Customer Support Specialist

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Sales Manager

Experience Level: 2+ years

Location: Bangalore

Job Description: As a Sales Manager in our Real Estate Division, you will be responsible for driving sales by following up on leads generated through our online campaigns, nurturing prospective clients, and guiding them through the property purchase process. Your primary goal will be to convert prospective leads into buyers by providing expert guidance, arranging site visits, showcasing properties of our clients, and closing sales, all while maintaining the unified communication which reflects the brands value and positioning.

Responsibilities:

Lead Follow-up &. Nurturing:

Timely reach out to leads generated through online campaigns via calls, emails, or messages. Maintain regular contact to build relationships and trust.

Client Engagement:

Understand client requirements, preferences, and budgets to engage rightly.

Property Site Visits:

Schedule and conduct property visits, showcase features and benefits of the property to prospective buyers promptly.

Sales Conversion:

Help clients through the sales process, negotiate terms, and close deals effectively.

Documentation & Coordination:

Assist clients with documentation and paperwork, and coordinate with internal teams and clients to ensure a smooth transaction.

Market & Product Knowledge:

Stay updated on different property listings, market trends, and competitors to provide accurate information and advice to customers.

Reporting:

Maintain detailed records of client interactions, follow-ups, and sales pipeline. Provide feedback to the management for overall strategy improvements on a regular basis.

Requirements & Qualifications

Educational Qualification:

Bachelor's degree in Business / Marketing.

.

Key Skills:

o Excellent communication and interpersonal skills

o Strong negotiation and convincing abilities

o Self-motivated and target-driven mindset

o Ability to work independently and as part of a team

Additional Requirements:

o Valid driving license and willingness to travel for site visits

o Willingness to work on weekends

o Ability to handle multiple leads and prioritize effectively

Compensation & Benefits

Competitive salary as per industry standards

Attractive commission structure based on sales performance

Opportunities for career growth and professional development

Be part of a dynamic and fast-paced team

HUMAN HEROES MANAGEMENT SERVICES PVT. LTD.

JOB DESCRIPTION

Job Title: Business Development Executive:

We are looking for a Business Development Executive to join our team at at Human Heroes Management Services Private Limited. The role requires identifying new business opportunities, building long-lasting client relationships, and driving revenue growth. The ideal candidate for this role must have a passion for sales, excellent communication skills, and a proven record of closing deals.

Key Responsibilities:

Identify and approach potential clients to generate leads and drive sales growth.

company Hunting, company Enplanement, company Tie-Ups.

Present and promote products or services to prospective customers.

Maintain strong relationships with existing clients and motivate them to repeat business.

Prepare and deliver sales pitches tailored to client needs.

Achieve monthly and quarterly sales targets.

Stay informed on market trends and competitor activities.

Collaborate with internal teams (recruitment, training, consulting) to deliver solutions

Prepare reports on sales performance and client feedback.

Build relationships with clients, understand their HR needs, and provide solutions.

Develop and pitch customized HR solutions to potential clients.

Conduct market research to stay updated on industry trends and competitors.

Meet sales targets and contribute to revenue growth.

We’re Hiring: Relationship Manager – Retail Sales 🌟

📍 Locations: Mumbai | Ahmedabad

🕒 Mon–Sat | ⏰ 10 AM – 6:30 PM

🎓 Qualification: Graduate | 💼 Exp: 1–5 yrs

🔹 Key Responsibilities:

✨ Drive client acquisition & achieve GWP sales targets

🤝 Manage & grow a network of 40–45 insurance agents

📊 Provide accurate quotations & close policy sales

🎯 Ensure 100% monthly GWP target achievement

💬 Build & maintain strong client & agent relationships

📋 Prepare daily/weekly MIS & ensure process compliance

💡 Skills Required:

📚 Insurance product knowledge

🗣️ Excellent communication & relationship management

⚡ Leadership & business acumen

🎁 Benefits:

💰 Competitive salary & incentives

🎓 Training & professional growth opportunities

🩺 Insurance coverage (GTL)

🤝 Supportive, growth-oriented work culture

Job Summary:

We are seeking a skilled and detail-oriented Performance Test Engineer with hands-on experience in Apache JMeter and Micro Focus LoadRunner. The ideal candidate will be responsible for planning, designing, scripting, executing, and analyzing performance tests to ensure applications meet performance requirements and SLAs.

Key Responsibilities:

• Design and develop performance test plans, test scripts, and test scenarios using JMeter and LoadRunner.
• Execute load, stress, endurance, and spike tests on web-based and client-server applications.
• Analyze performance test results and provide recommendations for performance tuning and improvements.
• Work closely with development, QA, and infrastructure teams to identify bottlenecks and performance issues.
• Monitor and collect performance metrics (CPU, memory, throughput, response time, etc.).
• Automate performance test scripts where applicable.
• Prepare detailed test reports and present findings to stakeholders.
• Contribute to capacity planning and forecasting based on performance testing data.
• Maintain and manage performance testing environments and test data.

Required Skills & Experience:

• 3+ years of hands-on experience in performance testing.
• Strong expertise in Apache JMeter and LoadRunner (VuGen scripting, Controller, Analysis).
• Experience with analyzing server logs, monitoring tools (e.g., Dynatrace, AppDynamics, Grafana, etc.).
• Solid understanding of web technologies (HTTP, REST APIs), protocols, and networking concepts.
• Proficient in scripting languages (Java, JavaScript, C, or Python) for test automation.
• Familiarity with CI/CD tools (e.g., Jenkins, Git, Maven) and integrating performance tests into pipelines.
• Good understanding of relational databases and ability to write SQL queries.
• Experience in Agile/Scrum environments.

Preferred Qualifications:

• Certifications in performance testing tools (e.g., Micro Focus LoadRunner Certification).
• Knowledge of cloud platforms (AWS, Azure, GCP) and experience testing cloud-native applications.
• Experience in testing microservices and containerized applications (Docker, Kubernetes).

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Ability to work independently and as part of a cross-functional team.

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

We are seeking an experienced Data Scientist to join our data-driven team. As a Data Scientist, you will work with large datasets, apply advanced analytics techniques, and build machine learning models to provide actionable insights that drive business decisions. You will collaborate with various teams to translate complex data into clear recommendations and innovative solutions.

Key Responsibilities:

• Analyze large datasets to identify trends, patterns, and insights that can inform business strategy.
• Develop, implement, and maintain machine learning models and algorithms to solve complex problems.
• Work closely with stakeholders to understand business objectives and translate them into data science tasks.
• Preprocess, clean, and organize raw data from various sources for analysis.
• Conduct statistical analysis and build predictive models to support data-driven decision-making.
• Create data visualizations and reports to communicate findings clearly and effectively to both technical and non-technical teams.
• Design experiments and A/B testing to evaluate business initiatives.
• Ensure the scalability and performance of data pipelines and machine learning models.
• Collaborate with engineering teams to integrate data science solutions into production systems.
• Continuously stay updated with the latest developments in data science, machine learning, and analytics technologies.

Responsibilities:

> Collaborate on high-quality web applications using PHP (Laravel) and frontend frameworks like ReactJS/VueJS.

> Assist in designing secure RESTful APIs and conduct API testing with tools like Postman.

> Contribute to test case creation and maintenance (PHPUnit/FeatureUnit).

Work within an Agile environment, participating in sprint activities.

#Requirements:

> 1 to 2 years of Full Stack development experience with a focus on PHP (Laravel).

> Strong understanding of RESTful API design and frontend technologies.

> Excellent communication skills and ability to work collaboratively in a team.

> Familiarity with version control (Git) and JIRA software.

> Analytical mindset and problem-solving skills.

> Experience with 3rd party integrations and payment gateways.

#Experience_ Required : 1 to 2 Years

#Location : Indore (WFO)

Key Responsibilities

• Primarily responsible for the design, development and testing of LTE features for small cell system being developed by Mavenir
• Software development (code & test) of their modules with no supervision. Ability to do high level design and review low-level design/code.
• Accurate estimation of their work.
• Participate in architecture discussions.
• Adherence to development process and quality metrics.

Job Requirements

• Good understanding of 5G,  LTE and/or UMTS standards.
• Knowledge of 3GPP NR, EUTRAN procedures.
• Knowledge on any of the protocols like RRC, MAC, RLC, LTE/NR L3/L2 protocol stacks.
• Knowledge of RRM, Tr069 interface, NETCONF, YANG.
• Experience of developing UNIX/Linux applications.
• Excellent knowledge of C, data structures and operating systems.
• Knowledge of Network virtualisation concepts will be a plus.
• Experience of any of the following would also be an advantage: IP Networks and Protocols, SCTP, MTP3, M3UA, SS7, SCCP, HNBAP, RUA, RANAP, S1AP, GTP
• Good knowledge of any of version control system like SVN, MKS, clearcase.
• Good team player with knowledge of Agile methodology will be a plus

Job Role : Audit Analytics – Need from Non Banking domain

Job Location : Gurgaon / Mumbai / B’lore

• Understanding of business processes and potential risk scenarios.
• Ability to conceptualize appropriate logic for analyzing potential risk scenarios
• Ability to understand requirements clearly and to be flexible in learning new data sources and technologies, meeting tight deadlines, and delivering quality reports for auditors.
• Maintain strong client focus by building positive relationships with clients, scheduling, conducting and presenting on key client meetings.
• Should be able to write/optimize complex scripts in the technology of expertise. Should be able to review results and identify false positives basis business understanding
• Should be a self-starter and eager to tackle business problem using experience and skills
• Play a key role in the development of less expert staff through mentoring, training and advising.
• 30% Travel in India and Overseas, if required
• Excellent communication skills and willingness to stretch and multi-task
• May be assigned on a project on a long term basis.
• Responsibilities include managing projects involving audit analytics and continuous control monitoring.
  • Understanding of business process (Accounts Payable, Revenue, Fixed Asset, Inventory, MJEs) from analytics requirements
  • Understanding of ERPs (SAP\ JDE\ Oracle\ Concur etc.) – Techno Functional side (Tables and Reports)

Qualifications

Minimum qualifications

• Preferred Post Graduates– MCom\ MSc (IT)\ MBA (IT)\ BE
• Years of experience in related field of Audit\ Business \ Financial analytics (Non-banking).
• Working knowledge of analytical / BI tools –

• ACL, SQL / R / Python, Alteryx – Should have any 2 or more
• VBA, Power BI / Tableau / QlikView
• GRC Solutions, AWS/Azure cloud based analytical solutions – Good to have

• Have worked on data analytics support work either as tool implementation, automation of control or MIS development