IT Helpdesk Executive

Job Description: Customer Support Executive

Position: Customer Support Executive

 Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

 Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

 Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

🎨 Role Overview:

We’re seeking a Graphic Design & Animation Intern to support our team in creating high-quality illustrations, web graphics, and short animations. This is a hands-on, creative role ideal for students or recent graduates passionate about visual storytelling and design.

📌 Responsibilities:

• Design graphics, icons, and illustrations for web and digital platforms.
• Create short animations or motion graphics (e.g., for hero banners, explainer sections).
• Support in branding assets (social media creatives, website visuals).
• Collaborate with developers and content team to ensure cohesive visual output.
• Stay up to date with design trends and apply them to projects.

✅ Requirements:

• Pursuing or recently completed a degree/diploma in Graphic Design, Animation, Fine Arts, or a related field.
• Strong portfolio showcasing illustrations, animations, or design work (college/personal projects acceptable).
• Proficiency in tools like Adobe Illustrator, Photoshop, After Effects (or similar animation software).
• Basic understanding of UI/UX principles is a plus.
• Passionate, curious, and eager to learn.

We are seeking a dynamic and motivated Field Sales Executive to join our sales team. The ideal candidate will be responsible for generating new business and maintaining existing client relationships through face-to-face meetings and presentations. This role requires a high level of travel and interaction with clients in various locations.

Key Responsibilities:

1. Client Visits: Conduct regular visits to current and potential clients to present our products/services.
2. Sales Targets: Meet and exceed sales targets and goals as set by the company.
3. Market Analysis: Conduct market research to identify new business opportunities and provide feedback on market trends.
4. Product Demonstrations: Deliver detailed presentations and demonstrations of our products/services to clients.
5. Relationship Management: Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
6. Negotiation and Closing: Negotiate terms and conditions with clients and close sales deals.
7. Reporting: Prepare and submit detailed sales reports and forecasts to the Sales Manager.
8. Customer Support: Provide after-sales support to clients and address any issues or concerns.
9. Team Collaboration: Work closely with the sales and marketing teams to develop and implement effective sales strategies.
10. Compliance: Ensure all sales activities comply with company policies and procedures.

Qualifications:

1. Education: Bachelor’s degree in Business, Marketing, or a related field.
2. Experience: Minimum of [X] years of experience in sales, preferably in a field sales role.
3. Skills:

• Strong communication and interpersonal skills.
• Proven track record of achieving sales targets.
• Excellent negotiation and closing skills.
• Ability to work independently and manage time effectively.
• Proficiency in using CRM software and MS Office Suite.

1. Other Requirements:

• Valid driver’s license.
• Willingness to travel extensively

About Us

Divami Design Labs is ranked as the #1 UX UI Design Agency in India on "Clutch.co". We have worked with 200+ clients across the globe and touched more than 50M+ people. We have been recently honored with the Web Excellence Award and the CII Design Excellence Award for our platform designs. With a passion for creating user experiences, we get our high by solving complex problems and hearing you utter 'WOW,' especially across verticals like Data Integration, FinTech, HealthTech, EduTech, HRMS, DevOps, Transportation, Supply Chain, Logistics, Travel, IoT, AR/VR, AI/ML, BPM/RPA, Low Code No Code platforms and more.

About This Role

We are looking for a dynamic architect-level MERN/MEAN Stack developer with leadership skills to motivate, inspire, bring the best out of the team and at the same time individually contribute himself/herself towards project delivery. 

 If you are :

• A tech enthusiast, if the opportunity to run a project excites you, 
• Revels in supportive work culture and
• Looking for an opportunity of working on multiple projects excites you then

THIS IS the job for YOU !!

Roles And Responsibilities

• 5 years of hands-on experience in working with MERN / MEANstack
• At Least 3 years of experience in leading a team size of minimum 3-4 members
• Excellent communication, client handling and crisis management skills
• Great debugging and problem-solving skills

Location

Gachibowli, Hyderabad

Skillset Summary: ReactJS, Codeigniter, YII or Laravel

Who are we?

Cartrabbit is a software-as-a-service (SaaS) product startup based in Coimbatore, building customer retention and lead generation tools for eCommerce businesses with over 50,000+ customers worldwide. An entirely modern platform that takes you to the world-class product development workflow that promisingly meets customer needs and success. Cartrabbit is committed to maintaining a safe and productive work environment, and you will be a part of an awesome SaaS product development team and incredible benefits that include:

Working on cutting-edge technologies and innovative products

Provide opportunities to work on exciting projects in a vertical B2B niche SaaS.

Opportunity to work in a Product Company

Flexible working hours

What we are looking for?

We are looking for PHP Developers with experience in Laravel to join our team. The ideal candidate should have experience in developing web applications from scratch and be able to work independently, as well as collaboratively with a team. The successful candidate will be responsible for designing, developing, and maintaining complex web applications.

What is the skill set required for this job profile?

• Candidates should have a strong knowledge of PHP.
• Write clean, well-designed code using the PHP framework, and other related technologies
• Candidates should have experience/ knowledge working with at least one PHP framework, such as Laravel, Symfony, CodeIgniter, Yii, or CakePHP. They should have a good understanding of the framework's architecture and be able to use it to develop complex web applications.
• Candidates should have experience with front-end web technologies such as HTML, CSS, and JavaScript. They should be able to create responsively and have experience with front-end frameworks such as React, Angular, or Vue.js.
• Candidates should be familiar with version control systems such as Git and be able to collaborate effectively with other developers using tools such as GitHub or Bitbucket.
• Candidates should be able to analyze complex problems and find solutions using logical reasoning and creative thinking. They should be able to troubleshoot and debug issues quickly and effectively.
• Candidates should be able to communicate effectively with team members, project managers, and stakeholders.

• Candidates should be committed to continuous learning and staying up-to-date with emerging trends and technologies in web development and PHP frameworks. They should be willing to take on new challenges and be able to adapt to changing technologies and requirements.

What you’ll be doing

• Designing and developing web applications using PHP frameworks such as Laravel, Symfony, CodeIgniter, Yii, or CakePHP
• Writing clean and efficient code that follows industry best practices and standards
• Should be able to read and understand the existing code base
• Collaborating with cross-functional teams to identify and prioritize features for new and existing applications
• Build integrations with multiple eCommerce platforms for our SaaS applications
• Implementing and maintaining third-party APIs to integrate with existing applications
• Troubleshooting and debugging applications to ensure optimal performance and usability
• Collaborating with other developers to maintain and improve existing code and applications
• Working with project managers to ensure projects are completed on time
• Testing and deploying code to production environments.
• Staying up-to-date with emerging trends and technologies in web development and PHP frameworks

Job Location: Coimbatore(work from office)

Educational Qualification:

Bachelor's degree in Computer Science  or a related degree Program

Fresher candidates with good programming language are applicable for this position.

• Experience working on React Native.
• Design and build applications for the iOS platform.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Responsible for building native applications that can run on multiple platforms such as Android or iOS.
• Experience in handling a team. 
• Experience in flutter.

We are hiring Frontend Developer for Yugabyte.

We are sharing the details about the role and the company for your reference. Kindly review the details and reply with your updated resume asap, if you find the opportunity interesting.

About YugabyteDB:

The high-performance distributed SQL database for global, internet-scale apps.

Yugabyte is the company behind the open source YugabyteDB, a high-performance distributed SQL database for global, internet-scale applications.

Yugabyte is a Transactional, distributed SQL database designed for resilience and scale. Its 100% open source, PostgreSQL compatible, enterprise-grade RDBMS built to run across all your cloud environments

We are a series B funded company and are catering to customers in all spheres. Our investors include Lightspeed, Dell, 8VC and Wipro. Our founders and engineers include creators of Cassandra & HBase and have an experience of running Facebook's public-cloud scale DBaaS handling 1+ Trillion Ops per day and 100+ Petabytes of data. They have scaled the data platform at Facebook from 30M to 1.4B users.

You can find more information about us at the below links

• Yugabyte Youtube Channel - Refer https://www.youtube.com/channel/UCL9BhSLRowqQ1TyBndhiCEw">here.
• Product Documentation - Refer https://docs.yugabyte.com/">here

Built using a unique combination of high-performance document store, auto sharding, per-shard distributed consensus replication and multi-shard ACID transactions (inspired by Google Spanner), YugabyteDB serves both scale-out RDBMS and internet-scale OLTP workloads with low query latency, extreme resilience against failures and global data distribution.

As a cloud native database, it can be deployed across public and private clouds as well as in Kubernetes environments with ease.

Investors: We are backed by top-tier investors including Lightspeed Venture Partners, Dell Technologies Capital, 8VC and Wipro Ventures.

Follow the links to know more about us:

• GitHub (Apache 2.0): https://github.com/yugabyte/yugabyte-db">https://github.com/yugabyte/yugabyte-db
• Docs: https://docs.yugabyte.com">https://docs.yugabyte.com
• https://www.linkedin.com/company/yugabyte/about/">https://www.linkedin.com/company/yugabyte/about/
• https://www.yugabyte.com/">https://www.yugabyte.com/
• https://www.crunchbase.com/organization/yugabyte/company_financials">https://www.crunchbase.com/organization/yugabyte/company_financials

Funding:

Yugabyte has raised a total of $103M in funding over 4 rounds. Their latest funding was raised on Mar 3, 2021 from a Series B round. Yugabyte is funded by 6 investors. Lightspeed Venture Partners and Dell Technologies Capital are the most recent investors. Yugabyte has a post-money valuation in the range of $100M to $500M as of Jun 9, 2020, according to PrivCo.

Job Description:

About this role with short note :

Years of Experience: 2-5 years

what we are looking for:

• You must know the in and out of JavaScript to design optimized and modular components that need to be used across our platform.
• You must be well versed with the React/Redux framework.
• Strong understanding of semantic HTML/HTML5, CSS/CSS3
• Experience in setting up the full UI workflow layer right from Development, Testing, Building, and Deployment.
• Good understanding of MVC architecture.

Good to have:

• Experience in frameworks like Bootstrap, Foundation, and CSS pre-processors like SASS and LESS.
• Exposure to page speed improvement techniques.
• Exposure to building responsive websites at scale.
• Prior work experience in Angular, Backbone, React 

What you bring to the table

• Education: Bachelor's degree in IT, computer science or related
• Experience: 5-9 years of relevant experience for SSE role
• Exposure to microservices, API management tools like Swagger
• Must have experience in working on Agile Scrum teams in the past and exposure to any of the Agile project management tools like Jira, Mingle, RTC, TFS etc.
• Proficient in application log analysis.
• Experience Java/JEE Development - especially EJB 2.1 / 3.0, JDBC
• Experience with application servers such as JBoss AS or IBM WAS is an advantage
• Experience in SQL programing using PostgreSQL / MySQL /Maria DB and JPA (Annotation Based)
• Knowledge of build tools such as Maven or Gradle and of continuous integration tools such as Jenkins, Nexus
• Basic knowledge of web services (SOAP or REST) and web technologies (HTML, CSS, JS)
• Basic knowledge of containers like Dockers, basic knowledge of cloud infrastructure
• Ability to interact and coordinate with employees at different levels, different groups, and different geographical locations within the company
• Ability to support multiple existing applications as well as work on building new ones
• Ability to provide accurate project estimates and make recommendations on specific technologies to use based on business requirements
• Good verbal and written Communication.
• Readiness for short term Domestic and International Travels

Preferred

• Industry knowledge with respect to payments systems and processing in the Debit/Credit and Account based payments (EFT Switching) from different channels like POS, ATM or ecommerce, Card Management System and Real Time Payment Systems.
• Exposure to the Interchange Interfaces like Visa Net, MasterCard, BankNet
• Exposure to Interchange Simulators and Mandates Management.

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies
• Maintain all local software and hardware licensing to ensure conformance.
• Support determination of local and customer needs for yearly budgeting process and request for proposal processes.

• Any B.Tech / BE graduate
• Minimum 3+ years of experience into IT system administration
• A working knowledge of IT operating systems, particularly Windows, IOS
• Hands on experience of installing IT hardware and software
• Strong communication skills

• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Experience with Firewall management
• Handling LAN / WAN networks an coordinating with ISPs
• Working with vendors for purchasing / renting laptops and desktops.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude

Chennai