JOB DESCRIPTION – Technical Support
Educational Qualification: Bachelor’s / Masters, CCNA Certification Experience: Fresher / 1 Year
Job Location: Delhi (Posist Head Office)
About Posist Technologies:
Posist (www.posist.com) is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. It allows restaurant operators to automate operations, delight guests, grow revenues, and become prosperous. Posist powers 10,000+ restaurants in 50+ countries. Headquartered in New Delhi, Posist has a global presence spread across the US, UAE, Singapore, Thailand, UK, and Mexico.
Responsibilities:
- Taking Client queries over Call / Email / Chat
- Resolve the tickets via Call / Email / Chat/ Remote tools
- Register Client queries in Ticketing Tool.
- Follow-up with clients and with internal teams.
- Resolve the issue within the SLA and Company guidelines.
- Escalate the ticket to the respective team and follow-up.
- Resolve the tickets related to Printers, Cash Drawer, networking and Posist product. ● Sending updates to clients related to reported queries.
- Working in Rotational Shifts.
- Creating troubleshooting documents.
Skills Required:
- Good Communicable skills.
- Should be able to work in 24*7 environment, Rotational Shifts (weekly offs will be there)
- Practical knowledge of Hardware, network troubleshooting, Printer Installation (USB and network)
- Good Decision making skills
- Multitasking
- Willing to work Cross teams
- Should be a Team player
- Should have Knowledge of Remote Tools
- Good Skills to adapt any Software tool.
- Documentation Skills is an add on.
Similar jobs
Job Description
We are looking for a passionate Search Specialist Backend Engineer to join our team. This role will focus on improving and optimizing our search capabilities to enhance user experience, scalability, and relevancy.
Location - Bangalore
Designation - Senior Software engineer - Search Specialist
Responsibilities:
● Design, develop, and maintain the search application, ensuring performance, and scalability.
● Collaborate with cross-functional teams to define and implement search features and improvements.
● Ensure search results are relevant by employing techniques like ranking, personalization, and recommendation.
● Work on complex problems related to search algorithms, data structures, and distributed systems.
● Implement logging, metrics, and monitoring for search services.
● Optimize search by tuning the underlying algorithms, experimenting with new techniques, and leveraging tools like Elasticsearch, Solr, etc.
● Maintain and improve existing search functionalities while ensuring backward compatibility.
● Stay updated with the latest advancements in search technology and industry best practices.
Basic Qualifications:
● Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
● Experience with search engines like Elasticsearch, Solr, or similar technologies.
● Solid understanding of algorithms, data structures, and distributed systems.
● Proficiency in Python and Django.
● Familiarity with RESTful APIs and backend services.
● Preferred Qualifications:
● Experience with natural language processing (NLP) or machine learning as applied to search.
● Knowledge of various search relevance techniques and ranking algorithms.
● Experience in a cloud environment (e.g., AWS, Google Cloud, Azure). ● Familiarity with containerization technologies such as Docker and Kubernetes.
● Strong analytical and debugging skills. Personal Attributes:
● Strong communication skills and ability to collaborate effectively in a team setting.
● A keen interest in improving user experience through search.
● Proactive, self-motivated, and able to work in a fast-paced environment
Company Overview:
An 8-year-old IT Services and consulting company based in Hyderabad providing services in maximizing product value while delivering rapid incremental innovation, possessing extensive SaaS company M&A experience including 20+ closed transactions on both the buy and sell sides. They have over 100 employees and looking to grow the team.
Location: Hyderabad and Bangalore (Remote after 3 months WFO)
Budget: 25-45LPA
Position: Senior Full stack Dotnet Developer with React
Experience: 8+ years of commercial experience
Mandatory skills: C#, Asp.Net MVC and WebAPI, React, OOPs
Role: Individual Contributor
Interview Process:
Offline Tech Test
Customer technical Round
CTO Discussion
LambdaTest is a cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. LambdaTest provides access to a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing. The product roadmap is evolving and there are many more functionalities and features which will be added to the product. The company is angel funded by the leading investors and entrepreneurs of the industry. We are growing at a fantastic rate. This is an incredible opportunity for someone talented and ambitious to make a huge impact.
You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll out a product that delivers the company’s vision and strategy.
Requirements–
- Experience in creating various types of content such as video scripts, blogs, infographics, guides, website etc.
- Be creative and able to work with subject matter experts to turn ideas into compelling scripts that are shared through video to target our audience i.e. Developers, Product Managers, Designers, and Testers etc.
- Experienced in marketing, digital media, and social media. You are a storyteller, with a passion for sharing and/or creating these stories through video.
- Knowledge of marketing tech like SEO, PPC, keywords optimization, and social media marketing would be a plus.
- Experience with YouTube or any other video marketing would be a solid perk.
- Able to write engaging content for different social media platforms like LinkedIn, Facebook, Twitter etc.
- You’ll lead and create a video that tells our story, promotes our products, and enhances our brand.
Qualifications –
- 2+ years of experience
- Bachelor's degree in Engineering (Computer Science) is Mandatory
- Demonstrable experience in marketing together with the potential and attitude required to learn.
- The person should be a really good communicator & writer.
- Ability to work independently, collaboratively and proved to be a good team player.
- Go getter & self-learning attitude.
Founded by experienced founders and funded by Tier-1 VCs, it is a solution
for democratizing the shopping experience on e-commerce platforms. Our aim is to
provide a superior shopping experience for all our partners and improve both
customer satisfaction and their GMV.Being an early-stage company, we are looking for self-driven, motivated people who want to build something exciting and are always looking out for the next big thing.We plan to build this company remotely, which brings freedom but also an added sense of responsibility. If all this sounds interesting to you read on
Responsibilities
● Design client-side and server-side architecture.
● Develop and handle well-functioning databases and applications which are
scalable.
● Write effective APIs.
● Build security and data protection settings.
● Maintain, and recommend software improvements to ensure responsiveness,
efficiency, strong functionality, and optimization
Skills and Requirements
● 2+ years' experience in a full-stack developer role
● Hands-on experience in Object-oriented design, Design Patterns, Data
Structure, Algorithm, Multi-threading.
● Hands-on experience with Node JS,/React/JavaScript-OOJS/ES6.
● Familiarity with HTML5, CSS3, Json.
● Experience in API creation and RESTful services, and Microservices, AWS,
Docker.
● Experience with Linux, service development and deployment
Traits we value
● Ability to handle the short turnaround time projects effectively
● Independent, resourceful, analytical, and able to solve problems effectively
● Ability to be flexible, agile, and thrive in chaos
● Excellent oral and written communication skills
Responsibilities :
- Implement game functionality as per communicated design
- Translate design specifications into functional game
- Communicate with other team members to establish an effective pipeline and integrate media assets
- Design, build, and maintain efficient, reusable, and reliable code
- Ensure the best possible performance, quality, and responsiveness of applications
- Help maintain code quality
Mandatory Skills with Experience (in years) :
- Excellent knowledge of Unity, including experience with scripting, textures, animation
- Experience with mobile (android & iOS) & WebGL game development
- Experience with android & apple app store configurationbuild upload
- Proficient knowledge of socket.io for socket communication
- Experience optimizing memory and space usage for support of older hardware
About us :
Humancloud Technologies is a leading digital technology and innovation
partner transforming businesses across the globe through its services and
solutions. We believe in helping our businesses stay ahead of the curve by
enabling them to leverage the new-age technology services of Blockchain,
IoT, Cloud and Experience Design. We, at Humancloud, have nurtured ideas from validation to production and shaped them into scalable
businesses.
An experienced IIT Delhi alumni leadership coupled with a team of
talented and supportive peers look forward to your onboarding.
Job Description ReactJs Developer:-
- Expertise in React.js, Angular 2+ versions, Node.js, Express.js, etc
- Frameworks like Redux and React are a must
- RESTful APIs
- 2+ year Proficiency in Angular, Nodejs and Reactjs Development and it's core principles.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of the SDLC Model, development and standards, source control, code review, build and
deployment, and continuous integration.
- Experience with popular React.js workflows (such as Flux or Redux)
- Proficiency in JavaScriptTypescript, including DOM manipulation and the JavaScript object model
- Knowledge of REST Services and Principles
Desired Qualification And Experience
• Minimum undergraduate in Computer Science, MCA or Statistics from a Tier 1/Tier 2
academic institution
• Minimum 2 years of professional experience as a React/Angular/VueJs developer
• Excellent written, and verbal communication, and client-facing skills
• Exceptional analytical and problem-solving skills
• The ability to quickly grasp new concepts and learn new technologies
• The traits of a self-motivated, independent, detail-oriented, and responsible team player.
Who you are:
- You have an overall software development experience of 4 to 10 years
- 3+ years proficiency in Java and Spring boot
- Familiar with distributed computing and frameworks such as gRPC/ protobuf
- Understands JVM metrics, Garbage collection and performance tuning
- Experience in creating high-level design(HLD) and low-level design(LLD)
- You have a good understanding of relational database, NoSQL technologies, and REST
- Good to have experience in HTML, JavaScript, GraphQL, TypeScript, ReactJS and related toolsets
- Exposure to AWS stack/cloud computing
- Self-motivated developer who takes ownership of work
- Bachelor’s degree in Computer Science or Computing related discipline
- Experience in Product Development Environment is a plus.
About CercleX:-
CercleX is a digital technology platform which is a leading https://cerclex.com/blog/waste-management-in-tamil-nadu/">waste management company in Tamilnadu with an extended outlook of circularity through its various ventures into the field of sustainability.
We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.
https://play.google.com/store/apps/details?id=com.scrapmarketCCX">Cercle X ScrapMarket is an app that helps you buy and sell scrap by connecting 100% verified buyers and sellers of scrap across India.CercleX helps brands to accomplish their sustainability targets with https://cerclex.com/extended-producer-responsibility/">Extended Producer responsibility and research solid waste managemet on the environment to ensure the environment is eco free.
Job Description:
Front end developers are required to work in teams alongside back end developers, graphic designers, and user experience designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.
Responsibilities:
-
Experience in developing apps using Reactjs with Redux, React hooks, react-router with Javascript ES6
-
Developing new user-facing features using React.js
-
Integrate APIs with frontend components using React.js
-
Ensuring user experience determines design choices.
-
Developing features to enhance the user experience.
-
Striking a balance between functional and aesthetic design.
-
Ensuring web design is optimized for smartphones.
-
Building reusable code for future use.
-
Optimizing web pages for maximum speed and scalability.
-
Utilizing a variety of markup languages to write web pages.
-
Maintaining brand consistency throughout the design.
Front End Developer Requirements:
-
Degree in computer science or related field.
-
Understanding of key design principles.
-
Proficiency in React.js,HTML, CSS, JavaScript, and jQuery.
-
Understanding of server-side CSS.
-
Experience with graphic design applications such as Adobe Illustrator.
-
Experience with responsive and adaptive design.
• Rich experience in Javascript / NodeJS
• Front end frameworks such as Angular, Bootstrap, Pug, Jquery
• Experience in web frameworks like ExpressJS, Webpack
• Experience in Nginx, Redis, Apache Kafka and MQTT
• Experience with MongoDB
• Experience with Version Control Systems like Git / Mercurial
• Sound knowledge in Software engineering best practices
• Sound knowledge in RestFul API Design
• Working knowledge of Automated testing tools
• Experience in maintaining production servers (Optional)
• Experience with Azure DevOps (Optional)
Others:
• Experience in digital payments or financial services industry will be an advantage.
• Participation in the processes of strategic project-planning meetings.
• Accountable for the overall application lifecycle process.
• Collaborate with External Development Teams.
• Define and communicate technical / design requirements, understanding of the workflow
and write code as per coding standards.
• Develop functional and sustainable web applications with clean codes
• Focus on coding and debugging