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Innometrics Software Pvt Ltd
https://www.innometricssoftware.com/Jobs at Innometrics Software Pvt Ltd
Job description
Role & responsibilities:
At least 2-year of experience as a Remote Support Technician or similar role.
Bachelor or Diploma degree in Information Technology, Computer Science or equivalent.
Remote Support Technician in technical support. Similar Iyogi & Quattro Will Be Preferred.
Ability to work under pressure & ability to prioritize tasks based on urgency and importance
Motivation to learn new skills and technologies.
Good understanding of Outlook Installation, Printer Troubleshooting Similar Troubleshooting Process
Understanding Windows, Macintosh.
Good time-management skills & Great interpersonal and communication skills.
Preferred candidate profile: Experience in Remote Support US Process, Must Have Experience in Voice Process.
Role & responsibilities :
Tech sales executives who have taken calls on Printer, Outlook, Antivirus, PPC
Preferred candidate profile :
Technical Sales Inbound PPC Calls (Printer, Antivirus, Tech Support)
Required Candidate Profile Salary Up to:- 50k+ incentives
Location: Noida
Perks and benefits : Incentives + Meal
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About the Company:
India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers.
Shiprocket is India's leading e-commerce enablement platform, revolutionizing the way businesses handle logistics and fulfillment. Founded in 2012, the company has evolved into a comprehensive technology-driven platform that empowers over 250,000 sellers who generate more than $2.5B in annual GMV. Shiprocket provides end-to-end solutions including shipping, fulfillment, and technology integration services, making it easier for businesses of all sizes to manage their e-commerce operations efficiently.
About the Founders:
Shiprocket was co-founded by Saahil Goel and Gautam Kapoor. Saahil Goel, serving as the CEO, brings extensive expertise with his MBA and MS degrees from the University of Pittsburgh. Under their leadership, the company has transformed from a small business with big dreams into a unicorn, driven by their vision to democratize e-commerce for entrepreneurs across India.
About Funding:
Shiprocket's funding journey reflects its remarkable growth story. The company has raised over $357 million across 14 funding rounds 4. A significant milestone was achieved in August 2022 when it attained unicorn status with a valuation of $1.3 billion. The company continues to attract investor confidence, with its most recent funding round of $26 million in December 2024, demonstrating strong market faith in its business model and growth potential.
About Milestones/Achievements:
Shiprocket has achieved several remarkable milestones in its journey:
- Reached unicorn status in 2022 with a $1.3 billion valuation 5
- Demonstrated strong financial growth with a 21% increase in operating revenue for FY24, reaching ₹1,316 crore 6
- Successfully expanded its service portfolio to include Shiprocket Fulfillment, Shiprocket Capital, and Shiprocket Engage 360
- Built a network serving 250,000+ active sellers across India 1
- Achieved operational profitability in the first two quarters of FY25 7
- Established itself as a comprehensive e-commerce enablement platform with multiple product offerings and technology integrations
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