Grip invest

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Ownership

○ Transparency

○ Courage

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The company has turned two so you get a seat on a rocket ship that's just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

• Provide world-class customer service to both internal and external clients in all

interactions, striving to exceed client expectations.

• Take ownership of customers issues and follow problems through to resolution

within the SLA defined.

• Drive higher NPS through quality and timely resolution of customer issues.

• Coordinate across different departments and follow-up with them to ensure timely

resolution of user service requests.

• Coordinate with other departments to understand internal processes and suggest

changes if required to improve customer service.

• Maintain an orderly workflow according to priorities

• Ability to handle a high volume of requests in a fast-paced environment

• Explain and educate users about Grip’s offerings and its benefits

• Enable RMs manage and nurture relationship with existing and potential investor

• Other duties as assigned

Your Superpowers

• Bachelor’s degree

• Have an understanding of the wealth segment and product offerings (3-5 years’ work

experience in customer service)

• Command on MS Excel

• Strong written and verbal communication skills and ability to communicate with Retail,

HNIs, family office investors would be essential

• Strong phone presence

• Prior experience in financial services industry is preferred

• Should be a team player

Who We Are

Grip is building a new category of investment options for the new-age of Indian Investors. Millennials

don’t communicate, shop, pay, entertain and work like the previous generation - then why should they

invest the same way?

Started in June’20, Grip has seen 20% month-on-month growth to become one of India’s fastest-

growing destinations for alternative investments. Today, Grip offers multiple investment options providing

8-16% annual returns and 1-60 month tenures as the country’s only multi- asset (lease financing,

inventory financing, corporate bonds start-up equity, commercial real estate ) investment platform. With a

minimum investment size of INR 20,000, Grip is democratizing investment options that have previously

only been available to the largest funds and family offices.

Finance and technology (FinTech) is what we do, but people are at the core of our mission. From client-

facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves

to solve problems, think creatively, and fly the plane as we continue to build it.

In the News

- Money Control : Click Here

- Hindu Business : Click Here

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Courage

○ Transparency

○ Ownership

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The Company has turned two so you get a seat on rocketship that’s just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

● Design cloud infrastructure that is secure, scalable, and highly available onAWS

● Work collaboratively with software engineering to define infrastructure and

deploying requirements

● Provision, configure and maintain AWS cloud infrastructure defined as code

● Ensure configuration and compliance with configuration management tools

● Administer and troubleshoot Linux based systems

● Troubleshoot problems across a wide array of services and functional areas

● Build and maintain operational tools for deployment, monitoring, and analysis of AWS

infrastructure and systems

● Perform infrastructure cost analysis and optimization

Your Superpowers

● At least 3-5 years of experience building and maintaining AWS infrastructure

(VPC,EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront,

S3,RDS,Elasticbeanstalk)

● Strong understanding of how to secure AWS environments and meet

compliance requirements

● Expertise using Chef/Cloudformation/Ansible for configuration management

● Hands-on experience deploying and managing infrastructure with Terraform

● Solid foundation of networking and Linux administration

● Experience with Docker, GitHub, Kubernetes,, ELK and deploying applications onAWS

● Ability to learn/use a wide variety of open source technologies and tools

● Strong bias for action and ownership

• 7+ years of full-time work experience after completing an undergraduate degree
• At least 2+ years of experience in engineering management experience.
• Experience with AWS, GCP, and/or Azure technologies including serverless
• You know what high-quality code — and software engineering processes — look like and know how to foster an environment that creates them.
• Execution focused with an ability to navigate ambiguity.
• Ability to do both long-term thinking and short-term planning.
• Experience creating, delivering, and operating multi-tenanted, distributed systems at scale.
• Experience leading 5+ engineers is preferred.