IT Helpdesk Executive

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

About The Company:

Soham Renewable Energy India Pvt. Ltd. (Soham Energy) is a leading renewable energy company specializing in hydroelectric and solar projects, including one of Southeast Asia’s largest hydro plants near Jog Falls, Karnataka. With a strong focus on sustainability and community development through the Soham Foundation, Soham Energy combines technical expertise with a people-first approach.

Mission: “Powering a sustainable future with clean energy.” Join Soham Energy — and help power a cleaner, greener tomorrow.

Job Description

Designation: HR and Admin Executive

Years Of Experience: 3-7 years

Educational Qualification: MBA (HR), PGDM (IRPM)

Industry: Energy & Utilities

Gender: Male

Job Skills /Job Activities   

·        Induction process preparation, document collection and maintenance

·        Coordinate Training

·        Monitor Attendance tracking and payroll

·        Coordinate Appraisal process

·        Compliances and filing of statutory returns

·        Employee engagement, documentation and

·        Need to coordinate with Police department and Court.

·        Proficient in Kannada language

·        Payroll processing

Desirable traits /attributes         -          

·        Good written & verbal communication skills (English, Kannada & Hindi).Capable of communicating independently with external agencies.

·        Requisite MS office skills

·        Independently handle recruitment

·        Experience in handling statutory compliances w.r.t factories act and S&E act

 Why Join Us?

·        At Soham Energy, we don’t just build renewable power projects — we build a sustainable future. Joining us means becoming part of a purpose-driven team that values innovation, people, and the planet.

·        Impactful Work: Contribute to large-scale hydro and solar projects powering India’s clean energy transition.

·        Sustainability First: Be part of an organization committed to reducing carbon footprints and protecting the environment.

·        Community Focused: Support meaningful CSR initiatives through the Soham Foundation, driving real change in society.

·        Growth & Learning: Work with industry experts, gain exposure to cutting-edge technology, and accelerate your career.

·        People-First Culture: Experience an inclusive, collaborative workplace where your ideas and contributions matter.

How to reach me?

Message me or apply here

Connect me o LinkedIn

Check us out on – www.miror.in 

www.sohamenergy.in

Best Regards,

Indrani Dutta

Senior HR Manager

Roles & Responsibilities:

• Analyze, design, implement and integrate functional requirements in the solutions.
• Deliver fully tested source code complying with quality indicators objectives.
• Develop new functionality on our existing software products.
• Maintaining and supporting multiple projects and deadlines.
• Ability to communicate clearly with clients.
• Working within a Team to determine needs and applying / customizing existing technology to meet those needs.
• Proper Reporting & Documentation.

Required Skills:

• Should have a strong knowledge of OOPS with working knowledge of MVC.
• Experience with Microsoft .NET technologies including, ASP.NET, MVC, Entity Framework.
• Proven Skills with C#, SQL, JavaScript/DHTML, HTML-CSS, AJAX, jQuery, Web Services, etc.
• Ability to complete all phases of software development life cycle.
• Should have working knowledge of using a latest development tools and techniques.
• Basic knowledge of front end UI design preferred.
• Must have good problem solving and analytical skills.
• Must be a team player, having good communication skills in English, self-starter.

Qualifications

Eligibility Criteria:

• Candidate should be any graduate/post graduate in Computer Science or related degree program.
• Excellent communication & presentation skills.
• Freshers can also apply.
• Experience is preferred.

JOB LOCATION- NAVSARI-

We are looking to fill the role of AWS devops engineer . To join our growing team, please review the list of responsibilities and qualifications.

Responsibilities:

• Engineer solutions using AWS services (Cloud Formation, EC2, Lambda, Route 53, ECS, EFS )
• Balance hardware, network, and software layers to arrive at a scalable and maintainable solution that meets requirements for uptime, performance, and functionality
• Monitor server applications and use tools and log files to troubleshoot and resolve problems
• Maintain 99.99% availability of the web and integration services
• Anticipate, identify, mitigate, and resolve issues relating to client facing infrastructure
• Monitor, analyse, and predict trends for system performance, capacity, efficiency, and reliability and recommend enhancements in order to better meet client SLAs and standards
• Research and recommend innovative and automated approaches for system administration and DevOps tasks
• Deploy and decommission client environments for multi and single tenant hosted applications following and updating as needed established processes and procedures
• Follow and develop CPA change control processes for modifications to systems and associated components

Practice configuration management, including maintenance of component inventory and related documentation per company policies and procedures.

Qualifications :

• Git/GitHub version control tools
• Linux and/or Windows Virtualisation (VMWare, Xen, KVM, Virtual Box )
• Cloud computing (AWS, Google App Engine, Rackspace Cloud)
• Application Servers, servlet containers and web servers (WebSphere, Tomcat)
• Bachelors / Masters Degree - 2+ years experience in software development
• Must have experience with AWS VPC networking and security

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in React

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Min Exp – 4 years

Location – Dwarka, Delhi

Immediate joiners are preferred

About the company – We are a web development and digital marketing company in Delhi, India. We have been serving our clients globally since 2012. We offer quality assured and revenue driven digital services at affordable rate.

Role summary - We seek an experienced Web3 Developer to join our team and help us build and maintain our Ecosystem based on blockchain. Our platform is built using React for the front end, Node.js, TypeScript, MongoDB for the backend, and Solidity for smart contracts. Someone passionate about blockchain technology and with a strong understanding of the Web3 ecosystem.

Responsibilities:

1. Blockchain Solution Design:

• Collaborate with stakeholders to understand business requirements and identify areas where blockchain technology can add value.
• Design and architect blockchain solutions, including selecting appropriate blockchain platforms, consensus mechanisms, data structures, and smart contract frameworks.
• Develop technical specifications, system architectures, and integration strategies for blockchain-based applications.
• Ensure blockchain solutions align with industry best practices, security standards, and compliance requirements.

2. Blockchain Development:

• Lead the development and implementation of blockchain applications, smart contracts, and decentralized protocols.
• Design and implement APIs and integration points for seamless interaction between blockchain and existing enterprise systems.
• Conduct thorough testing and debugging to ensure blockchain solutions' performance, security, and reliability.
• Collaborate with development teams to define blockchain development coding standards and best practices.

3. Security and Privacy:

• Implement robust security measures, encryption techniques, and access controls to protect blockchain data and transactions.
• Address privacy concerns and design solutions that ensure the confidentiality of sensitive information while maintaining transparency.
• Stay up-to-date with the latest security vulnerabilities and recommend strategies to mitigate risks in blockchain implementations.

4. Scalability and Performance Optimization:

• Optimize blockchain solutions to enhance scalability, transaction throughput, and system performance.
• Evaluate and implement scaling solutions, such as sharding, sidechains, or layer 2 protocols, to address the limitations of blockchain platforms.
• Conduct load testing and performance tuning to identify bottlenecks and optimize resource utilization.

5. Blockchain Governance and Consensus:

• Define governance models and consensus mechanisms suitable for specific use cases and industry requirements.
• Assess and recommend appropriate consensus algorithms, such as Proof of Work (PoW), Proof of Stake (PoS), or Practical Byzantine Fault Tolerance (PBFT), based on the project's needs.
• Establish protocols for transaction validation, block verification, and network participation.

6. Research and Innovation:

• Stay updated with the latest advancements and emerging trends in blockchain technology.
• Conduct research and experimentation to explore the potential of new blockchain platforms, protocols, and tools.
• Evaluate and recommend third-party blockchain solutions, frameworks, and libraries to accelerate development processes.

7. Collaboration and Leadership:

• Collaborate with cross-functional teams, including developers, engineers, product managers, and business stakeholders, to align technical requirements with business goals.
• Provide technical guidance and mentorship to development teams regarding blockchain technologies, best practices, and coding standards.
• Act as a subject matter expert, delivering presentations and training sessions on blockchain concepts and solutions.

Qualifications and Skills:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Extensive experience in blockchain development and architecture, with a deep understanding of blockchain concepts, protocols, and platforms (such as Ethereum, Hyperledger Fabric, Corda, etc.).
• Proficiency in programming languages commonly used in blockchain development, such as Solidity, Go, or Java.
• Strong knowledge of smart contracts, decentralized applications (DApps), and blockchain development frameworks.
• Familiarity with cryptographic principles, encryption algorithms, and security best practices in the context of blockchain.
• Experience with cloud platforms and infrastructure (such as AWS, Azure, or Google Cloud) for deploying and managing blockchain networks.
• Understanding of decentralized storage, identity management, and tokenization concepts.
• Excellent problem-solving and analytical skills, with the ability to architect complex and scalable blockchain solutions.
• Strong communication and leadership skills to collaborate effectively with multidisciplinary teams and drive successful project outcomes.

Job Description: 

We are looking for ‘Oracle Apps Lead’ with 12-plus years of work experience. As a part of our Technology/Solutions leadership team, you will be directly working with stakeholders to understand long-term strategic and mid-term business goals. This role will oversee both the Corporate Finance and HR  which include Strong familiarity with Software Development Life Cycle.

Job Responsibilities:

• Experience in Analysis, Design, Development, Testing and Implementation of Software Applications using Oracle Applications R12x/12.0.6/12.2.5/Oracle Cloud spread across Implementations, Version upgrades, Data conversions and Customizations.
• Implementation and technical expertise in Oracle EBS Application Modules

• Good experience in PL SQL, Oracle Workflow, Oracle/OAF Forms, Reports, XML Publisher.

• Must have experience leading teams and Solution to deliver projects as Solution Architect to lead Blueprinting sessions and create a roadmap for project delivery and scope validation.

• Lead the translation of the client's business goals, objectives, and requirements into systems design

• Review and/or develop technical design documents to ensure completeness and feasibility with the overall ERP solution

Who We’re Looking For:

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.