IT Helpdesk Executive

Job Title : Lead – Monitoring

Experience : 8.5 to 14 Years

Location : Gurgaon, Sector 32 (Hybrid – 3 days office, 2 days WFH)

Work Mode : 5 Days Working

Department : Digital IT – Infrastructure & Services

Joining : Immediate to 15–20 days (Buyout option available)

Role Summary :

We are seeking a Lead – Monitoring professional to lead infrastructure, cloud (Azure/AWS), and synthetic monitoring initiatives.

The role demands deep expertise in observability tools, performance optimization, and proactive incident response, driving reliability across global systems.

This is a hands-on, non-admin role focused on engineering and automation, not infra administration.

Mandatory Skills :

Nagios, Microsoft SCOM, Site24x7, Azure/AWS cloud monitoring, performance analysis, incident response, Python/PowerShell scripting

Location Preference :

• Candidates from Delhi NCR preferred.
• Open to North India candidates willing to relocate to Gurgaon.
• Remote work is not available.

Key Responsibilities :

• Lead system performance monitoring using Nagios, Microsoft SCOM, Site24x7.
• Design and manage cloud & synthetic monitoring (Azure/AWS).
• Drive incident resolution and minimize downtimes.
• Build scalable, automated monitoring solutions (Python/PowerShell).
• Create and maintain dashboards, KPIs, reports.
• Collaborate across teams and lead monitoring practices.
• Mentor junior team members, ensuring knowledge sharing.

Good to Have :

• Certifications: ITIL Foundation, Microsoft Certified: Azure Administrator, Microsoft Certified: SCOM, CMP.
• Experience with cloud cost optimization, performance trend analysis.

Note :

• Admin-only profiles are not suitable.
• Strong Azure platform knowledge is essential.

Primary Responsibilities:

● Supply/ demand acquisition: constantly maintain an over-supplying effort by keeping a healthy pipeline

of leads (by whatever channel it takes), by efficiently training and effectively retaining.

● Retention: Will be involved in supply/customer retention activities like calling, partner engagement

validation, zonal wise supply fulfillment, customer retention,etc

● Community management: actively moderate (bring people together), leverage, and rule the driver

/customer community to shape the best service quality to users and the best worth for drivers.

● Execute Marketing and Branding initiatives for the city as per the BTL plans

● Market intelligence: Gather market and competitive intelligence from various sources and create

actionable insights

● Analyze data and prepare reports to monitor performances, find business problems and come up with

solutions.

● Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to

support the activity and solve prevalent issues.

● Talent acquisition and management: Build a team that strives to win and constantly track the efficiency

of your team and the service quality provided to the network, and deploy corrective/improvement. Will

be leading a team of 20+ high performing individuals.

Required Competencies:

● Communication & team handling skills

● Supply/Demand planning

● Data analysis & problem solving

● Should be good in making reports (MS-Excel/google sheets,etc)

Required Skills:

● Strong verbal and written communications skills.

● Solve business problems using analytical skills and a capacity to work with large data sets.

● Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally

and in writing, and to immediately contribute in a team environment.

● An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a

high level of client focus.

● Willingness to roll up sleeves and get hands dirty by being on field most of the time.

● Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn.

● Self-directed.

● Proficiency in SQL would be an added advantage.

We are looking for a highly organized and proactive Office Manager to oversee the daily administrative operations of our office. The ideal candidate will ensure smooth workflow, coordinate office activities, and support staff to enhance efficiency and productivity.

🎯 Key Responsibilities:

• Oversee and manage daily office operations and administration
• Maintain office supplies inventory and ensure timely procurement
• Handle correspondence, phone calls, and general inquiries
• Coordinate with vendors, service providers, and building management
• Schedule meetings, maintain calendars, and arrange appointments
• Support HR in maintaining employee records, attendance, and leaves
• Ensure office cleanliness, safety, and a well-functioning work environment
• Assist with basic bookkeeping and expense tracking (if required)
• Prepare reports, presentations, and documentation as needed
• Organize events, team meetings, and office celebrations

🛠 Requirements and Skills:

• Proven experience in office administration or management (1–3 years preferred)
• Excellent organizational and multitasking abilities
• Strong communication and interpersonal skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and email tools
• Ability to handle confidential information with integrity
• Familiarity with basic accounting and procurement processes is a plus
• Graduate degree in any field (Business Administration preferred)

🎁 What We Offer:

• Competitive salary and performance-based incentives
• Supportive work environment and career growth opportunities
• Flexible working hours and leave policy (as applicable)
• Opportunities to work closely with leadership and contribute to decision-making

Job Opening: ERP Developer – Noida/Gurgaon

📍 Location: Noida/Gurgaon

💼 Experience: 5-8 Years

We are looking for an ERP Developer with expertise in D365 Finance and Operations to join our team. If you have hands-on experience in Microsoft Dynamics AX 2012 R3, Power BI, Power Apps, MS SQL Server, and SSRS reports, we want to hear from you!

🔹 Key Skills & Expertise:

✅ D365 Finance & Operations (Finance Consultant Role)

✅ Microsoft Dynamics AX 2012 R3 / D365 Technical Development

✅ Power BI & Power Apps Platform

✅ MS SQL Server & SSRS Reports

✅ 24x7 ERP Support & Implementation

We are actively seeking a passionate Developer to lead the design, development, and implementation of cutting-edge software solutions. The ideal candidate will excel in crafting high-quality, innovative, and fully functional software while adhering to coding standards and technical design principles. As a Developer, you will be a key player in our development team, actively contributing to the creation of clean and efficient code.

Job Requirements:

• Proficiency in HTML/CSS, Javascript, Tailwind/ANTD
• Solid experience with Next.js
• Solid Knowledge of redux/redux form/saga
• Additional experience with React Native/JS is a significant plus
• PHP is must

Additional Skills (a plus):

• Docker, Kubernetes (KS8)
• AWS knowledge

Database & Caching:

• Strong understanding of MySQL, including SQL queries and eager loading

Version Control & Project Management:

• Proficiency in Bitbucket
• Familiarity with Jira

Responsibilities:As a Developer, you will be responsible for the following:

• Strict adherence to and suggestions for coding standards
• Staying updated on the latest industry trends, tools, and technological advancements
• Active participation in all phases of the development lifecycle
• Conceptualizing, developing, testing, and deploying software applications and features
• Crafting clean, concise, and efficient code
• Managing code documentation and version control
• Operating in an agile environment, consistently delivering software on a predefined schedule
• Efficiently troubleshooting and debugging software
• Participating in an on-call rotation to promptly address production issues

Experience: 4-7 years

Location: Mumbai or Bangalore

Job Responsibilities:

• Developing new user-facing features using React.js
• Building reusable components for future use
• Translating designs and wireframes into high quality code

Required Skills:

• Knowledge and experience in Java Script, ReactJS, Redux, HTML5, CSS3.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Good experience in UI design and development
• Good experience and thorough understanding of React.js and its core principles
• Familiarity with modern front-end build pipelines and tools
• Familiarity with code versioning (version control) tools, such as Git, SVN, and Mercurial
• Preference will be given to those who have worked on libraries such as Bootstrap, Material js.
• Knowledge ofGraphQL and CSS preprocessor like SASS

About the company:

The E Commerce vertical has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely knit team.

Our wide spread store network, robust logistics and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG and home products for orders placed online through Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

Are you looking to work in a fast-paced technology company that helps you grow in your career? A job that allows you to be part of a high-growth passionate environment that rewards your hard work with extremely aggressive learning? Come to work in the VizExperts' R&D team and be a part of our growth story!

The VizExperts! (https://www.vizexperts.com/about-us">https://www.vizexperts.com)

VizExperts works in high growth areas like Virtual & Augmented Reality. We serve Global & Domestic Enterprise customers on their Digital Transformation journey. VizExperts has a cool & innovative product profile with infinite growth opportunities awaiting you! We have been voted as the top Virtual Reality company in Asia Pacific and are growing fast into new markets with our cool new product, Exxar. 

We have our global presence along with headquarters in USA, Malaysia and Bangladesh.

Product ( https://www.exxar.cloud/">https://www.exxar.cloud )

Exxar is a product line that accelerates Digital Transformation for enterprise clients. Exxar CAD is a SAAS software product that works alongside CAD applications and transforms them into a VR-enabled Design Review & Validation tool. A large number of clients have adopted this technology in the Manufacturing (Automotive, Shipbuilding, Railways, Heavy Engineering) and Engineering Education (IITs, private engineering colleges) verticals. 

3D Game / AR & VR Developer

We are looking for smart engineers with knowledge and passion for Interactive 3D Game Development in AR & VR technologies to work on our exciting advanced technology. This position is for our Gurgaon R&D center. The person should have hands on experience or very good working knowledge in

• C++ (mandatory)

• Unreal Engine, Unity  (mandatory)

Benefits include:

- Structured training program

- Fee Reimbursement for continued education

- Flexible timings and supportive work culture

Ready to join us on this exciting journey?

We are scheduling interviews instant job offers for candidates who qualify our hiring criteria.