
Job Overview:
As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,
troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.
Role & responsibilities:
• Good Computer Skills
• Candidate must have good communication skills
• Must be a Graduate
• Willing to work in night shift (UK or US)
• Able to work in Order Processing & Customer Service (both Chat & Calling).

Similar jobs
Backend Developer (4.5 – 7.5 Years Experience)
Company Description:
Idea Elan LLC is a product based company that provides comprehensive software solutionsfor
research facilities in Universities and Institutions worldwide.
Please visit www.IdeaElan.com for more information.
Key Responsibilities:
● Design and develop high-performance,scalable, and secure backend APIs and services
using .NET Core.
● Work withrelational (MS-SQL) andNoSQL (CosmosDB, MongoDB) databases to create
optimized data models and ensure data consistency and performance.
● Participate in code reviews and provide constructive feedback.
● Collaborate with front-end developers and other teams to deliver high-quality software.
● Write clean, maintainable, and efficient code while ensuring quality standards.
● Troubleshoot and debug complex issues, optimizing code for maximum performance and scalability.
● Stay updated with the latest trends in backend development and cloud technologies to drive innovation.
● Optimize database performance and ensure data integrity.
Required Experience:
● 4.5 -7.5 years of experience in backend development.
● Strong experience with .NET Core and building RESTful APIs.
● Proficient with MS-SQL and experience working with NoSQL databases like Cosmos DB and MongoDB.
● Hands-on experience with Azure Cloud services (e.g., Azure Functions, Azure Storage, API Management, Azure SQL Database,etc.).
● Understanding of software development principles such as object-oriented programming (OOP), design patterns, and SOLID principles.
● Experience with version control systems such as Git.
● Strong knowledge of asynchronous programming, microservices architecture, and cloud-native application design.
● Familiarity with CI/CD pipelines, containerization (Docker), and deployment automation is a plus.
● Excellent problem-solving and debugging skills.
● Ability to work in an Agile development environment and collaborate with cross-functional teams.
● Good communication and collaboration skills.
Execute projects: Exceptional quality
Plan collaboratively: Detailed project
Liaise with clients: Manage expectations
Supervise projects: Ensure & maximize efficiency
Maintain standards: Conduct reviews
Generate reports: Data insights
- To facilitate the efficient administration of bids, bid reviews and associated bid documentation.
- Tender preparation from preparation to delivery, manages the entire tendering process, ensuring timely and accurate completion of tender proposals and submissions, complying with regulations, and maintaining records and databases to improve future submissions.
- Maintains contractual records and documentation such as receipt and control of all contract correspondence, ..
- Develops marketing strategies to promote and charter hire vessels, conducts market research, analyzes trends and provides data to senior Managers for development of Strategies.
- Content Creation and Management which includes developing and managing marketing materials, including brochures, website content, and social media content.
- Identification of vessels from domestic & foreign markets.
- Interaction with Company clients & customers.
- Market Research and Analysis which includes Conducting market research to identify target audiences, analyze trends, and evaluate competitor activities.
- Data Analysis and Reporting which is Monitoring the performance of marketing campaigns, analyze data, and generate reports to track progress and measure ROI ( Risk of Investment) for Vessel RFQ.
- Relationship Management:
Build and maintain relationships with clients, partners, and industry stakeholders.
- Industry Knowledge:
- Stay up to date on industry trends, regulations, and best practices in the vessel marketing , upgrading technical requirements of Clients.
- Coordination with Internal Depts
- Ability to take up for Cross-Functional Duties.
In short, the candidate must be suitable for the following:
- Responsible for Marketing and Chartering of Offshore Supply Vessels to local & overseas clients.
- Develop executable business development plans for assigned region.
- Able to engage global industry contacts and cultivate strong relations with clients / partners.
- Provide weekly marketing report on business negotiations, proposals and tenders handle by individual and team.
- Solicit and collate market intelligence for development of business strategy.
- Coordinate and work with internal cross-functional departments & companies to support the execution and delivery of projects.
- Timely payment collection on their projects.
- Coordinate and ensure timely delivery of vessel to client.
Must know MySQL & PostgreSQL
- Good Knowledge of HTML, PHP Frameworks (like CI, Laravel, YII), Core PHP, JavaScript and CSS coding.
- Knowledge of Bitbucket/GitHub.
- Strong hands-on Bootstrap.
- Knowledge of databases and database concepts.
- Strong knowledge of Laravel/ CodeIgniter and its extensive feature set.
- Working Knowledge of e-commerce frameworks like OpenCart, WordPress, cs-cart, and Magento.
- Working knowledge of API for Mobile Applications
- Experience in Cache, and search plugins in terms of optimization
- Developing plug-ins/add-ons in PHP for various CMS solutions.
We are looking for a team member to join us as PHP Developer.
Urja Communications is a Digital Advertising and Communications agency with one important difference…We keep our focus on solving business problems.
P osition holder will be an individual contributor
Build and manage productive, professional relationships with clients
Ensure clients are using and deriving benefits from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
Systematic follow-up and time-bound closures
Prompt resolution of complaints
Daily 4-5 in person meetings (F2F) with clients onsite
Candidate Profile:
Role: Marketing Campaign Coordinator
Vertical: Marketing
Education: Any graduate or postgraduate but MBA - Marketing( preferred)
Understanding of: Marketing Campaigns, IT Sales process, CRM system, Lead sourcing
Total Experience: Around 2 years
Overview of the Company
Armentum is an IT Services company that provides the following services.
- Website Design and Development
- Web and Mobile Application Development (LAMP and MEAN/MERN Stack)
- SEO Services
and our development center is based in Bangalore, India. Our total team strength is over (50) people. Our team has deep expertise in building large scale applications in the finance, real estate, and banking industry.
Specific Responsibilities
- Excellent Communication Skills and Content Writing skills - this is non-negotiable and is a must.
- Will be responsible for planning and managing all Inbound and Outbound outreach campaigns that are a mixture of email marketing and telemarketing
- Having prior knowledge of working with Product Marketing
- Coordinate with Telemarketer to make the follow-up to convert sourced leads into appointments
- Maintaining the KPI for the team and the campaigns, drafting an analytics report every month and evaluate the performance with the growth manager and do course correction where required.
- Prior knowledge of working on any CRM for an end to end marketing and sales campaigns
- Promptly responding to emails from potential clients, coordinating with the sales team to ensure the appointment is set up, and to ensure all sales collaterals are ready before a sales call.
Ideal Candidate Description
- 1.5-2 years of working in Marketing services specifically in IT Product Marketing.
- Excellent Writing and Communication Skills
- Proficient using tools like MS Office & Google Drive
- Must possess knowledge of CRM systems and how they operate
- Excellent presentation skills
- Ability to learn things quickly
- Industrious, Orderly and Disciplined
- Must be able to meet tight deadlines
- Excellent documentation skills
- Ability to effectively communicate with different teams
- Quick thinker, ability to get things quickly, and to manage time
The mission of R&D IT Design Infrastructure is to offer a state-of-the-art design environment
for the chip hardware designers. The R&D IT design environment is a complex landscape of EDA Applications, High Performance Compute, and Storage environments - consolidated in five regional datacenters. Over 7,000 chip hardware designers, spread across 40+ locations around the world, use this state-of-the-art design environment to design new chips and drive the innovation of company. The following figures give an idea about the scale: the landscape has more 75,000+ cores, 30+ PBytes of data, and serves 2,000+ CAD applications and versions. The operational service teams are globally organized to cover 24/7 support to the chip hardware design and software design projects.
Since the landscape is really too complex to manage the traditional way, it is our strategy to transform our R&D IT design infrastructure into “software-defined datacenters”. This transformation entails a different way of work and a different mind-set (DevOps, Site Reliability Engineering) to ensure that our IT services are reliable. That’s why we are looking for a DevOps Linux Engineer to strengthen the team that is building a new on-premise software defined virtualization and containerization platform (PaaS) for our IT landscape, so that we can manage it with best practices from software engineering and offer the IT service reliability which is required by our chip hardware design community.
It will be your role to develop and maintain the base Linux OS images that are offered via automation to the customers of the internal (on-premise) cloud platforms.
Your responsibilities as DevOps Linux Engineer:
• Develop and maintain the base RedHat Linux operating system images
• Develop and maintain code to configure and test the base OS image
• Provide input to support the team to design, develop and maintain automation
products with playbooks (YAML) and modules (Python/PowerShell) in tools like
Ansible Tower and Service-Now
• Test and verify the code produced by the team (including your own) to continuously
improve and refactor
• Troubleshoot and solve incidents on the RedHat Linux operating system
• Work actively with other teams to align on the architecture of the PaaS solution
• Keep the Base OS image up2date via patches or make sure patches are available to
the virtual machine owners
• Train team members and others with your extensive automation knowledge
• Work together with ServiceNow developers in your team to provide the best intuitive
end-user experience possible for the virtual machine OS deployments
We are looking for a DevOps engineer/consultant with the following characteristics:
• Master or Bachelor degree
• You are a technical, creative, analytical and open-minded engineer that is eager to
learn and not afraid to take initiative.
• Your favorite t-shirt has “Linux” or “RedHat” printed on it at least once.
• Linux guru: You have great knowledge Linux servers (RedHat), RedHat Satellite 6
and other RedHat products
• Experience in Infrastructure services, e.g., Networking, DNS, LDAP, SMTP
• DevOps mindset: You are a team-player that is eager to develop and maintain cool
products to automate/optimize processes in a complex IT infrastructure and are able
to build and maintain productive working relationships
• You have great English communication skills, both verbally as in writing.
• No issue to work outside business hours to support the platform for critical R&D
Applications
Other competences we value, but are not strictly mandatory:
• Experience with agile development methods, like Scrum, and are convinced of its
power to deliver products with immense (business) value.
• “Security” is your middle name, and you are always challenging yourself and your
colleagues to design and develop new solutions as security tight as possible.
• Being a master in automation and orchestration with tools like Ansible Tower (or
comparable) and feel comfortable with developing new modules in Python or
PowerShell.
• It would be awesome if you are already a true Yoda when it comes to code version
control and branching strategies with Git, and preferably have worked with GitLab
before.
• Experience with automated testing in a CI/CD pipeline with Ansible, Python and tools
like Selenium.
• An enthusiast on cloud platforms like Azure & AWS.
• Background in and affinity with R&D
- 6+ years of relevant experience in DB2 LUW Administration
- Good experience with
- Performance tuning and troubleshooting
- High availability solutions HACMP, TSA, MSCS Cluster
- Monitoring, backup, recovery, IBM Data Server Manager, TSM , Commvault
- Data replication, Q-replication & CDC
- Implementing DB2 key features
- Desirable experience with Db2 Pure scale
- Experience with tools i.e. ITM, Nagios, Service Now
- Experience with automation and scripting such as CRON, PowerShell, Shell Scripting
- Experience with configuring and usage of Clustering, db2diag and notification logs, snapshot and event monitor
- Experience with use of problem and change management tools











