
About the company
Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.
About the role
The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.
Location
Noida, India
Roles and responsibilities
- Keep abreast with Extramarks latest offerings and best practices
- Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
- Maintain and strengthen relationship with existing customers
- Collaborate with the support team (technical and academic) to address customer queries
- Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Harnessing relationships to generate leads from referrals to maximize our profits.
- Ensuring a good renewal rate of the subscribed packages
- Retain customers who raised an issue for refund/cancellation
Selection process
There are two rounds for the selection process:
➢ PI - 1st Round
➢ PI - 2nd Round
Expectation
- B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
- Excellent interpersonal and communication skills

About Extramarks
About
Extramarks Education India Private Limited
Extramarks is leading the Education Technology sector in India by providing 360⁰ education support to learners through new age digital education solutions. These solutions are used by schools in class room for imparting education and by students at home to make learning easy and effective. Keeping pace with globalization and technology in education, Extramarks empowers young learners to step in with the latest technology and have anytime-anywhere access to quality learning. In a very short period, Extramarks has become extremely popular among schools and students. More than 8000 schools use digital learning and technology solutions of Extramarks across India, Singapore, Kuwait, UAE and South Africa.
Extramarks Learning App allows students to learn at home at their own pace and space and provides complete educational support eliminating the need of a tutor. The three pronged pedagogical approach of Learn, Practice and Test ensures better learning outcomes for students. All concepts are first explained in an easy to learn manner with the help of rich media then the students are allowed to practice the concept. Virtual Practicing modules and Q&A allow the retention of knowledge that is tested on a robust teaching platform to identify the learning gaps.
Extramarks is currently in the process of scaling up rapidly the entire technology workforce, by hiring experienced professionals with unique skill who stretches from strategy to execution. Extramarks is driving student learning through data driven techniques by providing personalized learning recommendations to the students. Apart from such customer facing innovations, we are also implementing internal operational excellence solutions through similar data driven approaches. It is a once in a lifetime opportunity to join Extramarks and help change the face of education in India.
Connect with the team
Company social profiles
Similar jobs
Job Title: Marketing Manager
Location: Remote
Job Type: Full-time
Company Description:
We are a fast-growing digital marketing agency providing services to small and medium-sized businesses. Our team is passionate about helping clients achieve their marketing goals through creative strategies and effective implementation. As a fully remote company, we strive to create a positive and inclusive work environment. Please check out our website to know more about us.hiraya.digital
Position Overview:
We seek a highly motivated Marketing Manager to join our dynamic team at Hiraya Digital. The ideal candidate will have a strong background in design and marketing, with the ability to create and manage engaging social media content. They should possess excellent communication skills, be fluent in English, and be available during US time zones.
Responsibilities:
- Develop and execute a comprehensive marketing strategy aligned with client needs and goals.
- Lead the marketing team in creating innovative campaigns to engage clients' target audiences.
- Closely involved in cross-checking, approving, and overseeing social media postings.
- Oversee the creation of high-quality content such as social media graphics, content calendars, emailers, and websites.
- Collaborate with cross-functional teams to address clients' challenges in real time.
- Work closely with graphic designers and video editors to produce compelling visual content.
- Implement digital marketing strategies to enhance brand visibility and drive website traffic.
- Manage paid advertising campaigns, including Google Ads, Facebook Ads, and other platforms.
- Analyze campaign performance metrics and recommend optimizations.
- Stay updated with digital marketing trends and best practices.
- Provide strategic solutions and act as a thought leader within the team.
- Effectively communicate ideas and strategies to clients.
- Thrive in a fast-paced work environment.
Requirements:
- Minimum 3 years of working experience as a Marketing Manager.
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
- Proven experience in project management.
- Proven experience in digital marketing or marketing coordination roles, with a solid understanding of social media platforms.
- Excellent written and verbal communication skills, with the ability to craft engaging content.
- Strong organizational and time-management skills, capable of handling multiple tasks and deadlines.
- Proficiency in Microsoft Office Suite and familiarity with marketing tools.
- Ability to work independently and collaboratively in a fast-paced, remote work environment.
- Availability to collaborate during US time zones as needed.
Expertise in Software:
- Expertise in Meta suite (Instagram, Facebook, Whatsapp).
- Expertise in Design tools such as Photoshop and Illustrator.
- Experience using project management software like Asana
Benefits:
- Opportunities for professional development and growth.
- Flexible working hours.
- Positive and inclusive work environment.
Job role: Key Account Manager
Location: Bangalore & Mumbai
Experience Required: 12–14 years
About the Role: We are seeking a dynamic and experienced Key Account Manager to drive strategic growth and manage relationship for Banking and Fintech domain.
The ideal candidate will have a strong background in leadership, account management, and consultative selling, with a proven ability to align IT services with client needs and build long-term partnerships.
Key Responsibilities:
• Build and strengthen relationships with the strategic accounts in the Banking and fintech domain by aligning IT solutions with their needs and finding opportunities to increase revenue.
• Develop and execute strategic account plans tailored to client needs.
• Collaborate with cross-functional teams to ensure seamless delivery and client satisfaction.
• Conduct regular business reviews to identify upselling, cross-selling, and partnership expansion opportunities.
• Lead account mapping, connect with key decision-makers, and facilitate client visits to build a strong pipeline.
• Drive client satisfaction and foster long-term partnerships for sustained growth
Skills & Qualifications:
• Education:
o Bachelor's degree in Engineering.
o MBA in Sales & Marketing (preferred).
• Extensive experience in managing accounts in Banking and Financial services domain.
• Proficient in risk analysis, effort estimation, cost estimation, and budget/resource management.
• Strong expertise in working with enterprise customers, engaging in consultative selling, and nurturing client relationships.
• Proven ability to develop and execute account and territory plans to expand customer base.
• Skilled in managing sales pipelines, assessing opportunities, and driving transactions to closure.
• Adept at understanding client requirements, providing tailored solutions, and ensuring client satisfaction and retention.
• Strategic thinker with strong techno-commercial acumen and excellent interpersonal and negotiation skills

● Strong knowledge of Android SDK, different versions of Android & advanced concepts
● Strong knowledge of Android UI design principles, patterns, and best practices
● Experience working on Databases & Network layer; should be able to implement offline-first
experience for users with low-internet-connectivity
● Familiarity with RESTful APIs to connect Android applications to back-end services
ROLES
We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
Job Location: Work from home
Selection process: HR Round followed by group discussion and sales manager round.
Qualification: Any Graduate/Post Graduate
Salary offered: As per industry standards
Working days: 6 days Sunday is off
Shifts:10:00am -7:00pm
Mandatory language: English
Laptop/wi-fi: candidates are to use their own laptops,
Additional Compensation: If applicable, this will be decided on the basis of your designation.
Key responsibilities:
1. Creating an inspiring team environment with an open communication culture
2. Setting clear team goals
3. Oversee day-to-day operation
4. Monitor team performance and report
5. Motivate team members
6. Generate sales through customer referrals
7. Review the sales team performance and explore sales improvement initiatives to achieve the sales targets for the project
8. Conduct sales review meetings with the sales team on a periodic basis
9. To recruit good quality prospective sales candidate and ensure that they are completing probation in order to achieve the sales target set by the company
10) Handling a team of 15-20 members.
We are seeking a talented and creative UI/UX Designer with strong graphic design skills to join our team.
As a UI/UX Designer, you will play a crucial role in creating intuitive and visually appealing user interfaces for our digital products.
Additionally, you will be responsible for creating eye-catching social media posters and other graphic designs to enhance our brand presence.
Designation & Key Objectives: Graphic Designer
● Conceptualization to Execution: Plan, Design and Develop graphics based on requirements. Assisting and creating concepts for SALE, Shoot, Launch Campaigns.
● Basic 2D Animation: Creation of 2D animation for videos and ads.
● Assisting and creating ECOM wireframes for SALE, Product launches etc.
● In addition to the above, ideas related to print, retail and hoardings could be implemented too.
Qualifications and Functional Competencies
● A strong background in graphic design
● Knowledge of the latest graphics & video tools and software - Photoshop, Illustrator, Premier Pro, InDesign, After Effects
● Knowledge of current fashion design trends is a plus
● UI knowledge - desktop & mobile is a plus
● Vendor interaction and development abilities
● Should be able to multitask
At Audify Tech Private Limited, we are looking for a talented and creative Unity Game Developer to work at the highest level of virtual and augmented reality. You will be responsible for implementing game functionality, translating design ideas, concepts, and requirements into a functional and engaging game. Our ideal candidate will have 5-8 years experience in Unity Development technologies, strong programming and coding skills, a keen eye for detail, and the analytical skills to identify potential issues with a design plan. Working across many different departments, this role requires a candidate with excellent communication skills, a pro-active attitude and a good team ethic to unify a common vision.
Objectives of this Role
- Take ownership of entire features and components of the game lifecycle and lead the product design and code elements
- Collaborate with other members of the team to deliver large and complex features on time and to a high standard
- Be part of the development process and contribute improvements and suggestions, driving the quality of the code throughout the entire production cycle
- Mentor other developers in the team and help maintain code, product, and process quality
- Partner with Art, Design and Production teams to ensure schedules and goals meet business and project needs
- Conduct code reviews and be part of the hiring process for future colleagues
- Bring meaningful contributions to our product and the entire team
Daily and Monthly Responsibilities
- Plan, design and implement high-quality game features working as part of the wider studio team
- Transform design specification into functional game assets
- Establish an effective strategy and development pipeline
- Quickly create and iterate on prototypes showcasing new designs and interaction patterns
- Design, build, and maintain efficient, reusable, and reliable code
- Ensure the best performance, quality, and responsiveness of applications and games
- Identify process and application bottlenecks and implement solutions in a timely manner.
Skills and Qualifications
- 5-8 years experience with Unity 3D/Content Development
- Strong 3D math skills
- Strong C# object-oriented programming and scripting language skills
- Experience working with game assets (meshes, animations, materials etc)
- Experience profiling and optimising game and render performance (GPU and CPU)
- Experience working on a physics-based game project, source control systems such as Git in a multi developer team environment.
- Understanding UX design process and experience working with UX design team and/or development team
Preferred Qualifications
- Bachelor's Degree Computer Science, Information Systems, or related field
- Masters degree is preferred



4 - 6years of experience in web and API development
4+ years experience with http://asp.net/MVC/C" target="_blank">ASP.NET/MVC/C#.
4+ years working with SQL Server (2012+).
Good Knowledge of scripting libraries like jQuery, Knockout, Angular JS
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Being accountable for boosting performance management, growth mindset, and keeping happiness in culture intact.
- Creating a strategic onboarding & performance evaluation keeping human resources excited about the workplace and their growth and achievements.
- Creating a performance-driven culture by creating a robust performance awarding structure and policies.
- Observing and initiating ideas to create a happier & efficient workplace. Developing policies to keep organizational sanity.
- Ensuring grievance handling, company policies & compliance with labor laws and other binding provisions.
- Working with other department leaders and CXOs to design and improvise on structures, policies, and growth plans.
- Monitoring and presenting HR metrics and review the departmental budgets.
What you need to have:
- Masters degree in Human resource management.
- At least seven years of experience in human resource management.
- Previous work experience as a senior manager or similar position.
- Understanding of labor regulations or similar laws applicable.
- Excellent mentoring, coaching, and people management skills.
- Ability to work, manage, and meet competing deadlines in a fast-paced, high volume environment and on the deadline; aptitude for problem-solving and decision making needed



