Telesales Executive

Designation: Project Manager

Location: Bangalore (Hybrid)

Reports to: Co-Founder & CBO

About the Role

We are looking for a driven and detail-oriented Project Manager to lead the execution of high-impact digital product initiatives for our clients. This is a high-ownership role that demands end-to-end accountability — from scoping and planning to execution and delivery. You'll work closely with cross-functional teams to ensure projects are delivered on time, with high quality and measurable business outcomes. If you're someone who thrives in fast-paced environments, brings structure to ambiguity, and leads with clarity and data, we’d love to connect.

Key Responsibilities

• Act as the single point of accountability for end-to-end project execution — ensuring on-time, high-quality, and profitable delivery of digital product solutions across strategy, design, and development.
• Collaborate closely with internal teams (design, engineering, research) and client stakeholders to translate project objectives into actionable plans with clear timelines, milestones, and deliverables.
• Define and manage project scope, resourcing, dependencies, budgets, and risks — proactively identifying and mitigating potential blockers.
• Bring clarity and structure to execution by setting up robust documentation, operating rhythms, and tracking mechanisms; ensure timely communication of progress, challenges, and escalations to leadership and clients.
• Drive project governance through weekly health reviews, accurate status reports, and rigorous issue/risk tracking with defined accountability.
• Own the quality of delivery — ensure alignment of deliverables with project goals, client expectations, and internal benchmarks for innovation and excellence.
• Make data work for you — use structured data and reporting to surface insights, enable decision-making, and identify areas of improvement.
• Lead with influence, not authority — foster alignment and collaboration across multidisciplinary teams in a fast-paced, often ambiguous environment.
• Embrace a problem-solving mindset — proactively drive solutions to cross-functional execution challenges, and be comfortable navigating trade-offs.
• Contribute to internal IP and process improvements that enhance delivery maturity and scalability across projects.

Requirements

• 5–8 years of experience in project management, with a proven track record of driving end-to-end execution of complex digital or technology projects.
• Prior experience in a service-based or consulting environment, managing external client stakeholders and internal cross-functional teams.
• Strong understanding of digital product development lifecycle — from strategy to design to engineering execution.
• Demonstrated ability to manage project scope, budgets, timelines, and risks with a high sense of ownership and accountability.
• Proficiency in project management tools such as Jira, Asana, Trello, or ClickUp; comfort with setting up and customizing workflows, reports, and dashboards.
• Strong analytical mindset — ability to work with data, identify trends, generate insights, and support decision-making through structured reporting.
• Excellent written and verbal communication skills — capable of simplifying complex ideas, aligning diverse stakeholders, and presenting with clarity to clients and leadership.
• Ability to work in a fast-paced environment, manage competing priorities, and stay composed under pressure.
• Hands-on, detail-oriented, and structured — someone who can bring method to chaos and drive clarity in ambiguity.
• A natural collaborator and influencer — able to build trust, motivate teams, and drive alignment without direct authority.
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Good to have:

• Experience in managing digital transformation, innovation-led, or customer experience focused projects.
• Exposure to product strategy, UX research, or agile software development practices.
• Certification in PMP, PRINCE2, or Agile methodologies is a plus, but not mandatory.

About Thence

Thence is a product innovation and digital design firm that partners with ambitious companies to reimagine digital experiences. We offer end-to-end solutions — from product strategy and experience design to full-stack development — helping our clients launch, scale, and transform digital products. With a focus on design excellence, measurable impact, and deep collaboration, we take pride in building solutions that users love and businesses value.

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• 3-7 years of experience of professional experience with proven track record of designing world class products
• A stunning portfolio with detailed case studies
• Focused on the customer and has experience using design research methodsto learn about the customer
• You love to solve problems, have an entrepreneurial spirit, and are always up for a challenge. Ready to work in an agile environment and willing to try new things all the time
• Being able to think about product strategy at a high level and clearly break it down into design deliverables
• A good grasp of the UX methodology and lifecycle across all major channels and platforms
• Assume full responsibility for the design process and participate in it as an independently led member of a design team
• Strong aesthetic sense and attention to detail; Excellent knowledge of clean user interface design and Prototyping skills
• Should be well versed in best practises while designing in Figma and design to developer hand-off
• Strong command over developer guidelines across platforms and web
• Capable of gaining trust and managing your peers in order to provide a satisfying experience with the product

About Jeeva.ai

At Jeeva.ai, we're on a mission to revolutionize the future of work by building AI employees that automate all manual tasks—starting with AI Sales Reps. Our vision is simple: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." We’ve created a fully automated SDR using AI that generates 3x more pipeline than traditional sales teams at a fraction of the cost.

As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $1M ARR in just 3 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence.

As we continue to scale, we're looking for mid-senior Full Stack Engineers who are passionate, ambitious, and eager to make an impact in the AI-driven future of work.

About You

• Experience: 3+ years of experience as a Full Stack Engineer with a strong background in React, Python, MongoDB, and AWS.
• Automated CI/CD: Experienced in implementing and managing automated CI/CD pipelines using GitHub Actions and AWS Cloudformation.
• System Architecture: Skilled in architecting scalable solutions for systems at scale, leveraging caching strategies, messaging queues and async/await paradigms for highly performant systems
• Cloud-Native Expertise: Proficient in deploying cloud-native apps using AWS (Lambda, API Gateway, S3, ECS), with a focus on serverless architectures to reduce overhead and boost agility..
• Development Tooling: Proficient in a wide range of development tools such as FastAPI, React State Management, REST APIs, Websockets and robust version control using Git.
• AI and GPTs: Competent in applying AI technologies, particularly in using GPT models for natural language processing, automation and creating intelligent systems.
• Impact-Driven: You've built and shipped products that users love and have seen the impact of your work at scale.
• Ownership: You take pride in owning projects from start to finish and are comfortable wearing multiple hats to get the job done.
• Curious Learner: You stay ahead of the curve, eager to explore and implement the latest technologies, particularly in AI.
• Collaborative Spirit: You thrive in a team environment and can work effectively with both technical and non-technical stakeholders.
• Ambitious: You have a hunger for success and are eager to contribute to a fast-growing company with big goals.

What You’ll Be Doing

• Build and Innovate: Develop and scale AI-driven products like Gigi (AI Outbound SDR), Jim (AI Inbound SDR), Automate across voice & video with AI.
• Collaborate Across Teams: Work closely with our Product, GTM, and Engineering teams to deliver world-class AI solutions that drive massive value for our customers.
• Integrate and Optimize: Create seamless integrations with popular platforms like Salesforce, LinkedIn, and HubSpot, enhancing our AI’s capabilities.
• Problem Solving: Tackle challenging problems head-on, from data pipelines to user experience, ensuring that every solution is both functional and delightful.
• Drive AI Adoption: Be a key player in transforming how businesses operate by automating workflows, lead generation, and more with AI.

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

Job Responsibilities

• Manage a team of talented engineers and oversee daily execution
• Work with product managers in planning sprints and task estimation
• Remove roadblocks for teams and increase delivery velocity
• Provide technical leadership to the team
• Be Technical SME in client meetings
• Be a stickler for code quality, test coverage
• Coach and grow engineering team

To be successful in this role, you need to have/be:

• Proven track record in managing engineering teams and delivering quality products.
• Experience in Ruby on Rails, React JS tech stacks
• Experience in building high performance web applications/APIs
• Top notch analytical/problem solving/debugging skills
• Should have proven ability to build, lead and develop a team
• Strong communication skills with the ability to clearly articulate needs as well as provide the team with a clear overview of the priorities
• Excellent verbal, analytical, organizational, and written skills

If this sounds like the right career opportunity for you, we’d be happy to connect and discuss further!

About us

Join the fastest growing health benefits platform in India. ekincare is a Series A funded startup, Operating in one of the few industries with tailwinds from COVID-19.We are at the intersection of health & insure-tech, targeting South East Asia’s multi-billion dollar corporate health   benefits   market . 

Trusted by Fortune 500 companies, ekincare’s patent-pending preventive, predictive and personalized  platform,  helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees’ engagement.

Recognized for our innovations by NASSCOM (10 most innovative start-ups), Aegis Graham Bell Awards (Most innovative enterprise app) and named as the best "Healthy Workplace Brand" in the IHW Summit.

We are proud of Creating a state of the art digitization AI, that unlocks a whole new world of healthcare data, that forms the core of our recommendation engine (https://www.ekincare.com/blog/using-ai-machine-learning-to-digitize-health-records-d5c34451-1176-4f8b-a8f9-204c046ec30e" target="_blank">click to know how)
For more details about us please visit http://www.ekincare.com/" target="_blank">www.ekincare.com

What we offer in return is the opportunity to join a talented team of bright people and to also enjoy:

• 5-day work week, leave policy covering various work time off benefits including maternity and    paternity leave benefits.
• Premium Group medical Insurance for the employee and 3 dependents, personal accident insurance coverage, life insurance coverage.
• Access to ekincare app with all the free access to the features like Annual Health checkup, Covid screening and test, online doctor consultation, Gym access and many more.

ekincare is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity status.

Referral Request : If this is not for you, perhaps you have a friend who would be a perfect fit. Please share them this job link. Thanks!

Headquarters : Gurgaon, Haryana

Year founded : 2015

Work Location : Gurugram

Job Description –

Job Role - Software Developer Frontend

Key Capabilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Knowledge of isomorphic React is a plus  

If you think you are one of them then please reply with your interest and we will take your candidature ahead for the next level of evaluation. Below information would be appreciated more:

Current CTC:

Expected CTC:

Notice Period:

Update Resume: please attach

Looking forward to taking you to the next level of technology.