Sales / Customer Service Executive

Role & Responsibilities

• Lead experience strategy (and partner with design) to develop customer and partner insights, heuristic and competitive experience analysis, and performance optimization strategies.
• Build relationships with leaders and partners to shape our overall strategy/plans.
• Build an inspired User Experience team. Set clear objectives while balancing short-term development with long- term career growth.
• Be an active member of our global creative leadership team, helping create the wider team's vision, culture and goals.
• Promote best practices to partners to support the strategic priorities of Search.
• Winning business, creating excellent digital experiences

Ideal Candidate

• Strong UX Design Leadership Profile
• Mandatory (Experience) : Must have 10+ YOE in UX / Experience Design with significant exposure to leading large-scale design projects and teams (Can consider 8+ YOE for candidates from Top Products with fast career growth)
• Mandatory (Experience 2) : Must have hands-on experience across the end-to-end UX lifecycle (research → ideation → design → testing → delivery → optimization)
• Mandatory (Skill 1) : Must have strong expertise in user research, usability testing, and translating insights into design decisions
• Mandatory (Skill 2) : Must have strong understanding of UX methodologies (Design Thinking, Agile, Lean UX, Design Sprints)
• Mandatory (Skill 3) : Must have experience in designing complex user journeys, interactions, and scalable digital experiences
• Mandatory (Leadership) : Must have experience leading and mentoring UX teams, building team capabilities, and driving design quality
• Mandatory (Current Designation) - Current designation must be Lead or above (For Top Product companies)
• Mandatory (Stakeholder Mgmt) : Must have strong experience in client/stakeholder management, cross-functional collaboration (PMs, engineers, business teams), and leading design workshops
• Mandatory (Portfolio) : Must have a strong portfolio showcasing UX thinking, research-backed design, and complex problem-solving
• Mandatory (Education) : Design Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)
• Mandatory (Company) : Product based companies (B2C highly preferred)

About TradeLab

TradeLab is a leading fintech technology provider, delivering cutting-edge solutions to brokers, banks, and fintech platforms. Our portfolio includes high-performance Order & Risk Management Systems (ORMS), seamless MetaTrader integrations, AI-driven customer

engagement platforms such as PULSE LLaVA, and compliance-grade risk management solutions. With a proven track record of successful deployments at top-tier brokerages and financial institutions, TradeLab combines scalability, regulatory alignment, and innovation to

redefine digital broking and empower clients in the capital markets ecosystem.

Role Overview

We are looking for a driven and proactive Business Development Manager based in Mumbai to support TradeLab’s business expansion across Western India. The role is strongly focused on prospecting, lead generation, and assisting in closing new business deals with

discount brokers, full-service brokers, banks, and fintech platforms. The ideal candidate should have foundational knowledge of capital markets/fintech and be eager to grow into a high impact

enterprise sales role.

Key Responsibilities

• Lead Generation & Prospecting: Identify and engage new potential clients aligned with TradeLab’s target segments (brokers, fintech platforms, banks).

• Sales Pipeline Support: Qualify leads, schedule product demos, participate in discussions, and support sales managers in progressing

• Client Outreach: Conduct outreach via emails, calls, LinkedIn, industry events, and partner networks to expand the top-of-funnel pipeline.

• Product Demonstrations: Assist in presenting TradeLab’s offerings to clients along with the product/solutions team.

• Proposal & Documentation Support: Prepare proposals, business decks, pitch materials, and basic commercial documents.

• Market Understanding: Stay updated on industry trends, competitor offerings, and regulatory changes like SEBI guidelines.

• CRM Management: Maintain up-to-date records of leads, interactions, proposals, and pipeline status using CRM tools (e.g., HubSpot/Salesforce).

• Event Representation: Represent TradeLab at industry meets, product demos, conferences, and networking engagements.

• Cross-Team Collaboration: Work closely with senior sales, product, and solutions teams to craft suitable value propositions for client requirements.

Must-Have Qualifications

• Experience: 2–4 years in B2B sales, business development, or inside sales within fintech, capital markets, SaaS, trading, or investment platforms.

• Industry Understanding: Basic understanding of trading platforms, brokers, capital market ecosystem, or fintech workflows.

• Communication Skills: Strong verbal and written communication skills, confident client- facing presence.

• Relationship Building: Ability to build rapport with key client stakeholders and maintain professional follow-ups.

• Target Orientation: Comfortable working in a target-driven, fast-paced environment.

• CRM Proficiency: Experience using CRM systems for tracking leads and pipeline management.

• Self-Driven Attitude: High ownership mindset with willingness to learn, grow, and handle responsibilities independently.

Good-to-Have Skills

• Exposure to trading systems (OMS, RMS) or fintech API-based platforms.

• Familiarity with SEBI market regulations and algo trading basics.

• Experience supporting enterprise sales cycles or solution-selling environments.

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2 to 12 years of professional experience in React Native development.
• Strong proficiency in JavaScript, TypeScript, and modern web technologies.
• Experience working with RESTful APIs and integrating third-party libraries.
• Solid understanding of mobile app architecture and design patterns.
• Knowledge of mobile UI/UX best practices and principles.
• Familiarity with version control systems such as Git.

Job description Position: Data Engineer Experience: 6+ years Work Mode: Work from Office Location: Bangalore Please note: This position is focused on development rather than migration. Experience in Nifi or Tibco is mandatory.Mandatory Skills: ETL, DevOps platform, Nifi or Tibco We are seeking an experienced Data Engineer to join our team. As a Data Engineer, you will play a crucial role in developing and maintaining our data infrastructure and ensuring the smooth operation of our data platforms. The ideal candidate should have a strong background in advanced data engineering, scripting languages, cloud and big data technologies, ETL tools, and database structures.

Responsibilities: •  Utilize advanced data engineering techniques, including ETL (Extract, Transform, Load), SQL, and other advanced data manipulation techniques. •   Develop and maintain data-oriented scripting using languages such as Python. •   Create and manage data structures to ensure efficient and accurate data storage and retrieval. •   Work with cloud and big data technologies, specifically AWS and Azure stack, to process and analyze large volumes of data. •   Utilize ETL tools such as Nifi and Tibco to extract, transform, and load data into various systems. •   Have hands-on experience with database structures, particularly MSSQL and Vertica, to optimize data storage and retrieval. •   Manage and maintain the operations of data platforms, ensuring data availability, reliability, and security. •   Collaborate with cross-functional teams to understand data requirements and design appropriate data solutions. •   Stay up-to-date with the latest industry trends and advancements in data engineering and suggest improvements to enhance our data infrastructure.

Requirements: •  A minimum of 6 years of relevant experience as a Data Engineer. •  Proficiency in ETL, SQL, and other advanced data engineering techniques. •   Strong programming skills in scripting languages such as Python. •   Experience in creating and maintaining data structures for efficient data storage and retrieval. •   Familiarity with cloud and big data technologies, specifically AWS and Azure stack. •   Hands-on experience with ETL tools, particularly Nifi and Tibco. •   In-depth knowledge of database structures, including MSSQL and Vertica. •   Proven experience in managing and operating data platforms. •   Strong problem-solving and analytical skills with the ability to handle complex data challenges. •   Excellent communication and collaboration skills to work effectively in a team environment. •   Self-motivated with a strong drive for learning and keeping up-to-date with the latest industry trends.

• Strong at Core Java and OOPs concepts

• Exposure to Spring, Spring Boot and Spring Security
• Exposure to implementation of RESTful APIs
• Exposure to programming using Queues and No SQL database
• Good understanding about JavaScript, JQuery and HTML
• Good understanding about Data Structures and Multithreaded Programming
• Good understanding about Design Patterns
• Good understanding about Standard and Secure Coding practices

Job Title : BDE_India

Job Responsibilities :

Define, drive, and deliver Company’s listing strategy
Generate new asset leads by identifying value-capturing asset opportunities. Be fully immersed in token project circles, ventures funds, and with liquidity providers
Be the front-facing client services manager to our existing token partners
Negotiate and close on commercial terms of crypto projects, managing a robust pipeline, and produce in-depth research reports with your team.
Automate the process necessary to list cryptocurrencies across Legal, Compliance, Product, and Operations teams
Help shepherd crypto projects through the process of our listings
Analyze and produce managerial reports for all assets
Developing and growing new markets and help the platform increase its user base and trading volumes

Job Requirements :

Interested in Crypto Industry and Sales role
Crypto exchange experience is preferred but not necessary
Communication and negotiation skills
Ability to build rapport
Discipline and adaptability is required
Target Driven, hardworking and Self-motivated
Work Location: India (Work Remotely)