Customer Support Specialist

Position Name : Senior QA Lead

Location : Bengaluru Main Campus, Whitefield, Bengaluru

Work Mode : Hybrid – 3 days WFO

Experience : 10 to 20 Years

Notice Period : Immediate Joiner to 15 Days

Role Overview :

Tesco is seeking a Senior QA Lead with a strong background in automation testing, SDLC, Agile methodologies, and CI/CD tools. The ideal candidate should have expertise in Java-based test automation, performance testing tools, and problem-solving.

Must-Have Skills :

✅ Programming : Proficiency in Java.

✅ Test Automation : Hands-on experience with frameworks like -Selenium, Rest Assured, Appium, TestNG, JUnit.

✅ SDLC & Agile : Strong knowledge of software development life cycle (SDLC) and Agile methodologies.

✅ CI/CD Tools: Experience with Jenkins, GitLab CI.

✅ Performance Testing : Familiarity with tools like JMeter, LoadRunner.

✅ Problem Solving : Strong analytical and root cause analysis skills.

✅ Communication : Ability to collaborate effectively with cross-functional teams.

Good-to-Have Skills :

🔹 Oracle Financials : Fusion (SaaS) & Oracle Financials R12.

🔹 Strong functional knowledge of allied applications/modules :

• Fusion/R12 GL, AP, AR, Cash Management, FA, Interfaces & Integrations.
• Treasury Risk Management.

Key Responsibilities :

🔹 Test Automation & Framework Development : Design, develop, and maintain automated test frameworks.

🔹 Collaboration : Work closely with development teams to define and execute test strategies.

🔹 Regression & Quality Assurance : Conduct thorough regression testing and ensure high-quality releases.

🔹 Bug Tracking & RCA : Identify, record, and track defects while performing root cause analysis.

🔹 Mentorship : Guide and mentor junior SDETs, improving QA processes.

🔹 Process Optimization : Participate in code reviews and enhance testing methodologies.

🔹 Industry Awareness : Stay updated with the latest trends in software testing.

Zemoso Labs is a product studio offering innovation-as-a-service, with design, engineering, and growth services. Our clientele includes Fortune 500 companies, disruptive startups, and unicorns from around the world.

We have operations in India, U.S., Europe, and Canada, and we have created over $8 billion in value for our customers.

At Zemoso Labs, we see marketing as a compelling vehicle to ‌ leverage to help us and our clients grow exponentially. The ideal candidate for this role will not only be data-driven, but an experimentation-oriented approach to campaign management.

The ideal candidate will be a team player who can give direction to other members of the team, take abstract input from senior stakeholders to translate to action items and collaborate with direct co-creators like designers and subject matter experts. They must understand how to create a narrative around a brand and extend it to every asset we create. Ability to learn and scale quickly, and be unafraid to ask questions are must-haves.

RESPONSIBILITIES

• Meeting with internal stakeholders and clients to determine their goals and budget
• Advising clients and other stakeholders on costs, expectations, outcomes, and processes
• Brainstorming ideas for marketing campaigns and paid advertising
• Brainstorming with a team of digital marketers, such as SEO specialists, content marketers, designers, sales specialists, and web developers
• Creating and managing paid ads across LinkedIn, Twitter, Facebook, Google, media partners, programmatic, display, search, networks and more
• Monitoring and analyzing web analytics and campaign performance
• Defining campaign budgets, aligning campaign goals, and ensuring adherence to search optimization principles
• Identifying and presenting new avenues of paid advertising
• Utilizing demand-side RTP platforms to promote adverts and campaigns
• Ensuring a positive ROI on client spending and PPC ad campaigning
• Coordinate with a team of individual contributors to meet deadlines for launch dates

Must-haves:

• Basic familiarity with concepts of campaign management experience across paid, organic, and other marketing efforts across channels
• Analytical mindset with an ability to map data to insights
• Impeccable ability to do customer journey mapping to identify pain points
• Work across multiple time zones (US, US (CST), Canada) as needed
• Ability to learn, scale, and ideate
• Ability to ask the right questions and focus on “what does success look like?”
• Google, Hubspot, and LinkedIn certifications are a huge plus
• Internship in SEO or SEM or Campaign Analytics preferred

Benefits:

• Competitive salary
• Work from anywhere in India
• Learning and gaining experience rapidly
• Reimbursement for basic work-from-home setup
• Insurance (including a top-up insurance for COVID)

Who we are

With over $1.44 trillion of assets under management, Invesco is one of the world’s leading global investment management firms, headquartered in Atlanta, GA. Spreading across 26 countries and with over 8400 dedicated employees, we are driven by trust and care. As one of the world’s leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, explore your potential at Invesco.

Your Team

Intelliflo is a leading independent investment management firm seeking a globally minded individuals to become a part of the Digital Wealth team. You will have incredible opportunities for experimentation in this team, so before you submit your application, here are some other things you should know about the position:

Your Role

At the level of lead engineer, you are seen as a natural leader by your peers. You have a deep experience in designing and building secure, scalable, applications for the web using .Net, AWS and SQL - a background working in financial services at enterprise scale is preferred. You live our design and development methodologies, understand our business. You should have extensive knowledge on enterprise systems, security, development technologies within the Microsoft Stack, as well as excellent problem solving and troubleshooting skills

In this role you will be responsible for designing our global Digital Wealth platform product features , this includes core application functionality, API work as well as integrations with key partners. As one of the team's leaders, this person should be empowering our development team to make sound technical and architectural decisions. You will be accountable for quality of deliverables coming out of your squad and show ability to quickly learn and analyze complex system. This is a hands-on position, working in agile world on meaningful projects with a direct, immediate and visible impact to our key global clients.

To complete development activities required to meet business requirements. Development activities should be completed within expected delivery dates and should adhere to all Invesco development standards. The ability to communicate with project managers and other IT professionals is a must.

KEY RESPONSIBILITIES / DUTIES:

•               Gather and analyze information on existing business processes in order to make recommendations that seek to improve business systems and processes.

•               Analyze and document requirements for enhancements to systems and / or business processes. May involve investigation of third party vendors or systems.

•               Clearly document solutions and recommendations to business problems.

•               Review requirements and designs with relevant stakeholders to obtain agreement and sign off of proposals.

•               Create cost and time estimates along with project plans to enable prioritization and execution of work.

•               Complete all tasks related to development, unit testing, user acceptance testing, reporting and system implementation in accordance with the IT development life cycle.

•               Always conform to documentation, coding and quality standards as defined.

•               Maintain system support documentation for all supported applications, ensuring it is kept up to date.

•               Assist with necessary documentation and implementation plans in the promotion of code to production environments

•               Assist with regular system upgrades on third party applications by reviewing functionality changes (new/amended), system testing and updating of support documentation.

•               Communicate with project managers and management using clear, user-friendly terminology (emails, phone, meetings).

•               Must demonstrate a strong customer focused attitude and understand the fundamentals of customer service.

•               Work with peers to do unit testing and code review to ensure quality builds.

The Experience You Bring

·      8+ years technical leadership and architecture experience in software development

·      6+ years of ASP.NET, C#, HTML5, CSS3, JavaScript and SQL Server, AWS and Microservices

·      5+ years working in SQL-backed environments.

·      In depth knowledge of client side JavaScript frameworks like React and Redux

·      In depth knowledge of REST services(WCF, Web API, Microservices)

·      Solid work experience in building SaaS based products.

·      Experience and clear understanding of how to plan and execute within iterations and sprints

·      Experience working in an Agile/Scrum development process

·      Innovative, challenging programming work in the Microsoft stack, with SQL Server as a back end

·      Experience building for the web using C#, Bootstrap, Vue, AJAX, CSS, jQuery, REST and the latest technologies.

·      Ability to work independently with the knowledge and capability to come in and make an immediate impact

·      Experience working in a sprint-driven development process.

Technology we use:

Technology we use:

·      Web Apps built with .NET, using both WebForms and MVC

·      APIs built on .NET (C# / REST services)

·      SQL Server 2014

·      Cloud : AWS

·      UI: ReactJS

·      DevOps

Academic requirements

Any engineering degree from a top tier educational institution preferred

Android Developer, Gurgaon

About Hive  

Hive is the leading provider of cloud-based enterprise AI solutions to power the next wave of intelligent  automation. We offer a portfolio of best-in-class deep learning models, built with consensus-validated  training data sourced and annotated by our distributed workforce of more than 2 million contributors  globally. Hive's APIs enable use cases including automated content moderation, contextual advertising,  advertising and sponsorship measurement, document parsing, and more. We process billions of API requests  per month for many of the world's largest and most innovative companies.  

Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn  Capital, Jericho Capital, Bain & Company, Visa Ventures, and others. We have over 220 employees globally in our San Francisco and Delhi offices. 

About Role  

In order to execute our vision, we need to grow our team of best-in-class engineers. We are looking for  talented Android developers who will thrive in an autonomous engineering-driven environment. You will  take ownership of a product and have the ability to shape product direction.  

Responsibilities  

• Design and develop a delightful Android application for our users, with a focus on simplicity of use and high-performance  
• Write product-independent code and design modular APIs to be used across all of our products  
• Work across disciplines with team members from front-end, backend, design, and product  
• Help ensure we’re bug-free by writing unit-tests, and regularly communicating with our QA team  
• Actively participate in product decisions, ensuring we set reasonable development deadlines  

Requirements  

• Strong development skills with Kotlin/Java and the Android SDK  
• You have an understanding of MVP and / or MVVM  
• You understand the ins and outs of RESTful web services  
• You have experience developing, releasing, and maintaining Android applications on top of RESTful  APIs 
• You have fundamentals in OO-design, data structures, and problem solving 
• You have great communication skills and ability to work with others  
• You have experience shipping quickly and often, while still maintaining test coverage 
• You are a team player-no job is too small or too big!  

What you need to have:

About the job

Our goal

We are reinventing the future of MLOps. Censius Observability platform enables businesses to gain greater visibility into how their AI makes decisions to understand it better. We enable explanations of predictions, continuous monitoring of drifts, and assessing fairness in the real world. (TLDR build the best ML monitoring tool)

The culture

We believe in constantly iterating and improving our team culture, just like our product. We have found a good balance between async and sync work default is still Notion docs over meetings, but at the same time, we recognize that as an early-stage startup brainstorming together over calls leads to results faster. If you enjoy taking ownership, moving quickly, and writing docs, you will fit right in.

The role:

Our engineering team is growing and we are looking to bring on board a senior software engineer who can help us transition to the next phase of the company. As we roll out our platform to customers, you will be pivotal in refining our system architecture, ensuring the various tech stacks play well with each other, and smoothening the DevOps process.

On the platform, we use Python (ML-related jobs), Golang (core infrastructure), and NodeJS (user-facing). The platform is 100% cloud-native and we use Envoy as a proxy (eventually will lead to service-mesh architecture).

By joining our team, you will get the exposure to working across a swath of modern technologies while building an enterprise-grade ML platform in the most promising area.

Responsibilities

• Be the bridge between engineering and product teams. Understand long-term product roadmap and architect a system design that will scale with our plans.
• Take ownership of converting product insights into detailed engineering requirements. Break these down into smaller tasks and work with the team to plan and execute sprints.
• Author high-quality, highly-performance, and unit-tested code running on a distributed environment using containers.
• Continually evaluate and improve DevOps processes for a cloud-native codebase.
• Review PRs, mentor others and proactively take initiatives to improve our team's shipping velocity.
• Leverage your industry experience to champion engineering best practices within the organization.

Qualifications

Work Experience

• 3+ years of industry experience (2+ years in a senior engineering role) preferably with some exposure in leading remote development teams in the past.
• Proven track record building large-scale, high-throughput, low-latency production systems with at least 3+ years working with customers, architecting solutions, and delivering end-to-end products.
• Fluency in writing production-grade Go or Python in a microservice architecture with containers/VMs for over 3+ years.
• 3+ years of DevOps experience (Kubernetes, Docker, Helm and public cloud APIs)
• Worked with relational (SQL) as well as non-relational databases (Mongo or Couch) in a production environment.
• (Bonus: worked with big data in data lakes/warehouses).
• (Bonus: built an end-to-end ML pipeline)

Skills

• Strong documentation skills. As a remote team, we heavily rely on elaborate documentation for everything we are working on.
• Ability to motivate, mentor, and lead others (we have a flat team structure, but the team would rely upon you to make important decisions)
• Strong independent contributor as well as a team player.
• Working knowledge of ML and familiarity with concepts of MLOps

Benefits

• Competitive Salary
• Work Remotely
• Health insurance
• Unlimited Time Off
• Support for continual learning (free books and online courses)
• Reimbursement for streaming services (think Netflix)
• Reimbursement for gym or physical activity of your choice
• Flex hours
• Leveling Up Opportunities

You will excel in this role if

• You have a product mindset. You understand, care about, and can relate to our customers.
• You take ownership, collaborate, and follow through to the very end.
• You love solving difficult problems, stand your ground, and get what you want from engineers.
• Resonate with our core values of innovation, curiosity, accountability, trust, fun, and social good.

Job Description:

We need highly self -motivated individuals who believe in pushing boundaries and are constantly looking to achieve more. The key aspects involve:

1. Drive efforts to meet the current business development revenue and define requirements to support longer term revenue and margin growth.

2. Implements systematic processes for business development that includes a comprehensive view of the possible options that could be pursued, a uniform evaluation/scoring methodology to compare the alternatives, prioritisation of the options and implementation plans for the activities that will be engaged in.

3. Serves as a critical resource in working with IT, Customer Service and other teams to ensure harmony and explore new sources of revenue.

4. Nurturing lead throughout the sales cycle with the ultimate aim of converting the lead along with helping the lead identify value of the platform.

Additional skills:

5. Should have strong communication skills and excellent in drafting emails and attending calls. Ability to make presentations would be a plus.

6. Preferably has some SaaS sales experience or has experience in selling IT services.

7. Should have a solution oriented and consultative approach rather than running behind pushy sales.

8. Should be a pure team player and should be willing to grow together with the company and the team as one.

9. Should be comfortable giving online demos and presentations and if required, occasionally also visit potential clients offices for demos.

10. Should be flexible with work hours and should be open to talking to international customers.

11. Highly self motivated and energetic individuals, full of positive energy.

Fulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.

As a senior software engineer, you will work on our python based ORM and applications that scales to handle millions of transactions every hour. This is mission critical software and your primary focus will be building robust and scalable solutions that are easy to maintain.

In this role, you will be collaborating closely with the rest of the team working on different layers of infrastructure in an international environment. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product are important.

What You’ll Do:

• Own definition and implementation of API interfaces (REST and GraphQL). We take pride in our 100% open API with over 600 endpoints.
• Implement simple solutions to complex business logic that enables our merchants to manage financials, orders and shipments across millions of transactions.
• Build reusable components and packages for future use.
• Translate specs and user stories into reviewable, test covered patches.
• Peer review code and refactor existing code.
• Integrate with our eCommerce partners (Shopify, BigCommerce, Amazon), shipping partners (UPS, USPS, FedEx, DHL) and EDI.
• Manage Kubernetes and Docker based global deployment of our infrastructure.

Requirements We’re Looking for Someone With:

• Experience working with ORMs like SQLAlchemy or Django (2-3 years)
• Experience with SQL and databases (Postgres preferred)
• Experience in developing large server side applications and microservices
• Ability to create high quality code
• Experience with python testing tools (pytest) and test automation
• Familiarity with code versioning tools like GIT
• Strong sense of ownership and leadership quality
• Experienced in the tools of our web stack- Python, Celery, Postgres, Redis, RabbitMQ

Nice to Haves:

• Prior experience at a growth stage Internet/Software company
• Experience with ReactJS, Google Cloud, Heroku
• Cloud deployment and scaling experience

Are you passionate about content and social media? Would you like to put your creativity and knowledge into practice? Are you someone who can interview random people on the street and make it entertaining? Are you the one who is skilled at shooting, editing and making videos? Are you  a real digital addict that is available part time for a duration of 6 months? Are you currently in your bachelor's degree studying business or communications? 

Then our Social Media Specialist position might be just for you! We are looking for a hungry intern with a strong interest in digital and who is ready to give 110% in a fast-paced cross-functional work environment (remote). You are flexible, curious, entrepreneurial and do not shy away from responsibilities.

A few words about us: 

India's first disruptive EdFinTech start-up for pre-teenagers- Good Good Piggy is an online piggy bank and behavioral rewards platform...doubling up as an investment channel to build financially responsible children! 

What Would You Do During Your Internship

• Create engaging reels and tiktok (and/or outsource this effectively)for our social media platforms
• Help manage the day-to-day handling of all social media channels including LinkedIn, Facebook, Twitter, Instagram, and TikTok, adapting content to suit different channels
• Manage and facilitate social media communities by responding to social media posts and direct messages
• Research and evaluate the latest trends and techniques in order to recommend improvements to increase performance of our social media platforms.
• Creating entertaining, interesting and fun reels to help increase the reach, impressions and followers of our digital audience(s). 
• Writing and creating (video) content in English and Hindi.

What Do You Need To Succeed

• You live and breathe social media
• You are a fluent English speaker and possess outstanding copywriting skills
• You have an eye for video editing and shooting, and can design visuals for social media posts (Canva)
• You take initiative and are consistently proactive
• You have a creative mind, and you are a good organizer.
• You are highly organized and detailed-oriented
• You are a team player and able to work independently.
• You are a positive person, eager to learn and grow
• It’s a big plus if you’ve already had some hands-on experience running Social Media channels for another organization
• You are available 10 hours a week, and can respond to the deliverables assigned to you proactively 
• You are interested in working in an internationally oriented environment

What Would You Get

• Access to India’s fastest-growing Fin-tech network
• Lots of room for personal and professional development
• A tall stipend of Rs. 4500/ pm
• An international team and lots of banter! 
• Experience, and an opportunity to grow within and outside our company