AerTrip India Limited
https://aertrip.comAbout
Founded in 2012 Aertrip aspires to become the number one travel portal in the world by providing a convenient and enjoyable booking experience at cheapest prices. At Aertrip are trying to build a team of dedicated and experienced talent. We are looking to hire the best PHP Developers, HTML / Front End Developers, Software Analysts and UI/UX Designers to create a truly magical booking experience for our customers. We have studied over 90 travel websites and apps and designed an interface which provides the best and convenient way to book travel. We are now trying to build a team of extra-ordinary talent to complete this task.
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Jobs at AerTrip India Limited
Job Title: Customer Support Executive – Travel Industry
Location: Ghitorni, New Delhi
Company: Aertrip.com
Job Type: Full-Time
About Us
Aertrip.com is a leading travel technology company offering flight, hotel, and holiday booking solutions. We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. Freshers with excellent communication skills are highly encouraged to apply.
Key Responsibilities
- Handle customer queries related to flight, hotel, and holiday bookings via phone, email, and chat.
- Provide timely and accurate information regarding bookings, refunds, cancellations, and general travel inquiries.
- Assist customers with itinerary details, travel requirements, fare rules, and booking processes.
- Coordinate with internal teams (Ticketing, Operations, Finance) to resolve customer issues.
- Maintain records of customer interactions and ensure all queries are closed within TAT.
- Deliver excellent customer service with a positive attitude and clear communication.
- Manage escalations professionally and strive for first-contact resolution.
Required Skills & Qualifications
- Excellent communication skills (verbal & written).
- Customer-first attitude with strong problem-solving abilities.
- Ability to handle stressful situations calmly and professionally.
- Basic computer knowledge (MS Office, email handling).
- Ability to work in rotational shifts if required.
Preferred Qualifications
- Graduate in any stream.
- Experience in customer support (travel/airline/hospitality) is a plus.
- Freshers with strong communication skills are also welcome.
Job Title: Ticketing Executive – GDS (Galileo/Sabre)
Location: Ghitorni, New Delhi
Company: Aertrip.com
Job Type: Full-Time
About Us
Aertrip.com is a leading travel technology company delivering end-to-end travel solutions including flights, hotels, and holiday packages. We are seeking a skilled Ticketing Executive with strong GDS knowledge to manage domestic and international ticketing operations efficiently.
Key Responsibilities
- Manage domestic and international flight bookings, cancellations, reissues, and refunds using Galileo GDS.
- Provide accurate fare quotes, itineraries, and manage PNRs effectively.
- Handle ticket issuance, revalidation, and exchanges as per airline policies.
- Assist customers and internal teams with fare rules, flight schedules, and route options.
- Coordinate with airlines and suppliers for booking-related clarifications or discrepancies.
- Maintain accurate records of all bookings and transactions.
- Ensure excellent customer service through clear communication and professionalism.
Required Skills & Qualifications
- 1–3 years of experience in air ticketing (domestic & international).
- Proficiency in Galileo GDS (knowledge of Amadeus or Sabre is an added advantage).
- Strong understanding of fare construction, PNR creation, ticketing rules, and airline regulations.
- Excellent communication and interpersonal skills.
- High attention to detail with ability to handle multiple bookings efficiently.
- Basic proficiency in MS Office (Excel, Word, Outlook).
Preferred Qualifications
- Graduate or Diploma in Travel & Tourism / Aviation Management.
- Freshers with excellent communication skills are also welcome.
Job Title: Ticketing Executive – GDS (Galileo)
Location: Ghitorni, New Delhi
Job Type: Full-Time
Aertrip.com is a leading travel technology company providing end-to-end travel solutions, including flights, hotels, and holiday packages. We are looking for an experienced Ticketing Executive with strong GDS skills to join our team and handle domestic and international ticketing efficiently.
Key Responsibilities:
- Handle domestic and international flight bookings, cancellations, reissues, and refunds using Galileo GDS.
- Provide accurate fare quotes, itineraries, and PNR management.
- Process ticket issuance, revalidation, and exchanges as per airline guidelines.
- Assist customers and internal teams with fare rules, flight schedules, and route options.
- Coordinate with airlines and suppliers for any booking-related queries or discrepancies.
- Maintain accurate records of all bookings and transactions.
- Deliver excellent customer service through effective communication and professionalism.
Required Skills & Qualifications:
- 2 years of experience in air ticketing (domestic & international).
- Proficiency in Galileo GDS (knowledge of Amadeus or Sabre is a plus).
- Strong understanding of fare construction, PNR creation, ticketing rules, and airline policies.
- Excellent communication and interpersonal skills.
- Attention to detail and ability to handle multiple bookings efficiently.
- Basic proficiency in MS Office (Excel, Word, Outlook).
Preferred Qualifications:
- Graduate or Diploma in Travel & Tourism / Aviation Management.
- Prior experience in a travel agency, OTA, or tour operator setup.
Job Title: Visa Executive
Location: Ghitorni, New Delhi
Company: Aertrip.com
About Aertrip:
Aertrip is a fast-growing travel technology company revolutionizing how people plan, book, and experience travel. We simplify complex travel logistics with innovative platforms for flights, hotels, holidays, and visa services. We are seeking an experienced Visa Executive to manage US, UK, Schengen, and Dubai visa applications with expertise and accuracy.
Key Responsibilities:
- Handle complete visa process for US, UK, Schengen, and Dubai.
- Guide clients on visa requirements, supporting documents, and timelines.
- Review and verify documents before submission.
- Coordinate with embassies, consulates, and visa centers for updates.
- Stay updated with visa policies and regulations.
- Maintain proper client records and ensure timely follow-ups.
- Assist with travel insurance, form filling, and appointment scheduling.
Requirements:
- 2–4 years of experience in handling US, UK, Schengen, and Dubai visa applications.
- Strong knowledge of visa documentation and embassy guidelines.
- Excellent communication & interpersonal skills.
- Attention to detail and ability to manage multiple applications.
- Proficiency in MS Office and email correspondence.
Why Join Aertrip?
- Competitive salary package.
- Career growth opportunities in a leading travel tech company.
- Supportive and dynamic work culture.
Job Title: Travel Sales Consultant – Hotel & Holiday Packages (Domestic & International)
Location: Ghitorni, New Delhi
Company: Aertrip.com
About the Role:
Aertrip.com is seeking a highly motivated and experienced Senior Travel Sales Consultant to manage and grow our domestic and international hotel & holiday package sales. The ideal candidate will have a passion for travel, strong destination knowledge, and the ability to convert leads into successful bookings while maintaining excellent client relationships.
Key Responsibilities:
- Sell and promote domestic and international holiday packages and hotel bookings to individual and corporate clients.
- Understand client requirements and design tailor-made itineraries and quotations.
- Handle inbound inquiries via calls, emails, and walk-ins professionally and promptly.
- Build and maintain long-term relationships with clients, hotels, DMCs, and travel partners.
- Achieve monthly and quarterly sales targets through effective lead conversion.
- Stay updated on travel trends, destinations, airline and hotel promotions.
- Manage end-to-end booking process, including payments, documentation, and after-sales service.
- Handle customer feedback and ensure high levels of client satisfaction.
Requirements:
- Experience: Minimum 3 years in travel sales, preferably handling both domestic and international packages.
- Education: Graduate in Tourism, Hospitality, or a related field preferred.
- Skills & Competencies:
- Strong communication, persuasion, and negotiation skills.
- Excellent knowledge of travel destinations, hotels, and itineraries.
- Experience using travel booking systems or GDS (preferred).
- Target-driven, customer-focused, and detail-oriented.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary with attractive incentives.
- Growth opportunities in a fast-paced travel environment.
- Exposure to premium travel products and global partnerships.
- Friendly and collaborative work culture.
PHP
Laravel
CodeIgniter
MongoDBJob Title: PHP Developer
Company: Aertrip
Location: Ghitorni, Delhi
Experience: Minimum 3 Years
Employment Type: Full-time
About Aertrip:
Aertrip is a fast-growing travel technology company providing seamless flight, hotel, and holiday booking experiences. We focus on delivering innovative, scalable, and efficient digital travel solutions to enhance customer satisfaction and business growth.
About the Role:
We are seeking an experienced PHP Developer to join our dynamic technology team. The ideal candidate should have strong command over PHP and related frameworks (especially CodeIgniter/Laravel), a passion for clean coding, and experience in building and maintaining scalable web applications.
Key Responsibilities:
- Develop, test, and maintain dynamic web applications using PHP and frameworks (CodeIgniter/Laravel).
- Write clean, efficient, and well-documented code.
- Collaborate with front-end developers, designers, and product managers to deliver high-quality solutions.
- Build and maintain RESTful APIs and integrate third-party services.
- Optimize applications for performance, scalability, and security.
- Troubleshoot, debug, and resolve software issues promptly.
- Participate in code reviews and contribute to improving coding standards and best practices.
Required Skills:
- Strong knowledge of Core PHP and Object-Oriented Programming (OOP) concepts.
- Hands-on experience with CodeIgniter (mandatory); knowledge of Laravel is a plus.
- Good understanding of MySQL, database design, and query optimization.
- Experience working with RESTful APIs and third-party integrations.
- Proficiency in HTML, CSS, JavaScript, and jQuery.
- Familiarity with Git/GitHub or other version control systems.
- Strong analytical and problem-solving skills.
- Ability to work independently in a fast-paced environment.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 3 years of professional experience in PHP development.
- Experience in both new project development and maintenance of existing systems.
Job Title: SEO & SEM Executive – Travel Industry
Location: Ghitorni, New Delhi
Experience: 2–5 years
Company: Aertrip.com
About Aertrip
Aertrip is a fast-growing travel technology company transforming the way people plan and book travel. We provide seamless solutions for flights, hotels, and holidays for both individual and corporate clients.
Role Overview
We are looking for a data-driven SEO & SEM Executive to enhance our online visibility and performance across search engines and meta-search platforms. The ideal candidate will manage both organic and paid campaigns to drive high-quality traffic and measurable ROI.
Key Responsibilities
- Develop and execute SEO & SEM strategies to increase visibility and conversions.
- Conduct keyword research, competitor analysis, and market trend monitoring.
- Manage Google Ads, Bing Ads, and Meta Search campaigns (Google Flights, Skyscanner, Kayak).
- Handle Google Analytics, Search Console, and Google Tag Manager (GTM) for insights and tracking.
- Implement on-page, off-page, and technical SEO best practices.
- Optimize landing pages and run A/B tests to improve conversion rates.
- Build and manage link-building and content optimization strategies.
- Track KPIs (CPC, CPA, CTR, ROAS) and prepare performance reports.
Must-Have Skills
- Strong knowledge of SEO fundamentals (on-page, off-page, technical SEO).
- Hands-on experience with SEM/PPC campaigns (Google Ads, Bing Ads).
- Expertise in keyword research, competitor analysis, and trend monitoring.
- Proficiency in Google Analytics, Search Console, and GTM.
- Proven skills in link-building and content optimization.
- Familiarity with Schema Markup and SEO for travel/job pages.
- Experience with tools such as Ahrefs, SEMrush, Screaming Frog, Moz.
- Analytical mindset with a focus on ROI-driven campaigns.
- Experience in travel industry SEO/SEM preferred.
Job Description: Motion Graphics Designer
Company: Aertrip.com
Location: Ghitorni, New Delhi
Experience Required: 2–5 years in Motion Graphics & Design
About Us
Aertrip.com is a fast-growing travel technology company transforming the way people plan, book, and experience travel. We are building innovative platforms and content that blend creativity with cutting-edge design. To strengthen our creative team, we are looking for a Motion Graphics Designer with a strong eye for detail, minimalism, typography, and colors.
Role Overview
We are seeking a talented Motion Graphics Designer who excels at creating visually appealing, minimalistic, and engaging motion graphics. The ideal candidate should have a deep understanding of font selection, blending techniques, and color theory to bring ideas to life through high-quality animations and visuals.
Key Responsibilities
- Conceptualize, design, and create motion graphics for digital campaigns, social media, websites, and presentations.
- Work on minimalistic and clean design styles with attention to detail.
- Apply strong knowledge of typography, font blending, and color harmony to enhance visual storytelling.
- Collaborate with the marketing, content, and tech teams to deliver creative assets aligned with brand guidelines.
- Develop creative visual solutions for promotional videos, explainer videos, and brand communication.
- Stay updated on design trends, motion techniques, and industry best practices.
Required Skills & Qualifications
- Bachelor’s degree in Design/Multimedia/Animation or equivalent experience.
- 2–5 years of proven experience in motion graphics and digital design.
- Proficiency in After Effects, Premiere Pro, Illustrator, Photoshop, and other design tools.
- Strong knowledge of minimalist design principles, font pairing/blending, and color psychology.
- Ability to balance creativity with brand consistency.
- A strong design portfolio showcasing clean, modern, and impactful motion graphics.
What We Offer
- Competitive salary with performance-based incentives.
- Opportunity to create high-impact designs for a leading travel tech company.
- Creative freedom and exposure to diverse projects.
- A collaborative and dynamic work culture.
Job Description: Holiday Packages Sales Executive
Company: Aertrip.com
Location: Ghitorni, New Delhi
Experience Required: 3+ years in Holiday Packages Sales
About Us
Aertrip.com is a fast-growing travel technology company revolutionizing how people plan, book, and experience travel. We specialize in delivering seamless solutions for flights, hotels, and holiday packages. Our mission is to simplify travel and make it accessible and enjoyable for everyone.
Role Overview
We are looking for an experienced Holiday Packages Sales Executive who has proven expertise in selling domestic and international travel packages. The ideal candidate should have strong destination knowledge and sales acumen to drive customer satisfaction and revenue growth.
Key Responsibilities
- Handle inbound and outbound sales inquiries for domestic and international holiday packages.
- Design, customize, and sell travel itineraries/packages as per client requirements.
- Maintain in-depth knowledge of at least 5+ key destinations including Asia, USA, UK, Schengen Countries (Europe), Vietnam, Bali, Thailand, and Dubai.
- Achieve monthly sales targets through effective conversion and upselling.
- Build strong client relationships to generate repeat and referral business.
- Coordinate with vendors, hotels, DMCs, and airlines for best deals and smooth execution.
- Stay updated with travel trends, visa requirements, and seasonal offers.
Required Skills & Qualifications
- Minimum 3–5 years of experience in selling holiday packages (domestic & international).
- Strong destination knowledge of Asia, USA, UK, Schengen region, Vietnam, Bali, Thailand, and Dubai.
- Excellent communication, presentation, and negotiation skills.
- Proficiency in itinerary building, costing, and preparing quotations.
- Hands-on experience with travel CRM/booking systems.
- Customer-focused mindset with a passion for travel.
What We Offer
- Competitive salary + attractive incentives.
- Opportunity to work with a leading travel tech company.
- Growth and career advancement in the travel industry.
- A collaborative and dynamic work environment.
Job Title: Customer Support Executive
Job Details
- Job Type: Full-time (Work from Office)
- Location: Ghitorni, New Delhi
- Salary: Competitive, based on experience
- Working Days: 5.5 Days (with rotational weekly offs)
Role Overview
The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints by identifying issues and providing effective solutions.
- Maintain records of customer interactions and update internal databases.
- Escalate complex issues to the appropriate department for resolution.
- Provide accurate information about products, services, and policies.
- Ensure customer satisfaction and build long-term customer relationships.
- Meet performance targets including response time, resolution rate, and customer satisfaction scores.
Required Skills & Qualifications
- Bachelor’s degree or equivalent (preferred but not mandatory).
- Proven experience as a Customer Support Executive or in a similar role.
- Strong verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Problem-solving attitude and customer-centric approach.
- Proficiency in MS Office and familiarity with CRM systems is a plus.
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