked directly with Startup founders or executives to bring ideas to real-life. Fintech experience is a plus.

Content Writer

(6 months - 1 yrs of experience)

• Proven work experience as content writer, copywriter or similar role.

• Knowledge of digital marketing tactics, including SEO, email marketing and web analytics.

• An impeccable grasp of english language, including idioms, and current trends in slang and expression.

• Ability to work independently with daily or no little supervision.

• Strict adherence to the style guides of each company and their policies for publication.

Key Responsible Area

• Create content marketing campaigns to drive lead and subscribe.

• Use best SEO practices to generate traffic on the website.

• Regularly produce various content types, including emails, social media posts, blogs and guides.

• Actively manage and promote our blog, and pitch articles to relevant third-party platform.

• Edit the content produced by the other members of the team.

• Analyze content marketing metrics and makes changes as needed.

• Collaborate with other departments to create innovative content ideas

We are looking for a kickass MERN Stack developer to work on the next big thing. We are a team of innovators, creators, and believers working hard to digitize the $100Bn traditional industry & make it smart using advanced technologies like AI, AR, and Web3.0 (NFTs, Metaverse).

Come and Join the future.

This is an opportunity to work directly with Industry experts having 20+ years of experience in Technology and product development.

Roles and Responsibilities

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications

Desired Candidate Profile

• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, and React JS.
• Proficiency with server-side languages like Nodejs, and Expressjs.
• Familiarity with database technology such as MySQL, Postgresql or MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

• Ensure that all activities are carried out in a timely and cost-effective manner.
• Application management procedures, systems, and best practices.
• Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
• Assist the organization's processes in remaining lawful.
• Develop strategic and operational goals.
• Examine financial information and apply it to boost profits.
• Budgets and predictions must be managed.
• Perform quality checks and keep track of production KPIs.
• Train and oversee employees 
• Look for methods to improve customer service quality.

Aerchain is an AI-powered Procurement platform transforming the way purchase is done in enterprises. We are a 2-year-old funded startup with some of the largest global companies as clients and are part of 3 top accelerator programs backed by Reliance Group, top VCs & Supply Chain experts. We are on the lookout for technology enthusiasts who would love to contribute to revolutionising the world's procurement industry with Artificial Intelligence!

Responsibilities

1. Define technical blueprints and take complete technical ownership of high-level design, tech stack of the product.

2. Design, build, test and deploy product features that are reliable, secure and optimised for performance across all environments.

3. Work closely with product management team to define and refine feature specifications.

4. Work with cross-functional teams to address technical dependencies.

5. Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms.

6. Mentor upcoming engineers in the organisation / team.

Qualifications

1. 4+ years of experience in developing dynamic, scalable web applications.

2. Demonstrated ability in building / architecting large scale products in the React ecosystem.

3. Ability to work with teams in a collaborative and productive manner.

4. Strong computer science fundamentals in data structures and algorithms.

5. Familiarity with cross-browser compatibility issues and demonstrates good design and UI / UX sensibilities.

6. Excellent technical leadership and mentoring skills.

Our Ideal Candidate

1. Loves writing and owning code and enjoys challenges and problem solving.

2. Self driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

3. Takes end-to-end ownership of the product, ideates on product requirements with the team and drives it from design to implementation.

4. Action-oriented and dreams big. More importantly believes and has the ability of “Making it Happen !”

Why Aerchain

1. Be part of the engineering leadership team - You’ll have the opportunity to work with cross-functional teams and take key technology decisions to build future-forward products.

2. Build a truly disruptive product - We are building a platform that transforms the way S2P cycles happen in enterprises. Using data at every step, we plan on automating processes starting with requirement gathering to payments and customers love us!

3. Be part of the high-growth challenge - In the process of scaling from 1-10, we are sure that there are very exciting and challenging times ahead. The experience of being a part of this growth phase is unique and will fast track your career. You’ll obviously learn a lot!

Experience:  2-6 years of experience in Manual & Automation Testing.

Location:  Indore

Joining  :  Immediate / 15 Days / 1 Month

Job Summary:

1. Perform manual & Automated testing on all applications from the earliest opportunity and with precision before any application is deployed to production.

2. Develop and execute automated test suites.

3. Integrate test suites into the test management system.

4. Communicating all test issues effectively to the QA manager.

Education/Qualifications:

1. ISTQB Foundation Level Certification

2. Bachelor’s Degree in Computer Science or related field

Technical Skills:

1. Knowledge of automated testing tools, like JMeter, Selenium, Appium, etc.

2. Experienced in Manual Testing at levels of Unit, Functional and Non-functional tests.

3. Good development/scripting skills in common languages like JAVA, Python, Ruby, etc.

4. Understanding of web service integration (e.g.: REST and SOAP XML).

5. Database skills, mainly in MySQL.

6. Good understanding of object-oriented programming, J2EE architecture, .NET, etc.

7. Experience with Cloud Technology (e.g.: AWS, GCP, Azure).

8. Experience with Continuous Integration tool (Jenkins, TeamCity, etc.)

9. Experience with GitLab to implement for the CI/CD pipeline

10. Experience with containerization tools.

ThankYou & Best Regard's,