Customer Relations Executive

We’re Hiring: Customer Care Executive (Inbound Process)

📍 Ahmedabad | 🗓️ 6 Days | 💼 Exp: 0–5 yrs | 👩‍🎓 Freshers Welcome

✨ What You’ll Do:

📞 Handle inbound calls & emails

🤝 Resolve complaints & ensure satisfaction

💡 Guide customers with service info

📝 Maintain accurate documentation

✨ What We Need:

🎓 Graduate / PG (any field except Engg.)

🌐 Fluent in English, Hindi & Gujarati

🗣️ Strong verbal & vocal English skills

🏆 Right attitude, loyal & long-term vision

Required Qualifications:

• Bachelor’s or Master’s degree in Electronics Engineering, Computer Engineering, Computer Science, or a related field.
• 5+ years of experience in developing test frameworks and automation for Android-based infotainment systems.
• Minimum 2+ years of C++ development experience with exposure to Android’s HAL.
• Proficiency in programming languages such as Java, C++, and Python.
• 1+ years of experience in Android application development.
• Strong understanding of Android Automotive System and Android Framework.
• In-depth knowledge of different Android components, including Services, Activities, Broadcast Receivers, and Content Providers.
• Strong understanding of embedded systems architecture and RTOS concepts.
• Familiarity with hardware interfaces such as I2C, SPI, UART, CAN, etc.
• Experience with version control systems (e.g., Git), CI/CD tools (e.g., Jenkins, GitLab CI), and project management tools (e.g., JIRA).
• Excellent problem-solving and debugging skills.
• Mentoring skills to support and guide less experienced team members.
• Excellent communication skills for effective interaction with stakeholders and clients.

Who We Are:

QuitSure, a digital therapeutic, is the no.1 quit smoking app in the world, with over 3 million downloads. Its program has the highest quit rate (71%) for smoking based on the clinical trials. We are founded by alumni of IIT, IIM, and Stanford University. Our mission is to get 1 million smokers smoke-free in the next one year. Do take a look at our website: https://www.quitsure.app to learn more about what we do and how it works. We are well funded, and based in Mumbai. This is a remote job.

Here is a brief presentation with an overview about QuitSure. Please navigate to the link to know more about us: QuitSure Overview

How to Apply:

Please fill out and submit this form to officially apply for this role:

https://forms.gle/uHM4svuS17sMPXsq8 

About the Role

We are looking for a highly skilled AEO (Answer Engine Optimization) / Geo Consultant with a deep understanding of Semantic SEO, entity-based optimization, and LLM-oriented content structuring. If you’re someone who understands how search engines and modern AI models interpret, associate, and recommend brands—especially in sensitive YMYL spaces—this role is for you.

You will play a key role in strengthening QuitSure’s authority as a global leader in smoking cessation, ensuring that both search engines and large language models recognize, retrieve, and recommend our content accurately and consistently.

What You Will Do

1. Entity Management & Knowledge Graph Optimization

• Strengthen the association between QuitSure and Smoking Cessation Authority across Google’s Knowledge Graph and other semantic databases.
• Build, refine, and optimize entity relationships to improve brand visibility and trust signals across AI and search ecosystems.
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2. Content Re-Architecture for LLM Citability

• Conduct deep audits of existing websites and knowledge content.
• Restructure and rewrite pillars/clusters to maximize “citability” for LLMs, optimizing for RAG (Retrieval-Augmented Generation) systems.
• Ensure content is authoritative, structured, and contextually rich for AI retrieval.
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3. Co-Occurrence & Entity Co-Mention Strategy

• Develop strategies to increase brand co-occurrence with top-tier medical, scientific, and clinical entities across the web.
• Identify opportunities for authoritative contextual mentions in trusted sources, databases, and semantic environments.
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4. Measurement & Reporting

• Build frameworks and dashboards to measure.
• AI-driven brand mentions
• AI recommendation frequency
• Sentiment associated with QuitSure in LLM-generated responses
• Use these insights to guide ongoing optimization and authority-building.
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Requirements

Must-Have Experience

• 3+ years of hands-on SEO experience with a clear transition from keyword-based SEO to Semantic SEO, Entity Optimization, and Answer Engine Optimization.
• Demonstrated expertise in building and optimizing entities using Schema.org, structured data layers, and linked data—not just basic schema markup.
• Strong understanding of how LLMs process, retrieve, and synthesize information, including embeddings, RAG systems, semantic clustering, and context windows.
• Experience working in YMYL (Your Money, Your Life) categories, especially Health & Wellness.
• Understanding of how to build credibility, safety, and authority in YMYL content without triggering AI safety warnings or refusals.
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Preferred Skills

• Experience with tools like InLinks, WordLift, Kalicube, or other entity-based SEO platforms.
• Knowledge of E-E-A-T frameworks and medical content compliance.
• Familiarity with NLP techniques (co-occurrence analysis, topic clustering, entity salience scoring).
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Who We’re Looking For

You are someone who:

• Thinks beyond search engines—towards AI engines.
• Understands that modern SEO is about systems thinking, semantic alignment, and authoritative presence across the web.
• Is excited about shaping how AI models perceive, cite, and recommend QuitSure as a global thought leader in smoking cessation.
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What We Offer

• Competitive salary
• Flexible working arrangements
• Opportunity to work on innovative and impact driven products
• Directly working with founders

Looking forward to connecting with you. Hope you are excited about being part of this high-impact organisation.

🔹 Role: Account Assistant

📍 Location: HSR Layout, Bangalore

📅 Experience: 1–2 years (Post Qualification)

🎓 Education: Graduate / CA-Intermediate

🏢 Company: Pocketly – A Fintech Startup

What We’re Looking For

We are looking for a driven and detail-oriented Account Assistant to join our finance team. If you're a quick learner, self-starter, and ready to grow with a dynamic fintech company, we'd love to meet you.

Key Responsibilities

Oversee day-to-day financial operations, including payroll, invoicing, and transactions.

Ensure timely tax compliance (GST, TDS, and related filings).

Coordinate with payroll consultants for payroll processing and statutory compliance.

Assist in preparing financial reports, including financial statements and MIS reports.

Support the implementation of new accounting policies, standards, and procedures.

Maintain confidentiality while handling sensitive financial data.

Manage day-to-day accounting tasks efficiently and accurately.

Adapt to a variety of operational tasks and responsibilities based on business needs.

Contribute to team goals by delivering timely and accurate outputs.

Requirements & Skills

Graduate or CA-Intermediate with 1–2 years of post-qualification experience.

Proficiency in Microsoft Excel and Microsoft Office.

Working knowledge of Tally ERP 9 is an advantage.

Strong attention to detail and a proactive attitude.

Excellent organizational and time management skills.

Strong sense of responsibility, accountability, and confidentiality.

Interested candidates can apply

Job Description

POSITION: Quality Assurance Automation Analyst

DESCRIPTION:

The Quality Assurance Automation Analyst works with the QA staff to perform Quality Assurance Automation planning, application testing and developing scripts using established automated testing tools before and after production implementation. Focus on creating test scripts, and frameworks and executing functional, regression and end-to-end automated scripts for products' front-end and back-end applications. This role is responsible for executing the automated regression tests before release and on demand. The candidate should be willing to step into a Manual QA role and perform Manual Testing on a need basis.

RESPONSIBILITIES:

• Accountable for the Quality Automation planning and testing of the application for the assigned projects.
• Performs timely reporting of planning and testing efforts.
• Develop and maintain automated scripts for all product testing using Selenium WebDriver with Java implementation. 
• Develop manual and automated test cases/scripts.
• Able to shift between Automation and Manual Testing tasks on a need basis.
• With support from QA staff and the configuration team, writes and executes test cases for the projects assigned.
• Achieves and maintains excellent content knowledge of assigned products.
• Perform daily; weekly, monthly and on-demand execution automated regression tests.
• Identify and document issues found in modules and products during automated regression to assist with easy recreation.
• Communicate daily and weekly progress.
• Collaborates with management to continuously provide input to improve the QA process.
• Performs other duties as assigned.

REQUIREMENTS:

• Minimum of 3-5 years of experience in software testing with 2-3 years of experience in developing automation scripts using Selenium Web Driver.

• Saas industry experience is preferred

• Experience in developing Automation Frameworks from scratch. 

• Strong in Java programming (Core JAVA) 

• Experience using Selenium Grid is preferred.

• Good knowledge of Web Services.

• Working knowledge of web technologies including basic knowledge HTML, CSS, JavaScript, and DOM

• Experience in QA Methodologies - Agile preferred

• Experience in analysing requirements & create Test scenarios.

• Knowledge of Defect Management Process & Defect lifecycle.

• Working knowledge of Test Management Tool.

• Working knowledge of database (e.g. MySQL).

Founded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs.

We are seeking an experienced Senior Graphic Designer and Animator to join our creative team. The successful candidate will be responsible for creating and designing high-quality visual content for a range of media platforms, including social media, website, and print media. This role will require advanced skills in graphic design, animation, and video editing.

Responsibilities:- 

• Develop and execute creative concepts for various media platforms, including social media, website, and print media
• Create and design visual content, including but not limited to graphics, illustrations, infographics, and animations
• Produce video content, including storyboard creation, video editing, and motion graphics design
• Collaborate with cross-functional teams, including marketing and content teams, to ensure visual content aligns with brand standards and messaging
• Stay up-to-date with the latest design and animation trends and technologies
• Manage and prioritize multiple projects with tight deadlines and deliver high-quality work.
• Knowledge of Colour Layout, Palette, and Graphic Designing
• Handling a team

Requirements & Skills:-

• Bachelor's degree in Graphic Design, Animation, or related field
• At least 5 years of professional experience in graphic design, animation, and video editing
• Proven track record of successfully leading and managing a team of 2-3 individuals.
• Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, After Effects, and Premiere Pro
• Strong portfolio showcasing a range of graphic design and animation skills
• Excellent communication and collaboration skills
• Ability to manage and prioritize multiple projects with tight deadlines
• Strong attention to detail and a commitment to producing high-quality work

If you are a talented Senior Graphic Designer and Animator looking to join a dynamic creative team, we encourage you to apply for this exciting opportunity.

our responsibilities will include:

• Creating and executing a strong performance marketing strategy & execution plan
• Developing and managing digital prospecting and remarketing campaigns
• Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
• Identifying and testing new channels to continue to meet or exceed established critical metrics
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results.

• Good hands-on experience in manual testing areas; systems, Integration, and end to end.
• Experience in test phases varying from requirement review, and test case creation through to specific execution, regression, user acceptance
• Experience in basic test reporting & strong defect management
• Experience in the use of a range of testing tools, e.g. Mantis, Jira, TestLink, etc.
• Hands-on experience in Automation Testing tool Selenium WebDriver
• Experience or Involved in using Automation Framework (Keyword, data-driven or hybrid, Cucumber)
• Strong in coding/scripting languages e.g. Java, VBScripts, or C#
• Strong Testing process concepts and overall testing lifecycle
• Able to assess/analyze Requirements and do automation feasibility study
• Preparing Test Environment to execute the test cases
• Analysing/Review the automated test scripts prepared by team members
• Executing automated test Cases in batch mode and reporting results to team/stakeholders