Customer Relations Executive

Requirement 1: Sr. Sales Executive ( Internal Requirement- Only Female candidates)

• Experience Required: Minimum 2 years in Direct/Perm Staffing and Contingent Staffing Sales for the USA market.
• Scadea Payroll
• Preferred Candidate: Female
• Budget: 6 LPA don’t go beyond.
• NO Cab Facility
• Shift: Night Shift (Onsite – Bangalore)
• Skills Required:
• Excellent communication skills
• Extensive experience in lead generation, cold calling, and cold emailing, US Staffing.
• Additional Criteria: Must have stayed in the same company for over a year.

Big Picture (The Opportunity) : 

Do you take pride in your web development ability? Would you like to use your skills in an energetic atmosphere? Are you dedicated to the craft, write code that they are proud of and can hit the ground running , you’re in the right place.

What do we want from you ? (Our Expectations) : 

• To manage our back-end services and ensure a seamless interchange of data.
• You will be responsible for developing and coding all server-side logic and also to maintain the central database and respond to requests from front-end developers. 

What are you required to do ? (Your Responsibilities) 

• Writing back-end code and building efficient modules.
• Produce detailed specifications
• Developing back-end portals with an optimized database.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Updating and altering application features to enhance performance.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle
• Develop and deploy new features to facilitate related procedures and tools if necessary
• Work closely with the IT team in completing projects
• Troubleshoot and fix any issues relating to PHP programs
• Create scripts to facilitate client systems to meet performance and objectives
• Test and develop software for client applications
• Create documentation for software created
• Utilize source debuggers and write or modify client software
• Produce results effectively and within the deadlines set 

• Business Development:
• Identify and pursue new sales opportunities through various channels, including networking, cold calling, and attending industry events.
• Develop and execute strategic plans to achieve sales targets and expand market presence.
• Client Management:
• Build and maintain strong relationships with clients and prospects to understand their needs and provide tailored solutions.
• Conduct presentations and demonstrations of software or services to potential clients.
• Sales Strategy:
• Develop and implement effective sales strategies and tactics to drive revenue growth.
• Analyse market trends and competitor activities to identify new opportunities and adjust sales strategies accordingly.

• Sales Reporting:
• Track and report on sales performance, including key metrics such as sales volume, conversion rates, and customer acquisition.
• Prepare and present regular sales reports to management.
• Customer Service:
• Address client inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
• Follow up with clients to ensure successful implementation and continued satisfaction with products or services.
• Collaboration:
• Work closely with the marketing team to develop and execute promotional campaigns and materials.
• Coordinate with other departments to ensure seamless delivery of products or services to clients.

Qualifications:

• Education:
• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Experience:
• Fresher and experience in a sales role.
• Demonstrated track record of achieving or exceeding sales targets.
• Skills:
• Strong sales and negotiation skills with the ability to close deals effectively.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Personal Attributes:

• Results-oriented with a proactive approach to problem-solving.
• High level of motivation and enthusiasm for sales.
• Strong organizational skills and attention to detail.

Compensation:

• Competitive base salary with performance-based commission.

IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).

Job description

ROLES AND RESPONSIBILITIES:

Leading a team of Customer Services Associates

Define monthly target for Team and devise a strategy to achieve the goals

Guide the team to achieve the daily, weekly and monthly goals

Proactive in identifying the opportunity areas in the program and work towards solution

Conduct rigorous performance reviews with the advisors in the team, on the target management

Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors

Listen to calls daily to keep a close track on the advisors call quality

Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance

Act as a mentor for the team and lead by example

Acts as a subject matter expert by demonstrating and training team on consultative sales approach

Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.

Must be Fluent in English (verbal and written)

Out- bound Sales, International sales experienced.

Soft calling to Business and talking feedback for their web work that we have done before.

Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.

Responsible for handling customer complaints, and efficient daily operations.

To explain the concept of company s services to clients.

Keep track of developments and price changes that take place in the competitive products.

Responsible for interacting for entire Sales Process.

Responsible for accurate and timely issue of quotations.

Responsible for completion of Order process smoothly.

Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.

Ability to work under pressure and meet deadlines.

Srijan is hiring for the position of Senior JavaScript Developer (React & Node)

with a remote working option.

Skills Required:

• Minimum 3-5 years of experience as a Front-end Developer

• Possess Responsive/Mobile Design Skills

• Knowledge of Cross-Browser Development

• Knowledge of JavaScript frameworks like NodeJS, ReactJS etc.

• Worked on Front End Frameworks like Bootstrap

• Worked on markup languages like HTML, HTML5

• Worked on JavaScript, CSS, and jQuery

• Excellent knowledge of browser troubleshooting and debugging practices and techniques

• Knowledge of some SEO principles

• Knowledge of graphics software such as Adobe Suite, Photoshop, etc.

• Sense of ownership and pride in your performance and its impact on the company’s success

• Critical thinker and problem-solving skills

• Team player

• Good time-management skills

• Good interpersonal and communication skills

1. Writing reusable, testable, and efficient
2. Design and implementation of low-latency, high-availability, and performant
3. Integration of user-facing elements developed by front-end developers with server side
4. Implementation of security and data
5. Integration of data storage solutions may include databases, key-value stores, blob stores, etc. Experience administering innovation with methodologies such as design
6. Experience working on Agile Scrum and DevOps aligned delivery
7. Interest and ability to learn other coding languages as
8. Strong communication skills and great product
9. Proficient communication skills verbal and
10. Understanding of accessibility and security compliance depending on the specific
11. Knowledge of user authentication and authorization between multiple systems, servers, and environments.
12. Understanding of fundamental design principles behind a scalable
13. Familiarity with event-driven programming in
14. Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific
15. Able to create database schemas that represent and support business
16. Strong unit test and debugging

1. Expert in Python, with knowledge of at least one Python web framework such as Django, Flask, etc depending on your technology
2. Familiarity with some ORM (Object Relational Mapper)
3. Able to integrate multiple data sources and databases into one
4. Understanding of the threading limitations of Python, and multi-process
5. Good understanding of server-side templating languages such as Jinja 2, Mako, etc depending on your technology
6. Basic understanding of front-end technologies, such as JavaScript, HTML5, and
7. Proficient understanding of code versioning tools such as Git, Mercurial or

Working at Apptroit Technologies Pvt Ltd

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Position

Reporting to the Director, Global Digital Marketing, the Digital Marketing Manager is responsible for the development and adoption of digital marketing strategies and campaign execution to promote demand generation across the business in assigned markets. The successful candidate will work with key business partners to deploy a consistent operating model across the business and manage the omni-channel deployment of digital marketing initiatives. The ideal candidate will handle communications on status of ongoing initiatives and develop analysis of opportunities in the digital space and own the digital marketing strategy and overall results of the program.

The successful candidate will have a strong background and understanding of not only of digital marketing, but all facets of digital business including analytics, site optimization, and the evolving interactive marketing landscape. Strong working knowledge around digital marketing channels and strategic development of local and global plans is a key component to success in this role.

The Digital Marketing Manager will be responsible for building a culture of quality and performance within the team and to develop data-driven, customer-centric and innovative marketing strategies.

Key Responsibilities

Develop and drive multi-channel digital marketing planning and strategy across the business

• Function as single point of contact for assigned markets to align their strategies to execution on digital channels
• Work’s cross-functionally with stakeholders in the development of strategic digital marketing plans, content and campaigns; drives collaboration on execution, building insights and optimizations with local market execution
• Owns adoption of Digital Marketing Programs and Playbook; works cross-functionally with internal and external partners to ensure adherence and consistency across execution guidelines are met.
• Collaborates with Corporate Marketing, Site Operations, Customer Analytics, and Commercial team partners in the execution of strategic, omni-channel digital marketing campaigns.
• Measures and analyzes performance of all digital campaigns and assess against goals (ROI and KPIs); adjust and execute changes to strategy based on results.
• Develop regular incrementality testing strategies to ensure highly optimized and valuable programs
• Work closely with key stakeholders within the Global Digital Marketing team to drive collaboration and alignment on planning, operations and reporting for all digital marketing initiatives.

The Ideal Candidate Will Have

Key Qualifications and Experience

• Bachelor’s degree in marketing, communication or related field
• At least 5-7 years of experience driving digital marketing programs, execution, and analysis preferably for fast paced industries (healthcare, finance, retail, manufacturing)
• Strong experience in driving B2B and/or B2C demand generation.
• Solid understanding of ecommerce and digital channels (digital advertising, email, social media and web operations)
• Strong communication skills: ability to lead high-level strategic planning sessions and deliver key findings and results to a broad audience
• Experience in supporting global markets a plus
• Experience in working within complex matrixed organizations with multiple stakeholders and dotted lines of responsibility.
• Previous experience with marketing planning tools, a plus.

Requirements

In addition to relevant industry background and functional skills, the key competencies of the ideal candidate include:

• Strong analytical skills and data-driven strategy development
• Strong project management experience and organizational skills; ability to handle multiple projects/campaigns simultaneously.
• Results orientation
• Cross-industry subject expertise
• Curiosity and ability to learn
• Plan and execute social media campaigns on all social platforms, Good knowledge of Search engine Optimization, Google Ads, PPC, and other ad campaign tools, Plan strategies for Digital marketing, Find and target audiences, Content creation skills
  Excellent communication and organizational skills, KPI Management.
• Must Knowledge of these tools SEMrush, Moz, Ahrefs, Mailchimp, sendinblue, Hubspot
• Excellent communication skills and presentable