Customer Support executive

Strong Customer Success Manager / Implementation Manager / Post-Sales Enterprise Delivery Profiles

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

 Core Responsibilities

• Strategic Planning: Develop and execute integrated sales and marketing plans for EMC Products, Resistors Resistors, Heating elements and other products in company product line-up to meet defined revenue targets.
• Lead Generation & Prospecting: Independently source new business opportunities
• Campaign Management: Design, implement, and monitor marketing campaigns
• Client Relationship Management: Maintain a portfolio of existing accounts, ensuring high customer satisfaction and identifying opportunities for upselling or cross-selling.
• Market Intelligence: Conduct regular competitor analysis and research market trends to adjust pricing strategies and product positioning.
• Sales Presentations: Deliver persuasive, tailored product demonstrations and proposals to high-ticket decision-makers (CEOs, CFOs, etc.).
• Performance Analytics: Track and report on KPIs such as lead conversion rates, demo-to-close ratios, and ROI of marketing spend using CRM and analytics tools. 
• Being in update ongoing & upcoming defence projects and finding opportunities with DRDOs, PSUs (BEL,BEML,ECIL,HAL,HVF,etc), Other defence equipment manufacturing companies to Pitch our products for their application.

Education: Bachelor’s degree in Engineer (Electrical, Electronics, Communication) , or MBA

• Experience: 2 to 3 years of proven success in a B2B or B2C sales/marketing environment.
• Technical Proficiency: Hands-on experience with CRM software, MS Office, Etc
• Preference will be given for candidates with Defence product background.

PHP Developer

Experience: 4 + Years

Location : Ahmedabad - WFO 

JOB DESCRIPTION

Position Requirements:

• Strong experience in Back-End Web Development, Object-Oriented Programming (OOP). 
• Must have 4+ years of experience in Laravel, CodeIgniter, or other MVC frameworks
• Should have knowledge of Agile Process & Knowledge of Web Application Security concepts.
• Database experience of at least one of the following: PostgreSQL or MySQL.
• Must have experience of Laravel Seeders, Migration and factory files, Service Providers.
• Should have Experience of creating schedules and artisan commands in Laravel.
• Should be very strong with Object Oriented concepts, design and architecture.
• Basic Database conceptual knowledge such as DDL, DML and their usages.
• Knowledge of Ecommerce, payment gateway & API integration.
• Identify and correct bottlenecks and fix bugs
• Experience with Google Map API, Firebase API, and AWS is plus.
• Proficient understanding of code versioning tools (such as Git, Bitbucket)

We’re Hiring: Relationship Manager – Retail Sales 🌟

📍 Locations: Mumbai | Ahmedabad

🕒 Mon–Sat | ⏰ 10 AM – 6:30 PM

🎓 Qualification: Graduate | 💼 Exp: 1–5 yrs

🔹 Key Responsibilities:

✨ Drive client acquisition & achieve GWP sales targets

🤝 Manage & grow a network of 40–45 insurance agents

📊 Provide accurate quotations & close policy sales

🎯 Ensure 100% monthly GWP target achievement

💬 Build & maintain strong client & agent relationships

📋 Prepare daily/weekly MIS & ensure process compliance

💡 Skills Required:

📚 Insurance product knowledge

🗣️ Excellent communication & relationship management

⚡ Leadership & business acumen

🎁 Benefits:

💰 Competitive salary & incentives

🎓 Training & professional growth opportunities

🩺 Insurance coverage (GTL)

🤝 Supportive, growth-oriented work culture

We are looking for a professional Real Estate Agent to be an intermediary between sellers and buyers. Real Estate Agent responsibilities include marketing listings and providing guidance to buyers and sellers. This is a great opportunity for someone looking to grow their career in real estate.

Responsibilities

• Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
• Determine clients’ needs and financials abilities to propose solutions that suit them
• Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
• Perform comparative market analysis to estimate properties’ value
• Display and market real property to possible buyers
• Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
• Manage property auctions or exchanges
• Maintain and update listings of available properties
• Cooperate with appraisers, escrow companies, lenders and home inspectors
• Develop networks and cooperate with attorneys, mortgage lenders and contractors
• Promote sales through advertisements, open houses and listing services
• Remain knowledgeable about real estate markets and best practices

Requirements and skills

• Proven working experience as a Real Estate Agent or Real Estate Salesperson
• Proven track of successful sales record
• Ability to work independently combined with excellent interpersonal skills
• Strong sales, negotiation and communication skills
• Pleasant and trustworthy
• MS Office familiarity
• Real estate agent’s or broker’s licence

As AWS Data Engineer, you are a full-stack data engineer that loves solving business problems. You work with business leads, analysts, and data scientists to understand the business domain and engage with fellow engineers to build data products that empower better decision-making. You are passionate about the data quality of our business metrics and the flexibility of your solution that scales to respond to broader business questions. 

If you love to solve problems using your skills, then come join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Write efficient code in - PySpark, Amazon Glue
• Write SQL Queries in - Amazon Athena, Amazon Redshift
• Explore new technologies and learn new techniques to solve business problems creatively
• Collaborate with many teams - engineering and business, to build better data products and services 
• Deliver the projects along with the team collaboratively and manage updates to customers on time

What are we looking for?

• 1 to 3 years of experience in Apache Spark, PySpark, Amazon Glue
• 2+ years of experience in writing ETL jobs using pySpark, and SparkSQL
• 2+ years of experience in SQL queries and stored procedures
• Have a deep understanding of all the Dataframe API with all the transformation functions supported by Spark 2.7+

You will be preferred if you have

• Prior experience in working on AWS EMR, Apache Airflow
• Certifications AWS Certified Big Data – Specialty OR Cloudera Certified Big Data Engineer OR Hortonworks Certified Big Data Engineer
• Understanding of DataOps Engineering

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers 

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment: 

You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.

Desired Candidate Profile

• Should have 5+ years of professional work experience designing outstanding Mobile App on iOS Platform
• Have worked on an outstanding iOS App before
• Proficient understanding of iOS Concepts
• Proficiency in Objective-C and/or Swift
• Excellent problem-solving skills
• Excellent interpersonal skills and the ability to build good working relationships.
• Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
• Able to effectively collaborate with a team as well as take initiative and work independently to solve problems
• Should have min 65% in B.E./ B.Tech/ M.Tech

OneCode is an agent led distribution platform for businesses predominantly in BFSI verticals. The platform enables businesses to outsource their need for sales agents through the OneCode Platform. OneCode is a Super App for the sales agents and the businesses who employ Sales Agents. For the business/brand it's a plug'n'play solution. The Sales agents who are on-boarded have to go through the content (training videos) + KYC. There are 1mn+ agents on the platform and 50+ clients (ICICI, Axis, Equitas, Upstox, Insurance Co's). India's 2nd largest Agent network.

One Code is well funded by tier 1 VC’s(Sequoia, Nexus, Waterbridge) and angels in India. Recently we have raised $5M dollars from India's top VC's.

We are looking for an experienced B2C UI/UX designer (Consumer front - large scale experienced)

Day-to-day responsibilities include:

• Working in good coordination with production managers and engineers
• Working closely with Product Head & CEO
• Generating new ideas
• Identifying and troubleshooting UX problems
• Discussing the idea with the internal team
• Designing Wireframes, UI mockups and prototypes
• Designing High fidelity designs
• Familiarity with agile methodologies.

Requirements:

• Minimum 3 years experienced
• Understand UX methodologies
• Comfortable working in a fast-paced environment.
• Familiarity with agile methodologies.
• Experience in B2C products on big scale
• High ownership, independent environments and feedback oriented cultures

Required Skills for this Role:

Prototyping, Persona Definition, Wireframing ,Sketching, Figma, Sketch, Adobe Photoshop, Adobe Illustrator and Story boarding.

If this is interesting for you then please share your resume while applying. Also, please feel free to reach out in case of any queries.

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors