IT Helpdesk Executive

Job Title: Quality Control Engineer Food / FMCG Industry

Location: Mehsana , Gujrat

Experience: 1–3 years

Qualification: B.Tech / M.Tech , Dairy Technology, Biotechnology, Microbiology, or related fields

Job Summary:

The Quality Control Engineer will be responsible for ensuring that all food and FMCG products meet established quality and safety standards. The role involves monitoring production processes, conducting inspections, analyzing samples, and implementing corrective actions to maintain product consistency, compliance, and customer satisfaction.

Key Responsibilities:

• Monitor and control quality parameters throughout the production process.
• Conduct routine inspections, sampling, and testing of raw materials, in-process, and finished goods.
• Ensure compliance with food safety regulations, FSSAI, HACCP, ISO, GMP, and other relevant standards.
• Develop, implement, and update quality control procedures and SOPs.
• Collaborate with production, R&D, and supply chain teams to resolve quality issues.
• Conduct root cause analysis of product deviations, rejections, or customer complaints.
• Maintain proper documentation, inspection reports, and audit records.
• Coordinate with external agencies for certifications, audits, and regulatory inspections.
• Ensure proper hygiene, sanitation, and safety practices within production areas.
• Train and guide staff on quality awareness, food safety, and compliance practices.

Key Skills & Competencies:

• Strong knowledge of food safety regulations and quality standards (FSSAI, HACCP, GMP, ISO, BRC).
• Proficiency in quality control tools, statistical analysis, and lab testing methods.
• Analytical thinking with attention to detail.
• Problem-solving and root cause analysis skills.
• Good communication and coordination abilities.
• Ability to work under pressure and meet strict timelines.

Career Path:

This role offers growth into Senior Quality Engineer, Quality Manager, or QA/QC Head within the Food / FMCG industry.

DUTIES / ACCOUNTABILITIES

Responsibilities include, but may not be restricted to:

• Analyze an organization and understand its processes and systems, to define the current state of the process (as is process map) and documenting relevant information needed to determine automation potential. The examples are as below :

• Process steps, number of applications involved, and process steps per application
• Process volumes, including any seasonal variations.
• FTE needed to execute the process
• Average handling time
• Process interdependencies
• Target SLA , Financial or regulatory points associated with the process.
• Process error rate, error volumes, and exception handling steps
• % of process steps including paper, voice, digital etc.

• Define the future state and/or business solution to automate the defined processes by designing the to-be process maps that includes some of the following information:

• Identifying & documenting clearly
  • The steps in the process suited for automation
  • The source systems, work queues, the flow of the steps, the decision points, the exception paths, and the business rules
  • Outputs and exceptional handling scenarios
  • Scenarios and test data
• Reduction in Average handling, and FTE takeout as a result of automation
• Recommendations to alter or reengineer process to improve automation potential
• Processes that are not suitable, or would not lend any return on investment

• Ensures the designs are documented within the defined project timelines, and with quality.
• Performs Quality Control via reviews of the design created by other business analysts.
• Responsible for receiving the sign-off on the design from the customer, and place the design under configuration control.
• Serves as the functional expert for the development and test teams.
• Resolve queries/issues from the development and test teams.

 KEY SKILLS

• 6 - 10 years of experience in requirements gathering, requirement management, gap analysis and SDLC.
• Working experience as a process architect/business analyst
• Experienced in writing Use Cases and High Level Functional cum Technical analysis deliverables
• Experience in working with key business representatives, data owners, end users, application designers and data architects to model current & to be processes.
• Eye for detail and good documentation skills are needed
• Fluency in English, both written and verbal essential
• Strong ability to understand the steps of a process that lend itself to automation. Knowledge of key features of the automation product is needed.
• Advanced problem solving and analytical skills. 
• Ability to multi task in a fast-paced environment.

We seek a sharp, driven, and experienced Product Manager to lead our investments vertical, focusing primarily on mutual funds. This role requires someone who understands investment products deeply, has a user-first mindset, and can work seamlessly with design, tech, and business teams to build scalable solutions.

Key Responsibilities:

● - Own and evolve the investment products roadmap, with a strong focus on mutual funds.

● Understand advisor/distributor needs and translate them into intuitive product experiences.

● Collaborate closely with Tech, design, and sales to deliver high-impact product features.

● Conduct data-driven analysis to identify trends, performance, and growth opportunities.

● Ensure regulatory compliance and smooth integration with AMCs and backend systems.

● Conceptualise and run campaigns for employees and partners to drive product engagement and sales.

● Drive product adoption and engagement with internal teams and end users.

Requirements:

● 3+ years of product management or relevant experience in the financial services industry.

● Solid knowledge of investment products, especially mutual funds.

● Strong analytical and problem-solving skills with a data-oriented mindset.

● High attention to detail and structured thinking.

● Bonus: experience in sales or working closely with sales/distribution teams.

● Excellent communication and interpersonal skills; ability to influence cross-functional stakeholders.

● Business-savvy with a passion for improving customer outcomes. 

JD for .Net:

• Strong knowledge on C#, Asp.Net Web forms and Web API

• Experience with Bootstrap, jQuery and Responsive web designing

• Experience with SQL server, Stored Procedure and performance tuning

• Excellent Problem solving, communication and Debugging skills

• Ability to learn and work on new technology in a short span of time

• Extensive experience with Object- Oriented Programming and Design patterns.

• Knowledge on .NET Core, Elastic Search, Knockout JS, Windows services are added advantage.

• Strong visual and graphic design skills
• Proficiency in graphic design software like CorelDRAW, Photoshop, Illustrator and InDesign
• Ability to conceptualise and develop visual ideas
• Strong communication and interpersonal skills
• Knowledge of colour theory and typography
• Time management and multitasking ability
• A portfolio that demonstrates design ability

1. AWS Cloud Solutions: We expect you to have a strong understanding of AWS services and how to architect solutions using them.
2. Use of DynamoDB, S3, Vault, Lambda, or other AWS infrastructure components.
3. Design scalable, highly available, and fault-tolerant cloud architectures.
4. Continuous Integration and Deployment (CI/CD): Understanding CI/CD pipelines and tools like AWS CodePipeline, CodeCommit, and CodeDeploy is essential. 
5. Advanced concepts in React Native. 

• Deep knowledge and working experience in any of Adobe Marketo or Hybris Marketing or Emarsys platforms with end to end hands-on implementation and integration experience including integration tools
• Other platforms of interest include Adobe Campaign Emarsys Pardot Salesforce Marketing Cloud and Eloqua
• Hybris Marketing or Adobe Marketo Certification strongly preferred
• Experience in evaluating different marketing platforms (e.g. Salesforce SFMC versus Adobe Marketo versus Adobe Marketing) 
• Experience in design and setup of Marketing Technology Architecture
• Proficient in scripting and experience with HTML XML CSS JavaScript etc.
• Experience with triggering campaigns via API calls
• Responsible for the detailed design of technical solutions POV on marketing solutions Proof-of-Concepts (POC) prototyping and documentation of the technical design
• Collaborate with Onshore team in tailoring solutions that meets business needs using agile/iterative development process
• Perform feasibility analysis for the marketing solution that meet the business goals
• Experience with client discovery workshops and technical solutions presentations
• Excellent communication skills required as this is a client business & IT interfacing role

We are looking for a competent Executive Secretary to manage the Chairman’s office. You will be the one to organize and maintain his schedule and assist them by performing a variety of administrative tasks.

Executive secretaries must be quick professionals with great time-management and multitasking abilities. It is with their diligence and competence in their work that executives can focus on their managerial responsibilities without worrying for other tasks.

The goal is to contribute to the efficiency of the overall business by ensuring all assigned administrative duties are carried on timely and efficiently.

• Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
• Attend meetings and keep minutes
• Track the minutes and ensure that commitments made are kept up.
• Coordinate and ensure that all MIS  reaches the Chairman’s office in time.
• Receive and screen phone calls and redirect them when appropriate
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Make travel arrangements for executives
• Handle confidential documents ensuring they remain secure
• Prepare invoices or financial statements and provide assistance in bookkeeping
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
• Maintain electronic and paper records ensuring information is organized and easily accessible
• Conduct research and prepare presentations or reports as assigned

• Proven experience as executive secretary or similar administrative role
• Proficient in MS Office and PC /Laptop handling
• In depth knowledge of office management including filing.
• Familiarity with basic research methods and reporting techniques
• Excellent organizational and time-management skills
• Outstanding communication and negotiation abilities
• Integrity and confidentiality
• Degree in business administration or relative field preferred