Ytviews Digital Media
https://ytviews.inAbout
YTVIEWS.IN means Your Trusted Views is asia’s top social media marketing website with 10000+ active clients working in more than 20 countries. YTVIEWS DIGITAL MEDIA PVT LTD is a social media marketing & branding company in 2017. www.ytviews.in Alexa rank is among top 30000 websites in the world. YTVIEWS have been working on 7 new social media products & app which will be launched in upcoming days.Our organisation have expertise and decimates team globally to give the best campaign support & giveng delivery on time.In 2024 we will be bring our social exchange platform where bloggers and creators can submit and share their content online.
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The Client Support Intern will be responsible for assisting clients and providing support with their technical needs, answering client inquiries via email and phone, and resolving client complaints in a timely manner. As a hybrid role, this internship position will be located in Dubai but some work from home is acceptable.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5.Providing complete information about the product to the customer.
6.Solving all product or service related issues of the customers.
7.Keeping a proper record of the customers.
8.Maintaining and updating the information of the customers regularly.
9.Maintaining a pleasant working environment for your team.
10.Creating policies and procedures.
11.Conducting quality assurance surveys with customers and providing feedback to the staff.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
2.Manage front-end and back-end website development.
3.Troubleshoot and resolve website problems for clients and co-workers.
4.Ability to work with WordPress plugins and modify it accordingly.
5.Extensive knowledge of modifying theme templates.
6.Developing websites that are responsive and cross-brower compatible.
7.Monitoring, reviewing and revising the performance of live websites.
8.Conducting website performance test.
9.Resolve technical issues.
10.Collaborate with members of creative team.
11.Creating website architecture.
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