Customer Support Specialist

Job Title: Technical Trainer

skills: JAVA

Experience: 3-4years

Packages: 3lacs-7lacs

Location: Coimbatore

We are looking for a motivated and results-driven Pan India Female Business sales Consultant Executive to join our team. The successful candidate will be responsible for reaching out to potential customers to provide information about our services and handle any inquiries. The ideal candidate should have excellent communication skills, particularly in English, Hindi & Bengali .

Key Responsibilities

Give a calls to potential customers to introduce products/services.

Deliver scripted presentations and answer questions about our offerings.

Identify customer needs and suggest appropriate services.

Maintain records of calls, including customer information and call notes.

Follow up on customer inquiries to ensure satisfaction and promote repeat business.

Meet daily, weekly, and monthly call targets.

Requirements

Female Business Consultant

Fluent in English (verbal and written communication).

Proven experience as a Business Consultant, or similar role.

Ability to handle rejection and remain positive.

Basic computer knowledge (CRM systems, MS Office).

Preferred Skills

Experience in sales or customer service.

Knowledge of additional languages is a bonus.

Strong listening and problem-solving skills.

If you’re passionate about engaging with customers and helping them discover our products

Mode of work - work from office 

Job Type- Full Time

Place- Kolkata/ Salt Lake Sec- ll

Do you have a keen sense of programming, the ability to write efficient code? Do you want to be part of a deep-tech startup that provides an excellent career path, work environment, and opportunities to work in the latest software technologies? Have you demonstrated your Software Skills already either in your School, College, or at current work? Are you a passionate Software Engineer? If so, please apply.

The Candidate and Skills

• Strong programming capabilities irrespective of the language and infrastructure used
• Strong understanding of Cloud Architecture, Networking Concepts, Databases
• Full Stack Programming. Python, PHP, Javascript, Node JS, and CSS
• Ability to write efficient optimal code with minimum guidance
• Software Product Architecture implementation and optimization
• Attitude and Skills matter more than the number of years of experience
• Freshers are welcome only if they can showcase strong programming skills in the interview process

Job Description

• Be part of a strong team of a growing Startup in Deep Tech in Health Care IT
• Develop product features, SaaS and Mobile Application
• Develop Backend features including Database Structuring and Real-Time Data Processing
• Develop Machine Learning and AI in Healthtech Space

About Us

• zMed Healthcare Technologies Pvt Ltd is a high technology firm, engaged in the development of hardware and software solutions for Healthcare
• zMed is our product, hardware and software-based enterprise solution for critical care, ICU Automation, data intelligence, and analytics
• We are a fast-growing start-up with customers that are leading healthcare providers in India

• Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms.
• Execute our visual strategy and calendar to be deployed across all digital channels.
• Work with our copywriter to conceptualize compelling designs that increase the brand's overall reach, engagement, and conversions to sales.
• Work on design collaterals like social media creatives, videos, infographics, blog & amp; web banners, emails, landing pages, etc.
• Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone.
• Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards.

• 3 - 5 years of experience designing digital content and marketing collaterals, with a good portfolio of work.
• Has a clean visual design sense with good conceptual, typography, grid, and illustration skills.
• Animation and video editing skills will be an added advantage, but not mandatory.
• Can work independently and in a team to manage multiple projects and aggressive deadlines.
• Ability to work in a fast-paced environment with high volumes.
• Exceptional attention-to-detail.
• Must be proficient in Adobe Creative Suite.
• Understand competitive and best-in-class design practices for digital content.
• Ability to uncover digital design trends and implement them wherever required.